Technical Operations Data Analyst

• 12 months contract
• Hybrid work location
• Work location: CBD

The Opportunity

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version
• Document learnings and share operational insights to cross-functional teams

Your Background

• 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
  High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Collaborative team player with "get it done” attitude
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.

To enhance the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.


Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.



Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.



Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent
• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing and supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

To ensure the business/operational objectives of the new business requirements are well defined
Performing systematic business analysis
Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
Designing functional solutions & user workflows and documenting Functional Specifications.
To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
To validate SIT test results produced by testing team to signoff.

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
Hands on database SQL knowledge.
Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
IT Design and development exposure is a definite plus.
Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an independent, effective and prompt manner. You will also develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

Responsiblities:

• Handle end-to-end process of complaints escalated by both internal and external parties with adherence to service delivery standards.
• Able to conduct and conclude investigation with the relevant departments and communicate investigation findings and outcome to complainants
• Effectively manage interactions with demanding or difficult complainants.
• Handle face-to-face meetings, phone calls, and written communications regarding complaints
• Collaborate effectively with colleagues from other departments who support the investigation and service recovery processes.
• Identify key issues in the complaints received and provide feedback to the concerned departments and/or management for review and improvement.
• Represent the Company in managing the full process of customer disputes through mediation and adjudication at the Financial Industry Disputes Resolution Centre Ltd (FIDReC) and other external escalation channels.
• Submit complaints management related reports on a timely basis
• Support and attend to policy renewal and billing related enquiries from intermediaries and corporate clients. .
• Suggest and provide process improvement in alignment with organization’s Technology, Digital and Analytic (TDA) direction.
• Manage internal and external audits on complaints data and implement proposed improvements if any.
• To undertake ad-hoc tasks and projects assigned by Head, Customer Experience

Minimum Job Requirements:

• Bachelor’s degree holder
• Minimum of 5 years of experience in Customer and Complaint Management, preferably with knowledge in insurance and employee benefits (Group Insurance)
• Exceptional follow-up skills, prioritization, multitasking, organized and time management capabilities
• Ability to thrive in a fast-paced environment and meet tight deadlines
• Result-oriented personality
• Strong interpersonal and communication skills
• Proven ability to work effectively as part of a team

Responsibilities

· Project Management: Support and coordinate regulatory projects, ensuring that timelines and resources are effectively managed to meet regulatory deliverables on time. Work across teams to keep projects on track and within scope.

· Data Analytics: Leverage data analytics tools to provide insights into regulatory performance, compliance trends, and risk areas. Use data-driven insights to optimize regulatory processes and improve decision-making.

· Compliance Management: Collaborate with business and support units to ensure that the organization remains compliant with applicable laws and regulations. Identify regulatory risks, gaps, and improvement opportunities across the business.

· Risk Identification & Process Improvement: Identify potential regulatory and operational risks in areas such as sales, trading, new product development, and operational activities. Work to improve processes and systems to mitigate those risks and ensure that business activities align with regulatory requirements.

· Operational Risk Support: Work closely with the business and support units to support various operational risk management deliverables, including reviews, assessments, and ad-hoc projects.

· Stakeholder Engagement: Collaborate with cross-functional teams including legal, finance, operations, and senior leadership to ensure alignment on regulatory and operational risk priorities.

Requirements

• 2 years treasury / regulatory / project management / operational risk experience preferred, but fresh graduates may apply
• Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus
• Able to work independently
• Good command of verbal, written and presentation skill

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Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Delivering high-quality research and analysis to investors around the world, the Global Research team covers economics, currencies, equities, fixed income and climate change to help our clients best navigate and make sense of turbulent global financial markets. Global Research offers fundamental, cross-asset, technical and quantitative analysis presented through multiple platforms and formats.

We are currently seeking a high calibre professional to join our team as an ASEAN Equity Research Analyst.

Principal Responsibilities

Position Overview:

The Equity Research Analyst will work closely with senior analysts in ASEAN region, assist in analysing and covering ASEAN-listed companies and sectors. This role involves creating and maintaining detailed financial models, writing research reports, supporting the efforts of senior analysts and contributing to investment recommendations for our clients.

• Assist in the preparation and maintenance of financial models and valuation for ASEAN companies. Maintain and update financial database
• Conduct thorough industry and company research including analyzing financial statements, industry trends, and macroeconomic factors to support investment thesis
• Draft research reports, providing insights on financial performance, industry trends and investment ideas
• Track and interpret market news, economic developments and company-specific events, and provide actionable investment ideas
• Assist in preparing materials and presentations for client meetings, liaise company - client meetings and fulfil client requests
• Participate in earnings calls, investor conferences and company meetings, develop corporate and industry contacts

Qualifications

• Handling of Vietnamese speaking clients and documents in Vietnamese. Vietnamese language capability required
• Strong analytical, quantitative, written and verbal communication skills
• Strong understanding of financial statements, valuation techniques and financial modelling
• Strong attention to detail and organizational skills, ability to multi-task
• Ability to work independently and proactively in a fast-paced environment
• Fluency in English, proficiency in additional ASEAN language is a plus
• Team player, diligent, organised and inquisitive

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Job scopes

• Investigate and resolve customer remittances queries in accordance with established service level agreement and payment guidelines
• Work with business units, agent banks/correspondent banks to resolve remittance queries
• Process failed remittances in accordance to procedures
• Other ad-hoc tasks assigned by Team Manager

Job requirements

• Diploma/Bachelor’s degree in finance or any related fields
• At least 6 months to 1 year of experience in banking operations role
• Related experience in payments is a plus
• Good to have experience in banking or financial industry.
• Proficiency in MS Word, MS Excel, MS PowerPoint with O365.
• Good communication and interpersonal skills, and ability to effectively communicate with the team

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

IT Analyst APAC

Role Purpose

We are seeking an IT Analyst APAC to join our team in Hong Kong or Singapore. Reporting to Lead IT Business Analysis & Quality Assurance APAC, you will act as a key liaison between cross-functional teams throughout the project implementation process and work closely together with product owners to develop a rollout plan for several IT products for the APAC region.

Your Tasks

1. Requirements Analysis:

• Collaborate with business stakeholders to gather and analyse requirements for new IT applications or enhancements to existing ones.
• Translate business needs into technical specifications and functionalities.

2. Application Development and Implementation:

• Work with development teams to design, develop, and implement IT applications.
• Ensure that applications meet quality standards, are scalable, and align with business requirements.

3. System Integration:

• Collaborate with other IT teams to integrate applications with existing systems and databases.
• Ensure seamless data flow and interoperability between different applications.

4. Testing and Quality Assurance:

• Develop and execute test plans to ensure the functionality, performance, and security of applications.
• Collaborate with quality assurance teams to identify and address issues.

5. User Support and Training:

• Provide support to end-users, addressing inquiries and troubleshooting issues related to applications.
• Conduct training sessions to ensure users are proficient in utilizing new or updated applications.

6. Documentation:

• Create and maintain comprehensive documentation for applications, including user manuals, technical documentation, and change logs.
• Document configurations, customizations, and integration points.

7. Collaboration:

• Act as a liaison and collaborate with cross-functional teams, including business analysts, developers, and IT support, to ensure the success of application projects.

Your Profile

• Degree or Diploma in Information Technology, Computer Science or related disciplines, with at least 3 years of relevant working experience.
• Knowledge in ERP systems or eCommerce systems.
• Excellent analytical and problem-solving abilities.
• Excellent communication skills with the ability to explain complex, highly technical information to non-technical colleagues using clear, simple language.
• Ability to demonstrate initiative to get things done and persevere to achieve the goals and tasks on hand.
• Ability to copy well with ambiguity and demonstrates willingness to move out of comfort zone.
• Good command of written and spoken English; Cantonese and Mandarin is an advantage.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “ITA_112024_ASAP”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

The International Trade Administration Team (ITA) is responsible for operational implementation of, and ensuring adherence to, various international trade compliance programs that support Seagate’s import/export activity. This group is sited in Seagate Woodlands that oversee Trade compliance ensuring that the company complies with Trade facilitations globally and meeting the overall goal of operational excellence. This is made possible with the collaboration with across ITA organization.

We are looking for a highly motivated and energetic individual with excellent organizational skills to join our team as a Senior Analyst. This role involves managing resources and analyzing various data sets, including financial data and reports, to identify strengths and weaknesses for both the business and its clients. The incumbent will maintain up-to-date knowledge of the industry, including potential threats and challenges.

This is an individual contributor role reporting to the Manager of International Trade Administration. Key responsibilities include:

• Possessing a strong understanding of SAP products to support key qualifications and improvements for achieving deliverables.
• Gathering, interpreting, and utilizing complex data to develop actionable steps that enhance processes and optimize results.
• Managing operational data related to import/export activities and ensuring compliance with regulatory requirements.
• Overseeing key qualifications to achieve Best-In-Class status, ensuring schedules are met and implementations are timely.
• Building and maintaining strong partnerships with internal and external organizations to stay informed about impending changes and potential issues.
• Identifying and exploring projects aimed at achieving product cost goals.
• Participating in customs certification and audit processes.
• Performing other tasks as assigned by the manager.

Job Requirements

• Degree in Business Administration or relevant disciplines.
• Demonstrate independence, resourcefulness, and a collaborative attitude as a team player.
• Exhibit strong interpersonal and effective communication skills.
• Possess project management expertise.
• Have in-depth knowledge of Singapore’s import and export laws and regulations.

About You

• Possess strong knowledge of Asia Pacific trade compliance.
• Experience working in a manufacturing environment.
• Collaborate with government and regulatory agencies on import/export customs matters.
• Handle negotiations and resolve emergencies related to customs clearance.

Our client, a global logistics real estate provider with presence in over 20 countries and a total AUM of over $100 billion is currently seeking an Senior Analyst (AP) to join their team.

As part of an 18-man team, the Senior Analyst (AP) will be responsible for the full spectrum of Accounts Payable (AP) duties, reporting activities, monthly closing and bank reconciliations.. Reporting to the Senior Finance Manager, the incumbent will assist in UAT and other implementation projects.

Successful candidates will get a chance to work alongside leaders and forerunners in the industry for the established organization.

REQUIREMENTS:

• Possess at least a reputable Diploma/Degree in Accountancy or equivalent.
• At least 4 year(s) of working experience in real estate/property firms is ideal
• Working exposure in Auditing firms is an advantage
• A candidate with experience in JD Edwards (Oracle), Hyperion (HFM), SAP, BPC is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Title: Bank Operations Analyst

For quick response, please reach out at [email protected] or WA at +65 9233815

JD:

Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

Attend to adhoc issues / escalate where applicable

Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

Support daily business operations for Sanction Screening.

Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

Performing daily reconciliation and daily report.

Support LV on weekend after system enhancement or system testing (UAT).

OT hours will be required on high vol days.

The position required to work shift hour.

Shift work model:
1) 7:00 am to 5:00 pm
2) 12:45 pm to 930 pm

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

As a Digital Manufacturing Senior Analyst, you will support in the definition and alignment of digital aspirations among Fab leadership. In this role you will support in the collaboration, consolidation, refinement, and refreshment of Butterfly portfolio of use cases (source: bottom-up, outside in). You will report to the Digital Strategy Snr Manager and develop the strategies in setting up the approaches (ideation, prioritization, PoC, Scale-up readiness, Scaling and sustain) and operationalize.

Your Job

• Translate high-level strategic goals and objectives into actionable use cases for digital manufacturing initiatives.
• Collaborate among cross-functional teams to ensure alignment between strategic goals and operational deliverables through implementation of Digital manufacturing projects.
• Work with technology partnership group, Fab engineers, data scientists, and specialists to understand and translate technical concepts into potential use cases across the Fabs.
• Develop business cases, financial models, and return on investment (ROI) analysis to evaluate potential investments in digital manufacturing initiatives.
• Conduct technological research and analysis to get updated on the emerging technologies and market trends for potential use cases.
• Support in the strategic analysis to develop, refine, and refresh Butterfly portfolio of use cases.
• Prepare presentations, reports, and other material to communicate findings and recommendations to Strategy Manager, Fab Leadership, and stakeholders.
• Provide analytical support and conduct ad-hoc analysis as needed to support strategic decision-making.
• Provide support to the Strategy Manager in evaluating potential uses cases in the digital manufacturing space.

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelor's degree in engineering, computer science, Information Technology, or a related field;
• A minimum of 4 years of experience in project management with a focus on digital manufacturing applications.
• Strong understanding of digital manufacturing technologies including AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Demonstrated ability to manage cross-functional teams and stakeholders.
• Excellent leadership, communication, and stakeholders’ management skills.
• Proficiency in project management tools, methodologies, engineering principles related to AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Ability to work independently and as part of team.

Preferred Qualifications:

• Master’s degree in engineering, computer science, Information Technology or equivalent.
• Certification in Project Management or equivalent certification.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Title: Risk & Control Analyst

For quick response, reach out at [email protected] or WA +65 92333815

JD:

• 2 years treasury / regulatory / project management / operational risk experience preferred.
• Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus
• Able to work independently
• Personality that reflects enthusiasm, willing to work and collaborate with others, energetic and enthusiastic

Responsibilities:

1. Project Management

2. Data Analytics

3. Compliance Management

4. Risk Identification & Process Improvement

5. Operational Risk Support

6. Stakeholder Engagement

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced,

collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications

team, end users and stakeholders across the region.

We are seeking an Infrastructure Support Specialist to join our Infrastructure Team to manage the day to day

operations of our network and infrastructure, as well as level two help desk support and project related tasks.

The scope includes all infrastructure used by our regional offices, such as networks, servers, databases,

devices, user desktops/laptops, virtualisation, phone system, email, etc.

This role will be based in Singapore and reports to the IT Operations Manager– Asia.

Key Responsibilities

▪ Provide end user support for day-to-day Laptop/PC usage (both applications and infrastructure)

▪ Serve as a point of contact for internal users seeking technical assistance over the support ticketing

system with regards to Infrastructure and Network related issues

▪ Ensure operational and change processes and architecture principles are being followed strictly

▪ Assist on projects ensuring the transition from project to BAU support, identifying operational support

requirements for new systems/system changes, identify required resources for projects/change

requests and ensure consistency in the way IT changes are executed

▪ May be required to work after hours and weekends on an ad hoc basis depending on business

requirements

Qualifications, Skills and Experience

▪ Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science

▪ Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking

and Virtualisation technologies

▪ Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.

▪ experience working with IT Service Management/Ticketing System would be advantages.

▪ Must be comfortable working in a team-based environment as well as being able to work

independently.

▪ Demonstrated collaborative working style, with good interpersonal and excellent communication

skills, both written and verbal

▪ Experience in IT operational processes, Help Desk processes and Infrastructure maintenance

▪ Knowledge in IT Security and working in a regional role would be advantageous.

▪ This will be a 12 month contract with a possibility to extend or convert to a permanent position.

How to apply

Take the next step in your career and apply now by clicking on the link below to submit a cover letter and

your resume.

Only Shortlisted candidates will be notified.

Job Summary:

We are looking for a dedicated Application Support Engineer to provide 24/7 application support in a rotational shift environment. The ideal candidate will have hands-on experience in troubleshooting, incident management, and production support for enterprise-level applications, preferably in banking or anti-money laundering domains.

Key Responsibilities:

• Provide rotational 24/7 application support, including health checks, monitoring, and ensuring SLA adherence.
• Manage incident and problem management processes effectively to minimize downtime.
• Troubleshoot and resolve production issues related to performance and reliability across the software stack.
• Proactively identify system bottlenecks and implement solutions to improve performance and reliability.
• Continuously enhance system performance through job automation, performance tuning, and bug fixes.
• Support applications built on Java, Spring Boot, and Microservices architectures.
• Maintain and troubleshoot banking applications running on Windows and Unix/Linux environments.
• Write and debug SQL scripts for SQL Server and Oracle databases.
• Utilize monitoring tools such as Grafana to ensure system health and performance.
• Collaborate with development teams to adapt and learn new technologies, frameworks, and tools.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 3-5 years of experience in production support for applications running on full-stack technologies.
• Strong knowledge of Linux/Unix/Windows environments and scripting.
• Hands-on experience with SQL Server/Oracle databases and SQL programming.
• Familiarity with incident and problem management processes.
• Knowledge of tools such as GIT, Bitbucket, Jenkins, and Grafana is an advantage.
• Experience in Actimize, Hadoop, or related technologies is a plus.
• Banking or anti-money laundering domain experience is highly preferred.

Skills and Competencies:

• Strong analytical and troubleshooting skills.
• Ability to work effectively in a high-pressure, 24/7 environment.
• Good understanding of job scheduling, monitoring production systems, and performance tuning.
• A proactive mindset with the ability to identify and resolve system bottlenecks.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Willingness to learn and adapt to new tools and technologies.

Role Responsibilities

1. Develop and Implement Custom Solutions

• Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring alignment with business requirements and seamless integration with SharePoint.
• Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.

2. Automate Workflows and Business Processes

• Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
• Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.

3. Collaborate with Stakeholders to Gather Requirements

• Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
• Translate complex business needs into technical requirements and provide recommendations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With experience in Brokerage, US Securities and Exchange Commission (SEC) is preferred.

Responsibilities

• Deeply understand and analyse the requirements related to OMS and Custodian systems for US brokerages and translate them into detailed system requirements documents.
• Collaborate closely with internal and external stakeholders to gather business requirements and produce comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), ensuring that trading systems meet business and regulatory needs.
• Conduct thorough analysis of trading, clearing, and settlement processes for brokerages, optimising workflows in OMS and Custodian systems to ensure efficiency and compliance with SEC and FINRA regulations.
• Work closely with development teams and solution architects to provide detailed requirements guidance, assisting in the design of technical solutions that align with business needs.
• Assist in User Acceptance Testing (UAT), develop test cases, and ensure that the system functionalities meet business requirements while managing issue tracking and resolution.
• Stay updated on changes in the US regulatory environment, particularly in relation to OMS and Custodian systems, and work with the compliance team to ensure systems adhere to the latest requirements.
• Contribute to ongoing system enhancements by providing recommendations based on business changes and technological developments.

Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• At least 5 years of experience as a Business Analyst, with in-depth knowledge of and hands-on experience with US Order Management Systems (OMS) and Custodian systems.
• Strong understanding of US securities market regulations, including SEC, FINRA, and DTC.
• Proven ability to gather and analyse business requirements, document workflows, and translate them into technical specifications.
• Proficient in business analysis and project management tools (e.g., JIRA, Confluence, Visio).

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Morgan McKinley is seeking a Trade Support Analyst with an American multinational investment banking company. This role supports both Listed and OTC products across APAC markets, focusing on Equity and Equity Derivative instruments.

Key Responsibilities:

• Deliver exceptional operational support across derivative, swap, and cash equity products.
• Partner with Sales and Trading teams to resolve inquiries, investigate issues, and ensure seamless execution.
• Leverage critical thinking and problem-solving skills to address client challenges and resolve discrepancies.
• Collaborate with diverse stakeholders, including compliance, credit, legal, risk, technology, sales, and trading teams.
• Identify opportunities for process optimization and implement measures to strengthen controls and reduce operational risk.
• Contribute individually while fostering teamwork to achieve shared objectives.
• Manage regional and cross-functional projects, liaising with both internal and external partners.

Qualifications:

• Bachelor’s degree is required, with strong knowledge of financial markets and prior experience in trade support for equity derivatives, swaps, or cash products.
• At least 4-5 years of relevant experience coming from the Financial Services industry
• Comprehensive understanding of the Equity/Equity Derivatives lifecycle, including corporate actions.
• Proven ability to maintain operational standards in a fast-paced, high-volume setting.
• Strong risk and control mindset, with an awareness of potential P&L impacts and end-to-end process implications.
• Ability to identify issues, propose effective solutions, and ensure resolution.
• Demonstrated success in driving process enhancements and efficiency improvements.
• Proficiency in Microsoft Office (Excel, Word); familiarity with Bloomberg, Reuters, and corporate actions processes is advantageous.
• Technical skills such as VBA, SQL, Macros, or Alteryx are a plus.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Scope:

• Analyze and plan change requests cum project related to Financial Reporting, Management Accounting and Regulatory Reporting applications using Hyperion, Oracle Financials and Moody's Ray software. (Focused On General Accouting & IFRS9 Applications)
• Perform regulatory requirements and data analyses, functional solution review, User Acceptance Test (UAT) preparation, UAT execution and production implementation tasks
• Tasks include configuration management of the software system to support User Acceptance Tests(UAT)
• Conduct functional validation of system changes, including data transport from the Data Warehouse to the OFSAA, Hyperion, Moody's Ray and Wolters Kluwer OSX applications
• Business Requirement Documentation & Functional Specifications Documentation

Job Requirements:

• Degree in Accounting, Economics, Business Admin, Mathematics or related discipline
• Minimum 1- 2 years working experience, preferably in the banking/financial services industry with exposure and participation in at least 1 major project
• Fresh Graduates With Good Knowledge On General Accounting/IFRS9 Welcomed To Apply.
• Foundational knowledge in Financial Accounting and Financial Reporting Standards, as well as familiarity with the financial/ regulatory reporting process and submission frequency. (IFRS9/General Accounting)
• Sound knowledge of banking products, including Loans, Overdrafts, Trade Finance, Treasury instruments & interest rates
• Understanding of the process of change management, regulatory changes and reporting cycles
• Able to oversee change management, as well as track, manage and escalate issues
• Experience in conducting UAT, logging errors and documenting test scripts, results and findings
• Proficiency in SQL scripting, MS Excel functions including Pivot table is a must
• Good understanding of Data Architecture, Data Warehouse and Business Intelligence subjects
• Experience with use of analytics tools such as OBIEE and QlikSense is a plus
• Possess good communication skills, a curious nature and strong ability in project identification, variance analyses and issue resolution.
• Team player, meticulous and able to work independently and motivate others.
• Please note that there will be a technical assessment in the first interview on SQL Commands, please see notes above to prepare for interview.

• Attractive remuneration package with AWS and VB
• Collaborative working culture

About Our Client

Our client is a marine technology company that provides advanced equipment and services to industries like oil and gas, defense, and renewable energy. They offer a range of solutions, from underwater survey tools to non-destructive testing equipment, and support services like training and technical support.

Job Description

• Manage the full spectrum of Accounts Payable duties including invoice processing and preparation, payments verification, setting up payment run, and accounts reconciliation
• Work closely with internal and external stakeholders to resolve any discrepancies in invoices
• Perform monthly bank reconciliation to ensure accurate financial records
• Monitor customer accounts, follow up on overdue payments, and resolve payment disputes
• Support month-end close processes, including preparing cost accruals and reconciling intercompany balances with the other entities
• Assist with the preparation of GST returns and other local tax compliance tasks
• Assist with payroll processing, maintain employee records, and handle general office administrative tasks, including procurement and visitor management
• Other ad-hoc tasks assigned

The Successful Applicant

• Degree in Accounting/Finance, or equivalent with a minimum of 3 years of relevant experience
• Good interpersonal and communication skills
• Self-motivated and able to work in a fast-paced environment

What's on Offer

• Permanent role
• Attractive remuneration with AWS and VB
• Collaborative work culture
• Opportunity to work in a leading marine equipment and solutions company

Contact

Audrey Ang (Lic No:R22111098/ EA no: 18C9065)

Quote job ref

JN-112024-6598447

Phone number

+65 6541 9940

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

The Bank's function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

· Carry out Operations General Control testing in accordance with Assurance methodology and evaluate the adequacy and effectiveness of internal controls relating to risk within those function areas which include treasury products processing and custody operations.

· Adopt a range of sources and methods to obtain knowledge and apply judgment based on sound business knowledge of day-to-day assurance review work; this includes identifying and assessing key risks and designing testing to assess the design and operating effectiveness of the key controls in place to mitigate risk.

· Collaborate with subject matter experts (SME) and other teams in integrated assurance reviews and actively contribute to the delivery of team plans in support of the functional and business strategies under limited supervision.

· To support in Data Analytics use case testing and validations, to augment traditional control testing approach.

Job Descriptions

· Minimum 2 to 3 years of working experience in banks, audit, operations or risk management.

· Experience in usage of data analytics for audit or assurance work will be a strong plus.

· Possess a strong analytical and problem solving skills; think objectively and 'think outside the box' when analyzing issues.

· Excellent communication skills (verbal, written and presentation) to deliver timely assurance reports to senior management and stakeholders.

· Able to learn fast , multitask and cope with changes in a fast-paced environment

· Self-motivated and driven, able to work independently.

Job Responsibilities and Duties:

· Oversee the monthly closing of accounts and ensure timely preparation and submission of financial reports to management.

· Prepare monthly management reports and presentations (including financial and business performance analysis).

· Review and verify expenses.

· Reconcile medical insurance claims to payment reports/collections, and liaise with clinic operations teams to resolve rejected claims.

· Prepare annual budgets and forecasts.

· Prepare and submit annual statutory accounts in compliance with statutory requirements.

· Prepare quarterly GST returns and annual corporate tax filings.

· Prepare relevant financial reports and presentations for Annual General Meetings.

· Liaise with auditors in relation to annual statutory audits.

· Assess current practices and processes, and make recommendations for improvements.

· Perform any other duties which may be assigned from time to time.

Skills and Qualifications:

· Degree or diploma in Accountancy or its equivalent, with professional qualification (e.g. CPA, CA) a plus

· 3-6 years of relevant experience

· Experience in managing a team of accounting personnel

· Good problem-solving, analytical and presentation skills

· Conscientious and meticulous

· Team player with good communication and interpersonal skills

· Proficient in MS Office applications (Excel, Word, Powerpoint)

· Knowledge in Xero accounting software and clinics/retail industries will be an advantage

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Overview:
The Finance Executive will support the financial operations of the organization, focusing on accurate reporting, budgeting, cash flow management, and compliance. This role requires collaboration with various departments to ensure smooth execution of financial processes and provide insights that drive strategic decisions. Candidates with 1-2 years of experience in finance or accounting are ideal for this role.

Key Responsibilities:

1. Financial Reporting & Analysis

- Prepare financial reports, including income statements, balance sheets, and cash flow statements.

- Conduct basic financial analysis to identify trends and variances.

- Assist in the preparation of monthly and quarterly financial updates for management.

2. Budgeting & Forecasting

- Assist in the preparation of budgets and financial forecasts.

- Track and report on budget performance, highlighting any discrepancies.

3. Accounting Operations

- Handle daily accounting tasks, including accounts payable, accounts receivable, and reconciliations.

- Support month-end and year-end closing activities.

- Ensure financial transactions are recorded accurately and timely.

4. Cash Flow Management

- Monitor cash flow to ensure funds are available for operational needs.

- Prepare cash flow forecasts to support financial planning.

5. Compliance & Audit

- Support compliance with local financial regulations and organizational policies.

- Assist in coordinating with external auditors during audits.

6. Administrative & Other Duties

- Maintain accurate financial records and documentation.

- Collaborate with team members to improve financial processes and systems.

- Stay updated on industry best practices and financial regulations.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or a related field.
• Experience: 1-2 years of experience in finance, accounting, or a related role.
• Technical Skills: Proficiency in financial software and MS Excel for reporting and analysis.
• Attention to Detail: High accuracy in financial reporting and record-keeping.
• Communication Skills: Strong verbal and written communication to collaborate with stakeholders.
• Organizational Skills: Ability to manage multiple tasks and meet deadlines effectively.
• Analytical Abilities: Basic skills in analyzing financial data and identifying key trends.

Preferred Qualifications:

• Experience with ERP systems such as SAP or QuickBooks.
• Knowledge of local tax regulations and compliance requirements.

Working Conditions:

• Location: Primarily office based.
• Hours: Full-time, with occasional extended hours to meet deadlines or support specific projects.