Key Responsibilities:

• Assist Relationship Managers in managing and developing client relationships by providing timely and accurate support on client requests and inquiries.
• Prepare and maintain client documentation, ensuring compliance with regulatory requirements and internal policies.
• Conduct market research and prepare reports to support investment recommendations and client presentations.
• Facilitate the onboarding process for new clients, ensuring all necessary documentation is completed accurately and efficiently.
• Monitor client portfolios and provide regular updates on performance, market trends, and potential investment opportunities.
• Coordinate with internal departments, including compliance, operations, and credit, to ensure seamless service delivery.
• Support the organization and execution of client events and meetings to enhance client engagement and relationship building.
• Assist in the development and implementation of marketing strategies to attract new clients and retain existing ones.

Qualifications:

• Bachelor's degree in Finance, Business, or a related field.
• 2+ years of experience in private banking, wealth management, or financial services.
• Strong knowledge of financial products and services.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
• Detail-oriented with strong organizational and time-management skills.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with banking software systems.
• Ability to work independently and collaboratively within a team environment.

EA License Number: 23C1935 | EA Personnel Number: R1551292

[Job ID: 401667]

• Conduct financial analysis and consultations with customers to understand their needs.
• Strengthen customer relationships by providing updates on market trends and financial products.
• Participate in marketing activities to attract new customers.
• Identify and contact potential clients.
• Provide excellent after-sales service.
• Organize and deliver sales presentations to various groups and organizations.
• Follow money laundering prevention procedures and report suspicious activities.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Key Responsibilities:

• Design, develop, and maintain robust, scalable, and secure banking applications using VB.NET and/or .NET frameworks.
• Develop and optimize database structures, queries, and performance on MSSQL and/or Oracle platforms.
• Collaborate with cross-functional teams to gather and understand requirements, ensuring alignment with business objectives.
• Ensure software meets high-quality standards through rigorous testing, debugging, and performance tuning.
• Engage in code reviews and participate in the software development lifecycle from requirements to deployment.
• Provide support for deployed applications, troubleshoot issues, and implement enhancements based on user feedback.
• Stay updated on industry trends, emerging technologies, and regulatory changes in the banking domain.

Required Qualifications and Skills:

• Technical Expertise:
  • Hands-on experience with VB.NET and/or .NET technologies for at least 5 years.
  • Proficiency in database design and development using MSSQL and/or Oracle.
• Experience:
  • 10+ years of overall development experience in software development.
  • 5+ years of experience in banking application development, with a solid understanding of financial workflows, compliance, and security standards.
• Domain Knowledge:
  • Prior work experience in Singapore, with a good understanding of its technology and banking ecosystem.

Education and Certifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Professional certifications in .NET, MSSQL/Oracle, or banking technologies are a plus.

Your new company

This is a global bank with a strong presence and branding.

Your new role

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
• Review client email addresses in contact database to determine if the email domain is legitimate, focusing on email domains that do not match the client name
• Check system for evidence that the prior contact update had been performed correctly
• Perform client outreach via phone or email to seek confirmation of the records and to systematically track responses
• Complete the required updates accurately in the system
• Prepare weekly progress updates for management
• Collect, process, analyze data to support decision making and track performance
• Prepare presentations, reports and develop dashboards to clearly and easily display findings
• Support any other tasks assigned by hiring manager

What you'll need to succeed

• 2 years within Banking/Financial Services industry or equivalent experience
• Good knowledge of excel macros / Power BI / SQL / Tableau

What you'll get in return

This is an excellent opportunity to be part of a cohesive renowned banking community. You will be part of a collaborative working environment and you will gain exposure within the business unit.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924
Company Registration No: 200609504D

*Seeking for an Assistant Relationship Manager with minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team.

JOB RESPONSIBILITIES

• Assist the Corporate Banker's coverage and managing of the clients
• Conduct credit analysis, write credit papers and reports
• Perform credit reviews for the bank’s client
• Liaise with customers on any queries
• Monitor the bank’s loan portfolio
• Assist in the funding operations
• Ensure proper KYC and documentation
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

We are looking for a Software Engineer to join the regional trading team on a 12-month contract, with the possibility of extension. There is also potential for the candidate to transition to a permanent role depending on performance and business requirements.

About the team:

This team develops advanced solutions for pricing, facilitation, portfolio management, market making, and quantitative analytics to support multiple Equity trading desks and asset classes. The ideal candidate will have hands-on experience in automated Equities trading using C++, as well as a strong passion for modern software architecture and development practices.

Key Responsibilities:

• Enhance and maintain components in a comprehensive system for systematic risk trading, utilizing modern C++ and Python. This includes integrating with q/kdb+ for analytics and building user interfaces for command and control.
• Analyze business requirements from the Equity Line of Business (LOB), design architecture, and develop core components, including low-latency C++ applications for activities like market making.
• Collaborate with the Site Reliability Engineering team to ensure top-tier reliability and scalability.
• Develop extensive experience in C++ programming on Linux platforms.
• Possess a deep understanding of building quantitative electronic trading applications, with preference for those experienced in automated on-exchange market making.
• Work within an Agile development framework and follow best practices.
• Communicate effectively with both technical and non-technical stakeholders.

Desirable Skills:

• Knowledge of Equities, Futures, Options, and FX asset classes, along with algorithmic trading experience in these areas.
• Practical experience with Python development.
• Familiarity with regulatory requirements for trading in APAC markets.
• Experience in architecting applications for Cloud and/or containerized environments.

Argyll Scott Consulting Pte Ltd

The Company

Our client is a prominent financial services organization with a global footprint, is seeking a Privilege Banking Relationship Manager (Indonesia) to join their expanding team.

The Role

• Build and manage relationships with privilege banking clients, understand their financial needs, and provide tailored financial planning and advisory services to grow their portfolio.
• Deliver regular market updates and recommend suitable wealth management products.
• Ensure exceptional service levels to meet client expectations and enhance their overall experience.
• Adhere to internal compliance standards, including KYC and AML requirements.

The Requirements

• Proven experience in wealth management with a successful track record in managing client portfolios (Personal/Privilege Banking).
• Strong knowledge of financial markets and investment products.
• Excellent interpersonal and relationship-building skills, combined with a driven mindset to thrive in a dynamic and challenging environment.
• Fluency in Bahasa Indonesia (native or professional level) is required for effective communication with native Indonesian privilege banking clients (offshore).

The Benefits

Our client provides significant opportunities for career advancement within their organization. They strongly believe in investing in their employees' career development to ensure job satisfaction and maintain a low attrition rate within the organization.

Next Step

If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to [email protected].

EA Reg No. R1217793

EA License No. 23S1593

Our client is a local bank.

6 Months - 1 Year Contract

Responsibilites:

• Assist in Contact Centre Duties (Answering of customer enquiries, escalate to relevant department, initiate callbacks to customers to confirm details and resolve concerns)

Requirements:

• Experience in a Contact Centre, Banking or Customer Service environment will be advantageous
• A strong service mindset and ability to take ownership to deliver excellent service at all times is essential

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Role Description Summary:

• The position is to provide supports to Client Onboarding terms of opening new accounts, KYC reviews.
• The role requires working in close collaboration with AML, Compliance, ORM, and Front Office & Legal.

Roles and Responsibilities:

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topics.
• Support and advice Client Advisors in completing the KYC information in line with Bank Group standards.
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases.
• Training of Front office staff on legal documents and KYC related subjects.
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes.
• Escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement.

Qualifications:

• Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred.
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2 years.
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.

Personal Competencies / Skills:

• Mature, strong analytical and problem-solving ability.
• A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule.
• Excellent interpersonal skills and the ability to manage relationships with all levels.
• Strong customer relationship, communication, and presentation skills
• Problem solving skills.
• Strong process and project management experience would be an advantage.

Job Description

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.

• Support the public markets team RMs in client KYC documentation, account opening and onboarding.

• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.

• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures

• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.

• Assist RMs in account retagging and data cleanup and maintenance

• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc

• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Salary: $4K to $8.5K
• Industry: Banking
• Location: Central

RESPONSIBILITIES:

Ensuring all MIS/Financial reporting is in compliance with the Singapore/International Financial Reporting Standards and Singapore Income Tax Regulations

RESPONSIBILITIES:

Prepare the following reports to be reviewed by Team Head:

Daily/Monthly/Quarterly

• Daily Nostro Reconciliation
• Processing of vendor invoices and journal entries for the payment processing.
• Processing of staff claims and journal entries for the reimbursement processing.
• Preparer of Journal entries for bank charges and interest income on a regular basis.
• Manage SG branch’s funding for OPEX and payroll
• Upload of FX rate in FCC and Avaloq system.
• Preparer of the list of Head Office Reporting:

1. MB 2-Derivative Nominal Trading Volume
2. MB 3-1 Derivative Products Outstanding Report
3. MB 4-Securities Investment Evaluation Report
4. MB-16-Analysis of Customer Deposits
5. MB-18-CNY Business Statistics
6. AI397-Nostro Balances
7. QB-9-Financial Health Index
8. QB-10-Statistics of Securitized and Structured Products
9. QB-11-Breakdown of Call Loans to Banks
10. QB-13-Treasury Transaction Report
11. QB15-Information for BIS Ratio
12. QB-16-Details of Non-Performing Assets Written Off

• Preparation of daily End of Day Suspense reconciliation for the branch.
• Assist in ad-hoc requests from HO Accounting & HO FICON on Financial performance
• Daily follow-up on suspense account or unreconciled items reported timely to HO Accounting

REQUIREMENTS:

• Minimum 2 years of accounting experiences
• Knowledge and understanding of SAP and FCC Systems
• Knowledge and understanding of Singapore Income Tax regulations
• Knowledge and understanding of Regulatory, International Financial Reporting Standards and internal management reporting requirements
• PC skills, especially Microsoft Excel, Microsoft Access and PowerPoint
• Administrative (filing/archiving), interpersonal and communication skills
• Good communications skills (oral, written) in English and Mandarin as role required to liaise with Mandarin speaking stakeholders

EA License Number: 23C1935 | EA Personnel Number: R1551292

Job Description

Responsibilities:

• Conduct capability assessments and plan operational transformations aligned with strategy.
• Analyze and document "As-Is" and "To-Be" processes, focusing on digital servicing, productivity, and data insights.
• Collaborate with business units to gather and define functional/non-functional requirements.
• Transition requirements to technical teams, supporting system analysis, testing, and user training.
• Address test findings, manage project changes, and ensure accurate documentation.

Requirements:

• Bachelor’s degree in engineering, business, or finance.
• 10+ years of experience in banking or consulting, with expertise in retail banking operations and products (e.g., CASA, Loans, Wealth).
• Strong skills in process design, problem-solving, and quantitative analysis.
• Proficiency in Lean/Agile practices, customer journey mapping, and digital transformation is a plus.
• Effective communicator with experience in change management and project fundamentals.

Domain Knowledge:

• Retail banking operations, contact centers, and service excellence.
• Familiarity with scalable and cost-effective technology and operational solutions.

EA License number: 11C4879

about the company

A regional bank with strong presence in the APAC market has an approved headcount for an RM in their Corporate Banking Team, covering clients from diverse industries such as commodities, shipping, construction, power & utilities etc.

about the job

• Building and maintaining relationship with new and existing corporate clients
• Hunting for new opportunities and expanding the client base
• Origination and execution, covering the end-to end process of deals
• Preparation of credit proposals for both new applications and renewals
• Liaising with internal and external stakeholders to oversee and follow through on deals

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience

• Degree holder in Accounting, Business, Banking & Finance and Economics
• 5+ years of experience as a corporate banking RM, preferably with hunting experience
• Candidates with experience in Bilateral, Syndicated Loan, Project Finance and LBO

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg

(EA: 94C3609/ R22110790)

• Design, develop, and maintain robust, scalable, and secure banking applications using VB.NET and/or .NET frameworks.
• Develop and optimize database structures, queries, and performance on MSSQL and/or Oracle platforms.
• Collaborate with cross-functional teams to gather and understand requirements, ensuring alignment with business objectives.
• Ensure software meets high-quality standards through rigorous testing, debugging, and performance tuning.
• Engage in code reviews and participate in the software development lifecycle from requirements to deployment.
• Provide support for deployed applications, troubleshoot issues, and implement enhancements based on user feedback.
• Stay updated on industry trends, emerging technologies, and regulatory changes in the banking domain.

Required Qualifications and Skills:

• Technical Expertise:
  • Hands-on experience with VB.NET and/or .NET technologies for at least 5 years.
  • Proficiency in database design and development using MSSQL and/or Oracle.
• Experience:
  • 10+ years of overall development experience in software development.
  • 5+ years of experience in banking application development, with a solid understanding of financial workflows, compliance, and security standards.
• Domain Knowledge:
  • Prior work experience in Singapore, with a good understanding of its technology and banking ecosystem.

Education and Certifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Professional certifications in .NET, MSSQL/Oracle, or banking technologies are a plus.

Responsibilities include the following:

1. Campaign Development and Execution: Create and implement comprehensive marketing campaigns across online and offline channels, collaborating with agencies and internal stakeholders.

2. Budget Management: Effectively manage allocated marketing budgets, ensuring maximum return on investment (ROI) for all activities.

3. Usage and Acquisition Strategy: Define and own the user acquisition strategy, leveraging online and offline marketing channels to achieve business objectives.

4. Customer Education: Develop and execute an activity calendar focused on educating users about digibank usage, online scams and fraud prevention. This includes managing outreach events.

5. Stakeholder Management: Coordinate and communicate effectively with internal and external stakeholders, ensuring seamless campaign execution and alignment on goals.

Qualifications;

1. Degree holder

2. Minimum 5 years of marketing/communications experience

3. Able to work independently, is meticulous, able to handle stakeholders well, and have good project management skills.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

Responsibilities

• Collaborate with product owner and cross-functional teams to understand business requirements and design scalable technical solutions for Open Banking initiatives
• Develop microservices using Springboot and build APIs to integrate with external partners and platforms
• Drive technical walkthroughs with external partners, ensuring effective communication on the technical specifications and alignment on the integration processes
• Ensure the reliability, performance, and security of the implementation, troubleshooting and resolving issues as they arise
• Involve in the full software development life cycle, from requirements gathering to development, testing, deployment and support
• Participate in other enhancement projects to implement features in the core banking system

Requirements

• BS/MS degree in Computer Science/Engineering or a related subject with at least 5 years of work experience;
• Proven hands-on software development experience in Java; Able to write well-designed, testable, efficient code; Good knowledge of relational & non-relational databases, SQL, and ORM technologies;
• Excellent understanding of the basic principles of distributed system and microservice architecture； Proficiency in developing microservices using Springboot/Kafka/Redis/MQ/RPC and other open source frameworks;
• Strong understanding of RESTful API design principle and experience with OAuth for secure and authentication;
• Solid troubleshooting skills and the ability to analyze and resolve complex integration issues
• Experience with public cloud/cloud native/Kubernetes is an advantage;
• Good communication and collaboration skills, with the ability to work efficiently with multiple cross functional teams including business, product, development, security and QA;

Domain/Business Areas:

· Corporate Banking, Payments

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Requirements

· 4+ years of experience as a Business Analyst, preferably in the banking industry.

· Experience in writing clear and concise user stories to articulate business requirements

· Experience with Agile methodologies.

*Seeking for a Loan and Treasury Operations AM/AVP with relevant 7 years of Banking- Loan operations OR Loans AND Treasury operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Loan and Treasury Operations (AM/AVP) to be part of their Operations team.

JOB RESPONSIBILITIES

• To be part of the Loan and Treasury Operations
• Handle Treasury products (FX, Derivatives, Bonds, Money Market)
• Handle Loans from Corporate bank
• Handle relevant Operations project
• Handle IT system (SWIFT)
• Prepare relevant Operations, MAS reporting
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 7 years of relevant loan and treasury operations experience in Banking industry OR 7 years of loan operations experience
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Key Responsibilities:

• Business requirements (jointly with BU Specialist).
• Functional requirements (incl. input/output, data, security).
• Non-functional requirements.
• Standard operating procedures, manuals and Release notes.

Job Responsibilies:

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction.
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights.

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements.
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment.
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.
• Identify value based & outcome driven requirements and manage risks through prioritization.
• Write business functional release notes and contribute to deployment plan.

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements.
• Work with Test Manager to translate business requirements into test scenarios.
• Facilitate / provide "Train the Trainer" on application enhancements.
• Maintain up to date knowledge base related to application features and processes (subject matter expertise).

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.

Job Requirements:

Technical Skills & Experience

• Strong business domain knowledge in retail banking.
• Bachelor’s degree in Engineering/ Business/ Finance or equivalent.
• Minimum 10 years of relevant banking and/or consulting experience.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player.
• Familiar with change management processes and project management fundamentals.
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills.
• Passionate, diligent and resilient individual with ability to thrive in ambiguity.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

Domain

• Retail Consumer banking operations & contact centre.
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Managemen.

RELATIONSHIP MANAGER (ULTRA-HIGH/HIGH NET WORTH)

Job Description:

• Build and manage long-term relationships with a portfolio of priority clients.
• Understand clients’ financial needs and deliver tailored financial solutions to meet their objectives.
• Provide ongoing advice and support, helping clients make informed decisions about their wealth.
• Identify and capitalize on opportunities to expand the client base and increase revenue.
• Work closely with product specialists to provide advanced financial solutions.

Who is Suitable:

• At least 5 years of experience in relationship management in priority banking.
• Strong knowledge of financial products, credit, and investment solutions.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-driven with a strong focus on client satisfaction and business growth.
• Proactive, driven, and maintains a positive, solution-oriented attitude.

Benefits:

• Be part of a leading financial institution with a commitment to customer service excellence.
• Competitive salary and performance-based incentives.
• Ongoing training and career development opportunities.
• A supportive work environment with a focus on team collaboration.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Summary

Perform account opening, KYC, periodic review and Enhanced CDD for on-boarding of PEP clients

Duties & Responsibilities:

• Performing enhanced due diligence and reviews of PEP clients including Periodic Review
• Advising on compliance and regulatory issues relating to KYC.
• Liaise with internal clients like AML Front Control/Front office/ operations/external auditors and internal auditors in relation to KYC matters.
• Prepare of periodic management reports
• Ability to identify KYC issues and ensure client meets regulatory and internal requirements before account opening
• Ability to perform KYC reviews and name hits review promptly
• Assessment of risk and daily BAU KYC related matters (i.e. unblocking of transactions)

Requirement:

• 8 years of relevant experience in a Private Bank
• Experience in the onboarding and account opening of PEP clients.
• Knowledge of the Singapore regulations, i.e. Banking Act, SFA, FAA.
• Initiative and able to work independently.
• Strong interpersonal skills and a good team player.
• Strong analytical and evaluative skills and attention to details.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

• Perm
• Must have 3 to 5 years of experience working in the insurance industry with familiarity on maritime insurance policies common in the shipping industry.
• Strong communication skills

The role involves managing global insurance policies, including P&I, H&M, corporate, business, and project insurance, to protect the insurable interests of the organization and its group companies.

Job Description

Insurance Operations

• Collaborate with General Counsel to report on cover arrangements, premiums, and recoveries.
• Coordinate with brokers on documentation and resolve coverage issues as needed.
• Follow up on hull claims with brokers in alignment with the fleet operations team.
• Manage the timely renewal of all global corporate and business insurance policies, including professional indemnity, workers' compensation, marine cargo, directors and officers, travel, business interruption, cyber security, and property risk.
• Prepare reports and claims records for insurance renewals.
• Instruct brokers to arrange and place appropriate insurance programs.
• Resolve insurance-related queries from internal departments and third parties.
• Explore additional insurance covers, such as war risk, piracy, K&R, and Loss of Hire insurance.
• Maintain accurate records of all insurance policies, premiums, and claims in the system.

Contract Insurance Reviews

• Review and identify issues in policy wordings.
• Evaluate contracts to ensure their terms are aligned with existing insurance coverage. Propose amendments or arrange additional insurance if needed to mitigate contractual liabilities.

Claims Handling

• Ensure timely filing and notification of claims to brokers and underwriters.
• Work closely with brokers, loss adjusters, and insurers to maximize claims recovery and resolve cases efficiently.

Business Partnering and Training

• Train key stakeholders, such as superintendents and commercial managers, to ensure claims are submitted promptly.

Data Analysis and Loss Prevention

• Analyze loss trends and recommend corrective actions for prevention and mitigation.
• Prepare monthly reports on claims trends and incident frequencies for the General Counsel.
• Maintain and compile claims statistics and loss records for regular reporting.

Specialized Support

• Liaise with Average Adjustors in the event of General Average declarations.
• Provide assistance on fleet-related claims and coordinate with appointed Average Adjustors for Particular Average claims.

Requirements

• Degree in Engineering / Business / Insurance from a recognized university.
• 3 to 5 years of experience working in the insurance industry.
• Familiarity with insurance policies common in the shipping industry, like professional indemnity, Hull and Machinery, all risk, marine cargo, comprehensive general liability, products liability, public liability, directors and officer insurance and employers’ liability.
• Well versed with insurance terms and conditions, common endorsements/exclusions, typical costs of different insurance policies.
• Good interpersonal and strong leadership skills.
• Excellent written and verbal communication skills with the ability to inspire confidence at all levels within the business.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Job Summary:

This position is responsible for The Company’s relationship with a portfolio of strategic insurance providers in the healthcare insurance segment.

The focus of the role is to drive profitable and sustainable growth in these accounts for The Company.

The incumbent is responsible for developing and implementing an effective account plan based in-line with the overall account plan provided by the Sales & Marketing Head and CEO in The Company.

This includes achieving set performance targets.

Responsibilities:

. Develop and manage healthcare insurance accounts and ensure that these clients' needs are met in a timely manner.

. Build, develop and maintain long-term relationships with healthcare insurance clients and key stakeholders, and work to expand business opportunities for The Company.

. Act as primary point of contact between clients and internal teams, ensuring that solutions are delivered successfully and on time.

. Ensure sales targets are achieved and existing clients are retained

. To identify problems, develop solutions, and implement them quickly and effectively. Able to help resolve customer issues and manage correspondence well.

. To have strong written and verbal communication skills.

Experience:

. A proven track record in consultative services-led sales engagements and multiparty negotiations with partners and clients

. 5+ years experience in proactively engaging at Senior Executive level within health insurance organizations

. Experience of having developed and executed business strategies to substantially increase account growth and revenues

. Intimate understanding of the insurance business levers and operational process in Singapore and regional markets

Education:

. Relevant tertiary qualification e.g. business, marketing, technology

Skills:

. Analytical, strong in diagnostic of problems and resolution skills

. Possess exceptional interpersonal, communications and presentations skills

. Prior experience in working with healthcare insurance companies

. Familiar with MS Tools, databases, statistics, product lines, healthcare insurance and latest medical issues, able to develop PowerPoint slides for customer presentations

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Role: Business Analyst

Duration; 12months initial

Location: Changi, SG

• Collate and manage all the details regarding the CCTR application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

• Manage end to end project life cycle including deployment plans and live verification with users.

APPLY HERE or send your CV to [email protected]