Responsibilities:

• Reports directly to Chief Operating Officer (COO)
• Manage call centre operations at the branch office of the Company
• Responsible for managing client and other stakeholder requirements
• Manage the performance of the team(s) in call handling, ensuring that specific service level and turnaround targets are met
• Monitor team adherence and quality performance against targets
• Manage and resolve any escalated cases or disputes, ensuring that appropriate and timely escalations are made to the clients as and when is required
• Ensure that all other SOPs and protocols are diligently and correctly carried out
• Responsible for recruitment, training and development of Call Centre Agents
• Responsible for grooming and supervising subordinates given supervisory roles
• Solve internal problems and resolve complaints
• Analyse and submit routine reports to the COO, where applicable.
• Submit regular training materials for approval to clients, where applicable.
• Work with other departments as and when is required to ensure that the operations across the organisation are cohesive and can continue smoothly.

Requirements:

• Minimum Diploma in related discipline or equivalent
• Minimum 2 years of relevant experience
• Able to communicate and manage diverse teams and individuals
• Organised and can adapt easily and flexibly
• Able to work both independently and with a team
• Proficient in Microsoft applications

Other Information:

• Working hours are from 9am to 6pm from Mondays to Fridays
• Workplace is at Ubi

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager / Assistant Sales Manager ( Automotive, Corporate )- $ 5,000.00 to $ 7,000.00 + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary from $ 5,000.00 to $ 7,000.00 + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

About our client: Our client is an MNC company in the Utilities industry.

About the role:

● Develop and implement project strategies aligned with organizational goals and objectives.

● Lead project teams, including internal staff and external consultants, to ensure successful project delivery, through effective communication among stakeholders.

● Create, maintain and monitor project schedules, budgets, and resource allocation plans.

● Manage stakeholder relationships, including clients, partners, and senior management.

● Oversee the preparation of project proposals, feasibility studies, and business cases.

● Negotiate contracts with vendors, suppliers, and contractors.

● Analyze project outcomes and prepare comprehensive reports for senior management.

● Implement and maintain project management best practices and methodologies.

● Develop business opportunities based on the identified key offers (solicited/ unsolicited) in the target market.

● Manage tender processes, work with key stakeholders (external and internal) to establish technical capabilities, cost model, legal compliance and secure the contract.

● Secure long term service contracts and achieve organisation KPIs.

● Gather market information including change of regulations, competitors and customers’ activities development.

● Identify new market trends, market players, technologies and latest industry development relevant to our business.

About you:

● Degree in Engineering, or equivalent, with minimum five (5) years proven track record in project and business development in industrial & manufacturing services.

● Proven track record of successfully managing complex, multi-million dollar projects.

● Proven track record in selling industrial services (Water or Energy) with pharmaceutical industry, Micro-Electronics or Speciality Chemicals in the Singapore market context.

● Demonstrated ability to manage multiple projects simultaneously.

● Familiar with the local environmental and related regulations.

● Experienced with onsite service solutions in particular related to Operation & Maintenance, as well as business models such as BOT, DBOM.

● Strong presentation, reporting and communication skills, both written and verbal, and interpersonal skills.

● Strong analytical and problem-solving skills.

● Technical skills required to understand and propose solutions focusing on client requirements.

● Energetic, driven and goal oriented.

● This position may require occasional travel and the ability to work flexible hours to meet project deadlines.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Job Summary

As a Project Manager/Executive, you will be responsible for leading and overseeing our organisation’s projects from inception to completion. You will work closely with cross-functional teams, stakeholders, and senior management to ensure project success within scope, time, and budget constraints.

Key Responsibilities

1. Project Planning: Define project scope, goals, and deliverables. Develop comprehensive project plans, including timelines, resources, and budgets.

2. Team Leadership: Lead and motivate project teams, assigning tasks and responsibilities. Foster a collaborative and efficient work environment.

3. Risk Management: Identify potential project risks and develop mitigation strategies. Proactively address issues to ensure project success.

4. Resource Management: Allocate and manage project resources effectively, including personnel, equipment, and materials.

5. Quality Control: Maintain project quality standards through regular monitoring and adherence to best practices.

6. Stakeholder Relations: Build strong relationships with stakeholders (including but not limited to landlord, Contractors, HODs). Understand their needs and expectations and ensure they are met.

7. Communication: Facilitate clear and effective communication between team members, stakeholders, and Senior Management. Provide regular project updates and reports.

8. Budget Management: Monitor project budget, expenses, and financial forecasts. Ensure projects are completed within allocated budget.

Qualifications

· Bachelor’s degree in project management, Business Administration, or a related field. PMP certification is a plus.

· Preferably with proven experience as a Project Manager/Executive in Food and Beverage industry.

· Excellent leadership, organizational, and problem-solving skills.

· Outstanding communication and interpersonal abilities.

· Ability to work well under pressure and meet tight deadlines.

Floor Manager ( & Service Crew)

- Consistently perform all service floor duties from greeting customers, taking orders, cashiering to housekeeping

- Maintain high service standards at all times, especially during busy periods

- Able to communicate with customers and various departments to deliver an excellent service experience

- Responsible for opening, operating and closing of shifts and perform daily operational tasks according to roster

- Able to perform all floor opening and closing duties, and service duties according to company's SOPs

- Well-equipped with knowledge of menu offerings and offer suggestions when guests make request or enquiry

- Confident in communications with colleagues across all departments and with customers

- Assist in ad hoc duties as and when job requires

24 months contract, Govt

Location: Paya Lebar

Job Description

• Management of administration and support of the Authority’s IT applications and services to meet Service Level Agreements and IT security policies.
• Manage and monitor incident and problem management for the Authority’s IT applications and services.
• Develop guidelines, processes, and procedures to continuously improve incident management, escalation, and systems monitoring.
• Manage contracts and budget for assigned IT applications and services.
• Provide application support throughout all stages of development, testing, and production.

Requirements

• Minimum 3 years of relevant experience

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

We have an opening for an Assistant Manager in Data Governance, looking for a candidate with experience in data governance and auditing, particularly in IT audits, third-party management, and vulnerability assessments.

Key Responsibilities:

• Review and enhance data governance policies to ensure effective data security, privacy, and quality management.
• Promote data discoverability and secure sharing within the organization and with external entities, driving data utilization for informed decision-making.
• Oversee service level agreements to ensure datasets meet standards and timelines.
• Plan and coordinate compliance activities, including audits related to third-party management and vulnerability assessments, to align ICT systems with governmental policies.
• Support the development of digitalization strategies that align with government objectives and collaborate on cybersecurity initiatives.
• Work with stakeholders to build capabilities for safe and efficient data management.
• Provide effective support in responding to data-related incidents.

Requirements:

• Ability to engage and persuade diverse stakeholders on data management issues.
• Experience in conducting audits and vulnerability assessments for ICT systems.
• Strong analytical, communication, and presentation skills to convey complex data quality issues clearly.
• Excellent interpersonal skills with a proactive, self-motivated approach and ability to manage multiple tasks simultaneously.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Unleash Your Passion for Hospitality: Sales Manager (Leisure)

Are you a seasoned sales professional with a deep understanding of the leisure travel market?

Do you thrive on building relationships and exceeding expectations? If so, we want you! We are seeking a dynamic and results-oriented Senior Sales Manager to lead our Leisure market segment and drive revenue growth for our hotel.

About the Role:

In this exciting role, you will be responsible for developing and implementing strategic sales initiatives to secure new leisure business and maximize revenue within your assigned portfolio. You will build strong relationships with travel agents, tour operators, and online travel agencies, tailoring unique proposals that showcase our hotel's exceptional offerings and unparalleled guest experience.

Key Responsibilities:

• Develop and execute a comprehensive sales strategy for the Leisure market segment, aligned with overall hotel goals and market trends.
• Manage a portfolio of assigned accounts, nurturing existing relationships and proactively identifying new business opportunities.
• Negotiate and secure contracts with travel partners, ensuring optimal room rates and revenue generation.
• Develop and deliver compelling sales presentations and proposals that highlight the hotel's unique selling points.
• Analyze market trends and competitor activity to inform strategic decision-making.
• Monitor sales performance and report regularly on key metrics and achievements.
• Foster a collaborative relationship with the revenue management team to optimize pricing and inventory strategies.
• Represent the hotel at industry events, trade shows, and networking functions.

Qualifications & Requirements:

• Minimum 3 years of experience in hotel sales, with a proven track record of success in the Leisure market segment.
• Strong understanding of the travel industry dynamics and key distribution channels.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with key stakeholders.
• Proficient in salesforce automation tools and CRM software.
• Results-oriented with a strong work ethic and a positive attitude.
• Ability to work independently and as part of a team.

RESPONSIBILITIES

• Present, promote and sell products/services to existing and prospective customers in the cleanroom, biotechnology and pharmaceutical production industries
• Develop and implement strategic sales plans for products offered and agencies assigned
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Foster and enhance good relationship with all of our customers and grow product portfolio for the team

REQUIREMENTS

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience in technical sales environment within related industries.
• Experienced in tender and RFQ preparation and costing
• Preferably with cleanroom or pharmaceutical equipment sales experience
• Good communication & presentation skills (well versed in English – both spoken and written)
• Good analytical and problem-solving skills
• Target driven and able to work independently
• Meticulous and organized personality
• A positive attitude is a mindset that helps you see and recognize opportunities, as well as a strong willingness to learn

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project Management) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Location: Paya Lebar MRT

Job Description

• Manage business technology projects to ensure successful implementation, including:
• Prepare and review project plans
• Prepare and review project specifications, tender evaluations, and procurement
• Manage project progress, stakeholders, and risks to meet agreed scope, quality, budget, and schedule
• Oversee the team assigned to the project, including task assignment and work allocation
• Provide regular reporting to management and the programme manager on project progress:Highlight risks
• Propose mitigation actions and follow-up
  

Requirements

• Relevant credentials and qualifications
• Minimum 5 years of relevant experience

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $6,400 per month
• Contract Duration: 10 months

Key Responsibilities

• Streamline and automate the revenue collection reconciliation between revenue collection platforms, revenue sub-systems and WorkDay.
• Review and streamline the existing accounts receivable billing requests.
• Establish new existing Standard Operating Procedures (SOP) and review existing SOP for accounts receivable.
• Support and provide advisory to the divisions on all receivables matters.
• Ensure GST compliance in accounts receivables.
• Liaise with internal and external auditors on accounts receivables queries and requests.
• Manage General Ledger to ensure transactions are properly recorded to align to reporting needs.
• Prepare audit schedules and follow up on outstanding items.
• Prepare GST submission to ensure that GST submissions are submitted in compliance to GST Act.
• Perform daily Bank Reconciliation and settlements among respective bank accounts.
• Perform any other duties assigned.

Key Requirements:

• Degree in Finance/ Accountancy or any related field.
• Minimum of 3 years of experience in AR/GL experience
• Knowledge of software tools such as MS Office, Excel, Workday for data entry purposes

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager / Assistant Sales Manager ( Automotive, Corporate )- $ 5,000.00 to $ 7,000.00 + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary from $ 5,000.00 to $ 7,000.00 + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established company is seeking for an IT Manager ( In-House Role - Infrastructure Project ) - $ 6,800.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 6,800.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Key Highlights

• Nearest MRT: Kent Ridge
• Working Hours: Mon- Fri (office hours)
• Benefit: Performance Bonus
• Hybrid working arrangement

Key Responsibilities

• Work closely with Associate Director (Fundraising and Donor Relations) in increasing support from donors.
• Support fundraising through select special projects/ initiatives and solicit gifts from major donors as appropriate.
• Establish and conduct a comprehensive review of donors/ prospect and support efforts to forge new relationships to build visibility, impact and financial resources.
• Oversight of the donors “thank you” process with the preparation of stewardship and endowment reports, consultation on donors recognition opportunities.
• Facilitate the management and executive of donor events.
• Manage donor/ prospect records and database.

Key Requirements:

• Degree in Social Work or any related field.
• Minimum of 3 years of experience in finance experience
• Min 2 years experience in fundraising for public sector/education institute.
• Keen on helping those in need & interested in doing social work.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 5,000.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 5,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Job Summary

The Senior Social Work Care Manager is responsible in the implementation of care plans for clients to meet the Foundation’s mission and operational targets and providing interventions enabling the older person to live in optimal health.

The role holder will assist the Head of Programme and Clinical Head from the Care Management Service department to carry out administrative work in the delivery of social services to our senior clients and caregivers. He/she shall utilise the system for processing information and statistics, conduct home visits and render assistance in financial assessment procedures.

Key Responsibilities

• To be responsible as the assessor, facilitator, and advocate for the clients’ interest, to meet operational targets of the Foundation and the funding authorities.
• To be responsible for the social work assessment and care planning.
• Work with the interdisciplinary team input to strategize and implementation care management interventions to meet the team and client care needs. Update and evaluate the progress in timely manner before discharging clients to the longer-term stakeholders in the community as per funder’s requirement.
• To initiates and participates in quality improvement and evidence-based projects and implements quality improvement activities within their own area of work. The staff also contributes to the planning of client/ caregiver education, groupwork and programmes.
• To provides supervision to ACM, interns and contributes to continuing professional development activities for the ACM or peers.

Key Requirements

• Post Graduate Diplomq in Social Work
• Degree in Social Work or other relevant disciplines
• State registered social worker, registered with the Singapore Association with Social Worker is preferred
• Has at least minimum 4-5 years working experience.
• Professional certification or diploma in counselling is preferred
• Courses on care management is preferred.

Relevant Experience

• Working experience and enjoys working with older people.
• Work as case management or care coordination will be added advantage.
• A good team player, positive and have empathic skills
• Possive Good IT knowledge and skills
• Penchant for working with the elderly and conducting home visits.
• Fluent in English, Mandarin and 1 local dialect as ther role is require to communicate varies languages with senior person.

Salary listed is indicative and will be commensurate with experience and qualification.

We sincerely regret that only shortlisted candidates will be notified.

About our client: Our client is a leading global specialty chemicals manufacturer.

*Please note that this role will be based in Jurong Island (live plant environment).

About the role:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout the fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies, as well as industry best practices, are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out by the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with the production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director.

About you:

• Degree holding in Electrical / Instrument / Mechanical Engineering, with 10 - 15 years of work experience in plant maintenance.
• Experiences in the chemical industry in Singapore as a Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at a chemical plant or manufacturing facility.
• Better to have knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment.

*Only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No R1325507

Job Highlights

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Prepare/verify data to meet the requirements and specification for the testing process to backend system.
• Support the migration of grantee records as part of onboarding grantee.
• Support day-to-day system operations & maintenance of system.
• Support to identify and respond to issues raised by division during integration testing and implementation.
• Support data archival and activities to decommission existing grant systems (iGMS & OGMS).
• Other Admin/Operational support where required.

Job Requirements

• Only Singaporean need to apply.
• Degree in Information Technology, Computer Science or relevant fields.
• Minimum 2 years of Project Management experience,
• Experience in using agile methodology is advantageous

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Job Description

• Handle full set of accounts and accounting functions while ensuring accuracy and compliance with current accounting practice
• Responsible for day to day accounts and finance operations
• Ensure timely Financial Statements, management reporting, cash flow, budget, and audited financial statements by business units
• Review and ensure an accurate and timely submission for the monthly, quarterly and annual financial year closing for GST submission, corporate tax, and audit closing.
• Weekly management reporting of cash flow and trade finance position for the company
• Check to ensure all audit schedules, payment vouchers, invoices, credit notes are in order
• Liaise with auditors, tax agents and corporate secretary, and bankers for all financial accounting matters

Job Requirements

• Minimum Degree in Accounting with 5 years of relevant working experience
• Proficient in using finance system and MS Excel
• Strong leadership, communication, and interpersonal skills
• Positive mindset to take up new challenges

Key Objective

To provide comprehensive support for office operations and employees, ensuring the workplace is always in optimal condition, employees can work efficiently, and travel arrangements are seamlessly managed.

Primary Responsibilities

Administrative and Clerical Support

• Oversee day-to-day clerical tasks and administrative duties, such as scheduling meetings, managing office equipment, ordering supplies and stationeries, and coordinating services like carpet cleaning and pest control.

Travel Management

• Handle all travel-related arrangements, including flights, accommodations, visas, and transport within Singapore.
• Monitor and manage the travel approval process and coordinate with travelers regarding monthly travel invoices.
• Serve as a backup for travel arrangements for other regions and the Leadership Team in the absence of the Executive Assistant or HK Administrator.
• Maintain and update corporate rates for hotels on an annual basis.

Office and Facility Oversight

• Manage facility vendors, including cleaning and catering services, ensuring a well-maintained office environment.
• Oversee vendor contracts and conduct negotiations to ensure cost-effective solutions.

Invoicing and Payments

• Ensure timely processing of purchase orders via SAP, and actively monitor the payment of monthly invoices.

General Administration

• Greet visitors professionally and manage reception duties as needed.
• Handle incoming and outgoing correspondence, including couriers and letters.
• Ensure adherence to all company SOPs and protocols.
• Provide backup support for managing leave records during the absence of the HK Administrator.
• Coordinate passes for new hires and guests with GAP admin.
• Collaborate with the guardhouse to facilitate visitor access.
• Announce office closures for public holidays as applicable.
• Maintain the Global Office Management (GOM) employee contact list.
• Organize and lead company events.
• Support additional tasks as needed to meet department and company goals.
• Assist the Global HR Team with ad hoc tasks.

Company Transportation

• Manage employee transportation arrangements.

Onboarding New Employees

• Allocate workstations and provide necessary supplies and equipment to new employees.

Core Skills and Competencies

• Strong multitasking abilities in a fast-paced environment.
• Adaptable, agile, and versatile.
• Critical thinking with strong analytical skills.
• Detail-oriented and highly meticulous.
• Proactive and innovative.
• Team player with excellent project management skills.
• Strong communication and interpersonal abilities.
• Resilient and open to change.
• Knowledgeable about health and safety regulations.

Qualifications and Experience

• A degree in Business Management or a related field.
• At least 10 years of experience in office administration and management.
• Extensive experience in managing global travel arrangements.
• Previous experience as an Executive Assistant or Personal Assistant is a plus.
• Proficient in digital tools and technology.

Job Title: Retail Operation Manager

Job Type: Full-Time

About Us:

At AZ OPTICS CENTRE, we are dedicated to providing exceptional eyewear solutions and outstanding customer service. We are seeking a dynamic and experienced Retail Operation Manager to join our team and lead our spectacle shop to new heights.

Key Responsibilities:

• Oversee daily operations of the retail shop to ensure smooth functioning and achieve sales targets.
• Manage staff, including hiring, training, and performance evaluations.
• Develop and implement operational policies and procedures to enhance efficiency.
• Maintain inventory levels and oversee stock management.
• Ensure high standards of customer service and satisfaction.
• Analyze sales performance and prepare reports for management.
• Collaborate with marketing to develop promotional strategies.

Qualifications:

• Minimum of 3 years of relevant experience in retail management, preferably in the optical industry.
• Diploma or degree in Business Management or a related field.
• Full Certificate Optician is required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in inventory management systems and retail software.
• Ability to work on public holidays and weekends.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive and friendly work environment.