Job Description

· Responsible for supervising the general operations of a specific department in an organization

· Assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance

· Work closely with ground staff and kitchen to facilitate services agreed upon and to ensure the overall success of the event

· Promote customer satisfaction and encourage referrals

· Handle feedback and resolve complaints from customers

· Monitor competitors’ activities and market intelligence and be proactive

· Monitor local competitors and compare their operations

· Promote teamwork and quality service through daily communication and coordination with other departments

· Display flexibility and willingness to adapt to new situations or take up new challenges

· Required to work nights, weekends, and/or holidays

· Recommend and makes pricing decisions on wedding/catering-related products and services

· Be the point of contact for halal-related matters

· Liaise with MUIS, upkeep halal documents, and ensure operations are always halal compliant

· Managed workflow to exceed quality service goals

· Ensured that the front end of the store and all cashiers were proficient and moving customers through the checkout process in a friendly and timely manner.

· Balanced all cash drawers at the end of the cashier's shifts, ensuring accuracy.

· Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.

· Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

· Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

· Perform other duties as assigned by management

Assistant Sales Manager Responsibilities:
* Continually meeting or exceeding sales quotas.
* Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
* Monitoring the performance of the sales team.
* Ensuring that the store is clean and well-maintained at all times.
* Building and maintaining good working relationships with customers.
* Identifying opportunities and strategies to increase sales.
* Regularly attending sales meetings and training sessions.
* Ensuring that the store is adequately stocked with company products.
* Performing all duties of the Sales Manager in cases of absence or emergency.
* Updates managers by consolidating, analysing, and forwarding daily action summaries.
* Assist with the sales process by maintaining a fully stocked store.
* Recommend and display items that match customer needs.
* Manage point-of-sale processes.
* Maintain an up-to-date knowledge of product features and sales promotion

58 RECRUITMENT PTE. LTD.

19C9772

88669864

Metta Welfare Association (Metta)

Founded in 1992 by Venerable Chao Khun Fa Zhao BBM and registered as a society in 1994, Metta Welfare Association (Metta) is endorsed by MSF, MOH, and MOE. We are members of NCSS, Singapore Hospice Council, and Singapore Disability Sports Council. Metta is recognized for excellence with the Singapore Quality Class (SQC) certification (2018) and the Charity Transparency Awards (CTA) (2019).

Our Social Service Programmes

Metta provides a wide range of social service programmes, including:

• Children Care: Early intervention for young children with learning difficulties.
• Disability Care:Residential and day care for adults with intellectual disabilities.
• Medical Care: Day rehab, home nursing, medical care for chronic and terminal illnesses.
• Special Education: Vocational training for children with mild intellectual disability/autism.
• Youth Employment Support: Vocational training and supported employment for youth with mild intellectual disability/autism.

Job Title: Finance Executive

Key Responsibilities:

1. Finance Responsibilities

• Maintain Fixed Assets register
• Fixed assets physical count and tagging together with senior finance executive
• Verify proper authorization for disposal and movement – Form K
• Preparation of resolution and updating the bank of cheque signatories and all other bank-related matters
• Prepare cashflow projection for HQ and all Centres
• Calculate Depreciation and data entry into FO on a monthly basis
• Opening of bank accounts
• Bank Reconciliaiton for HQ and all centres
• Checking fixed deposits rates with various banks
• Prepare letters and arrange for approval for fixed deposits(FD) placement, update proposal for FD placement
• Data entry into FO for DC’s FD interest, subvention provision etc
• Update FD Schedule
• Arrange for intercompany settlement and funds transfer to HQ
• Cash counting (adhoc)

2. Other Responsibilities

• To assist in fundraising events as and when assigned
• To undertake any other duties as and when assigned

Job Requirements:

• Minimum of 2-3 years of relevant working experience in a finance-related role.
• Minimum Cert/ Diploma/ Degree in Finance or equivalent
• Ability to work both independently and within a multi-disciplinary team.
• Maintain high level of professionalism, consistency and discipline in completion of tasks and time management
• Strong communication and interpersonal skills.
• Hardworking, meticulous and responsible

Join Us:

If you are a detail-oriented finance professional looking to make a meaningful impact in the community, we invite you to join our team at Metta Welfare Association. Be a part of our mission to provide comprehensive care and support to those in need while advancing your career in a supportive and collaborative environment.

• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

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Warehouse Manager Job Descriptio

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Position Overview:

• Manage the MIS team and take overall responsibility for all IT Resources, Services, and Deliverables within the organization.
• Ensure business continuity by maintaining consistent, cost-effective systems, networks, processes, and resource operations while complying with corporate guidelines and staying within the agreed budget.

Job Responsibilities:

• Leadership & Strategy: Develop and lead all IT management activities, including Application Management, Project Management, Solution Delivery, Management and Control, Supplier/Vendor/Contractor Management, and Internal IT Workforce Management.
• Partnership: Work collaboratively with all internal and external stakeholders, manage vendors, initiate, evaluate, and prioritize projects and process improvements to ensure deliverables are focused on quality and maximum ROI.
• Project & Risk Management: Oversee all projects, ensuring deliverables meet stakeholder expectations and adhere to project management principles, including Risk Management.
• Governance & Security: Ensure information security policies are implemented across all IT functions, conduct periodic assessments, identify gaps, and ensure relevant resolutions are in place.
• People & Resource Management: Foster a culture of performance and value in technology services, establish control mechanisms for optimal, efficient, and rightful allocation and utilization of resources, set performance goals, and conduct staff performance appraisals according to corporate guidelines.
• Change Management & Service Excellence: Ensure solutions delivered are thoroughly tested, meet specifications and timeline from request to deployment.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

• Manage and oversee transportation projects from start to finish.
• Develop and implement project plans and schedules.
• Coordinate with internal and external stakeholders to ensure timely delivery and smooth operation.
• Monitor project progress, budget, and performance against established goals and objectives.
• Identify and mitigate project risks and issues.
• Communicate regularly with clients, vendors, and team members to ensure that all parties are aligned.
• Ensure compliance with safety regulations, industry standards, and company policies and procedures.
• Provide regular status updates and reports to upper management.
• Continuously evaluate and improve project processes and procedures to increase efficiency and effectiveness.

Get to Know the Role

We are seeking a Finance Executive to assist with the operations of the Central Finance Team. This role will include supporting the team by preparing and compiling relevant information, such as monthly actual sales, inventory, FX information, Forecast Profit and Loss, Budget Sales, SGA, Profit & Loss, Analysis, Cashflow, etc. Additionally, the applicant will also need to prepare relevant PowerPoint slides for the presentation of these information, hence we are looking for a detail-oriented individual with good communication skills.

Essential Responsibilities

· To prepare and compile monthly actual sales, inventory, FX information and a relevant PPT.

· To prepare and compile Forecast Profit and Loss and a relevant PPT.

· To prepare and compile Quarterly Actual SGA, Profit & Loss, Analysis and a relevant PPT.

· To prepare and compile Budget Sales, SGA, Profit & Loss, Analysis, Cashflow and a relevant PPT.

· Any ad hoc duties assigned by supervisor/manager.

Skills and Competencies Profile

· Diploma or Degree in Accountancy.

· Fresh graduates are welcome to apply.

· 1 – 2 years of experience in an audit firm will be an advantage.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

• Position : Product Marketing Manager (Semiconductor) – Up to $5,000 Basic – Tai Seng
• Location : Tai Seng
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.30PM
• Salary (commensurate with experience) : Up to $5,000 + AWS + Performance Bonus + Mobile & Transport Claims + Medical & Dental Benefits + Annual Health Screening + 14 Days Annual Leave
• Duration : Perm
• Industry : Semiconductor

Responsibilities:

• Work closely with suppliers to formulate effective marketing strategies and plans.
• Manages forecasting, inventory and relevant reports and business review require from supplier and internal
• Develop and enhance suppliers’ relationship.
• Drive demand creation and product promotional activities.
• Work closely with Sales and FAE team to achieve sales and profit objectives
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma in Engineering Electronics or equivalent
• Minimum 3 Years of relevant experience in semiconductor industry
• Proficient in Microsoft Office
• Overseas travel required
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of F&B industry
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

JOB SUMMARY:

This position is responsible for managing and ensuring that all regional logistics services and capabilities needed to support Jabil’s operations and Customer programs are fully efficient and effective. This position is a member of the global logistics team and participates in formulating global and regional logistics strategy. Success in this position requires experience in deep and broad logistics knowledge, skill sets and practicing experience; as well as team management, managing multiple projects simultaneously, implementing and driving change, detail orientation, strong analytical skills, market industry knowledge, customer focus and sound judgment. The person in this position must have strong team leadership, facilitation and communication skills and an ability to work in a matrix organization and under constant tight /compressed time lines environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Provide in region logistics leadership for all Jabil logistics and trade compliance operations, guidance and strategy

· Formulate logistics strategy in support of business unit and site requirements.

· Manage, coach and mentor regional logistics team and site logistics managers.

· Provide guidance and direction to carrier mangers in regional carrier selection and negotiations.

· Manage; multi task and lead multiple projects simultaneously.

· Work in coordination with the other Regional Managers in formulating strategy and capabilities to

provide logistics support for cross regional operations.

· Develop and drive productivity initiatives for both in region and cross region operations.

· Ensure achieving and delivering regional logistics performances/KPIs

· Support customer sales initiatives and customer accounts.

· Lead dedicated customer logistics activity.

· Drive team productivity.

· May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS:

· Strong knowledge of global and regional logistics operations and industry (all transportation and

inter-modal logistics modes as well as Contract /WH-Hubbing Logistics)

· Carrier and 3PL management experience

· Strong proficiency in determining logistics requirements to enable company’s business goals and

objectives with ability to devise and implement strategy to achieve targets.

· Strong financial and analytical ability. Proficiency in managing business analytics to determine

optimum company footprint.

· Strong knowledge of regional direct and indirect taxes as well as regional customs regimes.

· Proven track record of successful change management accomplishments, implementing and

managing continuous productivity and cost reduction programs.

· Knowledge and experience in other key commercial/business elements; including general legal framework of business; contract of affreightment; commercial/INCO terms; region’s in - countries logistics bond zones and schemes, will be highly desirable

· Ability to manage multiple projects simultaneously

· Ability to prioritize and re-prioritize team’s workload

· Strong and convincing communication & articulation skills.

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS:

· Bachelor’s degree required, Post Graduate degree in SCM/Logistics will be preferable

· Plus 7 - 10 years of significant international and regional logistics experience.

· Demonstrated high performance orientation, strong analytical skills, industry knowledge, negotiating ability, sound judgment and communication skills.

· Strong Project management and leadership skills.

· Must be able to influence senior management through well formulated business presentations.

· Must have ability and willingness to work and lead focused team within a matrix organization.

· Proficiency in Mandarin skills preferred as the successful person will need to liaise with Mandarin speaking counterparts.

· Agile, resilient and flexible work ethos/mind-set

· Ability for business travel when required.

• Position: Assistant Sales Manager (Heavy Equipment Industry)
• Location: Tuas (company transport provided)
• Working hours: Monday to Friday (8.30am - 4.30pm)
• Salary (commensurate with experience): Up to $5,200 Basic Salary + $1,500 Transport Allowance + Commission + AWS + 14 Days Annual Leave + Meal Allowance + Mobile Reimbursement
• Duration: Permanent
• Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

• Build and maintain strong relationships with customers to foster long-term loyalty and repeat business
• Monitor sales performance, identify trends, and take corrective action as needed
• Prepare accurate sales forecasts to support business planning and resource allocation
• Identify and pursue new business opportunities to expand the company's customer base and revenue streams
• Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs
• Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement
• Leverage digital marketing channels to reach target audiences and drive online sales
• Organize and participate in industry events, trade shows, and conferences to promote the company and its products
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma or equivalent
• At least 3 years of relevant sales experience
• Possess own vehicle
• Familiarity with digital marketing tools and platforms
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Knowledge of the heavy equipment industry, including market trends, regulations, and key players is required

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Operations Manager (Health & Fitness/Sports Management) – Up to $6,500 + Bonus
• Location : North East – Ubi
• Working hours : Monday to Friday | 9.30am - 6pm
• Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Sports & Fitness

Main Responsibilities:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
• Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Requirements:

• Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
• Demonstrated strong leadership skills with a focus on integrity and accountability.
• Candidates who can start immediately or within short notice will have an advantage
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Sales Manager (Timber Door/Construction) – Up to $8,000
• Location : Island Wide | Office at Woodlands Industrial Park
• Working hours : Monday to Friday | 9.30am - 6.30pm
• Salary (commensurate with experience) : Up to $8,000 + Variable Bonus + Travel Allowances + OT Payable + Annual Leaves + Medical Leaves/Benefits
• Duration : Permanent
• Industry : Timber Manufacturer

Main Responsibilities:

• To pursue new sales opportunities and will be responsible for managing budgets, strategic planning, leading teams, risk management, and driving process improvement initiatives.
• Develop and execute strategies to drive business growth, expansion, and market penetration within the timber door trade industry
• Develop and implement operational strategies to enhance efficiency and productivity
• Manage and monitor budgets to ensure financial targets are met
• Lead and mentor a diverse team to achieve operational goals and objectives
• Identify and mitigate operational risks to ensure smooth business operations
• Drive continuous process improvement initiatives to streamline workflows
• Cultivate and maintain strong relationships with stakeholders, clients, suppliers and industry partners

Requirements:

• Bachelor's degree in Business Administration, Operations Management, or related field
• Proven track record of minimally 3-5 years of sales experience in relevant field
• Familiar with BCA Regulations
• Bilingual in English or Mandarin to liaise with clients who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Diploma in Computer science / IT / Engineering or equivalent
Highly motivated and self-driven to complete assignment with the limited resources and tight schedule
Good technical skills in engineering, computer, and IT systems, and preferably in communications technologies as well
Good knowledge of Life Cycle Management and Systems Engineering
Good communication and writing skills
At least 1 year experience in project management. Able to handle complex projects, technical challenges and different groups of users and external contractors

We are seeking a dynamic and results-driven Membership and Partnership Manager to join our team. The Membership and Partnership Manager will be a key player in building and nurturing strategic partnerships, driving membership growth with the ability to identify partnership opportunities and negotiate win-win agreements that supports mutual success and collaboration.

The manager is responsible for the timely development and implementation of quality, effective and relevant membership recruitment/conversion, engagement and retention programmes for improved member benefit offerings and increased overall member satisfaction. Responsibilities include working closely with different stakeholders to establish relationships while building up resources and synergising efforts.

Responsibilities:

Membership Growth: Develop and execute strategies to attract and onboard new members, both corporate and institutional, while retaining existing ones.

Members’ Engagement: To develop, manage and implement membership programmes and initiatives to foster strong relationships with members to connect and empower the nEbO and U Club Communities.

Research: To keep up with trends and continuously engage in ongoing market research, members’ insights, and assessment of programmes to ensure effectiveness, relevancy, and viability in the context of the community’s needs, concerns, and aspirations. Include facilitating and managing engagement processes, online platforms, and feedback channels to effectively bridge gaps between current and desired outcomes.

Partnership Development: To identify, nurture and build rewarding connections and collaborations with existing and new strategic partnerships to strengthen community involvement, elevate the brand presence and generate potential new business opportunities and recruitment channels.

Stakeholders Management: To be the relationship beacon and work closely with internal stakeholders – NTUC Club’s entities and communities – as well as Labour Movement’s network of unions, workforce limbs and affiliated associations, to foster strong ground support for better integration and management of resources and efforts.

Partnership Growth: Develop strategies to expand and diversify communities’ partnerships to support the organisation’s mission.

Partnership Monitoring and Evaluation: Develop and implement adequate monitoring and evaluation processes to assess progress and ensure benchmarking.

Requirements:

• Recognised University Degree in Business, Marketing or equivalent
• At least 8 years of relevant working experience
• Possess membership engagement and growth, partnership relationship management experiences, or where relevant and equivalent
• Possess a strong partnership network of corporate and institutional partners
• Cross-functional influence, relationship building, and project management skills toward a broad range of stakeholders
• Good social networking and negotiation skills
• Has high-level of professionalism, integrity and tact
• Ability to execute good judgement, work under pressure and a can-do spirit
• Enterprising with ability to put ideas into action
• A team player and adaptable to embrace changes

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Requires working experience in the F&B sector for more than 5 years in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.

Job Description

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; and employee motivation and rewards. Organizing the budget of the company in collaboration with the director.

Requires working experience in the F&B sector for more than 5 years in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. Directly manages and directs Operational staff.

Ensure smooth operations of the restaurant, ensure timely and efficient work completion per trained.

Ensure cleanliness of the restaurant service area as required.

Learn and be competent in both service and kitchen staff duties.

Train and guide the operation team.

At least 5 years of working experience in F&B field.

Able to work on weekends and public holidays.

Able to stand long time.

The F&B Operation Manager's responsibility is to manage all food and beverage operations and delivering excellent customer service to the various restaurant outlets. To ensure that service, financial targets, and business goals are met. The role involves managing staff, overseeing inventory, maintaining health and safety standards, and improving profitability through effective management.

Key Responsibilities:

1. Operational Management: Oversee the daily operations of the F&B department.
   Ensure all services meet the company’s quality standards.
   Maintain smooth coordination between kitchen and service teams.
   Optimize the productivity of the team and ensure all work schedules are adequately covered.
   Handle customer complaints promptly and professionally.
   
2. Financial Management: Set and manage budgets for food and beverage operations.
   Analyze and monitor financial performance including revenue, cost control, and profitability.
   Manage pricing strategies, menu costing, and supplier negotiations.
   Prepare regular reports and forecasts to management regarding financial performance.
   
3. Staff Management: Recruit, train, and supervise F&B staff, including chefs, waitstaff, and bartenders.
   Monitor staff performance and provide feedback, coaching, and development.
   Foster a positive work environment and promote teamwork.
   Conduct regular team meetings to ensure effective communication.
   
4. Inventory and Supply Chain Management: Manage ordering and inventory control to minimize wastage and control food costs.
   Develop and maintain strong relationships with suppliers.
   Ensure all food products are stored and rotated properly, adhering to food safety regulations.
   
5. Customer Experience: Ensure high levels of customer satisfaction through excellent service.
   Gather and respond to customer feedback to improve service and offerings.
   Implement strategies to increase customer loyalty and retention.
   
6. Health & Safety Compliance: Ensure that the establishment complies with all health, safety, and hygiene regulations.
   Regularly review safety procedures and update staff on relevant safety practices.
   Manage food handling, storage, and waste disposal procedures in compliance with regulations.
   
7. Menu and Service Development: Collaborate with the chef and kitchen staff to develop new dishes and drinks.
   Analyze market trends to create offerings that attract customers and align with business objectives.
   Ensure the service flow is smooth and efficient, updating service procedures as necessary.
   

Key Qualifications:

• Education: Bachelor’s degree in Hospitality Management, Business, or a related field (preferred but not always required).
• Experience: At least 3-5 years of experience in F&B management roles.
• Skills: Strong leadership and team management skills.
  Excellent financial acumen and ability to manage budgets.
  Outstanding communication and interpersonal abilities.
  Knowledge of food safety regulations and health standards.
  Problem-solving and conflict resolution skills.
  

Key Competencies:

• Customer-centric with a focus on quality and service excellence.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Detail-oriented, with a strong focus on operational efficiency.
• Adaptability and creativity in improving F&B offerings and service.

Work Conditions:

• Full-time position with a variable schedule that includes evenings, weekends, and holidays.