Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

• Lead high-impact digital initiatives and new projects in a global environment
• Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
• 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance

Role Overview:
The Business Analyst will be responsible for driving the development and delivery of innovative digital solutions that enhance how customers purchase, self-serve, and interact with digital platforms. This role involves identifying and analyzing business challenges, customer needs, and market trends, then translating them into clear, actionable requirements. The Business Analyst will collaborate closely with product, platform, delivery, and technology teams to design, implement, and adopt digital solutions, ensuring alignment with business goals and customer expectations.

Key Responsibilities:

• Manage the scope and requirements for digital projects and platform rollouts, collaborating with industry partners across the APAC region.
• Work with business analyst teams to define and prioritize requirements for product and feature launches.
• Facilitate requirement workshops to capture and finalize business needs.
• Collaborate with design teams to define customer journeys and user experiences for both standalone and embedded digital solutions.
• Own the creation of feature specifications and reusable documentation for defined products and propositions.
• Work closely with business stakeholders and product owners to evaluate pain points, opportunities, and requirements, ensuring solutions meet business needs.
• Collaborate with product/platform teams to understand vision, roadmap, and value propositions, translating these into clear business requirements.
• Collect, document, and communicate business requirements in the form of BRDs, FSDs, epics, and user stories.
• Prioritize user requirements based on business impact, urgency, and product roadmap alignment.
• Ensure seamless communication of business needs to technical and delivery teams, ensuring high-quality and timely delivery.
• Perform due diligence across the product/project lifecycle, ensuring compliance with technical solutions, dependencies, and risk management.
• Assist in project delivery management, balancing multiple projects across the lifecycle.

Skills & Experience:

• Degree or equivalent qualification.
• 6+ years of experience in digital delivery within a Business Analyst role, ideally in an Agile environment.
• Prior experience in the insurance industry and with insurance products.
• Strong technical business analysis skills with a focus on system interactions, mapping, and documentation.
• Strong understanding of the claims lifecycle process.
• Good to have any Formal Business Analysis and Agile certifications
• Understanding of product/platform lifecycle management, particularly in web/mobile technology, with a focus on user journeys and customer experience.
• Knowledge e-commerce, customer servicing and digital sales is a plus.
• Experience with tools like Jira, Confluence, MS Projects, and MS Office Suite.
• Excellent analytical and problem-solving skills with the ability to communicate complex business issues to both technical and non-technical stakeholders.
• Ability to work in a fast-paced, multi-project environment, managing tight timelines and evolving priorities.
• Ability to independently drive initiatives, think strategically, and lead cross-functional teams.
• Strong facilitation and stakeholder management capabilities.

Argyll Scott Consulting Pte Ltd

Working Location: Pulau Bukom

Working Days: Monday to Friday

Salary: $3,000 to $3,500 per month

Contract Duration: 1 year

AWS: 1 month for every 12 months continuous service

Responsibilities:

• Ensure compliance to HSSE standards and requirements to make Shell Bukom a safe place to work, and accountable for all assigned which includes and not limited to design, adaption, and implementation of HSSE control framework, procedures, and practices in Shell.
• Perform field observations of contractor worker productivity on site by collecting productivity measurements data throughout the whole day until completion of work via Activity Analysis or other similar productivity measurement method. This observation to be done across maintenance, TA, and project construction.
• Accountable for ensuring sampling occurs on regular frequency to ensure holistic representative of the data at site and ensure that the observations size is large enough for the population of the work disciplines performed.
• Carry out site checks across functions to ensure that the data are verified and accuracy of data.
• Carry out check against contractor productivity measurement data to ensure consistency and validity of data compare to Shell internal observation.
• Compiles and distributes daily and monthly reports to stakeholders. Analyse the data gathered from the observations and identify and highlight root cause of low productivity, blockers, and area of improvement.
• Propose and work with relevant stakeholders to remove obstacles that is causing inefficiencies at site to ensure Productivity is improved at site.
• · Support Bukom MTAC activities and drive & promotes continuous improvement across MTAC and with the stakeholders, to achieve Productivity and Cost Competitiveness in all MTAC activities.
• Support any training/coaching on Activity Analysis for new observers.
• Carry out any other related duties as & when required.

Experience & Qualification Required:

• Diploma or NITEC
• Minimum of 3-5 years of work experience in the oil or petrochemical industry in area of productivity and continuous improvement or site work
• Able to work in a team and independently.
• Self-driven and motivated with new/creative ideas for continuous improvement.
• Good stakeholder management
• Possess analytical & influencing skills.
• Proficient in English Language and IT Skills such as Microsoft Word, Excel, Power BI, and Power Points.

Ready to take your first steps into the finance industry? If you’re a student or fresh graduate, this is your chance to turn your interest in finance into a real career with hands-on experience, professional mentorship, and a supportive community. You’ll not only gain financial knowledge but build a future where your talents and efforts create meaningful impact.

Why This Role is for You:

Fast-Track Your Learning: Jump right into practical experiences that bring financial concepts to life. You'll tackle real-world financial planning challenges and learn through direct involvement.

Career Acceleration: Get a head start in the finance world with expert mentors who are dedicated to helping you grow. From day one, you'll be guided through every step, ensuring you're equipped to succeed.

Personalized Career Development: This isn’t a one-size-fits-all role. We tailor your learning experience, focusing on your unique strengths and professional goals, ensuring you shine in your financial career.

What's in Store for You?

Professional Mentorship: Receive dedicated coaching from finance veterans, offering you the tools, knowledge, and confidence to thrive.

Certification Pathway: Secure essential certifications (MAS) and polish your skill set with structured training programs designed to enhance your expertise.

Student Support: Benefit from our Student Funding Programme designed to ease your journey in the first 24 months.

Work-Life Flexibility: We get it—juggling studies and work isn’t easy. That’s why we offer flexible schedules to accommodate your academic needs, making it possible to excel both in school and at work.

Who We’re Looking For:

Curious Minds: You love learning about finance and want a deeper understanding of the industry.

Singaporean Talent: You’re passionate about representing Singapore with pride, integrity, and a desire to make a difference.

Future Leaders: You’re driven, result-oriented, and always seeking opportunities to lead and serve others.

Mentorship Seekers: You believe in the value of guidance and are eager to learn from those who’ve walked the path before you.

Who Should Apply?

• Students or fresh graduates in Singapore, 20 years old and above
• Those with a hunger to grow in the financial advisory field
• Ambitious individuals looking for a flexible role that balances work and academics

Take Charge of Your Future!

Don’t wait for opportunities to find you. Start building your future today with hands-on experience, real mentorship, and a pathway to success. Connect with us to learn more about how we can support your journey—let’s chat and discover the possibilities that await you!

• Develop and maintain programme management infrastructure, including templates and governance mechanisms, to ensure efficient operations.
• Support the implementation and adoption of Programme Management and Governance Transformation Standards across the organization.
• Monitor the progress of initiatives to ensure timely, within scope, and budget-compliant execution.
• Identify and address programme risks and changes, collaborating with the Head of Programme Management to implement mitigation strategies.
• Create and deliver regular status reports and dashboards for senior management and stakeholders.
• Provide comprehensive programme management support, enhancing the application of best practices across the Transformation Office.

Requirements

• Experience in Project Management
• Prior insurance experience would be ideal
• Competency in project management tools (eg. MS Project, JIRA/Confluence) and MS Office Suite especially Excel & Powerpoint

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers (RM) to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 2-3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

JD:

Requirement Gathering, Analysis, Confluence/Microsoft Visio, SDLC, Application Security, Testing. Stakeholder/Business user management.

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Primary Skills - GCC 2.0 Azure/ Microsoft Azure, Java, Sharepoint/Opentext/Box,

Seconadary skills - PMO, Audit & Compliance.

Responsibilities:

• Partner with Bank’s IT and wealth management stakeholders to understand and document business needs, analyze processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Requirements:

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management
Expectations:
• Ability to work independently and as part of a cross-functional team in a dynamic environment.
• Strong problem-solving skills and a proactive approach to identifying business needs and delivering solutions.
• Detail-oriented with a commitment to delivering high-quality, accurate, and compliant business solutions.
• Flexibility to adapt to changing business priorities and to manage multiple projects simultaneously.
• Willingness to continuously learn and keep abreast of industry changes, regulations, and technology trends in wealth management.

On behalf of our client we are looking for Sr Business Analyst (Corporate Banking) to work on one on one basis on various tasks.

Job Role:

• Documentation of Business requirements aligning with different stakeholders (Ops, transaction banking, country teams)
• Facilitation of Requirements gathering
• Business requirement documentation
• Intermediate Corporate banking/ Payments knowledge

Skills:

• Product Owner; Business Requirements Document / BRD; Documentation
• Experience areas: Corporate Banking/ Transaction Banking, Payments modernization, Payment hub , Payments product/platform implementation.
• Deep Skills and Experience in Global / Regional Corporate Banking.
• Hands-on experience of executing Corporate Core Banking projects.

Proficiency with some of the Transaction and Corporate Banking platforms / packaged solutions in areas of Corporate Core Banking, e.g. Oracle, FIS, Finastra, CGI, SureCom etc

Kindly be informed that only shortlisted candidates will be contacted.

Gomes Divya.

Direct line: 66318505 (Ext.405)

Email: [email protected]

Personnel Registration Number: R22108982

Roles and Responsibilities:

• Use Java, SQL scripts to extract data from primary and secondary sources
• Develop dashboards and data visualizations to serve business needs.
• Use Python scripts and clean, process, transform and visualize data
• Removing corrupted data and fixing coding errors and related problems
• Developing and maintaining data in databases, data systems – reorganizing data in a readable format
• Performing analysis to assess quality and meaning of data
• Filter data by reviewing reports and performance indicators to identify and correct code problems
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
• Preparing reports for stakeholders stating trends, patterns, and predictions using relevant data, with the aim of driving stakeholder action on their businesses/functions
• Building dashboards and curating data stories for use cases

Skills Required:

• Minimum of 5 years of professional experience in both Java and Python development.
• Bachelors/ master’s degree in computer/ information Technology
• Strong proficiency in Java, Python, and C++ scripting skills is essential
• Prior experience with Oracle, MySQL, DB2 & MariaDB
• Prior experience with Apache Kafka, MQ(IBM)
• Knowledge of how to create and apply the most accurate algorithms to datasets to find solutions
• Knowledge of at least one database tool such as MySQL, MS SQL and/or PostgreSQL
• Strong mathematical skills to help collect, measure, organize and analyze data
• Adept at queries with good communication and stakeholder management skills

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Title: Senior Analyst

Duration: 3 Years Contract

Location: AMK, Singapore

Job Description

As a Senior Analyst, you will play a crucial role in Real-Time Incidents (RTI) projects, contributing to the real-time accuracy of map data on our Partner's platform. Your key responsibilities include:

• Proactively monitor live markets to identify and capture disruptions or incidents for the assigned regions.
• Ensure real-time incidents are promptly and accurately documented using appropriate tools and systems.
• Reflect captured incidents on the Partner's map to provide timely and accurate guidance for all map users.

Job Requirements

• 0-2 years of experience as a Spanish-English Translator to demonstrate fluent translation for project in Spanish-English speaking market / clients.
• Good understanding of all forms of public transport.
• 1 year of technical support or other problem-solving experience is preferred.
• Flexible with rotational shifts and weekdays off, as the role involves 365 days, 24/7 support.
• Comfortable using a variety of online sources in various languages (preferred but not a must).
• Coordinate and switch between multiple workflows, adapting to a fast-paced environment.
• Strong web-research ability to analyze and interpret patterns and trends, recording findings with written notes and using appropriate software.
• Keen attention to detail and self-motivated.
• Able to maintain a positive attitude and attention to detail when performing repetitive tasks.
• Adaptable and able to learn new projects and processes.
• Good judgment and decision-making capability.
• Customer service background in a communications team is a plus.

Job Description

• Industry/ Organization Type: IT/ Software
• Position Title: Business Analyst (SAP B1)
• Working Location: Commonwealth
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $6,000 + Phone Allowance + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage SAP Business One projects.
• Conduct business requirements analysis, review clients' existing systems, and recommend improvements based on SAP B1 features and functions.
• Document findings from business requirements studies.
• Collaborate with in-house technical consultants to design add-on solutions that meet customers' business and operational needs.
• Provide customer training and support to enhance user skills in effectively navigating and utilizing the systems.
• Transfer project responsibilities to the in-house support team upon completion.
• Attend training sessions led by senior consultants or project managers to stay updated on new features and technologies for SAP B1.

APPLY NOW!!!

• Minimum a Diploma in Finance, Accounting, IT, or equivalent.
• At least 2 years of working experience with SAP B1.
• Strong knowledge of Financial Accounting, Inventory Costing, Pricing, and MS Office.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69994 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Processing of Inward Remittances, Outward Telegraphic Transfers (Overseas/Local), MEPS, Inward and Outward Clearing Cheques, eGIROs (payroll, standing order, Optim Egiro), Drafts, Cashier's Orders, Foreign Currency, Fixed Deposits
• Ensuring all transactions are processed before the cut-off time
• Accuracy and neatness in the processing of transactions
• Anticipate and understand the needs of customers and provide them with good customer service
• Other duties may include:
• Preparation of Letters
• Entries processing
• Liaising with Hong Kong counterparts
• Preparation of dormant accounts for transaction reporting
• Printing of daily advices and statement
• Checking compliance list
• Uploading of documents
• Other duties may be assigned

Requirements

• Prior experience in banking operations required
• At least 2-4 years of relevant banking experience

Qualified candidates are invited to submit their applications in (MS Word) format to

to Shaun Quek Yew Meng R1660732

shaunquek (a) recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.

The Product Owner, Business Analytics Analyst will manage the end-to-end delivery and operations of data analytics products and solutions. This role serves as both a strategist and a liaison, connecting business objectives with technical requirements to drive the analytics product roadmap. The Product Owner will work closely with stakeholders to gather business needs, translate them into technical specifications, and lead the prioritization of analytics initiatives, ensuring alignment with business goals. They will collaborate with the BI and Analytics team to consult on solutions and work with Data Engineers and Analysts to deliver actionable insights that can be effectively utilized by the business.

Key Responsibilities:

• Create and maintain a strategic roadmap for analytics products, ensuring initiatives align with business objectives. Regularly update the roadmap based on stakeholder feedback and changing priorities.
• Engage with stakeholders to capture business objectives, translate them into actionable technical requirements, and maintain comprehensive documentation.
• Balance impact and feasibility to manage project backlogs. Lead sprint planning with Agile teams, creating user stories, acceptance criteria, and documentation for analytics solutions.
• Collaborate with Data Engineers, Analysts, and stakeholders to ensure the delivery of high-quality dashboards, reports, and analytics solutions.
• Develop and execute UAT plans, oversee testing phases, and manage change requests to ensure deliverables meet user expectations.
• Monitor analytics product adoption and performance, continuously refining solutions to maximize business value and user satisfaction.
• Facilitate effective communication and collaboration between technical teams and business stakeholders, fostering a productive, aligned work environment.

Skills and Experience:

• Strong ability to work within teams, aligning data solutions with business needs and driving creative problem-solving in fast-paced settings.
• Adept at translating data-driven insights and requirements into easily understood concepts for both technical and non-technical stakeholders.
• Expertise in developing and managing product roadmaps, balancing stakeholder needs with project priorities.
• Proficient in gathering and translating business needs into clear technical specifications, ensuring alignment with business goals.
• Proficiency in wireframe and UX/UI design using tools like Figma, ensuring seamless user experience and functionality.
• Advanced use of Jira and Confluence for backlog management, sprint planning, and project documentation.
• Proven experience leading Agile teams to deliver iterative, high-impact analytics solutions.
• Familiarity with analytics platforms such as Power BI, enabling effective technical collaboration and comprehensive data solutions development.

Qualifications Required:

• 5+ Years in Product Management/Business Analysis: Demonstrated success in managing product lifecycles and documenting requirements for analytics products.
• Solution Consulting: Experience providing expert advice on analytics and data-driven projects, ensuring alignment with business objectives and driving continuous improvement.
• Cross-Functional Collaboration: Proven ability to work with technical and non-technical stakeholders to support business transformation and process improvement.
• Business & Data Transformation: Experience supporting business transformation efforts toward data-driven organizations and systems.
• Agile Mindset: Ability to thrive in fast-paced, Agile environments with strong resilience and adaptability.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree in Human Resources
• Min 4-5 years of experience would be at an advantage
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Core Roles:

• Requirements Gathering: Identifying, documenting, and validating business requirements to ensure that IT solutions meet the needs of the organization.
• Process Analysis: Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for automation.
• Solution Design: Collaborating with stakeholders and IT teams to design solutions that address business problems and meet requirements.
• Testing and Validation: Ensuring that solutions meet the specified requirements through testing and validation processes.
• Documentation: Creating detailed documentation, such as functional specifications, user manuals, and training materials.

Specific Responsibilities:

• Stakeholder Management: Building relationships with stakeholders to understand their needs and expectations.
• Data Analysis: Collecting, analyzing, and interpreting data to support decision-making.
• Risk Assessment: Identifying and mitigating risks associated with projects and initiatives.
• Change Management: Assisting in the implementation of changes and managing stakeholder resistance.
• Project Management: Contributing to project planning, execution, and monitoring.

Responsivity:

• Adaptability: Being able to adapt to changing business needs and priorities.
• Communication: Effectively communicating with stakeholders and technical teams.
• Problem-Solving: Identifying and resolving issues and challenges.
• Analytical Skills: Analyzing complex data and information to draw meaningful conclusions.
• Attention to Detail: Ensuring accuracy and completeness in documentation and analysis.

Interested parties, please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Evonne Png Wen Xuan | REG No : R22105531

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Summary

You will be working with our client who specialises in the healthcare and technology space. You will be supporting the CIO in developing, implementing and maintaining IT systems.

Responsibilities

• Provide support to CIO Office PMO team on project tracking and management.
• Liaise with IT Project Managers on projects, financial, resource planning, eporting and submitting cash flow projections
• Collate information and prepare for reports.
• Review and update yearly Enterprise Risk Assessment for IT.
• Oversee IT maintenance renewal to ensure that Project managers renew system maintenance on-time.
• Provide guidance to IT Project Managers with regards to creation of Purchase Requisitions and Project Charters.
• Review of demands in ITBM.
• Financial reporting and budget utilization.
• Prepare and update on budget utilization and balance details, including any additional reports pertaining to IT Funding.
• Manage, verify, prepare, and submit claims on the timely basis.
• Invoices processing and verification to ensure billing amount is as per Purchase Order and approved Transfer Pricing (TP) Key to respective Institutions.
• Check accuracy of GL posting and tracking of OPEX utilization.
• Collate information and prepare annual IT Workplan for Management endorsement.
• Participate, collate information, and prepare yearly Budget Planning.
• Ensure accuracy and completeness of IT financial records for audits and management reporting.

Requirements

• At least 5 years related experience in supporting role function.
• Ability to study, analyse and interpret financial information.
• Strong in process and business workflow.
• Proficient in Microsoft Excel (including V-Lookup, Pivot Table), PowerPoint
• Excellent verbal, written communication and interpersonal skills.
• Self-motivated with ability to multi-task and work in a fast-paced environment.
• Experience in healthcare industry is an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.Morgan McKinley Talent SolutionsMorgan McKinley Pte Ltd EA Licence No: 11C5502EAP Registration No: R2196712EAP Name: Chew Kai-Xinn

Salary: up to $8000

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:

Procurement Management & Sourcing

▪ Assist to embed the branch’s sourcing and outsourcing procedures in identifying, evaluating and selection of vendors

▪ Assist in the management of direct purchasing activities within the procurement unit, through managing end-user requisitions for facilities management services and consumable items and managing and monitoring of the procurement lifecycle.

▪ Monitor vendor performance to ensure compliance with contractual obligations and SLA.

▪ Conduct regular reviews of vendor services to perform due diligence on vendors.

▪ Administer a central contract database to ensure adherence and compliance to regulatory and Head Office policies, DOA and agreed procedures.

▪ Act as point of contact for vendor liaisons for system malfunctions and rectification

▪ Support the tracking, measurement, reporting and evaluation of supplier performance through internal and external governance meetings

▪ Build and maintain relationships with stakeholders and both internal and external service providers.

Vendor Risk Management and Outsourcing

▪ Facilitate vendor assessment and registration to ensure due diligence is conducted and approvals are in place before the vendor on boarding

▪ Provide support to BUs on Inherent Risk Questionnaire(IRQ) and Due Diligence Questionnaire (DDQ) process

▪ Facilitate name screening checks

▪ Review IRQs and DDQs submitted to determine the Engagement level risk

▪ Maintain an updated register of the onboarded vendors, required documentations and due diligence evidences in compliance to regulatory requirements.

Record management

▪ Assist with the record management process of the branch and work with record management vendor to ensure up to date accurate record of the items archived.

▪ Work with Group Corporate Services to implement the record management policy for the branch

Office management

▪ Organise and coordinate office administration and procedures to ensure organizational efficiency and safety and provide support to ensure adherence to expected service levels.

▪ Oversee facilities upkeep and maintenance including liaison with contractors for improvements and rectifications.

Job Requirements: Min Degree in Logistics/Supply Chain or similar w min 5 yrs of relevant procurement & ORACLE SOFTWARE SYSTEM experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Relationship Officer Exp
• Financial / Fintech / Corporate Service Provider industry
• Do not require cold calling

Responsibilities:

• Build and maintain strong relationships with existing and new clients to understand their business needs and offer appropriate solutions from the suite of Corporate Service Provider services, including company incorporation, secretarial service, and more
• Work with warm leads provided by the company
• Manage the end-to-end process from onboarding to the continual management of client accounts, ensuring satisfaction and retention
• Identify additional service needs that match client requirements and propose relevant solutions to optimize customer engagement and revenues
• Work closely with other departments, including sales and marketing, to ensure smooth onboarding and service delivery
• Provide timely, high-quality responses to client inquiries, ensuring a seamless experience
• Meet or exceed monthly sales targets, contributing to the company’s growth
• Any other duties as assigned

Requirements:

• Possess a Degree / Diploma in Management / Marketing / Communications or a related discipline
• Proven experience in a customer service, account management, or relationship management role, ideally in the Financial / Fintech / Corporate Service Provider industry
• Strong understanding of corporate services such as company incorporation, company secretarial services, accounting, and tax compliance
• Excellent communication and interpersonal skills
• Ability to manage multiple clients and projects simultaneously
• Results-driven mindset
• Strong negotiation skills with a client-centric approach
• Familiarity with CRM tools and lead tracking systems is advantageous
• This role does not require cold calling

Other Information:

• Company: Corporate Service Provider
• Location: Jurong East
• Working Hour: Mon - Fri, 9am - 6pm
• Salary: Basic up to $3500/mth + Commission

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

This is a 12 months contract assigned to one of our MNC client

Salary : $3,500-$4,500

Contract: 12-months

Location: Suntec

• Contact Centre Experience

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Job Description:

• Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders.
• Translates business needs into system/ application requirements and project components to help determine solutions to business problems.
• Assists team members in producing functional requirements for tool development.
• Proactively identifies and manages changes to requirements and identify risks for the company’s clients.
• Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Knowledge and Skills

• Ability to work effectively in a team
• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans
• Experience is Public Sector implementation is an advantage

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/6104>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Responsibilities:

• Support UAT Test manager on daily dashboard data compilation
• Support UAT Test manager in daily UAT status update meetings
• Track and follow up on JIRA issues for resolution and/or retesting
• Work on ad-hoc tasks as assigned by business project managers

Duration:

• 3 to 4 months contract

Location:

• Tampines

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• up to $3,000 per month

Requirements:

• Diploma or Degree holder
• Good MS Excel and Powerpoint skills
• Good communications (writings and oral) skills
• Able to work independently

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Actively involved in delivery and implementation of strategic initiatives and BAU enhancements of digital platforms requested by the business partners
• Conduct a thorough analysis of end-to-end business process, systems and data related to operations
• Drive requirement workshops to gather requirements, identify business needs, define project/enhancement scope
• Ensure business requirements are comprehensive and they meet business needs in taking consideration of future and changing business needs
• Facilitate and prioritize changes with the users and other key stakeholders if there are gaps in the business requirements to meet timeline
• Ensure business requirements are clearly articulate, translated and documented for efficient delivery
• Evaluate alternative high-level solutions with Information Technology and make appropriate recommendations to the users
• Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT)
• Conduct/review UAT and responsible for UAT sign off
• Work closely with delivery team and stakeholders to ensure quality and timely delivery
• Contribute to the overall planning/re-planning of the project timeline and resources, effective monitoring of the projects/ BAU enhancements lifecycle
• Provide guidance to Analyst and Support Specialist
• Prepare/Review training materials

Requirements:

• Diploma or Degree Holder in Business IT, Computer Science or a related discipline.
• Experience in requirements gathering and managing delivery of life/health insurance systems and integrations.
• Hands-on experience as a business analyst with 3- 5 years working experience in life insurance operations and with knowledge in both operation and system areas are preferred.
• Meticulous and able to manage priorities to meet deadlines.
• Strong analytical and effective problem-solving skills
• Integral Life (Life 400/ Asia AS400) background is preferred
• Experience in digital products or services (mobile or web)
• Experience in Agile and waterfall project methodology
• Have experience in UAT. Follow through the defects resolution and ensure all defects are resolved.
• Good verbal and written communication skills and good interpersonal skills
• Ability to work in fast paced, challenging environment while attending to multiple projects/ deliverables to make things happen.
• Good verbal and written communication skills and good interpersonal skills.
• Pro-active and self-motivated. Able to take the initiative independently and work under minimal guidance/ supervision.
• Positive attitude and willingness to share and learn.
• A team player.

Roles and Responsibilities

• Develop individualised financial advice based on clients’ financial and protection needs.
• Help clients with financial planning in aspects such as retirement, education and investments.
• Provide clients with recommendations on wealth accumulation in accordance to their goals.
• Build long-term and trusted relationships with clients.
• Keep up to date with market development, investment products and other areas that can affect the market.

What We Offer:

• Different proven platforms to be given to kickstart and advance in your career.
• Not needed to approach own family members or friends to generate leads.
• provide customizable leads platform
• Provide 1 to 1 mentorship.
• Extensive training provided by professional trainers to help you develop your knowledge and soft skills.
• Monthly allowance and other cash incentives.
• Overseas trip incentives.

Eligibility

• Meeting MAS-FAA regulations, you should be at least of 21 years of age to quality as a financial planner
• Minimum full certificate in GCE A Level, International Baccalaureate Diploma qualification, diploma awarded by a Polytechnic in Singapore or equivalent (further specific requirements may apply to determine equivalent academic qualifications).
• Good interpersonal skills.
• Committed, driven and eager to succeed.
• No work experience required.

Technical Skills and Competencies You Will Learn

• Insurance and Financial Planning Fundamentals
• Certifications in CMFAS
• Communication and Networking Skills
• Sales and Marketing Skills
• Client Relationship Management

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Analyse marketing campaigns to evaluate performance metrics such as ROI, conversion rates, and customer acquisition cost
• Utilise data to generate customer insights and segmentation strategies to target specific audiences effectively
• Prepare reports and presentations with clear data visualisations to communicate findings to stakeholders
• Monitor key performance indicators (KPIs) to assess marketing effectiveness and identify areas for improvement
• Develop forecasts and predictive models based on historical data to support strategic planning and budgeting
• Assist in developing marketing campaigns and promotions based on market analysis and consumer behaviour insights
• Work closely with marketing teams, product managers, and sales teams to align marketing efforts with business objectives
• Stay updated with industry trends, best practices, and emerging technologies in digital marketing and analytics
• Continuously enhance analytical skills and knowledge of tools and methodologies to improve data analysis efficiency and accuracy

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical skills with the ability to interpret complex data sets and draw actionable insights
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278