Job Responsibilities:

• Responsible for supporting the HRBPs on the implementation of global, regional and local Human Resource (HR) initiatives as well as processes for the Businesses.
• Deliver responsive and effective HR solutions and advice to the Businesses on staff related matters, which includes but not limited to recruitment, employee relations, organizational change, performance management and rewards, talent management & succession planning.
  

Work in partnership with HRBPs to:

• Develop and maintain strong stakeholder management with key stakeholders both within the Bank and externally.
• Support the implementation of global and regional HR policies and processes to drive market relevant, cost effective and compliance practices.
• Support the recruitment and on-boarding for senior/critical roles.
• Collaborate with all Centres of Excellence (COEs) to deliver HR initiatives and processes.
• Liaise with external agencies like Executive Search Firms, legal and/or tax/audit consultants for varied recruitment or staff matters.
• Support the delivery of key HR processes including but not limited to compensation review, performance management, succession planning, talent management, job evaluations, engagement survey, tracking confirmation and arranging/conducting exit interviews.
• Support the implementation of organizational change initiatives including but not limited to restructures, HR system upgrades and MUFG cultural initiatives.
• Support the business on employee related matters, in the areas of performance, conduct, grievance and disciplinary.
• Support in developing and updating policies to ensure alignment with relevant regulations.
• Support internship hiring or related graduate trainee program, as required.
• Provide recommendations for continuous improvement and support implementation.
• Provide consultation and guidance on relevant HR policies to employees and stakeholders
• Partner with COEs in supporting international assignments of identified internal assignees/talents as well as assisting in on/off-boarding of international assignees
• Prepare, maintain, analyse and evaluate reports including but not limited to headcount, talent movements, attrition rates, when required.
• Support internal and external audits within the department by preparing documentation as required.
• Track contract renewals, confirmation and conduct/arrange exit interviews.
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.
• Participate actively in HR projects on process efficiency and work effectiveness.
• Work collaboratively with regional counterparts
  

Job Requirements:

• Degree holder
• Minimum 1 year of HR Generalist experience
• Candidates with no experience but with prior 1 to 2 HR internship experience is preferred.
• Knowledge of HR processes and local employment laws
• Proficient in Microsoft Office applications including good working knowledge of Excel (i.e. Pivot Table, V-lookup and basic formulas in excel), PowerPoint etc.
• Good knowledge in Workday (HR system) will be advantageous.
• Basic understanding of all HR disciplines including but not limited to Recruitment, Employment Relations, HR Generalist, Rewards, Organisational Development and Talent Management.
• Good interpersonal skills to build and collaborate with internal and external stakeholders.
• Strong communication skills with ability to communicate with employees across all levels.
• Team-player and demonstrate accountability and ownership.
• Embrace changes and challenges and uphold confidentiality as HR Professional.
• Fast-paced, resourceful, detail-oriented and ability to multi-task

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10067707

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

The Opportunity

• Adecco is partnering with a leading bank to look for Trade Analyst with experience in Murex
• 12 months contract
• Office location: CBD
• Start within 1 month notice

The Talent

• Proficiency with Microsoft office
• Experience using Murex
• Programming in python and / or vba is desirable
• Some basic Finance product knowledge – will be working mainly with Equity Swaps although this can be taught
• Can pick up info quickly, self starter, can work efficiently and diligently
• Aware that it’s a fast-paced environment and uses initiative and common sense

The Job

• Assist with trade bookings in Murex, amendments, restructuring. [ daily tasks ]
• Assist with PL reports, risk reports, fund onboarding
• Assist with DigiPlatform and system automation testing, integration and operations.
• Work on ad hoc desk automation tasks
• Work with Operations, Structuring desks, Finance

Next Step

• Please email your resume to [email protected] with the header 'Apply Trade Ops'
• We regret to inform you that only shortlisted applicants will be contacted, thank you for your interest

Reporting to the Regional FPSO Manager, we are looking for an FPSO Analyst to drive business transformations by developing and improving core business processes/structures and facilitating the implementation of new systems/processes/requirements with minimal business impact.  Your objectives will be to ensure that the systems meet business requirements, controls, and compliance; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner. You will work as part of the Regional FPSO Team, interacting closely with the regional functional teams, regional management and the Global FPSO team.

Main Responsibilities:

Act as a Regional Finance Coordinator on system/project roll outs:

• Be a central point of contact to coordinate, engage key Finance members, organize meetings, and facilitate discussions
• Participate in finance system/project implementations end-to-end and work closely and efficiently with cross-functional Global/Regional teams to ensure timely completion of projects
• Articulate business requirements, evaluate business process, and provide support on documentation
• Co-lead change management, highlight blocking issues and ensure prompt resolution
• Monitor projects and co-present project status and metrics to regional management and stakeholders
• Pro-actively communicate any system implementation changes (before and after) to Finance users to mitigate any downstream impact to business operations

Support country deployments of front and back-office applications:

• Translate local requirements, identify gaps, align, and integrate into global applications end-to-end following core/group global standard model
• Validate approach on system testing, and develop jointly with team members on detailed test plan

Act as a Subject Matter Expert in Systems & Finance Processes

• Be a functional expert in business systems/processes and have a good understanding on interconnected systems workflow
• Collaborate with business and discover new opportunities for Power BI, RPA or related automations development.
• Actively participate with operational teams to define system/operational requirements for new business requirements/initiatives/acquisitions
• Facilitate the review of front and back-office business systems/processes tickets
• Optimize, improve, and streamline business process, ensure proper control, and process compliance

User support & training

• Engage with key users and arrange training for them
• Bring any useful updates/training feedback for functional evaluation

Post implementation monitoring / Performance monitoring

• Monitor projects KPIs and track deliverables are met

Experiences:

• At least 3-5 years of strong operational experience in project management and finance processes/systems implementations
• Working knowledge of Financial Markets, in particular Commodity is preferred

Other skills (Computer Skills, etc):

• Project Management skills and good knowledge of key finance processes and best practices
• Experience with UAT (User Acceptance Testing), systems like SAP, Microsoft Dynamics AX, trading systems, payment system (FIS TRAX) and Cash Management system (Quantum) would be a plus
• Good Microsoft Office skills
• Strong verbal and written communication skills to interact with different levels of stakeholders
• Proactive and driven to support Finance users
• Independent and display positive attitude towards problem solving
• Ability to multi-task and handle ambiguity in a high-pressure atmosphere.  Flexibility on working time/travel during project implementation

Languages:

• English (Fluent)

Academics:

•  Degree in Business/Accounting/Economics or any related field of study

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

This is a permanent opportunity to join one of the largest long-term projects for a government sector company by the end of this year. The job title is System Analyst, but the role will function more as a Business Analyst, bridging the requirements from users to the development team. The position also requires 24/7 support during the Go-Live phase of the project. You will serve as the point of contact (POC) for the system used in the project. Upon successful onboarding, you will undergo free training and certification on the system’s modules.

Responsibilities:

• Assist in the implementation and optimisation of system.
• Gather and analyse user requirements to enhance system functionality.
• Collaborate with stakeholders to understand their needs and challenges.
• Conduct testing and validation of new features and updates in the system.
• Develop user documentation and training materials for staff.
• Provide support and troubleshooting for system-related issues.
• Monitor system performance and suggest improvements.

Requirements:

• Degree in Computer Science, Computer Engineering or IT equivalent.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Willingness to do 24/7 support during the Go-Live phase of the project

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Responsibilities:

• Perform thorough research, analysis, and tracking of legislation, policies, and regulations that have a significant impact on renewable energy and environmental markets globally. This involves staying abreast of regulatory developments, evaluating their implications, and providing insightful assessments
• Conduct continuous monitoring and forecasting of sales trends within the environmental commodities sector to stay ahead of market dynamics, enabling strategic decision-making and ensuring alignment with the evolving landscape of environmental commodities
• Oversee the end-to-end management of environmental commodities contracts, from closure to order fulfilment
• Collaborate closely with internal and external stakeholders to streamline the execution of contracts, ensuring seamless deliveries
• Develop insightful analytical deliverables for both internal and external distribution, to support informed decision-making
• Facilitate the creation of client-centric presentations, offering comprehensive insights into diverse environmental commodities markets.
• Support ad-hoc operation tasks

Requirements:

• Bachelor’s degree in Business, Economics or Engineering preferred
• Experience of 1-3 years research and data analysis
• Fresh graduates are welcome to apply
• Specific experience in energy and/or environmental markets is a plus
• Excellent communication, interpersonal skills, strong analytical perspective, attention to detail and accuracy
• Strong Microsoft Excel, PowerPoint and Power BI skills required

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment
• Hybrid working hours

Responsibilities:

• Prepare, assist, and maintain banking-related documentation for bank accounts, corporate credit card applications, internet banking set up, issuance of bank guarantees, and any new banking services implemented including administrator role.
• Maintain and update bank accounts master list, user access listing, trade finance transactions, and FX deals in our internal system.
• Perform supporting duties of system administrator for our banking platforms, finance portals, and Oracle cash management system which includes user acceptance testing and troubleshooting.
• Assist with monitoring and reporting of group cash positions, working closely with local Finance teams in each country to ensure cash positions are met.
• Co-ordinate weekly and monthly cash and assist in month-end closing activities.
• Check and arrange for authorization while always ensuring that internal controls are diligently enforced.
• Assist in year-end audit confirmations for Treasury-related activities to auditors and audit schedule.
• Participate in new Treasury integration projects.
• Perform ad-hoc administrative duties such as arranging for couriers and sending documents for signatories of authorizers and directors across the Group and other assignments where necessary.
• Working capital management by preparation of group inventory aging, AR aging, AP aging reports
• Group credit review of customer and supplier

Requirements:

• Bachelor's Degree in Finance discipline
• At least 3-5 years of relevant experience in a Treasury role
• Good understanding of banking processes and proficiency with banking platforms.
• Has experience with banking processes, can liaise with banks and coordinate with different departments.
• Comfortable working with large data sets with good presentation and excel skills.
• A team player with a willing-to-learn attitude and meticulous in their work who is flexible with a good ability to multi-task effectively and ensure timely delivery.

On behalf of our client we are looking for a Business Analyst to work on one on one basis on various tasks.

Job Role:

The Business Analyst will be meeting with stakeholders to gather requirements,​

analyzing needs and translating them into clear, feasible solutions and documenting requirements and refining user stories prior to backlog grooming and development

Another key is that BA provides valuable insight to ensure the critical features are defined correctly and that unnecessary features are omitted to save time and money.​

Key Responsibilities ( but not limited to):

• Identify and communicate with key stakeholders
• Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
• Liaise between various business departments and groups
• Assess options for process improvement, including business process modeling
• Maintain documentation regarding various projects, processes and operations
• Training Users

Skillsets:​

1. ​Effective communicator and has the ability to influence key stakeholders to support proposed strategies and improvements.
2. Critical and Analytical Thinker​
3. Strong requirements management​
4. Proficiency in Data Analysis tools and techniques.​
5. Good Communication and Interpersonal Skills
6. Familiarity with container leasing business, sales quotation applications, procurement/claims applications is an advantage
7. Ability to coach and guide lesser experienced Business Analyst.
8. Experience working in agile development environment .

Kindly be informed that only shortlisted candidates will be contacted.

Gomes Divya.

Direct line: 66318505 (Ext.405)

EA License No: 19C9769

Email: [email protected]

Personnel Registration Number: R22108982

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Descriptions

• Collaborate with business stakeholders and functional teams to gather and document business requirements for SAP ERP system enhancements and customizations
• Translate business requirements into functional and technical specifications and work with developer to develop efficient ABAP programs, reports, and interfaces that support business processes
• Perform configuration settings and maintenance on the FICO modules
• Develop and maintain functional and technical documentation, including program specifications, test plans, and user guides
• Identify opportunities to optimize existing SAP processes, recommending and implementing improvements that enhance operational efficiency and effectiveness
• Participate in system upgrades, patches, and new module implementations by providing technical expertise and analysis
• Troubleshoot and resolve SAP-related issues, providing timely support to end-users
• Stay up-to-date with the latest SAP technologies, trends, and best practices to propose innovative solutions
• Any other jobs or duties assigned by the Manager, IT

Job Requirements

• Degree/Diploma in Information Systems, Computer Science or related disciplines
• Strong understanding of SAP modules and processes, with the ability to analyze and interpret complex business requirements.
• Minimum 3 years working experience in supporting SAP FICO modules.
• Research and analytical skills with excellent verbal and written communications skills and ability to articulate and convey information concisely.
• Strong problem-solving and troubleshooting abilities.
• Ability to adapt to evolving SAP and IT technologies.
• SAP certifications and experience with SAP S/4HANA are a plus.
• Proficiency in other tech tools like RPA will be a bonus.

Our client is a financial institution specializing in accepting fixed and savings deposits and providing loans and credit facilities to individuals and Small and Medium Enterprises (SMEs).

• Evaluate and improve current IT systems, policies, and procedures to strengthen security and enhance operational efficiency.
• Support the incident reporting and tracking system by evaluating, monitoring, and documenting corrective actions and areas for improvement.
• Evaluate and monitor the effectiveness of information security workflows and controls.
• Assist with penetration testing efforts.

Requirements:

• Degree and above
• At least 2 years of experience in managing IT security for the financial sector.
• Proficient in Microsoft Applications, Active Directory, virtual machines, OS and Networking Systems
• Good understanding of information security and cybersecurity risks and controls, processes, workflows, methodologies, and trends.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Well-established Technology and Telco Service Provider seek dynamic and driven individual to join the team as Chief Financial Controller (based overseas)!

Job Description

As the Financial Controller, you will the pioneer of Finance function, set up structure and lead system implementation.

• Responsible for the monthly and quarterly close processes with a focus on driving improvements (i.e. quality and efficiency of output) to enable optimal business decisions
• Prepare and publish timely monthly financial statements
• Responsible for providing both operational and financial support to the company
• Responsible for external auditor and banking relationships
• Responsible for the preparation and maintenance of regular financial planning reports and KPIs; monthly profit and loss forecast/actual (vs. budget) and other analysis needed to effectively run the business and achieve stated financial goals.
• Coordinate fulfilment of ad hoc requests from Corporate, Board of Directors, and other key stakeholders.
• Develop, implement and manage the company’s accounting policies
• Establish, monitor and maintain controls that verify the integrity of all systems, processes and data, and enhance the company's value.
• Support the CEO and COO to evaluate, conduct scenario and sensitivity analysis with the intent to support data centre sales activities
• Support cross-border group investment holdings transformation, optimized inter-company transactions, lead strategic M&A and valuations.
• Manage all accounting operations including Billing, A/R, A/P, GL, Cost Accounting, Inventory Accounting and Revenue Recognition
• Provide financial leadership across the business in order to meet business plan targets
• Accountable for the financial objectives and policies of the company
• Work closely with the CEO and COO to prepare and manage annual budgets

Requirements

• Degree in Finance, Accounting, Business Administration with at least 10 years of relevant experience
• Proficient with system implementation will be advantageous
• Prior experience in M&A and fundraising
• Commercial acumen and gravitas to business partner with senior leadership team
• Self-starter, autonomous navigation in start-up / unstructured environment

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Your new company

Join a forward-thinking tech powerhouse based in Singapore. This company has been driving innovation across various digital domains since 2009, with a mission to uplift the lives of individuals and small enterprises through cutting-edge technology.

Your new role

You are integral to the business, supporting management reporting and month-end activities related to the group or entity assigned. Your role could involve several of the following:
- Performing analysis on financial performance
- Supporting FP&A
- Stakeholder liaison both locally and regionally
- Spearheading and implementing essential projects and new advancements.

What you'll need to succeed

Minimally, with a Bachelor's Degree in Accountancy and Finance, or related fields, 2 years of relevant working experience.
Posses great communication skills and team player attitude. Big 4 accounting experience would be highly advantageous.

What you'll get in return

The opportunity to work alongside other bright minds in moving the business forward and be part of the rapid expansion. Great working environment and flexible working arrangements.

What you need to do now

If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA Licence number: 07C3924 | Company Registration number: 200609504D

Key Responsibilities:

• Optimise the use of SAP S4 HANA, Fiori functionalities for business processes with the objective of deriving meaningful and productive use of the system
• Work in co-ordination with other SAP module teams and other platforms for the effective integrated use of the system to facilitate business process automation
• Identifying and mapping end users business requirement with SAP S4 HANA & Fiori functionalities.
• Perform FICO, TMS, VIM Configuration for Business solution or new company setup.
• To develop functional specification based on Business requirement and be able to conduct complete testing before releasing to Business Team.
• Provide support & resolution for operational queries and reported issues
• To develop and provide User training programs
• Participate in new IT projects implementation
• Ensure operations are in compliance with Group IT policies, standards and practices established

Requirements:

• Diploma/Degree in Computer Science, Information Technology or IT relevant discipline
• Minimum 6 years’ experience in the SAP FICO module
• Good Knowledge of FICO Business process
• SAP Partner Academy certified preferred
• Good team player
• Good interpersonal and communication skills

Job Summary

Reporting to the SAP Basis & PLM Technical Manager (under Infrastructure, Security, and Operations), the Senior IT Analyst is responsible for the operations of the SAP Basis services to deliver SAP projects, support the existing productive SAP applications, manage interfaces and 3rd party integrations and configurations, as well as take care of the tickets and issues from users to support their queries. You will be expected to work with the team in the functional and technical areas for the integration, testing, and deployment of SAP modules. The role will also be responsible for providing support and managing PLM applications integrated with SAP.

Duties and responsibilities

• Deputy to the SAP Basis & PLM Technical manager in managing the entire SAP technical landscape of SAP systems and Satellite systems (S/4HANA & BW/4HANA, ECC, SAP PLM – ECTR, 3D VEG, Cideon, SAP content server, TREX, GTS, CRM, Fiori, Solution Manager, SAPBTP integrations, SAP Ariba, FSM/JAM, SF, Anaplan and Blackline and 3rd party integrations)
• Oversee projects such as SAP system upgrades, installations, migrations, and other projects as needed, ensuring timely completion and adherence to project
• Lead technical resource, who works closely with IT, key business users and leaders to ensure delivery of robust solution throughout the organization.
• Lead and coordinate operational tasks, escalations, and process improvements- Identify opportunities for process improvement and efficiency gains in SAP Basis administration tasks
• Manage periodic maintenance activities such as patching (OS, Database, Kernel, Support Packages and Frontend), Client and System refreshes
• Lead Major Incidents (P1/P2), solving complex problems till resolution
• Ensure SAP landscape systems are in compliance with security policies and guidelines
• Co-ordinate with SAP and other vendors to procure software licenses, support services and technical assistance and engage with vendor support for issue resolution
• Research and implement best practice solutions for new Basis capabilities, integration with Engineering applications, and SaaS applications
• Provide leadership for resolving Basis issues, optimizing services, ensuring the availability, performance, and application security of SAP landscape systems
• Planning of resources based on the project requirements and perform technical project planning, sizing assessments, and capacity planning with various IT teams (Infrastructure, SAP Functional, Business, Third-party vendor, and services provider) to address various system issues and achieve common goals
• This role is also responsible for:

1. Architecture, design, implementation and optimization of SAP landscapes and dependent technologies
2. Understanding and reviewing technical requirements and reviewing business solution documents for technical area
3. Managing SAP business continuity planning, Disaster recovery
4. Creating and maintaining documentation to establish best practices and standardization and support

Basic Qualifications

• Bachelor’s Degree in a relevant discipline or equivalent
• Minimum of 10 years of experience in SAP Basis Support
• Solid and proven experience in

1. SAP system installation, administration, upgrades, and production support
2. SAP systems performance tuning, and SAP architecture of applications running on Windows/Linux OS, HANA/Oracle/Max DB/SQL/Sybase (in cloud environment and on-premises)
3. OS/DB Migration, System Refresh, Client Copies,Upgrades (Kernel, Support packages and Database), SAP archiving, SAP background jobs handling, SAP Label and network printers setup & administration
4. Configuring SAP NetWeaver identity management SAP Single-sign-on (SSO) for SAPGUI / SAP NWBC and Web application servers and Configure SNC, SAML, and X.509 certificates
5. Cluster resource management for SAP (SuSE Cluster)
6. Backup and restore management, disaster recovery, and ensuring high availability of systems, Server-side scripting (batch, PowerShell, bash)
7. Setup and configuration of technical monitoring, Charm, EWA, BPCA/SEA for Solution Manager 7.2
8. Evaluating and recommending hardware, software, tools, and utilities within the SAP environment. Understanding the customer’s current and future requirements and developing relevant solutions. Ensuring agreed solutions are implemented correctly and on time
9. Incident management, problem management and change management

• SAP Basis Certification (System Administration, HANA, OS/DB migration) will be an added advantage.
• Strong problem-solving skills, with the ability to proactively identify and address issues that may arise
• Experience in managing both onsite and off-site Basis & PLM Technical teams, as well as communicating and coordinating with vendors
• Excellent leadership skills with the ability to prioritize tasks, verbal and written communication skills with the ability to clearly articulate complex technical concepts to both technical and stakeholders
• Good team player with positive attitude and encouraging manner

We are seeking an Associate to be part of the Asia Pacific Regulatory Reporting team that partners with the Asia Pacific Senior Financial Officer, Legal Entity Controller and Corporate Technology teams to contribute to automate the Asia Pacific local regulatory reporting systems and BASEL last mile reporting.

As a Business Analyst within the Asia Pacific Regulatory Reporting team, you will be responsible for taking part in different initiatives to automate regulatory changes triggered by Asia Pacific regulators for local regulatory or BASEL reporting. The demands include business expansion, general ledger optimization, technology modernization and global alignment in data sourcing and consumption.

Job responsibilities

• Partner closely with Finance users, Corporate Technology and external vendor consultants to deliver strategic regulatory reporting solutions which suit the defined operating model for Finance users

• Provide Project Management Office support to these programs. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings

• Provide subject matter expert support in preparing business requirements and functional specifications for regulatory automation projects. Perform Product Validation/Proof of Concept, in partnership with Finance users, Corporate Technology and external vendors

• Be a product owner, work closely with Corporate Technology-scrum master and teams, participate in design/build discussions

• Develop testing approach, scope and plan. Execute system tests by leveraging on an automated tool to prepare test cases, build expected results and run end to end tests

• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

• Manage ongoing tactical and strategic finance platform enhancements and automation

Required qualifications, capabilities and skills

• Bachelor's Degree in Accountancy, Finance, Information Systems or a related discipline

• Minimum of 3 years of experience with 1 year in the banking industry

• Minimum of 1 year of experience in Finance/Product Controller/Business Analyst/Product Owner with regulatory reporting solution implementation

• Strong in data analysis with the ability to gather and validate facts, define gaps, perform impact analyses, draft business requirements, translate and streamline complex business requirements into functional specifications for technology builds

• Strong qualitative and quantitative analytical and problem-solving skills with strong interest to analyze large volume of data sets and present conclusions concisely

• Highly-motivated self-starter who thrives in a fast-paced, deadline-driven environment, demonstrates excellent time management and planning skills, and possesses the ability to handle multiple assignments at the same time

• Positive attitude and easy to work with while delivering on high priority and time sensitive initiatives. Highly inquisitive, solution-focused, enthusiastic, diligent, and capable of challenging status-quo

• Strong verbal and written communication skills with the ability to articulate complex issues clearly

Preferred qualifications, capabilities and skills

• Knowledge and experience of industry leading regulatory reporting vendor application e.g., Adenza (Axiom), WKFS, Reveleus and ledger and system upgrade/implementation

• Ability to use Confluence/Jira/Tableau/Alteryx/UiPath/Excel macro or any digital accelerator tools to support project deliverables

• Proficiency in Microsoft Excel

• Ability to read Chinese and converse in Mandarin to read documents in Chinese and partner with teams and liaise with stakeholders from China

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=a003d84752ab50c24f4c0a98e14f203c

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Applications Support Sr Analyst- Hybrid (Internal Job Title: Applications Support Sr Analyst - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

In this role, you’re expected to:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Additional Job Description:

The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.

• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains, and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Follow up on SLA , SLO and SLI in resolving the issue
• Evaluate continuous monitoring and alerts setup in all application release.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues and work with stakeholder to mitigate the risk.
• Periodically work on Capacity review with SME to ensure on system stability with frequent changes deployed.
• Partners with appropriate development and prioritize bug fixes and support tooling requirements.
• Plan and work with Dev team on application Pre release and Post release support
• Work with SME and Dev team to resolved the Identifies risks, vulnerabilities and security issues within the SLA.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Require 24/7 support and working in the shift basis and also require weekend support to support production release.

Required Skill sets:

• 5-8 years’ experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience in programming languages (.Net , SQL Servers and Reporting tools like Tableau, MSTR) and willingness/ability to learn new stack
• Experience in Agile delivery Experiences in change manage tools (Jenkins, Bit Bucket , RLM, , JIRA) Experiences in Service Now – Incident management, Reporting, Problem Management, Configuration management
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Quality Control is part of the Assets & Wealth Management Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of JPMorganChase.

As an Analyst within the KYC Quality Control team, you will be responsible for ensuring that all client KYC records adhere to regulatory standards. Your role will involve ensuring the high quality and timely completion of all client-level due diligence requirements at the beginning and renewal of client relationships. You will also be tasked with making independent recommendations regarding AML risk and escalations, serving as the first line of defense.

Job responsibilities:

• Review, analyze client KYC information and ascertain whether on-boarding or periodic review of the client will post additional AML and reputation risk.

• Analyze challenging account opening situations and ascertain whether there will be potential issues.

• Validate source of wealth corroboration according to firm guidelines.

• Review of client documentations in accordance with regulatory requirements.

• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.

• Represent the team and participate in KYC/AML related discussions, committees, and forums.

• Conduct periodic training & awareness sessions to new hires and various refreshers to staff.

• Share information, knowledge and expertise with peers and team members.

Required qualifications, capabilities, and skills:

• Bachelor’s Degree

• At least 2 years of experience in AML/KYC, Customer Due Diligence, risk management, audit or compliance, with focus on KYC/AML.

• Broad knowledge of rules and regulations for various Asia jurisdictions (particularly in Hong Kong and Singapore), with focus on KYC/AML.

• Ability to work in a fast paced environment where multitasking is the norm and ability to handle escalations and drive to resolutions.

• Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.

• Ability to handle escalations and drive to resolutions.

• Excellent communication skills.

Preferred qualifications, capabilities, and skills

• Knowledge of Private Banking/Wealth Management business.

• Proficiency in written and verbal Mandarin as you will be expected to review documents in Chinese to support China clients.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=6027dbc8ddc59cc791a805153dc5390c

Location: Raffles Place

Duration: 12 Months Contract

Working Hours: 9am to 6.30pm (Mon - Thurs) and 9am to 5.30pm (Fri)

• Apply freeze of bank accounts in accordance with operational requirements.
• Coordinate with Anti-Scam Centre to assist in tracking and recovering funds lost by customers.
• Ensure that instructions to act on accounts and provision of banking information are supported with police orders.
• Ensure proper daily takeover and handover in accordance with 24 hours operational arrangement.
• Enhance market intelligence network by maintaining a working relationship with all industry members to keep abreast of fraud management developments, threats and trends.
• Other ad hoc duties assigned

Requirement

• Minimum Diploma/ Degree in any field

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Reporting to the Regional FPSO Manager, we are looking for an FPSO Analyst to drive business transformations by developing and improving core business processes/structures and facilitating the implementation of new systems/processes/requirements with minimal business impact. Your objectives will be to ensure that the systems meet business requirements, controls, and compliance; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner. You will work as part of the Regional FPSO Team, interacting closely with the regional functional teams, regional management and the Global FPSO team.

Main Responsibilities:

1) Act as a Regional Finance Coordinator on system/project roll outs:

• Be a central point of contact to coordinate, engage key Finance members, organize meetings, and facilitate discussions
• Participate in finance system/project implementations end-to-end and work closely and efficiently with cross-functional Global/Regional teams to ensure timely completion of projects
• Articulate business requirements, evaluate business process, and provide support on documentation
• Co-lead change management, highlight blocking issues and ensure prompt resolution
• Monitor projects and co-present project status and metrics to regional management and stakeholders
• Pro-actively communicate any system implementation changes (before and after) to Finance users to mitigate any downstream impact to business operations

2) Support country deployments of front and back-office applications:

• Translate local requirements, identify gaps, align, and integrate into global applications end-to-end following core/group global standard model
• Validate approach on system testing, and develop jointly with team members on detailed test plan

3) Act as a Subject Matter Expert in Systems & Finance Processes

• Be a functional expert in business systems/processes and have a good understanding on interconnected systems workflow
• Collaborate with business and discover new opportunities for Power BI, RPA or related automations development.
• Actively participate with operational teams to define system/operational requirements for new business requirements/initiatives/acquisitions
• Facilitate the review of front and back-office business systems/processes tickets
• Optimize, improve, and streamline business process, ensure proper control, and process compliance

4) User support & training

• Engage with key users and arrange training for them
• Bring any useful updates/training feedback for functional evaluation

5) Post implementation monitoring / Performance monitoring

• Monitor projects KPIs and track deliverables are met

Experiences:

• At least 3-5 years of strong operational experience in project management and finance processes/systems implementations
• Working knowledge of Financial Markets, in particular Commodity is preferred

Other skills (Computer Skills, etc):

• Project Management skills and good knowledge of key finance processes and best practices
• Experience with UAT (User Acceptance Testing), systems like SAP, Microsoft Dynamics AX, trading systems, payment system (FIS TRAX) and Cash Management system (Quantum) would be a plus
• Good Microsoft Office skills
• Strong verbal and written communication skills to interact with different levels of stakeholders
• Proactive and driven to support Finance users
• Independent and display positive attitude towards problem solving
• Ability to multi-task and handle ambiguity in a high-pressure atmosphere. Flexibility on working time/travel during project implementation

Academics:

• Degree in Business/Accounting/Economics or any related field of study

Location: Paya Lebar

Duration: 6 Months Contract

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirement:

• Degree holder with Finance related qualification with minimum 2 to 5 years of relevant work experience

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

- Manages user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

- Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

- Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date

- Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

- Incident communication

- Problem follow-up

- Transversal coordination of key initiatives.

- Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307