-Ensure achievement of high safety and quality standards for site construction activities.

-Liaise with clients, consultant and relevant authorities on their engineering request.

-Propose quotation for lift modernization, lift upgrading and repairing/replacing to the client and consultant.

-Monitoring part repair and replacement to ensure that repair work is fully completed without defects.

General Scope of Work

The incumbent will report to T&C manager and part of construction team. He will provide technical support for testing and commissioning team of Otis lifts, escalators and dumbwaiters for all projects. He will be required to provide technical training for testers to raise their technical competencies.

Job Responsibilities:

1. Safety – Ensure WWJSSS implementation on site, and product safety are being checked and adhered to.

2. Quality – Implements and maintains all ISO 9000 procedures.

3. Technical -

a. Provide technical support for testers when needed

b. Responsible to perform independently and to delegate tasks effectively as necessary to make sound decisions

c. Responsible for ensuring that systems and software are functioning properly and meeting quality standards, including the knowledge and relevant skills for troubleshooting

d. Possess relevant knowledge in programming and software integration and updating. Ensuring the functions of EMS, BMS, and DCS for commissioning

e. Liaise with regional field engineer and factory engineer

f. Trouble shoot technical issues at site

g. Research technical document for the purpose of testing works

h. Audit testers quality work

i. Identify and communicate best demonstrated practice for tester works

j. Identify technical gaps and propose training program and materials for testers

k. Conduct technical training for testers

l. Support the team to reduce the call back during the Quality Observation Period

Job Requirements:

1. Diploma or Degree in an Engineering discipline.

2. Minimum 5 years’ similar experiences as field engineer, testing engineer, or equivalent in the lift industry.

3. Have strong technical knowledge of testing works & troubleshooting of lifts and escalators.

4. Proficient in Microsoft Office such as Words, PowerPoint and Excel for technical report.

5. Strong passion to train and raise the technical competencies of the testers.

Job Description

• Support field service engineers on technical challenges.
• Perform feasibility study on new samples provided by customers. This includes getting a good understanding of customer expectations, discussing with design engineering teams to work out an optimal solution, and preparing reports.
• Represent the applications team in selected new product development programs. Join design reviews, formulate useability ideas, prepare and conduct internal alpha test plans, as well as presentation to senior management.
• Perform acceptance testing of newly developed customer features.
• Support beta installations at customers when required.
• Prepare technical training material and conduct training.
• Review customer specifications as part of pre-sales activities.

Minimum Qualifications

• Minimum Bachelor’s Degree in Engineering with 7+ years' of related working experience.
• Experience as a technical specialist or application engineer in high technological products is an advantage.
• Product training experience is a plus.
• Dynamic and likes to interact with people, with good communication skills.
• Excellent organizational, analytical, project management and self-leadership skills
• A keen technical mind, an eye for detail, a positive drive and committing to results.
• Strong analytical and problem-solving skills as well as the ability to absorb and transfer knowledge to others.
• Willing to travel.

1. Plan, design, co-ordinate with other consultants and construction management of Electrical services for all types of building projects.
2. Provide supports in project management and contract administration for building engineering contracts.
3. Preparation of tender documents and technical specification and evaluation of tenders and preparation of tender reports.

The candidate will lead and manage the development team forthe successful implementation of healthcare IT solution or software product development.

Role and Responsibilities:

· Support project manager or product owner on project or product planning

· Translate business requirements into technical architectures & detail solution

· Assess and validate solution and infrastructure feasibility in hybrid cloud environment and compliance to IT policy

· Design application architecture including the integration with external systems

· Develop the detail design of the core application components

· Ensure the application has robust design and security protection

· Hands-on coding and coach internal development team on design and coding

· Work with relevant DevOps engineer for Release management and deployment of application releases

Requirements:

· Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science, Information Technology.

· 10+ years of relevant work experience in software product development and life cycle.

· Strongexperience in API design and implementation

· Experience inapplication architecture design and database design

· Hands-on development experience for Frontend & Backend application (C# .Net core & ReactJS)

· Experience in AWS or Azure

· Experience in Azure DevOps or equivalent CI/CD

· Experience in Microservices design and development will be advantageous

· Knowledge and experience in application design patterns

· Proactive and meticulous

· Value driven and versatile

· Approach design and development of solution with the mind set of software product development

· Experience with agile development methodologies

• Tertiary qualification in Electrical and Electronics Engineering.
• Minimum 2 years experience working on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems.
• Analysis of project requirements and propose the solutions accordingly.
• Development of system technical specifications.
• Development of system architectures and integration with 3rd parties systems.
• Technical interface with customers and other contractors.
• Realization of testing and commissioning works onsite.
• Network troubleshooting for wired and wireless systems both.
• Technical support to systems once into operation after commissioning.
• Onsite testing and commissioning.
• Team player with excellent communication with interpersonal skills.

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

· Provide pre- and post-sales technical support to customers

· Technical support of field service engineers and customers when required

· Evaluating and establishing vision system performance specifications

· Manage customer specific projects & documents

Requirements:

· Degree / Diploma in engineering discipline with minimum 1 year experience

· Knowledge in field servicing and semiconductor industry

· Ability to troubleshoot electronics hardware system is an added advantage

· Prefer to have knowledge in Die Sorter or Wafer Sorter.

· Good Knowledge of PC hardware, OS and networking.

· Proficient in English, both written and verbal communication

· Proficient in Microsoft application

· Good analytical skill

Job Responsibilities：

• Provide health & Wellness checks to the Infosec hardware and software platforms
• Troubleshoot outages and open support tickets with respective vendors to resolve issues
• Perform maintenance and upgrade tasks including patching of systems
• Assist with hardware installations and upgrades
• Perform capacity management tasks to ensure systems are able to handle the traffic load
• and provide growth forcasts
• Assist with user management across all platforms
• Work with internal infrastructure teams to coordinate installations and cabling of new
• machines
• Perform basic policy work on different platforms to meet detection needs
• Assist with proof of concept projects
• Schedule and perform changes and downtime as needed to ensure continued operations
• Assist with global product rollout and deployment

Requirement：

• 5-6 years of It experience with a min of 3 managing Linux/Unix systems
• Strong understanding of Linux OS administration and operating system fundamentals for
• but not limited to RedHat, Fedora, Ubuntu & CentOS
• Prior experience in Global Financial Institution
• Must be familiar is managing and updating system OS & security patches and firmware
• for systems running Unix operating systems
• Strong understanding and hands knowledge on Shell/Bash scripting to automate and
• simplify repetitive tasks
• Must be familiar with networking fundamentals and operating system level networking
• configurations on a Unix/Linux
• Prior experience in managing devices supporting InfoSec & running embedded Linux will
• be a plus
• Must be able to communicate effectively with global stakeholders in an enterprise
• environment
• Must have strong English skills

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

RESPONSIBILITIES (E.g. Job Scope) :

. Ensure all M&E works are perform on time, within budget and in compliance with all necessary standards, code of practice and safety regulations.

· Responsible for the supervision and coordination of M&E works at project site, including management of all M&E works and E&M subcon;

· Read and interpret M&E Drawings.

· Attend weekly site meeting with client, sub-con and/or consultant if required.

. Provide support on design coordination with client, client consultant, etc.

· Monitor progress, quality of workmanship and compliance with requirements.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

· Tertiary Education in electrical/mechanical engineering fields

. Min 8 years engineering experience and at least 5 years experience in supervision of E&M construction/infrastructure works;

. must have past experience working on design and build Singapore MRT projects and dealing with the various system wide E&M contractors and the Contractors' own E&M subcontractors.

. successful candidate will report to Coordination Manager

. this appointment is subject to client's approval.

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques or computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Additional requirements

Candidates should have either (1a) or (1b):

(1a) At least a Bachelor’s degree in any of these faculties:

 Computer Science

 Information Technology

 Programming & Systems Analysis

 Science (Computer Studies)

(1b) Minimum total 3 years’ work experience in at least one of these job titles:

 Applications developer

 Blockchain architect

 Blockchain developer

 Blockchain engineer

 Computer software engineer

 Cryptography architect

 Cryptography developer

 Cryptography engineer

 Platform engineer

 Platform engineering manager

 Programmers and software development professional

 Software developer

 Software engineer

SUMMARY OF ROLE

As an Environment, Health, Safety Engineer, you will be the leading the operations for EHS for our Singapore sites for safety matters, EHS trainings and reviewing any procedures. You will also be the advisor for EHS related legislation and requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To maintain and implement environmental, health and safety (EHS) management framework and programs for Singapore sites.
• Educate and train employees on EHS requirements and regulations to promote zero accident culture.
• Advice site management on EHS related legislation and requirements.
• Network with global EHS team for training, new technology applications, and leverage best practices.
• Lead overall Plant Operation Safety matters, EHS training, reviewing Safe Work Procedures and Incident Investigation.
• Responsible for providing technical safety advice to the relevant stakeholders. Mentor stakeholders on EHS Management System.
• Conduct daily walk about (safety inspections) and rectify any safety hazard that is found within the premises promptly.
• Work with other team members of updating the required licenses, approvals and certifications which are necessary for the facilities’ operations and
• Any other ad-hoc duties as assigned.

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Minimum requirements

• Candidate must possess Diploma or Degree in EHS or any Engineering discipline.
• WSQ Specialist Diploma in Workplace Safety and Health (SDWSH) – Level C
• Candidate must have minimum 2 years of EHS related working experience in Manufacturing and/or Semiconductor industries.
• Candidate will need to be Registered Workplace Safety and Health Officer with Ministry of Manpower
• Candidate must effectively partner and delivers results in a matrix environment; works collaboratively with different (external) engineering and supply chain organizations.
• Candidate will need to have knowledge of local regulation and EHS requirements.

The role involves working within a multidisciplinary team to carry out Research & Development in Image Processing / Computer Vision Algorithm for automated optical inspection systems

Duties and Responsibilities:

• Design and develop software for automated Computer Vision Equipment

• Software development for GUI, big data management, multi-threaded programming

• Design & Develop Image Processing / Computer Vision Algorithm Development

• Involve in Software Development Life Cycle

Requirements:

• PHD / Masters / Degree in engineering discipline.

• Knowledge in programming skills in Visual Studio Development Environment

• Proficient in C++ is required

• Strong Knowledge in vision inspection / computer vision / image processing skill is required

• Knowledge in programming languages such as C# is an added advantage

• Knowledge in Deep Learning(AI) for Defect Classification is a plus

• Proficient in English both Written and Verbal Communication

Job Responsibilities:

· Involve in Polymeric and Elastomeric material discussion with customer during Customer Early Supplier Involvement Product Phase

· Recommend compatible material for customer products if necessary

· Assist in material and product commercial matters such as RFQs (Request for Quotation) and customer quotation

· Perform tasks assigned by Superior

Job Requirements:

• Degree in Chemical/Polymer Engineering
• 3-5 Years of experience in project management
• MS Office skills
• Able to work as a team and self-motivated
• Good communication and documentation skills

• Learning Calypso application on the job.
• Developing Java code to implement customizations using Calypso application APIs.
• Developing and designing configurable solutions to implement requirements.
• Refining functional solutions via collaboration with the business users.
• Create (java based automated) test cases.
• Ensure coding standards and do code reviews for peers.
• Demo developed functionalities to users.
• Resolve user queries and execute End-of-Day jobs to support User Acceptance Testing.
• Run CI/CD pipelines (Microsoft Azure etc) for code deployment on test environments.
• Contribute to the internal knowledge repository.
• Provide oncall production support in rotation with the team members (Between 6 am – 8 am)
• Occasional weekend / holiday production support

Requirements:

• Minimum 4 years of experience in banking domain
• Minimum 4 Years of development experience on core Java 8 or above
• Strong knowledge of OOPS concepts in java including Inheritance, Polymorphism, etc
• Strong knowledge of core Java features like Threads, Concurrency, Exceptions and handling
• Good knowledge of synchronization concepts and static and dynamic initializations.
• Experience of debugging code, bug fixing, writing Deadlock safe code.
• Hands-on experience of java development tools Eclipse/Intellij and version controlling tools like SVN/GIT etc
• Basic hands-on experience of Unix Shell Scripting
• Basic hands-on experience of PL/SQL.
• Fluent in English, both written and verbal.
• Experience with the scrum development methodology.

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.

Responsibilities

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer
• Provide support related to customer issue with the Cloud Infrastructure.
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

1. Open-source automation expertise in Java (Selenium), Python (Robot), and JavaScript/TypeScript (Playwright, WebdriverIO, Cypress).
2. Open-minded and willing to learn new languages and tools as needed.
3. At least 3 years of full-time automation experience, with minimal manual testing.
4. Advanced knowledge of automation framework design and implementation, including BDD (using Cucumber or similar) and TDD (using any unit testing framework).
5. Expertise in manual testing and a strong understanding of testing theories.
6. Current hands-on experience in both manual and automation testing.
7. Capable of leading projects and contributing as a single resource when necessary.
8. In-depth knowledge of CI/CD and its implementation in projects at an advanced level.
9. Familiarity with test management processes.
10. Knowledge of QE processes and willingness to set new ones as required.

• Identify, diagnose and resolve equipment related problems and responsible for the overall equipment performances, i.e. UTIL, AVAILABILITY etc.
• Define equipment maintenance programs to sustain continuous operation for production
• Implement continuous improvement programs / activities on equipment to improve tool operational safety, performances, minimize losses and maintenance cost
• Work with equipment and automation vendors to setup machine and material automatic handling capabilities.
• Lead / participate in equipment benchmarking and definition of Tool of Record (TOR)
• Participate in cross functional team activities to achieve overall production yield, quality and cost goals
• Lead / coordinate new equipment installation and production release, incl. buyoff, training, etc.
• Provide support to manufacturing 24x7 operation and ensure maximum equipment uptime to meet weekly production targets.
• Interface with process engineering to develop and support new processes and applications.
• Work with equipment and automation vendors to setup machine to material handling functionality.
• Support internal and external audits.

Responsibilities:

• Assists Project Manager in project planning and to co-ordinate and oversee all work on the site.
• Study drawing, plans, specification and scope of work.
• Responsible for submission of material sample and shop drawing.
• Monitoring closely of construction work progress, materials, plant and equipment.
• Carry out site visit, attend site test and inspection and temporary work.
• Workout and maintain VO schedule.
• Verification of material requisition and taking off quantities/site measurement.
• Prepare progress claim to Main-contractor on monthly basis.
• Prepare payment certificate, verify sub-contractor work progress.
• Ensure quality standard and Safety Requirements are adhered to.
• Work closely with project team and resolve all technical issue.

Requirement:

• Diploma in Engineering / equivalent.
• Min. 3 years ACMV work experience in M&E construction industry is Preferred.
• Able to handle multiple projects simultaneously.
• IT skills in Microsoft office, Autocad.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

Job Responsibilities

• Development of sales strategy and implementation of tactical plan.
• Identification of key/target accounts/industry segment.
• Building and maintaining a healthy sales pipeline, through prompt updating of opportunities management tracking and account development planning.
• Develop new customer accounts through sales and marketing activities.
• Expand sales portfolio to all existing and new potential customers.
• Supporting any marketing related activities to improve the presence and customer knowledge of Precision Robotic Products
• Providing customer feedback to the Research and Development team and Business Group management.
• Any other duties as assigned by supervisor.

Requirements

• Minimum 2 years of sales experience with Industrial clients (i.e. B2B), 5 years of experience is needed for the senior position.
• Diploma or Bachelor Degree in Engineering / Computer Science or Equivalent
• Field sales experience is vital. Proven ability to interact directly with a sales organization, understand customer needs and influence them.
• Good interpersonal and communication skills
• Self-motivated and maintain high level of Sales Discipline

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253

Specific Responsibility:

• Performing lab-scale and pilot-level compounding of new polymer / filler systems.
• Performing injection molding to prepare the test specimen for plastic testing.
• Ensures that lab machinery is operated following established processing, quality, safety, and housekeeping procedures.
• Cleans and prepares machinery for efficient changeovers and subsequent compounding & injection molding process.
• Trouble-shoots processing problems to ensure production of quality products.
• Keep complete and accurate records of process records.
• Assists routine maintenance of machinery & auxiliary equipment.
• Maintains surrounding work area according to established housekeeping standards.
• Complies with established safety policies and procedures.
• Performs other duties as required.

Job Requirements:

· Support, assist other aspects of Engineering Centre operation as and when necessary.

· Diploma in Science or Engineering, preferably in material science, polymer technology or chemical engineering.

· Fresh graduate or 2 years working experience with polymer processing.

Experience in polymer compounding & injection moding will be an added advantage.

Responsibilities:

• Define requirements and features for semiconductor equipment
• Develop concepts and architecture of new equipment
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps and valves.
• Produce detailed engineering drawings
• Perform design verification and validation testing to ensure compliance with specifications, safety regulations and product requirements.
• Improve design of legacy machines
• Application of analysis tools like Fish Bone Diagram, FMEA etc.

Requirements:

• Degree in Mechanical or Mechatronics Engineering
• More than 5 years of experience in semiconductor equipment design
• Good knowledge and experience in the following areas :

1. Design of automation or semiconductor equipment
2. High precision machine design
3. Design of High Speed Pick and Place mechanisms

• Familiar with 3D CAD software
• Ability to plan, prioritize, and coordinate throughout the project cycle
• Ability to work independently with high level of motivation and communicate with all levels
• Equipment troubleshooting skills
• Ability to produce detailed Mechanical drawings and apply knowledge of
• Geometric Dimensioning & Tolerancing.

Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers’ technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. Defines and writes preventative maintenance schedules.

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

A Technical Help Desk (THD) Engineer is the first point of contact in technical queries and provides remote technical support during the maintenance phase of KONE and/or non-KONE products.

What will you be doing?

Technical help desk and site support services for Front Lines
• Provide remote technical support for maintenance technicians in identifying the root cause and corrective solution
• Provide spare part identification support
• Support in proximity stock definition for new LIS
• Provide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent service needs
• Together with 24/7 Operations Center support technicians in configuring and repairing KRM devices and connections
• Log all cases to THD tool
• When needed, assign/direct the case to a relevant expert in the organization or escalate to global
• Create knowledge base articles
• Propose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety
• Support sales in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract

Training:
• Train local technicians during site visits and/or deliver scheduled training sessions
• Co-operate with and provide expertise to local training centers in training courses

Quality:
• Create quality reports in to THD tool after remote support and/or site visits and list issues which require corrective actions
• Identify proactively root causes for the issues and forward corrective actions according to KONE process requirements (e.g. trainings, guidelines, field letters etc.)
• COR review / identify units for Clinica visits
• Note: Clinica visits performed by Field Troubleshooter

Safety
• Be aware and operate within KONE safety requirements
• Ensure each site follows the global safety processes and guidelines
• Follow the safety procedures and rules of customers, partners and KONE.
• Report safety concerns
• Stop installation or lift operations if safety violation or hazards are detected

People leadership
• An experienced Technical Helpdesk Troubleshooter can act as line manager for group of THD/field troubleshooters
• People management e.g. setting targets, conducting PDP’s and IDP’s for team members together with Technical Helpdesk manager
• Drives competence development in the team, inform Technical helpdesk manager about any skill gaps in the team
• Facilitates information sharing and creates collaborative working environment

Daily Operation
• Allocate daily work together with THD manager
• Monitors and leads the performance and KPI/SLA adherence of the team
• Review daily priorities in the team and take appropriate action to ensure results are achieved
• Continuous support of THD development together with THD manager

What do we offer?

• Career progression opportunities within a global organisation
• Full-time role enabling you establish a function and make it your own
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills

https://www.youtube.com/watch?v=62go5DIFabQ&feature=youtu.be

KONE dedicated to people flow - YouTube