The AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.
• Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Requirements (Must-Haves):

• NITEC or Diploma in relevant Engineering field
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Experience with hands-on troubleshooting of any of the following: electronics, circuitry, computers, software, mechanical installations

Requirements (Good-to-Haves):

• 1-3 years of hands-on experience in service engineering, technical support and/or operations coordination
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Familiarity with Unix (Ubuntu) environment

1. Job PurposeTo ensure timely updates are provided by EMD staff to patients’ relatives
   To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care
   Adhere to policies and procedures of hospital services
   

Primary Responsibilities and Duties (80%)

1. Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...
   Document details of every update in ED Web
   Remind doctor or nurse to update patient’s relatives
   Look out for patients and/or patients’ relatives who require assistance
   Assist patients and/or patients’ relatives with enquiries
   Resolve any PR problems
   Registration of patients presenting at Emergency Department
   Admitting of inpatients
   Discharge of Emergency patients
   Collecting payment for A&E facility feeds and deposit for inpatients
   Financial Counselling process for inpatients
   Handling of general enquiries (over counter & phone)
   Ensure customer service standards are up kept at all times
   Sorting of E-cards in preparation for dispatch to MRO daily
   

2. Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
   Follow through enquiries till case is closed
   Track number and type of calls coming in
   
2. SOC Appointment BookingPerform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
   Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
   Follow through for all appointment requests required by EMD by next working day
   Tracking of appointments requested and booked in EMD
   

Secondary Responsibilities and Duties (20%)

• I. Driving of Ambulance – to be deployed in times of emergency
• II. Buddy and train newly joined PROs
• III. Ensure the Family Counselling Room is neat & tidy
• IV. Additional responsibilities as assigned by Operations Director/Manager/Executive
• V. Keep inventory of supplies and inform Administrative Assistant for replenishment
• VI. Make appointments for patients discharged from Emergency

1. Offer helping hand to Patients in need in the waiting area

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

Responsibilities

1. Collect and Collate production data for reports.

2. Update and Generate production reports.

3. Assist in production monthly stock take.

4. Oversee department's administration and document filing

5. Assist in production planning.

6. Assist HR in verifying and validating production manpower data (eg attendance, leave, staff OT, communication, PPE exchanges)

Requirements:

1. Diploma holder in any discipline

2. Minimum 2 years experience in a similar role

3. Familiar with MS Excel (Experience with Navision desired)

4. Comfortable interacting with blue collared workers

Job Description

• Is Driver-in-charge of an assigned route which includes outbound and inbound trips; to & fro warehouse/assigned outlets/assigned drop-off points
• Perform Barcode Scanning
• Perform merchandising; organise produces presentation at outlets
• Perform Picking/ Labelling/ Repacking/reconciliation where necessary
• Responsible for on time inventory return to warehouse per schedule
• Responsible for cleaning and maintenance of the vehicle
• Conducts daily checks to ensure that vehicles are in good and safe conditions
• Assist in other Drad-hoc duties when required

Job Requirements

• Possess class 3 license (Manual),
• Can work diligently independently
• Has pleasant communication ability
• Has a basic level of customer service skills when dealing with vendors/customers
• Has advantage if possess forklift license

货车司机- 有机健康食品公司

- 提供友善送货服务到指定的超市

- 摆放干货/蔬菜到货架上

- 照顾货车的整洁

-能安排多加班享有更多加班费

-享有花红，津贴，年假福利

-需要有3号驾照

Job Description:

• In charge of merchandizer itinerary, visit assigned supermarkets and hypermarkets according to fixed schedules
• Place orders based on replenishment and plan in-store promotion
• Ensure regular replenishment of stocks and monitor stock inventory level
• Ensure products are sold on first-in-first-out (FIFO) basis
• Provide constant updates to customers of the latest range of products
• Negotiate for good display area and more spaces within outlets
• Implement FIFO to ensure product freshness and check on expired stocks regularly to minimize trade returns
• Provide regular feedback on the sales performance of company products, store and display issues, and competitors’ activities to superiors

Please call to (65) 9835 7301 (Ms Sheau Mien) for quick response.

Knowledge of merchandising preferred

• Team player
• Strong communication and interpersonal skills

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Responsibilities:

• Familiarity with Online Customer Service: Understand the work content and process of online customer service, and promote team improvement through feedback, refinement, and execution.
• Data-Driven Problem Solving: Analyze and identify issues related to systems, processes, and products, collaborating with internal and external teams to ensure problems are resolved.
• Team Guidance & Training: Guide and train the team, facilitating communication across departments and with vendors to establish an efficient workflow.
• Supervision of BPO Services: Oversee BPO-related processes such as capacity, quality, and risk control, providing timely and effective decision support.

Requirements:

• Familiarity with SLG products or overseas gaming products.
• Over five years of customer service experience, including at least two years in customer service management within the gaming industry.
• Experience managing large-scale teams or coordinating with internal and external teams is preferred.
• Strong communication skills, logical thinking, active problem-solving, and high self-motivation.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Service Engineer, 2-stroke Services. This is a permanent opportunity, and its location is Singapore.

As a Service Engineer, 2-stroke Services, your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform mechanical/electrical and troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you to have:

- BSC Degree with 2-5 years of working experience in the related field

- Diploma in mechanical, and marine engineering with more than 5 years of working experience in the related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Specialist ([email protected]) with any questions related to this position.

#FSWSCareers

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Key Responsibilities:

• Responsible to plan, execute and control all distribution services including receiving, storing, delivery, handling of returns goods.
• Responsible for inventory management include inventory movement based on FIFO (First In First Out), stock count & control.
• Work closely with drivers and prepare stocks in accordance with issued delivery orders in a timely manner.
• Monitor warehouse storage from time to time to optimize space utilization and to improve efficiency of overall operations processes.
• Ensure that all delivery orders documents and reports are well maintained.
• To maintain high level of safety and housekeeping.
• Report to supervisor of any issues arising from stock shortages, damages or discrepancies of items.
• Perform any other related functions that is assigned from time to time.
  
  Job Requirements:
• Minimum 1 year of working experience warehouse.
• Understand warehouse management system and inventory control.
• Good coordination and organizational skill.
• Willing to work under cold environment about -20 degree Celsius. Personal protective equipment (PPE) will be provided.
• Location: Alexandra Technopark

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Join a dynamic and growing leather cleaning & restoration company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5 days
• Off on Saturdays, Sundays and Public Holidays

Responsibilities:

• To manage daily priorities such as incoming enquiries via phone or email
• To prepare quotations, ITQ / RFQ and supporting documents for submission
• To acknowledge PO and order processing (SO) in the SAP system
• To maintain equipment database, SAP warranty record (both SAP and excel database)
• To maintain pressure vessel database, monitor inspection due date and follow up with customer.
• To liaise with sub-contractor for pressure vessel inspection arrangement
• To generate weekly / monthly reports to assist management team in reaching their sales goals (Eg: Commissioning List, weekly; Service team sales report, weekly)
• To liaise / conduct weekly service sales meeting
• To perform various ad hoc duties and provide administrative support as assigned

Requirements:

• Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma
• Customer oriented
• Organized, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Entry level are welcomed to apply, as training will be provided

Responsibilities:

• Food Preparation: Assist with washing, peeling, chopping, and preparing ingredients for cooking.
• Cooking Assistance: Assist chefs during food preparation and cooking processes.
• Cleaning: Maintain cleanliness of kitchen areas, including countertops, utensils, and cooking equipment.
• Inventory Management: Assist with stocking and organizing food supplies and ingredients.
• Dishwashing: Clean dishes, pots, and pans, ensuring they are sanitized and ready for use.
• Waste Management: Dispose of food waste and keep trash areas organized.
• Experience: Previous experience in a kitchen or food service setting is a plus but not always required.
• Skills: Basic cooking skills, ability to follow instructions, and strong teamwork abilities.
• Physically fit and healthy;
• Age friendly environment
• Permanent Part-Time / Casual (Weekends) - Hourly rated
• Permanent roles available

You will work in a specialty coffee cafe, brewing and serving in-house roasted specialty coffee and food.

Responsibilities:

• Prepare beverages as per order - Espresso Based, Filter Coffee and Caffeine Free

• Manage cafe staff shifting

• Advise and recommend beverage and specialty beans according to guest preferences

• Upkeep cleanliness of café

• Innovate and create new monthly drinks

• Provide excellent customer service to guests

If you are:

• Passionate about Specialty Coffee.
• Responsible and honest. You strive to do your best, and work together with the team to achieve results.
• Hospitable. You are able to communicate in a friendly manner to team members and customers.
• Hardworking. You know that behind every brilliant customer service experience, there is work to be done which includes cleaning and possibly stocktake duties.
• Good Morale. Able to improve team member's morale when morale is lacking
• Strong business mind and accountable. Able to take responsibility and actively improve P&L of cafe and reduce costs month on month basis
• Good soft skills. To manage team and difficult situations.
• Responsible and good at english. Passion to bring the cafe to another level and go out of comfort zone to achieve greener pastures for everyone in the team.

You will work with the team to provide fast, efficient and friendly service, ensuring a great experience for our customers.

INTERESTED APPLICANTS PLEASE WHATSAPP +65 8073 5090.

Location: 5 Minutes from Beauty World MRT. 21 LORONG KILAT #01-07 SINGAPORE 598123

Job Type: Full Time

Operating Hours: 5 days work week, Mon - Sun. Shifts: 10am-8pm | 8am-8pm | 8am-6pm

Manage the Dessert kiosk independently, prior experience in customer service and preferably in bubble tea industry. Stock inventory order and control. Preparation of all perishable products and ensure freshness for daily sales.

Kiosk operating in office building.

Working hour 8.30am to 5pm. Monday to Friday.

Sat/Sun/PH close.

Able to start work soonest

Part time/Full time welcome

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines
• Learns how to document work and maintain study documentation and laboratory records
• Learns how to use laboratory equipment and software appropriate for assigned tasks
• Attends and participates in project meetings
• Learns to perform peer review of data
• Learns to plan assigned workload on a daily basis and effectively schedule multiple assignments
• Contributes to a cohesive team environment
• Plans individual workload in coordination with team members
• Maintains a clean and safe laboratory work environment
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Job Requirement:

• Candidate must possess at least Diploma in Food Science, Chemistry, Science or equivalent
• Interacts with operational personnel, scientific personnel, and department management
• May work with potentially hazardous materials
• Overtime and weekend work as required
• Work requires some standing and sitting for long periods of time, including working within a laboratory hood and standing at a bench top
• Work requires use of PPE (personal protective equipment)
• Will be exposed to potential food allergens
• Entry level are welcome

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

• Set the overall sales strategy, ensure product launch readiness
• Manage the quarterly and long-term business planning
• Responsible for meeting the product category’s sales and margin guidelines
• Drive decisions for the product portfolio to define market opportunities and to develop a product launch and life-cycle strategy
• Combining strategy, planning, and P&L support, as well as day to day execution
• Responsible for conducting market/competitive/industry analysis
• Analyze data to guide/develop business planning and promotional strategy
• Run simulations based on analysis and promotion plans to develop forecasts for program costs
• Drive commercial discussions, channel readiness, product sell in/ sell out/ sell through, and execution
• Managing all partnerships with distributors and channels
• Work cross-functionally with product, marketing, finance, sales and supply chain to develop local business

Job Requirements

• Knowledge on Go-To-Market Management
• Project management experience
• Extended understanding of global smartphone industry and key competitors

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Service support engineer.

You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) have designed for Singapore Changi Airport.

You will be part of a team of dedicated engineers that demonstrate superior technical competency in ensuring system availability, performance and security

KEY ACTIVITIES AND RESPONSIBILITIES

As aField Service Engineer, you are accountable for:

· Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

· Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

· Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· 2 shifts of 12 hours, 24x7 operation

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

· Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an