This role provides support to essential business activities including daily operational activities, generating invoices, and other support to the Novogene NGS business.

Responsibilities

• Provide administrative support for local and international shipment activities, including inbound and outbound courier booking and tracking, ensuring shipment compliance.
• Support commercial activities and local despatch coordination, facilitating delivery or collection between the customers and service providers.
• Handle the receiving of biological samples, ensuring compliance with protocols.
• Understand and adhere to temperature requirements for samples. following established protocols.
• Handle customer enquiries through calls & emails.
• Support commercial activities, such as generating invoices and delivery order.
• Any other tasks as assigned.

Requirements

• Able to commit to a duration of 9-12 months.
• Strong computer literacy, with proficiency in Microsoft Excel.
• Prior working experience in the logistics industry is preferred.
• A team player.
• Details oriented, meticulous, and conscientious in work.
• Able to handle stress and adapt to changing priorities.
• Good coordination skills.
• Good communication skills, both verbal and written.
• Good phone etiquette, with the ability to communicate effectively with customers.
• Committed to supporting month-end business activities.
• Flexible and willing to accept ad-hoc and urgent tasks as needed.

Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development & Pre-Sales

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Job Description

We are seeking a motivated and experienced Rider Manager to oversee our delivery operations. The ideal candidate will have strong leadership skills, a passion for team management, and a commitment to maintaining high standards of service.

Key Responsibilities:

• Rider Recruitment and Training:Oversee the recruitment process for riders, ensuring that new hires are effectively onboarded and trained according to company standards.
• Performance Management:Monitor and enhance rider performance utilizing the company’s star-rating evaluation system to ensure compliance with platform standards.
• Team Leadership and Support:Provide daily assistance to the rider team, addressing any challenges they encounter on the job and fostering team cohesion and morale.
• Rewards and Incentive Management:Manage and implement the company’s rider reward mechanisms, including star bonuses and the monthly reward pool system.
• Complaint and Dispute Resolution:Address and resolve rider-customer disputes or complaints promptly, ensuring efficient management of issues while maintaining the company’s reputation.
• Data Analysis and Reporting:Regularly analyze rider performance data, generate reports, and propose improvements to enhance overall operational efficiency.
• Policy Enforcement:Ensure that riders comply with platform operational policies, including penalties for lateness and order cancellation rates.

Job Requirements:

• Experience:At least 3 years of team management experience, preferably in the delivery industry or a related field.
• Leadership:Strong leadership skills with the ability to motivate and guide teams toward high-performance goals.
• Communication:Excellent communication skills to maintain effective interactions with riders, customers, and internal departments.
• Problem-Solving:Ability to solve complex issues and make quick decisions under pressure.
• Data Analysis:Proficiency in using Excel or other data analysis tools for making data-driven operational decisions.

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R23118961

Data provided is for recruitment purposes only Business

Registration Licence Number: 18S9037

♫You’re hot and you’re cold, You’re in and you’re out, You’re up and you’re down ♪

See how this song applies when you join us as a Reefer Container Operaror – you need to check the temperature of reefer containers in the port (reefer containers refer to shipping containers with built-in refrigeration used for temperature-controlled goods); you need to perform the plugging in and out of the power supply of these reefer containers; and your job involves going up and down flights of stairs.

Voila! This interesting job isn’t for the faint-hearted.

Highlights:

• Monthly gross salary up to S$4,500
• Attractive Bonus Package (Service Bonus)
• No Experience Required; Training and Certification Provided
• Evergreen Industry with Job Security
• Supportive and Compassionate Management Team

Job Descriptions:

• Conduct plugging in and unplugging of electrical power cables on the reefer containers
• Check and record the temperature of reefer containers
• Report about exceptions of the reefer containers

Job Requirements:

• Proficient in communicating in English
• Able to rotate between Day Shift and Night Shift
• Able to operate Android tablets and VHF radio sets
• Possess a Singapore Class 3 driving licence and able to operate a manual-gear light vehicle
• Able to perform job independently
• Good physical health to handle shift schedules and working outdoors

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

Job Description & Requirements

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal.

Job Requirements:

• Candidates with no experience are welcome!

• PSLE pass in English language

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)**

• Safety-conscious and have a good driving record without significant violations or accidents

• No medical concern to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)

• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 8035 8901 to arrange to speak to our friendly career advisors!

**Only short listed candidates will be notify**

Job Descriptions:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal)
• Ensure that the IGH truck is clean and in serviceable operating conditions
• Practise safe driving habits in compliance with PSA and public traffic rules

Job Requirements:

• Able to speak and write simple English
• Possess a Singapore Class 4/5 driving licence
• Familiar with Singapore’s road network and traffic
• Preferably 1 year of experience driving Class 4 trailer-trucks
• Good physical health to handle shift schedules and working outdoors
• Day Shift: 7.30am to 7.30pm (meal break included)
• Night Shift: 7.30pm to 7.30am (meal break included)

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus up to $10,000.

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Descriptions:

• As a Lashing Specialist, your primary responsibility will be to secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination. You will play a crucial role in preventing damage and ensuring the integrity of the cargo during transit.

• In addition, you will also work in teams to secure large cargo ships to the port’s berth.

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who can work at height

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 9.30am - 9.30pm (meal break included)

• Night Shift: 9.30pm - 9.30am (meal break included)

• Candidates who can rotate between day & night shifts will be considered first

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message) +658035 8901 to arrange to speak to our friendly career advisors!

Job Description

The successful candidate is expected to teach a course on Current Topics in Health and Nutrition to undergraduate students. The appointment will be for the first half of Semester 2 of Academic Year 2024/2025.

Qualifications

PhD in a relevant field, proven track record of excellent achievement in teaching and supervision at undergraduate level. Strong communication skills, a capacity for high-quality research, a commitment to teaching excellence, and a team-oriented attitude.

Interested applicants are invited to apply directly at the NUS Career Portal. Your application will be processed only if you apply via NUS Career Portal.
We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• To support the outlet manager in running the operation.
• To provide service according to procedures and standards established by the F&B Department
• Provide excellent customer service to customers
• No Experience welcome

Salary: $13/hour part time.

Full Time up to $2500 (44 hours work week)

Responsibilities

• Manage and grow a portfolio of accounts by understanding client needs, proposing solutions, and ensuring client satisfaction.
• Develop and execute strategic account plans to achieve sales targets and expand business opportunities.
• Build strong, long-lasting relationships with key decision-makers and stakeholders within client organizations.
• Collaborate closely with internal teams, including sales support and supply chain to deliver exceptional service and solutions to clients.
• Stay informed about industry trends, market conditions, and competitor activities to identify opportunities for growth.
• Prepare and present sales proposals, contracts, and pricing strategies to clients.
• Monitor and analyze sales performance metrics to track progress and identify areas for improvement.
• Attend industry events, trade shows, and conferences to network, build relationships, and promote company products and services.

Prerequisites

• Minimum 1 year of proven work experience managing sales account in FMCG industry, candidates from Food Service industry without sales experience and keen to switch career are welcome to apply.
• Diploma in Business Management, Culinary, Marketing, or a related field.
• Strong communication, negotiation, and interpersonal skills.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Customer orientated with a results-driven approach.
• Proficiency in CRM software and Microsoft Office Suite.

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for a Service Engineer, Propulsion. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Service Engineer, Propulsion? Your work will focus on these responsibilities:

• Mechanical maintenance and overhauling skill require for FPP, CPP, Gearbox, Transverse thruster, Azimuth thruster and WaterJet etc
• Carry out Propulsion product trouble shoot, maintenance and investigation
• Execute Propulsion product warranty, commissioning work and supervision of new building project
• Perform system upgrade for Propulsion control system
• Executing warranty, commissioning work & supervision of Field Service.
• Preparing service work reports
• System upgrade for Wärtsilä Propulsion System
• Technical communications with Wärtsilä field service stakeholders and customers

To be successful in this role, we expect you to have:

• Ability to work on engine/propulsion with field service & marine engineer background
• Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.
• Possess suitable real-world knowledge and experience related to control system specification and design, marine power distribution, motor control, process sensors and instrumentation, valves, pumps, fans and other process system componentry.
• Knowledge of machinery/field service work experience
• More than 3 years' experience of similar task
• Good command of written and verbal English, Diploma/BSc in Mechanical, Marine, Electric & Electronic or Mechatronic Engineering. Preference will be given to candidates who have propulsion FS experience.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our career’s portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David J Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are looking for a Senior Service Engineer, Propulsion. This is a permanent opportunity, and its location is Singapore.

What will you be doing as Senior Service Engineer, Propulsion? Your work will focus on these responsibilities:

• Mechanical maintenance and overhauling skill require for FPP, CPP, Gearbox, Transverse thruster, Azimuth thruster and WaterJet etc
• Carry out Propulsion product trouble shoot, maintenance and investigation
• Execute Propulsion product warranty, commissioning work and supervision of new building project
• Perform system upgrade for Propulsion control system
• Executing warranty, commissioning work & supervision of Field Service.
• Preparing service work reports
• System upgrade for Wärtsilä Propulsion System
• Technical communications with Wärtsilä field service stakeholders and customers

To be successful in this role, we expect you to have:

• Ability to work on engine/propulsion with field service & marine engineer background
• Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.
• Possess suitable real-world knowledge and experience related to control system specification and design, marine power distribution, motor control, process sensors and instrumentation, valves, pumps, fans and other process system componentry.
• Knowledge of machinery/field service work experience
• More than 3 years' experience of similar task
• Good command of written and verbal English, Diploma/BSc in Mechanical, Marine, Electric & Electronic or Mechatronic Engineering. Preference will be given to candidates who have propulsion FS experience.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our career’s portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David J Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to MD
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Responsibilities

1. Collect and Collate production data for reports.

2. Update and Generate production reports.

3. Assist in production monthly stock take.

4. Oversee department's administration and document filing

5. Assist in production planning.

6. Assist HR in verifying and validating production manpower data (eg attendance, leave, staff OT, communication, PPE exchanges)

Requirements:

1. Diploma holder in any discipline

2. Minimum 2 years experience in a similar role

3. Familiar with MS Excel (Experience with Navision desired)

4. Comfortable interacting with blue collared workers

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Define KPI/KRA for team and team members
• Actively participate in and drive continuous improvement projects
• Reporting back on results

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

Position: AIot Category Operation

1. Goal management: Decompose AIoT category goals and follow up on achieving them on a weekly, monthly, and quarterly basis.

2. Product Management: Responsible for product lifecycle management, conducting product planning and management for the introduction period, growth period, maturity period, and delisting period. Based on the product launch rhythm, selling points, competitor analysis, etc., output Mijia's side launch plan, coordinate with relevant departments, and be responsible for the execution and delivery of Mijia's new product launch results;

3. Sales management: Responsible for the sales volume of the responsible category, regularly organizing and reporting sales analysis, retrospective summary, category operation strategy and analysis.

4. Market insights: Collect market, industry, competitor and other information, conduct product analysis and positioning, develop corresponding explosive product plans and promote their implementation, output product retail strategies, monitor sales throughout the product lifecycle, summarize patterns and strategies.

Job Requirements

1. Bachelor's degree or above ; fluent in English, able to communicate normally with the operations and all relevant departments

2. Passionate about the sales industry, with at least 3 years of offline category operation experience in the consumer electronics industry

3. Possess the ability to monitor and analyze the responsible category, regularly analyze relevant data on their own products, overall industry, competitors, etc., and propose optimization solutions based on the analysis results

4. Good at communication, strong ability to collaborate across departments and withstand pressure, able to efficiently promote the implementation of work

5. Clear logic, strong execution ability, strong data analysis and problem-solving skills

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Job Duties

• 
  
• For creating meaningful and relevant experiences for end users by integrating products and services, the User Experience / Service Designer shall have relevant working experience in developing a wide range of design artifacts such as journey maps, user research analysis, service blueprint and roadmaps.

Other responsibilities include, but not limited to:

• Conduct user research, including interviews, surveys and usability testing, to gain insights and understand user behaviours, needs, opportunities and pain points.
• Develop user personas, journey maps, and other artifacts to communicate research findings.
• Design and facilitate design workshops with stakeholders to align on service design goals and co-create solutions.

Qualifications & Skills

• Minimum 1 year of experience in web and mobile application.
• Proven record of the Product UX designs.
• Experience establishing and analysing UX metrics.
• Experience with end-to-end research projects; from defining goals and objectives, developing scripts or interview guides, conducting fieldwork, analysing results, and sharing insights with the Product team.
• Good in any of the designing tools (Sketch, Invision, Principle, Framer, Flinto, Figma, Azure, Illustrator, Adobe XD, Web, Androi, IOS)
• Familiar with agile development methodology and be able to collaborate with different stakeholders in the project to ensure the best user experience of the application.
• Strong communications and presentations skills with stakeholders at all levels.
• Candidates with more than 3 years experience will be considered for senior postition.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

1. Responsible for database platform construction and participating in developing database operation and maintenance products and related components. Participate in research on new database technologies and new products.
2. Responsible for providing technical support and training to the development team subordinate to the company's business department. Ensure stable and efficient operation of the company's database cluster.
3. Support business development. Provide after-hours support as required and be part of a 24/7 on-call rotation for database cluster production environments.
4. Research, design, and develop computer and network software or specialized utility programs.

Job Requirements

1. Bachelor's degree or above in computer or related technical disciplines, with more than three years of experience in database systems, such as MySQL, TiDB, PostgreSQL, etc.
2. Familiarity with other NoSQL database products and research, operation, and maintenance experience, such as MongoDB, Redis, Doris, etc.
3. Familiarity with the Linux operating system, good at deploying services,troubleshooting, and tuning under Linux.
4. Familiarity with at least one of the programming languages, such as Shell, Python,Golang, etc., and proficiency in performing database operations and maintenance development.
5. Proficiency in using open-source middleware and experience using open-source architecture or middleware in large-scale businesses are preferred.
6. Good communication and coordination skills and the ability to work efficiently under pressure.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Roles & Responsibilities

This role reports to the Director of Customer Experience which is a group under the Regional Customer Satisfaction Team. The candidate’s primary focus is to champion service excellence delivery at our customer touchpoints (e.g. contact centers, service centers). You will lead the development, implementation, and assessment of training initiatives and quality assurance programs across multiple locations within the region.

Primary Responsibilities and Key Roles:

• Enhance end-to-end customer journey through:
• Customer feedback management (VOCs, Service audits, Data analysis & insights etc.)
• Active engagement of relevant stakeholders to address customer pain points
• Ownership of Service Recovery guidelines to empower frontline staff to resolve customer issues
• Set and drive regional initiatives to improve overall customer experience and NPS based on insights from customer feedback and trends analysis, including improvement of services processes and policies through customer journey mapping
• Drive a culture of service excellence throughout the CS team by working closely with relevant CS team members of subsidiaries to develop guidelines, training, and motivational programs to improve customer service handling skills, mindset and attitude of frontline service staff, agents, and technicians
• Organise and chair regular Service Quality Committee meetings with stakeholders to drive service improvement
• Conduct training needs analyses to determine the current state of knowledge, skills, and competencies among frontline staff. Analyze trends, emerging technologies, and best practices to ensure the development of customized training programs, and knowledge base, tailored to the unique needs of each location.
• Oversee the establishment and maintenance of quality assurance protocols for both frontline staff and training facilitators. Monitor adherence to established procedures, identify areas for improvement, and recommend corrective actions to ensure consistency in service delivery and training outcomes across all locations.
• Measure the effectiveness of training programs and quality assurance initiatives using appropriate metrics, such as pre- and post-training assessments, participant feedback surveys, and business impact analysis. Prepare regular reports detailing program performance, ROI, and recommendations for future enhancements.
• Continuously evaluate and refine existing programs to meet evolving business needs and respond to changing market dynamics
• Any other ad-hoc projects as assigned by the Director of Customer Experience
• Oversee the responsibilities of the Assistant Manager, Regional VOC/NPS Management

Job Requirements

• Bachelor's degree in any discipline with at least 5 years of relevant experience in service quality or consumer research functions in either hospitality or retail industries and/or e-commerce
• Experience with feedback management & generating insights from VoC/NPS data for presentations to management and other departments. Experience with Excel, Tableau, and Natural Language Processing would be a plus
• Experience with conducting (qualitative and quantitative studies), ie, surveys, and focus groups to gain better insights of key drivers of customer satisfaction
• Understanding the end-to-end customer journey and develop action plans at each touchpoint to elevate the customer’s experience, including online purchase experience and post-purchase experience. A practitioner of design thinking methodology and a proven record of service process re-design is a plus
• Strong project management skills, including the ability to plan, organize, and execute complex projects within tight deadlines
• Demonstrated proficiency in adult learning theories, instructional design principles, and modern training technologies
• Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of staff and management
• Ability to work collaboratively with cross-functional teams and build strong working relationships

Key Responsibilities:

• Responsible to plan, execute and control all distribution services including receiving, storing, delivery, handling of returns goods.
• Responsible for inventory management include inventory movement based on FIFO (First In First Out), stock count & control.
• Work closely with drivers and prepare stocks in accordance with issued delivery orders in a timely manner.
• Monitor warehouse storage from time to time to optimize space utilization and to improve efficiency of overall operations processes.
• Ensure that all delivery orders documents and reports are well maintained.
• To maintain high level of safety and housekeeping.
• Report to supervisor of any issues arising from stock shortages, damages or discrepancies of items.
• Perform any other related functions that is assigned from time to time.
  
  Job Requirements:
• Minimum 2 years of working experience warehouse.
• Understand warehouse management system and inventory control.
• Good coordination and organizational skill.
• Willing to work under cold environment about -20 degree Celsius. Personal protective equipment (PPE) will be provided.
• Location: Alexandra Technopark

Corporate Service Assistant (1 year Contract – Renewable)

Job Scope:

Administrative operation

· Managing the business trip arrangement.

· Managing Telcom contract and purchase of Telcom device.

· Managing contract renewal, ensuring rates/services with vendors are renewed timely and enforceable through contracts.

· Managing business card.

· Managing internal platforms.

· Updating materials, data entry and support the automation process within the CS team.

· Support in the coordination and preparation of ad hoc activities (CSR, communications activities, and company’s events.)

· To support front desk duties.

· Participate in other ad hoc projects / duties as and when required.

Requirements:

· Diploma in Business Administration or a general field.

· Positive working attitude and a strong sense of responsibility.

· Good organizational, time management, problem solving and interpersonal skills.

· Good in computer literacy and proficient in MS office, presentation software, spreadsheets, web-based collaboration, and document management platform.

· Good spoken and written communication skills (English).

· IT / Technical Savvy, prior experience in automating work processes; or possess basic knowledge in Microsoft Power Automate is a plus

· Meticulous and diligent.

Interested applicants are invited to email their detailed resume, qualifications, availability, current and expected salary to: [email protected]

For more information regarding our Company, you may refer to our website at:
http://chugai-pharmabody.com/

We regret that only short-listed candidates will be notified.

Our Company is currently expanding! We are looking for aspiring individuals to join our team as a Operations Manager. You play an important role in supporting daily operations related activities. What you can look forward to:

• Attractive Performance Bonus
• Performance appraisal twice a year
• Dental/Body-checkup/Optical Benefit
• Insurance Coverage

Key Responsibilities:

• Trouble-shooting on any problems in the logistic, human resource and business support. Tackling and resolving any issues or complaints that may arise.
• Developing an environment that fosters open and positive team communication by setting expectations, and communicating the company’s goals or objectives.
• Taking care of inquiries or compliances issues related to logistic, human resource and business support matters.
• Examining, identifying, planning and managing special logistic, human resource and business support processes or operations which involves ensuring that accurate and complete accounting, reporting, and internal control systems are functioning and that all relevant records are accurately maintained.
• Ensuring that documents are well kept, updated, and in compliance. Example include Employee Documents, Company Documents, Vehicle Documents (policy), etc.
• Ensure all operations are carried on in an appropriate and cost-effective way.
• Improve operational management systems, processes and best practices.
• Perform related job responsibilities as assigned.
• Undertake specific projects as and when assigned.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Operational Management/Administration or equivalent course.
• Preferably a minimum 3 – 5 years of working experience in similar field.
• Preferably a minimum 3 – 5 years of experience in Human Resource is a must.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with logistic, human resource and business development are added advantage.
• Excellent communication and organisational skills.
• Has an agile growth mindset, is innovative and has strong influencing skill.

Please submit your updated resume by using the APPLY NOW.

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Familiar with basic computer skills.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

-Deliver frozen food products to supermarkets, warehouses, and food chains

-Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

-Assisting with loading and unloading items from vehicles.

-Accepting payments for delivered items.