• Prepare and serve order to customer accurately
• Inventory and cost control such as food wastage, minimise spoilages and portion control
• Follow SOP
• Ensure workplace safety and hygiene
• Ensure quality and safe for consumption food is served
• Ensure accurate end of day sales report
• Ensure good customer service
• Other related ad-hoc duties assigned

The Regional Business Development Director will be responsible for driving the growth of our business within a designated region. This senior-level position will involve identifying new opportunities, building and nurturing client relationships, and working closely with the executive team to develop and execute strategies for revenue growth.

Key Responsibilities:

1. Market Analysis: Conduct thorough research and analysis to identify market trends, potential clients, and emerging opportunities in the designated region.
2. Business Strategy: Develop and implement effective business development strategies to achieve revenue and growth targets within the region.
3. Client Relationship Management: Cultivate and maintain strong relationships with existing clients, understanding their needs and ensuring satisfaction. Identify, approach, and engage potential clients to expand our customer base.
4. Sales and Revenue Generation: Drive sales activities, including negotiations, proposals, and contract discussions, to meet or exceed revenue goals.
5. Team Leadership: Build and lead a high-performance business development team, providing coaching and guidance to team members to ensure success.
6. Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, and operations, to align strategies and ensure seamless execution of initiatives.
7. Reporting and Analysis: Prepare regular reports on business development activities, market trends, and performance metrics to provide insights and recommendations to the executive team.
8. Compliance: Ensure all business development activities are conducted in accordance with company policies, industry regulations, and legal standards.

Job Description :

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle
• Liaise with other teams to resolve requests/issues in a timely manner
• Administer return processing & credit/debit price adjustment
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc. )
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow

Requirements :

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues
• Min Diploma in Business Admin / Supply Chain
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues
• Experience of encouraging others to work to KPI’s/SLA’s
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects

Work Arrangement

• Work Hours: Wednesday - Saturday, shift work available and to be discussed

• Work Hours: Sunday, full shift required (8.30am - 6.30pm)

• Location: Oasis Terraces

• Commitment: 3 months and above

• Hourly Rate: $12 - $15 / hr

Job Description

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and at least one weekend (Sundays full shift)

Role & Responsibilities:

• Wash cutlery and ensure sufficient supplies for daily usage
• Ensure that the kitchen and dishwashing area is hygienic, clean and tidy
• Clear used soiled cutleries from diners table
• To comply with all safety and hygiene standards
• To undertake any other related task/ duty/ assignment that may be given by the supervisor

Requirements:

• No relevant experience is required
• Able to work on rotating shifts, weekends and Public Holidays
• Ability to follow instructions and help with various tasks, as needed

Part-Time available as well

Come and join us!

You may contact 9387 5107 for queries

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. takes customer orders and answers questions on food items.
2. In addition to making food recommendations, and counter serving food and beverages to customers, the Assistant prepares the bill and performs cashiering duties.
3. The Assistant have to prepare food
4. Working Hours 8am to 9pm
5. Working Pace Clementi Mall

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

* to provide quality post sales service which include installations, commissioning, customer training and corrective maintenance

* to response to customer service requests to troubleshoot problems and take corrective action

* to provide timely and accurate external and internal professional reports

Responsibilities:

• Support daily customer service , including complaints (enquiries, calls, emails)
• Arranging delivery for local shipments
• Update and submit daily/monthly reports to customers
• Prepare simple draft logistics billings
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirements :

• Able to multi-task, prioritize and time management
• Proficiency in Microsoft Office

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.