We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Responsibilities:

· Provide office general administrative support, including but not limited to receiving and distributing mail/parcels, organizing inventories, data entry, scanning and filing, etc.

· Provide customer service to both internal and external customers, including but not limited to the following tasks: attending to guests and walk-in visitors, simple house keeping, attending to customer enquiries, answering phone calls, etc.

· Assist in managing expense claims and simple bookkeeping.

· Able to prepare reports/ letters

· Other ad-hoc duties as assigned.

Requirements:

· Good computer skills, especially in Excel, Words, Power Point.

· Excellent communication skills.

· Have the initiative to improve processes.

· A fine eye for details

· Must be able to work in a fast pace environment.

· At least 1-2 years of relevant experience required.

· Positive working attitude and willing to learn.

· Able to work independently with minimal supervision.

Salary Range:

SGD 2,600 - 3,200

Job Highlights

• Career growth opportunities
• Weekdays only. Off on PHs and Weekends
• 0730AM to 0430PM, inclusive of 1hr break
• 40 hours work week
• AL/ML
• Medical benefits

1 positions available for Breakfast/Lunch Crew

Location : WEST, nearest MRT Haw Par Villa

Roles & Responsibilities:

• Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Drinks making, Housingkeeping duties
• Attend to walk-in customers promptly
• Maintain cleanliness and tidiness in work areas Assist in stock taking / recording
• Handle delivery orders
• Learn the art of traditional coffee/tea making, traditional breakfast set making

Primary Duties:

• Opening of store for breakfast commencement
• Preparation of food & drinks for breakfast
• Preparation of food for lunch service

Requirements:

• Working experience working in similar roles in the F&B industry (good to have), but NOT REQUIRED
• Willing to learn and positive attitude
• Passion for people & food.
• Enjoy challenges and able to cope in a fast-paced environment
• Cooperative and able to work with other team members
• Independent and able to multi-task.
• Good interpersonal skills

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

(Hiring for new branch at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Creative performance bonus;

Responsibilities:

• Serve as one of a key contact for machine installation and services;
• Assist on technical training to customers;
• Excellent communicate skills to interact with suppliers and customers;
• Solid technical knowledge to provide professional solution on customers’ inquiries;
• Other Ad-hoc duties as required by the superior;

Requirements:

• Obtain min. Diploma in Engineering (any fields) or equivalent;
• Someone without relevant working experiences also welcomes to apply as on-job training will be provided;
• Pro-active, possess technical and problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work by ‘Apply’ the link.

(We regret to inform you that only shortlisted candidates will be notified)

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Job Title:Service Technician (ID3328)
Working Location: Tuas
Working Hours: Monday-Thursday 8.00am to 5.30pm, Friday 8.00am to 5.00pm
Salary: $2300 to $2700

Job Description:
•To perform installation, servicing and maintenance works for German manufactured automated storage system.
•Lead the commissioning of automated storage system, ensuring seamless integration and functionality.
•To ensure timely completion of installation and commissioning tasks.
•To standby 24 hours on duty roster (will provide additional standby allowance & OT)
•To provision engineering services.
•Any ad hoc duties assigned by Superior

Requirements:
•Professional Certificate / NiTEC in Mechanical and/or Electrical Engineering or equivalent
•Minimum 1 year experience in similar position on maintenance/service of machinery. Candidates with no
•experience are welcome to apply. Training will be provided
•Knowledge of electrical works and the analysis electrical circuit diagrams is essential
•Proficient in Microsoft office
•Good working attitude and good team player
•Excellent skills in communication and collaboration
•Possess good customer service attitude
•Meticulous and have an eye for details
•Ability to work within tight timelines
•Must be able to multi-tasks

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.

Requirement :

• Singapore Citizen/PR
• Diploma in Food Science or Higher Nitec in Applied Food Science
• Fluent in English and Mandarin or Malay
• Familiar with Halal Certification Matters

Position Summary :

The primary duties are to develop and improve products through experimentation, perform tests on food ingredients and ensurethat correct methodologies are used to generate information for the required food quality and consistency standards. He/She supports the production function by providing food science expertise in designing processes to manufacture new products; meeting regulatory requirements for sales and export, as well as Halal compliance.

Duties and Responsibilities:

Innovate new food products

• Create product prototypes through experimentation and laboratory tests
• Explore new applications of existing products and processes
• Evaluate products’ characteristics and shelf life for implications on quality and scalability
• Establish product specifications and documentation
• Formulate product refinements based on sensory testing and consumer data

Conduct tests for food quality

• Guide sample collection activities, to ensure compliance with specified procedures
• Perform appropriately for abnormal occurrences affecting sampling conditions
• Guide testing activities to ensure correct test methods, conditions and processes are employed
• Conduct follow-up tests on samples that require attention
• Document, compile and summarise experimental data for review and interpretation
• Sensory evaluations

Operationalise manufacturing of new products

• Conceptualise mass production processes using current facilities and equipment
• Refine recipe formulation for mass production purposes and compliance to regulatory and other requirements
• Review methods to improve quality of new food products and ensure compliance with food regulations during mass production
• Troubleshoot new or modified production processes to resolve production, quality and regulatory compliance issues, such as Halal
• Recommend manufacturing processes and/or modify existing equipment or processes

Conceptualise marketing for product

• Verify product formulation and other information for product profiling
• Conceptualise “product stories” from food preparation processes for marketing purposes

Liase with suppliers

• Ensuring that the products are in line with company standards (eg. Halal & ISO)
• Checking with legislation if products are imported (eg. Whether permitted to import to Singapore & dosage amount if any, and Halal source)
• Checking minimum orders
• Ensure products are in accordance to legislations and standards, such as Halal source

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Responsible to provide quality service standard to customer.
• Maintain a strong customer relationship.
• Lead the team to complete assigned jobs.
• Guide and train SE/AE/Tech/GW on daily assigned jobs.
• Coordinate all site works with customer/ vendor/ sub-con.
• Conduct tools box meeting/ safety briefing to team prior to start work.
• Provide feedback of AE/Tech/GW performance to the management.
• Provide technical and logistical support to assign sites.
• Send vibration report to customer and save into server.
• Provide on-site and off-site technical advice to customer.
• Resolve technical and logistical problems on the complete range of products provided.
• Provide reports with detail findings and recommendations to customer.
• Generate Method of Statement and Risks Assessment for assigned jobs/ sites.
• Participate in planned routine maintenance and Adhoc works.
• Provide 24x7 customer support through telephone and site attendance.
• Monitor all maintenance activities e.g. battery, coolant, etc.
• Update and report any outstanding issue for assigned sited.
• To lead/carry out overhaul as PIC.
• Support the Assistance Manager to achieve operation objectives.
• Others tasks/project as assigned by Manager.

Join Our Team as a Customer Service Admin!

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every interaction counts? If so, we have an exciting opportunity for you!

Our Company:

• Beauty Industry
• 5 Days, Wednesday – Sunday (10am – 7pm)
• Bukit Batok (West)
• Basic Up $2800 + AWS + Company Benefits

Job Responsibilities:

• Handle customer inquiries promptly and professionally.
• Schedule and manage customer appointments efficiently.
• Provide exceptional service and support to ensure customer satisfaction.
• Collaborate with team members to resolve customer issues and escalate when necessary.
• Maintain accurate records of customer interactions and transactions.
• Handle inventory and order processing.

Requirements:

• Minimum 1 year customer service experience.
• Proficiency in MS Office and Excel
• Knowledge in customer service software will be an added advantage.

If you're ready to join our dynamic team and make a difference in the lives of our customers, please submit your resume to [email protected].

We look forward to hearing from you!

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Job Responsibilties:

1. Perform quality check on incoming, in-process, outgoing, return goods and existing materials.
2. Conduct laboratory testing in-house and send samples for external analysis.
3. Keep all QC check records and documents up-to-date and do proper filing for traceability.
4. Maintain proper documentation in accordance with food safety requirements.
5. Monitor GMP, personal hygiene practices at Production
6. Feedback Quality & safety issues promptly to R&D/QA Manager, working out actions needed
7. Support Customer Complaints investigation e.g. providing documents and sharing knowledge and observations
8. Report to R&D/QA Manager regularly at least weekly to update status of tasks assigned
9. Responsible for laboratory routine house-keeping program (5’S)
10. Report to R&D/QA Manager daily about work progress and challenges encountered so the Manager can provide support to clear obstacles
11. Prepare monthly reports (concise format) to R&D/QA Manager
12. Do other task assigned by superior.

Job Requirement:

• Minimum 1 year of experience in quality control/assurance in a manufacturing environment.
• Proficiency in MS Words and Excel
• Able to communicate well with others
• Know how to use measuring equipment
• Good eye vision
• Attentive to details

Interested Applicant may send your resume thru whatsapp +65 84597671

Job Description

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements

• Diploma, preferably with 1-2 years’ of relevant experience

• Good team player with strong interpersonal and communication skills

• Highly motivated, independent and adaptable to change

• Customer-oriented and meticulous with a flair for numbers

We are looking for a Cargo Hold/Tank Cleaning Expert.

This position reports to the Head of Specialists Center of Cargo Solutions and is part of the WSS Cargo Solutions Team. The Cargo Hold/Tank Cleaning Expert works in an ecosystem where product solutions are developed both vertically and horizontally across product groups and segments Therefore, close cooperation with the TS&BDM’s, the Head of Product Management, Marketing Manager, Category Demand Planner and Procurement Manager. Moreover, the Cargo Hold/Tank Cleaning Expert works closely with the Commercial Excellence organization on larger customer potential and customer feedback.

What you will work on:

• Responsible for handling CHC/TC Request for Quotations within the time allocated, creating and distribute quotation to customer
• Responsible for handling technical questions and advise customers on products and cleaning procedures within liability rights
• Maintain and develop existing customers to optimize the quality of service, business growth and best customer satisfaction
• Liaise with internal Cargo Solutions Specialist team to ensure products are competitive and meet the quality required from customer
• Source and purchase products internally and externally if required
• Proactively following up quotes to determine any unsettled questions and converting to order
• Have a ‘can do’ attitude to activities, growth, and collaboration
• Good understanding of port operations, port logistics and if cleaning procedures can be performed

What you need to succeed in the role:

• Master’s degree or equivalent – formal education in engineering, technical studies and / or business administration
• 3+ years of experience from maritime industry, preferably within dry bulk/tanker segment
• Excellent communication and presentation skills and ability to communicate effectively within a multinational environment
• Able to work independently, systematically and meet deadlines through good time management and allocation of priorities
• Self-driven, outgoing, flexible, proactive, seller mentality, coordination ability, service minded and full of initiative
• Proven team player and receptive to new ideas

What we offer:

Working at Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role as, please let us know why you are our new Cargo Hold/Tank Cleaning Expert.

Responsibilities:

• Conduct research on food trends, consumer preferences, and industry developments to enhance existing product quality and processes.
• Develop and test new product formulations considering taste, texture, nutrition, and shelf stability.
• Conduct R&D trials to produce samples for evaluation.
• Work closely with sales, production, and quality control teams to ensure product success.
• Stay current with food safety, labeling, and packaging regulations and standards.
• Document research findings, procedures, and product specifications.
• Occasionally travel on business trips to provide technical support and training to customers.
• Perform ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Food Science or a related field.
• Minimum of 1 year of relevant experience and/or training; or an equivalent combination of education and experience.
• Strong team player with a proactive approach and a positive attitude.
• Demonstrated creativity and innovative problem-solving skills.
• Willingness to travel overseas when necessary.
• Location: Pandan Loop (West)

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Office located at Kovan

Job Description and Responsibilities:

Admin:

• Attend to customers’ enquiries on our services and requirements through various channels such as phone calls, emails and text messages
• Address any complaints or issues faced by customers and resolve them in an effective and timely manner
• Establish good rapport and support to customers
• Work closely with the Operations Team
• Data Entries
• Support daily admin and operations when necessary
• Front desk and administration duties as and when required
• Ad hoc administrative duties assigned

Requirements

Able to start work immediately

Positive working attitude

Able to wok independently and take up new challenges

Proficient in English and Mandarin or other dialects

Working hours: 0900 - 1800 (Mondays-Fridays)

Job Description:

To support a complete portfolio of IT infrastructures for workplace and Telecom/WAN Services. This function assures IT services provided to its business organizations are in accordance with the expected service levels.

• Enable and support organizational transformation and change through the development and delivery of workplace strategies for the company.
• Coordinate communications and engagement between businesses and functions, to ensure workplace projects and initiatives deliver targeted business outcome
• Provide effective, compliant and functional leadership across the full breadth of workplace services for the portfolio
• Accountable for the IT Service Level Objectives, 3rd party vendor service quality, IT security risks, and shall align the IT operating processes to ISO/TS common quality criteria.

Profile:

• Possesses professional qualification in IT discipline or a relevant equivalent
• Technical experience in the Microsoft 365 will be an advantage.
• Sound understanding of how businesses operate and the key challenges faced in the operative environment
• Experience in coordinating, supporting or delivering workplace projects
• Excellent interpersonal, and communication skills
• People-oriented, customer service mindset
• Positive, team-oriented mindset, with a natural willingness to always go the extra mile