Service Technician

Requirements:

• NTC / Nitec in Electronic or Mechatronic
• Perform Servicing, Calibration and Testing of measuring instruments
• No experience is required as training will be provided
• Competent in written and spoken English as report writing is needed
• Opportunity for overseas training

Shape the future with us! Apply today!

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Description:

• Customer service and answering of phone calls

• Picking and packing of cakes

• Cashiering (able to handle different forms of payment modes)

• Replenishment and cleanliness of the store

• Any ad hoc duties as per assigned

Requirements:

• Preferably with some F&B experience

• Cheerful and able to work in a fast pace environment

• 6 days week at 54hrs/week. From 45th hour, will be 1.5x OT salary

• 9hrs/shift (exclude break)

• Must be able to work up to 11pm (closing shift)

Benefits:

• Increment (Minimum $100, after 1 year, depending on performance & attitude)

• Training provided

• Uniform provided

• Work location: Millenia Walk and Tampines West CC

• Good career advancement to Store Supervisor if performance is good

Interested candidates please apply to email: [email protected]

Xin Wei

CEI Reg: R23118455

Link2 Manpower Pte Ltd

MOM Reg No. 22C1131

• Answering enquires from all different mediums such as walk-ins, phone calls etc
• Assisting customers in any services as required
• Develop customer service quality benchmark
• Supporting new developments and initiatives
• Handling of administative tasks
• Any other adhoc duties as assigned

Requirements:

• Minimum Diploma
• Proficient in Microsoft Office applications
• Experience in B2C sales will be an advantage
• Location: Somerset
• Working hours: Mon - Fri, 8:30am - 6pm
• Salary: Up to $4500
• 1 year contract (renewable)
• Able to start work immediate or within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

• Assist in the daily operation of clinic
• Attend to walk-in patients and phone calls
• Appointment booking for patients
• Handle patient's registration and data entry
• Collection of payment from patients
• General administrative duties in the clinic, as assigned by the clinic manager

Requirements:

• Minimum GCE O Levels or above
• No experience needed willing to learn on job
• Able to start immediate

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

Our client is from Manufacturing Industry. They are looking for a Service Engineer to assist their Engineer team for the next phrase of their business. They are located in West– easily accessible. The Service Engineer is responsible for:

Duties

• Delivering pre- and post-sales support to customers in alignment with departmental objectives.
• Coordinating the tasks of service engineers and technicians, ensuring efficient handling of service calls and issue resolution.
• Methodically troubleshooting and promptly repairing equipment.
• Providing recommendations to customers on appropriate usage, maintenance, and corrective actions.
• Planning and executing preventive maintenance for contracted customers.
• Assisting with Projects and A&A works as directed by management.
• Ensuring the accurate organization of service, warranty records, and installation data.
• Training and guiding assistant service engineers and technicians on technical matters.
• Serving as the main point of contact for management updates on issue resolution and team coordination activities.

Requirements

• Minimum of Diploma in Mechanical/Electrical Engineering or its equivalent
• At least 2 years of relevant working experience in related industry
• Project Management, Product Knowledge Skills & exposed to AutoCad or relevant drawing applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Public Healthcare

AWS + PB

Staggered Shift Hours, Alternate Saturday/Sunday

Responsibilities:

• Handle telephone and email enquiries from hospital staff
• Maintains the cleanliness of the pharmacy work areas, and prepare work areas for daily operations
• Supports the hospital by participating actively in the various activities organized by the hospital. Activities include QC, community projects, staff welfare and recreational activities and etc.
• Assist in processing of medication orders for inpatient and outpatient dispensing and supplies
• Other duties as directed by the supervisors

Requirements:

• Minimum GCE 'N' or 'O' levels
• Possess the ability to speak two or more languages, to liaise with different patient groups
• Computer literate
• Experience in frontline customer service
• Willing to work 3 rotating shifts, including weekends and public holidays

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8922 3320

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Job Responsibilities:

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre / Service Desk agents are preferred.

6. Fast paced environment (gauge the number of calls handle per day, if more than 50, then proceed to propose)

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Saghana Sithara | Registration Number: R1550224

Call Centre Executive

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of full spectrum of Administration and office management duties.

About the role

• Interacting with customers, providing information in answer to inquiries about:

Services and completion, assistance for service and tools rentals/calibration.

• Taking service inquiry calls from customers or clients and dispatching the suitable customer service engineer/associate to address the site services.
• Receiving and processing orders, providing information concerning changes, pricing

in service, preparing the pre-invoices upon completions of services based on the

quotations and actual time sheets, preparing the shipping documents required for

the dispatch of materials to the customer.

• Follow-up complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments,

sub-contractors for the resource management as necessary to ensure effective

customer service.

• Follow-up of the invoice’s status with commercial group and with customers.
• Follow-up of the payments schedules to the subcontractors pertaining to the site

services and clearing the payment in time.

• Update the HSSE and OSHA’S requirements and check the risk analysis (RA) records are completed before the start of the site commissioning.
• Record the monthly man hours/OT hours & claims.

Skills and experience

• Calmness under pressure and maintain records in timely and accurate mode.
• Good decision-making, communication, and computer skills.
• Ability to encourage and motivate people with responsible attitude.
• Interest in helping and working with customers.
• Should have sound practical judgment of priorities.
• Familiar with Microsoft office is a must.
• A level or Diploma education from an accredited institution.
• 2-5 years’ experience in customer service activities or in planning and scheduling of

projects.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Jobs Responsibilities

• Attend to phone/email enquiries from customers
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Prepare effectively and accurately requests - policy summary,premium paid, beneficiary information.

Job Requirements

• Min. GCE A Levels/Diploma
• No experience required
• Training provided

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Ward Service Associate (5 Days, Fixed hours, $1700-2000)

• Fixed hours
• Monthly $1700-2000

Responsibilities

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Requirements

• N level and above.
• Experience in Food & Beverages will be an advantage. Candidates who do not have the relevant experience but have a passion for the healthcare industry are welcome to apply
• Team player with good communication and interpersonal skills
• Proficient using MS Offices applications

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: NICH) or contact our office at +65 6709 3317 for a confidential discussion.

Job Code: NICH

EA Reg No: R23112658 (Nicholas Heng Zhe Xuan)

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

- With AWS + Variable Bonus

- Shuttle service to and from Tuas Naval Base at Joo Koon MRT (AM and PM)

- Shuttle service to and from Changi Naval Base at Simei and Tanah Merah MRT (AM and PM)

- Normal Office Hours: Monday to Friday (8am to 5.30pm)

Responsibilities:

• To perform troubleshooting, installation/removal, modifications, maintenance and repair on designated equipment either on shore or on-board vessels
• Indent or sourcing for spares and consumables
• Responding to RFQs
• Providing service reports
• Performing administrative closure of jobs
• Perform other related duties as assigned

Period:

• 1 Year Contract (Renewable)

Location:

• Changi / Tuas
• Shuttle Service to and from Tuas Naval Base at Joo Koon MRT (AM and PM)
• Shuttle Service to and from Changi Naval Base at Simei and Tanah Merah MRT (AM and PM)

Working Hours:

• Monday to Friday (8am to 5.30pm)

Salary:

• Basic Salary (Depending on experience and qualification)
• Plus AWS
• VB (Subjected to individual and company performance)

Requirements:

• ITE or diploma in Electronics Engineering or equivalent
• At least 2 years of experience in navigation & radar equipment troubleshooting and servicing
• A good team player who is hands-on and meticulous
• Able to read and interpret schematics and tech drawings will be an advantage
• Able to perform field work on-board vessels and ship yard
• Able to carry out testing, repair and inspection of the below list of equipment will have an added advantage:ECDIS System
  Radar system
  Speed log equipment
  Echo sounder equipment
  Transmitting magnetic compass system

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201 )

3 Shenton Way, Shenton House #19-01, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Working Arrangement

Location: Oasis Terraces Branch

Work Days: Tuesday - Friday, Sunday (Monday and Saturday OFF)

Work Hours: 2 Weekdays 10am - 7pm, 2 Weekdays 12.30pm - 9.30pm

1 Weekend: 8.30am - 6.30pm

Job Responsibilities

• Acquire and maintain strong knowledge of the organisation's programmes, services and processes

• Keep abreast of latest MOE initiatives to stay relevant with customers' needs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Build rapport and maintain a positive relationship with all customers

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Minimum Diploma holder

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and on weekends (4 weekdays and 1 weekend)

• Able to travel to other branch if required (relief duty: east area)

*Position and remuneration can be negotiated based on the candidate's relevant experience(s).

*We regret to inform that only shortlisted candidates will be contacted.

• Attractive Remuneration
• Excellent Benefits & Worklife Balance

About Our Client

Our client is a regional brand focusing on distribution of speciality foods to food retailers. The team is constantly growing and evolving through the market trends and cycles.

Job Description

• Analyze brand positioning and consumer insights
• Translate brand elements into plans and go-to-market strategies
• Manage a team of creative people to execute the plan
• Working with the R&D team and Production team on product development initiatives
• Establish performance specifications, cost and price parameters, market applications and sales estimates
• Measure and report performance of all marketing campaigns, and assess ROI and KPIs
• Monitor market trends, research consumer markets and competitors' activities
• Oversee new and ongoing marketing and advertising activities
• Monitor product distribution and consumer reactions
• Devise innovative growth strategies
• This job also requires you to travel and/or coordinate with overseas partners.

The Successful Applicant

• Around 4 years of Marketing experience within Horeca / Food / Food Retailer / FMCG
• Strong expertise within Branding
• Excellent communication skillset to collaborate with key decision makers
• Jack of all trades marketer

What's on Offer

The successful candidate will embark with a company that prides themselves as an employee-first organization. The team is constantly growing and expanding coupled with an attractive remuneration package with AWS.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies