able to work on weekends

able to speak simple english

able to work with other team members

able to cut fruits

able to stand for long hours

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

Assist F&B Managers/Supevisors to manage restaurants and coffeehouse:

• Greet and welcome members and their family to the F&B Outlets.
• Recommend food menu and drinks
• Key orders into POS system and/or guide members to key in food orders
• Assist to replenish and order supplies
• Prepare duty roster and liaise with permanent and part-timer staff
• Coordinate with F&B team to provide excellent services

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Permanent, 5 days, Eunos

Jos scope

· To perform trouble shooting onsite

· To be in charge of preventive maintenance for electrical power system – UPS System and data centre equipment.

· To perform onsite installation, testing and commissioning of UPS, batteries and electrical power system equipment.

· To record safety and technical documentation.

Requirement

· Min NITEC Diploma Electrical, Electronics Engineering or equivalent

· 3years of hands-on working experience in electrical power systems.

· Familiar with electrical, mechanical

· Singapore Class 2B and/or Class 3 license

· 24/7 on call standby (Extra allowance will be provided) (Rotating 1sthalf or 2nd half of month)

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Chefs design menus create dishes and oversee the planning organisation preparation and cooking of meals in hotels restaurants and other eating places on board ships on passenger trains and in private households

Responsibilities :

- planning and developing recipes and menus, estimating food and labour costs, and ordering food supplies
- monitoring quality of dishes at all stages of preparation and presentation
- discussing food preparation issues with managers, dietitians, kitchen and waiting staff
- supervising and coordinating the activities of cooks and other workers engaged in food preparation
- inspecting supplies, equipment, and work areas to ensure conformance to established standards
- determining how food should be presented, and creating decorative food displays
- instructing cooks and other workers in the preparation, cooking, garnishing, and presentation of food
- participating in the recruitment of kitchen staff and monitoring their performance
- preparing, seasoning and cooking speciality foods and complex dishes
- explaining and enforcing hygiene and food safety regulations

The Job

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns

• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns

• Achieve individual and team performance KPIs and goals

• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

• Gather customer feedback and sentiments and escalate to the Team Leader for further actions

• Maintains and improves service level quality by adhering to standards and guidelines

• Handle ad hoc duties as required

• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Minimum 1 year of experience in outbound call centres

• Minimum GCE ‘O’ Level / Diploma

• Excellent interpersonal and persuasive skills

• A good team player with ability to multitask and meets stringent service standards

• Keen to learn and positive work attitude

• Proficient in Microsoft Office

• Meticulous in documentation and fulfillment work

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

To ensure a faster shortlisting interview process, kindly text me at 96429153

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23111945 Lim Soo Ching

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

no experience needed! training will be provided!

• Scheduling of future appointments
• Registration of patients
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min ‘A’ Levels / Diploma and above
• Able to start work on short notice

We regret that only shortlisted candidates will be contacted

Interested candidates, please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Contract Duration: 1 year contract

Salary: $4500

Location: Joo Koon

Working hours: Mon - Fri: 8.30am - 6pm

Duties and Responsibilities

You are responsible for leading a team of customer service officers to deliver efficient and consistent customer service experience, regardless of the channel customers choose to contact us. Supporting the businesses from grocery to food and membership, you will:

• Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
• Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
• Handle escalated feedback and provide appropriate solutions in a timely manner
• Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
• Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
• Establish individual and team goals and review team performance for continuous development
• Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
• Conduct performance appraisals and provide constructive feedback to direct reports
• Compile and analyse data for management reporting

Requirements

• Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
• Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
• Highly customer service-oriented, meticulous, and resourceful
• Strong analytical and problem-solving skills with the ability to work independently
• Strong leadership and adaptable to changes in a highly dynamic work environment

Good to have

• Preferably at least 3 years of supervisory role experience with excellent leadership record
• Working knowledge in systems such as SAP or Zendesk is an advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/3945

To ensure a faster shortlisting interview process, kindly text me at 96429153

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23111945 Lim Soo Ching

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Lead, manage and motivate a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

Job brief

We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Responsibilities

• Pick and deliver company products items to different addresses as assigned.
• Follow the given schedule and be time-bound on the job.
• Follow the prescribed routes most convenient for delivery.
• Pick, load and unload the products as needed.
• Inspect, operate and maintain the vehicle and its cleanliness.
• Collect payments whenever necessary.
• Ensure the customer receives the signs or assist with their racking
• Collect returns and pick up ad-hoc items as necessary
• Follow road safety rules and regulations.

Requirements

• Only Singaporean/SPR may apply.
• Valid professional driver’s license for the required vehicle type.
• Prior experience as a delivery driver.
• Great time management and organization skills.
• Good ability to drive with no prior violations.

Others

Working days: Mon-Fri, 8am to 6pm, with teabreaks and lunch breaks.

Benefits : Company Transport provided at Lakeside MRT, Lunch provided.

Location: Jurong.

Whatspp your resume to + 65 8853 8985

Only shortlisted candidates will be notified

职位简介

我们正在寻找负责任的送货司机，以便及时将产品配送给我们的客户。 您将以专业且具有成本效益的方式代表我们公司，以提高我们的盈利能力和客户满意度。

职责

• 将公司产品项目交付到指定的不同地址。
• 遵循给定的时间表并在工作中有时间限制。
• 按照最方便送货的规定路线。
• 根据需要装载和卸载产品。
• 检查、操作和维护车辆及其清洁度。
• 必要时收款。
• 确保客户收到标牌或协助他们上架
• 收集退货并根据需要提取临时物品
• 遵守道路安全规则和规定。

要求

• 只有新加坡人/SPR 可以申请。
• 所需车辆类型的有效专业驾驶执照。
• 有送货司机的经验。
• 出色的时间管理和组织能力。
• 良好的驾驶能力，没有违规行为。

其他

工作日：周一至周五，上午 8 点至下午 6 点，有茶歇和午休时间。

福利：在 Lakeside MRT 提供公司交通服务，提供午餐

地点：裕廊

Whatspp你的简历到+ 65 8853 8985

只有入围者才会被通知

• A Global leader in innovative solutions for the construction industry.
• Exposure to leading industrial trends and technology.

About Our Client

The client is a global leader in providing innovative solutions for the construction and building maintenance industries. With a strong commitment to quality, reliability, and customer satisfaction and has earned a reputation for delivering cutting-edge tools and services.

Job Description

Key Responsibilities:

• Lead and manage the daily operations of the tool service centre, ensuring high efficiency, quality, and adherence to the company's service standards.
• Develop and implement operational procedures to optimize workflow and enhance overall service centre performance.
• Train and develop a team of skilled technicians, fostering a culture of excellence, accountability, and continuous improvement.
• Collaborate with the sales and customer service teams to understand customer needs and expectations, ensuring the service centre delivers outstanding support to our clients.
• Steer and implement service enhancement projects.

The Successful Applicant

Qualifications:

• Bachelor's degree in Business Management, Engineering, or a related field.
• At least 7 years of proven experience in a operations/planning.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of SAP/BI analytic tools.
• Effective communication and interpersonal skills.

What's on Offer

The client provides a competitive and market-aligned salary, recognizing their skills and experience. They provide comprehensive health benefits, including medical, dental, and vision coverage. Performance-based bonuses are available to reward exceptional contributions, and there are opportunities for professional development, training, and career advancement within the organization.

• Provide excellent customer services
• Always strive towards best customer satisfaction
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Check products for quality
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Location: Novena

Working Days: 5.25 days (Monday to Friday, Alt Sat half day morning)

Working Hours: Weekdays 7-4/8-5/9-6/10-7pm; Sat 7-11/8-12/9-1/10-2pm

Salary range: $1800 - $2800 (Salary will depends on years of relevant experience and qualification)

Job Duties:

• You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients.
• You will handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling.
• In addition, you will handle the administration of patients' records and assist doctors with patient's medical reviews in the consultation rooms.

Job Requirements:

• GCE N level and above
• Comfortable to start off with 1 year contract, will rotate to different clinic depends on which clinic requires manpower that day.
• Open to fresh or those with customer service experience, open to candidate that wants a gap year before any further studies

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Responsibilities:

• Welcome customers as they come into the restaurant
• Process customer’s orders and generate their bills through cashless payment via POS systems
• Provide answers to queries presented to clients regarding services and offers made available
• Respond to customer complaints and questions, resolving issues where possible and referring customers to managers as needed
• Use various selling techniques to suggest additional purchases and upsell to customers.
• Keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low
• Serve foods to customers in an effective manner
• Clean all tables after customers have left and get such tables prepared for the next set
• Any other duties as assigned by Supervisor

Requirement;

• Ability to carry out required tasks in an accurate manner
• Ability to maintain composure during rush hours
• Deliver quality customer service and assistance
• Team player
• 6 days’ work week for full timer
• Flexible hours for part timer
• Able to perform flexi timing, and work on weekends & public holidays
• Candidates with no experience are welcome to apply!

About our Company
Founded in 2017, Cray Ventures Private Limited is the holding company operating Playmade, one of the leading quick-service tea players in Singapore and we are looking for partners to expand our footprint globally!

With 22 outlets and growing, the youthful brand has won the hearts of many tea lovers both young and old. The brand’s playful spirit is seen through the name - evoking a sense of imagination and hand-crafted fun.

At Playmade, we pride ourselves in using only the freshest ingredients both imported or locally sourced, creative menu offerings and the R&D of our exotic and creative tea flavors. We want to be “Everyone’s everyday drink, made by hand and using all-natural ingredients.”

What sets ourselves apart from other bubble tea brands is our freshly-made pearls produced daily in an open-kitchen concept as an artistry display, in a hygienic and safe environment.

Why join us?

• You will be part of a fast-growing, fun and energetic family who are just as professional and passionate about our Bubble Tea.
• Our work cultures are inclusive, respectful, nurturing and collaborative.
• We are adventurous as a brand and is unafraid to venture uncharted territories in our quest to grow.

Responsibilities

As an Playmade Service Crew, some of your responsibilities would include but may not be limited to:

• Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
• Involve in closing of shop (only applicable for night shift staff)
• Attend to walk-in customers promptly
• Maintain cleanliness and tidiness in work areas
• Assist in stock taking / recording
• Answer incoming calls and handle delivery orders
• Other duties as assigned by superior

Requirements

• No experience required as on-the-job training will be provided
• Pleasant disposition and well-groomed
• Cooperative and helpful with other team members
• Excellent and positive service attitude
• Able to work shifts, weekends, eve of public holidays and public holidays on 6 days per week, on rotating shifts
• Independent and able to multi-task
• Able to commence work in short notice will be an added advantage

Benefits

• Good career progression plans
• Annual leave
• Up to 8 off days per month
• Overtime pay
• Medical benefits
• Daily staff drink
• Other allowances* eg transport, attendance
• Performance bonus
  * Terms and Conditions apply.
  

We regret that only shortlisted candidate would be contacted.

We are looking for Patient Service Associates to join the team

Job Details:

• Working location: Central area
• Working Days: 5.5 work week
• Working Time: 8.30am - 5.30pm (Weekdays), 8.30am - 12.30pm (Saturday)

Job Responsibilities

• Handle and follow up on appointment scheduling, coordinate with medical staff and patients, ensuring both patient and clinic needs are met
• Attend to patients with courtesy, empathy with exceptional service standards.
• Answer phone calls, and respond to customer inquiries via email and other channels
• Process payments and manage invoices

Job Requirements:

• Minimum O Levels
• Prior healthcare, nursing experience will be advantageous
• Good interpersonal skills and a pleasant personality
• Able to work in a team as well as independently with minimum supervision.
• Detailed-oriented, effective follow-ups with patients and meticulous
• May be required to commit to late shifts

We regret that only shortlisted candidates will be notified.

MDE Capital Consultancy (EA License Number: 21C0684)

EA Personnel : Sarah Foo (R23113355)

Job Description & Requirements

- With Cheerful and positive attitude

- Customer-oriented

- Flexible and understand the nature of work in F&B

- Able to handle customers and complains

- Has extensive training and experience in Bartending

- Preferably with expeience in the plating and kitchen assistance

- with a "CAN DO" attitude and able to do multi-tasking

- Efficient and meticulous

- Organize

- Has commitment to work

- Can work well with the team

- Hardworking person

- willing to work during weekend and PH

- preferably can speak chinese, malay, english and Tamil

- Knowledge of supplies, equipment, and/or services ordering and inventory control.

- Ability to follow routine verbal and written instructions.

- Ability to read and write.

- Ability to understand and follow safety procedures.

- Ability to safely use cleaning equipment and supplies.

SKILLS REQUIRED:

- Verbal communication skills

- Interpersonal communication skills

- Customer service

- Team-oriented

- Organized

- Multi-tasking

- Problem-solving

- Creativity

- Bartending

- Must be able to self-learn digital devices

- Must be all-rounded from front - kitchen

- Must be independent

Please send your resume to: [email protected] & [email protected] or whatsapp your resume to +659172151 & +658626 0136 stating the position you are applying for

Responsibilities

• Planning, recommending and customizing itineraries including booking hotels, flights, ground transportation

• Adheres to company standards in delivering customer service including professional telephone etiquette

• Handling all reservations requests/enquiries via emails and other online/offline channels

• Prepares and maintains reports for sales forecasting

• Ensure travel documents and invoices are processed accurately

• To coordinate and liaise with relevant departments internally such as Operations

• Ensure overall Customer satisfaction

• Assist with the invoicing and data entry

• Update petty cash book

• Handling drivers’ claims matter

• Simple filling and sorting out documentation

• To perform documentation work (from receiving, distribution, filling to archiving and disposing of documents)

• Ad hoc duties given by superior

Requirements

• Candidate should possess Diploma/Professional qualifications in the travel industry

• Possess at least 2 years of experience in the Travel Industry

• Prior experience with corporate sales and marketing will be advantage

• Good knowledge of tour products and tour leading

• Strong interpersonal and communication skills

• Comfortable working in a hands-on environment and contribute to all areas

• Ability to handle stress and work in fast paced environment & extended hours

• Keen interest in local and international travel trends

• Excellent communication in English, Malay, and Mandarin

• Scheduling of jobs for drivers and manage drivers to ensure smooth operations
• Point of liaison for drivers and customers / site supervisors
• Taking of clients orders and dispatching / coordinating of jobs
• Handle & manage chinese and english speaking clients as well as logistics teams queries and expections
• Maintain good service and communication with customers
• Attend to customer quiries as the first point of contact via different channels such as phone calls, e-mails, sms and whatsapp
• Record all important customer queries for appropriate post-action review
• Provide administrative support and assist in other assigned ad-hoc matters when necessary
• Team Player and willing to learn attitude
• Able to communicate with Chinese & English Speaking Clients
• Able to handle stress and work efficiently in a fast paced environment. Good in multi tasking.
• Able to work shift work, weekends and public Holiday.
• Willing to travel to Tuas for work

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English