1. Handle daily phone call.
2. Able to dealing with customer’s feedback.
3. To answer customers’ enquire and complain promptly.
4. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
5. Daily office admin work.
6. To be a good listener and able to interacting with a diverse group of customers and colleagues.
7. Quick response to customer’s issues by actively find a solution and making a right decision
8. Preparation of sale and sale-related reports on a timely basis.

job Scope

· Manage incoming calls

· Support sales team in job processing and coordination of orders

· Obtain production requirement and updates from customers

· Prepare documents and coordinate shipments

· Sustain good relationship with customers, co-workers and colleagues through interactive communication.

· Training provided

Requirement

· Minimum GCE 'O' level / Higher Nitec / Diploma

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Service Delivery Manager

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Involved in managing the IT Service Delivery Operation and Management.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Spa Esprit Group – We’re Creative, Passionate & Tenacious
Headquartered in Singapore since 1996, our group is a homegrown company with the world’s most unique F&B, beauty and lifestyle brands. Our purpose is to impact people’s lives positively through our cafes, bakeries and restaurants. Our ethos is to be champions of quality, value and innovation. We operate more than 70+ outlets on a truly global scale with more outlets to come.

Our Team Culture
Our people aren’t robots, we empower people to be themselves, and let their personality, ideas and creativity shine. We take care of our people, we work hard to understand our team members as individuals to set everyone up for success. We build high-performing teams through creating courageous leaders, trusted relationships and training our teams to be knowledgeable and confident in their roles. Our team supports each other, looks after each other and works together to achieve our goals.
We’re about creating a space where everyone feels welcome. People can come together to enjoy great food, coffee, wine and company. We care about our customers and welcome them as we do into our home.

As we grow, we’re on the lookout for talented Head Chef’s who are fantastic leaders with creative and interesting food. We have upcoming roles for experienced talent, along with junior talent who are keen to gain experience from industry-leading chefs, sommeliers, baristas, bakers, pastry chefs and our leadership team.

Team Benefits
•⁠ ⁠Amazing career growth and promotion opportunities
•⁠ ⁠Industry-leading packages
•⁠ ⁠5-day work week
•⁠ ⁠End-year performance bonus
•⁠ ⁠Group medical, hospitalisation and dental insurance
•⁠ ⁠World-class coffee, wine, food and leadership education
•⁠ ⁠Overseas expansion exposure opportunities
•⁠ ⁠Free staff meals and drinks
•⁠ ⁠Discount across all SEG brands
•⁠ ⁠Group D&D and team bonding events
•⁠ ⁠Team member referral bonus
•⁠ ⁠Great annual leave

Key Account Manager (FMCG)

Location: Woodland

Salary range : $3,500 - $4,500

Working days: Monday - Friday (9am - 6pm)

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Job Requirements

• Diploma/degree in Sales, Marketing, Business Administration, or a related field
• Familiarity with CRM tools (eg. Salesforce) would be a plus
• Experience in FMCG (non-food) / Health & Beauty industry is required

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

After Sales & Service Maintenance Manager
Salary: $4000 - $4500 + AWS + PB
Location: Jalan Pemimpin (Bishan / Marymount MRT)
Working Hours: Mon - Fri 9am - 5.30pm, Alt Sat 9am- 12pm

Job Descriptions:

• To lead the maintenance department to provide good after sales service to all our clients in terms of service breakdown call, routine maintenance as well as spare parts replacement.
• Monitor the after sales team to propose new maintenance contracts or maintain existing ones by following up closely with clients including spare parts replacement.

Job Requirements:

• Experience in same or similar field for minimum 1-2 years

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

After Sales & Service Maintenance Manager - supply and install automatic doors [3770]

Salary: $4000 - $4500 + AWS + PB
Location: Jalan Pemimpin (Bishan / Marymount MRT)
Working Hours: Mon - Fri 9am - 5.30pm, Alt Sat 9am- 12pm

Job Descriptions:

• To lead the maintenance department to provide good after sales service to all our clients in terms of service breakdown call, routine maintenance as well as spare parts replacement.
• Monitor the after sales team to propose new maintenance contracts or maintain existing ones by following up closely with clients including spare parts replacement.

Job Requirements:

• Experience in same or similar field for minimum 1-2 years

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job responsibilities :

• Answer and attend to customers for PM Service with repair order proceeding
• Support Service Advisors in preparation of repair quotations to customers
• Process Service Appointment booking with reprint repair order
• Conduct/Collect customer Satisfaction Survey
• Prepare and despatch monthly service reminder
• Support front office reception

Requirements :

• CS Skills
• MS Office proficiency
• Min N/O Levels
• 1 year of relevant experience
  
  Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

EA License No: 95C2823

EA Personnel No: R23112241

EA Personnel Name: Jin Yee

Responsibilities:

• Attending project coordination meetings with site engineers;
• Monitor consumption/utilisation of materials and inventory;
• Strictly follow standard operating and safety procedures;
• Strict follow instructions on personal protection and safety;
• Installation of clean room structures;
• installation of HEPA filters;
• Ad-hoc duties as per assigned.

Requirements:

• Preferable to have 10 years working experience;
• Must have experience in managing work site team;
• Must have experience working in semi conductor production industry;
• Prepared to work on work site;
• Must be able to read and understand English instructions;
• Able to work independently;
• 5 days' work week in Pasir Ris.

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• Must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, must possess excellent client service skills.

M&E Company

Responsibilities

•Manage Technical Operation Team’s day-to-day operations (i.e. repair work, routine servicing, maintenance & T&C processes)

•Manage customer’s expectation, quality service deliverables and establish good rapport for long term relationship

•Manage department resources to ensure continuous smooth operations

•Monitor and conduct review on department manpower competency level

•Ensure continuous training/improvement plan is in place across the Technical team

•Ensure regular review of equipment refresh for customers

•Conduct quality checks on works completed

•Ensure compliance with Health, Safety, Environmental and Assurance regulations

•Able to troubleshoot and carry out repair work for M&E Infrastructures services in Data Center

Requirements

•Diploma/Degree and above in Mechanical & Electrical or relevant discipline

•Min 5 years of relevant working experience with at least 2 years in managerial position

•Excellent knowledge of M&E services with a relevant qualification

•Fire Safety Manager certification is preferred

•Green Mark certification or equivalent certification

•LEW certification an advantage

•Good interpersonal skills

•Self-motivated and meticulous

•Class 3 Driving Licence is preferred

Location: 10 Arumugam Road 409957

Interested candidate please email cv to [email protected] or whatsapp 97554222

XIN WEI
CEI Reg: R23118455

Link2 Manpower Pte Ltd
MOM Reg No. 22C1131

Roles & Responsibilities

Required Skills:

• A logical and systematic approach to work;
• Good time management ability;
• The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation;
• Commercial awareness and numeracy skills;
• Negotiation and analytical skills;
• Some degree of IT literacy and the ability to handle electronic data;
• The ability to manage change;
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
• Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail;
• A positive attitude to continued learning.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.
• Experience in Chemical Industry is an advantage
• Familiar with business softwares: WMS/EOS/JDA/SAP is preferred.
• Preferably Non Executive specialized in Logistics/Supply Chain or equivalent

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We’re looking for a proactive SAP Consultant (Sales Cloud) to delivery customisations for SAP Sales Cloud, while facilitating communications and support between cross-functional teams.

• Support internal teams on SAP Sales and Service Cloud functions;
• Provide advice and training to internal cross-functional departments;
• Engage in customisations to SAP Sales and Service Cloud;
• Act as point of contact between sales teams and internal IT teams;
• Provide L1/L2 SAP Sales and Service Cloud support;
• Engage in systems testing

Requirements

• Relevant experience working with SAP;
• Excellent communication and interpersonal skills;
• Able to work well with stakeholders across all levels.

Employment Details

• Attractive benefits and remuneration;
• Permanent position.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Position: Administrative Support Cum Customer Service Officer

Location: Paya Lebar

Salary: Up to $2600

Job Responsibilities:

• Assist manager by keeping records of tenant inquiries and complaints.
• Aid new tenants with fitting out applications and deliveries.
• Coordinate with contractors for on-site inspections.
• Provide administrative support for weekly and monthly HQ submissions.
• Professionally handle phone calls and feedback with a positive attitude.
• Maintain an organized filing system for property documentation.
• Manage office supplies inventory and equipment maintenance records.
• Assist with general administrative tasks.
• Provide support at the Serangoon Shopping Mall Concierge when necessary.

Job Requirements:

• Proficiency in MS Office.
• Minimum 'O' Level qualification or relevant certificates.
• Experience in the service industry or retail shopping mall sector preferred.
• Candidates with backgrounds in Hospitality, Tourism, or Hotel Management are advantageous.
• Strong communication and interpersonal skills.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.