Working Days & Hours: Mon - Fri: 8.45am to 5.30pm / Sat: 9am to 1pm
Work Location: Islandwide base on order [ Company Van provided ]
Salary: $1,800 - $2,400 + Commission / Incentive ($800 - $1,000)

Responsibilities:

• Perform installation of ceiling / ventilation / wall fans
• Perform repairs and maintenance
• Assemble of general fans when requested on-site
• Perform troubleshooting and repairs of faulty parts
• Any other adhoc duties when required

Requirement:

• Possess with class 3 driving license
• At least 1 year of relevant experience
• Possess with any technical certificate is preferred

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Dealing with admin matters in a finance industry
• Submitting claims, following up with customer service related matters
• Generating new insurance quotations, updating client policy summary, reminding client of payment due
• Preparing PowerPoint slides for meeting
• Booking venue for team events
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma in Adminitrative Management or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

F&B Executive/ Restaurant Assistant Manager

Working Day: 5 days work week (Rotate)

Working Hours: 2pm - 12am

Location: Chinatown

Salary: $2,750 - $3,200

Responsibilities & Duties:

• Cashier / POS / reception
• Maintaining of dining area and work station cleanliness.
• Follow recipes and presentation specifications.
• Grilling food for customer
• In charge of outlet’s daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company’s product
• Share the responsibility in guarantying the hygiene, safety and the service quality

☎️ Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Working Hours:
as per normal office hours

Responsibilities:

• Customer service duties
• Front Desk
• Answering on customers enquiries and handling of complaint when arrears
• Have to stand for long working hours

Requirements:

• Minimum O-Level /N Level
• At least 1year of experience in Customer Service
• Independent, process-oriented and comfortable speaking with customers
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills

How to Apply:

Please prepare your updated resume (Include your current salary and expected salary) and email to [email protected] or Whatsapp +65 8512 8044

We regret only shortlisted candidates will be notified.

EA License No: 05C3451
EA Personnel Reg No: R2198644
Ellen Lee Wei Xin

The client is a world leading semiconductor company. It is awarded as Top Best Working Place in Singapore.

Position: Customer Service Operations Admin (6 months Contract)

Venue: Woodlands

Working Hour: Monday to Friday, 8am to 530pm

Job Description:

• Provide day to day management of customers’ accounts to ensure that a professional and interactive relationship is developed and maintained.
• Ensure proactive steps are taken to optimize sales plans, maintain target inventory and meet other metric goals.
• Proactively monitor and analyze sales forecast to identify gaps between supply and demand.
• Maintain Contract pricing and direct quotes where applicable.
• Collaborate closely with internal partners for operational efficiency.
• Be the focal point for customer related issues /escalations.
• Identify and strive for continuous improvement including the establishment of global best practices for customer support.
• Remain knowledgeable about all organizations products and services to support sales efforts.

[Requirement]

• Preferably experience in Customer Service Operations.
• Familiar with Excel and SAP, ERP/CRM system.
• Strong communication and interpersonal skills.
• Adaptability to change in a highly dynamic/challenging work environment.

Shift Timings (Choose One Shift Option):

1. Option #1: Non shift

Working Hours : Non-shift: 42.5 hours per week

Mon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in between

Or otherwise advised by the Client

2. Option #2: Weekday shift

Working Hours : 5 working days, Mon-Fri.

42.5 hours per week.

Staggered shift hours : 8.5 working hours between 7am to 10pm + 1-hour meal break in between

Or otherwise advised by the Client

3. Option #3: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

4. Option #4: AM & PM Shifts + Weekends / Night

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Job Description

Inbound call handling for Bank's Accounts servicing,

campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Overtime is Required

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Process inquiries and enter customer orders.
• Develop positive and productive relationship with assigned accounts and serve as point person/expert on specific customers’ needs.
• Provide customer service for accounts and interacting with customers via email, fax and telephone, throughout Asian region.
• Monitor and assist in the maintenance of general and custom and market inventory and make appropriate recommendations to the Manager and the Outside Sales person.
• Maintain an effective working relationship with Outside Sales person and all other cross-functional personnel in the region as well as with our corporate headquarters, manufacturing and logistics in the USA.
• Know and adhere to all relevant company policy, procedures and work rules.
• Perform special assignments as required by Director – Logistics & Customer Service.

Requirements:

• Degree in Business/Engineering is preferred.
• Minimum 3 years relevant work experience preferred.
• Computer skills required.
• Experience/knowledge in dealing with Industrial Products will be an added advantage.

Job ID: L649RRW5

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 5500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Salary: up to $3000 (basic) + shift allowances

Location: Northeast

Job Description:

- Provide service to our patients and visitors including patients registration, bed reservation, appointment scheduling, billing, financial counselling, and follow up.

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Represent Clinic as a front line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Assist and guide patients on the use of self-service kiosk/digital services
• Provide frontline support for patients, including crowd control and responding to patient inquiries
• Perform other ad-hoc duties as assigned

Requirements

• Min NITEC / Diploma in any coures
• Able to commit till end of March 2025
• No exp needed, training provided
• Able to start immediately

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answering customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labeling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the company’s products and good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Programme Executive

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos

Salary range: SGD 2600 - SGD 3500

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Responsibilities

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

· Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

· Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

· Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Options (Choose 1)

Option#1: Weekends/PHs shift

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

• Working Hours : 5 working days, 1 rest day and 1 off day per week
• 42.5 hours per week
• Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.
• Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise advised by the Client

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Role & Responsibilities:

Overseeing all direct operated restaurant (DOR) brands culinary operations which may include food brands within Food Republic to manage the team with the highest of culinary standards.

This incumbant is expected to maintain complete knowledge of;

• All menu items available in the restaurant; primarily the DOR brands
• All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices
• Manage team schedules
• To ensure and establish cost control within all relevant culinary departments
• Overseeing and ensuring hygiene standards are of highest quality
• Establishing work safety measures for team
• Conducting food tasting
• Working together with management to create new product items
• Monitoring trend of sales and having improvement plans
• Assist in new stall / restaurant set up and opening
• Any other duties as assigned by Superior

Requirements:

• At least 3-5 years of hands-on back-of-house or kitchen working experiences
• Candidates with stir-fry or "zhi char" experience will be prioritise

Personal Attributes:

• Self-Motivator with high energy level
• Have passion working in the Food & Beverage Industry
• Creative and innovative
• Adventurous and able to work under pressure

Reporting to the Procurement team, you will assist and co-ordinate the team which includes:

• Provide administrative support to the procurement team.
• Ensure documentation is accurate and filed correctly.
• Reviewing of purchase orders and making sure that they are complete and accurate before approving them.
• Maintain procurement records and process invoice.
• Perform other duties as assigned.

Requirements:

• Proficiency in Microsoft Word and Excel
• Able to commit 5 days a week, office hours.
• Proficiency in SAP will be an advantage but not a must

Personal Attributes:

• Ability to work independently and complete assigned tasks within identified timeframe
• Positive working attitude
• Hands-on and an independent team player
• Strong design skills, keen eye for detail, visual literacy and meticulousness
• Good communication and organization skills

WALK-IN INTERVIEW

Every Thursday, 2PM to 5PM

Location: BreadTalk IHQ Food Republic, Tai Seng St, #01-06/07/08 (S534013)

Roles & Responsibilities：

• Simple food preparation (cutting of ingredients etc.)

• Provide counter service (greeting customer / product recommendation), cashiering and other ad hoc duties assigned in direct operated stall in various locations

• Accurately entering sales transactions into system and collection of payment

• Maintain clean work station / sufficient supply of consumables at stall front

Staff Benefits:

• Attractive Sign-on Bonus (Terms & Conditions Apply)

• Annual Leave and other Leave

• Medical and Dental benefits

• Year-end variable bonus

• Staff Discounts

• Training Opportunities

Other Details:

• No relevant experience is required

• Able to work rotating shifts and weekends

• Working Locations: Island-wide

Part-Time Available As Well: From $10/h to $13/h

Come and join us!

You may contact 9387 5107 for queries

Reporting to the Procurement team, you will assist and co-ordinate in the whole ordering cycle process with the suppliers. This includes:

• Providing product market trend and pricing
• Participate in cost-savings exercises and provide monthly report
• To develop, identify and manage Vendor performance
• Maintenance of master product & price list
• Evaluate quotations and tenders for best match, source for valued goods, negotiate purchase agreement to minimize cost while maintaining quality
• Handle new outlet opening & operation requirement
• Update SOP when required and any ad-hoc project assigned

Job Requirements

• Minimum diploma in any related discipline
• At least 2 year purchasing experience in hospitality/F&B industry
• Pro-active, meticulous and work independently
• Proficient in Microsoft Office and SAP (SAP will be an advantage)

WALK-IN INTERVIEW

Every Thursday, 2PM to 5PM

Location: BreadTalk IHQ Food Republic, Tai Seng St, #01-06/07/08 (S534013)

Roles & Responsibilities：

• Provide counter service (greeting customer / product recommendation), cashiering and other ad hoc duties assigned
• Prepare (homemade/cordial) beverages (e.g. traditional kopi and tea)
• Prepare ingredients, cook and serve desserts to customers
• Cut and arrange fruits into display chillers
• Maintain cleanliness/sufficient supply of condiments and consumables at stall front

Staff Benefits:

• Attractive Sign-on Bonus (Terms & Conditions Apply)
• Annual Leave and other Leave
• Medical and Dental benefits
• Year-end variable bonus
• Staff Discounts
• Training Opportunities

Requirements:

• Able to work rotating shifts and weekends
• Plus point if Individuals has the Halal Foundation Supervisor Level Course Certificate
• Working Locations: Island-wide
• Part-Time Available As Well: From $10/h to $13/h

Come and join us!

You may contact 9387 5107 for queries

CLUBHOUSE EXECUTIVE (Covering Night Duty Officer)

(Location : Changi)

As a Clubhouse Executive (Covering Night Duty Officer) in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse.

What you’ll be doing:

• Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse.
• Handle enquiries (walk-in/phone) and assist in operations and administration of the Front Office.
• Manage housekeepers and security guards
• Oversees the Chalet operations when on duty overnight (covering Night Duty Officer when he is on off).

We want you, if you have/are:

• Minimum Nitec with at least 1 years of working experience in Customer Service.
• Good communication and interpersonal skills.
• A cheerful personality and willing to go “extra mile” for customers.
• A mindset to work independently, be resourceful and self-motivated.
• Proactive with good learning attitude.
• Able to work on weekends, Public Holidays and overnight.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Key Responsibilities:

1. Trade Marketing Support

• Support the Marketing Director in planning and executing marketing campaigns to promote 3rd party brands at retail supermarkets.

• Coordinate marketing initiatives and promotional activities for 3rd party brand partners.

• Develop advertising materials for POSM, digital and social media channels.

• Assist in creating sales support materials and retail in-store promotions.

2. Retail Marketing for offline Gourmet Retail Shop and online QB Food Eshop

• Support Marketing Director in implementing local store marketing, weekly promotions, and activities to drive foot traffic and sales in the Gourmet Retail Shop and QB Food online store to meet assigned sales targets.

• Plan weekly promotions for the Gourmet retail shop and QB Food online store (including selecting the right mix of products and setting pricing).

• Assist in overseeing retail merchandising efforts for optimal product display and sales.

3. Marketing Apps Maintenance

• Support marketing team to maintain and update mobile apps, and platform optimization.

• Monitor and troubleshoot app performance issues for optimal functionality.

• Collaborate with UX/UI designers to enhance user interfaces and overall user experience. Qualifications:

• Diploma/Degree in Business/Marketing. • At least 2 years of FMCG trade marketing or retail marketing experience. • Basic understanding of e-commerce, digital marketing, and social media. Behavioral Attributes:

▪ Team player with the ability to work independently.

▪ Detail-oriented and organized.

JOB DESCRIPTION

• Support functional departments in terms of processes of food quality and safety during daily operations.

• Plan, organize, and coordinate to ensure the smooth operation of the QA Department daily.

• Understand the business direction of the company and work closely with respective coaches to make necessary adjustments on job scopes and responsibilities to synchronize with the strategic plans of GM.

• Prepare monthly reports i.e. Complaint Log, HACCP Objectives Summary, Demerit Point System Records, GMP audit, etc. for submission to the Management

• Collect and analysis data/trend analysis report on non-conformity and improvement initiatives.

• Plan lab testing by the sensitivity level of FG to manage and control department expenses and to keep within budget.

• Participate and support quality system implementation (audit activities by government sectors, certification bodies, and customers)

• Work closely with all functional departments on improvement initiatives i.e. standards, processes, and procedures in writing

• Assign with short-term projects/initiatives/training programs and responsible for ensuring completion of work before the datelines.

• Report all non-conformity matters with regard to food quality or safety to the coach.

• Other project as assigned

Job Requirements

• Minimum 5 years experience working in the Food industry and possess good knowledge of manufacturing processes.

• Proven track record in leading the set-up and implementation of ISO22K or higher standards in the food manufacturing industry will be an added advantage.

• Possess knowledge of international standards i.e. FSSC22K, GFSI

• Min. Degree/Diploma in Food related discipline, Food Science or Food Technology

• Strong interpersonal and communication skills

• Able to meet tight deadlines and attend to emergencies after work hours

• Bilingual in English and Mandarin to liaise with Mandarin-speaking stakeholders

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)