Job Description

• Oversees day-to-day operations and customer service department.
• Keep the pulse of customer satisfaction
• Manage account/customer expectations
• Process customer orders and routings.
• Coordinate freight shipments and transport arrangement
• Import/export permit declarations and customs clearance
• Prepare billing
• Perform other ad-hoc duties when assigned.

Job Qualification

• Possess at least GCE 'O' Level or equivalent.
• Preferred 2 Year(s) of working experience in the related field
• Required language(s): English, Mandarin
• Proficient in Microsoft Office applications
• Proficient in SG Custom import and export permit declaration

Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Manage complete order to cash process.
• Process customer orders using SAP system.
• Support sales for designated countries effectively.
• Coordinate shipping documentation preparation for customers.
• Resolve customer complaints and sample requests.

Requirements:

• Minimum 3-5 years of relevant working expeirence.
• Proficient in SAP and MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Service Technician/Technician
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $2600 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform maintenance and repair tasks on various electrical and electronic systems, both outdoors and within the company workshop.
• Troubleshoot issues effectively to ensure minimal downtime.
• All other assigned duties.

APPLY NOW!!!

• Minimum Professional Certificate/NiTEC (Electrical & Electronic Engineering / Electrical Engineering).
• At least one year of experience in customer support and repair of forklifts, automobiles, and heavy industrial equipment.
• Must have knowledge of AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3800 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of commercial cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering) with expertise in AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Minimum 1 year of experience in customer support and in repairing heavy industrial equipment.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

The Difference You Will Make

STERIS is recruiting for a Senior Field Service Engineer to join our team in Singapore. As a proven leader and technical expert within the Service Engineering department, you will be responsible for independent management and completion of assigned projects, providing consultative support on technical issues to personnel at all levels of the organization and development as well as implementation of process improvement initiatives. You will drive activity across the service organization by using clear communication and data-driven justification and comprehensive expertise of a particular field or technology necessary to meet future goals of the service organization.

What You Will Do

• Plans optimum workload and journey times to include servicing, warranty calls, and breakdown cover. Assessing priority of customer and company requirements, altering workload as necessary.
• Perform preventive, corrective maintenance and Qualification Operation Qualification (IQOQ) as required on STERIS and related product lines. This includes testing, disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
• Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
• Service customers by providing Product Maintenance Agreement (PMA), service calls, warranty calls, field upgrade programs, etc. Perform installations as required.
• Perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion.
• Actively promotes the advantages of the Company’s Service Contracts by selling contracts at every opportunity and to achieve the service sales budget set by the Company including collection of payments due from the service invoices which are billed locally to the hospitals.
• Maintain a working relationship with the Service Manager to advise of activity/changes related to sales opportunities in assigned territory.
• Maintains effective relationships with the Service Manager, customers, managers, support functions, and the sales organization, ensuring customer expectations are exceeded.
• Respond to routine customer and sales questions regarding equipment operation and performance. At the Service Manager’s discretion, provide on-site support to the sales organization, limited to identifying opportunities, sizing, and utility requirements.
• Maintains adequate stocks of required spares, to ensure equipment is repaired and service on the first visits and second visits are kept to a minimum.
• Provides detailed reports on condition of customers’ machines as and when required. Assesses and reports on reliability of new products and modifications.
• Maintains and updates customer record system for own use and the benefit of the other departments such as installed bases of our equipment in local hospitals and the serial numbers of the equipment supplied.
• Identify and implement changes to processes, systems and/or procedures that improve performance and increase department efficiency.
• Provide in-service session for the customers and conduct equipment and assist product clinical trials demonstrating applications with regards to systems, accessories and techniques when required.
• Training the new engineers, assists project engineers with pre-site installation requirements, risk assessments and ensure that subcontractor on site comply with Workplace Safety and Health (WSH) and safety standard, support product complaints, and provides consultative support to Regulatory and Quality Control for product upgrades and service procedures.

What You Will Bring

• Significant experience in Service Engineering or associated field with technician Certificate/Engineering Diploma with or Degree or equivalent.
• General knowledge of washers & decontamination products, principles and methods of sterilization, steam generators, operating theatre lights and tables, industrial controls and central processing systems will be beneficial.
• Able to make decision to solve complex mechanical/system problems utilizing technical manuals, publications, and engineering support.
• Computer knowledge of networking of two & three tier configurations.
• Able to travel to customer sites with flexible scheduling to accommodate customer needs.

Description

• Maintain a good relationship with customer
• Answer incoming phone enquiries and email enquiries
• Updates of schedule, excel and inform relevant parties on the changes
• Prepare and send quotations, invoices and agreement to customers
• Able to support customers on phone regarding service agreement or quotation or payment issue
• Maintain database
• Prepare and send serving quotation, invoice and etc.
• Update driver ETA
• Need to support in emailing work at times

Requirement:

- Must have at least 1 year working experience

- Able to work on 5.5 days (Sat - work from home)

- Must know MS Office

-Must be team player

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Responsibilities:

• Provide technical assistance to all relevant departments, dealers, sub-contractors and customers.
• Attended customer complaints and technical enquiries; provided prompt and effective resolution (both on site and through phone) to any product or service problem in accordance with pre-determined performance standard.
• Ensure all documentation (e.g., technical reports) is up-to-date and in order; ensure timely and accurate update in the Service information system for effective follow-up and decision making.
• Prepare periodic progress report and feedback (e.g., on product quality and market information) to management.
• Actively involved in the implementation of function strategies and initiatives for the achievement of department goals.
• Conduct morning verification of jobs carried out for all Service Partners.
• Manage Service Partners and upkeep the service & technical standards for all teams at jobsites.
• Be available and standby for after office hours activation through phones or to sites.
• Perform risk assessment to minimize risk at job site.
• Ensure jobs are carried out complying to safety guideline from authority.
• Perform any other duties assigned by the superior.

Pre-requisites

• Minimum five (5) years’ experience in repair, servicing, and installation of air-conditioner for NITEC holder in Building Services Technology (Airconditioning & Refrigeration or Mechanical & Electrical Services) OR Minimum two (2) years’ site experience in air-con related industry for Diploma holder in Mechanical Engineering
• Proven experience working as a Site Supervisor
• Good communication and written skills

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

​​​To provide exceptional customer service to both internal / external customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by OPA/Air Lateral) are entered into ETMS timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise F2F / BCR before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs by using Workboard.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

F&B COUNTER SERVICE CREW