Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min GCE /O Level or Diploma in any discipline
• Prior Clinic Assistant or Receptionist experience will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Officer

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Role and Responsibilities:

• Serve as the primary interface between our organization and members.
• Assist members in making informed decisions about their financial savings.
• Provide personalized service through various channels (calls, counters, text messaging, contact centers).
• Build and maintain positive relationships with members.
• Identify and address members' needs to achieve satisfaction.

Required Skills and Qualifications:

• Strong customer service skills (phone, email, face-to-face).
• Relevant experience in a call center environment.
• Excellent communication skills (active listening, clear articulation).
• Problem-solving and conflict resolution abilities.
• Ability to learn quickly and think critically.
• Customer-first mindset.
• Ability to provide efficient support and resolve issues.

Additional Information:

• Position is on a 1-year full-time contract with potential for renewal

Job Description & Info

- Performing reception and front desk duties.

- Portering and Triaging duties such as transfer of patients from one location to another.

- Attending to all enquires of patients and visitors including phone

enquiries.

For interested candidates, please send your updated resume:

Our client is a Financial Service MNC in Manufacturing industry. They are looking for a Credit controller to assist their team for the next phrase of their business. They are located in East.

Responsibility

• Promptly assess and set credit limits for customers, or apply limits from trade credit insurers/import factors.
• Send notifications and update system records accurately.
• Verify debts and manage overdue accounts to minimize risk and support funding efforts.
• Develop strong customer relationships to enhance lead generation.
• Handle reporting and manage all aspects of credit insurance, including payments for fees and premiums.
• Improve processes and contribute to system upgrades.
• Any ad-joc duty as given

Requirement

• Min Diploma in Finance, Business or Accountancy
• Min 1 year of experience in credit assessment and credit control management.
• Strong analytical skills and strong focus on risk-control.
• Experience Trade Credit Insurance and FCI’s GRIF rules will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Description:

• Provide frontline customer service
• Scheduling of appointment and patient registration
• Handling phone calls and inquiries
• Handle administrative and ad-hoc duties

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Join Our Team!

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Administrative Assistant. As a key member of our academy, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our team to deliver exceptional programs and events.

Responsibilities:

· Handle lesson enquiries and respond to customers in a timely and professional manner

· Coordinate group lesson times and liaise with parents and coaches

· Book students in with coaches through our academy booking system

· Engage with club members and guests at the driving range to promote programs and the academy

· Coordinate with finance for customer payments, invoicing, and posting/reconciling credit card sales

· Take student payments, create invoices, and record sales

· Maintain accurate student package records on our academy booking system

· Generate and update customer database lists for marketing purposes

· Follow up with students to ensure their experience is exceptional

Requirements:

· Positive demeanor with excellent customer service and interpersonal skills

· Excellent communication skills, both verbally and in writing (email and text)

· High level of initiative, driven, and attention to detail

· Efficient at planning, prioritizing, organizing, and executing tasks

· Able to deal with customers in a tactile, friendly, and confidential manner

· Availability to work 6 days a week, including Saturdays and Sundays

· Previous experience in a customer service role is preferred

· An interest in sports, ideally golf, will be an advantage but is not required

What We Offer:

· Competitive salary and benefits package

· Opportunity to work in a dynamic and growing sports academy

· Ongoing training and development opportunities

· Collaborative and supportive team environment

*Bonus incentives*

If you are a customer-focused individual with excellent administrative skills, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter with photo outlining your experience and qualifications for the role.

We look forward to hearing from you!

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope

· Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)

· Liaise with forwarding agents, clients, and the warehouse department.

· To make sure clients' goods are sent on time and send billing of the invoices.

· Responsible for clients' inquiries such as tracking and tracing shipments.

· In charge of administration matters relating to the Air and Sea operation set-up.

· The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.

· The job will require providing the quotation, sales follow, sales forecast, and sales presentation.

· Generate and review sales quotations, order processing, and invoicing.

· Review customer sales orders, proposals, purchase orders, and related information.

· Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.

· Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.

· Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.

· Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.

Job Requirements

· Min. Diploma and above in logistics/ Supply Chain or equivalent

· At least 1-3 years of relevant shipping experience

· Knowledge of MS Excel, Words, Microsoft Dynamic Navision 365 and control of documents.

· Proficient in handling shipping documents and familiar with INCOTERMS

· Have customer service skills.

· Have knowledge of HS code and Strategic Goods Control preferred.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

Main Responsibilities

-Report to the Restaurant Manager or management staff appointed by the Company.

-Play a vital role in providing excellent dining experiences to our guests.

-Responsible for delivering exceptional service, taking orders, serving food and beverages, and ensuring guest satisfaction.

-Assist in cleaning and resetting tables for the next guest.

-Anticipate guest needs, responding promptly and courteously to requests or issues.

-Serve food and beverages to guests, ensuring accuracy and timeliness.

-Uphold high standards of professionalism and customer service at all times.

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

Other duties

To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, cleaning and table setting and may need to maintain cleanliness of restroom.

Requirements

-The ideal candidate should possess strong communication skills, attention to detail, and a friendly and professional demeanour.

-Ability to work flexible schedules, including evenings, weekends, and holidays.

-Physical stamina to stand and walk for extended periods and lift and carry trays or equipment as needed.

-Strict sense of hygiene and safety standards

-Basic language skills

Join Our Team at Hoshino Coffee!

Are you passionate about delivering exceptional customer service in a warm and inviting atmosphere? Do you thrive in a fast-paced environment where every day brings new opportunities to connect with people? If so, we want you to join our team at Hoshino Coffee as a Part-Time Service Crew Member!

About Us:
At Hoshino Coffee, we pride ourselves on offering an authentic Japanese cafe experience to our customers. From our freshly brewed premium coffees to our delectable desserts and savory dishes, we are committed to providing a memorable dining experience that keeps our customers coming back for more.

Responsibilities:

• Greet and welcome customers with a friendly and engaging demeanor
• Assist customers in selecting menu items and provide recommendations as needed
• Take orders accurately and efficiently
• Serve food and beverages promptly and with care
• Maintain cleanliness and organization in the dining area
• Work collaboratively with team members to ensure smooth operations

Requirements:

• Commit minimum 20hours/week, including evenings and weekends
• Prior experience in customer service or hospitality preferred but not required
• A positive attitude and strong communication skills
• Ability to multitask and work effectively in a fast-paced environment
• Willingness to learn and adapt to new tasks and procedures

Benefits:

• Opportunities for advancement and career growth
• Training provided to enhance your skills and knowledge
• 75% Discounts on food and beverages for team members
• A supportive and inclusive work environment
• Yearly bonus (subjected to meeting certain requirements)
• Company Reimbursement of Basic Food Hygience Course

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed
  

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested applicants, please send your email to [email protected] to Ann.

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

able to work on weekends

able to speak simple english

able to work with other team members

able to cut fruits

able to stand for long hours

Quality Assurance Executive

Monday - Friday 9am to 6pm, 9am to 1pm on Sat (Alternate)

Office Location: Chin Bee Crescent, (Boon Lay)

Basic: $2500 to $3000 depending on the experience

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma / Degree, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.
• At least 1 year(s) of working experience in the related field is required
• Relevant experience in Food & Beverage industry is an advantage.

Production and Supply Chain Support

• Conduct routine and daily checks on food safety, hygiene, quality, process and general guidelines of Halal requirements in production, supply chain and logistics
• Prepare and maintain food safety, hygiene, quality and process
• Perform daily periodic site walk of whole facility
• Conduct retention samples checks
• Coordinate with microbiological laboratory for sample collection and lab reports.
• Follow-up with Procurement on investigation and corrective actions on raw material complaint / customer feedback.

Regulatory Support

• Assist in internal audit.
• Support external customer and regulatory audits i.e. FSSC 22000, 3rd party supplier assessment.

Import and Export Management

• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.

Vendor Management

• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up e.g. pest control, cleaning chemicals, weighing scale, metal detector, microbiological laboratory.

Customer Management

• Provide support to customers’ request e.g. questionnaire, product specification, shelf-life lab test reports.
• Assist in investigation and follow up with investigation report.

Training

• Preparation of training materials e.g. attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Conduct training

Ad-hoc Duties

• Any other duties assigned by QA manager.

Interested personnel kindly contact WhatsApp: https://wa.me/6582281721 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location:

• Pioneer (transport pickup available)

Responsibilities:

• Ensure products are manufactured in compliance with cGMP and HACCP standards.
• Coordinate with the production planner and management on any changes or delays in the production schedule.
• Collaborate with R&D to address any shortages or quality issues related to raw materials.
• Regularly report raw material characteristics to QC, including aspects like foreign particles, color appearance, texture, and odor.
• Conduct briefings for Operators and Line Leaders on production matters and any management-required information.
• Supervise and manage Operators and Line Leaders on a daily basis as needed.
• Assist in covering the production line during break times.
• Inspect machinery and consumables during shifts, and report any issues to the reporting manager.
• Work closely with the Batching Leader to ensure smooth production operations.
• Promptly enter and update production output details in Navision.
• Prepare and submit reports to management as required.

Requirements:

• 2-3 years of relevant experience in a similar role.
• Strong communication and presentation skills.
• Good analytical skills and emotional intelligence (EQ).
• Team player with attention to detail and a positive attitude.

Working Hours:

• Alternate 5 / 6-day workweeks, with shifts from 8 AM – 5 PM (8 hours) or 11 AM – 8 PM.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Responsibilities:

• Prepare sales documents and generating sales report
• Handle customer inquiries and resolving complaints
• Follow up with customers for feedback and needs
• Keep track of customers payment status

Requirements:

• Good communication skills to attend customer inquiries
• Proficient in MS Office
• Good writing skill

Interested applicants, send in your updated resume by clicking “Apply Now”

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

QA Assistant

• 5Days (9am to 6pm) + Alt Half Saturday (9am to 1pm)
• Near Boon Lay
• Basic Salary: $2500 to $3000

Requirement

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma / Degree, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.
• At least 1 year(s) of working experience in the related field is required
• Relevant experience in Food & Beverage industry is an advantage.

Production and Supply Chain Support

• Conduct routine and daily checks on food safety, hygiene, quality, process and general guidelines of Halal requirements in production, supply chain and logistics
• Prepare and maintain food safety, hygiene, quality and process
• Perform daily periodic site walk of whole facility
• Conduct retention samples checks
• Coordinate with microbiological laboratory for sample collection and lab reports.
• Follow-up with Procurement on investigation and corrective actions on raw material complaint / customer feedback.

Regulatory Support

• Assist in internal audit.
• Support external customer and regulatory audits i.e. FSSC 22000, 3rd party supplier assessment.

Import and Export Management

• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.

Vendor Management

• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up e.g. pest control, cleaning chemicals, weighing scale, metal detector, microbiological laboratory.

Customer Management

• Provide support to customers’ request e.g. questionnaire, product specification, shelf-life lab test reports.
• Assist in investigation and follow up with investigation report.

Training

• Preparation of training materials e.g. attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Conduct training

Ad-hoc Duties

• Any other duties assigned by QA manager.

Interested personnel kindly contact WhatsApp: https://wa.me/6582281721 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Service Crew to join our team!

As a Food & Beverage Service Crew, we rely on you to:

• Support the daily operation of the restaurant
• Provide a high-quality service to restaurant guests
• Ensure the smooth operations of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel background
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Join us at RB Food Group, where we offer a dynamic environment where talent thrives, supported by opportunities for growth, competitive compensation, and a commitment to excellence in the excellent service and culinary arts.

What are we looking for?

• Fantastic communication skills and the ability to work as part of a team
• Takes pride in creation and has attention to detail
• Always looking for ways to get things done and do things better
• Passionate about the cuisine and offer inputs to create a better experience
• Flexible to adapt to shift requirements for special events and/or outlet requirements

What you will be doing?

You may be required to perform the following, but not limited to:

• Monitor the quality of ingredients and cooked dishes to ensure they meet the restaurant standards
• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks
• Assist in managing kitchen inventory by keeping track of ingredients, ordering supplies, and minimising food wastage
• Conduct quality checks on raw materials in assigned areas, ensuring proper storage, handling, and usage
• Assist the Chef de Partie and/or Sous Chef in one or more assigned stations
• Report and update the supervising Chef on all station matters
• Complete Mise en Place according to standard operating procedures
• Assist in other food production areas as needed.
• Maintain good working relationships with your own colleagues and all other departments
• Coordinate with the stewarding department to address daily operational needs and maintain cleanliness standards
• Upkeep good personal hygiene and cleanliness on and off duty
• Daily feedback collection and reporting of issues as they arise
• Assess quality control and adhere to restaurant service standards.
• Any other ad-hoc duties as and when assigned by the Management.

What you will get?

• Staff meals
• Late night transport
• A positive work environment
• A company that is passionate about our food and people
• The opportunity to develop and grow with the brand

Join us at RB Food Group, where we offer a dynamic environment where talent thrives, supported by opportunities for growth, competitive compensation, and a commitment to excellence in the excellent service and culinary arts.

What are we looking for?

• Fantastic communication skills and the ability to work as part of a team
• Takes pride in creation and has attention to detail
• Always looking for ways to get things done and do things better
• Passionate about the cuisine and offer inputs to create a better experience
• Flexible to adapt to shift requirements for special events and/or outlet requirements

What you will be doing?

You may be required to perform the following, but not limited to:

• Monitor the quality of ingredients and cooked dishes to ensure they meet the restaurant standards
• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks
• Assist in managing kitchen inventory by keeping track of ingredients, ordering supplies, and minimising food wastage
• Conduct quality checks on raw materials in assigned areas, ensuring proper storage, handling, and usage
• Assist the Chef de Partie and/or Sous Chef in one or more assigned stations
• Report and update the supervising Chef on all station matters
• Complete Mise en Place according to standard operating procedures
• Assist in other food production areas as needed.
• Maintain good working relationships with your own colleagues and all other departments
• Coordinate with the stewarding department to address daily operational needs and maintain cleanliness standards
• Upkeep good personal hygiene and cleanliness on and off duty
• Daily feedback collection and reporting of issues as they arise
• Assess quality control and adhere to restaurant service standards.
• Any other ad-hoc duties as and when assigned by the Management.

What you will get?

• Staff meals
• Late night transport
• A positive work environment
• A company that is passionate about our food and people
• The opportunity to develop and grow with the brand

Join us at RB Food Group, where we offer a dynamic environment where talent thrives, supported by opportunities for growth, competitive compensation, and a commitment to excellence in the excellent service and culinary arts.

What are we looking for?

• Fantastic communication skills and the ability to work as part of a team
• Takes pride in creation and has attention to detail
• Always looking for ways to get things done and do things better
• Passionate about the cuisine and offer inputs to create a better experience
• Flexible to adapt to shift requirements for special events and/or outlet requirements

What you will be doing?

You may be required to perform the following, but not limited to:

• Takes care of daily food preparation and duties assigned by the superiors to meet the standards and quality set by the Restaurant
• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks.
• Coordinates daily tasks with the Head Chef and Sous Chef
• Ensure that the production, preparation and presentation of food are of the highest quality at all times
• The Chef de partie is responsible for one or more stations
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation
• Full awareness of all menu items, their recipes, methods of production and presentation standards.
• Follows good preservation standards for properly handling all food products at the right temperature.
• Operate and maintain all department equipment and reporting of malfunctioning
• Maintain good working relationships with your own colleagues and all other departments
• Maintaining quality and controlling costs in a volume food business
• Upkeep good personal hygiene and cleanliness on and off duty
• Demonstrate correct use of equipment and practice work safety
• Ability to produce independently to a deadline and to support others in achieving this aim
• Checks periodically expiry dates and proper storage of food items in the section
• Consult daily with the Head Chef and/or Sous chef on the daily requirements, functions and any last-minute events.
• Guides Demi Chef or Commis when necessary
• Upkeep good personal hygiene and cleanliness on and off duty
• Daily feedback collection and reporting of issues as they arise
• Assess quality control and adhere to restaurant service standards.
• Carry out any other duties as required by management

What you will get?

• Staff meals
• Late night transport
• A positive work environment
• A company that is passionate about our food and people
• The opportunity to develop and grow with the brand

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

ADDITIONAL JOB INFORMATION

• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only
• Company uniform provided with Full Dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All allowance is entitled for 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station

RESPONSIBILITIES

• Delivering high standards of quality goods and services to members
• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service facing and interaction, retail experience with lifestyle retail service and fast-moving consumer goods industry.
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

• Provide excellent customer service and support to customers
• Develop and create menus and dishes based on customer requirements.
• Prepare quotations and proposals for customers.

Requirements:

• GCE ‘O’ Level and above
• At least 1 year of relevant work experience in food industry
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303