Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

Responsibilities:

· Register patients and update patient information in the system

· Schedule appointments and manage the appointment calendar

· Answer phones and direct calls to the appropriate department

· Assist with patient inquiries and provide information about services

· Maintain patient records and ensure accuracy and confidentiality

· Ensure a clean and organized reception area

· Other administrative duties as assigned

Requirements:

· O level/ diploma or equivalent

· Excellent communication and interpersonal skills

· Ability to multitask and work in a fast-paced environment

· Compassionate and empathetic attitude towards patients

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Sourcing / Procurement Executive (Food Science)

Working hours: 9am to 530pm (Mon – Fri)

Bus pickup from Boon Lay MRT

Roles & Responsibilities

Responsible for the administrative support of Sourcing Department, including coordination of regulatory documentation requests, preparing purchasing documents and coordination and input of assigned purchasing database.

Job Scope:

• Coordinate regulatory documentation and sample requests - process and tract requests, expedite documents and samples, ensure all requests are fulfilled.
• Prepare assigned administrative duties such as raising QAFs, Sample POs and etc.
• Update assigned purchasing databases such as ICC new codes.
• Coordinate Sample POs - expedite and ensure prompt deliveries of items.
• Assist in maintaining information to the Global Purchasing Database.
• Assist buyers in projects coordination.
• Assist in office administrative duties such as distribution of incoming mails and parcels.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Jacqueline Jessica Fong Hsin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License No: 99C4599

Personal EA License No: R21103226

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

1. Supporting and ensuring timely and accuracy of submission of tender bids/quotations which including internal coordination with internal teams and finance files.
2. Ensuring proper tracking of POs/LOAs received and timely submission of project documents/reports and checklist for billing initiation.
3. As first point of contact for customers and handling of customer queries/issues (e.g new subscription/ billing disputes / clarifications)
4. Working closely with billing counterparts on billing disputes/waiver.
5. Ensuring proper tracking of documents for correspondences for Audits clarifications and supporting annual audit
6. Ensuring all compliments and complaints are handled in accordance to the project requirement.
7. Ensuring accuracy and timeliness when managing of official communication and broadcast messages.
8. Taking meeting minutes and following up with internal team for timely submission
9. Conducting Annual Customer Satisfaction and work to achieve the satisfaction rating.
10. Looking into redesign tedious or manual process via automation.
11. Ad-hoc Task related to the project.

Responsibilities:

• Manage projects related to engineering services, including planning, execution, and monitoring.
• Coordinate with clients, contractors, and internal teams to ensure smooth project implementation.
• Ensure compliance with project specifications, regulations, and safety standards.
• Conduct site visits and inspections to assess project progress and resolve any technical issues.
• Prepare and manage project budgets, timelines, and resources.Provide technical support and guidance to team members and clients.
• Develop and maintain strong client relationships by delivering high-quality service and exceeding expectations.
• Conduct regular project reviews and reports to track performance and identify areas for improvement.

Requirements:

• Bachelor's Degree in IT/ Electrical Engineering or a related field.
• Prior experience in Project Engineer or Service Engineer roles in a similar industry.
• In-depth knowledge with ELV Systems (communications, networking technologies, security)
• Ability to work collaboratively in a team environment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your

Job Descriptions:

1. To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
2. To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
3. To prepare invoices, monthly reports for consolidated billing.
4. To maintain and upkeep the filing system and SWM software on all aspects of waste information.
5. To assist Customer Service Manager to ensure smooth daily operational in the team.
6. To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
7. To update customer database in respect of customers and potential customers.
8. To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Job Requirements:

1. Diploma holder and above
2. At least one year Customer Service experience (MUST)
3. Good communication skills and pleasant personality

Others:

1. salary: S$3,600 - S$4,000 (including incentive)
2. Company Transport provided / Transport allowance if candidate travel to work by him/herself
3. Working Hours: Monday to Friday 8am to 5.45pm. One Saturday rotate with the Sales and Marketing division, roughly about 10 weeks once; 8am to 12pm

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Location: Island wide

Working Day: 5 Days

Working Hours: 10am to 7pm

Salary: $2500 Basic + Allowance + Commission

Responsibilities:

• Engage in field-based sales initiatives to generate fresh business prospects.
• Foster enduring connections with clientele to fortify customer relationships.
• Surpass predetermined sales objectives established by the organization.
• Identify and actively pursue novel business prospects within the market.
• Deliver superior customer service and impart comprehensive product knowledge to clients.
• Compile and submit requisite sales reports.

Requirements:

• Proven experience in outdoor food service sales.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-oriented with a track record of meeting and exceeding targets.

Benefits:

• Exciting and challenging work environment.
• Opportunities for career growth and development.
• Attractive commission structure to boost earnings.
• Training and support to enhance your sales skills.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities

• Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency;
• Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies;
• Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights;
• Gathering in industry knowledge and best practices to improve CSAT;
• Ensure all managed tools deliver an intuitive, smooth, and efficient user experience for advertisers;
• Gather and integrate feedback from users to facilitate continuous tool refinement;
• Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience;
• Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights;
• Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Qualifications

• BA/BS degree or above with 5+ years of product operations experience with digital advertisement products or on saas platforms;
• Familiar with advertising solutions on Google, Meta, and Snapchat platform is a plus;
• A fast learner and self-starter with a good sense of judgment and critical thinking skills;
• Experience building business cases from market research and analysis;
• Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;
• Strong data and business analysis skills; comfortable with spreadsheets;
• Knowledge of MS Excel, Power BI, Tableau or Lookerstudio is a plus;
• Experience working in a sales/client-facing capacity.

Key Highlights

• Exposure in the government sector
• Location: Pasir Ris
• Working Hours: Mon- Fri (office hours)
• Salary: $2200/month
• Duration: 6 months

Key Responsibilities

• Spread awareness on the use of digital/online services to the customers
• Assist customers in the application form
• Guide customers on the application

Requirements

• Min Diploma.
• Proficient in Microsoft Office
• Tech Savvy

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

Job duties
• Push trolleys and ensure sufficient trolleys available at designated Trolley Staging Point(s).


Requirements
• Understand and able to speak simple English.
• Adaptable to change and a good team player.

We offer flexible fixed shift timings : 630am-2.50pm | 210pm-1030pm | 1020pm-640am, select 1 fixed shift to meet your family needs.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Working Location: Novena / Little India

Working Days: 6 days

Job Summary:

To be responsible for the overall patient meal service and maintain good relationship with the patient

Key Responsibilities:

· To be responsible for the meal service for the patients including meal order taking, meal service and tray clearance

· To liaise with various departments such as dietetics and kitchen to ensure accurate patient meal service

· To follow the procedures related to control room pertaining to meal service

· To provide excellent customer service to the patients in the wards.

· To ensure a good relation with the patients and make sure their concerns are taken care of.

· To attend to all patients complaints and feedbacks within a short period of time.

· To carry out all other administrative and operational related duties assignment assigned by superior and the Management

Key Requirements:

• At least 1 year of relevant working experience preferably in customer service/service industry.
• Able to work independently and enjoy working closely with all levels of staff to achieve positive outcomes.
• Service oriented and customer focused.
• Sharp, analytical and self-motivated.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team with minimal supervision.

Working Location: Little India

Working Hours: 5:30am-1:30pm / 1pm-9pm

Working Days: 6 days

Job Summary:

Responsible for all administration and coordination of activities in the contract within all departments as well as to ensure smooth operations required in the front line operations in food service.

Key Responsibilities:

· Coordinate with the Contracts Manager and Unit Manager on back of house activities including daily purchase requirements, request for repair and maintenance.

· Responsible for incoming faxes, department keys, petty cash and notices on bulletin board.

· Update record and maintain proper filing systems.

· Liaise with Sodexo HQ concerning HR matters, finance and other administrative requirements.

· Assist in weekly and monthly submission of administration requirements to Sodexo HQ.

· Conduct and coordinate month-end inventory procedures.

· Attend weekly service meetings to improve and enhance service level.

· Handle customer feedbacks duly and ensure all actions taken are reported to the Contracts Manager or Unit Manager.

· Ensure the safe operation of all cleaning equipment and report to the management of any faulty equipment.

· Responsible in checking on grooming standards of all staff and ensure the maintenance of neat and professional appearance at all times.

· Perform any other duties as and when assigned by Contracts Manager / Unit Manager.

Key Requirements:

· Minimum ‘N’ or ‘O’ level certificates.

· Possess at least 2-3 years’ experience in similar capacity.

· Proficient in Microsoft Words, Excel and PowerPoint.

• Communication Skills (verbal and written) – ability to convey meaning and obtain understanding.
• Organizational Skills – ability to group work in relation to the work being done, prioritizing and scheduling an even workflow.
• People Skills – ability to effectively relate to customers and others in all organizational levels, being sensitive to their needs.
• Conceptual Skills – ability to see entire program objective ensuring that individual programs work within the framework of the company’s objectives.
• Customer Relations – ability to relate to customers with an attitude of friendliness while conveying confidence in the company’s professionalism.

• wn and hit/exceed annual sales targets within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts

Responsibilities:

• Creating estimations for accident repair and offer supplemental estimates as needed.
• Assist and guide with reference to vehicle maintenance and repair services.
• Perform troubleshooting of vehicle faults and issues.
• Compile the clients’ feedback and ensure to provide a positive reviews.
• Perform a comprehensive Pre-Delivery Inspection prior to vehicle handover to ensure its condition.
• Create a timetable for servicing.
• Ensure to prepare the job card, providing daily report and job quotations.
• Support OIC in responding to the needs and requests of the customers.
• Provide an update maintenance record book.
• Other ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree in or Diploma related discipline.
• At least 2-3 years of relevant working experience in a Customer Service position in a Similar field.
• Proficiency in MS Office Applications

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

• Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

• Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

• Communicate information via team briefing regularly.

• Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

• Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

• Create and maintain a productive work environment by appropriate Management control of Human Resources.

• Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

• Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

• Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

• Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

• Be responsible for and accountable for the departmental operating equipment budget.

• Find ways to improve the efficiency of the operations that will benefit our clients.

Other duties as directed.

Responsibilities:

• Oversee the day-to-day IT infrastructure operations and maintenance.
• Execute guidance to the Deskside team for IT request resolution.
• Act as the primary point of contact for IT operations and desktop support.
• Providing compassionate first-level IT assistance for End User Computing difficulties.
• Prepare and arrange meetings or conferences.
• Assist to the creation of IT policies and facilitate implementation of policy.
• Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
• Oversee IT recovery and incident management.
• Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
• Manage IT assets availability, procurement, and vendor relationships.
• Facilitate inception of new IT application services and operational readiness testing.
• Perform other related duties as assigned.

Requirements:

• Bachelor's degree in IT, Computer Science, or equivalent.
• With 2 years of relevant experience.
• Experience in IT Service Management and team management.
• Knowledge of networking, cloud technologies, and cybersecurity.
• Ability to work independently with problem-solving skills.
• Willingness to work outside regular office hours when required.

Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684