Job duties:

• Handle enquiries from the Front Office in timely manner to ensure smooth business operation;
• Handle complaints or grievances from the front office and look for solutions;
• Coordinate internal improvements with other departments (e.g. process, new products) and come up with suggestions regarding improvements of working processes and possible solutions to increase the team’s efficiency;
• Assist with implementation, testing and training of new system solutions;
• Represent the team in various regulatory / procedural / system enhancement projects;
• Ensure preparation of Management Reports, including potential follow up actions;
• Monitor / check various internal reports;
• Handle the system input / approvals, where required;
• Implement new forms and coordinate changes of existing forms;
• Coordinate and provide training to new hires and existing staff (process, system etc.);
• Being part of the team performing Business Contingency Plan;
• Other ad-hoc task assigned by Team Head;

Requirements:

• At least 10 years relevant banking experience (either in a similar position or as Assistant of RM)
• CACS MAS licensed / experienced with order inputs
• Hands-on experience with Avaloq and other systems is an advantage
• Excellent communication and interpersonal skill
• Good command of written and spoken English
• Proficient in Japanese market & language to support Japanese speaking client
• Ability to lead initiatives and process updates
• Open to learn and take over additional responsibilities
• Very flexible and positive attitude
• Solution oriented and analytical mindset
• Strong Bank’s stakeholders’ management
• Able to work independently and as part of a team under pressure and against tight deadlines

Responsibilities

• Process accounts payable invoices matching and verifying with Purchase Orders and good receipts.
• Perform supplier reconciliation on a monthly basis.
• Liase with buyers and suppliers to resolve Invoice on hold issues.
• Reconciliation and clearing of aged items in RNI.
• Other duties/ ad hoc tasks as assigned

Requirements

• Diploma in Accountancy
• Preferably with 1-2 year of relevant experience in Accounts Payable.
• Experience in using Oracle R12 or other Accounting systems and Microsoft Excel will be added advantage.
• Good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/3930

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

WHY BANDAI NAMCO ENTERTAINMENT?

As part of Bandai Namco Holdings Inc. an entertainment industry leader with a presence in video games, toys and amusement parks, Bandai Namco Entertainment Asia (BNE Asia) is a leading PC and console video game publisher and distributor in Asia—with major franchises such as ELDEN RING™, TEKKEN™, PAC-MAN™, Dark Souls™, Little Nightmares, Tales of Series, and many more.

Here at BNE Asia, we’re united by a shared purpose, “Fun for all into the Future”. We seek to delight our fans through their enjoyment of our quality products and services—and to create a world that’s yet to be experienced, in which fans can connect digitally and physically with IPs that only Bandai Namco can bring about.

As a team member, you will immerse yourself in the ever-growing gaming industry and contribute to the development of upcoming game titles, as well as sustaining the love for legacy favorites. You will be surrounded by a company of ambitious, like-minded individuals that you’ll be proud to work with.

THE OPPORTUNITY

We’re looking for a COO who:

· is passionate and knowledgeable about gaming, with in-depth understanding of Asian markets preferred.

· has a strong data-driven mindset and business acumen.

· is quick-thinking and adaptive in a fast-paced, high-pressure environment.

· is an organized and self-motivated multitasker who can manage multiple projects at one time.

· has highly effective cross-functional team management and communication skills, with business proficiency in Japanese languages preferred.

ROLES & RESPONSIBILITIES

The role sits within the Asia, the COO will work alongside various marketing, product and licensing teams based in Singapore, Taiwan and Korea. You will be responsible for supporting the day-to-day operations of our PC and console game business, reporting to the CEO.

Manage the day-to-day operations of the PC and console game business and identify opportunities for optimization and expansion.

· Manage product listings, prices, stock levels, descriptions, visual content, and other relevant SKU information.

REQUIREMENTS

· Bachelor’s degree or above.

· Exceptional communication skills, business-level proficiency in Japanese is preferred.

· Prior experience of game distribution and/or publishing, with in-depth understanding of the Southeast Asia and East Asia market preferred.

· 15 years senior management experience in publishing, distribution in the entertainment category preferred.

· Strong data analysis ability.

· Able to work meticulously under tight timelines in a fast-paced environment.

· Able to multitask with excellent organizational skills.

· A proactive keen learner and team player with a great sense of responsibility.

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

A*STAR Infectious Diseases Labs (A*STAR ID Labs) is seeking for a Research Officer to join us in our mission to be a leading centre of infectious diseases research. A*STAR ID Labs aims to develop a cohesive A*STAR response to drive and deliver translational infectious diseases research to better health and economic outcomes.

The laboratory of Antimicrobial Resistance and Drug Development in A*STAR ID Labs is looking for a highly self-motivated individual to join us as a Research Officer. Our lab is interested in developing new screening assays for drug discovery and early-stage antimicrobial drug development. Lab has extensive experience working with various pathogens (bacteria, virus and parasites).

The job responsibilities include:

• Bacterial and viral assay development and assay optimization
• Compound screening
• Target deconvolution (understanding mechanisms of action and resistance of selected compounds)
• Design and conduct experiments including data collection and analysis
• Summarize and present the data in lab meetings
• Develop new research techniques and approaches
• Collaborative spirit with internal and external collaborators
• Perform maintenance of inventory and procurement of laboratory consumables
• Ensure safe technical practices and procedures

Job Requirements:

• Bachelor Degree in Life Sciences/Biomedical Sciences, Microbiology, Molecular Biology or related field
• 5 years of relevant experience or candidates with relevant final year project expereince
• Highly motivated and able to work independently
• Adaptable to working with different organisms (bacteria or viruses)
• Team player with good interpersonal skills
• Good spoken and written communication skills
• Possible work in a BSL3 facility

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Generate sales leads
• Identify and assess clients’ needs to achieve satisfaction
• Build sustainable relationships and trust with clients' accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

about the company
We are partnering with a Corporate Bank seeking a junior member to join their Market risk team. This role offers an exciting opportunity to play a crucial role in assisting to monitor the trading activities and portfolio risk profile for their Treasury products.

about the job
You will be required to:-

• Supervise trading operations and portfolio risk to maintain compliance with predefined risk thresholds for Treasury products.
• Evaluate portfolio resilience through stress testing in extreme market scenarios.
• Generate periodic and on-demand reports detailing market risk exposure, discrepancies, and pertinent metrics.
• Enhance and update internal risk protocols and operational procedures for effective risk management.

skills and experience required

• Preferably 1-2 years of Corporate Banking experience in Market Risk (Treasury products), recent graduates with either a Quantitative, Finance, Economics, Mathematics, or a related degree are also welcome to apply.
• Proficiency in VBA programming is a must.
• Good communications and interpersonal skills

To apply online please use the 'apply' function, alternatively please feel free to reach out to Melissa Ng via LinekdIn on at https://www.linkedin.com/in/qihuii/

EA: 94C3609 | R22105034

Airfreight Officer

About the company
A worldwide logistics and freight forwarding firm that caters to a diverse array of industries.

Location: Central
Salary Range: Up $4K
Working hours: 5.5days (Sat half day wfh)

Job Scope:

• Respond to customer inquiries and generate quotations
• Coordinate and organize import and export shipments
• Communicate with international agents to verify shipping documents and adhere to country-specific rules and regulations
• Issue customs permits as required
• Maintain close communication with vendors, shippers, customers, carriers, and overseas agents
• Conduct data entry for freight services
• Ensure accurate management of paperwork and documentation for billing
• Close files promptly after the completion of shipments

Requirement:

At least 2 years of experience handling airfreight (import and export)

If you are interested in the position , kindly send your CVs in to gracelyn.teo(@)randstad.com.sg or +65 98254517

We regret that only shortlisted candidates will be contacted

(EA: 94C3609/ R21101213 )

Roles and Responsibilities:

1. Prepare appropriate documents for the purchase of materials, supplies, equipment and service contracts according to procedures.

2. Receives and processes all purchase requisitions.

3. Review and verify purchase requisitions to ensure that appropriate account coding is applied.

4. Ensure all purchase requisitions have been properly authorized.

5. Make vendor selection recommendations based on materials quality and price quotes with Green Procurement Policy.

6. Maintains familiarity with current products and price schedules.

7. Analyse all requests to determine the most efficient and economical way of processing requests.

8. Ensure compliance with standard procedures.

9. Monitor and ensure daily delivery order, invoices and receipts, and full sets of documents are digitalized for submission to Finance Department.

10. Liaise with the suppliers/vendors on any discrepancy.

11. Update Vendor database.

12. Establish a good rapport and working relationship with internal customers and external suppliers.

13. Perform monthly stock take and update inventory report on a timely basis.

14. Monitors and maintains record for Capital Expenditure.

15. Backup for accounts payable staff function.

16. Performs other duties as assigned by the Head of Department.

Job Requirements:

· Diploma in any Business / Supply Chain Management or equivalent.

· At least 2 – 3 years of experience in a similar capacity in Clubs/Hotels/Food & Beverage environment preferred.

· Bi-lingual in English and Mandarin to liaise with Mandarin speaking suppliers.

· Proficient in Microsoft Office applications eg: Excel and preferably with basic accounting knowledge.

· A team player with effective communication and negotiation skills with people of different background.

· Able to multi-task, independent, meticulous.

**6-Month Contract**

Working Location: CBD

Responsibilities:

• To provide administrative support as require
• To perform clerical functions of scanning, uploading of documents into database and packing the files for storage
• To process client on-boarding data entry
• To perform other ad-hoc assigned tasks by management.

Requirements:

• Possess Diploma/Degree with min 1year experience in operations
• Ability to work independently and multi-task
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23967

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

- stand in rates to be discussed

Work Location: Changi Business Park

Responsibilities:

• Support the Senior Management of Bank in ensuring compliance with external and internal Regulations
• Perform KYC plausibility checks and assess any AML/KYC risk, review and approve any change in circumstances (CiC) for Standard and Medium Risk client relationships booked in Bank
• Review and assess the risk of opaque legal structures identified during CiC
• To check quality of submission for name screening for new partners resulting from CiC and request for further information from front office when required
• To ensure adherence to relevant regulatory laws, compliance policies and procedures when performing quality review
• To work with Compliance and other stakeholders

Requirements:

• Possess degree and min 3-5 years’ experience in KYC/AML in a private bank
• Strong working knowledge in MAS 626 Notice Guidelines
• Experience in preparing reports and advanced excel skills

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24037

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe.

We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title:

Chief Operating Officer (COO)

As the COO, you will play a pivotal role in driving operational excellence, scalability, and efficiency across the organization. This individual will collaborate closely with cross-functional teams to streamline processes, enhance productivity, and contribute to the overall success of RegASK. The ideal candidate is a strategic thinker, possesses strong leadership skills, and has a proven track record of optimizing operations in a fast-paced SaaS / Tech-enabled environment. This is a transversal role which includes revenue operations and content operations. You will be working closely with our CEO, Chief Product & Technology Officer and Head of Finance.

Key Responsibilities:

1. Operational Strategy:

· Develop and implement a comprehensive operational strategy aligned with the company's goals and objectives.

· Drive initiatives to optimize processes, reduce costs, and improve overall operational efficiency.

· Develop and implement operational strategies aligned with organizational goals and objectives.

2. Revenue operations:

· Collaborate closely with sales, marketing, and customer success teams to ensure alignment of revenue goals. Act as a bridge between departments, facilitating communication and addressing operational challenges.

· Revenue strategy:

o Work in collaboration to develop and implement a comprehensive revenue operations strategy aligned with the company growth subjective.

o Collaborate with sales, marketing, and customer success teams to optimize revenue generation processes.

· Sales process optimization:

o Analyze and optimize the end-to-end sales process to improve efficiency and accelerate deal cycles.

o Implement tools and technologies to enhance sales productivity and performance.

· Forecasting & Budgeting:

o Collaborate with finance to develop accurate revenue forecasts and budgets.

o Monitor performance against targets and implement corrective measures as needed.

3. Team Leadership:

· Lead, mentor, and inspire a high-performing operations team.

· Foster a culture of collaboration, innovation, and continuous improvement.

· Establish clear performance metrics and goals for the operations team, ensuring alignment with company objectives.

4. Process Optimization:

· Identify and implement process improvements across various departments to enhance workflow and efficiency.

· Work closely with department heads to analyze current processes and recommend enhancements to drive scalability.

· Implement best practices and standards for operational excellence.

· Identify and pursue opportunities for process improvement and cost optimization.

· Ensure seamless coordination and alignment of operational activities with overall business objectives.

5. Data Analysis:

· Utilize data-driven insights to make informed decisions and drive operational improvements.

· Implement key performance indicators (KPIs) to measure and track the success of operational initiatives

6. Risk Management:

· Identify and mitigate operational risks that may impact the business and develop strategies to mitigate them.

· Develop and implement contingency plans for critical operational functions.

Requirements:

· Bachelor's degree in Business Administration, Operations Management, or a related field.

· 10 years of experience in senior operations role, within a SaaS or technology driven company.

· Familiarity with Technical and software proficiency

· Tech tools relevant to this position

· Strong leaderships and team management skills.

· Excellent analytical and problem-solving abilities.

· Effective communication and interpersonal skills.

· Project management and organisational skills

· Experience with Series A and Board participation will be an added advantage.

· Strategic thinking & Cross functional skills

· Knowledge of LifeScience / Software industry is a plus

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our COO, please submit your resume for consideration.

Please include, COO application on the subject line.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Job Description:

• Assist with day to day operations of the Resource Management functions and duties
• Checking through security clearance forms and submit the forms to relevant government body.
• Administration of leave management, transfers/movements, performance appraisal reviews, turnover, promotions etc.
• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties
• Conduct orientation and on-boarding of new joiners
• Manage off-boarding processes, exit interviews and clearance
• Ensure accuracy in the maintenance of manpower records in the system
• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements
• Prepare monthly reports and recruitment statistics to Management
• Verify and process invoices for all contract manpower

Requirements:

• Diploma preferred
• Must have years of experience in HR admin/coordination, specifically EPOL & WPOL, EA
• Experience in using SAP.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit shift work and night shift.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description:

The Workplace Safety and Health Officer (WSHO) is responsible for ensuring the safety and health of workers engaged in road and civil construction projects. This role involves implementing and maintaining safety standards, policies, and procedures to minimize risks and prevent accidents in the workplace. The WSHO collaborates with management, supervisors, and employees to promote a culture of safety and compliance with regulatory requirements.

Key Responsibilities:

· Develop and implement safety programs specific to road construction activities, including hazard identification, risk assessment, and control measures.

· Conduct regular site inspections and audits to assess compliance with safety regulations and company policies.

· Provide safety training and awareness programs for workers, supervisors, engineers and subcontractors.

· Investigate accidents, incidents, and near misses, and develop corrective actions to prevent recurrence.

· Review safety plans, method statements, and permits to work for road and civil construction activities.

· Monitor the proper use of personal protective equipment (PPE) and safety devices on site.

· Liaise with government regulatory agencies and industry stakeholders to stay updated on safety regulations and best practices.

· Maintain accurate records of safety inspections, training sessions, incidents, and corrective actions.

· Participate in safety meetings, committees, and emergency response drills.

· Provide timely safety reports and recommendations to management.

Requirements:

· Registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower.

· Proven experience in occupational safety and health management, preferably in road construction or civil engineering projects.

· In-depth knowledge of relevant safety regulations and standards, such as ISO45001, WSH Act, and construction safety requirements.

· Strong communication and interpersonal skills, with the ability to engage effectively with employees at all levels.

· Excellent problem-solving and decision-making abilities, with a proactive approach to identifying and addressing safety issues.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

· Proficiency in computer applications such as MS Office and safety management software.

· Physical fitness and willingness to work outdoors in various weather conditions.

· Willingness to travel to different project sites as needed.

· Minimum 3 years of relevant experience in the construction industry as a WSHO.

· Experience in the implementation of ISO45001 and ISO 14001

· Working day (Monday to Friday and Alternate Saturday)

· Salary commensurate with working experience

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance of Hotel Security Policies and Procedures
• To assume responsibilities during shifts.
• To keep abreast of developments within the hotel and community as they relate to security.
• To have a clear understanding of current and amended laws, employee’s handbook and all new policies and procedures which may be issued from time to time by the management.
• To take an active role in the implementation of the hotel’s fire plan including use of fire extinguishers and firefighting peripherals, rendering first aid and duties as member of CERT
• To conduct briefings for each shift, covering security information, important events or any other matter arising.
• To document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities, and insurance requirements.
• To control the keys, lock system, alarm system and fire protection system.
• To make recommendations to the superiors on security related matters.
• To respond properly in any hotel emergency or safety situation.
• To observe the grooming policy as laid out in the employee’s handbook, as well as those set out by the department.
• To cooperate efficiently with all departments within the hotel directly or indirectly involved with the Security Department.
• Ensure all matter are reported to Security Supervisor /Assistant Security Manager /Security Manager.
• To perform any other duties that may be assigned by the Management.

Job Summary:

The Environmental Control Officer (ECO) plays a critical role in ensuring that road and civil construction projects adhere to environmental regulations and standards. Working closely with road contractors, government agencies, and environmental stakeholders, the ECO oversees environmental compliance, monitors construction activities, and implements mitigation measures to minimize environmental impacts. This role requires a strong understanding of environmental laws, regulations, and best practices in the construction industry.

Key Responsibilities:

· Ensure that all construction activities comply with relevant environmental laws, regulations, and permits.

· Review project plans and specifications to identify potential environmental impacts and develop mitigation strategies.

· Conduct regular inspections to monitor compliance with environmental requirements and address any violations promptly.

· Maintain records of environmental monitoring data, inspection reports, and compliance documentation.

· Monitor air, water, and soil quality during construction activities to assess potential environmental impacts.

· Implement erosion and sediment control measures to prevent soil erosion and protect water quality.

· Monitor noise and vibration levels to minimize disturbances to surrounding communities.

· Coordinate with government agencies, clients, and community stakeholders to address environmental concerns.

· Respond to inquiries and complaints from the public regarding environmental issues related to construction activities.

· Provide environmental training to project staff and contractors to raise awareness of environmental requirements and best practices.

· Develop educational materials and conduct outreach programs to promote environmental stewardship among project stakeholders.

· Foster a culture of environmental responsibility and compliance within the project team and contractor workforce.

· Identify potential environmental risks associated with construction activities and develop contingency plans to mitigate these risks.

· Respond to environmental incidents and emergencies, such as spills or releases, in accordance with established protocols.

· Conduct post-project evaluations to assess the effectiveness of environmental mitigation measures and identify lessons learned for future projects.

Qualifications:

· Registered Environmental Control Officer for Specified Construction Sites with National Environment Agency.

· Previous experience in environmental compliance, preferably in the construction industry or infrastructure development projects.

· Strong knowledge of environmental laws and regulations.

· Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders and facilitate collaborative problem-solving.

· Strong analytical and problem-solving skills, with the ability to assess complex environmental issues and develop practical solutions.

· Attention to detail and the ability to manage multiple tasks simultaneously in a fast-paced environment.

· Minimum 3 years of relevant experience in the construction industry.

· Experience in the implementation of ISO 14001 and Green & Gracious Builder Scheme (GGBS)

· Working Day: Monday to Friday and Alternate Saturday

· Salary commensurate with working experience

Job Details:

• Working Location: North West
• Working Hours: Monday to Friday: 8:00am to 5:30pm /8:30am to 6:00pm (alternate Saturday 8:30am to 12.30pm)
• Contract: 1 year (renewable)
• FREE company shuttle bus at Sembawang MRT
• Completion bonus up to 1 month’s salary

Responsibilities:

• Contact customer to arrange for appointments for the installation
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send SMS/ emails to customers on their appointment schedules.
• Promote and product to potential customers.
• Liaise with term contractors.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3064

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

You will be part of a dynamic team involved in processing Student Care Fee Assistance applications and assist with other administrative tasks.

Responsibilities:

• Process applications received from parents who wish to enrol their children in the assistance programmes and recommend the appropriate subsidy and duration of assistance.
• Be familiarised with system interfaces to process the applications.
• Ensuring that applications received are complete and to liaise with stakeholders if more information is required.

Requirements:

• Singaporean
• Degree holder
• Meticulous and comfortable in working with numbers
• IT savvy and proficient in Microsoft Office

Other information:

• Working days: Mon - Fri (office hours)
• Contract: 12 months

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

*Only Singaporeans, Malaysians and PR may apply.

Customer Service Officer

Location: Singapore (Central Promenade/Suntec Area)

Interested to understand how money and the financial system works? Love being around real money that has been used as a medium of exchange since 5000 years ago? All that glitters is not just gold but silver as well!

As a Customer Service Officer, you will be trained to build a solid foundation and career within the precious metals and bullion industry. Gain first-hand working experience with us today!

Job Scope and Responsibilities:

1) Managing and handling all our customer’s needs with impeccable customer service, through all communication channels with proper knowledge, energy, and passion. We need people with great interpersonal skills!

2) Performing strong-room duties such as replenishing and labeling inventories, weekly inventory checks, daily cash checks, and daily safety and cleanliness checks.

3) Performing shop and cashier duties such as sales and purchase orders, purity and weight tests, SKU creation, executing excel template formulas, manning display items, and always keeping the counter experience a great one for customers. You will also be expected to do the daily closing of the shop with your colleagues (except on your off days).

4) Communicate effectively and be proactive to help out whenever and wherever help is needed.

5) Must be able to maintain and perform with the utmost integrity at all times.

Kindly Apply With Us If You Have The Follow Attributes:

1) Integrity - Trust is the ultimate currency in our business. As you will be dealing and surrounded with large amounts of high-value items, we require people only of the highest integrity to join us.

2) Meticulous - The devil is in the details they always say. You will be expected to do four-eyes verification with your colleagues and managers before executing any orders. The difference between a few grams in this industry can mean thousands of dollars.

3) Weekend Warriors - Hate rushing and squeezing during peak hours, public holidays, and weekends? Join us and have your off days on non-peak days! You will be expected to be able to work on Weekends and Public Holidays. Your daily working hours might be from 10 am - 9 pm, with an-hour to an hour plus break provided depending on your shift. You will be entitled to a minimum of two to three rest days per week depending on your shift hours.

4) A strong command of both verbal and written English is a must. Proficiency in other optional languages and dialects such as Mandarin and Cantonese would also be welcomed.

5) Minimum qualifications: GCE 'O' Level or Higher.

6) *Only Singaporeans, Malaysians and PR may apply.

Benefits:

1) 14-21 days of Annual Leave provided

2) Medical, Outpatient, and Accident Insurance for Employees

3) Up to 1-3 Months Bonus Depending on Attaining Goals

4) Annual Leave Rollover and Annual Leave Encashment

5) Salary ranges between 2700 SGD - 4100 SGD

Kindly email a short introduction along with your CV to [email protected] if you wish to find out more!

*Information sent to us will be kept strictly confidential.

*We regret that only short-listed candidates will be notified.

Thank you!

• Assess, based on the scheme’s eligibility criteria, whether the applicant is eligible for childcare financial assistance; and if so, to recommend the amount and duration of assistance for the child;
• Navigate through different systems to process online applications received;
• Manage appeals from applicants who do not qualify for the assistance, and attend to queries about the scheme from parents and members of the public, childcare centre operators, social workers and other relevant parties;
• Work closely with childcare operators, social workers, or colleagues in the course of work; and
• Provide administrative support to the team, such as triaging the emails and MP appeals.

Requirements:

• Singaporean
• Degree holder
• Familiar with and able to use IT systems and processes confidently;
• Has good knowledge of Microsoft Word and Excel;
• Have good interpersonal and communication skills to communicate with clients, child care centre operators, parents and relevant parties

Other information:

• Working days: Mon - Fri (office hours)
• Contract: 12 months

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394