Job Title

Customer Care Officer (Basic salary + Incentive + Comm)

Occupation

CUSTOMER CARE OFFICER

Job Description & Requirements

novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.

Customer Care Officer

Responsibilities:

• To deliver consistent customer experiences across multiple touch points
• Initiate ways to improve customers' experience
• Handle customers’ service repair requests, enquiries & feedback
• Handle sales enquiries (+ commission)
• Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

Requirements:

• Min Diploma Level
• Min 1 year in customer service experience
• Possess excellent communication and interpersonal skills
• Good disposition with excellent service aptitude
• Good knowledge in MS Office applications
• Able to work independently or in a team environment
• Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)

We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.

Job Purpose

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in SIT, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in SIT. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in SIT.

Key Responsibilities

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs

Job Requirements

• A good degree in Building Services, Mechanical Engineering or a related field. Masters, PhD and/or relevant professional certifications like registered PE/CEng would be advantageous.
• Deep technical specialist with 10 or more years of working experience with mechanical systems in Building services environments or facility design consultancy would be preferred.
• Experience in following areas is highly desirable:
• Both design and management of mechanical building systems.
• Use of BIM software for design and engineering works and develop BIM models as well as knowledge in using CAD software such as REVIT, AutoDesk and ArchiCAD.
• Have working knowledge of building services systems such as Heat Ventilation Air Conditioning (HVAC), refrigeration, lift, heat exchangers, micro-climate, simulations, fire-testing and acoustic experiments
• Have prior working experience in building and facility management
• Having experience with materials and materials property as well as materials testing, and fire testing is advantageous.
• Extensive experience and knowledge of industry practices to bring industry perspective to SIT as well as experience with Green Marking and energy management is advantageous.
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

The incumbent oversees IT project management and acts as technical liaison to internal staff, outside vendors, and suppliers for IT issues, activities, development, and maintenance of information systems at Lentor Health.

Scope Of Work

Your essential functions and responsibilities will include but are not limited to:

IT Management

• Responsible for administering and regular maintenance of all existing IT infrastructure such as the network, servers, desktops, laptops, and backups.
• He or she will manage, support, and troubleshoot all hardware and software applications based on all end-user computing systems such as Desktop, Laptop, and handheld devices.
• Maintaining hardware and software inventory records for audit and asset management.
• Installing and configuring computer systems.
• Inputting and tracking IT support cases.

Project Management

• Active participation in IT related projects.
• Assist in gathering and analysing end-user requirements.
• Implement change requests on application enhancements when require.
• Perform UAT, troubleshooting and tests on the required systems to various project stakeholders.
• Provide application support in post implementation and maintenance support for existing systems.
• Monitor project status and prepare project status report to various stakeholders.
• Assist with any other duties related to the IT projects.

Requirements of candidate:

• able to work independently with minimal supervision.
• motivated and customer oriented.
• interested in assuming responsibility for people and projects and can operate autonomously.
• goodmulti-tasker, organized, proactive, and able to deliver on several priorities at the same time.
• open to life-long learning.
• enjoys working in a team where responsibilities may adjust in line with workload and project cycles.
• good analytical and problem-solving skills.
• good communication skills and interpersonal skills.
• ability to coordinate with internal staff and external vendors.
• goodsoft skills and experience managing project teams.
• experience in information systems project management.
• has an understanding of the corporate system architecture and are committed to implementing the corporate IT digital strategy (desirable).
• goodoral and written communication skills in English.

Qualifications

• Diploma or degree in Information Technology or equivalent
• Experience in application testing including designing, implementing cases and reports.
• Knowledge of IT integration within any healthcare system will be a plus.
• Sound knowledge of various Microsoft Productivity Suite

Others:

• 5 days work week
• AWS & performance/variable bonus
• Dental & medical benefits
• Healthcare project work experience an added advantage

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

Responsibilities:

· Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)

· Monitor basic equipment/process errors and perform recovery.

· Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.

· Logistically transport wafer lots between equipment within cleanroom and between worksites.

· Identify and address potential areas for improvements such as cycle time, utilization, and cost.

· Perform chemical change/ top-up for equipment under supervision.

· Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.

· The candidate may be required to perform shift work (Mon-Fri).

Job Requirement:

· Nitec or Diploma in Electrical/Mechanical/Chemical Engineering

· Basic understanding on semiconductor process is preferred

· 1-3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

We are looking for a Director to join the Planning Desk of Global Markets Division for Asia (“AGMD”) as Desk Head.

Job Responsibilities:

• Main point of contact between stakeholders in Global Markets Planning division in Tokyo Head Office and AGMD
• Support the development of the Global Markets Sales and Trading business strategies in Asia region
• Plan and drive forward AGMD’s business strategy to achieve AGMD’s targets set by Tokyo Head Office
• Promote collaboration with partner banks in Asia and MUFG group company to enhance Global Markets Business
• Support business functions for achieving financial target of AGMD.
• Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
• To undertake any other assignment or projects as directed by Management or Head of Department.

Job Requirements:

• Degree qualified
• Minimum 15 years of working experience in banking or capital markets
• Minimum JLPT N1 Certification, degree from a Japanese university* or equivalent is required to liaise with Japanese counterparts and different departments in the company, focusing on development of global market strategy, projects and budgeting
• Minimum 3 years of working experience in Sales or Trading
• Minimum 3 years of working experience in Strategic Planning
• Minimum 3 years of working experience in Asset and Liability Management
• Skills and Competencies in stakeholder management to collaborate with other departments including Head Office.
• Strong communication skills with ability to influence others and embed frameworks, processes and recommendations.
• Skills and Competencies in People Performance Management
• Good knowledge of financial products, markets, regulatory developments and economic environment in the region

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10063801

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

Be part of an exciting team working on cutting-edge advanced packaging process technologies. Participate in process development and integration solution to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Partner and work with various teams from inside and outside of IME to help develop leading-edge packaging solutions for our customers, taking the solutions from concept to mass production. Responsibilities will include assisting in operations support in clean room to make sure projects are completed successfully and delivered on time.

Responsibilities:

· Operate semiconductor equipment to perform processes, measurement, and inspection of wafers. (Include equipment setup, loading and unloading of wafers)

· Monitor basic equipment/process errors and perform recovery.

· Work with internal and external parties to align for tool time, execute process sequence and collect data to feedback to integration owner.

· Logistically transport wafer lots between equipment within cleanroom and between worksites.

· Identify and address potential areas for improvements such as cycle time, utilization, and cost.

· Perform chemical change/ top-up for equipment under supervision.

· Understand and follow all Environmental, Health and Safety (EHS) procedures and requirements.

· The candidate may be required to perform shift work (Mon-Fri).

Job Requirement:

· Diploma in Electrical/Mechanical/Chemical Engineering

· Basic understanding on semiconductor process is preferred

· 3 years of experience in semiconductor processes (Litho, Etch, CVD, PVD, Plating, Metrology etc.) will be added advantages

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Our client is a leading investment management firm in Singapore and they are looking for a compliance officer to join their team. This is a 6 months contract role.

Responsibilities:

• Utilize internal systems for monitoring and reporting in accordance to compliance processes
• Collaborate with internal and external stakeholders regarding compliance issues
• Support submissions to the Monetary Authority of Singapore
• Facilitate the onboarding of new investor clients
• Contribute to the preparation of compliance reports, reviews, and certifications

Qualifications:

• 3 to 5 years of relevant experience in compliance, preferably within a investment/fund management company
• Be proactive, accountable and responsive in terms of work flows and responsibilities
• Familiar with laws, rules, and regulations
• Adept at navigating various compliance systems

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Follow up with business users for goods receipt
• Liaise with vendors for any discrepancies in vendor invoices
• Prepare invoices to customers as per the billing instructions provided by business users and GST requirements
• Liaise with customers for invoice issuance and disputes (if any)
• Preparing inter-company billing and withholding tax submission (if any)
• Support month-end closing activities
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous with high level of accuracy
• High learning agility and collaborative with good interpersonal communication skill

Responsibilities:

• Process vendor invoices for payments on a timely basis
• Liaise with vendors and business users for any discrepancies in vendor invoices
• Liaise with customers for timely collection of invoices
• Process payments, receipts and month-end closing entries
• Prepare inter-company billing
• Support cash flow forecast, GL, reporting and GST submissions when necessary
• Prepare balance sheet schedules and bank reconciliation reports
• Support audits, including financial year-end audit, internal controls audit, etc

Requirements:

• Diploma in Accountancy or its equivalent
• At least 3 years’ relevant experience in a similar role
• Proficient in SAP and Microsoft 365 applications including Excel
• Meticulous and high level of accuracy
• High learning agility and collaborative with good interpersonal communication skills

Job Purpose:

Support and process Remittance, Cheque Clearing, GIRO and back-up for treasury transactions.

Job Responsibilities:

• Process remittance, cheque clearing and GIRO transactions.
• Check, reconcile all incoming/outgoing applications for remittance, cheque clearing and GIRO transactions to ensure that they are processed and accounted for at the end of day.
• Follow through all the transactions end to end and act as a single point of contact for customers.
• Investigate and follow up on unreconciled transactions and failed trades.
• Prepare monthly statistics reports, MAS and HK Head Office reports.
• Back-up for treasury transactions such as FX and MM.
• Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Job Requirements:

• Minimum “A” level or Diploma qualification from a recognised institution.
• Minimum 5 years of remittance, cheque clearing and GIRO experience.
• Working knowledge of SWIFT.
• Prior experience with treasury settlement operations and treasury system will be an added advantage.

Responsibilities:-

• We are looking for Software Engineers & Developers to enhance our in-house product offerings and build the next generation Med-Tech applications.
• You will work with a team of Developers, Designers and Product Managers throughout the software development cycle.

Requirements:-

• Self-Taught, Fresh-Grads and Experienced Professionals all welcome. As long as you can show a good portfolio of work/personal projects we are chill.
• Javascript nerds will get an edge.
• Passion for leveraging technology to help solve healthcare issues and improve the quality of lives of both medical professionals and patients.
• Be able to demonstrate technical abilities in personal/professional projects is critical.
• Stickler for best practices and keeping your code clean is a plus.
• Advantageous: Javascript (NodeJS, VueJS, ReactJS jQuery), PHP (Laravel), HTML/CSS Frameworks (Bootstrap), MySQL/MariaDB, cloud services (AWS), serverless concepts, Docker containers, Micro Services, CI/CD, general IT security concepts and data privacy awareness.

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title: WORKPLACE SAFETY & HEALTH OFFICER (WSHO) (ID4437)
Location: Kakit Bukit (HQ) , Serangoon (Site Area)
Working Hours: Mon to Fri 8.00am-5.00pm, Sat 8.00am-12.00pm
Salary: $4500-$7000


Responsibilities:
• Advice the occupier on the following matters in respect to the Environmental, Health and Safety requirement of the project:
• The prevention of injury to personnel and damage to equipment and materials, including the application of safety procedures
• Further improvements to existing safe / sound working method and risk assessment including those arising from new developments.
• The provision, use of suitability and required standards of protective clothings and safety equipments.
• The suitability of new and hired plant and equipment and the validity of all appropriate test certificates.
• Any changes in legislation related to safety, health and welfare.
• Monitors the overall EHS performance of the project, identifying unsafe conditions and procedures and recommending corrective actions.
• Recommends to the Project Manager for cessation of work in such a condition that works cannot be carried out with due regards to workman's safety
• Responsible for the establishment and maintenance of all safety and health record keeping systems and will liaise with the Statutory Bodies with regards to any EHS matters.
• Act as Secretary to the EHS Committee.
• Conduct & Compile daily and monthly EHS reports.
• Collates data (or summary) from EHS inspection failures by EHS personnel, MOM & NEA summons / court orders / demerit points, EHS incidents and accidents, etc to perform data analysis to facilitate problem-solving and continual improvement.
• Generates corrective and preventive action requests for EHS violations / deviations to the responsible site personnel / sub-contractor and monitors on the effectiveness of undertaken EHS corrective and preventive actions;
• Responsible for administration of the site-specific Project QEHS Management System, and identifies required changes or updates to this system, if any, to the QEHS and Project Manager; Coordinates with and provides directions to the WSH Coordinator, Safety Supervisor, Lifting Supervisor, Scaffold Supervisor and Formwork Safety Supervisor, and other EHS personnel on the day-to-day EHS activities of the worksite;
• "Leads the investigation of incidents / accidents on site and performs root cause analysis with
• Recommendations on corrective and preventive actions;"
• Enforces EHS requirements on site by proposing imposition of EHS administrative charges to the Project Manager / Corporate EHS department on workers and sub-contractors who commit EHS violations;
• Responsible for ensuring all parties comply to the implementation of the Permit-to-work systems and issuing the PTW Reference Number to facilitate work coordination purpose among stakeholders.
• Accountable to the Project Manager for implementation of the site Environmental, Health and Safety management system.

Requirements
• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry Of Manpower (Singapore)
• Min. Diploma in Building / Civil / Structural Engineering
• Min. 5 years’ experience as WSHO in Singapore

About the position

The Investment Officer position will play a key role in achieving the Southeast Asia Economic strategy’s objective to increase Australian investment in Singapore, working closely with colleagues at the Australian High Commission and in other Australian missions in Southeast Asia. Working under limited direction to implement initiatives under the strategy, working with Singaporean and Australian Government agencies, Australian investors and the business community to promote Australian investment in Singapore. You may be required to undertake travel within and outside of Singapore and undertake work outside of business hours.

Key responsibilities of the position include but are not limited to

• Build, develop and maintain collaborative networks with key business, government agencies and financial sector contacts.
• Maintain and develop a current understanding of the Singaporean Government policies and emerging issues including and outside of the regulatory requirements for foreign investors.
• Work collaboratively with local project proponents to better understand Australian investor appetites and to shape investment opportunities to attract Australian investors.
• Undertake research and analysis to identify and report on investment environment, market insights, regulatory processes and barriers and existing and emerging business opportunities for Australian companies across a range of sectors.
• To view the complete responsibilities, please visit our Australian High Commission Career Opportunities webpage

Required Qualifications/Experience/Knowledge/Skills

• Qualifications in a relevant field are highly desirable.
• Experience in a related field is highly desirable.
• Demonstrated skills in building and managing productive working relations with clients, suppliers, business partners and/or government bodies, and a proven ability to utilise a network to achieve business results.
• Fluency in English is essential.
• To view the complete job requirements, please visit our Australian High Commission Career Opportunities webpage

How to apply

For more information to submit a successful application with the necessary documents, visit Australian High Commission Career Opportunities page.

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

Responsible for Credit Control and Accounts Receivables Collections for Singapore, and Act as Liaison Officer for APAC with Global Accounts Receivables Team

Credit Control

•Administer the creation, distribution and reconciliation of Accounts Receivables invoices

•Maintain client relationship and client standing data in association with settlements

•Receipt and allocate cash from bank statements or clients correspondences on a timely basis and an accurate manner to ensure zero unallocated cash

•Regular liaison with Global Accounts Receivable Team based in UK on global banking clients of Singapore

•To act as liaison between APAC Accounts Receivable Teams and Global Accounts Receivable Team

•Maintain standing data of customers and work with on-boarding team to ensure all customers are in the system

•Reconcile the revenue and invoice upload files from settlement systems to accounting

system and resolve all encountered issues

Collections

•Contact clients via emails and follow-up phone calls for outstanding balances, at least once a month, or more frequent for clients with aged debts

•Follow up with clients promptly via emails and phone calls on queries made with respect to their outstanding trade receivables and invoices, to enable collections of aged debts on time

•Draw up a plan to achieve DSO (Days of Outstanding Sales) Targets set by Regional Management

Reporting

•Prepare Accounts Receivables reconciliation from AR module to GL module

•Prepare daily and weekly collections report and provide commentaries on non-collections as well as number of calls made to customers

•Prepare aged debts reports on a monthly basis to Regional Management, with analysis provided

•Monitor DSO (Days of Outstanding Sales) position on a monthly basis, with analysis provided on Targets shortfall and steps to take to achieve DSO Targets

•Recommend provisions for bad debts/write off to Accountants or Regional Management

•Ensure all invoices have been generated and sent out to customers. Follow up and resolve un-sent invoices

•Prepare manual invoices/credit notes and collate for management’s review and approval before sending out to customers

•Analyze and provide commentaries on aged debt for management’s review and approval

Project

•To participate in system and other projects where required and to contribute actively with an aim to roll out deliverables on time and successfully

Others

•Assist with audit, information requests and analysis on Accounts Receivables as required

•Liaise with Tax Officer or Tax Agent to provide requisite data on Accounts Receivables and Provision made for Bad Debts for Corporate Tax Filing purpose

•To ensure financial controls and risk controls procedures are being complied with at all times

Person Specification Knowledge

•Excellent oral communication skills, with strong interpersonal skills

•Results oriented and personal accountability

•Possesses good initiative and independent working attitude

•Good team player

•Excellent attention to detail

•Flexible and adaptable to a fast changing environment

Experience

•Minimum of 5 years’ experience of all aspects of Accounts Receivable in a corporate environment

Skills

•Proficient in Microsoft applications software Excel

•Strong appreciation of data reconciliations

•Good knowledge of Goods and Services Tax will be a plus point

•Experience with Oracle will be a plus point

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have immediate vacancies for suitably qualified individuals to join us as Customer Service Officer in the Customer Service Department. The department offers consumer banking products and services such as savings accounts, fixed deposits, current accounts and remittances services to both corporate and individual customers.

The successful candidates will be trained to perform work at various desks within the department. The training will cover both front-office counter service duties and back-office operational and administrative duties. The successful candidates will learn to handle over the counter banking transactions including opening of accounts; handling customer enquiries; and attending to customers’ account requests, as well as back-office end-to-end processing of inward and outward remittance transactions; cheque clearing and inter-bank GIRO payments; preparation of reports and static data maintenance and other general administrative duties. Successful candidates will also have opportunities to be involved in projects and system enhancement work.

The preferred candidate must satisfy the following requirements:

• A recognised Degree.

• At least 1 year of banking experience, preferably in branch banking/ payments.

• Ability to learn fast and work independently and adaptable to changes.

• Cheerful disposition, service oriented with good interpersonal and communications skills.

• Strong team player and able to effectively and quickly build relationships and establish trust, respect, competence and confidence.

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary

The Corporate Support Officer plays a clerical and administrative support role in various functional areas, including line operations, human resource management, finance and corporate services, public affairs as well as research and information support. He/She provides administrative support for the smooth and effective day-to-day operations of the organization.

Duties & Responsibilities

1. Support daily administrative tasks, including documentation, data entry, and managing correspondences with stakeholders. Assist in Corporate Affairs, Human Resources, Supply Chain Management, Finance, and Legal matters. Handle telephone calls and inquiries.

2. Compile and prepare monthly reports in both English and Mandarin for submission to the China Office.

3. Create PowerPoint presentations in both English and Mandarin.

4. Perform any additional tasks as assigned from time to time.

Job Requirements & Attributes

1. Candidate must possess at least a degree certificate.

2. Excellent organizational skills, as well as excellent IT skills. Demonstrable ability to use Microsoft Office including Word, Excel, and PowerPoint.

3. Proficient in both English and Mandarin, offering translation support for stakeholders proficient in the language. Proficiency in Mandarin and English is a must.

4. A detail-oriented person, motivated by multiple tasks and able to meet deadlines.

5. A team player with good interpersonal and writing skills.

6. You should be meticulous, diligent, a team player, independent, and process initiative. Other key attributes include excellent communication and interpersonal skills

7. At least 2 year(s) of working experience.

8. Able to work in a fast-paced and dynamic environment.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Job Responsibilities:

• To manage the loan drawdown process for front office groups - preparation of necessary documents for account opening, loan execution and drawdown
• To liaise with customers and facility agents for on-boarding and ongoing account management matters
• To manage the administrative aspect of an Account Bank (such as quoting of rates, rate fixing, update of signatories, liaising with customers and back office)
• To liaise with various booking offices on loan administration matters and update control sheets, other records from drawdown, rollover, interest fixing and repayments
• To prepare various management reportings (such as portfolio credit reportings)
• To support the daily monitoring of MTM exposures of IRS and FX facilities
• To support the periodic MAS reportings (such as MAS Top 100, MAS610, MAS757, s35)

Job Requirement:

• At least a high school/secondary school completion certificate
• At least 5 years in a financial institution, in a loan administration function
• Good understanding of the mechanics of loan administration functions
• Good working experience of Word and Excel applications
• Ability to work independently to deliver within timeline
• Strong coordination abilities, to manage multiple tasks concurrently within tight timeframes
• Willingness to deal with issues/challenges in a solution-oriented manner

Boarding Officer
Working location : Benoi Road (2 mins walk from Joo Koon mrt)
Working days : 5.5 days
Working hours : 9am - 6pm | 9am - 1pm
Salary: $2,100 - $3,000 (depends experience)

Responsibilities

• To prepare and deliver / go on-board vessel to supply their requirements.
• Warehouse duties.

Requirements

• Must have Class 3 Driving Licence.
• Experience in ship chandelling industry is added advantage

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279