Business Development Executive (F&B Industry)

Working days: 5.5 days work week

Working hours: 8.30am - 5.30pm

Salary: $3000 to $4000 + Car Allowance $1200

Location: Woodlands

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Review CD/CP and Repo/RRP funding structures and interbank counterparties
• Review HQLA portfolio in Singapore
• Review risk control measures such as credit risk, duration risk etc.
• Expand domestic market network
• Improve daily operations
• Educate junior staff
• Adhere all internal rules, regulations and compliance requirements
• Provide market information and insights to SMBC colleagues

Job Requirements

• Degree in Banking & Finance or equivalent
• Minimum 10 years+ relevant experience in Assets Liability Management
• Good knowledge of the Financial market
• Fluent oral and written communication skills in English
• Strong quantitative skill
• Good interpersonal and relationship skill
• Proficient in MS Office and Excel VBA Skills
• Team Player with good interpersonal and relationship skill

Responsibilities:

• Manage accounts receivable functions, including invoicing, accounts receivable aging, venue deposits, venue income reports, venue insurance, car park and statements of account
• Manage budget compliance and coordinate quarterly budget review meeting
• Manage quarterly and annual grant reporting
• Oversee fixed deposit placements, maintain the fixed deposit schedule, and manage related banking documents
• Prepare monthly investment and cashflow reports
• Maintain and update policies and procedures such as procurement
• Provide cross coverage for accounts payable
• Perform any ad-hoc tasks assigned by the Head of Department

Requirements:

• Degree or diploma in business administration or finance/accounting or equivalent.
• At least two to three years of relevant experience
• Prior experience in accounts payable, account receivable and finance reporting
• Experience with accounting software such as Navision
• Proficient in Microsoft Excel, such as using formula and building pivot table
• Analytical with strong administrative ability and detail-oriented
• Team player who is able to work well with others at all levels within the organisation

We regret that only shortlisted candidates will be notified.

Overview:

Transaction Banking Services (TBS) are to support the commercial development of the Cash Management and Receivables and Supply Chain Finance business, by industrializing execution, digitalizing client relationships, and developing an integrated IT and Operations offering to clients.

• Client Payments & Receipt (CPR): CPR is the back-office team in charge of order processing for incoming and outgoing payments.
• Client Setup Services (CSS): CSS is the back office team in charge of clients account management aiming at ensuring the administrative initiation of client accounts and their technical set up as well as their cheques activities.
• Receivables & Supply Chain Finance (RSF): The team manages and supports supply chain finance transactions (platform in India).

Job Responsibilities:

Processing of:-

• Inward Remittances
• Outward Telegraphic Transfers (Overseas/Local)
• MAS Electronic Payment System (MEPS)
• Inward and Outward Clearing Cheques
• eGIROs (payroll, standing order, Optim Egiro)
• Drafts, Cahier’s Orders, Foreign Currency
• Fixed Deposits
• Ensuring all transactions are processed before the cut-off time
• Accuracy and neatness in the processing of transactions
• Anticipate and understand the needs of customers and provide them with good customer service
• Back up colleagues in their absence

Other duties may include:

• Preparation of Letters
• Entries processing
• Liaising with Hong Kong counterparts
• Preparation of dormant accounts for transaction reporting
• Printing of daily advices and statement
• Checking of compliance list
• Uploading of documents
• Other duties may be assigned

Responsibilities:

• Coordinate between vendors and participants for visits such as workshops and guided tours including payment
• Meet and greet vendors and participants
• Answer telephone and email enquiries
• Key in visitorship figures
• Any other duties as assigned by the Supervisor

Knowledge, Skills & Abilities:

• Interest in education, arts, and local Chinese culture
• Good customer service skills
• Good writing skills
• Able to communicate in English and Mandarin
• ICT skills (MS Word, Excel, email)
• Team player
• Meticulous

Requirements:

• Degree or diploma preferably in any of the following fields: Arts or Business Management, Singapore History, Chinese Studies, Chinese Language & Linguistics, Southeast Asian Studies, Anthropology or Sociology
• 1 – 3 years of relevant working experience

We regret that only shortlisted candidates will be notified.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

We are looking for a self-motivated candidate with expertise in high performance digital design and system level architecture modeling to join our Heterogeneous System design team. This candidate will work closely with IME's advanced packing team and contribute to the exploration, optimization and development of multicore & multi-chip system using IME's heterogeneous integration platform.

Job Description:

Digital IC Design and system-level exploration:

• Contribute to the design and development of digital integrated circuits, ensuring they meet performance and functionality requirements.
• Emphasize a system-level perspective in the design process, considering overall system architecture and functionality.
• Incorporate Edge AI principles into digital IC designs, enabling efficient and intelligent processing at the edge of the network.
• RTL implementation for custom circuit design using Verilog/SystemVerilog
• Derive specs and implement necessary customized and highly efficient building blocks such as systolic array, data path controller, scheduler, integer and floating-point processing engine, FFT, etc which are frequency used in various computing architectures.

Simulation, Verification, and Implementation:

• Conduct thorough simulation and verification of digital designs to validate functionality and performance.
• Utilize FPGA in digital IC designs, leveraging its flexibility and reconfigurability for system emulation and architecture exploration
• Perform timing analysis and collaborate with the team to optimize designs for timing closure.
• Contribute to power analysis activities and implement power-efficient design techniques.

Publish research works in prestigious conferences and Journals such as ISSCC, VLSI Symp, A-SSCC, DAC, JSSC and TCAS-I/II.

Prepare detailed design documentation, including specifications, test plans, and reports.

Troubleshoot and debug digital IC designs with a focus on identifying and addressing system-level issues.

Bring creative and innovative solutions to design challenges, staying abreast of industry trends and emerging technologies.

Requirements:

• Master's, or Ph.D. in Electrical Engineering, Computer Engineering, or a related field. The candidate should have prior experiences in IC tape-out of digital/mixed signal SoC and system level modelling and optimization using industry standard tools from leading EDA vendors such as Cadence, Synopsis and Matlab.

We are looking for a self-motivated candidate with expertise in high performance digital design and system level architecture modeling to join our Heterogeneous System design team. This candidate will work closely with IME's advanced packing team and contribute to the exploration, optimization and development of multicore & multi-chip system using IME's heterogeneous integration platform.

Job Description:

Digital IC Design and system-level exploration:

• Contribute to the design and development of digital integrated circuits, ensuring they meet performance and functionality requirements.
• Emphasize a system-level perspective in the design process, considering overall system architecture and functionality.
• Incorporate Edge AI principles into digital IC designs, enabling efficient and intelligent processing at the edge of the network.
• RTL implementation for custom circuit design using Verilog/SystemVerilog
• Derive specs and implement necessary customized and highly efficient building blocks such as systolic array, data path controller, scheduler, integer and floating-point processing engine, FFT, etc which are frequency used in various computing architectures.

Simulation, Verification, and Implementation:

• Conduct thorough simulation and verification of digital designs to validate functionality and performance.
• Utilize FPGA in digital IC designs, leveraging its flexibility and reconfigurability for system emulation and architecture exploration
• Perform timing analysis and collaborate with the team to optimize designs for timing closure.
• Contribute to power analysis activities and implement power-efficient design techniques.

Publish research works in prestigious conferences and Journals such as ISSCC, VLSI Symp, A-SSCC, DAC, JSSC and TCAS-I/II.

Prepare detailed design documentation, including specifications, test plans, and reports.

Troubleshoot and debug digital IC designs with a focus on identifying and addressing system-level issues.

Bring creative and innovative solutions to design challenges, staying abreast of industry trends and emerging technologies.

Requirements:

• Master's, or Ph.D. in Electrical Engineering, Computer Engineering, or a related field. The candidate should have prior experiences in IC tape-out of digital/mixed signal SoC and system level modelling and optimization using industry standard tools from leading EDA vendors such as Cadence, Synopsis and Matlab.

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

The Genome Research Informatics and Data Science Platform is looking for a full Stack Software Developer to design, build and operate software systems in support of Institute and hosted programs. Your primary responsibilities include FE and BE Software Development and to ensure compliance with standards and policies (A*STAR, ISO etc)

Requirements

• Bachelor/Master Degree in IT/Computer Science
• Experience in scientific software development and full stack software DevOps
• Possess skills in Javascript for FE and BE, Java and Python
• Knowledge in Containerization and Serverless on Cloud (e.g. AWS Lambda) would be advantageous

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Location: Changi
• Working days: 5 days
• Weekday: 8am - 5.45pm
• Salary: $2,300 - $ 2,800

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Requirements:

• 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Security Officer
Monthly Salary: $2,000
Working Location: Tanjong Pagar
Working Days & Hours: 4 Days (7-7 AM & PM Rotating)

Job Responsibilities

• Maintain peace and order within the Hotel premise and to provide safety and security to Hotel guests, patrons, employees and their belongings, and the Hotel's properties.
• Ensure no break-in and intrusion in secured and protected areas.
• Perform patrolling round in all areas of the Hotel’s premise.
• Conduct investigations on incidents involving disturbance, accidents, losses, thefts, etc. occurring in the Hotel.
• Report all matters that are harmful to the Hotel business
• Be familiar with the fire emergency plan.
• Take necessary action whenever the fire alarm is activated.
• Keep proper and updated records/entries in relevant security logs and records.

Job Requirement

• Relevant experience in hospitality industry will be an added advantage
• PLRD licensed
• Willing to work rotating shifts including weekends and public holidays

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management preferred.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The Genome Research Informatics and Data Science Platform is looking for a full Stack Software Developer to design, build and operate software systems in support of Institute and hosted programs. Your primary responsibilities include FE and BE Software Development and to ensure compliance with standards and policies (A*STAR, ISO etc)

Requirements

• Bachelor/Master Degree in IT/Computer Science
• Experience in scientific software development and full stack software DevOps
• Possess skills in Javascript for FE and BE, Java and Python
• Knowledge in Containerization and Serverless on Cloud (e.g. AWS Lambda) would be advantageous

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

Position title : Front Desk

Location: Bugis

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Lab Officer/ Research Engineer

Job Description:

Be part of an exciting FAB Operations Team working on cutting-edge advanced packaging process technologies.
This position is based in Singapore.

Responsibilities:

• Operate multiple type of semiconductor equipment in cleanroom environment.
• Ability to use computer-based programs and applications to perform daily work/duties.
• Operate equipment based on the required process specifications (e.g. procedures, change notifications, etc.).
• Participate actively and be responsible in assigned on-the-job assignments and other required trainings when requested.
• Provide machine operations coverage and backup supports when necessary.
• Adequate understanding of the Equipment in-charge, monitor performance, timely communication with Engineers-in-charge to perform equipment errors recovery promptly when necessary.
• Demonstrate excellent teamwork to promptly execute process sequences and data collections if required.
• Always follow safety protocols & rules in the Clean Room.
• Ensure 6S in the work environment and promptly report hazards/ suspicious/ abnormal activities or personnel if any identified.
• Address potential areas for improvements such as wafers processing cycle time, Equipment utilization, Safety/ Compliances, and cost savings.

Experience:

• Diploma in MicroElectronics/Electrical/Mechanical/Chemical Engineering.
• Basic understanding on semiconductor process is preferred.
• 1-3 years of experience in semiconductor processes (Diffusion, Wet Clean, CMP, ECP, Litho, Etch, CVD, PVD, etc.) will be added advantages.
• Must be a self-starter, dependable and highly motivated

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Position: Customer Service Officer (Sales coordinator)
• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duties and Responsibilities

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries / work orders via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Job Requirements

• At least 1 year of relevant working experience
• Proficient in Microsoft Office

Salary: S$2980

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

• To support operations during critical incidents for cases managed by community agencies
• To assist senior officers in consultation and casework support for the community agencies
• Support the planning and execution of training and events for community partners
• Provide administrative support to monitor and support referral processes
• Provide administrative support for meetings and discussions
• Provide support in monitoring training needs to enhance the capabilities of community partners
• Provide data analysis support for process and outcome indicators
• Any other related work as assigned by supervisor.

Job Requirements:

• Degree in social service-related field
• Must have an interest in doing direct social work.
• Able to work independently, as well as a team
• Able to communicate well with internal and external stakeholders
• Meticulous and experience in using MS suite.
• Have positive working attitude and willingness to learn

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/5661

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Archel Advisory is a leading insurance agency specializing in providing comprehensive financial planning services. Our commitment to excellence and client-centric approach positions us as a trusted partner in navigating insurance and financial planning needs.

Job Summary:
We are seeking a dynamic and proactive Recruitment Officer to join our team. The ideal candidate will be responsible for managing the full recruitment cycle, from sourcing candidates to onboarding new hires. This role requires a strong understanding of the insurance and financial planning sector, along with the ability to attract top talent to support our growing organization.

Key Responsibilities:

• Talent Acquisition:Develop and implement effective recruitment strategies to attract qualified candidates for various roles within the organization.
  Utilize multiple channels for sourcing candidates, including job boards, social media, networking events, and recruitment agencies.
  
• Screening and Interviewing:Review resumes and applications to shortlist candidates for interviews.
  Conduct interviews, assess candidates' qualifications, and provide recommendations to hiring managers.
  
• Onboarding and Orientation:Coordinate and facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.
  Prepare and maintain onboarding materials and documentation.
  
• Employer Branding:Collaborate with the marketing team to enhance the company’s employer brand and promote job openings.
  Participate in career fairs and recruitment events to showcase the organization and its culture.
  
• Reporting and Analytics:Track recruitment metrics to evaluate the effectiveness of recruitment strategies.
  Provide regular updates and reports to management regarding recruitment activities and progress.
  

Qualifications:

• Diploma in Human Resources, Business Administration, or a related field.
• Proven experience in recruitment, preferably within the insurance or financial services industry.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using recruitment software and tools.

Why Join Us?

• Be part of a dynamic and growing team within the insurance and financial planning sector.
• Opportunity for professional development and career advancement.

Position title : Front Desk

Location: Bugis

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Salary: $2980

Working Days: Monday - Friday

Working Hours: 10am - 730pm OR 12pm – 930pm (Fixed on 1 regular time slot determined during interview)

Location: Toa Payoh

Contract Period: 1 year

Job Responsibilities:

As an NAVH Triage officer, you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:

• Engage caller to understand severity of situation
• Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
• Conduct risk and safety assessment for cases
• Determine response time and right-siting of cases
• Engage agencies to ensure warm transfer of cases
• Engage key family members to work with an agency

Requirements:

Functional/Technical Competencies

• Degree in Social Work, Psychology or related discipline preferred
• Good written and communication skills

Generic Competencies

• Able to work calmly in highly stressful situations and environment
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Strong planning and administration skills
• Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/6894

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Responsibilities

Supervise Day to Day Operations

• Responsible to carry out all business operational activities at Marina Bay Sands (MBS) including customer grievance/complaint handling, legal and safety matters with regard to such operations.
• Perform Guest meet and greet and farewell process according to the set standard.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up.
• Conduct daily briefing to ensure important information and updates are shared among team members.
• Disseminate and clarify understanding of all new promotional packages, rate plans and product information associated with these programs.
• Be conversant with all areas of the Front Office including FIT, Group and Casino reservations; can be assigned to certain specialist areas to supervise at any one time.
• Monitor daily front office operations ensuring that tasks are carried out and guest requests are attended at the pre-determined standards.
• Adapt to changes, implement and monitor front office operations to ensure adherence to organisational operating procedures and service standards
• Assist management to execute enhancement projects and new processes and follow-through with detailed evaluation.
• Review manpower allocation for front office operations.
• Conduct regular inspections on service delivery.
• Identify and resolve deviations and irregularities related to front office operations.
• Service Audit check-in/out process for every team member at least once a month to ensure established Service Quality Standards are met
• 
  

Lead Service and Operational Excellence

• Recommend new ideas to enhance guest experience and revenue generation.
• Supervise the delivery of services to guests consistent to the company’s core service standards, brand attributes and compliance.
• Collect and update all guest personal information, preferences, practices and interests to ensure accurate guest profile and history in OPERA.
• Respond and review guest comments, requests and complaints and resolve in a timely and professional manner; take personal responsibility to resolve issues and identify how to minimize reoccurrences with various stakeholders.

Supervise Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Operationalise compliance management on hygiene, workplace safety and health, and data protection requirements.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Be conversant with all facets of Front office operations including fire safety and emergency related procedures
• Supervise emergency situations.
• 
  

Achieve Employee Engagement

• Responsible for motivating, coaching and counseling of Team Members appropriately and in ensuring their job skills are constantly being improved and developed to exceed guests’ expectations.
• To provide genuine and accurate feedback for Team member’s improvement in discussion log specifically for new Team members during their on –the-job training period
• Establish learning and development plans and facilitate learning and development opportunities to enhance staff work performance includes self-growth and development.
• Ensure that all team members including self are well-mannered and groomed as per company standard at all times
• Hold regular meetings to communicate departmental updates and review operational standards and guest feedback; brainstorm and decide on ways in which operational flow can be improved
• Supervise, train, schedule, mentor Team Members and perform evaluations and make fair recommendations on confirmation or promotion.
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

Assist Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties e.g. inventory and purchasing, updating of butlers’ personal files
• Update information sheet, menus and restaurant list periodically for executives/agents to use in their daily operations.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Develop and maintain close liaison with all other Departments so as to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest services throughout the hotel through effective communication and coordination.
• Contribute ideas to and cooperate in the execution of strategic plan initiatives in support of the company vision, mission, value and guiding principles
• Assist in the implementation of sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management
  

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage
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Experience

• Minimum 1 year experience in the same capacity
• Proven leadership skills and ability to operate independently
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies
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Competencies

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.