Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Details:

• Salary: UP $3,000
• Location: Newton
• Working Period: 6 months or 1 year contract (depends on project)
• Working Days: 5 days across Monday – Sunday (up to 44 hours per week)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Able to work in high pressure, stressful situations
• Selected candidates are required to complete the training course and passed the tests based on the given criteria

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/1033

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Lending Services.

Principal Responsibilities

The Operations Organisation consolidates and brings together operations and service delivery teams under the Digital Business Services umbrella to create a global “best in class” service delivery.

The job holder’s role is setting out the day to day operations at on-shore relating to pre and post disbursement process such as :

• Disbursement Cashier Order checking and mortgage execution
• Secured overdraft with the knowledge of handling unit trust, shares, bonds, notes as securities
• Jade Global Insurance Premium Financing processes
• Other home loan restructuring processes
• General admin and system maintenances especially HUB and HLS systems
• Assist in Suspense reconciliations checking and various exception reports checking
• Handling of feedbacks and enquiries from both internal and external customers including law firms
• Investigate complaints with resolutions purposes
• Using statistics/MIS to ensure daily productivity and TAT without any backlogs
• Report any adverse circumstances / process immediately to direct supervisors

In addition:

• Assist in off-shore governance activities
• Participate in projects relating to Lending Services
• To ensure that operational processes are standardize, eliminate duplications and focuses to provide a cost efficient delivery via process improvement without comprising to compliance and control

Principal Accountabilities

• Impact on the Business / Function
• Deliver day to day operational activities and safeguard the bank from potential operational loss
• Leverage best practice across similar business activities and improve operational efficiency and cost savings
• Ensure that the TAT is tracked and monitored
• Deliver operational performance through successful initiation and delivery

Customers / Stakeholders

• Working with business partners to minimize operational risk occurring including risk identification, assessment, mitigation and control.
• High standard of customer service delivery and contribute towards the continuous improvement of the dept
• Ensure operations have a satisfactory audit with losses and complaints eliminated / contained

Leadership & Teamwork

• To contribute towards the development and performance of staff with a shared sense of ownership
• To motivate and retain team of senior operational clericals
• Constantly challenging the status quo logically with facts and evidences

Operational Effectiveness & Control

• Ensure compliance with regulation, policies, guidelines, audit recommendations
• Maintain HSBC internal control standards including timely implementation of internal and external audit points together with any issues raised by external regulators
• Ensure operations have satisfactory audits with losses and complaints contained
• Implement Group Compliance policy locally by managing compliance risk in liaison with Area Compliance officer or Local Compliance Officer

Qualifications

• A university degree is a minimum requirement or at least 4 years in operations field.
• Experience in managing a team and good interpersonal skills.
• Strong knowledge of operational processes, a strong analytical mind and related regulations is required.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Admin Officer

• Working days : Tues- Sat 12am-9pm / Monday off / Sunday half day / Once well verse change to 10am to 7pm
• Salary : Basic $1800
• Working location: Changi Coast Road

Responsibilities

• Execute HAWB
• Export planning
• Key in information in customer system
• Coordinate export cargo movement
• Other ad hocs duties related to export

Penny Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Diploma in Accountancy or equivalent.
• Responsible for AR, AP, GL etc
• Handle monthly GST submission, Petty Cash, Disbursement Accounts etc
• Maintain good documentation and filing system.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and ABSS Accounting Software.
• Meticulous, good initiative and responsible.

• Coordinate and monitor service arrangement. (e.g Travel plans, accommodation, and other document application etc)

• Handle administration and paperwork (e.g Marketing research, Meeting mints, etc).

• Ensure efficient in assisting our clients with any requirements, handling feedback.

• Prepare for consultation and recommendation report when required

• Handle clients’ mails, messages, and answering phone calls.

• Supervise and ensure the smooth and efficient ongoing project.

• Supervise on project budget, schedule, and quality.

• Ensure clients receive an optimum level of service and care at all times.

• Ensure vigilance of any service discrepancies.

• Perform any other ad-hoc duty as requested by superior or management. Not limit to perform Household Duty (i.e Regularly monitor maintenance work, Financial record, and shopping list etc. )

Desired Profile:

• Experience as concierge, customer service or from hospitality related industries would have advantage.

• Self-motivated and open-minded with ample cultural awareness and eager to work in a multicultural environment.

• Proficient in Microsoft office (Word, Excel,PPT and other Windows programs)

• Good attitude, strong communication, interpersonal and customer service skills.

• Excellent judgement, attention to detail and ability to handle confidential information.

• Having Experience service VVIP or VIP will have advantage.

Main responsibilities

Timesheet Administrator

• Handle global timesheet enquires

• Manage and Modification of cost centre

• Assist on level 1 support on the timesheet application

• Month end timesheet reports

Record Maintenance

• Maintain current HR files and gather employee legal document, P. File management

• Maintains human resources database by recording new hires, transfers, terminations, changes in job classifications.

• Performing file audits to ensure that all required employee documentation is collected and maintained.

• Organizing staff French class training sessions and activities

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Qualifications and Profile

• Keen sense of ethics, particularly when it comes to confidential information’s

• Teamwork mindset

• Meticulous ,attention to detail

• Proficient in MS Office; Good knowledge of excel is a plus.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Responsible for the provision of accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.

1) To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.
2) Be available to take calls.
3) Polite and professional service.
4) Prompt response to queries via voicemail / email / fax.
5) Accurate assessment/ resolution of problems. 6) Provide first level support to troubleshoot and solve technical problems.
7) Regular updates for follow up actions & problem status.
8) Escalation of problems to second level as per work instructions.
9) Work to improve processes where applicable.

10) Work with Team Lead to feedback and / or improve processes

What We Do

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency.

So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

WHO WE ARE LOOKING FOR:

Do you love finding new ways to tackle a client's problem? Are you a good listener who values empathy, integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing relationships? Here at The Trade Desk, we're in search of Account Executives who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What you’ll do:

• Drive revenue independently and manage a portfolio of business from brand direct clients
• Identify and close strategic up-selling opportunities by understanding core client business needs
• Overseeing clients operationally and strategically as well as providing direction for how we go upstream
• Take responsibility for more complex brand relationships across Southeast Asia. Apply business insights and industry knowledge to advance the client and TTD’s goals. Persuade and lead senior level meetings
• Maintain a strong understanding of the product roadmap and platform functionality but is also able to think on a more macro-level and develop messaging which factors in the wider industry and trends
• Assist with projects and go-to-market strategies which impact the wider BD team and start to develop the understanding and commercial insights needed for forecasting and other sales management techniques

Who you are:

• A minimum of 7 years of experience in online advertising in outbound sales.
• Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, or other online advertising roles
• Strong communication skills with the ability to speak with senior levels and establish long-standing, consultative client relationships
• Existing relationships with decision-makers across verticals such as CPG is a plus
• Proven track record of exceeding revenue expectations
• An inspirational leader with strong management and leadership skills through a collaborative team approach. Ambition to develop personally and nurture the development of others
• Ability to build strong relationships with internal and external stakeholders, executive team and industry groups
• Strong quantitative skills and negotiations ability
• Able to travel for business and internal meetings, particularly across Southeast Asia

Admin and Accounts Officer

• Working Hours: Monday to Friday (9am – 6pm) + 1 Saturday per month (9am – 1pm)
• Salary: $2500 - $3000
• Working Location: Ubi

Job Requirements

• A minimum of NiTEC or certificate in Accounting, Business Administration or equivalent
• Preferably with at least 2 years’ experience in related field

Job Description

• Generate invoices.
• Prepare and process of car commission.
• Update of new car inventory.
• Process new cars registration.
• Month end journals.
• Adhoc duties as and when assigned.
• 80% Admin duties and 20% Accounts duties.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

· MUST Comply with the relevant examination requirements (M1A or 1B, 2A, 6 and 6A，M5, 8 and 8A)

· Familiar with MAS SFA Rules and Regulation for Capital Market License.

·Degree or Post Graduate Qualification in Banking related discipline, Finance and Management.

· At least 10 years of work experience in the Banking or Finance industry, including 5 years in Management position.

· Well-developed analytical skills for problem-solving and managing complex processes.

· Have good communication and negotiation skills and teamwork spirit, be able to withstand strong work pressure, logical thinking, strong teamwork awareness, dedicated and energetic.

· Strong Communication and People Management, interpersonal and influencing skills to build strong business relationships, foster stakeholder engagement, create new partnerships and drive culture of collaboration and innovation.

· Ensure Risk Management and Compliance Framework are in place.

· Must be a resident of Singapore.

· Fluent in English and Chinese

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To always maintain a friendly and professional image and smile under all circumstances
• To provide courteous service to the guests and respond promptly and tactfully to the guests’ complaints, requests, and enquiries.
• To listen attentively to the guests’ requests and enquires
• To man the Hotel Lobby and interact with the guest when available.
• Ensure all arrival and departure VIPs and Suite guests are taken care of, e.g. rooms are readily available with amenities and cards, welcome and escort guests to room, courtesy call 30 minutes after rooming, and one day before departure, etc.
• To be the person in charge of the Reception Desk and ensure meal breaks are arranged accordingly for all team members.
• To ensure all arrival guests with special request are assigned a room accordingly.
• To ensure all stationaries required has been topped up by the night shift team.
• Night shift to submit request if any reordering is required for next month.
• To assist concierge/bell service during the same shift for guest request.
• To ensure there are sufficient key cards at check in Kiosk and report to Duty Manager if any machine was not logged in or functioning. To report to Duty Manager for any non-functioning kiosk equipment.
• To assist Executive Lounge and Telephone Operator when needed
• To ensure all trace left for the current shift have been resolved and attended to.
• To maintain and update guest records and preferences in the Opera system.
• In charge of the arrival and departure of any group activities
• Consult or inform departments concerned regarding guest feedback and follow up with actions required.
• Follow up with departments concerned and confirm that the task has been completed within the time range communicated.
• In charge of the Front Desk operation for the entire shift and ensure all task on the same shift are to be completed on time and follow the quality standard
• To ensure daily assignment of Executive Floor guest rooms
• To prepare and update daily records for Lounge.
• To maintain and count stock for Lounge equipment.
• To order daily food/ beverage items
• To collect item from hotel store
• To assist delivery of VIP guest room amenities.
• To provide quality service to guests while they are in the lounge.
• To check guest satisfaction for all guests at Lounge.
• To perform any other duties that may be assigned by the Management.

Front Office Executive to handle Chinese guests. Knowledge of Mandarin is essential.

WHO WE ARE LOOKING FOR:

Do you love finding new ways to tackle a client's problem? Are you a good listener who values empathy, integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing relationships? Here at The Trade Desk, we're in search of Account Executives who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

WHAT YOU WILL BE DOING:

• Develop and close new ad agency leads to use The Trade Desk technology
• Schedule and conduct meetings with ad agency decision-makers
• Email and call potential clients and leads to set up meetings
• Communicate the value of The Trade Desk media buying platform by walking through detailed demonstrations of the product
• Execute on a strategic plan to achieve revenue goals by understanding target audiences, determining the most effective media mix and and evaluating media campaigns and strategies
• Hit monthly and quarterly revenue targets
• Respond to RFPs and prepare customized proposals to win new business
• Grow current accounts by identifying and closing up-sell opportunities
• Understand competitive differentiators in fast-changing online advertising landscape
• Work with the product team to help share customer insights to shape our product
• Collaborate with the trading and account management teams to upsell clients

WHAT YOU BRING TO THE TABLE:

• Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, advertising agency or other online advertising role
• Minimum 2 years of experience in client facing roles in Southeast Asia markets. Multi-market experience is ideal
• Relationships with advertising brands or agencies; media buyers and technology decision-makers within verticals such as Automobile, CPG would be advantageous
• Strong quantitative skills
• Compelling negotiations skills
• Strong presentation skills
• Diligent sales or account pipeline management
• Self-starter – able to tackle new clients or territories with little guidance but lots of enthusiasm
• Quick learner – able to rapidly grasp new technology and product changes
• Able to travel 10 to 20% of the time including some overnight travel
• Experience in managing longer sales cycles with many stakeholders
• Comfortable working with several different teams inside The Trade Desk to collaboratively grow an account

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Diploma Holder or equivalent.
• Preferably with 1 to 2 years working experience in shipping industry but not essential as training will be provided.
• Good command of English for both written and verbal.
• Some knowledge on shipping procedures will be an advantage.
• Good time management and organizational skills.
• Customer oriented and possess good interpersonal skills.
• Team player with positive can-do attitude.
• Proficiency in MS Office (Words, Excel, Outlook, Powerpoint etc).
• Able to start work in short notice

About the company:

is a leading global logistics services provider

Job details:

• Employment type: 1 year direct contract + 1 month completion bonus
• Location: Greenwich Dr
• Working hours: Mon to Fri 8am to 5.45pm
• Salary Range: Up $3200
• Job scope
• SAP system transactions
• Process customer system to process stock adjustment tickets
• Perform daily system inventory reconciliation and investigate
• Prepare reports for inventory adjustment and scrap
• Support warehouse team to review system/IT issues

Requirement:

• Min degree/diploma
• Min 2yrs logistics-related experience
• Competent in SAP, Excel

To apply online please use the 'apply' function, alternatively you may contact Gracelyn Teo at gracelyn.teo(@)randstad.com.sg or +65 98254517

(EA: 94C3609/ R21101213 )

About the job

Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in ensuring that customers’ issues are handled efficiently and with empathy.

Your assignment

• To provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
• Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
• Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
• Ensure the correct orders are handed over to customers at the merchandise pick-up point
• Support in back-office duties such as oversold cases, issues with transport provider billings and open customer cases logged in Customer relations management system
• Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
• Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Your profile

• Minimum 3 to 5 years of working experience in a fast-paced customer service / retail/ hospitality industry
• Has the ability to take initiative and possess a strong sense of responsibility
• Solution-oriented and make well-considered decisions
• Demonstrates strong resilience and is a good team player
• Passionate about customer service and embodies a warm and engaging personality
• Analytical with strong interpersonal and communication skills
• Able to commit to working on retail shifts, including weekends and public holidays

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Requirements:

• With experience in travel agency inbound or outbound

Responsibilities:

• Input daily bookings /amendments received from clients into Tour Plan.
• Check cost and tariff rates for each booking and client.
• Correspondence to confirm to agents/resolve disputes/report irregularities.
• Check and print invoice statements for accounting invoice.
• Other duties that may require by the management.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

An integral part of Singapores City in a Garden vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapores new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

The Chief Coordinating Officer is responsible for managing and overseeing the day-to-day operations for the Gardens, ensuring that guests have a safe and enjoyable experience.

Your key responsibilities will include the following:

• Lead and co-ordinate the efforts of various departments to ensure a welcoming experience for the visitors
• Ability to coordinate and make sound operational decisions (in operations and deployment of attraction operations and other operational business units) that ensure a smooth and efficient operations of the Gardens and pleasant guest experience from the point of arrival to departure of our guests
• Active deployment of resources including both inhouse and outsource manpower deployment within and across teams
• Ensure effective management of the daily attractions operations, facilities management, and optimal conditions of the horticultural displays
• Manage and implement crowd management strategies, effectively address onsite incidents and emergencies
• Analyse, develop and implement visitor management plans in accordance to visiting patterns
• Continuously assess and improve the guest experience, gathering feedback and implementing changes as necessary
• Review related processes to drive continuous improvement
• Ensure compliance with all relevant health and safety regulations and standards
• Liaise with other authorities on matters that may affect Gardens by the Bay operations

• Degree in any relevant field
• Minimum 8 years of relevant experience in a tourist attraction or related industry
• Hands-on approach to management and leadership
• Ability to manage, supervise, and deploy a frontline team with robust teamwork
• Resourceful and dynamic with strong interpersonal and communication skills
• Pleasant and friendly disposition, with the ability to remain customer-oriented under challenging situations
• Creative, adaptable and able to work in a fast-paced environment
• Ability to influence and drive collaboration across various departments
• Able to work on weekends and public holidays