• Receive and update car arrival
• Check conditions of cars for suitability for retail
• Verify validity of agent warranties and balance of free servicing
• Ensure all cars on-showroom display meet our set standard (ie. display, cleanliness and technical)
• Plan PDI Schedule based on KPI of 7 days from SOLD to DELIVERY
• Perform tyre and battery checks and ensure checklists are duly filled
• Generate Purchase Order amount accurately and promptly for superior approval
• Aftersales (delivery) services
• Accountable for all loan cars and forms
• Undertake to support the smooth and efficient operation of reconditioning chain processes
• Monitor quality, quantity, cost, and efficiency of stock movement
• Liaise and negotiate with customers and suppliers

• Min GCE 'O' Levels and above
• Computer skills must be proficiency in Excel and Words
• Class 3 License is required as need to shift vehicles
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Position: Logistic Specialist or Warehouse Officer
• Location: Jurong West
• Working hours: 5 days, Mon to Fri (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $3800+ AWS + OT
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Receiving, handling, uncrating/unboxing large product in preparation for assembly.
• Assembly of customer’s finished product at customer premises on time to contractual lead times and schedule.
• Accurate Placement of product using specialist measuring equipment
• Assembly and fitment of intricate sub assemblies
• Fitment and routing of cable
• Packing, handling, dispatch of return materials and packaging
• Use of IT applications to plan and execute work and update completion of tasks
• Communication of schedule and related tasks to colleagues and customers up and down stream to ensure seamless process flow.
• Provide training and coaching to new and less experienced colleagues and temp workers
• Supervision and guidance to temp workers to ensure safety and best practice at all times

Requirements:

• Must be hands on and technically minded with an interest in build and assembly of product.
• Experience in a production / manufacturing environment an advantage.
• Able to read, understand and execute in line with Standard Operating Procedures and Technical Instructions
• Forklift license would be an advantage.
• Physically fit to carry heavy goods
• Min 1 year related experience

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

About the job

Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in ensuring that customers’ issues are handled efficiently and with empathy.

Your assignment

• To provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
• Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
• Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
• Ensure the correct orders are handed over to customers at the merchandise pick-up point
• Support in back-office duties such as oversold cases, issues with transport provider billings and open customer cases logged in Customer relations management system
• Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
• Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Your profile

• Minimum 3 to 5 years of working experience in a fast-paced customer service / retail/ hospitality industry
• Has the ability to take initiative and possess a strong sense of responsibility
• Solution-oriented and make well-considered decisions
• Demonstrates strong resilience and is a good team player
• Passionate about customer service and embodies a warm and engaging personality
• Analytical with strong interpersonal and communication skills
• Able to commit to working on retail shifts, including weekends and public holidays

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

• Position: Logistic/Purchasing Officer
• Location: Lok Yang Way
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $3800 + AWS and OT
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Strategize and execute material procurement plans in alignment with operational requirements and forecasted volumes of incoming racks and machine trays to ensure timely availability of hardware's.
• Coordinate daily logistics activities, including but not limited to shipping, receiving, and internal material movements.
• Work closely with cross-functional teams to address any logistical challenges and ensure on-time delivery of materials.
• Collaborate with the supervisor to maintain accurate records and track all incoming materials within the
  system, enabling seamless monitoring and availability for deployment.
• Oversee quality control measures to identify and rectify discrepancies promptly.
• Conduct regular ground material checks to verify the accuracy and condition of incoming shipments,
  including racks, machine trays, and cables.
• Manage and process orders for hardware racks, machine trays, cables, and related materials, ensuring timely procurement and delivery to meet project timelines.
• Address any issues related to tracking systems promptly and efficiently.
• Monitor lead times and communicate effectively with vendors to prevent delays in hardware delivery.
• Supporting Supervisor and team members:
• Assist the team supervisor by providing necessary data, reports, and insights into material availability, status, and forecasts, aiding in informed decision-making.
• Collaborate with management to optimize logistics processes and enhance overall efficiency.

Requirements:

• Proven experience in logistics, material planning, or coordination roles within a technical or data center environment.
• Familiarity with data center hardware, equipment, and related components; understanding of inventory management systems is preferred.
• Good Knowledge in Warehouse Management System (WMS)
• Good working knowledge of the following logistics operations areas – distribution, manufacturing, inventory planning, materials management.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

· Position: Accounts Officer/Assistant (Accounts Payable)

· Location: Raffles Quay (Walking Distance from MRT)

· Working hours: Monday to Friday (8.45am - 6pm)

· Salary (commensurate with experience): Up to $3,300 + AWS + Variable Bonus + Flexi Benefits

· Duration: Permanent

· Industry: Insurance Broking

Main Responsibilities:

· Check premium collections and outstanding status

· Prepare and collate supporting documents for payment setup

· Match payments in the accounting system

· Maintain digital copy of the payment documents

· Perform reconciliation of statement of account between company and the insurers

· Investigate, sort, liaise and resolve reconciling items

· Ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Minimum Diploma in Finance or Accounting

· Proficient with MS Office and Accounting Software

· Training and guidance provided

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

At Royal Ocean Marine, we are currently seeking a skilled and experienced IT Officer/Manager to join our client's team. As the IT Officer/Manager, you will be responsible for overseeing and managing the company's IT systems and infrastructure. This includes managing the IT team, developing and implementing IT strategies, ensuring data security and compliance, and providing technical support to staff. If you have a strong background in IT management, excellent leadership skills, and a passion for technology, we encourage you to apply.

Responsibilities

• Plan, implement, and manage the company's IT systems and infrastructure
• Manage and lead a team of IT professionals
• Develop and implement IT strategies that align with the company's goals and objectives
• Ensure data security and compliance with relevant regulations and standards
• Provide technical support and troubleshooting for staff
• Manage vendor relationships and negotiate contracts for IT services and products

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in IT management, preferably in a similar industry
• Strong leadership and management skills
• Excellent knowledge of IT systems, infrastructure, and security
• Experience in vendor management and contract negotiations
• Excellent problem-solving and decision-making skills
• Strong communication and interpersonal skills
• Ability to work well under pressure and meet deadlines

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Summary of Position Objectives: We are seeking a dynamic and versatile professional to fill the role of Laboratory Informatics Officer. This position is responsible for administering and optimising Laboratory Information Systems (LIS) while also contributing to broader information systems analysis within the laboratory setting. The ideal candidate will possess a unique blend of technical expertise in laboratory informatics, strong analytical skills, and the ability to bridge the gap between laboratory processes and information technology.

Responsibilities:

• Administer and maintain Laboratory Information Systems (LIS) to ensure optimal functionality and performance.
• Collaborate with laboratory staff to understand workflow requirements and implement system enhancements accordingly.
• Ensure the security and integrity of laboratory data within informatics systems.
• Troubleshoot and resolve technical issues related to laboratory informatics.
• Analyse laboratory and business processes to identify areas for improvement.
• Collaborate with stakeholders to gather system requirements and translate them into technical specifications.
• Design, implement, and optimise information systems to enhance laboratory efficiency.
• Provide technical expertise in the integration of laboratory informatics with broader organisational information systems.
• Collaborate with service operations, lab management and laboratory staff to ensure proper data storage, retrieval, and analysis.
• Implement data quality control measures to maintain the accuracy and reliability of laboratory data.
• Develop and deliver training programs for laboratory staff on the use of informatics systems.
• Provide ongoing support and troubleshooting assistance to end-users.
• Ensure that laboratory informatics systems comply with regulatory requirements and industry standards.
• Implement security measures to safeguard sensitive laboratory data.
• Stay informed about advancements in laboratory informatics and recommend updates or enhancements as needed.
• Maintain detailed documentation of laboratory informatics systems, configurations, and changes.
• Generate regular reports on system performance, user activity, and key performance indicators.
• Communicate findings and recommendations to relevant stakeholders.

The Accounts Officer will be responsible in collections of all daily cash taking, the supply of small change to the hotel cashiers, making daily bank deposits, preparation of the General cashier cash report and a statement of his/her own fund and preparation of cashiers fund acknowledgment receipt.

• In charge of daily balancing of credit card charges for hotel and outlets (F&B and Non-F&B).
• Reconcile F&B, Banquet and C&E checks against POS report.
• Ensure credit card accounts are processed and updated on time. Reconciliation must be done on a daily basis and follow up any discrepancy immediately in order to clear by the end of the month.
• Reconcile card payment/settlement from banks/card acquirers and prepare credit card reconciliation report at the end of month.
• Ensure the credit card processes and documents comply with PCI standard.
• Ensure daily cash taking and postings are correct
• Reconcile cash taking daily
• Prepare petty cash and casual labor collection
• Perform check and count on Launderette room coin changing machine
• Perform surprise cash count once a month
• Liaise with bank to solve any credit card dispute/chargeback
• Assist with Food & Beverage stock taking at the end of month
• Any other duties as assigned

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position :TempORARY Credit Control Officer
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): $13 per hour
• Duration : 4-6 MONTH CONTRACT
• Industry : Power Generation

Main Responsibilities:

• Handle incoming queries from general customers
• Liaise with customer on payment related matters
• Update payment to system
• Generates and check Financial reports
• Any ad-hoc duties assigned by executives

Requirements:

• Local diploma in Accounting/ Finance/ Business & above
• FULL TRAINING PROVIDED
• Proficient in Microsoft Excel, Word
• Knowledge of SAP would be advantageous

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

We are looking for a front-end developer for 3 months. You must be based in Singapore as you're required to be onsite and attend client meetings. 

• Update and create content within CMS using existing templates and
  components based on guidelines.
• Deliver content on based on task requirements.
• Coordinate delivery for content requests such as adds, edits, removal of
  content.
• Maintain web publishing/unpublishing.
• Support the development and reporting on publishing volume, channel
  breakdown, etc.
• Updating and optimising assets.
• Updating SEO requirement based on request.
• Collaborate with Project Management, Web Development and Email
  Marketing teams to create digital customer experiences.
• Help enforce established design and content standards.
• Actively monitor and update website content to align to task requirements.
• Collaborate with front-end and back-end developers to improve usability.
• Assist updating functional requirement documents and guides.
• Work with front-end developers on coding and troubleshooting for BAU.
• Ensure high quality graphic standards and brand consistency.
• Deploying contents.

• Position: Accounts Executive/Officer
• Location: Jalan Besar (Walking distance from MRT)
• Working Hours: Monday to Friday (9am - 6pm)
• Salary (commensurate with experience): Up to $3,800 + AWS + Performance Bonus
• Duration: Permanent
• Industry: Electrical & Instruments

Main Responsibilities:

• Handle Accounts Payable, Accounts Receivable
• Month-end financial review meetings
• Preparation of balance sheet reconciliations and cashflow forecast
• Provide annual tax submission within the timelines shared by external auditors
• Any other ad-hoc duties assigned

Requirements:

• Possess Diploma/Degree in Business/Finance/Economy/Management or equivalent
• Prior experience in MYOB
• At least 2 years of working experience in Accounting
• Proficient in Microsoft Office (Word, Excel, etc)
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

The Security Officer delivers the safety and security measures that meet the requirement of the

Hotel Management.

Primary Responsibilities

Manages The Control Room

• Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications.
• Records and issues departmental keys to the colleagues after verification. Acknowledges and records when the keys are returned.
• Reports and documents all incidents in the Security Management Occurrence log.
• Answers to all telephone enquiries in a calm and professionally manner.
• Records and takes pictures of all Loss and Found items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• Responds to the fire alarm bell activation and activates the CERT members, Decam (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raised the Fire Alarm Bell Activation Report thereafter.
• Assists in the evacuation when the need arises.
• Assists in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Supervisors and Managers.
• Prepares to assume the role of a CERT member when the need arises.

Carries Out Static Duties

• Ensures a peaceful environment, greets guest coming/going out of the hotel, to report and take action if there is a disturbance.
• Ensures orderly traffic flow, advises drivers of unauthorised parking to park at designated car park and to report and take action if there is disturbance.
• Conducts checks on unauthorised parking, advise the driver to park in designated car parks, to report and take action if there is disturbance.
• Ensures only authorised contractors or supplier’s vehicles is allow to park in the loading bay.
• Ensures smooth traffic movements in the loading bay.
• Ensures the vehicles are parked in an assigned parking lot.
• Ensures no obstruction cause to other vehicles using the loading bay.
• Verifies the identities of all contractors/workers using the loading bay.
• Responds to any emergencies within 3 minutes or less.

Patrols The Hotel Grounds And Buildings

• Residence patrolling for crime prevention and to report of any incidents, disputes disturbances or found properties left unattended.
• Perimeter patrolling to ensure that the hotel’s exterior walls are not vandalised or damaged, ensures the street lamps are in working condition.
• Raffles Arcade Blocks patrolling for crime prevention, providing assistances or enquires from City guests or members of the public.
• Responds to any emergencies within 3 minutes or less.

Involvement As A Member Of The Security Team

• Provides security escorts for finance department to the bank.
• Witnessing for colleagues depositing sales proceeds at finance department.
• Crowd Control Duty during major events or VVIP visits.
• Prepare to assume the role of the CERT members and First Aider.

[What you will be working on]

• Processing payments for the Board’s expenses, including payment to suppliers, grant recipients and scholars and maintenance of supplier and customer records in financial system; 

• Processing reimbursement to staff for overseas trips and other claims; 

• Processing overseas centres’ expenses to suppliers;

• Monitoring of accounts receivables, fixed assets and bank account at overseas centres;

• Assessment and accounting for leases in accordance with FRS116

• Supporting various statutory returns, budget exercise, management reports and ad-hoc projects;

• Supporting financial systems enhancements and troubleshooting.

• Analysis of bank transactions and complete monthly bank reconciliation;

• Tasks will be assigned in accordance to the candidate’s experience and suitability.

[What we are looking for]

To meet the challenges of this role, you must be a Singaporean with the following attributes:

• Basic book keeping knowledge;

• Meticulous and patient;

• Able to perform under time pressure;

• Good interpersonal skills;

• Proficiency in Microsoft applications and SAP/SAP Concur/Workday preferred.

Applicants may expect to receive an application outcome within 8 weeks of application date.

WHAT YOU WILL BE DOING:
You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you’re often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples’ lives - and it just so happens you’ll be doing just that in an award-winning hotel.

The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.

• Ensure smooth operation of the Front Office
• Be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as any when required and meeting up with datelines
• Identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
• Be responsible for the safety and security of guests, employees and the hotel assets

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

The Earth Observatory of Singapore (EOS) at Nanyang Technological University seeks a Project Officer to manage research data, code, and outputs for the ‘Integrating Volcano and Earthquake Science and Technology (InVEST) in Southeast Asia’ project, a 5-year project that aims to provide a holistic understanding of regional tectonics, volcanoes, the linkages between the two, and their cascading hazards and impacts in Singapore and Southeast Asia.  

The candidate will work under the supervision of Asst Prof FENG Lujia, and the primary job scope is to support building a 3D fault model for the Southeast Asian Ring of Fire. However, the candidate will also collaborate with many InVEST PIs, staff, and students to support their research and ensure InVEST research data, code, and outputs are properly archived. We will be hiring many research staff and students to work on this project, so it promises to be a very exciting time to join our team!

Key Responsibilities:

• Search and compile publicly available geological, geophysical, and seismic data for Southeast Asia

• Locate, compile, and digitize (if necessary) EOS’s own geological and geophysical data such as historic maps and LiDAR images

• Communicate with relevant national and international agencies to obtain non-public geological, geophysical, and seismic data for Southeast Asia

• Integrate research outputs from all InVEST components with existing data to build a 3D geological database for the Southeast Asian Ring of Fire

• Participate and contribute to project research and management meetings

• Support other data integration and compilation for InVEST research

• Archive InVEST research data and outputs in NTU digital repository and manage repository for open-source software and code used in the project

Job Requirements:

• BSc in Geography, Geographical Information System, Computer Science, Remote Sensing, Geophysics, Geomatics, Geodesy, Electrical Engineering, Natural Hazards, Environmental Science, or related fields

• Strong skills in data management and GIS software

• Experience with geospatial data sets

• Excellent written and verbal communications skills

• Able to work both independently and collaboratively, with a strong team spirit

Interested applicants should submit a cover letter, CV, and statement of interests.

We regret that only successful candidates will be notified.

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

We all know that your home is more than a house. At IKEA, we also believe your work is
more than a job.

About the job

Working closely with the Safety & Security team, co-workers and steering team to provide safety & security support in securing compliance with established internal / external guidelines, assist in ensuring that we continue to operate within IKEA intended level to achieve a positive risk culture that continues to grow.

Your assignment

• Oversee the overall operations of the Fire Command Centre within the retail units and ensure all related emergencies are attended and effectively dealt with in a timely manner.
• Support in the overall day to day management of the Fire Alarm Protection, Intrusion Detection, Electronic Access Control, CCTV surveillance and any other related systems.
• Monitor and implement crowd control / traffic management plan where required aligned to established procedures.
• Provide and maintain proper and legible records in respect of events, activities and occurrences.
• Assist in all responses as stipulated in the Store Emergency Management Plan to alarms, medical emergencies, fires and other similar matters, evacuating premises and contacting appropriate emergency services if required including administration of First Aid if required and notify appropriate stakeholders (Duty Manager, First Aider, ERT, etc.) in the event of accidents, emergencies, or other incidents until the arrival of the proper authorities.
• Responsible in identifying potential problems related to safety and security and ensure prompt reporting to the Safety & Security Team for resolution, including, but not limited to malfunction in facilities, evacuation routes obstructions, safety and health hazards in and around the premises, etc.
• Report any occurrences of accidents, injuries and unsafe work conditions promptly to the Duty Manager and Safety & Security Team.
• Assist to carry out specific deployment tasks (Patrol, cash escort, checkout, loss prevention strategies, etc.) and ensure that all tasks are carried out effectively and promptly.
• Ensure all incidents are properly reported and escalated in the incident reporting system, ensuring proper documentation and follow up actions.
• Assist/participate in periodic safety & security systems testing and evacuation drills at established intervals.

Your profile

• Knowledge of life safety systems, fire equipment, physical security systems and safety & security operations
• Experience in Emergency response handling, Crowd and traffic management
• Trained first aider and Company Emergency Response Team (CERT) certification
• Possess good interpersonal skills and able to work effectively with both internal and external stakeholders.
• Committed to perform shift work including weekends and on public holidays

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an ECO Officer , the candidate is responsible in the following areas:

Main Responsibilities

• Support the efficient and effective day-to-day operation at ECO@Metta
• Assist in coaching and mentoring alumni as appropriate to improve performance
• To work closely with the team to engage in new product development and establish contacts with vendors and suppliers for product development
• To manage retail activities, including managing corporate projects, public sales and retailers for consignments
• To drive digital initiatives i.e. social media marketing and managing e-commerce platforms
• To help facilitate Corporate Social Responsibility (CSR) events and activities
• To create awareness and identify business prospects and opportunities via roadshows and CSR activities
• To maintain quality service by establishing and enforcing organisation standards
• To handle and manage project related administrative tasks
• Contributes to team effort by accomplishing related results as needed

2. Other Responsibilities

• Assist in any Fundraising event and activities
• Perform any other duties as required and/or assigned by the Manager or Management

We are looking for a hands-on and experienced individual who possess knowledge on front-end software development to work on inhouse software products for the company.

Work closely with all the relevant stakeholders to translate the business requirements into effective and efficient software product solutions.

Job description

·       Responsible for the front-end development for Web and Mobile

·       Debugging, maintaining and modification of the existing projects

·       Design and develop for new front-end software projects

·       Effectively cooperate with back-end developers to do front-end, back-end integration

·       Optimize the overall design and development of the projects

·       Participate in requirements analysis and specification.

·       Collaborate and work closely with other development teams and R&D teams.

·       Keep track of user change request and develop required enhancement for system’s ongoing improvements.

·       Communicate with business unit to understand and identify the requirements.

·       Provide software support and user access maintenance for implemented software.

·       Provide documentation of developed software products.

·       Have a good team spirit, process analysis, problem solving, communication.

Skill requirements

·       Candidate should possess a Degree in the field of Information Technology, Computer Science or equivalent field

·       Well experienced in Web and Mobile development with proven prior projects

·       Experienced in database design for web and mobile

·       Experienced in system integrations (webservices / interfaces / API)

·       Understanding of Agile methodologies

·       Experience in Cloud Platforms & Services is a plus

·       Programming skill requirements

◦         Languages/tools : Flutter, Objective-C, Swift, Dart, C#, Kotlin

◦         Server/Client Scripts : XML, SOAP, JSON, JavaScript, PHP, HTML, CSS, NodeJS, PHP

◦         Database : SQLite, NoSQL (MongoDB)

◦         IDE : Visual Studio, Visual Studio Code, Android Studio, Xcode

◦         OS : Windows, Linux

◦         Others : Apache, Git, Test Plans, Test Cases, Solve browser compatibility issues