Supports the Aftersales Manager / Service Manager with administrative

activities and paperwork

· Prepare documents for approval

· Monitor leave application for approval

· Monitor over time submission for approval

§ Assists with all subcontractors PO / sublets

§ Conducts follow up according to subcontractors’ last activity

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

• Perform CCTV and Control Room monitoring duties.
• Undertake screening of baggage and personnel.
• Perform X-ray screening and access controls.
• Perform guarding and patrolling of installations.
• Any other duties as assigned.

Role Requirements

• Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)/No license is fine!
• Proficient to communicate in English
• Normal colour vision
• Able to work on rotating shifts
• Able to take on assignments at various locations based on Company's discretion

Salary and Renumeration

• Basic pay of $2650 + OT when applicable
• Shift Allowance
• 1 month AWS
• Performance Bonus
• $5k Sign on Bonus!

Other Information

• 6 Days Work Week
• Rotating shifts (Morning, Afternoon, Night)
• Transport will be provided for shift ending between midnight & 6am

Sarah Chee (R24123446)

Hey Rocket Pte Ltd (EA 21C0816)

Benefits:

• Competitive Compensation: Earn between $2,200 and $2,600, with a gross salary reaching up to $3,000.
• Stable Work Schedule: Enjoy a 5.125-day workweek with only one half-day Saturday per month, providing work-life balance.
• Professional Growth: Gain valuable experience in accounts payable and administrative duties within a dynamic automotive environment.
• Learning Opportunities: Enhance your skills in account reconciliation, journal preparation, and monthly closing of accounts.
• Convenient Location: Work in a central location at Ubi, easily accessible from various parts of Singapore.

Job Description:

Join as an Accounts/Admin Officer (Accounts Payable). In this role, you will be responsible for managing supplier invoices, processing payments, and performing monthly account reconciliations. If you are detail-oriented and have experience in accounting or business administration, this role offers the opportunity to grow within a reputable company while honing your skills in accounts payable.

Roles & Responsibilities:

• Circulate supplier invoices to relevant departments for verification and approval.
• Prepare and process supplier payments in a timely manner.
• Perform monthly reconciliation of creditor’s statements of accounts.
• Assist with journal preparation for monthly account closing.
• Undertake additional duties as assigned by management.

Job Description :

· Operate water treatment Plants (inclusive of Demineralization, Wastewater Treatment)

· Support the Engineer in Plant operation work and implementing Permit-to-Work system via safe isolation/de-isolation of plant equipment

· Perform routine Plant check, perform water sample analysis, calibrate and upkeep laboratory instruments

· Ensure chemical safety and compliance with environmental regulations through site monitoring

· Assist in purchases for reagent, consumables and equipment maintenance

Requirements :

· Diploma in Chemical/ Environmental Engineering (or equivalent) with minimum 3 years of related experience in Utilities, Power, Petrochemical or Process Plant

· Fresh graduate or NITEC in Chemical/ Environmental Engineering (or equivalent) with minimum 6 years of related experience in Utilities, Power, Petrochemical or Process Plant are welcome to apply

· Willing to work 12-hour shift

· Company transport provided at Jurong East MRT station

Working Location : Jurong Island

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Job Duties:

• Process end to end policy transaction requests in accordance to guidelines, service standard and quality
• Perform policy assessment and judgment on policy changes
• Follow up with customers on transaction requests and attend to any Policy Servicing matters
• Administrative duties
• Other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma and above
• Meticulous, able to process requests with accuracy and meet service standards
• Proficient in MS Office

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

URGENT for M&E RTO

Project Location: NTU Campus (West Region)

Job Description:

• Assist the Resident Engineer and Job Manager to attend to technical and design issues at site and report issues to Job Manager
• Provide standing supervision as and when directed by the Resident Engineer and/or Consultant team.
• Check through construction drawings and highlight any discrepancies found between or within the same disciplines prior to the commencement of installation works.
• Ensure all works are carried out in accordance to approve drawings and specifications.
• Ensure adequate safety precautions are enforced on site.
• Resolve all site issues and ensure timely completion of the project.
• Attend site meetings, site inspections, testing and commissioning.
• Maintain site records.
• Preferably to commence November 2024

Requirements:

• Diploma/Degree in Mechanical or Electrical Engineering from a recognised tertiary institution.
• A registered Resident Technical Officer with IES / ACES is require.
• Minimum 5 years’ experience as a Resident Technical Officer on local projects.
• Experience in supervision of Electrical Services installation for local Healthcare/Institution/ Commercial Developments/Multi-tenanted Industrial Development would be added advantage
• Experience in Lift and Escalators experiences will be added advantage
• Familiar with local codes and regulations
• Ability to respond to technical questions
• Well-versed with computer software (Microsoft Office, etc)

Please submit your full resume, contact number(s), current & expected salary, copies of educational certificates and date of availability in your application

Yard Operation Officer

Receive container/tanks summary

Receive import survey form from driver

Inform relevant parties of import damaged container with survey report

Coordinate with Reach Stacker operators on storage location

Update inventory

Coordinate with Kalmar operators on storage location

Update TC on export schedule in sequence

Update in Yard Management System

Must be able to work overtime when required.

Working hours :

Mondays to Sunday: 8.30am to 5.30pm

Alternate Sunday off.

Work Location: Jurong Island.

Company transport is available at selected location/s (normal working days)

Requirement:

Minimum ‘N’ level or equivalent

Can work overtime when required

Positive attitude and customer-oriented

Must have basic knowledge of Microsoft Excel.

Applicants with no experience may apply but must accept the above mentioned working hours

Cindy Teng (EA Reg No: R2090544)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Electrical Supply (MNC company)
• Basic $2200 - $2600
• *AWS + Bonus
• Mon-Fri (8.15am-5.45pm)
• Working location: Tuas
• Company transport provided: CCK, Bukit Batok, Boon Lay

Responsibilities

• Generate Delivery orders, PO and invoices.
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month.
• Consolidate and submit petty cash summary to accounts every month.
• Attend sales inquiry and process order via email / phone calls.
• Update and follow up with customer outstanding order.
• Liaise with customer of goods collection method and payment

Requirements

• Min O Level with experience in administration.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

1 Year (Renewable)

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Bonus Package

• Yearly performance bonus: Up to 1 month of salary

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)
Min GCE ‘N’/‘O’ levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE ‘A’ levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 8.30PM to 8AM
• Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Pleasant personality and customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

Job Descriptions

• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings, and site instructions by the supervising qualified persons and project consultants.
• Check and supervise the work according to the contract documents and ensure that the methods, procedures and materials used comply with the prevailing statutory standards.
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies.
• Liaise with the engineers on the review and approval of design calculations and drawings.
• Assist Engineer/ QPs in their supervisory and coordination duties.
• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project.
• Observe and comply with site safety, and submit all reports as directed and ensure that works are carried out in a safe and proper manner.

Requirements

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• At least 1 Year of working experience in the related field is required for this position.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES.
• Required Skill(s): Microsoft Office, Autocad.
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course.
• Must be a team player with strong leadership, communication, and supervision skills.
• Immediate vacancy

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

• Electrical Supply (MNC company)
• Basic $2200 - $2600
• *AWS + Bonus
• Mon-Fri (8.15am-5.45pm)
• Working location: Tuas
• Company transport provided: CCK, Bukit Batok, Boon Lay

Responsibilities

• Generate Delivery orders, PO and invoices.
• Printing, Sorting, Filling of Delivery Order and Tax invoice
• Issue Debit and Credit note
• Ordering of office equipment and stationeries such as toner, A4 paper, envelop and etc…
• Sending Statement of Accounts to customer every month.
• Consolidate and submit petty cash summary to accounts every month.
• Attend sales inquiry and process order via email / phone calls.
• Update and follow up with customer outstanding order.
• Liaise with customer of goods collection method and payment

Requirements

• Min O Level with experience in administration.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

• Singapore Based (Project Site discuss during interview)
• Monday - Friday (8am - 5.45pm)
• Salary: $4,500 - $8,000
• Degree with 3 years experience; Registered as WSHO with MOM
• Career Progression Opportunities

Job Responsibilities:

• Able to lead site safety team
• Develop, review, revise, maintain and implementation of site Workplace Safety & Health Management System effectively to manage risks and reduce accidents
• To investigate all incidents on the work site and implement correction actions.
• Review and revise all risk assessments to ensure compliance.
• In-depth knowledge of the WSH regulations.
• Enforcement of safety standards in accordance with the Workplace Safety and Health Act and provisions.
• Ensure legal compliance as per statutory requirements.
• Conduct regular WSH inspections on general safety practices and audit to ensure that staff and/or subcontractors onsite abide by policies and standards
• Alert relevant stakeholders of any machinery, equipment, appliance, activities or process used in each department that exposes any person to risk of bodily injury, and to recommend appropriate corrective measures.
• Preparation and/or submission of safety documents to the client/main contractor/WSH Corporate Department.
• Able to drive WSH culture in the company
• Ensure adequacy, effectiveness and readiness of fire protection system and Emergency Response Team management system for Office and Factory.
• Promote safe and healthy working conditions through education, awareness campaigns, training courses, drills, competitions, contests and other activities.
• Liaise with statutory bodies on WSH-related licenses and permits and keep updated on the latest change in regulations and Acts and be conversant with all waste management regulations, procedures and licensing requirements.
• Conduct fire and safety training to employees.
• Constant update to management of WSH performance and the continual improvement plan.
• Liaise with 3rd party security service provider and ensure the appropriateness and effectiveness of services rendered to organization.
• Constant plan-do-check-act on the related WSH matter of plant's WSH Management System and ensure continual improvement/upgrading of the system.

Qualifications & Experience:

• Min. Degree / Advanced diploma in WSH (Level C)
• Registered as WSHO with MOM
• More than 3 years of experience performing as a WSHO
• Registered WSHO without/less than 3 years of WSHO experience will be considered as a Junior WSHO.
• Willing to travel between job site

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position: Invoice Processing Officer

Location: Raffles

Salary: Up to $2,500

Duration: Immediate - Jan 2025

Job Responsibilities:

• Perform daily invoice checks ensuring compliance with financial policies and procedures.
• Handle data entry tasks using Excel.
• Assist with ad hoc tasks as assigned by the Team Lead.
• Ensure timely and efficient completion of assigned duties.

Job Requirements:

• Minimum Diploma in Accounting, Finance, or a related field.
• Proficient in Microsoft Excel.
• Strong attention to detail and accuracy.
• Good time management skills and ability to meet deadlines.
• Ability to work independently and as part of a team.
• Prior experience in invoice processing or finance-related roles is an advantage

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Requirements:

• Under the Building Control Act, RTOs shall be accredited with Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Proficient in using Microsoft Word, Excel and PowerPoint.
• To carry out supervision and inspection of the works to ensure that works are constructed in accordance to contract specifications and drawings
• At least 4 years relevant working experience in HDB BTO Project as RTO.
• Preferably need to complete one full cycle of BTO project Under consultant Side.
• Job Duration : 30-36 Month
• Job Location : Punggol, Tampines, Kallang

• Review and verify GST billing compliance accuracy.
• Follow up on overdue payments and invoices.
• Support AR aging meetings and data analysis.
• Cross-check audit confirmations with accounting data.
• Assist with monthly profit and loss reports.

Requirements:

• Minimum Dip/Deg in Accountancy with at least 3-4 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job ID: 19342

• Location: Downtown
• Working hours: 9am to 5.30pm
• Salary: up to $5,500 (Depending on experiences)

Job Description

Our client is currently seeking a reliable and detail-oriented individual to join their team as an Administrative and Secretarial Officer. As a small and close-knit company, they value stability and long-term commitment in our employees. This position is ideal for someone who thrives in a supportive, steady work environment and is looking to grow with them.

• Draft schedules for regular payments and request payments to the accounting firm (twice a month).
• Update service contracts with the external companies annually.
• Handle corporate tax (coordinate the external company, submit necessary documents twice a year).
• Manage personal income tax and GST submissions (coordinate with the accounting firm).
• Draft monthly budget reports and quarterly consolidated packages for the head office in Japan.
• Manage service fee invoices (coordinate with head office twice a year).
• Assist with audit-related matters
• Coordinate drawdown requests and loan interest invoices with a local subsidiary company in Jakarta. (monthly and twice a year).
• Handle loan interest invoices from a local subsidiary company in Jakarta. (draft documents, coordinate with PIC, twice a year).
• Handle document shipping and the company's regulations updates.
• Arrange fixed deposit bidding, expatriate visa renewals, and renewals of contracts for cars, hotels, and memberships (annually).
• Manage petty cash and business trip expenses for expatriates.
• Ad hoc expatriate Support (Assist with research and preparation of materials for new development and investment projects, manage petty cash and business trip expenses for expatriates)

Job Requirement

• Background in accounting, finance, or business administration will be required.
• Financial support experience in drafting payment schedules, managing service contracts, and coordinating tax submissions to the external companies will be preferred
• Administrative experience including handling visa renewals, contract renewals, and petty cash management for expatriates will be preferred
• Proficient in Japanese language skills will be required for liaising with the stakeholders.
• Strong organizational skills and attention to detail required.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 19342, Administrative and Secretarial Officer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Short-term contract | Private Bank

(Contract End Date: 31 March 2025)

Mon to Fri; 9 am – 6 pm

Central

Responsibilities:

• Conduct ongoing AML/CFT reviews and monitor client account and transaction flows, coordinating with front-line staff for clarifications as needed.
• Perform name screening as required and ensure compliance with bank standards for SOW and corroboration.
• Maintain and refresh KYC information and documentation to ensure accuracy and compliance.
• Identify and screen KYC parties correctly to mitigate risks.
• Escalate concerns to the AML team promptly, outlining necessary rectification actions.
• Assist the team with ad hoc initiatives and projects as needed.

Requirements:

• Possess Diploma/Degree with minimum 2year’s experience of KYC Periodic Review or Name screening in private banking.
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24934

To learn more about this opportunity, please contact Paris at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Job Description :

· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries

· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements :

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

· Diploma/ Degree in related field(s) is an advantage

· Fresh graduates are welcome to apply

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

*This is not a sales role*

Job Description

Inbound call handling for Bank's Accounts servicing,

campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Financial Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Shift Timings (Choose One Shift Option):

1. Option #1: Non shift

Working Hours : Non-shift: 42.5 hours per week

Mon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in between

Or otherwise advised by the Client

2. Option #2: Weekday shift

Working Hours : 5 working days, Mon-Fri.

42.5 hours per week.

Staggered shift hours : 8.5 working hours between 7am to 10pm + 1-hour meal break in between

Or otherwise advised by the Client

3. Option #3: Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

4. Option #4: AM & PM Shifts + Weekends / Night

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours + 1-hour meal break in between. Includes night shift.

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Location: 1 year

Location: Outram

Responsibilities:

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303