Job Summary
The job holder (2-year contract) supports the Senior Manager (Team Lead) to spearhead Yayasan MENDAKI (MENDAKI)’s push towards last-mile service delivery (LMSD) to better meet the needs of the MM community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them and partner them in their journey of lifelong learning.

Key Responsibility Areas

Outreach

Conduct outreach to members of the community, including families who may be in need of services, to stakeholders/partners;

1. Work with the team to identify ways to reach out to different segments of the community so as to identify and engage with under-served members.
2. Identify partners and potential partners within the community to engage and collaborate with.
3. Conduct engagement with members of the public and the community
4. Support the planning, deployment and assessment of outreach efforts.

Care

Conduct care management of families and youth, through completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Engage with help seekers either through walk in or call enquiries, build rapport with them and identify the areas of support needed.
2. Conduct holistic assessments of clients and their family members, identifying areas of needs and intervention.
3. Partner with the client in problem solving and developing care plans to meet his/her needs.
4. Propose and implement suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
5. Connect clients to resources and facilitate them in tapping on these resources.
6. Advocate for clients at both the individual and macro level.
7. Organise case discussion platforms for group case discussions.
8. Guide Executive Assistants in the conduct of care management.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Maintain a repository of resources available, both within MENDAKI and nationally.
2. Manage a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.

Administrative

Manage satellite centre operations/ youthspace.

1. Collate data on centre activities, including activities run in the vicinity or M3@Town, to provide progress updates to management
2. Monitor the use and maintenance of centre space and equipment;
3. Collaborate with internal departments and partners for utilisation of centre or partner’s premises.
4. Manage manpower roster to ensure the smooth running of centre

In achieving the above, the Executive Officer will work with the team under the direct and close guidance of the Team Lead and with the support of the relevant support departments.

Requirements

• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Able to work independently and in teams.
• Ability to problem-solve – understand the root causes and recommend targeted solutions.
• Has experience in working with youths and has a passion and strong interest in youth work.
• Degree in Social Work/ Psychology or other related degrees. Minimum 3 years of experience in case management, community outreach, youth work and/or partnership management. Those who do not meet the required years of work experience but have prior experience in the social service sector (e.g. as a volunteer) or have a keen interest in this area can be considered.

Job Description:

• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Conduct regular site checks, make sure procedures & policies are implemented, take appropriate corrective actions as needed.
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management system on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.

Requirement:

• Specialist diploma in WSH or MOM Recognised certificates
• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.
• Registered with Ministry of Manpower (MOM) as WSHO and have at least 3 years of post-registration and practical experience

Job Summary:

• Basic $2300-$2800
• Company provided both ways - Tanah Merah MRT
• Performance Bonus
• Monday to Friday 8am-5.15pm (work in office)

Job Responsibilities:

• Process member payments (AXS, Paynow, internet banking).
• Verify cheques against listings; prepare for bank deposit; follow up on dishonored cheques.
• Manage GIRO and recurring credit card applications; activate accounts after bank approval.
• Resolve unsuccessful GIRO and credit card deductions.
• Reconcile weekly F&B sales receipts with Membership system and invoices.
• Generate monthly subscription and admin fees.
• Address member inquiries; update records; prepare adjustments or refunds as needed.
• Submit Termination and Reinstatement Report monthly.
• Generate and distribute member statements by the 10th working day.
• Provide expired/terminated member lists for refund processing.
• Reconcile F&B recoverable accounts with GL.

Job Requirements:

• Diploma in Accounting/ Finance /LCCI or any equivalent with 2 years of experience in handling and servicing customer enquiry
• Singaporean Only

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA Personnel Name: Chin Jia Hui, Janice
EA Personnel No: R22107485
EA License No: 15C7752

Job Scope:

• Assist in Project team/Construction team
• Quality check on finishing work accordance to method of statement
• Prepare and compile report after inspection
• Plan on construction site visit and liaise with Project Manager or Engineer
• Liaise with Authority for Certification
• Provide Training to workers accordance to method of statement

Requirements:

• Minimum NITEC in Construction/Building/Mechanical discipline
• Preferred with BCSS certification
• Entry level candidates welcome
• Knowledge of Microsoft Words and Excel
• Aggressive, systematic and analytical mind
• Possess initiative & good working attitude
• Self-motivated, mature & independent
• Team Player
• Good interpersonal & communication skills

Remuneration commensurate with experience

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

Responsibilities:

• Assist on public relation programme in relation to the master work programme to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• Arrange for defect inspections in response to feedback by stakeholders
• Record and follow up on feedback until closure of case
• Perform site inspections, handle public concerns and issues.
• To promote and maintain a good relationship with the public before and during the full period of construction;
• Perform other public relations tasks assigned by management.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or equivalent with at least 3 years' working related experience as a PRO in the construction industry.
• Experienced in civil construction industry is an added advantage
• Analytical and meticulous
• Able to work in a fast-paced environment and long hours
• Excellent communication skills
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

• Guest Interaction & Service:Greet guests upon arrival with a friendly and professional demeanor.
  Assist guests with reservations, ensuring that all guest preferences are noted and honored.
  Escort guests to their tables and ensure they are comfortable.
  Address and resolve guest concerns or complaints with diplomacy, ensuring positive resolutions.
  Maintain a high level of guest engagement during their dining experience, checking in periodically to ensure satisfaction.
  
• Reservation Management:Manage reservations and guest seating arrangements using the restaurant’s reservation system.
  Confirm reservations and provide any pre-arrival information (e.g., special events, menus, etc.).
  Upsell special offerings or promotions when appropriate.
  
• Guest Experience Enhancement:Personalize service by remembering repeat guests' names, preferences, and special occasions (e.g., birthdays, anniversaries).
  Ensure that all service standards are met, creating a high-quality guest experience.
  Facilitate special requests, such as dietary requirements, room setups, or event arrangements.
  
• Communication with Other Teams:Collaborate with kitchen, wait staff, and management to ensure smooth operations and high service standards.
  Inform kitchen or bar staff of special guest requests (e.g., allergies or food preferences).
  Maintain effective communication with the front-of-house team to ensure prompt seating, service, and guest follow-up.
  
• Administrative & Reporting Tasks:Monitor and update guest profiles (if applicable) for future reference.
  Assist with maintaining an organized waitlist, ensuring that guests are seated in a timely manner.
  Prepare daily reports on guest feedback, satisfaction levels, and any operational issues.
  
• Handling VIP Guests & Special Events:Provide a heightened level of service to VIP guests, ensuring their experience exceeds expectations.
  Assist in organizing special events, private dining, or group bookings, working with the management team to meet guest needs.
  
• Compliance & Standards:Adhere to all restaurant policies and health & safety regulations.
  Ensure a clean, organized, and professional environment in the guest-facing areas.
  Stay informed on restaurant menu offerings, promotions, and operational procedures.
  

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

RESPONSIBILITIES:

• To advise management on relevant Acts & Legislation pertaining to environmental and health
• Monitor to air, water (ECM) noise pollution, waste management and vector control issues
• Liaise with license pest operator or agent
• To monitor noise readings and advise management accordingly
• To conduct regular site inspection, particularly on ECM, perimeter drainage system, silt facilities, poor housekeeping that will encourage pest breeding, workers living and cooking condition, sanitary facilities etc.
• Together with health supervisor to discuss findings & recommend measures to the occupier to correct non-compliances and verification of action taken
• Prepare fortnightly report to management on Environmental control
• To act according to what is stipulated in the company’s environmental programme, conduct review and make recommendation for improvements
• Conduct investigation on industrial diseases, pest infested area and implement measure to stop its spread & prevent recurrence
• To liaise with relevant authorities on environmental & health issues
• Implementation of departmental procedures to comply with ISO 9001; 14001; OHSAS 18001 standard requirements, documented procedures as well as client, companies, authorities’ requirements
• Any other related duties assigned by superior from time to time

Requirement:

• Must be registered with NEA

Job Highlights

Salary: up to $18.50 per hour

Contract Duration: 12 months

Working Location: Kim Keat Road, Nearest to Toa Payoh MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Attend to emails and telephone enquiries relating to Practising Certificate (PC) renewal applications and Continuing Professional Education (CPE) claims and applications from healthcare professionals and course providers.
• Assist in processing of applications for PC renewal and CPE claims and applications.
• Generate reports periodically and monitor whether practitioners have renewed their PCs.
• Send reminders for PC Renewal and Stop Practice letters for non-renewal of PCs.
  

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in any disciplines.
• IT savvy and proficient in Microsoft Office applications.
• Spoken & written Mandarin is advantageous!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

1) Provision of withdrawal support, specialized remediation, and implementation of Individual Education Plans.

2) Provision of in-class support for special needs students in areas such as (but not limited to):

· reminding and prompting the student to stay on-task, pay attention to teachers and participating in classroom activities;

· helping the student to follow classroom routines;

· withdrawing the student for time out if he becomes disruptive or stressed during lessons and providing means to calm him/her down;

· helping the student to understand lesson content using various means (e.g. visual aides, and to complete work assigned);

· helping to communicate the student’s needs to the teachers;

3) Provide consultation to teachers and parents to facilitate better understanding of the students’ needs and how to support them.

4) Set up and maintenance of special needs-friendly classroom/school environments.

5) Preparation of teaching and learning resources for use with students (e.g. visual prompts for mild ASD students, differentiated worksheets for students with dyslexia).

6) Provision of skills training (e.g. organisational skills, managing anger, handling changes, queuing up, handwriting skills).

7) Provision of peer training and support (e.g. setting up circles of friends).

8) Provision of feedback to teachers and parents on the needs and progress of the special needs students.

9) Collaboration with external professionals/agencies and special schools in the support of special needs students.

10) Co-ordination and contribution to case conferences in schools.

11) Set up and maintenance of records on special needs students.

12) Conduct pre-orientation for students with ASD to help them familiarize with the school environment and the new changes around the school (eg. Change of classroom, change of class name and teachers).

13) Trained in administration of progress monitoring tools.

The Personnel should preferably have the following qualifications, skills and experience:

· Diploma in Special Education

· 3 years of similar working experience in MOE mainstream schools to support students with/ suspected of SEN

· 3 years of experience in conducting School-based Dyslexia Remediation (SDR)

The Personnel should preferably have the following qualifications, skills and experience:

· Diploma in Special Education

· 3 years of similar working experience in MOE mainstream schools to support students with/ suspected of SEN

· 3 years of experience in conducting School-based Dyslexia Remediation (SDR)

Name of School

Huamin Primary School

Location Address

21 Yishun Ave 11, Singapore 768857

· Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1hr lunch break

· Services not required on Saturdays, Sundays, gazetted school holidays and public holidays.

Job Scopes:

1. Greet visitors and direct them to the correct person or department

2. Register all guests clearly and promptly. Guest must sign-in the register receipt upon check-in.

3. Answer enquiries in person or by phone

4. Provide or send out Singapore tourist attraction information.

5. Manage a booking system.

6. Assist to inform company of any shortage in office supplies.

7. Assist in other related clerical duties such as filing and arranging hotel rooms for booking.

8. Fully Understand Singapore Tourism Board Requirement

9. All daily collection must be handed over after every shift promptly.

10. No cheating or stealing of cash collection/ Company property. If found, employment will be terminated immediately and you will hand over to the authorities.

Requirement:

1. Minimum educational level is NiTec or equivalence

2. Minimum 1 to 2 years related workng industry experiences

3. Must has a pleasant personality, and williness to serve customers

4. Must prepare and willing to do rotational shift

Job scope:

• Upkeep and perform periodic review of existing customers.
• Interact with relevant stakeholders, obtain KYC and other compliance information and documentation in accordance to Bank's AML policy.
• Review and evaluate recent negative news related to clients.
• Ensure that customers' information is accurate and updated on database
• Conduct all name searches on customers, connected parties and beneficial owners.
• Investigate, escalate and resolve name screening monitoring alerts and queries.
• Assist in any other general administrative duties/ad hoc projects as assigned by immediate supervisor(s).

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Job Responsibilities:

• Serve as the primary point of contact for addressing project-related inquiries and feedback. Work closely with residents, consultants, and authorities to proactively address concerns and mitigate complaints from construction activities.
• Plan and implement public relations strategies to ensure clear communication and maintain positive relationships with stakeholders.
• Respond to and resolve public requests and complaints with professionalism and efficiency.
• Lead the development of internal and external publications, ensuring timely and accurate communication throughout the project lifecycle.
• Work closely with contractors and implement measures to minimize and address public complaints related to construction activities.
• Keep up-to-date, well-organized records and ensure quick retrieval when necessary.
• Assist with administrative tasks and handle other ad-hoc responsibilities as required.

Job Requirements:

• Compulsory to have Bachelor/Diploma in public relations, administrative or business related
• At least 5 years' of relevant working experience
• Proficient in computer and MS Office application
• Ability to work independently with minimal oversight.
• Good command of English and Chinese.

Basic Salary : $2500 ( Branch & Roadshow )
Gross up to $5000 - $8000
Perm Role + 14 Annual Leave
Open to work rotate shift between 11am to 9pm, depend on location
5-6 days including PH and weekend ( Depend on location )
Island wide branch or roadshow event

Job Scope:

• Promote sales of personal loans and credit cards to clients based on their needs
• Follow up with customers regarding their application
• Meeting sales target set by company
• Acquiring sales compliantly with honesty and integrity
• Other duties as required by the company

Requirement :

• Min N Level
• Well verse in English

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd | EA Lic. No: 15C7752

Responsibilities:

• Manages warehouse operation matters to ensure receiving, inspection, put away, picking, issuance & transportation are all in good order
• Resolves discrepancy found on delivered equipment & material upon receiving
• Ensures proper gathering and distribution of all records, forms and reports pertaining to the receiving, storage, movement and control of equipment/ materials
• Ensures on time delivery of correct material to the correct end user at the right place
• Monitors stock levels daily to prevent stock out and initiate re-order when required
• Monitors and carry out preservation activities on equipment packages
• Monitors and carry out scrap tenders

Requirements:

• Minimum Diploma in Logistics/ Supply Chain Management
• Entry Level candidates are welcome to apply (On Job Training will be provided)
• Possess good planning, organising skills and able to work independently
• Good analytical and problem-solving skills
• Possess good interpersonal and communication skills
• Able to multi-task and able to work in a fast-paced environment
• Having relevant experience, knowledge of shipyard operations and SAP will be an added advantage

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

Responsibilities:

If you enjoy tackling and crunching numbers and possess the ability to think analytically and critically, CYS Global Remit has a job for you!

Job Responsibilities:

• Provide Financial Information (Financial & Management Reporting and compliance with local Financial Reporting standards) to Management.

• Perform functions relating to the financial data updating, collection, analysis and presentation of a company's financial position.

• Prepare account and bank reconciliation.

• Perform other ad-hoc duties as assigned.

Requirements:

• You should possess at least a Diploma, Advanced/Higher/Graduate Diploma, Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent.

• Preferably with at least 3 year accounting experience.

• A relevant accounting background would be an advantage.

• Full-Time position(s) available.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

This advertisement is recruiting for the position of Operations Support Officer.

If successfully selected, you will be seconded to MOE secondary school located in Jalan Bunga Rampai.

Contract Period: From 1 January 2025 – 31 December 2025 (Base Year)

From 1 January 2026 – 31 December 2026 (Option Year)

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7.00am to 4.00pm, inclusive of half hour lunch break
• There may be a need to be deployed to cover the working hours of 8.00am to 5.00pm or 9.00am to 6.00pm due to exigencies of service, inclusive of half hour lunch break.
• Service is not required on Saturdays, Sundays and gazetted public holidays unless it is a special school event.

The service required are set out as follows :

The operations support officer will provide printing support to school staff and assist the School Administration Team to man the reception counter in the school’s general office. The role of the support staff covers the following areas:

• Support basic administrative duties such as PRINTING, photocopying and faxing.
• Greet and welcome visitors
• Answer, screen and forward calls
• Attend to queries. (e.g. provide basic and relevant information) in person or via phone calls
• Handling mail and deliveries
• Attend to students who are sick and those seeking permission to leave school.

The personnel shall minimally have the following qualifications, skills and experience:

• GCE N Level or equivalent (Qualification)
• Must be able to communicate well in English (Skills)
• Preferably be conversant in a second language such as Malay, Mandarin or Tamil (Skills)
• Must be able to use a computer for basic administration work. (Skills)
• Must be able to operate the high speed multifunction printer MFP. (Skills)
• Preferably have one year of work experience in a government school environment (Experience)

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• 9 am to 6 pm (no shift) - suitable for candidates with family or study commitments.
• Company will consider posting to most convenient branch for candidate.
• Attractive basic salary, allowances and performance incentives.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.