Customer Relations Officer
Location: Orchard
Duration: 6 Months
Salary: $2.7k
Working Hours: 9:00am - 6pm (Any 5 days from Mondays - Sundays)

Job Description:
•To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements:
- Min A Lvl/Diploma
- Min prior work experience
- Experience working in clinic is advantageous

If interested, please telegram me at @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description:

· To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations and safety requirements.

· To ensure the implementation and monitoring of appropriate safety measures in accordance with the Workplace Health and Safety Act.

· To assist Safety Manager in liaising and co-ordinate with stakeholders, and other Consultants employed by Developer.

· To attend Main contractor’s daily toolbox briefings, conduct regular site safety inspections, and prepare report of observation and follow up on the rectification.

· To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance.

· To familiarize with the risks and control measures related to each work activity.

· To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.

Requirement:

· At least 5 years of relevant experience in construction industry preferably 3 years with developer/main contractor

· Must be a registered Workplace Safety and Health Officer with MOM and have been practicing as WSHO for at least 5 years

· Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

· Good communication skills and team player

· Must be able to clear any internal security checks conducted by the Singapore Government

· Class 3 Qualified Driving License

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

The Opportunity

• Our Client, is an established MNC company
• Customer Service Officer (Concierge/Mall Counter)
• Location: Kallang Wave Mall, Singapore
• 6 days rotation shift jobs
• Basic Salary: up to $3000 (Based on experience)
• Bonus
• Long term contract, convertible

The Talent

• O'Level and above
• Candidates with/without experience welcome to apply
• Knowledge of local dialects
• Required to work 6 days rotating shift including weekends and public holidays
• Strong in customer oriented

The Job

• Provide excellent customer service
• Handling customer's feedback and complaints
• Perform in-house announcement
• Assisting mall event/promotions
• Mall communication facilities inspection
• Handling administrative duties
• Ad-hoc duties as assigned

Next Step

• Interested candidates can email to [email protected] with details below:
• 1.Full Name
• 2.Residential Area
• 3.Work commit period
• 4.Updated Resume

Job Description

• Collect installments from customer.
• Scan documents to PCOM system
• Answering phone calls
• Instalments reminders to customer
• Fax repo letters to towing agencies.
• Calling customers for GIRO or cheque returns.

Job Requirement

• At least 1 Year (s) of working experience in the related field is required for this position.
• Must be able to speak , read and write in English and Chinese.
• Must possess at least O level .

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• Minimum of 8 years of industry experience with Cisco/Arista/Aruba (HPE).

- Layer 2 & 3 in an enterprise network (EIGRP and BGP protocols) in a multi-vendor deployment.

- SDWAN technologies (Palo Alto/CloudGenix) with multi-vendor approach (Cisco & Palo Alto)

- Expert level in debugging complex networking issues, proficient in packet capture analysis

- Experience with designing, building & operating large scale network systems/services

- Aruba enterprise controller-based architecture and their Central management product

• Minimum of 3 years of industry experience with Fabric/SDN VXLAN setup.

- Cisco ACI or VMWARE NSX-T solutions.

- Leaf/Spine CLOS network, VXLAN/EVPN architecture

• Experience in Wi-Fi Network principles such as, but not limited to:

- Tunneling protocols – SSL/TLS, IPSEC, GRE

- Network Resiliency – HA, local and regional failover, backups

- Network Security – 802.1x, EAP-PEAP, EAP-TLS, WPA2-AES, and Policy Based Access

• Experience and understanding of monitoring tools such as Splunk, SevOne, and other fault management tools

• CCNP or equivalent experience

• Minimum 3 years’ experience with software engineering/development

- SME level experience with Python and Unix/Linux shell (can write shell scripts)

- Knowledgeable on JIRA and Confluence

- Hands-on experience with orchestration tools (Ansible and Itential)

- Understand configuration management with tools such as HPNA and Forward Networks

- Hands-on experience with using source control: Bitbucket (preferred) or Git

Desired Skills:

• Knowledge of Agile framework & SCRUM ceremonies

• Excellent customer facing communication skills, customer support and knowledge of ITIL best practices

• B.S. degree in Computer Science, Engineering, Business, or equivalent

• Any direct/relevant experience with network technologies such as Firewall, Proxy, Content Inspection, DNS, DHCP, Load Balancing, and Authentication is preferred

• Excellent oral and written communication. – Must be able to communicate at all organizational levels

• Strong analytical skills. – Must be able to think outside the box.

• An eye for details, helps to prevent foreseeable issues

What you can expect

Network Services Operations organization is seeking a Network Reliability Engineer with experience in enterprise level Access/Data Center (DC)/Demilitarized Zone (DMZ) networking technologies, network automation (preferably Python) and monitoring tools. The role will be responsible for automation of manual and repetitive work processes, incident support and triaging, and change execution as part of a larger Network Reliability Engineering (NRE also known as SRE) team that is responsible for the management of the Access/DC/DMZ infrastructure.

The Chief Technology Organization:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.

• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.

• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.

• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.

• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

What you will do

• Work with several teams from Design Engineering to On-the-ground Operations to deliver best in class service levels for the Bank of America Access/DC/DMZ Networks

• Participate in the development of the Access/DC/DMZ Operational shop with the goal of efficiently supporting infrastructure at scale

• Have a proficient programming skillset (preferably Python) used to reduce manual and repetitive work

• Have a strong understanding of Network Automation Orchestration with tools such as Ansible and Itential

• Be able to understand device configurations from multiple vendors and analyze business problems and determine technical solutions as a result of end-to-end traffic analysis/troubleshooting

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Demand forecasting: Planning of monthly forecast and stock ordering. Predicting customer buying trends and ensuring that the right products are available in the right quantities at the right time.

• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.

• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.

• Shipping management: Coordinate incoming and outgoing shipments with suppliers, 3PL & forwarders for shipments to/from overseas.

• Vendor and stakeholder management: Liaising with suppliers, 3PL & internal department stakeholder such as sales and warehouse team to ensure smooth inventory operations.

• Data analysis: Using data to identify trends, track performance, and make informed decisions.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Requirement

- Must have attended Lifting Supervisor's course & Safety Liaison Officer's course

- Must have Completed Secondary education and Computer knowledge

- Possess Class 3 driving license

- Possess Forklift license with 5 tons and above

Duties and Responsibilities :

- Overall in charge of the safety of the stevedoring operation carried out on board vessel and wharf side.

- Assist in incident or accident investigation,

- Conduct a Tool box meeting.

- Review the established Lifting Plan, Safe workProcedures or Risk Assessments had been brief to the work crew,

-Any other duties assigned by the responsible person, which is necessary for theSafety and Health of employees at work,

- Ensure all lifting equipment and machineries are inspected and records are up to date.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

JOB RESPONSIBILITIES

• Assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.
• Handle tour groups/ ad-hoc groups, convention bookings and other correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
• Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
• Ensure that all daily transactions are keyed into the computer system and updated.
• Handle all incoming mails for reservations and highlights the important requirements and information.
• Attend to all replies for letters and fax with regard to room reservations.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
• At least 2 years of experience in related field
• Fluent in spoken and written English
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

• Provide Workplace Safety & Health (WSH) enforcement support
• Identify and assess any foreseeable risk arising from the workplace or work processes.
• Recommend / take reasonably practical action to eliminate any foreseeable risk to any person who is at work in that workplace.
• Ensure safe work procedures are implement to control risk.
• Recommend reasonably practical measures to minimize the risk.
• Inspect and examine any machinery, equipment, plant, installation or article in the workplace.
• Enforce site safety practices. Organize safety & health awareness program for the site.
• Conduct site safety & health inspections.
• Conduct site safety & health meeting and prepare reports for relevant parties.
• Prepare hazard analysis reports.
• Prepare safety & health management programs and ensures effective implementation.
• Inspect and examine workplace records, certificates, notices and documents kept or kept under the WSHA.

1. Understand the intricacies of offices in different locations, from Africa to Asia.
2. Establish well-defined objectives and develop clear outcomes for digital campaigns.
3. Engage in testing, knowledge acquistion and continuous learning based on campaign outcomes.
4. Execute a comprehensive marketing campaigns.

Responsibilities

• Receiving and transferring calls, and answering customers' telephone inquiries.
• Attend to Email and Whatsapp enquiries
• Administrative reception at Service Counter.
• Receiving in-door customers inquiries and attend to customers at service Counter.
• In charge of indoor & outdoor service jobs allocation of jobs to technicians, fixing appointments for customers, ther printing of service orders
• Assist customers with inquiries at Display Showroom and Spare Parts purchase
• Assist to Supervisor in relating to Service System operation.
• Prepare monthly extended warranty scheme to mail to end customers
• Submit Extend warranty payment to finance
• Prepare monthly summary Extended warranty Data
• Issue reminder letters to customers to collect back repaired sets and un-claim sets

Requirements :

• Minimum 2 yeas related CS experience
• Proficiency in Microsoft Office suite.
• Uniform will be provided, as there is a need of uniform.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

Job Summary

• To perform all routine and administrative duties, including attending to phone calls and queries from the public pertaining to dormitory booking.
• To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained.

Responsibilities

• To take full responsibility for issue of Cash Sales Invoice.
• To take charge of monies pertaining to all types of cash sales
• To attend to phone calls and attend to all walk-in queries pertaining to booking of dormitory units.
• Perform all kinds of routine administrative and filing duties and to maintain adequate stock of office stationery.
• To assist Dormitory Manager and Operations Manager in routine matters.
• Prepare purchase requisition for Dormitory Manager’s approval.
• To be overall responsible for all incoming and outgoing mail. To maintain a register of outgoing mail.
• Update client list whenever existing clients move out or new clients move in.
• To collect payments for all forms of cash sales (e.g. repairs, fines, parking, etc) and issue Cash Sales Invoice. All cash collected shall be banked in expeditiously.
• To take charge of processing and documentation of workers moving into the dormitory.
• To obtain documents of workers at least 1 week in advance and issue access passes, provided that all documents are properly verified.
• To keep updated records of all workers in the dormitory, according to their units, companies and nationalities.
• To ensure that records of workers moving out of the dormitory and proceeding on home leave or returning from leave are properly updated.
• To maintain a record of defective or lost access passes and collect payments for replacement passes, where applicable.
• To monitor work permit expiry dates and ensure that clients submit details of renewed work permits from time to time.
• To attend to request from government departments pertaining to workers residing in the dormitory
• To perform any other duties as assigned by management when and as deemed necessary.

Requirements

• GCE ‘N’ Level or ‘O’ Level
• Minimum 1 year experience in customer service
• Knowledge of Microsoft Word & Excel
• Able to start short-notice/immediate
• Able to converse with Chinese speaking customers

Reporting to the front office manager, this position plays a pivotal role managing the administration for the department.

Key responsibilities

• Managing the administrative matters for Front Office Department
• Ensure all the submission of reports, documents, and claim submissions are on time.
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department.
• Assist with responding to guest’s reviews on online platforms.
• Manage reservation for VIP or request from the Executive Office.
• Attend to guests’ inquiries and provide prompt responses and assistance.
• Work closely with other departments and co-workers as part of a team.
• Supporting other operational roles whenever required.

Ideal requirements

• Workforce Skills Qualifications (WSQ) certifications with regard to hospitality/customer service
• Experience in Guest Services, with a strong knowledge of LEE; Listening, Engagement, Empathize
• Exceptional interpersonal skills to enhance the service standards throughout the operation
• Excellent communication, guest service and time management skills
• Able to organize, plan ahead and manage workload
• Ability to work effectively in an innovative, fast-paced and multi-tasked environment

As a Guest Relations Officer, we rely on you to:

Enhance guest relations and loyalty scores
Provide support to ensure a smooth and efficient Guest Relations Operation
Handle all guest requests in a timely, professional and efficient manner
Provide all-rounded guest services such as checking in and out
Contribute towards a memorable dining experience for all guests.

We are looking for someone who:
Has strong interpersonal and communication skills
Enjoys working as part of a team
Has a can-do attitude
Is a self-starter
Enjoys crafting best-fit solutions for guests

Minimum one year experience in the hospitality industry.

Prior experience in a similar front-facing role, hospitality, luxury retail, or airline industry would be advantageous

Confident and charismatic personality with great attitude towards customer

Attention to detail and ability to prioritise and multitask

Required to perform shift work including weekday evenings, weekends & public holidays

Job Brief:
Syion are seeking a enthusiastic Chief Technology Officer (CTO) to provide technical leadership for our company specializing mainly in automotive software but includes a number of other products in a other fields. As a CTO, you will play a crucial role in shaping our technological strategy, ensuring alignment with business objectives and fostering innovation. The role will report to the Chief Executive Office (CEO).

There are already an number of existing products which will need to be supported but there will also be new initiatives and potentials in the future roadmap, which will require taking ownership and implementing.

Responsibilities:

- Develop and align the company's technical strategy with its business goals.
- Identify and implement cutting-edge technologies to gain a competitive advantage.
- Collaborate with external stakeholders to leverage technology for sustainability and profitability.
- Oversee system infrastructure to ensure optimal functionality and efficiency. (and cost)
- Establish quality assurance and data protection processes.
- Monitor key performance indicators (KPIs) and IT budgets to assess technological performance.
- Effectively communicate technology strategy to partners and investors.

Requirements and Skills:

- Proven experience in a CTO or similar leadership role
- In-depth knowledge of technological trends and the ability to formulate a strategic vision.
- Understanding of budgets and business planning.
- Proficiency in conducting technological analyses and research.
- Excellent communication skills, both verbal and written.
- Strong leadership and organizational abilities.
- Strategic thinking and problem-solving aptitude.
- BSc/BA in Computer Science, Engineering, or a related field; MBA or relevant graduate degree is a plus.

Main Duties:

• Perform administration procedures of client entities in accordance with organisations policies.
• Support in performing customer due diligence checks including maintaining up-to-date client information, circumstances and details.
• Responsible for overall administration portfolio to ensure completeness and compliance with relevant policies and procedures for Singapore trusts and offshore companies.
• Identify and liaise with the line manager for potential risks and compliance exposure internally for the organisation as well as for clients
• Enhance client experiences by identify client needs and objectives and liaise in a timely and professional manner.
• Handle documentation that is required to support the trust structures

Requirement:

• 1 years’ experience in trust environment
• Understanding of regulatory compliance, risk management and trust structuring
• Relevant professional qualification
• High degree of integrity and ethical culture
• Excellence customer experience management
• Good report writing and analytical abilities
• Excellence communication in English (written and spoken)
• Attention to detail and outgoing personality

EA Licence no: 20C0392

EA Registration no: R1770151

Responsibility:

• Design, develop, and maintain the frontend of the Multi-Cloud Portal.
• Gather and analyze user feedback, identifying areas for improvement and prioritizing feature development accordingly.
• Implement best practices for web development, ensuring the delivery of high-quality code while adhering to performance, security, and accessibility standards.
• Maintain comprehensive documentation of portal design, features, and functionality, effectively communicating with technical and non-technical stakeholders.
• Continuously evaluate new technologies and techniques to enhance the engineering capabilities of the team.
• Proactively identify and troubleshoot issues, implement necessary fixes, and ensure portal stability and optimal performance.

Requirement:

• A minimum of 2 years of experience in frontend frameworks, with expertise in ReactJS (preferred), AntD, Micro Frontends, and Webpack.
• Strong problem-solving and analytical skills.
• Demonstrated ability to work effectively independently and as part of a collaborative team.
• A genuine passion for web development and a strong desire to learn and adapt to new technologies.
• Mandarin efficiency for Chinese Speaking countpartsFront End Developer

Company Overview:

The MCI Group of companies is a vibrant and swiftly expanding entity located in Singapore, with a focus on recruitment and outsourcing endeavours. We are actively in search of a seasoned and driven individual to assume the position of Deputy Chief Executive Officer, overseeing Recruitment, Outsourcing, and Work-Pass Business. This role holds significant importance in influencing and implementing our talent acquisition and outsourcing strategies, while also ensuring adherence to statutory regulations in Singapore.

Why join us?

• Birthday Leave

• Festive Leave

• Sponsored Leave for Incentive Trip

• Incentive Trip

Key Responsibilities:

[1] Strategic Leadership:

· Collaborate with the CEO and other Senior Leaders/ Team Leaders to develop and execute the overall business strategy.

· Drive the development and implementation of recruitment, outsourcing, and work-pass business strategies aligned with the company's goals. Ensure that the company can achieve both financial and corporate goals.

[2] Talent Acquisition:

· Oversee the end-to-end recruitment process, ensuring the timely and effective hiring of top talent.

· Implement innovative and efficient recruitment strategies to attract and retain high-caliber professionals.

· Foster relationships with educational institutions, industry groups, and other talent sources to ensure a robust talent pipeline.

[3] Outsourcing Operation Management:

· Lead the outsourcing unit, identifying opportunities for efficiency and cost-effectiveness.

· Establish and maintain relationships with outsourcing partners, negotiating contracts, and ensuring service-level agreements are met.

· Monitor and evaluate the performance of outsourcing partners to drive continuous improvement.

· Ensure that the operational side of outsourcing is functional and independent.

[4] Work-Pass Compliance:

· Stay ahead of changes in Singapore employment laws and regulations related to work passes.

· Ensure the company's compliance with all relevant statutory requirements regarding work passes and immigration.

· Work closely with legal and compliance teams to mitigate risks associated with work-pass processes.

[5] Cross-Functional Collaboration:

· Collaborate with other departments such as HR, Finance, and Support to ensure seamless integration of recruitment and outsourcing strategies.

· Provide leadership and guidance on workforce planning, ensuring alignment with business objectives.

· Manage and lead the Foreign Worker Team.

· Support Foreign Worker team in the acquisition of major corporate clients.

[6] Data-Driven Decision-Making:

· Utilize data analytics to assess the effectiveness of recruitment and outsourcing strategies.

· Implement key performance indicators (KPIs) to measure success and drive continuous improvement.

[7] Client Relationship Management:

· Cultivate and maintain strong relationships with key clients, ensuring their needs are understood and met.

· Collaborate with the Business Development team to identify new business opportunities and expand the client base.

[8] Financial Management:

· Collaborate with the Finance Manager to develop and manage budgets for the recruitment, outsourcing, and work-pass business units.

· Monitor financial performance, identify cost-saving opportunities, and ensure the profitability of operations.

Qualifications and Experience:

1. Proven experience in a senior leadership role, preferably in recruitment, outsourcing, or a related field.

2. In-depth knowledge of Singapore employment laws and regulations. Must be well aware of MOM Regulations.

3. Strong negotiation and contract management skills.

4. Excellent interpersonal and communication skills.

5. Demonstrated strong ability to develop and implement successful talent acquisition strategies.

6. Minium 8 ~ 10 years of relevant work experience in these industries.

7. Hands on person who is positive, pro-active and sales driven.

8. Business development and handling sales from corporate clients

9. Must be able to represent the company as required, including attendance at industry events and public meetings.

Education:

1. Bachelor’s degree in human resources, business administration, or a related field.

2. A master’s degree would be an advantage. Ideally, it would be preferable to have a background in finance and business management.

3. Need to possess a CEI Certificate.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]