• Ensure effective and efficient management of the Common Areas through routine checks.
• Conduct daily checks on the other common property not maintained by a term contractor to ensure their soundness and proper maintenance.
• Follow up with contractors on the submission of monthly maintenance schedule, quotations, claims and invoicing.
• Advice and assist, whenever possible, complaints beyond the Corporation's purview, i.e. individual units.
• Attend to any emergency or incident within an appropriate response time frame. Raise POs and keep track of works done due to complaints by residents.
• Engage and attend to complaints from residents professionally and properly and to ensure every complaint from residents is directed back to them respectively with closure.
• Prepare the monthly report for the Management.
• Carry out full administrative, financial and maintenance functions.

​Our client is a global leader in gateway services, who is seeking to recruit a Building Officer. This position is based in Singapore.

Building Officer (Location: East)

Responsibilities

· Supervise the building services operation, maintenance work and renovation projects in Airfreight Terminals and its’ ancillary buildings

Job Requirement:

· Able to work on rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Description & Requirements

• Tabulate & analyses data on Workplace Safety and Health (WSH) performance etc
• Conduct WSH incident and accident investigations
• Perform daily workplace inspection and rectify any unsafe practice and condition
• Implement & review Workplace and Health Management System (WSHMS)
• Conduct in-house WSH training and briefings
• Assist and coordinate in all risks assessments work activities
• Ensure safety in machinery, equipment, plant, article, substances and work processess at workplace

Job Requirements

• Registered Safety Officer qualifications issued by MOM
• Registered Fire Safety Manager with SCDF

You will support the Operations Manager in managing effective operations and maintenance of our mall and B1 office.

Job Description

• Provide facilities management services for the mall and B1 office space.
• This includes cleaning, pest control, horticulture, security management, ACMV, M&E, building services etc through our appointed term/ sub-contractors.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects for the mall that you are assigned to.
• In addition, you will be responsible for car park management.
• Manage and attend to all feedback and service requests in a timely manner.
• Promote good relations with our partners and tenants.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Maintain building operation manual and any records relating to the building.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties are assigned by the Supervisor.

Requirements

• Minimum Higher NITEC/ Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 2 year of relevant working experience, preferably in managing commercial properties or alternatively, possess at least 2 years of facilities management experience.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.

Keen applicants, please indicate your expected remuneration and notice period in your resume.

• All workplace safety and health matters
• Conduct Inspection and meeting
• Conduct accident/incident investigation
• Plan and organize safety promotion program
• Compile report/minutes/training materials/trend analysis
• Liaison with relevant authorities, client and all others
• Supervision of Workplace Safety and Environment workers
• Administrative and document tasks
• Update of relevant acts and regulations

Job Requirements:

• MOM registered Workplace Safety and Health Officer (WSHO)
• Minimum of 8 years working experience as WSHO in the Construction Industry.
• First-Aider Certification an added advantage.
• ECO Certification.

Responsibilities

• Analyse enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Troubleshoot and fix issues/bugs.
• Improve operational processes.

Requirements:

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.
• Should have good experience in Murex.
• Minimum 5 years experience as front office post trade business analyst.
• Experience on Front Office systems (In-house or third-party systems).
• Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data...
• Experience in interfacing FO or BO systems with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Responsibilities

• To assist with incident identification, logging, categorization and prioritization.
• Incident and Problem Management
• Application Support
• General Support
• Network Support
• Cyber security support
• To perform initial diagnosis, escalation and investigation of reported incidents
• To suggest resolution and recovery for reported incident.
• To close the reported incident.
• To provide any front-end support of infra / network related deployment, if required.

Requirements

• Good at Operating Systems and Desktop Support (Microsoft Windows)
• Be able to speak clear and good conversational English
• Possess good telephony skills
• Understanding Computer Hardware and Peripherals
• Network Fundamentals and Troubleshooting
• Essential Cybersecurity knowledge
• IT Service Management and Help Desk Operations

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket
• Work location: East

Responsibilities:

• Perform data entry and other general administrative duties assigned.
• Handle documentation for freight forwarding operations
• Conduct targeted conversations with customers to identify customer needs
• Manage the complete documentation for checks in accordance to internal SOPs, government regulatory requirements and legislations to identify non-compliance
• Monitor shipments regarding to freight forwarding matter
• Follow operational policies, standards and procedures
• Conduct basic risk assessment
• Any other ad-hoc matter as assigned by superior

Requirements:

• Minimum 'N' Level and above education
• Proficient in Microsoft Office (Outlook, Excel, Powerpoint etc)
• Communication skills
• Able to multitasking and ability to manage time effectively
• Problem-solving

Job Responsibilities

• Processing of Inward and Outward Remittances
• Processing of Inward and Outward Cheque Clearing
• Handling of physical cash deposits and withdrawals
• Time deposits Placement and withdrawals
• Timely and accurate validation of clients’ instructions via call backs
• Answering to queries pertaining to Remittances
• Perform Customer Due Diligence (CDD) for Remittances Customers

Qualifications and Requirements:

• Minimum 2 years of experience in remittances operations
• Familiar with SWIFT system and SWIFT messages MT103 and MT202
• Familiar with AML/CFT requirements and able detect any suspicious transactions
• Ability to work independently and has a positive, service-oriented attitude
• Good team player with good communication and people skills

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Administrative Officer is responsible for the smooth running of clinical administrative operations within the Family & Community Support Division. This includes managing financial records, liaising with various department staff and directors, and ensuring seamless workflows that support the divisions functions.

Roles & Responsibilities:

Clinical and Operational Administrative Support:

• Support senior management with administrative tasks such as practice standards reports, data tracking and analysis, audit preparation, and other tasks as needed.
• Oversee daily divisional correspondence, handling incoming and outgoing communication for the Clinical Team, e.g., smooth operations of phone, email, mail, and Teams.
• Schedule meetings and appointments and prepare meeting rooms for management meetings and clinical training sessions, including logistics support. Assist with minute-taking when required.
• Prepare and distribute correspondence, memos, reading materials, and reports.
• Collaborate with internal and external parties to develop and implement new clinical work processes and systems for the centres/division.
• Support relevant clinical engagements and staff evaluations.
• Support Finance, HR, Procurement processes, such as purchase orders, issuing payment receipts, and expense reimbursements.
• Update and maintain required records for group supervision, such as attendance data and fees.

Communication and Coordination:

• Collaborate with internal and external parties to review clinical work processes, forms, and systems for the division.
• Coordinate with internal parties to support the publicity and communication of internal clinical training sessions.

Candidate Profile:

• Diploma in Administration or a relevant qualification.
• At least 5 years (for Admin Officer) and 7 years (for Senior Admin Officer) of relevant working experience.
• Empathetic and understanding when working with clients from diverse backgrounds.
• Comfortable traveling across different work locations when required.
• High sense of accountability and responsibility.
• Good leadership and team management skills.
• Good problem-solving and critical thinking abilities, with attention to detail.
• Strong verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel).

Responsibilities

1. Processing of data using in-house system.
2. Processing of documents and receipts.
3. Checking and verifying records.
4. Liaising with associates in verification of details.
5. Handling incoming calls, enquiries and emails.
6. Handling enquiries on payment.
7. Processing of commission payment using in-house system.
8. Assisting in ad-hoc administrative duties when required.

Requirements

1. Minimum GCE “O" level with administrative experience.
2. Meticulous and has good interpersonal skills.
3. Proficient in MS Excel/Word.
4. Positive attitude and willing to learn.
5. Able to interact effectively with people at all levels and be a team player.
6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

• Conducive work environment
• Great Career Progression.
• Annual Leave up to 21 days, Additional 3 days’ Festive Leave.
• Dress Code: Smart Casual
• Medical & insurance benefit
• Overseas Staff Outing
• Birthday Voucher $50

Other Information

• Working Location: Toa Payoh (HDB Hub near Toa Payoh MRT Station)
• 5-day work week, Mondays to Fridays: 9.00am to 6.00pm

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary and date of availability.

We regret that only shortlisted applicants will be notified.

Job Info:

• Working Days: 5 days/week, including 1 Sat or Sun
• Working Hours: 10am - 8pm (weekdays), 10am - 5pm (weekends)
• Location: West
• Salary: Basic up to $3,000 + Incentive

Job Description:

• Assisting and performing all incoming documentation check to ensure consistency and compliance to process
• Adherence to system process, updating and administrative support
• Handle enquiry calls and emails
• Preparation and disbursement of loans
• Assess and review of loan agreements
• Any other ad-hoc duties

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015