Purpose of Job

To supervise, control, coordinate and advise on the day-to-day operations of the meetings, conferences, events, exhibitions and functions held at YWCA Fort Canning.

Key Responsibilities Areas

· To ensure the services of the Banquet are upheld to the service standards.

· To check all the function rooms daily before the opening hours to ensure that they are ready for business.

· To work closely with all the Chefs and the Stewarding Supervisor to ensure all activities in all the outlets are well coordinated and carried out according to the event orders.

· To train and educate all the Banquet Staff to ensure that they are competent in carrying out their duties.

· To attend to all VIP guests attending events and functions.

· To report to the F&B Manager of any operational problems and recommends solutions to the problems.

· To ensure all events have sufficient manpower to cope with the day-to-day operations.

· To maintain a good relationship with guests.

· To motivate subordinates to deliver high level of service standards.

· To carry out special projects or to perform additional duties in other areas which may be assigned.

· To ensure that the Supervisors and Captains are well-versed with the fire protection procedures.

· To carry out any other related duties may be assigned from time to time.

Requirements

· Diploma in Food & Beverage Management or equivalent.

· Minimum 2 years of F&B management experience, preferably in hospitality sector.

· Good working knowledge of POS system will be advantage.

· Proficiency in Microsoft Word, Excel and Outlook.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Ensure that food preparation areas are clean and hygienic.

2. Storing and distributing ingredients.

3. Washing, peeling, chopping, cutting and cooking of foods.

4. Ensure food preparation meets company SOP and Recipe.

5. Keep up-to-date with current promotions and new items in menu.

6. Ensure the procedures for supplies, equipment, and work areas are in compliance with safety standards and SOP.

7. Assist in keeping food wastage to minimum, through correct product measurements.

8. Maintain good knowledge on standard food preparation through training, and training of Junior Kitchen Assistants.

9. Always adhere to all company policies and procedures.

10. Assist Branch Chef to:

a. Control Food Cost.

b. Daily ordering of food and supplies.

c. Inventory.

11. Any other duties as assigned by Branch Chef or Restaurant Managers.

Job Requirements:

1. At least 5 years of experience in F&B (Kitchen) industry, experience in Japanese restaurants is a bonus.

2. Mature and positive attitude.

3. Basic Food Hygiene Certification is a must.

4. Able to commit on weekends and public holiday.

5. Able to accept split shift.

Job Title: QA Assistant (ID8119)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm, Saturday 9am-1pm (Alternate)
Salary: $2500 - $3000

Job Description:
• Conduct routine and daily checks on food safety, hygiene, quality, process and general guidelines of Halal requirements in production, supply chain and logistics
• Prepare and maintain food safety, hygiene, quality and process
• Perform daily periodic site walk of whole facility
• Conduct retention samples checks
• Coordinate with microbiological laboratory for sample collection and lab reports.
• Follow-up with Procurement on investigation and corrective actions on raw material complaint / customer feedback.
• Assist in internal audits and support external audits
• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.
• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up
• Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.
• Preparation of training materials e.g. photos, attendance sheet, assessment.
• Coordination with HODs on training schedule.
• Any other duties assigned by QA manager

Requirement:
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.
• Required skill(s): Computer Skill, MS Excel, MS Word.
• At least 1 year(s) of working experience in the related field is required for this position.
• Must need relevant experience in Food & Beverage industry.
• Bilingual in English & Mandarin to liaise with Mandarin speaking associates & employees.

Job Description:

Responsibilities:

1. Provide chauffeur service to Director, Director’s family and customers

to various locations around Singapore (and may include JB)

2. Maintain cleanliness of vehicles assigned to him

3. Running errands or any ad hoc duties as assigned for office and home

Requirements:

1. A valid driving license with clean record

2. Must be flexible with work schedule

3. Able to work on weekend and overtime (after midnight) if needed

4. Reporting location: Bukit Timah

5. Salary: S$2,500 - S$4,500

6. 1 month 8 days off

Interested candidates,

Please send resume to [email protected] and [email protected]; or
WhatsApp office: +65 8101 3333

The resume should include the followings:

1) Last drawn/current salary

2) Expected salary

3) Reasons for leaving (current and previous employment(s))

4) Availability/Notice period

5) Recent Photograph

Only shortlisted candidates will be notified.

• Assist and support sales staff to ensure customer satisfaction/smooth operation of the department.
• Answer phone enquiries and attend to walk in customers. Quote, where necessary, and pass enquiries to respective sales personnel.
• Assist in issuing necessary documents to process customers’ order.
• Compile catalogues, specifications, necessary documents for Sales Staff.
• Prepare and process all necessary documents for the smooth running off the operation.
• Prepare purchase orders for the products.
• Answer telephone calls.
• Expected to foster good and harmonious working relationship with all colleagues regardless of which team within the organisation they belong to.
• Courteous at all time with both internal and external customers.
• Perform other duties as assigned.

• Different discipline available (OT/ICU/Renal/O&G/Endoscopy/General Ward)
• Enrolled/Staff Nurse/Senior Staff Nurse/Nurse Manager
• Agency/Perm placement available

Job Responsibities:

• Provide high standard of patient care.
• Record patients' medical information and vital signs.
• Advise patient on health promotion and preventive care programmes.
• Ensure accurate documentation and records.

Job requirements:

• Registered with Singapore Nursing Board.
• Vaild BCLS

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now"button or email me at [email protected]

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

You will be responsible for daily accounting task supporting the Finance & Accounts Team members which including administrative and Clerical duties.

Responsibilities

• To input financial transaction into our internal accounting database system, and to confirm the accuracy of database information
• To perform bank reconciliation
• To input invoices to match with PO system
• To keep daily account transaction updated and running accurately & effectively for month end reporting
• To assist to track and maintain documentation & reconcile any discrepancies
• Any other ad hoc duties assigned by the department members

Requirements

• Good communication skills
• Meticulous and attention to details with the ability to perform basic accounting duties
• Basic book-keeping knowledge
• Min GCE ‘O’ Level

Additional Information

1. Commence work after Chinese New Year
2. Work Location - Mapletree Business City
3. Working Hours - Mon to Fri, 8:30am to 5:30pm

Responsibilities & Duties

• Responsible for providing engineering expertise and technical assistance for the installation, maintenance, troubleshooting, repair and modification of facilities and equipment, development and implementation of maintenance procedures and techniques for safe, reliable and efficient operation of the plant.
• Responsible for participating in production machineries installation, modification and maintenance
• Responsible in ensuring that all process equipment, utility installations and electrical installations are maintained and running at optimum efficiency.
• Responsible for defining and generating evaluation plan, and execute qualification plan for alternate component replacement or cost reduction.
• Responsible for working with supplier and procurement team to drive cost reduction and quality issue.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 5 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing new products and processes
• Responsible in identifying areas for improvement, maintaining high levels of manufacturing and product quality
• Responsible for ensuring cost-efficiency and conformance with regulatory standards.

Requirements

• Min Degree in Electrical & Electronics/ Mechanical/ Electromechanical/ Mechatronics/ Optics and Photonics Engineering or relevant
• Min 2 years of working experience in manufacturing/ production industry
• Experience in optics/ lasers/ optical microscopic imaging/ multi-channel fluorescence system used in analytical equipment is an added advantage.
• Experience in using multi-meter, function generator and oscilloscope.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Details :

• Shall provide daily on-site DESKTOP management and support services (“DESKTOP Support Services”) for all end-users’(including VIP users) End User Computing Devices (DESKTOP) which are used in the Customer’s environment with the Customer’s approval.
• The general scope of Desktop Support Services (non-exhaustive) include:

- Image build management;

- Administration and configuration;

- Patch management;

- Machine deployment;

- End-user account management;

- End-user device hardening and lockdown;

- Trouble-shooting and problem resolution

- End-user briefings & awareness service.

- Imaging/cloning laptops and desktops

- Install Windows OS/software patching

- Set up new asset

- Printer Hardening/configuration

- Wi-Fi setup

- Manage and resolve incidents/requests

- Escalate unresolved issues to the respective team

- Deploy desktops/laptops/printers/VC devices/smart card readers etc

- RAM upgrade

- Manage user accounts (starters/leavers)

- Basic Network/application issues

Only shortlisted applicants will be notified.

EA License: 14C7275| Juhi Dwivedi : R23112291

Responsibilities

• Responsible for providing support on maintenance project.
• Responsible for handling system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.

Requirements

• Min Diploma in Electrical/Electronic Engineering, Computer Science/ Information Technology or equivalent.
• Min 2 years of working experience in managing LAN / WAN / Routers / Switches / DNS / Firewall and Milestone System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Design and manage assigned projects independently under the guidance of the Director and/or Associate including attendance of meetings, recording of meeting minutes, project scheduling etc.
• Prepare and develop, where required, drawings, models, images, and other documents relating to the assigned projects
• Participate and assist where and when required in internal team meetings/discussions.
• Liaise with clients, consultants, suppliers and government agencies to meet project deliverables, namely brief/programme, ISO compliance, cost, schedule etc.
• Thorough knowldege of and compliance with Company procedures and standards.

Qualities and Skills required

• Ability to undertake the above responsibilities
• Able to work on more than one project simultaneously
• Ability to understand and formulate design decisions and present ideas at discussions.
• Ability to understand design decisions taken by others
• Ability to use a variety of media in the development and documentation of projects
• Ability to take initiative and a proactive approach to tasks and respond correctly to directions/instructions.
• Ability to meet datelines efficiently
• Good interpersonal skills and ability to work independently and as part of a team
• Flexible and open attitude towards new ways of working
• Able to manage sensitive and confidential information
• Self-motivated

Requirements

• Graduate and Post-graduate degrees in Architecture recognized by the Board of Architects (BOA), Singapore. For instituitions recognized by the BOA, please refer to https://www.boa.gov.sg/register/recognised schools/
• Minimum 2-5 years of relevant experience
• Good design skills and technical knowledge
• Familiar with local building requirements, regulations, and submission procedures
• Proficient in Autocad and 3D Sketchup are essential. Proficiency in Revit is a plus.
• Ability to use Photoshop, Illustrator, WORD, Excel, Powerpoiint and Outlook
• Good verbal and written communication skills.

Responsibilities

Handle requests and queries appropriately

Planning and executing family activities, including helper/driver management, children’s activities and overseas travel arrangements

Coordinate with director regarding daily schedule

Monitoring all household matters, including any maintenance, orderings, renovation matters etc (e.g. groceries, cleaning supplies, etc)

Provide a full range of secretarial and administrative support to the Client and his family members

Schedule appointments and management of handling secretarial work

OT is required, need to standby on weekend

Any other ad-hoc duties as assigned.

Requirements and skills

Proven work experience as a Personal Assistant

Outstanding organisational and time management skills

Ability to multitask and prioritize daily workload

Excellent verbal and written communications skills in Mandarin and English

High School degree

Singapore Driving license

Minimum of 3 years of experience in housekeeping management, preferable in residential areas

Proficiency in computer skills

Able to work independently and multitasking

Well mannered, well organised and detail-minded

Responsibilities

• Responsible for reading, interpreting and drawing up technical drawing specifications
• Responsible in developing, coordinating, monitoring all aspects of the operational set up for projects assigned
• Responsible for working cross-functionally with different teams and organizations
• Responsible for applying Six Sigma/Lean Manufacturing methodologies for continuous process improvements and to improve operational efficiency

Requirements

• Min Nitec in Mechanical Engineering or relevant discipline
• Min 1 years of working experience in manufacturing industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Responsibilities

• Drafts and/or reviews supply and service specifications for F&B procurement.
• Oversee F&B procurement budget and KPIs.
• Formulate F&B procurement policies and workflows.
• Explore potential collaborations with new vendors.
• Prepare and review vendor evaluations and recommendation reports.
• Evaluates bids, ensuring compliance with departmental and company policies and procedures.
• Distributes purchasing information to involved parties including vendors, sales representatives, and employees.
• Reviews and evaluates purchase request forms for accuracy and completeness.
• Manage long-term vendor contracts pertaining to complex or high-value products and services to foster strategic partnerships.
• Gathers, records, and completes purchase data.
• Mentor junior procurement assistant.
• Keep abreast of market trends and developments and modify sourcing strategies.
• Completes other related projects as assigned.

Supervisory Responsibilities:
Recruits, interviews, hires, and trains new staff.
Directs the daily workflow and schedules of the department, coordinating staff involved in purchasing, selling, and distributing supplies, machinery, materials, or equipment.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.

Required Skills/Abilities:

• Thorough understanding of F&B purchasing procedures and policies.
• Strong supervisory and leadership skills.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to read, interpret, and explain policies and procedures used in purchasing.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• At least a Diploma in related field required.
• At least five years of experience in related field required.

Zenith Infotech is a tech recruitment firm with 27 years of history in Singapore/ We support placements of IT Consulants at our clients' premises to suip[ort their ongoing projects.

Currently, we are looking out for min 4 years experience Assistant or Solutions Architect role, requirement by one of our clients handling in-house develoed and government projects.

Candidate need to have adequrte experinece in AWS Cloud and best with Java skill sets. \

Responsibilities:

• Determine and confirm client business expectations and needs
• Understand the client’s requirements and design the infrastructure and system architecture to support the cloud native solution
• Convert system requirements into software architecture and design documentation, and ensuring the completeness of the proposed architecture
• Work with Project Manager and customers to manage/negotiate resources, scope and schedule
• Interface and coordinate tasks with Module Leaders to ensure all modules within the system are progressing as planned, and modules can be integrated smoothly
• Lead the development team to develop and implement the proposed cloud native application
• Mentor for junior technical staff

Requirements:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent.
• Experienced in designing and delivering complex web-based applications using Java, HTML/Javascript, ReactJS or other relevant technology stack
• Experienced in one or more of the following database servers: Oracle, DB2, MSSQL, MySQL.
• Knowledge of open-source frameworks such as Spring, Hibernate.
• MVC design, Data modeling, Deployment & Build management, Data migration. Possess working experience in Cloud Native Architecture with Microservices, Docker, Docker Swarm / Kubernetes, CI / CD, Domain Driven Design (DDD), API Design.
• Offshore Development experience is a plus, though not compulsory.
• Ability to converse in Mandarin will be an added advantage as the incumbent will be required to liaise with our Mandarin-speaking associates based in China (Suzhou).
• Candidates who are willing to travel will be considered for overseas assignments.

Reports to:

· Reservations & Events Manager

The Administrative Assistant’s primary responsibility is to assist the ATLAS Reinforcement Team (IE: the Support Office) with various retail, administrative and reservation related duties.

Duties and Responsibilities

The Administrative Assistant’s responsibilities and scope span across a number of individual departments.
As such, this position will also take direction from other roles such as:

· Brand & Communications Manager

· Venue Operations Manager

· HR Manager/ Senior HR Executive

· General Manager & CEO

Retail

· Sending of daily delivery and collection report after 2pm

· Assist with management and delivery of all ATLAS retail orders including:

o coordination between departments

o packaging of orders

o planning of delivery drivers

· Assist with tracking of all orders through the process from order to delivery or collection

· Assist in organising an effective BOH stock storage area; includes labelling, cleanliness, and organisation

· Assist the Venue Operations Manager with overall stock management related to ATLAS retail.

· Ensure stock levels for retail items are recorded accurately on the excel sheet and kept in BOX.

· Ensure to share the retail gin stock levels with Head Bartender, Venue Operations Manager and Reservations and Events Manager on a monthly basis, or whenever it is below par level.

· Ensure all bottled cocktails are maintained at the agreed upon par levels.

· Ensure accurate physical stock levels for retail items are kept at ATLAS and in the office.

· Packing of all retail related items, such as posters in poster tubes and postcards in sets.

· Supply postcard sets to the host team (weekly) ensure only a predetermined number are distributed.

· Receive and keep track of retail stickers.

· Inform Brand & Communications Manager when cocktails stickers are running low.

Administrative

· Follows ATLAS written communication standards at all times

· Monitor emails and other correspondence and respond in an appropriate, professional and timely manner

· Assist with overall organization of ATLAS office- checking and setting of PAR levels, and ordering of office supplies such as coffee, tea, cleaning products and stationery

· Assist with admin tasks such as tracking birthdays, birthday cards and farewell cards

· Proactively find ways to make processes and procedures more efficient and effective for yourself and others

· Take meeting minutes and disseminate appropriately

Reservations

· On an ad-hoc basis or during the Reservations Executive’s absence, the Admin Assistant is expected to:

o Respond to all incoming requests via e-mail in a time sensitive manner including reservation requests as well as general information enquires

o All e-mails that require the assistance of another staff member are to be forwarded with the utmost attention to time and detail

o Assist all guests with reservation enquires, finding the best possible solution to meet both the guest’s preferences and the operational needs of ATLAS

o Answer any calls from the main ATLAS phone line, handing all such communications in a friendly, hospitable, and professional manner

o Conduct all necessary follow-up with guests regarding upcoming reservations including, but not limited to, change in date/time of reservation, missing information for upcoming reservations, confirmation of upcoming reservations.

o Prepare all reservation summary documents for FOH team including reservation summaries for Lunch, Afternoon Tea, Evening and Sundays at ATLAS services

o Communicate all Afternoon Tea reservation details between FOH, Kitchen and Host teams.

o Assist with communications between all ATLAS teams regarding upcoming reservations for PX or other guests, ensure stock availability, correct table allocation, proper staff assignments, and anything else required to provide an exceptional service

o Handle inputting of all reservations into SevenRooms without error

o Understand the full ATLAS reservations policy, understanding when exceptions are to be made and when not.

o Update ATLAS guest history profiles, guest preferences and assist in maintaining the PX database.

o Develop well-rounded knowledge of all ATLAS menus, beverage lists and all other special promotions and develop the ability to answer guest questions about menu items in an informative and helpful way

o Take corrective action if service errors occur, ensuring all guests have a pleasant experience

o Coordinate any special guest request for ATLAS such as personalized experiences, gift cards etc.,

o Assisting in management of online reservation system SevenRooms

o Assist in management of PVS tenant database, preparation of new ATLAS Tenant cards

o Perform any tasks as assigned by the Management.

Juniper Society

• Management of ATLAS Juniper Society administrate tasks
  • Updating new members
  • Followingup with current members on membership renewal
• Coordination of Juniper Society Events
• Coordination of guest list for Juniper Society Events
  • Coordination of membership with Finance and Ops team
  • Maintenance of Juniper Society member list inclusive of Moosend online database (including the coordination of welcome gifts for Juniper Society Membership)

Operations

· Maintain good working relationships with all colleagues and contacts.

· On an ad-hoc basis or during the Senior Operations Support Executive’s absence, the Admin Assistant is expected to:

o Liaise with key stakeholders both internal and external to the company in a timely and professional manner (ATLAS Management team, other team members, guests, suppliers, brands)

o Coordinate pick-ups and deliveries with suppliers as directed or required.

o Assist the Senior Operations Support Executive with purchasing and procurement as directed, including:

§ finding new suppliers

§ seeking samples

§ quotations for new items

o Responsible for daily breakage reports.

o Assist with distribution of petty cash.

o Assist with managing of locker and locker room keys.

Production

· Print menu top-ups and deliver them to ATLAS as needed (typically 1-2 times a week).

· Assist the Brand & Communications Manager with lamination of above materials as needed.

· Assist in changing the physical collections menu, as directed by the Brand & Communications Manager (typically once a month).

· Print and cut tent cards for events as directed by the Reservations & Events Manager.

· Overall ad-hoc printing (SOPs, training materials, and other miscellaneous items). Administrative Assistant to receive requests directly from HOD’s.

Tuition Centre Teaching Assistant

Work Location: Bugis

Salary: S$2400 - S$3000 (depending on experience)

Work Schedule

Monday to Friday: 1.00pm – 8.30pm

Saturday & Sunday: 9.30am – 6.30pm

Weekly working hours: 41 hours

Weekly off: 1.5 days

Job Scope

· Assist supervisors

· Assist in course scheduling and class arrangement

· Ensure timely & accurate updates

· Basic admin duties

· Simple housekeeping duties

· Sending reminders

· Assist in stay-back sessions

· Assist in printing duties

· Supporting simple marketing duties

Welfare

· Annual leave

· Training

· Salary (discuss personally)

· Bonus

· Other employee welfare

Job Requirement

· Minimum O/A level, Poly diploma or equivalent

· Communication outside working hours is required

· Weekend work is required

· Experienced in using Microsoft Word, Power Point and Excel

· Highly responsible and highly responsive

· Good communication and interpersonal skills

· Great team player, and also able to work independently

· Candidate with administration experience will be preferred

Application Process

1. Qualified candidate will be contacted by email and receive interview invitation

2. Interview outcome will be released in 1-2 weeks by email.

KEY RESPONSIBILITIES :

• To perform routine preventive work and site corrective maintenance
• Responsible for integration of both hardware & software work as well as implementation
• Carry out proper execution of the integration/engineering/maintenance work and QA Technical checks throughout project execution
• Handle application programme change management, hardware deployment management & documentation
• Meeting with clients, reports and documentation
• Capable of performing troubleshooting independently.

GENERAL REQUIREMENTS:

• Diploma in Electrical/Electronic or related discipline
• Able to perform standby duties (standby allowance will be provided if on standby duty) – standby only start maybe 6 months later because need training
• Good interpersonal skills, able to work both independently and in teams
• Site maintenance and travelling is required
• Class 3 driving license preferred

Only shortlisted applicants will be notified.

EA License: 14C7275| Juhi Dwivedi : R23112291

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

YPO is the global leadership community of extraordinary chief executives. Our history is long, our achievements many and our trajectory ever-forward. YPO welcomes extraordinary leaders to grow stronger together to improve lives, businesses and the world.

Founded in 1950, Young Presidents' Organization (YPO) is a nonprofit organization that connects young chief executives and presidents of non-competing companies and businesses around the globe for mutual exchange of ideas and expertise.

Singapore Lion City (SLC), a dynamic and fun community of 92 members within YPO and growing. The role is to learn and support SLCs Chapter Manager with membership acquisition, onboarding, events, and general administration.

What You’re Responsible For:

· support the chatper manager, board and chapter members.

· The key responsibilities include supporting the chapter chair and vice chair (if any) in overseeing all functional officers, supporting the events officer in the delivery of the learning program, membership support – coorindating incoming requests, troublshooitng requests regardsto access to member platforms, portals and related platforms. g.

· The ideal candidate for this role should demonstrate exceptional organizational abilities, superb interpersonal skills, multi-tasking skills, and excellent time-management. You role is integral to reinforce the YPO SCL value and member relations, improve the organization's image, and effectively deliver on event / member objectives

· You’ll get to organise and manage a plethora of events from conception to completion such as private celebrations, corporate dinners, wine tastings, themed parties, film screenings, and talks. You will thrive in this role of you are quick-thinking, organised, creative, personable, and supportive

· Your role will also include researching and securing venues, planning and managing our events' calendar, negotiating quotes and agreements with vendors, assisting with event marketing, monitoring timeframes and budgets, networking, and delivering on event brief objectives

· Your creativity, organizational skills, and vision will assist our organization in amplifying brand visibility, enhancing member engagement, relations, and improve our organization's growth through events that effectively communicate YPO SLC values, goals and objectives

· Work hours vary daily due to the events calendar and chapter initiatives..

Core Duties:

· Bringing events to life by working collaboratively with the Learning Officer and other Exco members

· Finding and booking venues, liaising with clients and suppliers, handling logistics, managing budgets and invoicing, organizing accreditation, managing risk and presenting post-event reports

· Ensuring SOP’s are followed for the successful exection of events: calendar, invitation, reminders, event set-up and speakers, day chair, the speakers requirements / needs are confirmed, venue is planned and in place including post event follow up – thank you to speakers, attendies, day chair and reporting post event in regards to attendance, survey scores etc

· Member support and troubleshooting with regards to access to systems, plarforms and portals

· Maintaining standards of practice for the booking systems, invoice systems, and other processes

· Assist in arranging board meeting dates and venues

· Drafts chapter committee meeting agenda and presentations

· Works with chapter officers to ensure completion of tasks in shared task manager

· Takes responsibility for chatper minutes during meetings and circulates for approval

· Responsibility for event management, venues, catering, RSVPs, name tags, dietary requirements seating etc

· Works with chapter chair to address any issues or administrative tasks that require approval

· Keeps calendar of events updated on member portal

· Assists with prepartation of workshops for the chapter and occassionaly YPO

· Meets regularly with chapter officers to coordinate admin tasks and provide regular updates

· Circulates program of events to members, and resources, distributes updates, via email, marketing materials and calendar invitations

· Attends onsite meetings at selected venues performing walk throughs and venue checks

· Managers chapter surveys, creation and distribution

· Coordinates with suppliers (venues, photographers etc)

· Reporting

· Payment processing management

Required Skills and Experience:

· Shows initiative

• Proficient event planning experience and excellent client management skills
• Great energy and love working in a fast-paced environment, while maintaining composure in stressful situations
• The unusually perfect balance of being creative and having strong organisational and management skills
• The ability to influence and interact at all levels to establish productive relationships with colleagues, brands, agency teams, and suppliers
• Comprehensive knowledge of current and future trends, ensuring events remain appealing and competitive

· able to work unsupervised, independent

· Flexible, efficient and able to work effectively with the chatper manager and chapter officers

· Diplomatic

· Detail oriented

· Willing to travel

· Creative and confident

· Able to manage multiple projects and deadlines

· Service oriented with a positive ‘can do’ attitude

To perform general adminstrative duties, purchasing, maintenance of office equipment, stationery and consumables supplies, filing.

Application, renewal, cancellation of foreign workers work passes, repatriation of workers.

Computation of workers monthly payroll.

Liaise with work sites for site requirements on materials, manpower, transportation etc.

Assist in preparation of project tender documents eg request of quotations.

Oversees the upkeeping of workers dormitory.

Able to work with minimum supervision.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Job Title: Centre Assistant

Location: 1 Marine Parade Central, Singapore 449408

Job Type: Full Time

Job Summary:

We are seeking a dedicated and enthusiastic Centre Assistant to join our new H&C Chinese Art Centre in Parkway Centre. The successful candidate will play a key role in supporting the daily operations of our center, ensuring a positive and productive learning environment for students. The Centre Assistant will assist with administrative tasks, student engagement, and general operations to contribute to the overall success of the education center.

Responsibilities:

1. Administrative Support:

• Assist in maintaining accurate student records and databases.

• Handle inquiries, registrations, and scheduling of classes.

• Prepare and distribute educational materials and resources.

2. Student Engagement:

• Provide assistance to students with inquiries and support their needs.

• Monitor student progress and communicate with teachers regarding student performance.

• Coordinate and participate in educational events and activities.

3. Facility Management:

• Ensure classrooms and common areas are organized and conducive to learning.

• Assist in the setup and breakdown of equipment and materials for classes.

4. Communication:

• Communicate effectively with students, parents, and teachers.

• Handle phone calls, emails, and in-person inquiries professionally and promptly.

• Contribute to the creation and distribution of newsletters and updates.

5. Collaboration:

• Work closely with the Centre Manager to implement policies and procedures.

• Collaborate with colleagues to improve the overall efficiency and effectiveness of the education centre.

Qualifications:

• Fluent in English and Mandarin, to handle both English and Mandarin speaking customers.

• Diploma in Education/Teaching/Business Management or equivalent

• Minimum 1 year of working experience in an education center will be prioritized

• Previous experience in an educational or customer service environment is preferred.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficient in basic computer applications (Microsoft Office, Google Workspace).

• Passion for education and a commitment to fostering a positive learning

environment.

• Possess a passion for working with children.

Working Conditions:

• 5 working days per week with rotational off days on both weekday and weekend

• 8 hours of working a day

Job Highlights:

• Career Advancement Opportunities

• On-job training and career advancement training will be provided