Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

This position has a strong focus on Campus Redevelopment, for which planning has started and the new buildings will be completed in about 6 years’ time. You shall provide support to Office of Campus Planning by working closely with the design team, medical planner and users’ in preparing technical specifications for tender, evaluate tender submissions and providing recommendations based on technical compliance of medical equipment, furniture and fitment for the new Campus.

You may also be required to attach to the Group / Site team to familiar with Group BME policies and procedures through supporting on the daily operations to align with organization and regulatory requirements.

You will be responsible for the following:

• Manage and support planning and procurement of medical, non-medical equipment, and furniture (where required)

• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans

• Responsible for budgetary planning and control, ensuring that the development keeps within budget

• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders

• Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions

• Support tender committees in their evaluation of equipment and services for procurement

• Write papers for approval on relevant subjects when required

• Keep abreast of healthcare planning topics and issues, so as to lead the hospital development in the desired direction

• Support the rest of the campus planning team where required

• Support Group biomedical engineering equipment functions

• Attach to Group / Site team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements

• Liaise and manage external contractors on service and tender commitment issues

• Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues

• Perform any other duties as assigned

Qualification Required and Area of Discipline

• At least a Diploma in Electronics or relevant Engineering course with at least 5 years of experience in service and maintenance of medical equipment
• At least a Degree in Electronics or in relevant Engineering course with at least 3 years of experience in service and maintenance of medical equipment

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Experience working in similar capacity in healthcare institutions
• Good organisational and project management skills
• Strong communication (both written and oral) and presentation skills
• Problem solving, presentation, negotiation and interpersonal skills, and ability to work with various stakeholders
• Team-player, with natural ability to interact with all levels of staff
• Meticulous, organised, logical and analytical, able to fit different pieces of the puzzle together
• Independent worker, with strong initiative for planning and doing, and able to work on several things at once
• Advantageous to have basic understanding in Cybersecurity and IT network knowledge
• Able to work under pressure in a fast-paced environment to meet deadlines
• Adaptable and able to respond to changing and ambiguous situations

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Assess and identify potential care gap or red flag that inhibits smooth transition from hospital to home and community.
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Initiate conversation and discussion with patient, if required, to understand their available social care support system in order to identify potential care gap post-discharge/ post clinic consultation.
• Trigger earlier intervention and suggest suitable referral to transitional care and community support services to support patient in community and home
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

We are seeking a self-starter with a high degree of initiative and resourcefulness to oversee institution-wide global health projects and the partners' database, ensuring their clarity and visibility to stakeholders for the purpose of analysis and strategy formulation to advance the SingHealth Academic Medical Centre (AMC) brand in the region.

As the Manager of the International Collaboration Office, you will be responsible for reaching out and working closely with country managers to facilitate collaborations for regional Academic Clinical Programmes. You will also be tasked with connecting local and international funding partners to secure funding for new projects, as well as collaborating with project owners and the Legal department on project agreements. Additionally, you will work with the Communications department to promote the SingHealth AMC in the media.

Requirements

• Bachelor’s Degree with at least 8 years of working experience
• Experience in the healthcare sector is preferred
• Strong organisational and problem-solving abilities
• Strong interpersonal and excellent communication skills
• Independent yet comfortable working in a team and with multiple stakeholders from different backgrounds
• Occasional overseas travel is required

The incumbent will play a significant role in supporting the Institute’s further expansion of its capabilities in partnership with healthcare practitioners and experts to provide high quality allied health education and training. He/she will also be the liaison with local and overseas stakeholders to organise and implement PGAHI programmes (clinical attachments, courses and lectures) under his/her charge.

General job duties:

• Plan, organise and implement various types of PGAHI programmes

• Serve and maintain as the key liaison with stakeholders

• Manage finances and budgeting of training programmes with adherence to organisation’s financial processes

• Support the implementation of the Institute's marketing strategies and initiatives

• Promote the use of technological advances in Allied Health Professionals training to enhance learning, and champion the use of IT in the department to enhance teaching and learning

• Create and sustain positive working climate with stakeholders to develop quality education and training services

• Manage stakeholders’ expectations appropriately with people-centric approach

• Lead departmental projects to further the growth of the institute

• Assist the Manager/Assistant Manager with office administration and knowledge management to preserve institution information of the department (re-sequenced)

• Assist the Manager/Assistant Manager with building rapport and welfare among the staff

• Adopt data-driven approach when preparing management/course reports and for making informed decisions

• Provide strategic insights and take actions to achieve department goals

• Assist in monitoring department’s performance indicators and provide timely updates on achievement of goals to relevant stakeholders

• Ensure institute’s training information and databases is current

• Analyze and translate strategic insights from stakeholders into implementable and sustainable department initiatives to achieve department goals

• Assume the role of team coordinator of critical processes/initiatives/projects and take on key/leading roles in the committees at Allied Health Division

Job Requirements

• Degree in any discipline

• Excellent team player, able to multi-task and problem solve

• Embrace service quality mindset when liaising and collaborating with stakeholders

• Competent in Microsoft office applications such as Excel, Word, Powerpoint etc.

• Proficient in data analysis/management using Excel

The incumbent will provide administrative support to the Assistant/Senior/ Manager/Assistant Director and Executives of the Institute in the day-to-day operations, as well as planning and implementing PGAHI’s initiatives and programmes.

General job duties:

• Provide administrative support in the Institute’s routine operations in areas such as inventory (including stock taking and purchasing), venue bookings, etc.

• Provide administrative and logistic support, eg. major events and initiative.

• Coordinate appropriate record keeping of training information and statistics as well as the maintenance and updating the Institute’s databases

• Undertake greater responsibility of providing key administrative support in the institute’s operations

• Assume key roles in the planning and implementation of events/projects/initiatives

• Plan, organize and implement PGAHI training programmes beyond providing administrative support to PGAHI programmes for Allied Health Professionals in SGH and the broader local healthcare community

• Serve and maintain as the key liaison with local and overseas partners and participants

• Manage budgeting of training programmes with adherence to organisation’s financial processes

• Support the implementation of the Institute's marketing strategies and initiatives

• Any other responsibilities that may be assigned by supervisor

Job Requirements

• Diploma in any discipline with at least 1 to 2 years relevant work experience

• Good communication, inter-personal and service skills

• Motivated driven, organised, meticulous and detail oriented

• Good work attitude and good team player

• Able to work in a fast-paced environment.

• Proficient in Microsoft Office applications

Overview
The job-holder is responsible to provide a safe and clean environment for the surgical patient.

Job Responsibilities
Primary Responsibilities (80%):
• Check the suction and diathermy machines for cleanliness and good working order
• Check operating lights for clarity and good functioning
• Clean, check and prepare operating table and accessories
• Prepare the operating room for each patient scheduled on the operating list
• Assist in the safe transfer of patient from trolley to operating table and vice versa
• Assist in positioning the patient
• Assist surgeon in application of tourniquet
• Adjust and focus the operating lights and assist nurses in patient care
• Perform daily inventory check on positioning aids and accessories
• Perform cleaning of the operating room in between cases within 15mins
• Clear soiled linen and surgical wastes to the disposal room after the next case had started or when necessary time allows
• Ensure that the disposable suction liner is capped tightly before discarding into the biohazard bag
• Maintain proper housekeeping of OT suite which include operating room, prep-room, scrub room, Anaes room and sluice room daily
• Do terminal cleaning at the end of the list or after infected cases as stated in the protocol
• To stay in the operating room to assist the surgical team when needed, eg. Change the suction liner, additional adhoc equipment needed etc
Secondary Responsibilities (20%):
• Maintain proper housekeeping of pantry
• Transport patient from the ward to OT and vice versa
• Perform routine cleaning of OT equipment e.g. tourniquet, light source etc weekly
• Perform any other duties as assigned

Requirements
• WSQ Higher Certificate in Healthcare Support (Operating Theatre Support) or relevant working experience as an Operating Theatre Technician
• Possess initiative and keen to learn
• Possess good interpersonal and communication skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

We are looking for lash artist to join our fun and loving fam! (Full time/Part time)

Job Description & Requirements

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment is a plus.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

• Providing administrative support to ensure efficient office operations.
• Handling incoming calls, emails, and correspondence, and directing them to the appropriate staff members.
• Managing the office calendar, scheduling appointments, and coordinating meetings and events.
• Maintaining office supplies inventory by checking stock levels,anticipating requirements, placing and expediting orders, and verifying receipt of supplies.
• Assisting in the preparation of reports, presentations, and other documents.
• Handling basic bookkeeping tasks such as invoicing, expense tracking, and processing payments.
• Assisting with HR-related tasks such as maintaining employee records and coordinating recruitment activities.
• Supporting other departments as needed with various administrative tasks.
• Ensuring compliance with company policies and procedures.

Requirements:

• Diploma or degree in Business Administration, Office Management, or related field.
• Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively.
• Familiarity with basic accounting principles is a plus.

We’re looking for an energetic and enthusiastic Oral Health Therapist to join our fun-loving team here in TEETH @ Tiong Bahru.

We aim to provide excellent care to our community and want you to help us maintain our excellent standards.

Requirements:

✅Candidate must possess a Diploma in Dental Hygiene and Therapy or equivalent qualification

✅Registered Oral Health Therapist with a valid Practicing Certificate from Singapore Dental Council (Part 1 of the register of OHT) Part 2 of the register of OHT is also welcome

✅Good Interpersonal and communication skills

✅Good team player who is able to work independently

Responsibilities:

✅Clinical Responsibilities within the job scope of an Oral Health Therapist in primary care

✅Assist in the daily administration and operation of the TEETH @ Tiong Bahru Dental Services

You will get to enjoy job stability and employment staff benefits eg. Annual Leave, Medical Benefits, CPF etc. (Will be discussed with Principal Dentist)

Remuneration will be discussed according to experience.

Please contact Miss Wendy at [email protected] or 84289819.

We regret only shortlisted candidates will be contacted.

To perform laboratory procedures and related activities to provide a quality laboratory service to our customers, both internal and external.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1. Receive laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.
2. Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
3. Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.
4. Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.
5. Receive and response enquiries from customers at reception and escalate to suitable personnel when they are unclear.
6. Perform laboratory test. Perform all procedures in accordance with laboratory protocols.
7. Alert appropriate personnel of critical values.
8. Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.
9. Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
10. Report any adverse incidents to senior member of staff.
11. Perform shift duties as required.
12. Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars, and in-service education classes.
13. Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
14. Receive and resolve queries from customers.
15. Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
16. Comply with all requirements of the Laboratory Safety Manual.
17. Comply to DLM Workplace Etiquette in line with NUHS Core Values
18. Perform and interpret results of QC and take corrective action.
19. Conduct in-service education and continuing education classes.
20. Assist with planning of staff roster as required.
21. Coach trainees and new staff if assigned.

Secondary Duties and Responsibilities (20%)

1. Assist in the evaluation of new laboratory methodologies.
2. Undertake back-up procedures in the event of emergencies such as downtime.
3. Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
4. Any other duties as assigned by RO and/or Section Leader.
5. Assist with drafting and updating laboratory protocols when required.
6. Participate and contribute to project teams as required.

Requirements*

BSc or equivalent to Medical Laboratory Science

Required Competencies and Capabilities (Skills, Experiences and Professional Licenses)

• Preferably with 1 to 2 years of relevant clinical laboratory experience.
• Good laboratory skills.
• Good general health and no colour blindness.
• Basic computer literacy in proficiency in laboratory information system.
• Service oriented and customer focused.
• Good team player and interpersonal skills.
• Proactive and good time management

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will be involved in the development of e-resources such as digital graphics, illustrations and/or video components for e-courseware. You will create e-resource with the use of web authoring and development software. You will support the pre and post-production of programme curricula of the various training programmes for doctors, nurses, allied healthcare professionals and administrators.

You will perform system maintenance and user administration of the Learning Management System (LMS) and to support e-learning system enquires. You will coordinate project schedules, maintain project timelines and present project ideas to clients. You will also plan and conduct ad-hoc training.

Job Requirements

· University Degree, preferably in Mass Communications or Multimedia Studies.

· Candidates with 1-2 years of experience in multimedia, graphic design or related field would be an advantage.

· Proficient with Adobe Create Suite applications (InDesign, After Effects, Premiere, Illustrator and Photoshop)

· Preferred experience in multimedia content authoring tools (Articulate Studio/Storyline)

· Possess good analytical and problem-solving skills

· Excellent oral and written communication skills

· Able to work effectively in a fast-paced, rapidly evolving and expanding environment.

· Possess initiative and ability to work independently and in a team environment.

· Strong interpersonal skills and project management skills.

1. Job Purpose

A Junior Medical Technologist in Lung Function/Sleep & Gastromotility Lab is responsible for delivery of patients service in the work area in a personalised, specialised and cost-effective way in accordance to established hospital policies, procedures and standard of practices.

A Junior Medical Technologist in Lung Function/ Sleep Lab also provides laboratory support for all clinical cases that require lung function tests and sleep monitoring studies.

Duties and Responsibilities

Primary Duties and Responsibilities (80%)

1. To cooperate with doctors and other healthcare providers to ensure smooth delivery of services to patients.
2. To check and calibrate equipment/ emergency trolley and instruments to ensure that they are in good working condition.
   
3. To perform Lung Function Tests, Sleep Monitoring Studies and Gastromotility tests as requested by doctors according to hospital standards of operation.
   
4. To provide appropriate instructions to patient for follow-up review at specialist clinic.
   
5. To provide patient / family members on information regarding services to be rendered.
   
6. To edit and report the data generated from the studies for doctor to verify.
   
7. To ensure reports are ready for despatch to clinics/wards within stipulated time frame.
   
8. To be responsible for proper filing of patients’ reports for easy retrieval.
   
9. To demonstrate proper and economical usage of consumables and supplies.
   
10. To ensure that stock level on supplies and consumables are adequately maintained and replenished.
    
11. To maintain and demonstrate proper use and care of equipment.
    
12. To maintain a clean and safe work environment.
    
13. To attend to patients’ feedback /enquiry, perform service recovery and provide information when appropriate.

Secondary Responsibilities and Duties (20%)

1. To attend to telephone enquiries / calls and trace results when requested.
   
2. To participate in service quality activities / program.
   
3. To assume additional responsibilities as assigned by Supervisor(s).
   

Job Specification/Requirements

Qualification:

1. Diploma in Medical Science / Bio -Technology
   

Experience:

1. Preferably 1-2 years of related work experience in hospital/clinical setting.
   

Skills:

1. Competent in Microsoft softwares (Excel, Word, Powerpoint)
   
2. Possess good interpersonal and communication skills.
   
3. Able to step-up and provide coverage for lab partner during shortage of manpower.
   
4. Able to demonstrate efforts to problem-solve business-as-usual (BAU) issues
   

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview
As a Radiographer, you are responsible for providing high quality imaging services. You may also be responsible for the guiding the students radiographer or new radiographers.

Job Responsibilities
Primary Responsibilities (80%)

• Perform clinical duties in general radiography (including portable X-ray), plain CT brain, Fluoroscopy, BMD scan, MOT imaging for outpatient, inpatient and emergency settings etc.
• Administer contrast media for radiological examinations, whenever required
• Oversee and ensure smooth operations within his/her working station and ensure proper usage and care of equipment and environment at all times
• Ensure quality assurance programmes are implemented and observed as well as initiate system improvement whenever needed, working closely with internal BME colleagues or external vendor engineers.
• Adhere to safe work practices especially in radiation safety and infection control
• Assist with training and clinical placement of students radiographers
• Render prompt and courteous service delivery to external and internal customers
• Handle difficult situations like patients’ complaints and queries promptly and effectively
• Ensure efficient patient turnaround time per examination
• Plan, organise and prioritise assigned tasks such that all are completed effectively and on time
• Motivate and counsel team members on work or professional related issues. Build upon their strengths and help improve their weaknesses for desired results

Secondary Responsibilities (20%)

• Maintain and upkeep daily working station with efficient work performance
• Ensure physical environment and ambience of work place adheres to corporate standards
• Collate/prepare/analyse statistical data as per required
• Perform any other duties as assigned by Radiography HOD

Requirements

• Allied Health Professions Council (AHPC) registration
• Recognised Degree or Diploma in Diagnostic Radiography
• 5 years specialised experience in Mammography / Ultrasound / CT / MRI / Interventional Radiology preferred
• Strong leadership qualities
• Compassionate and good patient care
• Good interpersonal, verbal and written communication skills
• Customer and service oriented
• Computer skills in word processing, spreadsheet and presentation software

If this role sounds interesting to you, please contact '[email protected]' to understand more on the role. Please indicate the position that you are interested in the subject heading.

Summary

With a focus and specialisation in web projects, the incumbent will:

• Implement communications strategy, particularly in using the corporate website to brand AH; and monitor the effectiveness of the digital strategies and campaigns.
• Drive the development and implementation of new user-facing features, determine the structure and design of web pages
• Drive search engine optimization initiatives for the corporate website to rank on search engine result pages.
• Support other communications projects, events and activities as required.

Key Responsibilities

Web Marketing Communications

• Manage the AH website in the migration project to a new Platform-as-a-Service (PaaS) platform including coordination with various internal and external stakeholders on content migration, review of content and structure for web optimisation and organic reach, etc.
• Be involved in user acceptance tests for new enhancements to systems.
• Create and develop content (including digital graphics and materials) for the website with regular content updates to the website.
• Manage internal stakeholders for daily webpage update and/or creation of new webpages.
• Work closely with design and web development vendors to optimise use of design and content components on the corporate site for a good desktop and mobile experience.
• On-going website maintenance by working with IT to troubleshoot any issues
• Conduct competitor analysis to understand the latest trends within digital marketing and drive implementation of the relevant trends for the websites to always be in the forefront of our industry.
• Work with website vendors, Synapxe, cluster websites project team and manage stakeholder requirements.

Search Engine Optimisation (SEO)

• Manage all SEO activities (i.e. on-page, off-page and technical SEO implementation) to improve and maintain favourable Search Engine Results Page (SERP) rankings and drive organic traffic to the website.
• Work with the external SEO agency and website developer to implement website’s SEO recommendations which include keyword analysis/search trends, content research, on-page SEO content copywriting, content optimisation, content delivery, off-page optimisation, technical fixes, etc).
• Ensure website content adheres to best SEO practices and maintenance of meta data hygiene (i.e. meta data description, image alt text, title tags, etc.) with constant keyword monitoring and research.

​​​​​​​

Requirements

• Bachelor’s degree preferably in Computer Science, Communications, Digital Marketing, Computing or a similar discipline
• Knowledge and experience in Content Management Systems, such as SiteFinity, SharePoint and Adobe Experience Manager, is a plus.
• Has knowledge or working experience in using Google Analytics 4 (being certified is a plus).
• Tech savvy with knowledge or proficiency in HTML, CSS and/or JS, is a plus.
• Has a strong understanding and keen curiosity for modern search engine algorithms and ranking factors.
• Knowledge in SEO principles, Google Search Console and UX/UI.
• Demonstrate strong understanding of digital tools such as Monsido, Hotjar, SEMRush etc.
• Proficiency in Microsoft Office applications and Adobe PDF
• Good project management skills with ability to multi-task and perform under pressure and tight timelines
• Excellent verbal, written, and stakeholder management skills to negotiate, problem-solve and foster partnerships with both internal content owners and external stakeholders (i.e. agency partners)
• Have a good sense of aesthetics and great eye for detail
• Has strong interest in the web landscape and enjoys keeping up to date with the latest web trends.
• Web savvy and experience in digital content development and marketing preferred.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a Patient Service Associate in our Urgent Care Centre (UCC), you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission and discharge processes, which includes financial counselling, payment, monitoring of bed request status ensure proper registration of personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure UCC’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Attend to any patient and next-of-kin enquiries.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

As a Patient Service Associate in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure ward’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, including Public Holidays) on rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 12pm to 9:30pm.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

As a Patient Service Associate in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure ward’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, including Public Holidays) on rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 12pm to 9:30pm.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Roles & Responsibilities

You will be considered for positions available in the following departments:

• Radiology, Pathology, Intensive Care Medicine, Urology
• Completed specialty training in the relevant specialty in countries such as Australia, Canada, Hong Kong, New Zealand, Singapore, UK or USA.
• Recognised postgraduate Medical Degree such as MRCP, FRCP, FRACP, ABIM or its equivalent, recognised by the Specialist Accreditation Board and the Singapore Medical Council*

*Visit the Singapore Medical Council (SMC) website (http://www.smc.gov.sg) for the list of registrable basic and postgraduate medical qualifications.

To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellence

Patient care and satisfaction.

• Ensure Procedural Area Readiness
• Adhere to Procedural Areas Readiness in terms of common administrative and operational areas e.g. Ensure Procedure area space is clean, overall décor, brochures, materials and posters are updated, administrative equipment, lights, air-con and telephone are functional in clinic public spaces are down
• Assist with smooth patient journey including registration, discharge, appointment bookings, cashiering and enquiries. E.g. Ensure accurate and timely registration at the counter
• Ensure patient’s Insurance providers are maintained and bills are accurate.
• Follow-up with pre/post scope/operation administrative duties. E.g. Ensure patient receives accurate and timely pre/post-procedure information E.g. book/reschedule procedures and appointments, follow-up on no-show according to doctor’s instructions and TCU information are provided accurately.
• Attend to appointment requests, emails and phone enquiries.
• To provide financial counselling to patient on the fees for consult, investigations, procedures and medication where applicable.
• To provide value added service as developed eg. Phlebotomy, Therapy Aid, Basic ADL assistance
• To lead / train junior staff in value-added services
• Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.

Qualification Required and Area of Discipline

• Candidate must possess at least “A” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
• When required, candidates should be comfortable with shift work.

Reporting to the Team Lead, you will manage various initiatives that would promote and strengthen strategic relations across the SingHealth Duke-NUS Academic Medical Centre (AMC) and its stakeholders. This includes the facilitation of external collaborations and coordination of joint partnership programmes across SingHealth, Duke-NUS Medical School, NUS, and Duke Health in Durham, USA.

You will manage the AMC website, which includes overseeing the functionality of the website, evaluating website performance, developing new web content, and ensuring timely and clear information dissemination on Academic Medicine initiatives. You will also partner the Academic Clinical Programmes (ACPs) in developing effective outreach efforts to engage clinical leaders, faculties, researchers and administrators across various institutions. As part of the Academic Liaison and Strategic Relations team, you will manage the planning and coordination of Academic Visits, Academic Sharing events and communications efforts in Academic Medicine (e.g. collaterals/posters, webinars, events and conferences).

Another key responsibility includes managing the process for joint appointments of ACP Leadership positions and organising AMcompass induction sessions and online resources. Other aspects of academic liaison and communications include support for academic exchanges, joint appointments for faculty with Duke, coordinating academic visits and the academic visiting scholars programme.

To facilitate collaborations, the job holder will also organise and coordinate various projects and initiatives to support faculty networking, coordinate NUS visitor accounts and access, procurement support, IHL grants, Duke-NUS fixed assets management and other academic partnership activities with Duke-NUS/NUS/Duke. Other secretariat duties include liaison with partnering departments to coordinate approvals at the AMC leadership meetings.

Requirements:

• Degree with at least 2-4 years’ relevant experience and strong track record of stakeholder management, and driving multi-faceted projects with good outcomes
• Good organisational skills with the ability to carry out analytical and coordination work
• Experience in managing events, communications and websites will be advantageous
• Excellent command of both spoken and written English
• Proficient with Microsoft Word, Excel, Powerpoint, Canva, Tableau
• Strong interpersonal skills
• Team player and a strong collaborator
• Self-motivated with the initiative to complete tasks and projects assigned

Research Assistant (RA)

A Research Assistant (RA) for initiating and managing chronic disease database.

Job Responsibilities

You will be responsible for the following:

1. Initiating and managing chronic disease database
2. To approach patients to invite them to participate in ethics approved clinical research studies, if required.
3. Write and review research papers, present research outcomes and develop collaborations.
4. Contribute to project management and provide guidance to more junior researchers.
5. Perform other related duties incidental to the work described herein.

· Data entry, data management, and data analysis

· Supervision of student researchers and interns

· Quantitative and qualitative data analysis

· Manuscript writing and submission

· Other research-related tasks (e.g. literature review, grant and ethics applications)

Expected results:

· Able to initiate and manage research cohort well, including managing ethics approval, audit, research collaboration agreements, and grant claims procedures

· Screen and recruit eligible patients meeting recruitment targets per week for each cohort

· Manage data entry and data analysis in a reliable and expedient manner

· Able to support grant writing and manuscript writing for submission to journals

Requirements

· Min degree related Science

· Good interpersonal skills

· Self-motivated, independent learner and detail-oriented

· Expertise in data analysis (including using R or python)

· Good writing (scientific writing) skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

1. Write clear, concise, and persuasive copy content for the brand

2. Conduct thorough research on industry trends, target audience preferences, and competitor analysis to inform content creation.

3. Collaborate with the marketing team to develop content strategies that align with overall branding and marketing objectives.

4. Edit and proofread copy to ensure accuracy, consistency, and adherence to brand guidelines.

5. Incorporate feedback from stakeholders to refine and improve content quality.

6. Stay updated on industry best practices, emerging trends, and new technologies to continuously improve copywriting skills and knowledge.

Senior/ Executive (Projects and Operations), Operational Technology, Office of Academic Informatics

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth.

As the Senior / Executive (Project and Operations), Operational Technology, you will be responsible for the following:

• Deliver on MDOTS and EMS workplan(s) and ensure successful deployment and operationalisation of new projects within schedule and budget.
• Implement a systemic process to evaluate MDOTS’s vulnerability on an ongoing basis and execute risk mitigation activities.
• Provide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.
• Implement activities within and across teams to ensure efficient service delivery and successful achievement of business objectives and security/IT obligations.
• Provide consultation to SingHealth institutions on IT-related issues for MDOTS, enabling agencies to make informed decisions that are aligned with HIM Security policies and standards.
• Participate in strategic initiatives or ad-hoc projects when required.

Job Requirements

• Degree in Computer Engineering, Computer Science, Information Systems, Business or equivalent will be advantageous.
• Minimum 2 years of experience in the IT industry. Experience in project management, IT infrastructure and systems services delivery will be advantageous.
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them in a timely manner.
• Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.
• Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.
• Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.
• Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.
• Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
• Self-motivated with initiative and ability to work independently.