The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Your responsibilities will include working with internal and external stakeholders to develop the informatics requirements in line with the development of hospital services and operational plans, coordinate workflow simulations based on various scenarios to test new models both virtually and on physical prototypes, develop procurement and resourcing plans to support assigned projects, and support operational readiness, activation and transition (ORAT) plan of the hospitals.

Additionally, you will supervise and ensure effective performance of staff, motivate, and manage staff in the delivery of services as well as to facilitate coordination meetings with various project stakeholders and the reporting to the Hospital Planning Committee.

Requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum 8 years of related work experience, with at least 2 years in local hospital operations
• Knowledge & skill in project management, demonstrated proficiency in technology implementation strategies, would be a strong advantage
• Ability to manage a high performing team
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

Overview*

Reporting to the Project Manager, you will be involved in a multi-site cohort Human Biomedical Research study. You will be based at outpatient clinics across NUHS, at Alexandra Hospital or National University Polyclinics. You will be primarily responsible for subject recruitment and other research deliverables for the studies. You will work closely with the research team and the Principal Investigator of the study.

Job Responsibilities*

You will be responsible for the following:

1) Subject Recruitment and follow up

• Be involved in subject recruitment, scheduling and data entry. Screen patients based on study eligibility, and communicate the study aims to potential subjects in layman terms.
• Obtain consent taking, administer study questionnaires and follow-up on study participants.
• Work closely with research team, clinicians, clinic staff and other relevant internal departments to ensure research study needs are met.
• Able to work on tight timelines, set sensible targets and achieve research deliverables.

2) Research Documentation / Administrative duties

• Conduct research study activities like patient recruitment, data collection and data management.
• Assist in data collection from electronic health records.
• Set up and maintain study investigator files, including records of consent taken and blood collection.
• Maintain study records in databases such as Redcap and in electronic health record systems.
• Responsible for maintaining strict adherence to research protocols i.e., HBRA.
• Liaise with investigators, clinicians and laboratory team to set up clinical workflows at multiple clinical departments for research recruitment.
• Prepare necessary documentation for audit purposes.
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties of a similar nature that are delegated by the PI.

Requirements*

• A diploma or equivalent in qualifications in Science/ Public Health/ Social Science with 2 years relevant experience.
• Bachelor Degree in Science/ Public Health/ Social Science with 2 years relevant experience
• Fresh graduates are welcome to apply.
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.
• Work Hours: Monday to Friday, 8:00AM to 4:30PM, and Saturday, 8:00AM to 12:30PM, are required.
• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

The Healthcare Redesign department (HCRD) is responsible for driving technology-enabled care transformation in Alexandra Hospital, to deliver quality healthcare that is safe, efficient, and value-driven. We will be launching a new digital health service that will leverage on wearble technology data to provide digital health coaching.

We are seeking a highly motivated and experienced Care Coordinator (Digital Health Coach) to join our team. The Care Coordinator (Digital Health Coach) will be responsible for providing virtual coaching and support to individuals looking to improve their health and wellness.

Job Responsibilities*

You will be responsible for the following:

• Conduct initial consultation with participants using data gathered from a digital health platform
• Create and implement personalized health plans that are aligned with lifestyle goal(s) set by General Practitioner (GP) utilizing digital tools and resources
• Use data and analytics to track participant progress and adjust plans as needed
• Monitor participant adherence to the program and encourage continued participation
• Provide ongoing support and guidance to participants through virtual coaching sessions and personalized nudges
• Communicate effectively with participantss via phone and nudges
• Maintain accurate and confidential client records
• Consolidate and routinely update the list of exisiting acitivties available within Queenstown community and amongst partners
• Stay up-to-date with the latest digital health technologies and trends

Requirements*

Diploma equivalent professional qualifications in Nursing, Social Work, Allied Health, Health Services Management, Health Management & Promotion, etc

Those with Nitec in Nursing and has relevant working experience in clinics will be considered.

• 1 - 3 years of experience in healthcare and/or community health setting in Singapore is preferred.
• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Self-motivated and able to work independently and manage a high volume of clients
• Organised with strong problem solving and analytical skills
• Strong communication and interpersonal skills. Ability to use local languages and dialects will be an added advantage
• Passion for health and wellness and desire to help others improve their well-being
• Strong understanding of health and wellness principles and ability to apply them in a virtual setting
• Willingess to learn and adapt to new technology
• Proficiency in MS office, including Word, Excel, Powerpoint and Outlook
• Motivation interviewing and/or Health Coaching certification is a plus

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Purpose:

The Deputy Director, Healthcare Redesign Department, is responsible for driving the implementation and adoption of technology-enabled care transformation within Alexandra Hospital. Reporting to the Clinical Director, the Deputy Director will work closely to provide intellectual and organizational leadership and to build the capabilities to execute the department’s strategic goals.

Key Responsibilities:

1. Leadership and Strategy:Provide leadership in the development and execution of strategic initiatives aimed at transforming healthcare delivery through innovative technology.
   Collaborate with the Clinical Director and other stakeholders to align departmental goals with the broader objectives of Alexandra Hospital.
   Oversee the translation of clinical research and innovation into practice and policy, focusing on pragmatic and effectiveness-implementation hybrid trials.
   
2. Stakeholder Engagement:Engage with a diverse range of internal and external stakeholders to build capacity within the health system for the effective implementation of technology-enabled care models.
   Facilitate collaboration across various departments and with external partners to ensure the successful adoption of new care models.
   
3. Project Management:Lead the planning, execution, and evaluation of projects related to healthcare redesign, ensuring that they are completed on time and within budget.
   Manage cross-functional teams, ensuring clear communication and coordination across all project phases.
   Develop and implement methods for monitoring and evaluating the effectiveness of care transformation initiatives.
   
4. Data and Knowledge Management:Strategize the use of clinical and administrative data to generate real-world evidence that informs practice, policy, and research.
   Lead efforts in knowledge translation, ensuring that data-derived insights are effectively communicated to inform clinical decision-making and policy development.
   Oversee the development of clinical guidelines and evidence synthesis to support healthcare transformation initiatives.
   
5. Education and Capacity Building:Establish and manage programs for education and capacity-building within the hospital, ensuring that staff are equipped to engage with and implement new technologies.
   Provide mentorship and guidance to team members, fostering a culture of continuous learning and innovation.
   

Qualifications:

• Advanced degree (Master's or Ph.D.) in Healthcare Management, Public Health, Health Services Research, or a related field.
• Over 15 years of experience in healthcare administration, research, or a related field, with a focus on healthcare system performance and innovation.
• Proven track record in leading cross-functional teams and managing large-scale healthcare projects.
• Experience in health system performance strategy, particularly in the context of translating research into practice.
• Strong communication skills and the ability to engage with stakeholders at all levels.

Skills:

• Strategic thinking and leadership
• Project management and organizational skills
• Strong analytical and data interpretation skills
• Knowledge translation and evidence synthesis
• Stakeholder engagement and collaboration

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

We are looking for independent and diligent individuals to join our team. We serve with distinction and provide comprehensive healthcare needs to our partners. As a total solutions partner, our goal is to provide our customers with the best solutions through our services.

Health Coach (Sleep)
(Singapore)

Job Description

We are looking for a Health Coach to be responsible for evaluating and improving clients' health and wellness. The responsibilities include assessing clients' health, coaching clients on how to improve their health, and developing health care plans.

To be successful as a Health Coach, the candidate should have an optimistic disposition, good conflict resolution skills, and possess the ability to communicate effectively. Ultimately, the candidate should be committed to improving the health of clients, exhibit good team working skills, and have self-confidence and as an added advantage:

• Has knowledge of diagnosis and management of sleep disorders, with a focus on Obstructive Sleep Apnea Syndrome.
• Understands communication techniques for teaching and the principles of learning to enhance education for patients, families, and the community.
• Understands what to look for and how to analyze the results of the various tests and tools used to diagnosis, evaluate, and monitor sleep disorders.
• Knows how to assess patient compliance and comfort with treatment in order to improve clinical outcomes.

Qualifications:

• NITEC or Diploma
• Fresh graduates are welcome to apply.

Responsibilities:

• Conduct initial consultations and evaluations of individuals
• Providing guidelines to reduce or eliminate unhealthy behaviors
• Developing and conducting seminars for clients and other employees
• Developing health care plans tailored for each client's needs
• Working with other health care providers
• Supporting clients in their recovery or rehabilitation
• Follow physician-partners’ instructions and guidelines related to the administration of sleep aids
• Explain the use of sleep aids and orient the patient for the sleep aids objectives
• Document routine observations of patients’ receptiveness towards the use of the sleep aids in order to facilitate patient’s compliance to the treatment
• Demonstrate adherence to cleaning and disinfection procedures for sleep aids
• Perform routine equipment care and maintenance and inventory evaluation
• Respond to clients procedural-related inquiries by providing appropriate information
• Assist with patient education

Requirements:

• Training in Coaching, Fitness, or Nutrition
• Previous experience working with healthcare clients are preferred
• Knowledge of good health practices
• Must be up-to-date with the latest health care developments
• Good organizational skills
• Compassionate
• Appropriate computer skills
• Effective social and customer service skills

Warehouse Management:

• Coordinate shipments and deliveries.
• Maintain inventory records and track stock levels.
• Work closely with the warehouse team to ensure efficient operations.

General Administrative Duties:

• Manage office supplies and equipment.
• Handle incoming calls and correspondence.
• Maintain filing systems, both electronic and physical.
• Schedule meetings and appointments.
• Prepare reports and presentations as needed

~~~~ABLE TO SPEAK MANDARIN ~~~

Temporary for Chinese New Year Events

~~100sgd per days~~

We are looking for lash artist / beautician to join our fun and loving fam! (Full time/Part time)

Marketing Executive

- Min 2 years' experience in branding, marketing & digital media
- Responsible for marketing multimedia marketing, visual & digital design, branding and marketing
- Manage & update company upcoming promotion, company website & contents
- Able to manage social media content & promotions (Facebook, TikTok & Instagram)
- Possess good copy writing for marketing & promotions purposes
- Work under pressure & can meet the deadline
- Work in fast-paced environment
- Must have creative ideas & resourceful in marketing strategies
- Good design sense, generate quick mock-ups & creative
- Proficient in Adobe Creative Suite and other design platforms
- Positive, pro-active & work independently

Interested candidates are invited to submit a comprehensive resume, stating expected salary, date of availability, and a portfolio of your previous works
Or contact by WhatsApp/SMS: 8133 3030

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team, supporting the Hospital Planning Committee to ensure that the execution, budget and quality of the developments align with the project requirements. This includes making recommendations and implementing facilities development systems to meet the vision and mission of the Campus. Additionally, you will support the Head of Department in establishing the Facilities Development department, developing Standard Operating Procedures (SOPs) and house rules.

Job requirements

• Recognised degree in Architectural, Engineering or related fields
• Minimum 12 years of related work experience with supervisory experience
• Knowledge and skills in design thinking, change management, project management, process and technology adoption methodologies
• Familiarity with hospital operations
• Excellent communication and interpersonal skills with the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges
• Proficiency in AutoCAD, Revit, BIM, Photoshop and presentation software

You will champion the development of new data science techniques, methodologies and delivery of analytics projects from planning through toprototyping, testing, implementation and publication. You will identify and develop core data science components for the delivery of projects, construct dedicated databases and computing environments, and explore and visualise complex data sets to provide business insights. As a key member of the Value Driven Analytics Research (VADAR) initiative, you will provide technical expertise to researchers’ data needs, and/or RFPs and related commercial activities. Your duties include working on data analytics projects that are commissioned by institutions within SingHealth and provide recommendations based on the clinical, operational and financial analysis performed. You will collaborate with various stakeholders and cross-functional teams, especially the value/bundle care, population health, clinical quality and finance offices within the cluster.

For the Senior Analyst position, you will also guide and mentor lower-level team members and are expected to influence key stakeholders, spearheading a data-driven approach to contribute to research breakthroughs.

Other responsibilities include projects as and when assigned.

Requirements:

• Bachelor’s Degree in Finance, Statistics, Mathematics, Computer Science/ Engineering, Business Analytics or other quantitative disciplines with preferably 2 to 5 years of relevant experience
• Advanced theoretical understanding of statistical modelling, machine learning, developing simulation models
• Experience with algorithms and coding proficiency with tools such as R/ Python/ SQL
• Good understanding of MATLAB, SPSS, and STATA
• Meticulous and possesses strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• A team player who is also able to work independently in a fast-paced environment

You will provide technical advisory to the analysts, establishing data analytics support (including development of machine learning models, dashboards) within the SingHealth Group including both clinical and financial analytics initiatives for value-driven care, bundled payments, population health, Cost Systemisation (CoSy) initiative amongst others. You will lead data analytics projects that are commissioned by institutions within the SingHealth Group and provide recommendations based on the insights and analysis done. You will partner with stakeholders and cross functional teams in your course of work especially the Regional Health and Finance offices within the cluster so as to achieve the desired outcomes. You will also provide the necessary training to institutional teams on data analytics tool as required. Other duties include assisting in projects as and when assigned.

Requirements:

• Master’s Degree / Bachelor’s Degree in Finance, Statistics, Mathematics, Computer Science / Engineering, Business Analytics or other quantitative disciplines, preferably at least 5 years of technical experience and 2 years in a supervisory role
• Experience in the healthcare or finance is preferred
• Strong theoretical understanding of financial / statistical modelling, machine learning,data mining and related techniques
• Technical experience with data wrangling, data prep and building visualisation dashboards with Tableau / Qlik Sense / Power BI
• Experience with algorithms and high coding proficiency with tools such as R / Python / SQL
• Good understanding of MATLAB, SPSS, STATA etc.
• Strong analytical and problem-solving skills
• Excellent verbal and written communication, presentation skills
• Ability to work independently as well as in a team in a fast-paced environment

You will comply with MOH’s requirements for monthly Casemix and Subvention data submission, quarterly submission of Financial Performance Report and any other reports by ensuring proper accounting, accrual and reconciliation of all subvention revenue including tracking and follow up on cash disbursements. You will assist in data analysis and leverage on data from MOH and the cluster data warehouse to extract relevant data for analysis and allocation and to develop data visualisation dashboards for management reporting and performance management as well as develop relevant reports for the purpose of gaining new insights and decision making.

In addition, you will assist to collate information in the National Costing Exercise for the purpose of reporting and analysis. You will work closely with vendors and IT colleagues to ensure accurate datasets, configure costing rules, derive the required costing output of the various services by patient level and ensure costing results are complete and timely. You will also assist to extract and utilise the information in Subvention System to work out the subvention norms to be applied to the computation of the subvention allocation amounts to the various institutions.

Job requirements:

• Diploma in Accounting, Business or Economics with at least 6 years of relevant experience in Accounting/Finance Field
• Proficient with Microsoft Office applications
• Prior experience in a healthcare setting will be an advantage
• Excellent organisational, prioritisation and problem-solving skills
• Systematic, meticulous and able to work in a dynamic and fast-paced environment
• Strong communication and interpersonal skills
• Team player with the ability to manage cross-functional and institutional relationships

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities at the SingHealth Regional Health System. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will support the work of the Population-based, Unified, Learning System for Enhanced and Sustainable Health (PULSES) Centre Grant which seeks to develop a learning and integrated Regional Health System to address unmet needs and advance population health research in Singapore.

You will assist the Principal Investigator (PI) in conducting literature reviews and systematic reviews as well as assisting with study design and planning. You will conduct quantitative and qualitative research studies and perform data analysis. You will organise analytical and research activities and prepare manuscripts/reports/proposals. You will offer technical guidance and research support to department staff in the domain of analytics and programme evaluation. You will also support the development of educational curriculum and conduct education activities related to the various population health research areas and projects.

Requirement

• Master’s degree in Health Economics, Public Health, Biostatistics, Social Science, Epidemiology or related academic area with least 2 years’ experience in population health research
• Experience in health economics, built environment on social factors and health or implementation science will be an advantage
• Experience in using any statistical package (SPSS/STATA/SAS) or qualitative analysis software Nvivo
• Good verbal and written communication skills
• Good interpersonal skills and ability to work both independently and in a team

Work arrangements

• This role offers hybrid work arrangements, providing the flexibility of working remotely and in the office

The SingHealth Centre for Population Health Research and Implementation (CPHRI) is the nexus for population health research, innovation, implementation science and evaluation in SingHealth. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will assist the Principal Investigator to perform a variety of functions such assisting in developing study plans and conducting literature reviews. You will be tasked to prepare Institutional Review Board applications as well as assist in subject recruitment, data collection and data management. You will assist with quality control and preparations for quality assurance. You will be required to liaise with study partners to ensure all study-related activities are carried out efficiently and coordinate project meetings. You will particpate in the preparation of abstracts, posters and manuscripts for dissemination of study results as well as reports as required by the funder.

Requirements

• Bachelor’s degree in Public Health, Biological Sciences, Social Sciences, Epidemiology or related academic area
• Knowledge of Microsoft Office applications and data analytics software (e.g. SPSS, STATA, Python and NVivo) is an advantage
• Good verbal and written communication skills
• Good time management skill
• Good interpersonal skills and ability to work both independently and in a team

Work arrangements

• This role offers hybrid work arrangements, providing the flexibility of working remotely and in the office

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities in SingHealth. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will support the work of the Population-based, Unified, Learning System for Enhanced and Sustainable Health (PULSES) Centre Grant as well as other signature research programmes in the centre. You will assist the Principal Investigators in developing grant proposals and study plans. You will conduct literature reviews and systematic reviews as well as assist with study design and planning. You are required to perform data analysis and ensure the accuracy in the data interpreted.

You will be involved in the preparation of abstracts/posters/manuscripts/reports. You will oversee the process and quality of the study execution and keep track of timelines and budget. You will also lead a team of junior research staff and provide technical supervision.

Requirements

• PhD degree in Social Science, Biostatistics, Public Health, Epidemiology, Health Economics or related academic area with at least 3 years’ experience in population health research
• Experience in health economics or implementation science will be an advantage
• Track record of publications in peer-reviewed journals
• Strong quantitative or qualitative research skills
• Proficient with advanced data analytics software (eg. SPSS, STATA, SAS) or qualitative analysis software (eg. Nvivo)
• Excellent written and verbal communication skills
• Highly motivated, independent and able to work in a dynamic environment
• Ability to work independently and in a team

Work arrangements

• This role offers hybrid work arrangements, providing the flexibility of working remotely and in the office

Overview*

Reporting to the Group Chief Executive Officer, you will propose and implement the strategies, priorities and standards for managing cluster NUHS. The incumbent will also ensure the adequacy and effectiveness of the cluster NUHS framework and policies.

The research assistant will aid in a study exploring the impacts of virtual reality mindfulness interventions on end-stage kidney disease caregiver well-being. The staff will assist in all research-activities including literature review, ethics application, participant recruitment, data collection/analyses, administrative duties and report/manuscript preparation.

Job Responsibilities*

• research assistant to aid in a study exploring the impacts of virtual reality mindfulness interventions on end-stage kidney disease caregiver well-being. Main duties will include:
• Conducting literature reviews on caregiver burden, psychosocial impacts of caregiving, mindfulness, and virtual reality therapy
• Assisting with preparation of IRB application and completing required ethics training
• Recruiting study participants from kidney disease clinics/support groups
• Collecting survey data on caregiver depression, anxiety, stress pre and post intervention
• Conducting qualitative interviews with participants on usability of VR system
• Authoring/co-authoring academic articles on study findings

Requirements*

• Master and/or Bachelor's dgree in a relevant field (Social science, psychology. biology)
• Minimum 2-4 years of experience in hospital research is a plus.
• Ability to work independently, and communicate effectively in English, both verbally and written.
• Experience of applying for ethical review would be an advantage
• Ability to maintain confidentiality and adhere to ethical research standard.
• Driven and motivated, with potential to achieve research excellence.
• Ability to generate experimental results leading to high impact publications.
• Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

You will support the development of the SingHealth Duke-NUS Cell Therapy Centre by coordinating the efforts of various departments across SingHealth. This includes providing administrative and secretariat support, collecting relevant data for registries and maintaining audit. You will report to the Centre Head on the Centre’s performance regularly and highlight operational issues, if any. In addition, you will work closely with relevant stakeholders to facilitate and support the Centre’s clinical, educational and research activities.

Requirements

• Bachelor’s Degree in general discipline, preferably with experience in administration, operations or management support functions in a hospital setting
• Excellent interpersonal and communication skills
• Good team player who is organized, responsible, takes initiatives and able to work independently
• Detail-oriented and able to work in a fast-paced environment

Join us in promoting SingHealth as an employer of choice and support cluster recruitment. You will represent SingHealth at career fairs and campus events, executing publicity campaigns and engaging with potential candidates ranging from students to experienced professionals. Your efforts will contribute to building the workforce of Singapore's largest public healthcare cluster.

Job Requirements:

• Bachelor’s degree in any discipline
• Relevant experience in recruitment or talent acquisition is advantageous
• Excellent interpersonal and communication skills
• Good team player who is independent and resourceful
• Proficient with Microsoft Office applications especially Excel and PowerPoint
• Able to commence work in December 2024

Job description

The National University Health System Virtual Care Centre (NUHS VCC) is an initiative where trained personnel provides tele-triage to patients and/or their caregivers. VCC will either provide advice and resolve the clinical question or escalate to the VCC clinician where appropriate. To facilitate the development and evaluation of VCC at NUHS a research team has been established. This team is now looking for a research assistant/associate with experience of conducting research projects to join the group. The successful candidate will support research fellow on the evaluation of VCC.

Primary Responsibilities

1. Assist in designing and implementing research-related tasks.
2. Assist in recruiting and coordinating research participants
3. Help with data entry, cleaning, and management
4. Assist in collecting and analysing data from various sources
5. Conduct literature reviews and summarize findings
6. Assist in developing research papers, reports, and presentations
7. Maintain accurate and organized records of research data and findings

Secondary Duties

1. Attend VCC-related meetings
2. Collaborate with the research team to achieve project goals
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements

1. Master and/or Bachelor's degree in a relevant field (e.g. social sciences, psychology, biology)
2. Minimum 2-4 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Experience of applying for ethical review would be an advantage
5. Ability to maintain confidentiality and adhere to ethical research standard.
6. Driven and motivated, with potential to achieve research excellence.
7. Ability to generate experimental results leading to high impact publications.
8. Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a Patient Service Associate in our Urgent Care Centre (UCC), you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission and discharge processes, which includes financial counselling, payment, monitoring of bed request status, ensure proper registration of personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure UCC’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Attend to any patient and next-of-kin enquiries.
• Provide chaperone assistance to doctors/nurses.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Overview*

Reporting to the Assistant Director, Ambulatory Operations, you will be responsible for facilitating and coordinating the management of medical specialty or departments. Key responsibilities include facilitating planning and development of clinical services, coordination in operational processes of the specialty/departments and areas assigned; and implementation of strategies and services with Clinical leads and/or HODs. The incumbent is specifically responsible for Dialysis Centre, Inpatient and Outpatient Peritoneal Dialysis services under Renal/Nephrology Departments.

Job Responsibilities*

You will be responsible for the following

Ensure department’s operational readiness

• Ensure adequate resources are provided for clinical services to perform to the expectations of patients and in alignment with Hospital’s business and financial objectives.
• Establish and update SOPs, downtime protocols and workflows in all areas of work related to renal services
• Troubleshoot and resolve operational, IT and administrative errors or issues
• Ensure department work with relevant stakeholders to manage customers’ feedback timely
• Prepare and participate in MACG’s pre-MOH inspection and MOH inspections/audits.
• Drive annual workplan and budgetary planning with multi-disciplinary team

Identify opportunities to implement or facilitate strategies with Clinical Services Director and Clinical Leads to achieve mission of the Hospital

• To drive and lead discussions, open communications and teamwork across multi-disciplinary teams
• Provide guidance and directions in management, planning, coordinating and executing strategies and workplans.
• Timely and successful implementation of new services/workflows and improvement initiatives in department.
• Participate in discussions and campus planning for new Integrated General Hospital (IGH) campus

Administration of relevant renal programmes and initiatives

• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate with MSWs to facilitate subsidy application for patients who need financial assistance
• Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
• Oversee Peritoneal Dialysis (PD) claims for newly initiated PD patients.

Staff Management

• To orientate and induct new staff in department
• Facilitate staff in developing relevant skillsets and competencies; and maximize their potential in their respective area of work
• To keep competency checklist updated
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements*

• 3 to 5 years of working experience in healthcare or service industry preferred.
• Degree in any discipline
• Strong communication, problem solving, presentation, negotiation and interpersonal skill
• Strong team-player, good analytical and organization skills
• Ability to multi-task and work under tight timelines
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Roles & Responsibilities

You will be considered for positions available in the following departments:

• Radiology, Pathology, Intensive Care Medicine, Urology
• Completed specialty training in the relevant specialty in countries such as Australia, Canada, Hong Kong, New Zealand, Singapore, UK or USA.
• Recognised postgraduate Medical Degree such as MRCP, FRCP, FRACP, ABIM or its equivalent, recognised by the Specialist Accreditation Board and the Singapore Medical Council*

*Visit the Singapore Medical Council (SMC) website (http://www.smc.gov.sg) for the list of registrable basic and postgraduate medical qualifications.