Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

To support daily HR matters.

• Assist in handling full spectrum of HR functions including recruitment & onboarding process.
• Assist in Compensation & Benefits administration.
• Assist in monthly payroll processing.
• Assist to administer work pass application.
• Assist to administer all government claims (Maternity leave, ns claim, Child-care leave claim etc)
• Ensure proper filing and maintenance of employees’ records etc.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Human Resources or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

To support daily finance matters.

• Assist in handling full spectrum of HR functions including recruitment & onboarding AR duties – Assist to prepare invoices and timely update of incoming receipts in the accounting system. Prepare Ageing report and following up with customers on all outstanding payments.
• Assist to upkeep of fixed asset register.
• AP duties – Assist to post invoices, prepare payments, checking of cash claims and processing of payments.
• Assist in year-end audit process.
• Assist in month-end closing.
• Assist to perform stock-take and reconcile inventories.
• Any other responsibilities that may be assigned from time to time

EDUCATION

• Diploma in Accountancy or equivalent discipline

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Ability to multi-task and meet tight timelines.
• Meticulous and process-driven
• Minimum 2 to 3 years of relevant experience. Experience in the Healthcare/Retail industry will be advantageous.
• Proficient in both English and Chinese. Chinese is a must as the job requires communication with Chinese-speaking associates.
• Proficient in MS Office and familiar with Navision and Hyperion preferably
• Resourceful and independent with strong ability to work in a team.

Spa Therapist (Non-Medical) (Including Foot Reflexologist)

Health spa requires

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female therapists ( Non-medical )

* Perform body treatment include back, shoulder & body massage- Carry out treatment according to

company standard operating procedure and service standard to do personal foot/body massage

and spa treatments according to company standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the

guest

* Self-discipline on personal hygienic, maintain cleaningness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician/ Masseur is an advantage.

* For spa therapist ( Non-medical ) , company will arrange for course for those interested in service sector

and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$4000-S$5000

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female beautician

* Perform facial acne treatment & pore refining - Carry out treatment according to company standard operating procedure and service standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the guest

* Self-discipline on personal hygienic, maintain cleanliness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician is an advantage.

* For new beautician, company will arrange for course for those interested in service sector and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$4000-S$5000

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

1. 1 Beautician

2. Attachment Roles - beautition 3.Duration (months) -6 months.

4. PMET/Non PMET - Non PMET

5. Total Training Allowance (Per mature individual) / month Mature, 40 years old and above (Onboarding year minus year of birth) $1,900

Responsibilities:

1. Perform a variety of beauty treatments, including but not limited to hair styling, manicures, pedicures, facials, and waxing.
2. Consult with clients to understand their beauty needs and preferences.
3. Provide expert advice on beauty and skincare routines.
4. Stay updated on the latest beauty trends, products, and techniques.
5. Ensure a clean and organized work environment.
6. Build and maintain a loyal client base through outstanding service.
7. Keep accurate records of client preferences and services provided.

Requirements:

* The ability to stand for extended periods.

* The ability to work under pressure.

* The ability to follow instructions.

* Excellent organizational and time management skills.

* Effective communication skills.

* Exceptional customer service skills.

* Patient and detail-oriented.

Roles & Responsibilities

Responsibility:

* Conferring with clients to determine their hairdressing needs, preferences, and specifications.

* Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.

* Cutting, trimming, and shaping clients' hair as well as wigs, hair extensions, hairpieces, and toupees based on clients’ preferences and specifications.

* Shampooing, conditioning, and drying clients’ hair.

* Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.

* Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.

* Operating the cash register to process client payments when necessary.

Requirements:

* The ability to stand for extended periods.

* The ability to work under pressure.

* The ability to follow instructions.

* Excellent organizational and time management skills.

* Effective communication skills.

* Exceptional customer service skills.

* Patient and detail-oriented.

Health Attendant

CSSD (Central Sterile Supplies Department)

Roles and Responsibilities

• Stationed in the Central Sterile Supplies Department, you will be deployed to different stations- decontamination, assembly, inspecting, wrapping and sterilization of the dental instruments
• Clean and wash dental instruments
• Sort, assemble, protect, pack and label the dental instruments sets according to the checklist
• Perform validation and sterility tests
• Operating of washer (disinfector)/ steam sterilizer
• Document and verify sterilization loads
• Store and issue sterile instruments

Requirements

• Minimum PSLE and above
• Candidates with no prior experience but keen to learn are welcome to apply
• CSSD experience will be an advantage
• Comfortable with handling heavy loads/items up to 7-10kg
• Comfortable with staggered shift duties (730am-5pm) / (830am-6pm)

To Apply

To apply for this position, please email to: [email protected], and indicate the subject title as: Application for position of Health Attendant CSSD (Central Sterile Supplies Department)

We regret that only shortlisted candidates will be contacted. Thank you.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

Key Responsibilities:

• Strategise and conduct specialist manpower planning in the cluster by working closely with the team on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Manage the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Co-facilitate the Total Performance Management for clinicians at cluster level from data preparation, analysis and charting to calibration and specialist clinicians’ promotions;
• Keep abreast and work progressively on medical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Provide supervision and coaching to the junior executives in the team to ensure the effective, efficient and professional delivery of HR plans, programmes, services; and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• Minimum 5 years of relevant HR experience in business partnering. Candidates with more relevant HR experience will be considered for the Senior Manager’s position.
• Prior manpower planning experience is a must.
• Excellent interpersonal and communication skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Digital savvy, analytical skills with proficiency in MS Excel tools for data analysis, building charts.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

Health Attendant

CSSD (Central Sterile Supplies Department)

Roles and Responsibilities

• Stationed in the Central Sterile Supplies Department, you will be deployed to different stations- decontamination, assembly, inspecting, wrapping and sterilization of the dental instruments
• Clean and wash dental instruments
• Sort, assemble, protect, pack and label the dental instruments sets according to the checklist
• Perform validation and sterility tests
• Operating of washer (disinfector)/ steam sterilizer
• Document and verify sterilization loads
• Store and issue sterile instruments

Requirements

• Minimum PSLE and above
• Candidates with no prior experience but keen to learn are welcome to apply
• CSSD experience will be an advantage
• Comfortable with handling heavy loads/items up to 7-10kg
• Comfortable with staggered shift duties (730am-5pm) / (830am-6pm)
• 
  

To Apply

To apply for this position, please email to: [email protected], and indicate the subject title as: Application for position of Health Attendant CSSD (Central Sterile Supplies Department)

We regret that only shortlisted candidates will be contacted. Thank you.

Forms part of the software development team responsible for the development and maintenance of in-house software and applications. This will drive strategic initiatives for improved business performance and productivity.

KEY RESPONSIBILITIES INCLUDE:

· Analyse, design, development, testing and support of application software systems (in-house developed and off the rack software)

· Ongoing initiatives and proposal for new enhancement projects

· Analyse previous source codes, diagnose defects in applications and fix problems

· Develop user documentation and proper version control and technical documentation of the developed application

· Acceptance testing, including software fault diagnostic and resolution

· Create necessary bug fixes and integrate new enhancements into existing software architecture

· Prepare systems documentations (not limited to meeting minutes, technical documents and user manuals)

· Perform regular Database Administration tasks, Database improvements and support.

· End user support

· Support production system commissioning, server hardening and follow up on vulnerabilities identified during audit reviews and day to day reports by users or stakeholders

· Work with respective system stakeholders on UNIX/system enhancements and improvements on IT operation stability

· To handle other ad-hoc assignments required by the Management from time to time

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

· At least 2-4 years of programming experience using Java or Object-Oriented technologies

· Good communication skills

· Experience in J2EE, JSP, Servlets, HTML, JavaScript, CSS, JSON

· Knowledge in NodeJS will have an added advantage

· Develop web client / server type software based on Tomcat Application Server

· Previous involvement in stages of software development life cycle (SDLC)

· Knowledge and experience with MySQL database

· Familiar with Linux / UNIX environment

· Experience in healthcare applications is preferred

· To liaise with Chinese-speaking associates. Proficiency in English and Chinese is essential.

· Able to work independently and self-motivated with absolute integrity and discretion.

· Highly proficient in MS Office applications (e.g. MS Excel and Power-point).

· Ability to work under pressure and with reliability to perform the tasks assigned.

· Good team player, able to deal with people of all technical levels and backgrounds.

· Self-motivated with the ability to prioritize tasks and work independently or as a team whenever appropriate

· Strong analytical and problem-solving skills

· Enjoy challenges and trying out of new technology and ideas.

· Positive attitude and willingness to learn.

Only shortlisted candidates will be notified.

Support in implementing Dementia Singapore Ltd (DSG) palliative care initiatives. Roll out a palliative care framework that enables DSG to embrace palliative care principles and practices across the care services. Support DSG frontline staff to have palliative care capabilities and support in consolidating palliative care knowledge and resources.

Responsibilities:

• Assist the Team Lead in the development of a palliative care framework, its implementation and review of practices.
• Assist in the development of palliative care resources that benefit the community care sector at large.
• Provide clinical support to persons living with dementia and carers to improve their well-being, especially towards the advanced stage of dementia.
• Support DSG frontline staff in palliative care, especially in end-of-life care.
• Conduct case assessments and formulate Individualized Care Plans for persons with dementia and their carers.
• Provide interventions such as psychoeducation, behavioural management, meaningful engagement, supportive counselling, and service referral.
• Conduct Advance Care Planning (ACP) with persons with dementia and their carers.
• Liaise and collaborate with multidisciplinary professionals and external service providers for holistic care management.
• Provide case recordings and relevant documentation.
• Participate in team meetings and case conferences as required.
• Assist in preparing data and statistics for programme evaluation and reporting purposes.
• Any other duties as assigned.

Requirements:

• Degree in Allied Health / Social Work
• Prior working experience in community palliative care and dementia care.
• Familiar with the person-centred approach to dementia care.
• Experience in providing support to people with advanced dementia and their carers.
• Good team player and interpersonal skills.
• Good oral, written and communication skills.
• Able to work independently and with the team to achieve optimal care outcomes.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the following full-time position in the Saw Swee Hock School of Public Health:

Research Assistant (1 year, Mobile health (mHealth) projects)

We are looking for a full-time research assistant to support MOE-funded research as a project coordinator. He/she will be working under the Principal Investigator, Senior Research Fellow Dr. Su Park. Candidates need to be able to support in the recruitment of research participants, obtain informed consent from participants, collect data, assist in ethics application, track progress, and assist in preparing grant application and communicating with study participants. The candidate will closely work with the Principal Investigator and have the opportunity to gain hands-on experience in digital health research.

Responsibilities:

• Assisting with the administration and management of research projects, including recruiting and managing participants.
• Conducting research fieldwork, including surveys, in-depth interviews, focus group discussions, and participants observation.
• Preparation of meeting materials for stakeholders.

Qualifications

Requirements:

• BSc in a social science, life science, psychology, anthropology, or related disciplines
• Proficient in Chinese language is essential as the position will work with Chinese-speaking participants.
• Proven experience in conducting survey fieldwork or research data collection is a plus.
• Excellent written and oral communication skills
• Strong organizational and time-management abilities, as well as administrative skills to manage multiple tasks and meet deadlines
• Proficiency in technology
• Attention to detail and commitment to data accuracy and quality.
• Ability to communicate effectively with the elderly.

Applicants should include a brief statement of interest, CV, list of publications (if applicable) and the names and email details of 3 referees who may be contacted immediately if shortlisted.

Recruitment is open immediately and will continue until all positions are filled.

Qualifications

BSc in a social science, life science, psychology, anthropology, or related disciplines

About Us

Siena Health is an integrated healthcare company that focuses on making quality healthcare accessible and simple for all. We have thousands of satisfied customers and are pleased to be one of the highest-rated digital healthcare platforms.

Job Description

At Siena Health, the Product Development Executive is responsible for identifying and discovering products that bring benefits to our customers in all aspects of health and skincare. You will be involved with sourcing and also helping to develop products for us. This role is integrated with internal operations and works closely with counterpart suppliers and the marketing team.

Key Role and Responsibilities

The Product Development Executive will need to be in the know about market trends, consumer insights, and commercial viability of products and is always ready to discover unique products to expand our existing product line. You're also an outstanding project team player who is able to manage and coordinate our suppliers and marketing team to prioritize and launch products on schedule and within specifications.

You will be playing an active role:

• To maintain a master sourcing list to track potential and existing suppliers comparing lead time, cost, quality, and other specifications.
• To service and develop relationships with existing and potential suppliers.
• To be familiar with the regulatory requirements of products to launch in different markets.
• To maintain and check product documentation (ie: Certificate of Analysis, Material Safety Data Sheet, Final Artwork, etc.)
• To handle the procurement of medication, raw materials, packaging material, etc.
• To source for shipping logistics based on budget and lead time available.
• To lead research and generate technical product information for sales & marketing purposes
• To be responsible for expanding market share and exploring new business opportunities including exclusive distribution rights for products
• To manage the forecasting supply and demand of products.

To be successful in this role, you’ll need to be discovery-driven, be proactive, take initiative, and have a keen eye for unique products. You will also need to be knowledgeable in many areas such as different product regulations, logistics, and nutraceutical raw materials.

There is a huge amount of autonomy attached to these roles — we like to hire great people, provide them with the resources they need, and trust them to make great decisions.

This role is a training ground for individuals who will eventually become:

• Product Development Lead and/or Purchase Lead

As we continue our journey of building and scaling Siena Health, there will be opportunities to lead new ventures, markets, partnerships, and new distribution channels.

We’re looking for:

Your Experience

• At least 2 years in procurement / product development / supply chain & logistics
• Experience in healthcare / FMCG / nutraceutical / pharmaceutical industry

Your Skills

• Ability to speak and write in English fluently
• Excellent interpersonal and coordination skills
• Ability to multi-task, proactive, and take initiative

Why Siena Health?

• We’re one of the fastest-growing healthcare ventures in Asia
• Free annual medical screening and subsidized treatments

Are you interested in a teaching role that uses neuroscience to impact a child's learning and behaviours for life? If you are, come join us!

Job Responsibilities:

• Improve students' cognitive and thinking skills through fun, structured neuroscience-based lessons
• Provide regular communication to parents to ensure a wholistic approach
• Monitor progress of students through the use of BrainFit’s SMART technology

Requirements:

• Energetic, dynamic and student-friendly individuals with excellent communication skills
• Past experience in teaching or tutoring is an advantage
• Past experience working in a student care is an advantage
• Team worker, engaging, positive outlook and pleasant disposition
• Minimum B4 in "O Levels" Math
• Masters/ Bachelors/ Diploma in Education, Psychology, Allied Educator or related fields

Benefits:

• Full training provided on cognitive educational neuroscience
• We are a company with strong emphasis on work-life balance

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the following full-time position in the Saw Swee Hock School of Public Health at the National University of Singapore (NUS):

Research Assistant (1 year)

We are recruiting a full-time Research Assistant to support the Principal Investigator, Associate Professor Natasha Howard, in the implementation and administration of research projects in the areas of health equity, infectious disease control, and global health.

Responsibilities:
The research assistant will focus on research and administration in infectious disease control policy and health system strengthening in the Asia region. This will include:
• Supporting qualitative and quantitative research, including contributing to design, implementation, analysis, and write-up of journal manuscripts and reports/policy outputs.
• Project management and administration for multiple research projects, including ethics review applications to NUS IRB and study country review boards, donor reporting, and liaison with relevant teams in NUS SPH and internationally.
• Assisting the PI in other day-to-day tasks as required.

Requirements:
• At least a Bachelor’s Degree in a relevant subject area.
• Excellent academic writing and communication skills in English.
• Experience of successfully managing multiple tasks concurrently.
• Strong qualitative and/or quantitative research skills and experience, including at least some experience with conducting or analysing semi-structured interviews, and capacity/interest to learn social science methodology.
• Highly organized and able to work effectively under pressure, use independent judgement, produce high-quality quality work, and problem solve within time constraints.
• Able to work independently as well as with a team.

Desirable:
• Degree or relevant experience using social science methodology.
• Experience with Atlas.ai/NVivo and R or similar, and capacity/interest to learn.
• Experience of research in global health and/or health policy and systems.

Only Singaporeans/SPRs/residents with existing right to work in the country may apply for this position.

Recruitment is open immediately and will continue until the position is filled. Applicants should send the following documents during the job application:
1. Cover letter highlighting career goals and relevant experience
2. Curriculum Vitae, containing details of three named referees

Qualifications

At least a Bachelor’s Degree in a relevant subject area.

Job Title: Patient Service Executive / Network Clinic Coordinator

Responsibilities:

· Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.

· Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.

· Work closely with GPs for PCN and HSG enrolment of chronic and well patients

· Liaise with the service providers or GPs in arranging provision of ancillary services by PCN/HSG

· Support GPs in better integration and coordination with various social partners and institutions

· Provide administrative support to GPs on patient referral to community and social partners, such as Active Aging Centres (AAC), Day Care, Home Care services etc.

· Support the compliance of GP partners with audit requirements of the PCN program.

· Establish feedback management from MOH/AIC to GP partners and vice versa.

· Support the admin team in administering surveys and collating data for analysis and reporting.

· Share Clinic Performance Management to GP partners.

· Assist Nurse Counsellors to provide basic counselling to patients on their care plan compliance and lifestyle modification as required.

· Perform adhoc duties assigned by the Head of PCN.

Job Requirement:

· GCE O Level/ Diploma Holder/ Degree Holder.

· Relevant work experience in healthcare would be an added advantage.

· Ability to work as a team player and independently with minimal supervision.

· Meticulous and able to keep proper and timely documentation of HSG/PCN records, database and quality-related reports.

· Competent in MS Office, in particular MS Excel.

Senior/ Assistant Manager, Service Transformation (MyChart Product Analyst)

As part of Group Service Transformation Office, the Senior/ Assistant Manager’s key role is to drive care transformation in NUHS by co-creating digital patient journeys and assessing the feasibility of leveraging MyChart for the shortlisted use cases. MyChart has been identified as a key tool for increasing patient engagement and activation. This supports a key thrust of the NUHS vision to deliver Incredible Care that is Digital as default. This role entails active user and stakeholder engagement to map out process workflows, participate in technical solutioning and lead change management efforts to drive MyChart adoption.

Reporting to the Head, Planning & Product Development Section, Group Service Transformation, you will:

Job Responsibilities

1. Support planning initiatives including, but not limited to preparing proposals, collating relevant technical info / statistics to guide decision making.
2. Perform independent research to identify new clinical features that bring value to app users and develop corresponding implementation plans.
3. Identify suitable platforms to reach out to different staff groups in each institution to conduct and support staff training (e.g., department meetings, clinic roll-calls, orientation etc.)
4. Translate the vision of an ideal patient experience into user-centric designs for digital interfaces across service touchpoints
5. Present concepts and designs to key stakeholders for review and iteration
6. Produce clear and comprehensive documentation on business requirements and ensure that the documents remain updated.
7. Harmonize development requirements and requests across public healthcare clusters.
8. Monitor the utilization and adoption of MyChart using Epic reports.
9. Collaborate with technical business analysts and system specialist teams to deliver digital solutions.
10. Coordinate and monitor roll-out of digital solutions across multiple touch-points.
11. Collate feedback directly from user feedback channels (app support email and app store reviews) to improve user interface design, product usability and operational workflows.
12. Manage internal stakeholder engagements and ensure that project plans are communicated timely.
13. Prioritize delivery of new/ existing features based on available app development resources and an understanding of the cluster strategic direction.
14. Support in ad-hoc/special projects assigned to Group Service Transformation.

Job Requirements

1. Degree in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent
2. At least 2 to 4 years of work experience, preferably in healthcare operations, nursing, or allied health..
3. Agile and innovative mind-set.
4. Excellent communication skills in presenting ideas and capable of leading stakeholder engagement sessions.
5. Proactive, with creative problem-solving skills.
6. Up to date on the latest user experience trends, techniques and technologies, preferably with experience in successfully integrating new techniques into solutions.
7. Passionate to be part of digital transformation in Healthcare.
8. Familiarity with NGEMR (Epic) is an advantage.
9. Exhibit the NUHS core values of Teamwork, Respect, Integrity, Compassion, and Patient Centeredness.

Senior / Assistant Manager, Group Service Transformation (Digital Operations Specialist)

Group Service Transformation is seeking a skilled and confident professional to take on the role of Digital Operations Specialist. The successful candidate will play a pivotal role in driving the digital adoption of the NUHS App, ensuring that NUHS is digital-ready and digital-first.

Key responsibilities:

• Identify staff engagement platforms and implement targeted staff training regularly for diverse job functions within NUHS, namely clinicians and patient-fronting non-clinicians.
• Manage staff and patient feedback (on-site and online) on the integration of physical and digital (phygital) experiences across NUHS institutions.
• Map out digital integration opportunities within key ground workflows and implement solutions to identified gaps for process improvement.
• Walk the ground to ensure the smooth operation of the NUHS phygital experience across outpatient clinics.
• Develop effective ways to share best practices with staff on enhancing the patient experience with digital adoption.
• Support institution operations teams in navigating change management for the transition to a digital-first environment.

Training opportunities:

• Learn to navigate and implement change within a healthcare setting.
• Develop skills in effective communication and event planning for successful digital adoption.
• Gain insights into managing digital products.

Job Requirements

• Have a degree from a reputable university with good academic results in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent.
• At least 2 years of working experience in healthcare, preferably in operations.
• Adaptable and agile.
• Proven experience in developing and implementing successful staff engagement strategies.
• Excellent communications skills with strong training competency.
• Ability to adapt messaging to different audience segments.
• Demonstrate good interpersonal skills.
• Comfort in addressing public members and staff.
• Meticulous in work processes.
• Creativity in developing engaging communication materials.

Senior / Clinic Assistants / Healthier SG

Northeast Medical Group

Singapore

SGD 2,000 - SGD 2,400

Job Highlights

• Fast growing GP group
• Friendly environment
• Flexible arrangement
• Incentives

Job Description

· Registration of patients including but not limited to checking of CHAS/Insurance eligibility, name, NRIC, contact no, address, drug allergies, patient’s declaration and temperature.

· Assisting doctors to chaperone, during procedures and ensuring equipment are sterile/ready for use.

· Preparation, replenishment, checking, dispensing of medications.

· Replenishment of medications and consumables as required.

· Collection of payment including but not limited to submission of CHAS and Insurance claims.

· Attending to phone calls, scheduling, appointment, reminders and chronic medication follow-up.

· Handling administration and documentation of referrals, lab tests and radiology services from various vendors.

· Administrative duties such as daily fridge temperature recording, sharp box disposal and doctor’s attendance tracking.

· Checking of orders against invoice for all deliveries.

· General housekeeping of the clinic.

. Candidates selected are also required to assist in Healthier SG Programs.

· Other duties assigned by clinic manager from time to time.

Requirements

· Minimum GCE “N” levels.

· Good interpersonal and communication skills.

· Able to work shifts and on weekends and public holidays.

· Positive, self-motivated and customer service orientated.

· Team Player.

· Knowledge of basic computer skills.