all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

As a Senior / Executive, Community Health in RHS Office, you will be required to plan, organise and implement outreach programmes. This includes ensuring community health screening events are well-organised, and workflows are well reviewed, documented and communicated to all stakeholders within timeline, standards and policies.

Job Responsibilities

• Plan, organise and implement outreach programmes
• Engage community stakeholders to collaborate on community health screening programme
• Manage health screening data and data submission to MOH
• Prepare management reporting for community health screening programme
• Carry out other duties as and when assigned

Job Requirements

• Good degree in any discipline
• At least 1 year of working experience. Entry level applicants are welcome to apply.
• Able to work on weekends
• Good communications skills

• hair stylist who can perform all kinds of hair services : washing, cutting and styling.
• have the ability to create fashion color and hair cut.
• strong sense of fashion, knowing latest hair color and cut.
• able to work weekend.
• at least 3yrs experience in hair industry.

Interested personnel, please indicate experience and expected salary

Job Description

• Massage customers and administers other body treatments in accordance with Spa standards.
• Understand the needs and expectations of each client, recommend body treatments and provide the most effective wellness service to the client.
• Maintain high level of professional customer service.
• Handle customer queries and concerns efficiently and politely
• Create excellent guest experience through friendly and helpful attitude.
• Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room and other parts of the spa.
• Responsible preparing the necessary treatment products and replenishment of stocks
• Follow and comply with the instructions given by Spa Manager

Requirements

• Communication and customer service skills.
• Able to work on weekends / public holidays.
• Able to work long hours and overtime.
• Pleasant personality, Positive attitude, hardworking and good teamwork.

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

The Trainee will be responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.

Specific Responsibilities

1. Overseeing local and regional sales, promotions and campaigns.

2. Planning and directing the hiring and training of new Sales Representatives.

3. Directing and coordinating all sales activities locally and regionally.

4. Preparing sales budgets and projections and approving expenditures.

5. Tracking and analyzing sales statistics based on key quantitative metrics.

6. Handling and resolving customer complaints regarding a product or service

Setting discount rates and determining price schedules.

7. Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).

8. Serving as the face of the organization to internal and external partners.

9. Making data-informed decisions to drive performance and resource allocation

Developing and maintaining relationships with key clients.

10. Setting sales quotas and goals

11. Overseeing and directing performance of the sales team.

12. Identifying emerging markets to find new sales opportunities.

13. Defining

Technical Skills and Competencies

1. Planning and Development

2. Product Knowledge Training

3. Team management & Strong Communication skill

4. Customer service

5. Networking, Collaboration Skills & Sales techniques

Troubleshoot IT Network issues, help desk ticket support, hardware setups and software applications

• Support system upgrades, installations, and software updates
• Assist in the administration of user accounts, permissions, and access rights and set up email accounts
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses
• Provide IT support to local and remote users (Hardware/ Software/ Network)
• Attend to ad-hoc service repair calls
• Assist in web design and graphic design work
• Any other duties assigned by the Superior

Requirement

1. Diploma or degree in Computer Science, Information Technology

2. Interested in marketing IT tools and web services

3. Good communication skills. People-oriented and able to speak in public/zoom briefing

4. Provide support outside of normal operating hours as required

5. IT Savvy and familiar with IT tools such as Microsoft Office and Microsoft Access, SQL database, Phyton, C++, Java, etc

6. Able to commit to a minimum 6-month to 12-month intern contract.

Overview

Bot MD is a Y Combinator funded startup with the mission of Empowering Doctors around the world. Our core technology, “Bot MD”, is a proprietary medical A.I. chat engine that can be integrated with any hospital and clinical information system and used to power any chat platform (e.g. WhatsApp, Facebook Messenger, Viber) to help doctors and nurses automate patient engagement and remote monitoring.

We are looking for a passionate and driven Sales Account Manager to join our growing team to support our enterprise hospital and clinic customers in the rollout and implementation of Bot MD products across Singapore.

This role will be a great fit for you if you love driving growth, get excited by engaging with clients and are passionate about using data to drive insights into actions and delivering results. This is a hunter role.

In this role, you will report directly to the Regional Sales Manager and help to strengthen the playbook of Bot MD’s sales and account management strategies across Singapore. If you love working in fast-paced and creative environments, have a passion for healthcare and want to help change the world, please come talk to us at [email protected] .

Responsibilities

• Drive end-to-end outbound sales and overall revenue growth for hospitals and clinics across Singapore.
• Collaborate with internal stakeholders to drive process and product improvements to support client renewal and revenue growth.
• Uncover new opportunities within existing clients to enable up-sell and cross-sell conversations.
• Opportunity to build a playbook to scale across the region.

Required Skills

• 5+ years of sales experience; with relevant hunting experience in the healthcare or startup tech related fields
• Passionate about Bot MD’s products and impacting healthcare.
• Love technology and possess a deep understanding of SaaS products, ideally with experience managing hospital and clinic stakeholders within the medical industry.
• Experience in collaborating with cross functional teams (product management, solutions delivery, engineering).
• Team player with great communication skills and a can-do spirit.

With 5-10year of experience in beauty industry

Familiar with manicure & pedicure, body therapy, facial services

Manager need to be skilled in giving trainings to employees, managing sales, bills and customer

Other skills includes: team building, team management and personal sales

management,negotiation,budgets,planning program management , account management, team leadership ,employees training, able to converse in English & Chinese is a must,

analysis customers,strong communication skills, marketing strategy

1. Company Background

Kosmode Health is a deep-tech spin-off from Food Science & Technology Department, at National University of Singapore. Driven by a mission to expand access to health from nature, Kosmode Health enables repurposing of food processing wastes for human nutrition; as demonstrated by repurposing of Barley Spent Grains, a by-product of beer and malt production, into W0W®noodle.

Having demonstrated the feasibility of repurposing Barley Spent Grains, into W0W®noodle -the world’s only functional food clinically proven to have 0 Glycemic Response (i.e. 0 blood sugar response), Kosmode Health continues to set the standard in Sustainable Functional Food by repurposing other Food Processing Wastes into variety of functional food for human nutrition. Kosmode Health’s vision is to be a Thought Leader and Enabler in sustainable functional food that is good for both people and the earth, leveraging our extraction technology/food formulation expertise and repurposed functional ingredients.

As KosmodeHealth is poised for commercial expansion, we seek health & sustainable mission-driven individuals to support factory and ops efficiency.

1. Overall Job Scope and responsibilities

The production/operations intern reports to the Factory Manager and is responsible for efficiency of manufacturing and overall factory management. Successful candidate will be exposed to factory management & operations; functional ingredients production and formulations; supply chain/logistics planning to ensure streamline production and timely fulfilment of order.

Specific tasks include:

Factory Production

• Manufacturing of functional ingredients, premixes and functional food.
• Factory equipment production process optimization
• Facility and equipment management, arranging for certification and licences
• Planning of production schedule through coordinating equipment, labour, and material availability.
• Support development of streamlined supply, manufacturing, ordering & delivering process to achieve maximum efficiency when fulfilling customers' orders.
• Troubleshooting of production issues to minimize delays in production.
• Upkeeping of production records for traceability
• Implement strict sanitization and cleaning procedures after each production while monitoring the production area hygiene and cleanliness
• Setting up cleaning and the maintenance schedule to ensure machinery/equipment are in working condition.
• Establish of any new processing Standard Operating Procedure
• Provide support and coordinate logistic activities of product goods
• Co-ordinate activities and stakeholders to ensure satisfactory delivery of contract services and in-house development projects.

Sales Operations

• Packing of products, arrangement of logistic for orders fulfilment.
• Support sales operation, logistic Participate in business development, marketing and customers’ acquisition activities.
• Operate business processes and systems (eg. HR, finance, admin) to ensure operational efficiency.

C. DESIRED CANDIDATE PROFILE

Academic Qualifications and Availability

• 3rd or Final year diploma in Food Science & Technology/Chemical Engineering/Bioengineering/Chemistry/BioChemistry/or any other engineering discipline.
• Relevant internship/working experience can be considered.

Skills and Experience

• Good commandment of English.
• Strong interpersonal and communication skills.
• Problem Solving
• A resourceful, self-driven team player who is able to work in a highly collaborative, cross-functional working environment.
• Good personality with can do attitude.
• Possess experience in machinery maintenance and ability to trouble electrical issues

A. COMPANY BACKGROUND

Kosmode Health is a deep-tech spin-off from Food Science & Technology Department, at National University of Singapore. Driven by a mission to expand access to health from nature, Kosmode Health enables repurposing of food processing wastes for human nutrition; as demonstrated by repurposing of Barley Spent Grains, a by-product of beer and malt production, into W0W®noodle.

Having demonstrated the feasibility of repurposing Barley Spent Grains, into W0W®noodle -the world’s only functional food clinically proven to have 0 Glycemic Response (i.e. 0 blood sugar response), Kosmode Health continues to set the standard in Sustainable Functional Food by repurposing other Food Processing Wastes into variety of functional food for human nutrition. Kosmode Health’s vision is to be a Thought Leader and Enabler in sustainable functional food that is good for both people and the earth, leveraging our extraction technology/food formulation expertise and repurposed functional ingredients.

As KosmodeHealth is poised for commercial expansion, we seek talented individuals who thrive on solving industry problems, are resourceful multi-taskers with the resilience and perseverance to drive success in a people-centric culture where integrity is the core value, and quality a given.

B. OVERALL JOB SCOPE & RESPONSIBILITIES Role & Responsibilities

The successful applicant supports the Marketing Manager in the planning and execution of business development & marketing activities. In addition to development & implementation of online & offline marketing programs, the successful candidate will be involved in planning & execution of new product launches.

This position requires a deep passion in creating market impact with the science & technology Kosmode developed. The ideal candidate should therefore have a science foundation with a creative flair to create layman friendly content and blogs; and develops online and offline marketing campaigns and activities

Specific tasks include:

• Generate & develop leads for Business Development

• Acquire, keep, grow subscribers and customer base through good subscribers/customers management, engagement and communication.

• Participate in business development activities & customer relations management

• Conduct Market and competitors’ intelligence research

• Develop marketing decks, videos and marketing collaterals for corporate & product branding and awareness

• Craft, implement online & offline marketing campaigns to drive market share and the sale of W0W® noodles

• Organize both online and offline marketing events

• Monitor and track progress of events/campaigns using various metrics and report event ROI based on key objectives and metrics.

• Support development of branding & marcom strategies

• Manage and update corporate & W0W® noodle websites

• Prepare/edit video for social media post

• Design and develop corporate and product collateral that is consistent with corporate and brand positioning

• Design product packaging

• Perform other duties and assist with special projects as assigned.

C. DESIRED CANDIDATE PROFILE Academic Qualifications & Experience

• Final year diploma student in Business Administration/ marketing, or equivalent, Mass Communication, New Media.

• Relevant knowledge in biology and chemistry is a strong advantage

Skills and Experience

• Excellent communicator, skilled in written and verbal communication.

• Experience in basic data analytics.

• Social Media Marketing skills (e.g. Facebook, LinkedIn, Instagram) and up-to-date with trends in social media use.

• Strong research and writing skills; explore creating social media contents and writing of blogs, from research articles and publications.

• Ability to create engaging, impactful marketing collaterals and social media posts.

• Graphic design, photography, programming skills and video editing/creation are strong advantages

• Self-driven resourceful individual with demonstrated ability to work within resource constrain

● Handle and maintain the full set of accounts, P&L, Balance Sheet, General ledger, Financial Reporting, forecast, and budget for the companies.

● Guide and supervise accounts assistant/executive and ensure accuracy in their double-entry input.

● Check and prepare for the quarterly GST returns within the deadlines

● Discussed operational flow improvements with the Clinic Executive and Operations Team.

● Prepare intercompany balance sheet reconciliation and intercompany billing

● Prepare detailed accounts that require analysis of the management accounts and variance reports.

● Maintain fixed asset register, record journal entries including depreciation, accrual and prepayment schedule

● Verified and processed invoices, supplier payments and reconciliation of bank statements.

● Check and verify clinic stock management and clinic monthly inventory reports

● Process staff claims and reimbursement of claims

● Prepare forecast budget and cash flow statements yearly

● Assist in reviewing and preparing tax computations.

● Prepare financial statements, and liaise with external Corporate Tax agents on taxation matters

● Support regulatory and internal reporting, which includes monthly, quarterly, and annual reporting

● Maintain accounting controls and recommend policies and procedures to enhance process efficiencies

● Manage and monitor performance metrics, KPI tracking, and reports of the finance team.

● Ensure the timely processing of staff claims activities and supplier payments.

● Maintenance and enhancement of the MYOB software to meet companies’ requirements.

● Manage procurement of office supplies and pantry items for clinics regularly.

● Other admin duties assigned from time to time by the Management

Requirements

● A recognized Accounting Diploma or Finance Degree—minimum 2 years of working experience in a similar capacity.

● Supervisory experience is preferred.

● Prior experience in the healthcare industry is an added advantage.

● Knowledge of Business Accounting is a key requirement.

● Knowledge of handling a full set of accounts, payroll processing, CPF ruling, GST, and Tax regulations

● Motivated, proactive, and optimistic about overcoming challenges.

● Must be proficient in Microsoft Office, Excel, and Pivot Table. MYOB knowledge will be an advantage.

● Able to work independently with minimum Supervision.

● Able to meet deadlines and with good time management skills

● Excellent interpersonal, communication, and organizational skills are essential.

Detailed and meticulous, with a good balance between implementation and accuracy.

- Performing facial services and body treatments

- Providing after facial customer service and follow-up appointments with customers

- Educating customers on the products and informing them on promotions

- Achieving monthly facial service targets and compile daily sales tracking

- Counter maintenance and replenishment of inventory (saleable items, testers and collaterals)

- Conduct monthly stock take exercises

- Participate in workshops outside of sales floor

- Keep track of the Loyalty Card programs and updating of customer database

- To be well groomed at all time

- Performing facial services and body treatments

- Providing after facial customer service and follow-up appointments with customers

- Educating customers on the products and informing them on promotions

- Achieving monthly facial service targets and compile daily sales tracking

- Counter maintenance and replenishment of inventory (saleable items, testers and collaterals)

- Conduct monthly stock take exercises

- Participate in workshops outside of sales floor

- Keep track of the Loyalty Card programs and updating of customer database

- To be well groomed at all time

- Performing facial services and body treatments

- Providing after facial customer service and follow-up appointments with customers

- Educating customers on the products and informing them on promotions

- Achieving monthly facial service targets and compile daily sales tracking

- Counter maintenance and replenishment of inventory (saleable items, testers and collaterals)

- Conduct monthly stock take exercises

- Participate in workshops outside of sales floor

- Keep track of the Loyalty Card programs and updating of customer database

- To be well groomed at all time

looking for Massage therapist for a cat 1 spa ,customer is unisex,

if you dont have experience , training will be provided,and detail will be share in the interview,

will give priority for qualified massage certificate .

Salary range around $3000-$5000.

we looking forword your join ,and creating a better future together

Responsibilities:

Under the direction and guidance of the Registered Nurse, you will be responsible for providing basic nursing care, promoting a therapeutic environment and assisting the multi-disciplinary team in the delivery of care for our patients.

Requirements:

• Professional Certificate / NITEC in Nursing (please submit the transcript along with your resume)
• Must be enrolled with Singapore Nursing Board
• No working experience required
• Willing to do shift work

We provide:

• 5 days work week arrangement
• Training and development opportunities

Our Philosophy:

Albert Einstein once said, "Creativity is intelligence having fun." At OutcomesAI, we embrace this idea by tapping into the creativity and problem-solving abilities of our team members. Our work is guided by the principles of clarity, discipline, and consistency. We view our employees as true partners, bound by mutual respect and accountability.

We need optimists and idea generators. Happiness is a driving force behind our passion for excellence. We believe that meaningful and fulfilling work leads to happiness by providing a sense of accomplishment, purpose, and strong social connections. Our aim is to uplift individuals, both within our team and among our customers in the healthcare industry, through the positive outcomes we deliver.

We're seeking an experienced AI engineer to develop cutting-edge generative AI applications in healthcare. The ideal candidate will combine deep technical expertise to create innovative AI solutions that improve patient care and outcomes. You will have the chance to work with a world-class team to shape the future of healthcare with GenAI. You will work on and own ambitious projects with large impacts.

Key Responsibilities

• Research, evaluate, implement and deploy cutting edge GenAI technologies
• Model pre-training, fine-tuning, evaluation, deployment, monitoring and feedback
• Build algorithms and agentic frameworks, laid foundation for scalable AI systems

Requirements

• PhD/Masters in AI, Computer Science, Data Science, or related quantitative field
• 3+ years of experience as individual contributor on AI product (e.g., AI/ML engineer, SDE, DS)
• Deep understanding of concepts and algorithms underlying deep learning, including LLM/LMM
• Hands-on experience in LLM/LMM pre-training, fine-tuning, data curation and synthesis
• Experienced in agent frameworks such as Langchain and/or building custom agentic frameworks
• Strong coding skills in Python and experience in PyTorch or other deep learning frameworks
• Experience in MLOps, system integration and monitoring of ML models in production
• Hands-on experience building LLM-based solutions to solve domain-specific problems
• Excellent communication skills and ability to clearly articulate complex problems

Preferred Qualification

• Experience in healthcare industry and familiarity with healthcare data
• Ability to implement and deploy latest GenAI research into production system
• Publications in AI journals/conferences or contributions to open-source GenAI projects

About us

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah and Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.

Job Description

Your Team:

At Ordinary Folk, our mission is to revolutionise the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

We are looking for talented Locum Doctors to join our telemedicine platform and provide top-notch medical care via virtual consultations. If you're passionate about delivering quality patient care, we want to hear from you!

Key Responsibilities:

• Conduct online consultations with patients, providing medical advice, diagnosis, and treatment plans.
• Manage patient follow-ups and adapt treatment plans as necessary.
• Ensure compliance with telemedicine regulations and standards in Hong Kong.
• Collaborate with a multidisciplinary team, including pharmacists and other healthcare professionals, to provide comprehensive care.
• Maintain accurate and confidential medical records as per regulatory requirements.

What We Need:

• Medical Registration: Full Registration with the Singapore Medical Council (SMC).
• Telemedicine Training: Completion of the Ministry of Health (MOH) online training course for telemedicine.
• Experience: Minimum of 3 years of clinical experience post-qualification. Experience in online consultations is preferred but not mandatory.
• Language Proficiency: Proficient in English (additional languages like Mandarin, Malay, or Tamil are an advantage).
• Tech-Savvy: Comfortable using telemedicine software and digital platforms for consultations.

Work Hours:

Flexible schedule with options between 9am-9pm on weekdays and 9am-6pm on weekends. Able to commit to at least 15 hours per week is a plus.

Why join Ordinary Folk?

Our mission is to revolutionise the way people access medical treatment. We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep. Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

• We’re one of the fastest-growing healthcare companies in Asia.
• You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
• Join a team of 30 on the ground floor of an exciting start-up ready to blast off.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Overview

Reporting to the Director, Centre for Functional Movement & Enabling Technologies, this role will be to provide research, technical and administrative support to the investigators.

Job Responsibilities

• Conduct clinical trials, design experiments, collect and analyze data from projects / research studies
• Assist in 3D printing service to meet research and clinical needs, including working with clinicians and allied health professionals to innovate and provide clinical applications and solutions
• Assist in data analysis of MRI, EEG, EMG, and motion analysis data
• Source for, design, or modify mechanical parts for experiments
• Write and publish research papers in journals and conferences
• Present research findings at international workshops, conferences and internal project meetings
• Assist in writing grant proposals for funding
• Liaise with other team members, collaborators of projects and external vendors to realize the overall goal of the project
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties that are delegated by the PI.

Job Requirements

• Minimum Bachelor Degree in engineering or a related field
• Relevant previous experiences include 3D printing, rehabilitation engineering, neurophysiological signal processing and/or motion analysis
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Strong analytical, technical and problem solving skills
• Self-motivated individual who can work independently and also collaboratively in a multidisciplinary team environment
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Willing to travel between the Hospitals and external study sites as part of his / her work.

#L1-RT1

As Assistant Care Coordinator, Primary Care Partnerships in RHS Office, you are responsible for the following areas:

Job Responsibilities

• Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP).
• Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.
• Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.
• Participate in committees or projects to improve care processes related to preventive care or chronic disease management.
• Promote health screening and wellness to the patients through care planning and coordination of care in the community.
• Provide health coaching to PCN patients and work closely with PCN GPs to improve clinical outcome.
• Coordinate social and community referrals eg. Active ageing centre AACs, IRMS services, etc.
• Provide support in quality improvement projects.
• Perform any other administrative duties as assigned by supervisors.

Job Requirements

• Possess a Diploma (Preferably in Health or Social related)
• At least 1 – 2 years of relevant work experience (Fresh Graduate are welcome to apply)
• Strong communication and personal engagement capabilities of older adult in the community
• Able to multi-task and work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Able to respond to common inquiries or complaints from doctors, staff and patients
• Proficient in Microsoft Office
• Able to converse in local languages and dialects is preferred.

Job Description:

As an Assistant Care Coordinator in CareHub, you will be required to:

· Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.

· Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.

· Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

· Diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])

· Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply

· Good knowledge of various community services and support in the community setting will be an advantage

· Able to work as a team

· Strong organisational, coordination, interpersonal and communication skills

· Proficient in computer skills and Microsoft Office

· Able to converse in local languages is preferred.

· Able to work on weekend (on a rotation basis)

Job Responsibilities

• Support in outreach and engagement strategy and implementation to sign up to Health Together and encourage enrolment to primary care

• Engage internal and community stakeholders e.g. grassroots organisations and social service agencies with operations team to reach out to the residents

• Plan & execute engagement events to promote health programs to residents

• Support in planning & implementing Healthier SG engagement initiatives

• Understand the needs of the residents through outreach and feedback to planning and operations team

• Carry out projects/assignments as and when assigned

Job Requirements

• Bachelor degree in Business or any health related discipline

• Minimum 4 years of working experience, preferably in healthcare or events planning.

• Excellent written and verbal communication skill

• Event planning and execution skill

• Project Management

• Account Management

• IT savvy and good Microsoft office skills

• Resourcefulness in problem solving resilient in overcoming challenges

• Able to multi-task and work under tight timelines

• Good analytical and organization skills

• Attention to detail

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.