Overview

Our Healthcare Client is seeking a motivated individual to join their team as Senior/Executive, Staff Well-being, where you will support the development and implementation of staff well-being strategies within a healthcare organization. Reporting to the Manager, you will play a key role in planning, promoting, and executing workplace health and well-being initiatives that enhance employee health, engagement, and work-life balance.

Job Responsibilities

• Collaborate with internal and external stakeholders to design and implement health promotion and intervention programs aimed at improving staff well-being.
• Plan and organize health, sports, and social recreational activities for staff at the organizational level.
• Analyze data from health screenings to develop targeted health promotion initiatives and monitor program effectiveness through pre- and post-program assessments.
• Motivate and engage staff to take ownership of their health and overall well-being.
• Provide secretariat support for committees focused on workplace safety, health, and staff well-being to drive related frameworks and initiatives.
• Assist in digitalizing well-being initiatives for better connectivity and accessibility for staff.
• Oversee and manage sports and recreational facilities to ensure smooth operations.
• Collaborate with other healthcare institutions to plan and promote social and sports activities that foster staff interaction and team bonding.

Job Requirements

• Degree in Health Management and Promotion, Health Services Management, Sports and Wellness Management, or a related field is preferred.
• At least 2 years of experience in health promotion, sports, or event planning and management.
• Proficient in Microsoft Office applications.
• Experience conducting health or sports programs will be advantageous.

For candidates with more working experience, they may be considered for more senior position

This role offers an opportunity to make a meaningful impact on staff well-being and engagement in a healthcare environment. If you are passionate about promoting health and wellness in the workplace, send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work location in Bugis

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

Job Description & Requirements

Responsibilities:

• Perform initial consultation to ascertain client's wants and needs.
• Clean, trim and removing old nail polish from fingernails and toenails
• Able to draw nail art, 3D and acrylic nails
• Clean and disinfect all instruments properly.
• Ensuring workstations are kept clean and orderly.

Requirements:

• At least 1 year relevant experience as a manicurist.
• Possess good knowledge of manicure and pedicure techniques.
• Effective communication skills.
• Good customer service skills.
• Relevant Nail Certification
• Willingly to work on weekends / public holidays and retail operation hours

Qualifications & Experience:

• Registered as WSHO with MOM
• More than 3 years of experience in LTA sites

Job Description & Requirements

• Ensure that all construction activities comply with Singapore's safety regulations and standards, such as the Workplace Safety and Health Act (WSHA) and associated regulations.
• Conduct regular risk assessments to identify potential hazards on construction sites and develop plans to mitigate these risks.
• Organize and facilitate safety training programs for construction workers to educate them on safe work practices and procedures.
• Conduct routine inspections of construction sites to identify safety violations and address them promptly.
• Ensure that safety equipment and protective gear are in good condition and readily available.
• Investigate accidents, incidents, or near misses, and report them to the relevant authorities and management.
• Recommend corrective actions to prevent similar incidents in the future.
• Develop and implement emergency response plans for construction sites, including fire safety, first aid, and evacuation procedures.
• Maintain accurate safety records and documentation, including incident reports, safety training records, and safety audits.
• Promote a culture of safety among all construction workers and contractors.
• Conduct regular safety meetings with workers and management to discuss safety issues, share best practices, and address any concerns.
• Ensure that all workers are provided with and properly use personal protective equipment (PPE) as required by regulations and site-specific hazards.
• Maintain open and clear communication with construction management, contractors, and regulatory agencies regarding safety issues and compliance.
• Perform safety audits and assessments to evaluate the effectiveness of safety programs and procedures and recommend improvements.
• Maintain accurate records of safety-related documents and reports, including training records and incident reports.

Location:

• Jurong depot

Masseur (Non-Medical) (Including Foot Reflexologist)

Health spa requires

* All races are welcome and only for Singaporean / PR

* Full-time/ Part-time - Male/ female therapists ( Non-medical )

* Perform body treatment include back, shoulder & body massage- Carry out treatment according to

company standard operating procedure and service standard to do personal foot/body massage

and spa treatments according to company standard.

* Maintain high level of professionalism Customer service - Be polite and Courtesy when greeting the

guest

* Self-discipline on personal hygienic, maintain cleanliness at all times and presentable

* Able to converse in different languages for multi-languages

* Related skill in Therapist / Beautician/ Masseur is an advantage.

* For spa therapist ( Non-medical ) , company will arrange for course for those interested in service sector

and have the willingness to learn the skill and have a positive working attitude.

* Basic salary S$3,600-S$5000

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

• hair stylist who can perform all kinds of hair services : washing, cutting and styling.
• have the ability to create fashion color and hair cut.
• strong sense of fashion, knowing latest hair color and cut.
• able to work weekend.
• at least 3yrs experience in hair industry.

Interested personnel, please indicate experience and expected salary

CLINIC MANAGERS

Job Description:

· Management of overall clinic operations and in accordance with the latest MOH/HCSA and other related regulatory guidelines.

· Management of stock take and expiry of inventory.

· Ordering of consumables supplies and medications with Just-In-Time inventory management.

· Upkeep of all management reports for submission.

· Handling of petty cash and banking of funds.

· Checking and submission of all CHAS and Insurance claims.

· Annual staff appraisal.

· Clinic revenue performance, budget, targets, and cost control.

· To check and approve the PO and ensure the inventory level are reasonable and do a check on the holding stock level.

· Collate Purchase Report, DO, Invoices to Purchasing dept twice a week.

· Handling of patient’s complaints and reporting to management.

· Liaison between HQ and clinic staff.

Requirements:

· Polytechnic graduate

· At least 3 years of experience in managing clinics.

· Exceptional organisational and independent problem-solving skills to ensure that quality services are provided effectively.

· Ability to identify improvement opportunities and drive continuous improvement in the clinic.

· Ability to lead, supervise and motivate clinic staff to perform their duties efficiently.

Overview:

Our Healthcare client is seeking a dynamic and visionary Deputy Director/Assistant Director to spearhead our community health initiatives. This role offers an exciting opportunity to lead the development and execution of strategies that promote health and wellness across diverse communities.

Key Responsibilities:

• Innovative Strategy Development: Craft and implement cutting-edge strategies and frameworks for community health programs that drive real, measurable outcomes.
• Empowerment & Engagement: Design and roll out plans that empower communities to take proactive control of their health. Cultivate a vibrant culture focused on preventive care and healthy living.
• Strategic Partnerships: Forge and nurture strategic partnerships with grassroots organisations, social service agencies, and healthcare providers to enhance integrated care and improve overall population health.
• Leadership Excellence: Inspire and guide a talented team, ensuring they have the resources and support needed to thrive. Promote a collaborative and high-performance work environment.
• Impactful Initiatives: Develop and oversee initiatives that make a tangible difference in community health and integrated care, leveraging your expertise to drive success.

What We’re Looking For:

• Bachelor’s Degree in healthcare or business-related fields.
• A minimum of 10 years of relevant experience in healthcare, strategic planning, and partnership development, with at least 5 years in a leadership capacity.
• Proven strategic thinker with a track record of successful planning and execution.
• Exceptional writing, interpersonal, and communication skills.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, we want to hear from you! Please send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Job Responsibilities

Corporate Planning and Development

• Work with stakeholders to review the strategic workplan priorities for Regional Health System Office in response to changes in operating landscape and MOH’s directions
• Coordinate and prepare annual workplan and financial budget for collective appreciation and decision-making
• Prepare presentation slides on development of corporate strategy, annual workplan and budget;
• Provide secretariat support, including minute taking, and staffing meetings and conversations as part of the Pophealth Headquarters
• Oversee and maintain the calendar of events and coordinate strategic-level meetings

Performance Management

• Facilitate reporting of work targets and workstreams by various departments and divisions
• Review and monitor corporate KPIs and goals; staff and facilitate discussions to drive consensus among stakeholders

Space Management

• Facilitate working level discussion and timely follow up on requirements for overall workspace planning
• Manage overall office and space seating plan for RHSO departments

Others

• Organise events such as townhall and other staff engagement activities to support the communication of corporate strategy and foster organisational team bonding

Job Requirements

• Bachelor Degree with good communication and writing skill
• At least 3 years working experience
• Ability to work in a fast-paced and able to multitask
• Possess sense-making and critical thinking skills

Prior experience in secretarial work and healthcare experience is an advantage

Job Responsibilities

Strategic, organisational planning and development:

• Support organizational planning, developmental and implementation of workplans based on MOH/NUHS/RHSO strategies
• Research, plan and provide support for management retreats, prepare presentation materials, document templates, reading materials and meeting minutes to achieve strategic outcome.
• Support and/or organise PopHealth HQ activities to strengthen the positioning and growth of the Regional Health System.

Secretariat Functions:

• Facilitate meeting proceedings, e.g., ensure quorum, project slides and processes for an effective and efficient meeting, including helping out in logistical preparations as part of the team
• Write accurate, coherent, and succinct notes of meeting and other needed documentation for timely approval and clearance.

Workplanning and Budgeting:

• Coordinate key strategic meetings to meet organisational objectives
• Coordinate RHSO’s workplanning and strategic planning cycles, working with management and IT/Finance departments to identify overall goals and priorities to shape RHSO’s future workplans and direction
• Consolidate department's resource requirements and plan ahead for budgetary requirements

Job Requirements

• Bachelor Degree with good communication and writing skill
• Ability to work in a fast-paced and able to multitask
• Possess sense-making and critical thinking skills
• Prior experience in secretarial work and healthcare experience is an advantage

As a senior team lead, you will be overseeing the outreach and programme specialist team and ensure that the work is aligned with our vision and mission. You will play a key role in helming centre operations, strategic plan, business development and stakeholders

engagement. The team’s functions include project management, programme development, research and evaluation. You will also have opportunities to serve and interact with a wide range of clients to improve their mental wellbeing.

Responsibilities:

Operations

• Manage day-to-day operations, including administrativeoversight
• Develop and implement operational systems and service flows
• Ensure budget compliance, manage KPIs and financial reports
• Organize and manage events as part of our strategy inalignement with SAMH’s Vision and Mission
• Undertake supervision and performance appraisal

Business development and stakeholder engagement

• Collaborate with internal stakeholder for service delivery and excellence
• Seek and increase funding source for sustainable service development and continuity
• Foster relationships with external agencies for continual engagement

Strategy Development

• Identify and analyze future trends and historical data
• Develop a strategic plan/roadmap for SAMH Creative Services,integrating services within a wellness center
• Cascade strategic directions through team huddles, providingtimely progress reports
• Plan and review staff requirements, career progression, and
• Identify, define and implement assessment and measurement tools

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline

• At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Overview

The Job Holder will support in building improvement capabilities and culture in the NUHS Regional Health System Office (RHSO), including community partners such as GPs. The Job Holder will be involved in co-developing and conducting quality improvement training for RHSO staff and community partners, as well as facilitate and coach small to large scale improvement projects through the use of appropriate tools/methodologies.

Job Responsibilities

1. Deliver QI Training

• Develop training materials and resources (e.g. training guides and e-learning videos) on quality improvement
• Conduct and facilitate quality improvement training sessions/workshops for RHSO staff and partners
• Gather feedback on training sessions and use of appropriate improvement methodologies/tools
• Deliver training on lean management and human-centred tools to impart knowledge and skills to hospital staff.

1. Facilitation of improvement projects

• Facilitate and coach department/division and organisation-wide level improvement projects to improving quality and processes through the use of appropriate tools/methodologies
• Monitor the progress of improvement activities and guide teams to take appropriate actions
• Assist in interpreting data to measure the effectiveness of the improvement activities

1. Strategy & Culture Building

• Assist in development and implementation of Improvement framework and strategies
• Support initiatives or events that promote improvement and Innovation culture in RHSO
• Lead engagement with HODs to influence and identify areas of improvement in quality and safety

1. Any other tasks as assigned

Requirements

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration, Industrial Design

Prior healthcare sector experience is preferred

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Proficient in quality improvement methodologies such as Lean, process/value-stream mapping, design thinking
• At least 1-2 years of experience in facilitating workshops and conducting trainings
• Confident in coaching and guiding fellow colleagues in Quality Improvement tools
• Certified Six Sigma Green/Black Belt will be an added advantage
• Able to engage stakeholders and work through doctors, nurses, allied health professionals, operations and administrative staff
• Able to work independently and as a team
• Ability to perform even under tight timelines
• Good analytical and organization skills
• Good writing and verbal communication skills
• Open to learning and trying new things. Able to grasp concepts easily and be able to think on the feet.
• Highly self-driven and self-motivated, positive attitude and perseverance to overcome obstacles

Overview

To lead and manage a team to functional Screening Operations. The role includes but not limited to: ensure smooth running of operations at Functional Screening events, monitor and track programme KPIs to ensure KPIs are achieved, review and update policy on a timely basis.

Job Responsibilities

1. Plan and implement health screening events calendar to meet annual target.
2. Ensure programme KPIs, service standards and operational targets are met.
3. Events are carried out efficiently and within timeline.
4. Workflows are reviewed, documented and communicated to all stakeholders within timeline. All workflows are carried out according to guidelines, standards and policies.
5. Adverse events are attended to promptly and followed through according to guidelines, standards and policies.
6. Manage the resources and improve processes to deliver the KPIs of the programme.
7. Ensure the internal policy and procedures are properly documented.
8. Ensure follow up of functional screening (L2) within the target timeline.
9. Ensure accurate and timely submission of data to MOH.
10. Maintain the health screening database.
11. Analyse the screening and follow up data.
12. Engage and ensure team members are guided to deliver the desired team results.
13. Carry out projects/assignments as and when assigned to deliver expected results of projects/assignments.

Job Requirements

• Bachelor degree in any discipline
• Minimum 5 years of working experience, preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

1. Company Background

Kosmode Health is a deep-tech spin-off from Food Science & Technology Department, at National University of Singapore. Driven by a mission to expand access to health from nature, Kosmode Health enables repurposing of food processing wastes for human nutrition; as demonstrated by repurposing of Barley Spent Grains, a by-product of beer and malt production, into W0W®noodle.

Having demonstrated the feasibility of repurposing Barley Spent Grains, into W0W®noodle -the world’s only functional food clinically proven to have 0 Glycemic Response (i.e. 0 blood sugar response), Kosmode Health continues to set the standard in Sustainable Functional Food by repurposing other Food Processing Wastes into variety of functional food for human nutrition. Kosmode Health’s vision is to be a Thought Leader and Enabler in sustainable functional food that is good for both people and the earth, leveraging our extraction technology/food formulation expertise and repurposed functional ingredients.

As KosmodeHealth is poised for commercial expansion, we seek health & sustainable mission-driven individuals to support factory and ops efficiency.

1. Overall Job Scope and responsibilities

The production/operations intern reports to the Factory Manager and is responsible for efficiency of manufacturing and overall factory management. Successful candidate will be exposed to factory management & operations; functional ingredients production and formulations; supply chain/logistics planning to ensure streamline production and timely fulfilment of order.

Specific tasks include:

Factory Production

• Manufacturing of functional ingredients, premixes and functional food.
• Factory equipment production process optimization
• Facility and equipment management, arranging for certification and licences
• Planning of production schedule through coordinating equipment, labour, and material availability.
• Support development of streamlined supply, manufacturing, ordering & delivering process to achieve maximum efficiency when fulfilling customers' orders.
• Troubleshooting of production issues to minimize delays in production.
• Upkeeping of production records for traceability
• Implement strict sanitization and cleaning procedures after each production while monitoring the production area hygiene and cleanliness
• Setting up cleaning and the maintenance schedule to ensure machinery/equipment are in working condition.
• Establish of any new processing Standard Operating Procedure
• Provide support and coordinate logistic activities of product goods
• Co-ordinate activities and stakeholders to ensure satisfactory delivery of contract services and in-house development projects.

Sales Operations

• Packing of products, arrangement of logistic for orders fulfilment.
• Support sales operation, logistic Participate in business development, marketing and customers’ acquisition activities.
• Operate business processes and systems (eg. HR, finance, admin) to ensure operational efficiency.

C. DESIRED CANDIDATE PROFILE

Academic Qualifications and Availability

• 3rd or Final year diploma in Food Science & Technology/Chemical Engineering/Bioengineering/Chemistry/BioChemistry/or any other engineering discipline.
• Relevant internship/working experience can be considered.

Skills and Experience

• Good commandment of English.
• Strong interpersonal and communication skills.
• Problem Solving
• A resourceful, self-driven team player who is able to work in a highly collaborative, cross-functional working environment.
• Good personality with can do attitude.
• Possess experience in machinery maintenance and ability to trouble electrical issues

Duties and Responsibilities

Clinical Care

• Make frequent rounds and attend to residents’ needs. Ensure the safety, comfort and well-being of the residents and report residents’ needs to the nurse
• Assist in ensuring the comfort and good personal hygiene of the residents under his/ her care, and keeping them clean, e.g. oral toilet, showering and grooming, trimming of nails, changing of diapers, changing of clothes and bed sheets
• Assist in serving meals and oral feeding of resident without swallowing disorders
• Assist nursing care staff in the transfer and positioning of non-ambulant residents
• Assist and participate in residents’ recreational, occupational, social and therapy programmes
• Assist nurses to ensure residents take their medicines
• Accompany residents to specialist outpatient clinic for follow-up appointments and outing trips
• Assist in last offices

Quality

• Maintain a safe and clean environment, e.g. cleaning and mopping of spillage or discharges, cleaning of residents’ bed and bedside locker, making of beds
• Participate in staff development programmes
• Is responsible to be familiar with the Standard Operating Procedures (SOP) and all emergency protocols

Administration

• Maintain accurate documentation of care rendered and confidentiality of residents’ information

Job Requirements:

• Primary/ Secondary education

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

A. COMPANY BACKGROUND

Kosmode Health is a deep-tech spin-off from Food Science & Technology Department, at National University of Singapore. Driven by a mission to expand access to health from nature, Kosmode Health enables repurposing of food processing wastes for human nutrition; as demonstrated by repurposing of Barley Spent Grains, a by-product of beer and malt production, into W0W®noodle.

Having demonstrated the feasibility of repurposing Barley Spent Grains, into W0W®noodle -the world’s only functional food clinically proven to have 0 Glycemic Response (i.e. 0 blood sugar response), Kosmode Health continues to set the standard in Sustainable Functional Food by repurposing other Food Processing Wastes into variety of functional food for human nutrition. Kosmode Health’s vision is to be a Thought Leader and Enabler in sustainable functional food that is good for both people and the earth, leveraging our extraction technology/food formulation expertise and repurposed functional ingredients.

As KosmodeHealth is poised for commercial expansion, we seek talented individuals who thrive on solving industry problems, are resourceful multi-taskers with the resilience and perseverance to drive success in a people-centric culture where integrity is the core value, and quality a given.

B. OVERALL JOB SCOPE & RESPONSIBILITIES Role & Responsibilities

The successful applicant supports the Marketing Manager in the planning and execution of business development & marketing activities. In addition to development & implementation of online & offline marketing programs, the successful candidate will be involved in planning & execution of new product launches.

This position requires a deep passion in creating market impact with the science & technology Kosmode developed. The ideal candidate should therefore have a science foundation with a creative flair to create layman friendly content and blogs; and develops online and offline marketing campaigns and activities

Specific tasks include:

• Generate & develop leads for Business Development

• Acquire, keep, grow subscribers and customer base through good subscribers/customers management, engagement and communication.

• Participate in business development activities & customer relations management

• Conduct Market and competitors’ intelligence research

• Develop marketing decks, videos and marketing collaterals for corporate & product branding and awareness

• Craft, implement online & offline marketing campaigns to drive market share and the sale of W0W® noodles

• Organize both online and offline marketing events

• Monitor and track progress of events/campaigns using various metrics and report event ROI based on key objectives and metrics.

• Support development of branding & marcom strategies

• Manage and update corporate & W0W® noodle websites

• Prepare/edit video for social media post

• Design and develop corporate and product collateral that is consistent with corporate and brand positioning

• Design product packaging

• Perform other duties and assist with special projects as assigned.

C. DESIRED CANDIDATE PROFILE Academic Qualifications & Experience

• Final year diploma student in Business Administration/ marketing, or equivalent, Mass Communication, New Media.

• Relevant knowledge in biology and chemistry is a strong advantage

Skills and Experience

• Excellent communicator, skilled in written and verbal communication.

• Experience in basic data analytics.

• Social Media Marketing skills (e.g. Facebook, LinkedIn, Instagram) and up-to-date with trends in social media use.

• Strong research and writing skills; explore creating social media contents and writing of blogs, from research articles and publications.

• Ability to create engaging, impactful marketing collaterals and social media posts.

• Graphic design, photography, programming skills and video editing/creation are strong advantages

• Self-driven resourceful individual with demonstrated ability to work within resource constrain

The Trainee will be responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.

Specific Responsibilities

1. Overseeing local and regional sales, promotions and campaigns.

2. Planning and directing the hiring and training of new Sales Representatives.

3. Directing and coordinating all sales activities locally and regionally.

4. Preparing sales budgets and projections and approving expenditures.

5. Tracking and analyzing sales statistics based on key quantitative metrics.

6. Handling and resolving customer complaints regarding a product or service

Setting discount rates and determining price schedules.

7. Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).

8. Serving as the face of the organization to internal and external partners.

9. Making data-informed decisions to drive performance and resource allocation

Developing and maintaining relationships with key clients.

10. Setting sales quotas and goals

11. Overseeing and directing performance of the sales team.

12. Identifying emerging markets to find new sales opportunities.

13. Defining

Technical Skills and Competencies

1. Planning and Development

2. Product Knowledge Training

3. Team management & Strong Communication skill

4. Customer service

5. Networking, Collaboration Skills & Sales techniques