The incumbent shall be responsible to :

• Provide respiratory care services to patients with cardio-respiratory diseases and disorders by assessing patient's respiratory status, recommending, implementing and evaluating appropriate therapy
• Plans, evaluates and implements diagnostic and therapeutic respiratory care services to aid and assist the physician in the diagnosis and management of patients
• Responsible for the inventory, care and maintenance of respiratory related equipment and assists with the general functions involving the Respiratory Therapy Department

Job Requirements :

• Degree from a recognised school of Respiratory Therapy, preferably with Registration for Respiratory Therapists (Certification Exam)
• Certifications in Advanced Cardiac Life Support (ACLS) and Basic Cardiac Life Support (BCLS) is preferred
• At least 2 years of adult multi-disciplinary critical care experience
• Ability to communicate effectively with patients and other healthcare workers and demonstrate a willingness to take on challenges, innovative and well-motivated to apply and share knowledge and skills
• Ability to work independently and be part of a team that is committed to providing quality, cost-effective and specialised care to our patients

The incumbent is responsible to :

• Help patients restore and maintain their mobility, functional independence, and psychological and social well-being, from movement disorders as a result of age, disease and injury
• Use physical approaches such as exercise prescription, manual therapy, patient education, airway clearance techniques and electro-physical modalities
• Supervise therapy assistants and guides junior or new physiotherapists

Job Requirements:

• Degree in Physiotherapy recognized by the AHPC with conditional or full registration and valid practicing certification
• Minimum 1 year of relevant experience

Job Description

The incumbent shall be responsible to:

• Perform Pressure Studies and Vascular Ultrasounds
• Provide preliminary Vascular Diagnostic Investigation reports for clinicians
• Assemble, check, operate and maintain vascular diagnostic lab equipment and instruments based on hospital and manufacturer’s established guidelines and procedures
• Supports administrative and management functions in ensuring the smooth running of the vascular diagnostic laboratory daily

Job Requirement:

• Degree in Biomedical Science or Science related course (preferably with specialisation in qualifications in vascular sonography)

Overview

Reporting to the Head of Psychology Department, you will assist in providing cost-effective neuropsychological assessments for assisting in the diagnosis and rehabilitation of the patients of JurongHealth Service, and in empowering our community to take ownership of their health by providing talks and trainings.

Job Responsibilities

You will be responsible for the following :

• Conducting neuropsychological assessments for assisting in diagnosis (e.g. of intellectual disability, ADHD and dementia), and rehabilitation (e.g. in patients with stroke, traumatic brain injury, and other neurological conditions) in both inpatient and outpatient settings
• Assisting in awake craniotomy
• Developing and delivering educational talks and workshops on neuropsychological topics to both healthcare providers and the public
• Completing administrative work (e.g. monthly statistics and KPIs) in a timely manner
• Contributing to clinical research as a member, when necessary

Requirements

• Master's degree in Clinical Neuropsychology
• Passionate about working in the healthcare sector
• Comfortable working with the elderly
• Experience working with adolescent, adult or geriatric population in a hospital setting is a plus
• Effective billingual in English and another local language
• Able to function independently in a complex environment
• Excellent interpersonal skills and a team player as staff is required to work closely with various multi-disciplinary teams
• Eligible for registration or registered with the Singapore Psychological Society and the Singapore Register of Psychologist
• Able to work Saturday when required

You will assess, diagnose, and implement treatments for a range of problems related to the foot and lower limbs in the primary care setting. Using your specialist skills, you will treat a broad spectrum of patients ranging from low-risk foot conditions such as corns, calluses, and pathological nail conditions, musculoskeletal cases to high-risk diabetic foot ulcers. You will also be involved in the prescription of custom-made foot orthoses. In addition, you will educate patients and family members or caregivers on preventive foot care and the continued treatment of disorders, and conduct talks relating to foot care. You will also contribute towards continuous quality improvement in the department and provide guidance to trainees and students.

Requirements

• Degree in Podiatry from a recognized university.
• Registration with the relevant governing body of this profession, if applicable.
• Ability to work well independently in a challenging environment alongside a multi-disciplinary team.
• Ability to demonstrate and articulate sound clinical knowledge and reasoning, critical thinking, judgement, and decision-making in the provision of care.
• A patient-focused individual with a genuine desire to make a difference in community healthcare
• Ability to thrive in a fast-paced environment and travel to different polyclinics in the West.
• An individual with a passion for a healthcare career and who is inspired to move ahead despite challenges.

The incumbent is responsible to:

• Perform radiographic examinations in general or advanced imaging modality (e.g. Ultrasound, CT, Nuclear Medicine, MRI, Angiography, etc)
• Provide excellent services and care to patients
• Adhere to safe work practices especially patient safety, radiation protection and infection control
• Supervise student radiographers
• Actively participate and contribute in quality improvement projects and quality assurance programmes

Job Requirements:

• Recognized Diploma / Degree in Diagnostic Radiography
• Registered or Eligible for AHPC registration
• Minimum 1 year of relevant experience
• Candidate with experience of MRI, Ultrasound, Nuclear Medicine, Mammography, CT or Angiography will be an advantage
• Willing to perform shifts which include weekends / public holiday and on-call duties
• Good interpersonal and communication skills

At JurongHealth Campus,we believe that our patients are the focus of our work and we render the bestcare and service to them. We are changing the face of public healthcare andcarving out new paths to improve our processes and services. We value ourteam’s contributions and ensure that our staff are competitively rewarded andsupported.
Join us, where we place the value of every staff member and the care of everypatient at the centre of all we do.

Job Description:

You will provide SpeechTherapy Services primarily in an acute healthcare setting. You will be expectedto participate in various community services by the rehabilitation departmentand contribute to quality and clinical improvement initiatives of the hospital.You will diagnose and manage speech, language, voice and swallowingdifficulties in adult and paediatric populations.

Job Requirements:

• Bachelor Degree in Speech Therapy, with experience in both inpatient and outpatient services
• Conditional or Full Registered with AHPC
• Competent in dysphasia assessment and management
• Keen interest and dedication in the rehabilitation of patients
• Team player with good interpersonal skills
• Able to work independently

About us:
Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH),collectively known as JurongHealth Campus, are members of the NationalUniversity Health System (NUHS).
We centre our culture and mission around our patients and design our processesto bring satisfaction to our patients and their caregivers. Our staff enjoy anopen, collaborative and fun working atmosphere that enables each individual toperform and maximise potential. We take pride in treating our staff as one bigJurongHealth Campus family, where everyone works together in a passionate andsupportive environment.
If you believe in our purpose of delivering “Incredible Care & Health,Together”, reach out to us today.

The incumbent isresponsible to:

• Assess effectively, set appropriate goals, implement appropriate treatment plans, execute safe therapy, re-assess timely and modify treatment when necessary for patients referred for occupational therapy
• Practice within areas of professional competence and seek clinical support from supervisor and other healthcare professionals when appropriate
• Communicate and work effectively as a team with referring doctor and other members of the medical team regarding patient care
• Ensure all patients' records are updated accurately and promptly at all times
• Undertake continuing professional development of skills and knowledge proactively and regularly through self-study, continuing education presentations, case discussions and research
• Assist with clinical education of students and job training of therapy assistants
• Supervise therapy assistant or other support staff to carry out treatment

Job Requirements :

• Recognised Diploma in Occupational Therapy with 2 years of experience or Entry Level candidates with Degree in Occupational Therapy
• Conditional or Full Registration granted by Allied Health Professional Council (AHPC)

Roles & Responsibilities

- Teach and train individuals in the art of Muay Thai.

- Lead engaging and effective classes for students of various skill levels and ages.

- Provide technical instruction and individual feedback on techniques.

- Ensure safety and injury prevention during training sessions.

- Evaluate student progress and develop individual training plans.

- Create structured training programs tailored to different skill levels.

- Foster a positive and motivating training environment.

- Maintain equipment and facilities.

- Stay updated on industry trends and continue personal development.

- Possess strong communication, interpersonal, and organizational skills.

Responsibilities:

• Perform skin/body analysis and recommend treatments/products.
• Maintain high customer service standards.
• Learn about various aesthetic treatments (face, body, skin, slimming, hair removal, teeth whitening).
• Meet or exceed sales targets.
• Coordinate appointment bookings and follow-ups.

Requirements:

• Minimum 1 year working experience in sales/beautician.
• Self-motivated to meet sales targets.
• Proven track record in sales.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

You will facilitate patients’ journey through the various service points in polyclinic by assisting with patients’ registration, appointment scheduling and rescheduling, referral, and payment. You will provide patient care services such as measurement of height, weight, and blood pressure. You will promote and educate patients of self-help services and mobile applications. You will also manage patients’ general enquiries and screen patients’ general condition. You will perform outgoing calls to patients to attend to their escalated requests. You will provide administrative support as and when required. This position is on a 5.5 days’ work week.

Job Requirements

• Polytechnic Diploma, GCE A / O / NITEC qualification.
• Experience in frontline and customer service preferred.
• Excellent interpersonal and communication skills.
• Good team player with passion for service excellence.
• Able to multi-task and work in a fast-paced and dynamic environment

Responsibilities:

• Perform skin/body analysis and recommend treatments/products.
• Maintain high customer service standards.
• Learn about various aesthetic treatments (face, body, skin, slimming, hair removal, teeth whitening).
• Meet or exceed sales targets.
• Coordinate appointment bookings and follow-ups.

Requirements:

• Minimum 1 year working experience in sales/beautician.
• Self-motivated to meet sales targets.
• Proven track record in sales.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Develop new product formulations and generate product specifications
• Sourcing of new suppliers
• Responsible for market research, project management, and coordination.
• Service and develop relationships with existing and potential suppliers.
• Expand market share and explore new business opportunities.
• Registration of new products, renewal of current product licenses, and obtaining HSA licenses for marketing activities, i.e. packaging change, text on banners & poster.
• To maintain regulatory documentation and submission with HSA.
• To maintain Product Registration, Medical information databases, and scientific training when required.
• Conduct research and generate technical product information for sales & marketing purposes
• To support new product development, regulatory-related projects, and helping sales/marketing whenever the need arises.
• Handle phone calls, email inquiries, and feedback
• Handle Quality Check related issues
• Other ad-hoc duties deem fit by superior

Requirements:

• Minimum Diploma in Food Science / Pharmaceutical Science with 1-2 years working experience
• Experience in the healthcare/FMCG industry will be advantageous
• Meticulous, with good organizational skills
• Good communications and interpersonal skills
• Confident, enthusiastic, and self-motivated

Responsibilities:

• Perform skin/body analysis and recommend treatments/products.
• Maintain high customer service standards.
• Learn about various aesthetic treatments (face, body, skin, slimming, hair removal, teeth whitening).
• Meet or exceed sales targets.
• Coordinate appointment bookings and follow-ups.

Requirements:

• Minimum 1 year working experience in sales/beautician.
• Self-motivated to meet sales targets.
• Proven track record in sales.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Industry

Beauty salons and spas (including slimming, skin care and hair care centres)

Job Title

Senior Shop Manager

Occupation

SHOP SALES MANAGER

Job Description & Requirements

Roles & Responsibilities

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance
• Please contact us at 86902358 (wechat/whatapp)

Roles & Responsibilities

Responsibilities:

· Manage team of beauticians and spa therapists

· Leading outlet to achieve sales target

· Provide professional facial services

· Provide professional consultation and advice customers on suitable beauty products and treatments

· Handling customer complaints, motivate staff morale, provide guidance to staff

· Handle customer enquiries

· Ensure good customer experience and service standard

Requirements:

· Sales experience is a must

· At least 2 year(s) of proven relevant working experience in beauty industry is required for this position. Eg, Beauty Manager, Shop Manager, Spa Manager

· Experienced beauticians and consultants interested in management position but without management experience are encouraged to apply

Working Hours:

·Work location: Bedok (3 mins from MRT)

hours: 10:30am - 08:00pm, 6 days work week.

Please contact us at 86902358 (wechat/whatapp)

Responsibilities:

• Conduct construction site WSH inspections.
• Provide advice, consultation and recommendation to implement and maintain safe working site condition, compliance to WSH and Environmental acts and regulations
• Attend the site safety audit conducted by Authority and Client’s representatives
• Attend Authority and Client’s representatives Meeting
• Conduct job hazard analysis to determine safe working practices and controls measures.
• Conduct safety briefing/In-house training
• Prepare and plan for documents for Company/ Authority audits

Requirements:

• Candidates must process at least Diploma / Degree in Mechanical Engineering or its equivalent.
• Minimum 2-3 years relevant experience in Construction/M&E industry.
• Registered WSHO and ECO preferred.
• Familiar with ISO 45001 and ISO 14001 is an added advantage.
• Driving license class 3

Benefits:

• Basic Salary up to $2,600 with yearly increment based on performance.
• 6 off days in a month, 10 days annual leave and other leave perks.
• Many performance incentives upon achieving various KPIs
• High commission and good career progression
• Dental, Medical Insurance and Health Screening, Childcare Benefits and more.

Job Description:

This is a full time role for a Beauty Consultant located in Jurong East. Our client is a leading provider of Medical Aesthetic treatments. You will be responsible to provide the sale service regarding the aesthetic treatments to clients such as machine-based facials, slimming, hair removal, coolsculpting, emsculpt, led teeth whitening and more. Also, you need to perform skin/body/hair analysis for new and existing customers as well as makes professional recommendations on products and treatments to clients. You need to maintain top-notch customer service standards, handle customers' requests and enquiries and achieve and exceed monthly sales targets

Qualifications:

• 1 year experience as a Beauty Consultant or Beauty Advisor is an advantage
• Proven sales track record

Collaborate with cross-functional teams to develop and support business applications, adhering to company and industry best practices.

Actively participates in analysis, design, coding and testing phase.

Perform maintenance and troubleshooting of issue in existing solutions.

Participates in R&D effort on new and exciting technologies.

Requirements:

Diploma or Degree in Computer Science

Minimum 1 year of hands-on experience in Web Applications development.

Skilled in C#, ASP.Net, .Net Core, MS SQL, Angular, Jquery, Flutter.

Experience in mobile app development (Flutter) is an added advantage.

Attention to details, committed and responsible with strong working ethic, able to work on tight deadlines.

Self-motivated individual with the ability to learn and develop independently in a fast paced environment.

Strong analytical and problem-solving skills and good team player with good communication skills.

Location: HOP Medical Centre (Palais Renaissance, 390 Orchard Road #11-03/04, Singapore 238871)

Job Type: Freelance/Contract

Date: 22 August 2024

Time: 1-5pm

Remuneration: $30-50/hr (negotiable)

Job Description:

Health Outreach Programme is seeking enthusiastic and professional freelance models to participate in our upcoming advertisement shoot. We are filming at our medical centre and require individuals to portray roles as patients and medical staff. This opportunity involves acting in non-speaking roles and participating in photo shoots if needed.

Key Responsibilities:

· Portray patients and medical staff in a realistic and engaging manner for video advertisements.

· Follow directions from the director and production team to ensure accurate representation of the medical scenarios.

· Participate in photo shoots if needed that may include various poses and settings related to medical care.

· Maintain professionalism and a positive attitude throughout the shoot.

Requirements:

· Individuals above 25 years old and from various ethnic backgrounds are welcome to apply!

· Professional, pleasant appearance and demeanor are essential.

· Previous experience as a model or actor is preferred but not required!

· Please arrive in smart casual attire for the shoot.

To apply, please send your resume/CV and a recent photo/headshot of yourself to +65 9669 5817 via WhatsApp or Telegram.

Additional Information:

All participants will be required to sign a form granting permission to use their videos and images in our marketing promotional materials.

About HERMOSA

In certified collaboration with ISOV Korea, HERMOSA is a skin management centre dedicated to making a significant impact in the skincare industry. At HERMOSA, we believe that providing service with genuine care is key to achieving superior performance.

Our people are at the core of HERMOSA. We are convinced that when our team members work with passion and dedication, we foster a positive culture and create a happy, enjoyable working environment.

Whether you are at the beginning of your career or seeking to advance it, HERMOSA wants to provide you a platform for growth and meaningful contributions in the skincare industry. Join us in creating a positive impact, both within our centre and beyond.

Job description

Responsibilities:

• Perform skin/body analysis and recommend treatments/products.
• Maintain high customer service standards.
• Learn about various aesthetic treatments (face, body, skin, slimming, hair removal, teeth whitening).
• Meet or exceed sales targets.
• Coordinate appointment bookings and follow-ups.

Requirements:

• Minimum 1 year working experience in sales/beautician.
• Self-motivated to meet sales targets.
• Proven track record in sales.

__________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description & Requirements

* Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.

* Prepare forms to be implemented at the workplace such as safety checklist, Risk Assessment, Method Statement, Safe Work Procedures, etc

* Deploy Workplace Safety and Health (WSH) programmes.

* Ensure that all safety compliance and processes adhered to by all workers.

* Assist to manage and monitor site operation, workers and subcontractors.

* Able to communicate to all levels and attend to daily site meeting.

* Identify unsafe acts or practice and promptly correct any unsafe condition or practice with implementation of corrective and preventive actions (CAPA)

* Conduct safety committee meetings and safety audits for management reporting.

* Maintain HSE controls and process within Company’s policies and government’s regulations

* Ensure and conduct daily toolbox meetings at worksite.

* Conduct safety training / briefing such as familiarization on Risk Management’s standardize procedures to the respective site team

* Establish quality safety management policies and procedures.

* Ensure Personal Protection Equipment (PPE) is applied within site at all time.

* Knowledge of Occupational Health & Safety Act and regulations.

* Responsible for effective site administration which includes site safety and control of materials on site.

* Perform any other duties as assigned by Project Manager / Superior.

Requirements

* Min. Diploma in engineering on electrical / mechanical

* Possess a valid registration with MOM.

* Familiar with ISO documentation

* Minimum 3 years relevant working experience in construction industry

* Self-driven and able to work within tight deadlines and shift work, if required

* Able to work independently with positive attitude

* Possess good leadership and organisation abilities

* Good communication and computer literate

* A team player who is hands on and meticulous in his work

Kindly email detail resume to [email protected]

Regret to inform that only shortlisted candidates will be notified

The Asian Communication Research Centre (ACRC) in the Wee Kim Wee School of Communication and Information (WKWSCI) is looking for a candidate to join them as a Research Assistant, who is interested to investigate cultural perceptions of skin tones and aesthetic preferences in the Philippines and Indonesia, which can be used to improve AI camera optimization for smartphones to achieve higher degrees of digital inclusiveness.

The candidate will support the planning and execution of various research grants, and will work closely with the Lead Investigator on quantitative and qualitative research related to AL camera optimization.

Key Responsibilities:

• Assist in coordinating and running research projects
• Work closely with collaborators and third-party service providers in conducting the projects
• Handle daily operational, administrative, and logistics duties related to the research projects
• Conduct and organise project meetings
• Conduct and interpret qualitative and quantitative data analyses for projects and journal publications
• Actively contribute to the preparation of manuscript drafts for peer-reviewed journals
• Undertake any additional project duties as required by the supervisor

Job Requirements:

• Bachelor’s degree in communications, psychology, business administration, public health, or any related social science disciplines
• Experience in scientific writing through publications in public health or social sciences literature. Final year dissertations/theses will also be accepted as writing samples.
• Proficiency with Microsoft Office
• Experience in qualitative and quantitative data analysis using relevant analysis software (e.g., NVIVO, SPSS, AMOS) will be preferred
• Strong verbal and written communication skills especially in English Language and Bahasa Indonesia or Tagalog are essential for conducting research and data analysis
• Highly motivated and willing to work independently in a multidisciplinary setting
• Interest in developing a research career

We regret to inform that only shortlisted candidates will be notified.

NTUC Enterprise Co-operative Limited is the holding entity and single largest shareholder of the NTUC group of Social Enterprises. We aim to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food, and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives. The Team We believe that diversity is key to driving an innovative, cohesive, productive, and fun workplace!

Hence, at NTUC Nexus, our people join us from all around the world. Be sure to be soaked in an environment with different ethnic groups driving innovation and injecting some creative juice as one! We are spreading our team of passionate and dedicated folks into different social enterprises such as NTUC Fairprice Group, NTUC First Campus, NTUC Health, and others! They contribute to our social purpose through technology. We are here to create impactful technologies!

DUTIES AND RESPONSIBILITIES:

• Collaborate with internal and external stakeholders to define network, IT infrastructure and equipment requirements, and develop comprehensive project plans to meet the technological needs of the event
• Oversee End-User Services (EUS) department, managing their on-site schedules and dashboard reporting.
• Lead and guide the EUS team in efficiently addressing user tickets related to hardware, software, networking, etc.
• Manage endpoints staging and onboarding to device management systems & endpoints asset management records.
• Ensure adherence to timelines, budgets, and quality standards.

​​Equipment Procurement

• Understand and define the network specifications to meet the requirement of different functional area’s
• Oversee the supply, ​​setup, and maintenance of IT equipment required for the event, including hardware, software, and networking devices

Equipment Installation and Configuration

• Oversee the installation, configuration, and connectivity of IT equipment for proper integration.​​
• Ensure IT Systems are secure, scalable and meet event requirement

Maintenance and Support

• Develop and implement risk management strategies to mitigate potential technology-related disruptions and ensure the reliability and stability of IT systems and equipment during the event.
• Establish maintenance schedules, conduct inspections, and coordinate repairs or replacements.
• ​​​Develop and maintain documentation of all related processes and procedures
• Recommend and evaluate technology upgrades and refresh to maintain optimal performance and security

Security and Compliance

• Collaborate with IT security teams to implement security measures and ​​provide assistance in security investigations to ensure compliance with regulations and policies.

Vendor Management

• Build and maintain relationships with vendors and service provider
• Negotiate service contracts and ensure effective communication for timely support and maintenance ​​according to service levels.

Budget and Asset Management

• Manage the IT equipment budget, forecast expenses, and optimize
• Assist in implementing equipment asset management strategies, including monitoring lifecycles and tracking inventory.

Knowledge Management

• Maintain records of equipment inventory, maintenance, and service contracts.
• Prepare regular reports on equipment performance, maintenance costs, and compliance status.

Research and Emerging Technologies

• Stay updated on IT equipment trends and emerging technologies and implement strategies to align IT equipment with emerging technologies.
• Assist in evaluating new products and recommending innovative solutions for operational efficiency and cost-effectiveness.

JOB REQUIREMENTS:

• 3-5 years of experience leading a Helpdesk team, with at least 7-8 years of overall work experience, or relevant certification in helpdesk and deskside support.
• Strong Knowledge in IT infrastructure (Servers, Networks, Cloud computing)
• Experience of Google Workspace, GCP, Microsoft Active Directory, File and Print Services are highly preferred.
• Strong understanding of computer hardware, including WindowsOS, Android, macOS, and iOS.
• Demonstrated problem-solving and troubleshooting skills, with comfort in navigating ambiguity.
• Ability to thrive in a results-oriented, fast-paced environment.
• Strong skills in vendor and stakeholder management.

ATTRIBUTES WE'RE LOOKING FOR:

• Excellent track record of successful service delivery.
• Customer service mindset with strong people orientation.
• Excellent oral and written communication skills.
• Naturally positive attitude, maintaining patience and composure under pressure.
• Team-oriented mindset with a willingness to go the extra mile.
• Passionate about new technology and innovation.
• Fast learner, thinking lean, and inspiring to find better ways to perform routine tasks.