FamilyNexus @ Our Tampines Hub (FamNex@OTH) is a one‐stop wellness hub to integrate health and social services for families. It will host self-help resources for families, consultation rooms for health and social services, as well as activity spaces for conducting group activities for children, couples and families.

You will be based at FamNex@OTH and play a key role in engaging families and caregivers residing in the eastern region and connect them to FamNex@OTH’s services/activities/resources to support their health and social care needs. You will also be responsible for providing efficient and effective integrated person-centred health and social care, encouraging residents towards healthy lifestyle changes, as well as ensuring residents’ care is coordinated and delivered. This includes maintaining updated documentation of care plans, post-intervention follow-ups, and engagements with residents and/or caregivers.

You will support the implementation of FamNex@OTH, such as working closely with health and social care providers to support the preparation and smooth execution of services and activities. You will also assist in data collection, reporting of key performance indicators and coordinating and supporting other operational activities such as meetings and writing of reports.

Job Requirements:

• Diploma or Higher NITEC / NITEC / GCE ‘N’ / ‘O’ / ‘A’ Level with at least 6 years of relevant experience
• Operational experience in and knowledge of health, social and community care sectors
• Good verbal and written communication skills
• Good team player, energetic, personable and able to empathise and relate to others
• Independent and able to demonstrate critical thinking
• Proactive and able to adopt a variety of coaching methods, as suited for different patient profiles
• Able to be work on Saturdays
• Must be fully vaccinated against COVID-19

• Provide massage services to customers in accordance to the company's quality standards
• Prepare and maintain the cleanliness of the outlet
• Check and maintain product supplies
• Refresh treatment rooms
• Replace soiled linen in treatment rooms
• Any other tasks or assignations that may be instructed by your immediate supervisor

• No experience needed as training will be provided
• Customer Service Orientated

Job Description

• Industry/ Organization Type: Spa
• Position Title: Spa Therapist
• Working Location: West
• Working Hours: 5.5 days Timing Flexible

Key Responsibilities

• Consult customers before and after treatment.
• Perform body massage and spa treatments on customers.
• Update customer records regularly.
• Handle basic front desk duties.
• Ensure store cleanliness and hygiene are well maintained.
• Other duties assigned.

APPLY NOW!!!

• At least 1 year of experience in body treatments

Introduction

The Singapore-ETH Centre (SEC) is home to a community of doctoral, postdoctoral and professorial researchers working in three main programmes: Future Cities Laboratory, Future Resilient Systems, and Future Health Technologies. The centre provides a multicultural and interdisciplinary environment to researchers working on diverse themes, with the shared vision of translating research to practical solutions for more sustainable and liveable cities, resilient physical and social urban systems, and patient-centric healthcare systems.

Project background

In collaboration with the Nanyang Technological University (NTU), the National University of Singapore (NUS), Duke - NUS, the National Health Group (NHG), National University Health System (NUHS), and SingHealth, SEC runs a research program on "Future Health Technologies (FHT)". In this programme, multidisciplinary teams develop a future-oriented mobile digital health concept which combines scientific and technological innovations with clinical, industry and other stakeholder needs. It tackles care for the increasing number of patients suffering from chronic diseases, particularly diabetes, obesity and stroke. Leveraging on scalable digital technologies, the team aims to transform the healthcare system towards a community-based and patient centric model along the continuum of care. Within this framework we are announcing the following job opening. This role is positioned within the leadership team of FHT. The position is highly related to collaborating with entire FHT and SEC team. Collaboration and cooperation are key skills.

Job description

The scope of work shall comprise of but shall not be limited to:

Personnel Management (in collaboration with SEC's HR team and FHT management team)

• Prepare, check, coordinate and take responsibility of the hiring processes for FHT with SEC HR
• Manage personnel database and report generation
• Support FHT PIs and researchers on various administrative tasks (eg: contract extensions/changes, new hiring etc).
• Prepare and manage any kind of contracts with actual and future entities/partners.

Infrastructure Management (in collaboration with relevant FHT and SEC teams)

• Manage the infrastructure and resource requirements in the FHT work spaces
• Manage FHT software and hardware requirements with SEC IT
• Organise and manage Assets
• Manage purchase of assets for FHT

Other tasks

• Manage day to day operations to run the programme smoothly with FHT team
• Strategizes process improvements along with the FHT team
• Communicate with CREATE building management teams to coordinate room bookings and IT arrangements for meetings
• Assist in meeting logistics (ex: coordinating guests, arranging food/IT etc logistics) as needed during meetings and events
• Assist FHT in simple Finance tasks where needed

Requirements

• Minimum a bachelor’s degree with 3 years of experience in management, operations and leadership.
• Strong communication skills (good command of English, both written and spoken)
• Proactive team player and a self-initiator
• Strong interpersonal and organisational skills
• Independent and takes responsibility for tasks assigned

We look forward to receiving your online application with the following documents:

• A cover letter with a specific statement of your motivation for applying to the position.
• Your CV including the name and contact information of 2 references.
• A copy of your university transcripts as PDFs.

Applications via email or postal services will not be considered.

Work location: 1 Create Way, CREATE Tower, Singapore 138602 (NUS University Town)

Further information about FHT can be found on our website: https://fht.ethz.ch

The Singapore-ETH Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.

As a Director at this award winning specialist communications agency, you will build upon your current, comprehensive knowledge of the Asia-Pacific and Singapore healthcare communication environments, to play an instrumental role in the development and management of the agency in the region. You will have a hands-on approach in managing clients and delivering strategic, impactful and well-thought-out communications programmes that are based on expert industry-specific knowledge and meet client expectations and objectives. Your role will be to train, coach and mentor the whole team to ensure the smooth and successful delivery of all client programmes and the profitable management of not only your dedicated accounts but also the broader agency.

You will be a proactive driver in identifying opportunities to further operationalise and market the agency in a way that appropriately differentiates our brand and offer. You will take a proactive role in business development and the continued high growth of the agency, working with all team members to assist in organic growth of accounts. You will also play a key role in new business pitching, mining personal contacts for pitch opportunities and playing the lead role in managing the pitch process from research to presentation and beyond. Your leadership, knowledge and experience of the industry and communications will be paramount. You will also work with your counterparts in other offices to learn from their experiences.

We have worked hard to nurture and build a business, environment and culture that we are very proud of. You are always expected to behave in a positive manner, motivating all staff you work with and those in the wider team both professionally and personally. You are expected to be respectful, friendly, approachable and conscientious.

Skills

• Communications
• Public Relations
• Media
• Writing
• Account management
• Financial management
• Client management
• Team management
• Business development
• Strategic counsel (or strategy)
• Digital media
• Line management
• Mentoring
• Quality control
• Project management
• Healthcare
• Pharmaceutical
• Creativity
• Leadership

Job description:

• Overseeing the construction activities and progress, planning, implementation and monitoring work schedules in accordance to the master and detailed work programme
• Liaise with Professional Engineer on the Temporary works
• Liaise with consultants (QPS) for technical issues and coordinate the site activities with subcontractors
• Handing of technical and engineering problems
• Provide guidance to supervisors in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Prepare report and method statement whenever necessary
• Manage and control workers and monitor their work closely to keep site safer and neat
• Supervise ongoing site activities closely

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Good knowledge of Safety Regulations and Procedures.
• At least 1yr relevant working experience in the construction industry (Preferable in LTA projects or other civil works)
• Good team player

Job Description

• Industry/ Organization Type: Spa
• Position Title: Beauty Advisor/Retail Assistant
• Working Location: Orchard
• Working Hours: 6 days (12.30 pm to 9.30 pm)
• Salary Package: Up to $1800 + Commission, Gross $2500++
• Duration: Permanent Role

Key Responsibilities

• Sell and recommend skincare products to our customers.
• Manage the store operations.
• Achieve monthly product sales target.
• Other duties assigned.

APPLY NOW!!!

• At least 2 years experience in retail sales.
• Commit 5 / 6 days a week, including weekends and PHs.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65864 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

SingHealth Experimental Medicine Centre runs several core facilities for translational research in SingHealth. Reporting to the Veterinary Manager, you will be responsible in supporting the implementation of policies and initiatives for animal husbandry and care.

You will be involved in the maintenance of animal inventory, equipment and facilities to ensure full compliance with the National Advisory Committee for Laboratory Animal Research (NACLAR) guidelines, Animal and Veterinary Service (AVS) requirements and American Association for Accreditation of Laboratory Animal Care (AAALAC) international standards. You are also responsible for ensuring the provision of veterinary husbandry and care to support training and research activities in the centre. You will also be required to interact with researchers to facilitate veterinary operations in the department.

Requirements

• Diploma in any discipline or GCE A / O / N Level with minimum 4 years of relevant experience
• Ability to handle small and large animal work and perform shift duties, including weekends and public holidays
• Highly motivated with strong interpersonal skills
• Basic knowledge in Microsoft Office applications
• Fully vaccinated against COVID-19

To support Shilla’s rapid expansion in Singapore, we are recruiting for Permanent Part Time Beauty Advisors to join our growing family.

Employment type: Permanent Part Time Beauty Advisor

Duration: 22 hrs per week (Exclude break)

Working days: 2-5 days per week

We provide excellent training and career progression opportunity.

Responsibilities

• Be a Shilla ambassador and portray a professional and customer oriented image at all times.
• Welcome every customer and elevate customer service experience through good customer service, sharing of solid product knowledge and expertise.
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling / cross presentation of items or services at point of service.
• Perform inventory replenishment as and when required.
• Maintain basic housekeeping and abide to all operation procedures.
• Operate POS cash register and handle various mode of payment.
• Any other duties as per assigned

(Only short-listed candidates will be notified)

Responsibilities:

• Support for all brands within the Mary Chia Group
• Provide services to customers in accordance to the company's quality standards
• Prepare and maintain the cleanliness of the outlet
• Check and maintain product supplies
• Replace soiled linen in treatment rooms
• Makes professional recommendations on products, treatments and packages to customers
• Establishing good rapport with customers
• Handle customers’ requests and inquiries when necessary including setting appointment with customers and ensure follow up
• Ensure stocks in the outlet are within expiry dates and restocks supplies when necessary
• Promote service packages and beauty products to customers

Requirements

• Preferably with experience in Facial treatment
• Possess relevant ITEC, CIBTEC, CIDESCO, or NITEC Beauty Certifications
• Experience in selling beauty products and treatment in a professional and convincing manner
• Good interpersonal skills
• A love for meeting people is a definite advantage
• Bubbly personality
• Able to work retail hours
• Training provided.
• Basic + Commission + Allowances + Incentives

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

Responsibilities

• Support in the development and implementation of Ensure Safer System (ESS) assessment program.
• Work closely with various stakeholders to ensure identified issues are addressed.
• Monitor and manage pre and post-course related activities.
• Support in the planning and execution of audit training.
• Ad-hoc tasks and projects

Requirements

• A good degree in any discipline
• Good oral, written and presentation skills
• Ability to work under pressure and good inter-personal skills
• Proficient in Microsoft Office
• At least two (2) years' working experience, preferably in healthcare industry. Entry level candidates interested in pursuing a career in healthcare are welcome to apply.

Roles & Responsibilities

• To perform duties and responsibilities of a Workplace Safety & Health Officer (WSHO) at the assigned site in accordance to WSH regulations.
• Implement and ensure full compliance in all requirements, rules and regulations from MOM and other relevant authorities.
• To update and maintain OHSAS 1800:2007 and Bizsafe certification.
• To lead HSE team to ensure compliance to company's Health & Safety requirements on project sites.
• Develop, update and maintain OHSAS:2007 or ISO 45001 documents.
• To facilitate the periodic statutory inspections, licensing and certifications on workplace and submission of required reports to the authorities.
• Conduct investigation of HSE incidents, including root cause analysis and recommend necessary corrective and preventive action plan to prevent reoccurrence.
• Other ad-hoc assignment and task required.
• Registered Workplace Safety and Health Officer with MOM
• Certified internal auditor for OHSAS 18001:2007 or ISO 45001

Job Scope:

Marketing & Corporate Communications

- Manage online marketing and website management

- Managing and updating of company website and activities

- Planning and organizing medical events and company functions

- Ensure consistency of corporate image on print and online

- Implements marketing and advertising campaigns by assembling and preparing marketing and advertising strategies, plans and objectives

- Liaise with agencies and source new ways to promote the brand

- Preparing and maintaining all promotional materials

- Research new market opportunities

- Research new products areas for the company

Job Responsibilities:

• Conduct professional training and assessment according to Company SOP and Singapore Workforce Qualification (WSQ) standard.
• Perform at least 2 of the training as below:

1. Retail and beauty industry: Product advisory, product demonstration, colour concept application and other soft skills courses
2. Beauty: Face care. lashes care, brows care or make up care courses
3. IT or Marketing: E-commerce, digital marketing or leadership courses

• Perform student management including attendance record, assessment record and student profile.
• Manage student system and documents
• Perform ad-hoc duties as per requested.

Requirement:

• Preferred candidate with at least 1 years of experience in either skin care, face care, make up, lash care, brows care or body care training experience, or
• Candidate with at least 5 years of experience in perform beauty services
• Preferred candidate with at ACTA or ACLP Qualification.

Benefits:

• Basic + Commission + Incentives + Bonus
• Career prospects: Management + Director level.
• Lucrative salary package of up to 7-figure a year..
• Personal growth opportunities as we believe in investing in our talents
• Comprehensive training on salesmanship, leadership and entrepreneurship
• A fun, exciting and challenging environment
• Immediate commencement will be a great advantage

• Supervisor beauticians and manicurists
• Perform facial, massage and manicure/pedicure services
• Serve customers and resolve complaints/feedbacks
• Take work assignments from Managers from time to time
• Assign routine works and assignments to co-workers
• Check co-workers monthly commission and attendance

Salary: $1800-$2400

Location: Beauty World Centre

Working Days & Hours: 5 days | Mon-Fri: 11am to 7pm (School days), 8am-7pm (School holidays)

Subject: English language, Chinese language, Math & Science subject

Supplemental pay types: Overtime pay

Responsibilities:

• Plan and deliver engaging lessons, incorporating a variety of teaching strategies and resources.
• Create a positive and inclusive learning environment that promotes language development, numerical fluency, and scientific inquiry.
• Assess students' abilities and progress, providing feedback and recommendations for improvement.
• Use effective teaching methods to support students in their learning journey, providing individualized attention and guidance as needed.
• Organize and facilitate activities and experiments that foster a love for learning.
• Collaborate with colleagues to develop and implement curriculum plans that align with the MOE syllabus or other relevant curricula.
• Maintain a safe and conducive learning environment, ensuring students' well-being and adhering to safety protocols.
• Establish effective communication and rapport with students, parents, and colleagues, fostering a strong partnership in supporting students' educational journey.
• Contribute to the overall growth and development of the student care program by participating in staff meetings, professional development sessions, and school events.
• Co-ordinate with other teachers in the centre in planning daily activities including fetching of students from nearby school.

Requirements:

• Diploma or degree in Early Childhood Education, English language, Mathematics, Science, Chinese language subject or a related field.
• Minimum of 2 years of experience teaching young children in a student care or educational setting.
• Familiarity with the MOE syllabus for English language, Math, Science or Chinese language subject or other relevant curricula.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Managing of job ad platforms including job ad posting.
• Conduct screening, shortlisting and arranging for interview to recommend suitable candidates for vacant positions according to job requirements
• Perform other assigned/ad hoc HR & Admin duties.

Requirements:

• Candidate with HR qualification is advantageous.
• Relevant HR (especially recruitment & interviewing) and Admin work experiences will be preferred.
• Good interpersonal, communication skills and with initiative and good teamwork
• Able to start work with short notice/immediately will be preferred.

As a senior team lead, you will be overseeing the outreach and programme specialist team and ensure that the work is aligned with our vision and mission. You will play a key role in helming centre operations, strategic plan, business development and stakeholders engagement. The team’s functions include project management, programme development, research and evaluation. You will also have opportunities to serve and interact with a wide range of clients to improve their mental wellbeing.

Responsibilities:

Operations

• Manage day-to-day operations, including administrative oversight

• Develop and implement operational systems and service flows

• Ensure budget compliance, manage KPIs and financial reports

• Organize and manage events as part of our strategy in alignement with SAMH's Vision and Mission

• Undertake supervision and performance appraisal

Business development and stakeholder engagement

• Collaborate with internal stakeholder for service delivery and excellenc

• Seek and increase funding source for sustainable service development and continuity

• Foster relationships with external agencies for continual engagement

Strategy Development

• Identify and analyze future trends and historical data.

• Develop a strategic plan/roadmap for SAMH Creative Services, integrating services within a wellness center

• Cascade strategic directions through team huddles, providing timely progress reports.

• Plan and review staff requirements, career progression, and

• Identify, define and implement assessment and measurement tools

Others

• Represent SAMH at suitable engagement and network platforms

• Promote a healthy and cohesive working culture within the team

• Perform any other duties assigned

Requirements

• Relevant degree in business administration or arts management

• 5-8 years managerial/supervisory experience, strategic work, resource management, project management or events management

• Direct work or business development experience in the social service sector is an advantage

Skills and Competencies

• Proficient in Microsoft Office; able to operate digital system, Canva and social media platforms is an advantage

• Strong interpersonal and communication skills to work across all disciplines and sectors

• Strong analytical, leadership and planning skills

• Passionate about social causes

• Foundational mental health literacy

The Opportunity

We are looking for Patient Service Aassociates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

Requirements

• Minimum GCE O Level
• Preferably 1-year experience in customer-related / front desk service
• Entry level candidates are welcome to apply
• Working knowledge on computers
• Good interpersonal and communication skills, able to work with all levels of staff
• Strong organizational skills
• Strong passion to serve the patients
• Successful candidates will be offered a 1-year/ 2-year contract

Overview

Hospital Clinicians (HC) under the AH Hospital Clinical Programme (HCP) not only have depth of knowledge in their respective fields (Medicine, Surgery and Emergency & Acute Care) but also knowledge across different domains to manage patients with multiple interacting comorbidities and health/social complexities holistically, together with other members of the healthcare team to anchor broad-based care in the wards.

Job Responsibilities & Core Competencies

Core Competency A – Resuscitation and Management of the Critically Ill Patient

You will be responsible for:

• Recognising and identifying, in a timely manner, a patient who is deteriorating clinically and in need of urgent intervention
• Reliably notifying the specialist-in-charge, in a timely manner, and coordinating a team of healthcare staff to assist in the care of the patient.
• Reliably performing a targeted clinical assessment to obtain information necessary for diagnosis and subsequent management.
• Ordering initial investigations to further narrow the differential diagnosis and guide management.
• Instituting, in a timely manner, appropriate management steps to stabilise the patient.
• Reliably leading a team in performing a code based on ACLS principles, if applicable
• Initiating transfer of the patient to a higher level of care (i.e. ICU) where appropriate
• Updating the patient and/or family throughout the process and involve them in shared decision making for the care plan.

Core Competency B – Initial Evaluation & Investigation of Common Presentations in Adult Patients

You will be expected to demonstrate the knowledge, clinical skills and technical skills necessary to assess and evaluate common presentations in adult patients:

• Fever
• Chest pain
• Shortness of breath
• Abdominal pain
• Limb swelling
• Dizziness
• Falls
• Syncope
• Neurological deficits
• Headache
• Altered mental state
• Oliguria
• Acute gastrointestinal bleeding

Core Competency C – Management of Common Clinical Conditions

You will be expected to initiate provisional care plans for common clinical conditions:

• Sepsis
• Stroke
• Tachy- and Bradyarrhythmias
• Asthma/COPD
• Pulmonary embolism, deep venous thrombosis, hypercoagulable state
• Acute coronary syndrome
• Heart failure
• Fluid overload
• Poor controlled diabetes
• Hypertensive emergency
• Shock
• Electrolyte abnormalities
• Alcohol & drug overdose/intoxication
• Head injury
• Acute arthritis
• Bleeding GIT
• Management of pain
• Transfusion medicine
• End-of-life care

Core Competency D – Communication & Professionalism

You will be expected to demonstrate knowledge and skills in communication, crisis management, leadership and professionalism in the following areas:

• Advanced care planning
• Informed consent
• Shared decision making
• Communication (with patients and other healthcare professionals)
• Systems-based practice and transitions of care

Requirements

• Education, Training and Experience
• Medical staff who have completed basic specialist training and is at least Post Graduate Year (PGY) 5 of training for Singaporeans or Permanent Residents (PR) of Singapore
• For non-Singaporeans or non-PRs, the medical staff must have at least worked in a Singapore public healthcare institution for 5 years
• Professional License
• Must be registered with the Singapore Medical Council

• Supervisor beauticians and manicurists
• Perform facial, massage and manicure/pedicure services
• Serve customers and resolve complaints/feedbacks
• Take work assignments from Managers from time to time
• Assign routine works and assignments to co-workers
• Check co-workers monthly commission and attendance

You will play a key role in supporting SingHealth’s efforts in being a leader in Academic Medicine. You are responsible for leading the day-to-day operations of the Office of SingHealth Academy. You will be involved in the commercialisation of training programmes, where you are required to engage internal stakeholders/clients to identify potential areas, customers, and programs for commercialisation. You will work with Subject Matter Experts on developing the curriculum and corresponding course materials, as well as collaborate with the relevant teams to support commercialisation efforts.

You will lead the programme office to administer the commercialised training programs (on-site or hybrid) and monitor the adoption rates for the commercialised products.

In addition, you are required to scan the market and identify potential training programmes that may be relevant to SingHealth. You will collaborate with partners to develop training programmes, explore aligning existing programmes and develop new programmes that can leverage on available funding. You will drive the marketing and branding of SingHealth Academy, pitch the services and promote SingHealth Academy as the training partner of choice to healthcare professionals. You will also contribute to overall risk management initiatives undertaken by the department, as well as evaluate and identify all risk factors (such as staffing, infrastructure and scalability) accordingly.

You will develop and implement budget, manpower training and career development plans for the Office. You will also propose, lead, and implement development plans, new initiatives, projects, or start-ups to support the growth of the department. You will also plan and supervise all activities, build, and maintain relationship with key stakeholders as well as support Group Education in building its education & academic framework.

Job Requirements:

· Bachelor’s degree in business administration, Marketing or Hospitality, with at least 8 years of working experience in a related field

· Possess relevant work experience in the healthcare industry, events or training management, where prior experience in commercialisation would be an added advantage.

· Proficient with Microsoft Office applications

· Possess an enterprising mindset.

· Possess project management skills, attention to detail and ability to work independently.

· Highly motivated, creative, and driven in leading teams to reach goals and objectives.

· Possess strong negotiation, verbal, and written communication skills.

· Ability to work effectively in a fast-paced environment.

· A team player with interpersonal qualities to nurture long term relationship with stakeholders.

· Must be fully vaccinated against COVID-19

JOB DESCRIPTION OF A CUSTOMER SERVICE OFFICER

• Answering phone calls

• Make appointments for new and regular customers

• Record in new appointments, rescheduling or cancellation in the appointment schedule

• Make phone calls or sms/whatsapp reminders for the following day's appointments

• Assist to check-in and verify customers' personal particulars

• Assist to ask customers to complete an on-line customer feedback survey upon completion of treatment

• Familiar with spa promotions, treatments and T&Cs

• Familiar with spa software

• Handle customers queries and complaints

• Make service calls to regulars for monthly birthday treat

• Serving of beverages to customers

• Handle settlement of the credit card terminals for closing

• End of day reporting to management

Salary Range: Basic pay $1800 to $2200

Please indicate your expected salary and availability

• Attractive Basic + Commission + Allowances
• Product Allowance and Staff Discounts
• Medical Benefits
• Accessible working locations (Near MRT)
• Comprehensive training will be provided

Responsibilities:

• Perform professional facial treatments
• Provide excellent customer service for customers, including retail's walk in customersRecommend skincare/body care products and treatments to customers

Requirements:

• Applicants who possess relevant qualifications, employment background and skills are welcome to apply
• Applicants who do not possess any experience are also welcome to apply and be hired as Trainee Beauticians
• Professional Certificate/NiTEC/CIBTAC/ITEC in Beauty and Skincare
• Minimum 1 years of working experience
• Immediately available is highly preferred

NOVI Health is on a mission to enable people everywhere to live healthier and free of chronic disease. We are a Singapore-based healthcare and technology company, that has raised Series A, looking for a Product Manager to join our expanding team and supercharge our goal to impact more lives.

Your Impact

• Shape the direction of NOVI’s products, influencing how healthcare is delivered and experienced
• Directly impact the lives of patients, healthcare professionals, and the efficiency of healthcare systems through working on innovative solutions
• Lead cross-functional teams, collaborating with talented individuals from engineering, design, medical, marketing, operations, and other disciplines

Who We're Looking For

We are seeking an experienced Product Manager with 4-6 years of proven success in product management. The ideal candidate will be passionate about driving innovation, solving complex healthcare challenges, and delivering products that make a meaningful impact on the lives of patients and healthcare professionals.

Responsibilities include:

1. Support the development of a clear product vision aligned with NOVI Health's overall mission and goals

2. Lead the execution of the product strategy and roadmap

3. Lead cross-functional teams through the entire product development lifecycle

4. Collaborate with engineering, design, and other stakeholders to deliver high-quality, scalable, and user-friendly healthcare solutions

5. Prioritize and manage the product backlog, ensuring timely delivery of features and enhancements

6. Conduct thorough market research to identify trends, competitive landscape, and opportunities within the healthcare industry

7. Stay informed about regulatory changes and ensure product compliance with relevant healthcare standards

8. Work closely with internal and external stakeholders, including healthcare providers, partners, and customers, to gather feedback and insights

9. Communicate effectively with cross-functional teams, ensuring alignment on product goals and objectives

10. Utilize data analytics and user feedback to make informed decisions and continuously optimize product performance

11. Define and monitor key performance indicators (KPIs) to measure product success and user satisfaction

Requirements:

• Interested in joining an early-stage, VC-backed startup disrupting the health tech industry
• Bachelor's degree in a relevant field; MBA or advanced degree is a plus
• 4-6 years of experience in product management, preferably in healthcare technology
• Proven track record of successfully launching and managing healthcare products
• Strong understanding of healthcare industry trends, regulations, and market dynamics
• Excellent communication and collaboration skills
• Ability to lead and motivate cross-functional teams in a dynamic and fast-paced environment
• Analytical mindset with the ability to use data to drive decision-making

About NOVI Health

NOVI Health is a fast-growing VC-backed health tech start-up based in Singapore reimagining the way care for chronic disease is delivered. Run by a team of dynamic individuals with a passion to improve healthcare, we're positively changing the way healthcare is delivered by integrating traditional medical practice with consumer tech – providing a full-stack health solution that combines medical care, fitness, and diet coaching, together with continuous glucose monitoring and support.