Accountabilities

Customer communication & relationship

Be accountable to your customer of any activity and delivery related to our Revenue Management and Dynamic Pricing business.

Communicate comprehensively to your customer on how to adopt our Revenue Management and Dynamic Pricing capabilities, especially when they rely on sophisticated business concepts.

Adapt your communication depending on your audience, people in daily business operations, management, business-oriented, technical-oriented, operations research-oriented, different cultural backgrounds.

Be a problem solver, anticipate and eliminate any roadblock to customer satisfaction and business adoption, identify and mitigate with your customer any risk on the project delivery, scope or timeline, articulate and justify accordingly the relevant alternatives and remedies.

Create and maintain customer trust.

Business acumen

Grow your background on the airline business practice, related to Revenue Management and Pricing, to Offer Management, and beyond.

Grow your knowledge of our Revenue Management and Dynamic Pricing capabilities, identify and formulate best practices.

Learn and capture the specifics of your customer’s business practice, map them to our Revenue Management and Dynamic Pricing capabilities, and formulate meaningful recommendations aiming at improving business adoption.

Train your customer on best practices.

Data science

Grow your knowledge of the science and methodology used in our Revenue Management and Dynamic Pricing capabilities.

Grow your capability of navigating through large amounts of data and representing them comprehensively to your customer.

Understand why and how our Revenue Management and Dynamic Pricing capabilities are calibrated on the customer data sets, learn how to comprehensively report on the outcomes of a calibration run and how they translate in your customer’s business practice.

Business development

Establish and maintain with your customer a business adoption roadmap, based on future needs for business support and consultancy.

Identify accordingly upsell opportunities.

Participate in pre-sales engagements, including responses to RFI/RFP, customer presentations and demos, as required.

Individual & team growth

Develop your internal network and connect to people having the relevant experience, skill and competence, which can help you grow and be even more impactful in your customer engagements.

Bridge your customer, our research and our development. Formulate, based on feedbacks collected from your customer, possible improvements of our Revenue Management and Dynamic Pricing capabilities or our professional services, and communicate them to the relevant stakeholders, from product management, science and research, implementation, or design and development.

Transform your knowledge and expertise into an improvement of our consulting methodologies, which can be learnt and reused by any consultant.

Coach your teammates on consulting skills – customer communication, business acumen or data science – with a specific focus on coaching junior consultants and newcomers in your team.

About ideal candidate

• University degree in Business or related field, or equivalent work experience.
• Has a deep knowledge of Amadeus: history, business, offer, strategy, technology and organization
• High understanding of the IT industry, preferably in the travel environment

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia with the following core functions:

1. Research: empirical and methodological research and evidence synthesis on health systems performance with a particular focus on Value Based Healthcare.
2. Health policy intelligence: health policy impact analysis aimed at policy makers, service providers, researchers, and the wider public.
3. Capacity building: formal postgraduate programme (from certificates to PhD), fellowships, mentoring, on-the- job and ad hoc training
4. Contributing to improving NUHS performance: expert advice on the development, implementation, and evaluation of flagship initiatives (including Healthier SG) aimed at making step changes in NUHS performance, and programme evaluation

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research. The team will further benefit from a significant expansion in related fields and collaborations with the Department of family Medicine at the National University Health System (NUHS), the new Centre for Sustainable Medicine (CoSM) and the Centre for Behavioural and Implementation Sciences Interventions (BISI) at the School of Medicine and the Saw Swee Hock School of Public Health.

Duties and Responsibilities

The Research Associate will have the following duties:

• Contribution to the management of research activities including grant and IRB/DSRB applications, budgeting, planning and monitoring project timelines and generally support project management and coordination and liasing with internal and external stakeholders
• Conduct literature reviews, including collation and synthesis of the literature
• Support the design and interpretation of quantitative surveys and qualitative interviews and focus groups and collected data
• Contribute to and lead (where appropriate) protocol, manuscript and report timely writing, editing and submission.
• Present work for feedback and dissemination at workshops or conferences locally and/or internationally

The post holder will be expected to be flexible in their role as the CRiHSP´s capacity evolves.

NUS offers highly competitive remuneration packages. The successful applicant will be offered an annual salary plus benefits commensurate with his or her qualifications, experience and expertise and may have access to travel support to disseminate research outcomes at international academic conferences.

The position is full-time for 1 year in the first instance, depending on project commitments and candidate’s career objectives.

Qualifications

Applicants will be evaluated based on the following selection criteria:

Qualifications

• Masters in Life Sciences, Health & Social Sciences

Experience

• Experience in planning, managing and implementing healthcare-related research projects using qualitative and/or quantitative data, from conception to completion, in a University setting (essential)
• Track record of publishing in international peer-reviewed journals (desirable)
• Researchers with existing research activities related to Value Based Health Care, patient reported outcomes or patient reported experiences of care are particularly encouraged to apply

Qualifications

Skills and Personal Attributes:

• Strong communication skills in English, both written and spoken (essential)
• Ability to work independently and as part of a multidisciplinary team (essential)
• Highly developed problem-solving skills and adept at managing complex problems (essential)
• Outcome-orientation with excellent organizational and project management skills, and attention to detail (essential)
• Ability to work with culturally diverse populations (essential)

Interested candidates should submit a detailed CV (personal particulars, academic and employment history, full list of publications, contacts details of three (3) referees) and cover letter outlining their motivation and suitability for the project addressing each of the criteria outlined above. Only shortlisted candidates will be notified. Applications will be considered on a rolling basis until a suitable candidate is found.

The application should include a CV and a cover letter that describes the applicant’s specific interest in joining the team. Only shortlisted candidates will be contacted.

Informal enquiries can be made to Prof Jose M Valderas at [email protected].

Responsibilities

We require experienced Murex consultants with strong knowledge of Murex and broad exposure to financial markets. You will be working in a team of Murex Subject Matter Experts to deliver on a variety of projects.

Requirements

• 3+ years of hands-on Murex Techno functional / Business Analysis experience
• Advanced SQL
• Have a minimum 3 years working in Financial Markets with strong domain knowledge with exposure to multiple asset classes
• Unix
• Engineering degree (Bachelor or Masters) or equivalent or Bachelor/Master’s degree in Finance/Business
• Customer focus
• Excellent communication skills, both written and verbal

Responsibilities

We require a Murex Principal Consultant how is a Murex subject matter expert with in-depth and broad knowledge of the financial markets. You will be a Murex Subject Matter Expert within a client delivery team and possibly leading a small team to deliver on a variety of projects.

Requirements

• Must have 9+ years of hands-on Murex Technofunctional/ Business Analysis experience
• Have a minimum 9 years working in Financial Markets, Market Risk, with strong domain knowledge with exposure to multiple asset classes
• Experience managing small teams
• Unix
• Advanced SQL
• Engineering degree (Bachelor or Masters) or equivalent or Bachelor/Master’s degree in Finance/Business
• Customer focus
• Excellent communication skills, both written and verbal

Job Description & Requirements

We require experienced Murex Senior Consultants with strong knowledge of Murex and broad exposure to financial markets. You will be working in a team of Murex Subject Matter Experts to deliver on a variety of projects.

Requirements

• 7+ years of hands-on Murex Development/ Business Analysis experience
• Advanced SQL
• Have a minimum 7 years working in Financial Markets with strong domain knowledge with exposure to multiple asset classes
• Unix
• Engineering degree (Bachelor or Masters) or equivalent or master’s degree in Finance/Business/Software Engineering
• Customer focus
• Excellent communication skills, both written and verbal

Responsibilities

As Murex Senior Principal Consultant, you will manage a project/ support team and ensure that customer solutions are delivered on time according to budget and required quality standards in order to strengthen our reputation in implementing solutions for clients. You will also be a subject matter expert in your Murex field.

Requirements

• 12+ years of hands-on Murex Techno Functional/ Business Analysis experience
• Have a minimum 12 years working in Financial Markets with strong domain knowledge with exposure to multiple asset classes
• At least 3 years’ experience managing complex delivery/ support teams
• Engineering degree (Bachelor or Masters) or equivalent or Bachelor/Master’s degree in Finance/Business
• Customer focus
• ·Excellent communication skills, both written and verbal

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

• Position : Sales Consultant (Smart Home Appliances) – Up to Gross $5000 or more
• Location : Plaza Sing, Ubi, Funan or Loyang
• Working hours : Wednesday to Sunday | 11am to 8pm | 5 Days ONLY
• Salary (commensurate with experience) : Basic Up to $3,000 + Commission of Average $1,000 or more + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances

Responsibilities:

• Promote and demonstrate smart home products to customers.
• Present product features, benefits, and technical specifications to distributors.
• Provide excellent customer service and address inquiries.
• Collaborate with the sales team to achieve targets.
• Set up and maintain attractive product displays.
• Conduct clear and concise product demonstrations.

Requirements:

• Minimum of Diploma levels with sales-relevant courses
• Passion for technology and eagerness to learn
• Team player with adaptability and willingness to work flexible hours.
• Excellent presentation and public speaking abilities.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

HOP MEDICAL CENTRE - TAMPINES

• Flexible work arrangement!
• No prior experience required. All training will be provided
• Part-time students, freelance professionals, Homemakers are welcome to apply
• Remuneration: ($12.50/hr - $14.50/hr or a minimum of $45 - $55 per deployment)
• Remuneration will be based on Role & Responsibility

Time: 8am to 12noon (Monday to Saturday only)

*** We offer regular part-time (3-6 month) contracts as well ***

Send in your details - [email protected] with the following information or apply online here:

• Name:
• HP:
• Availbility & Schedule ( i.e. Mon/Wed/Fri , weekly , whole month)

The Project assistant is a key member of our health screening team at the clinic.

He/she plays an integral role is ensuring the success of every screening throug support various job functions and delivering good customer service.

We welcome candidates who are able to commit to a regular basis.

He/she may be deployed to various roles depending on headcount and ground needs.

Various Roles and Responsibilities (deployed depending on ground needs):

1. Ushering: Greet participants. Give out the appropriate forms for participants to fill. Direct participants to the sitting area and be proactive is supporting the team in other functions when available

2. Registration: Register customers at the counter, collect payment and answer general questions. Ensure transactions are accurate

3. Biometrics Measurements: Conduct blood pressure, height and weight, vision checks and body composition measurements for participants. Ensure clear, proper and accurate recording

REQUIREMENTS:

• Reliable and Punctual
• Comfortable to commute island wide for events
• No experience is required as training will be provided.
• Min GCE A level or Diploma in any discipline.
• Excellent verbal communication skills
• Good customer service
• Hours may vary based on location, volume and needs.

Product area

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Additional job description

As the Analytics Scalability Consultant, you will ensure that Google makes business and product operational decisions through data and insights. You will lead the development of accessible analytics solutions, empowering technical and non-technical teams to independently explore and analyze data by designing user-friendly analytics tools, integrating Google's analytics products, and designing secure data APIs that enable safe and efficient data access for both people and applications. By enabling self-serve analytics across Payments, this role will reduce reliance on analysts and DI teams, fostering data democratization across payments. This role will play a key part in developing data and analytics solutions for Google Payments by leveraging industry best practices and advanced analytics techniques.

Qualifications

Job responsibilities

• Collaborate with engineers, analysts, and business users to design and develop data services and self-serve analytics solutions.
• Work with stakeholders to understand business requirements, identify gaps, and partner with engineers to design, integrate and scale the analytics tools and solutions for Payments organization.
• Translate analytics requirements into data models in collaboration with data engineers and analysts.
• Identify, communicate, resolve operational challenges through communication, and own project management and execution of projects.
• Lead transformation initiatives from problem definition and solution scoping to design, development, testing, and launch.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience in technical troubleshooting, and managing internal/external partners or customers.
• 3 years of experience in either system design or in one programming language (e.g., Java, C++, Python, etc.).

Preferred qualifications

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 5 years of experience with data analysis and SQL/MySQL.
• 5 years of experience working with Unix or Linux operating systems/commands.
• 5 years of experience in a customer-facing role.
• 5 years of experience in operations management (e.g., process improvement, operational reviews, optimizing workflows, etc.).

About Us:

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About Energy Systems

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

About the Role:

DNV Energy Systems is looking for a Principal Consultant, preferably based in Singapore (other offices in APAC will also be considered) to support the Energy Markets & Strategy team within DNV.

The candidate will get the opportunity to work on topics related to energy markets and the energy transition by providing consultancy services to public and private sector customers across the energy value chain. Our client portfolio ranges from governments and regulators to investors, developers and large energy consumers.

The overall purpose of the job is to help DNV safeguard life, property and the environment and achieve our company vision: To be a trusted voice to tackle global transformations.

This opportunity is within the Energy Systems service area, with over 5,000 consultants and engineers working across the globe. DNV’s Power Grids department provides strategic conceptual, implementation and operational advice on the design, economics and regulation of electricity and renewable energies. Our services are focused on helping our clients navigate the energy transition through forecasting and scenario analysis, the development of decarbonization focused roadmaps, policy and regulatory study and financial feasibility analysis with a focus on low carbon technologies. An example of the work you will be involved in can be found in our recently released paper on the role of the ASEAN Power Grid in achieving regional decarbonization (https://www.dnv.com/publications/asean-interconnector-study/). .

As a Principal Consultant in our Energy Markets and Strategy business your responsibilities will be cover project delivery, client engagement, internal coordination and between teams and experts. Key activities will include:

• Delivery of consultancy services for our customers in the Asia Pacific region, primarily as the project lead or a key expert. Main topics for project delivery will include:Electricity market modelling
  Cross-border power trading
  Electricity market regulation
  Renewable integration
  
• Managing relationships with existing clients, and building out our network with potential new clients
• Working with cross-disciplinary and cross-regional teams to deliver projects and proposals
• Strengthen our internal knowledge base through experience sharing and mentoring

About You:

The following are the necessary and preferred skills/knowledge we are seeking in the candidates. If you meet some, but not all of these criteria, you are still welcome to apply.

Primary Position Qualifications

• University degree in a technical or related discipline such as Engineering, Mathematics, Energy Economics, or similar (specialization in power is a plus)
• 10 years of relevant working experience, preferably in the Asia-Pacific region
• Understanding of challenges, opportunities and trends in energy markets in the Asia-Pacific region
• Experience as project manager and/or technical lead for energy related projects
• Excellent quantitative and analytical skills
• Strong command of the English language
• Good communication and presentation skills
• Willingness to travel abroad (up to 10% of time)

Additional Beneficial Position Qualifications

• Experience with clean energy technologies, e.g. renewables, BESS and hydrogen
• Familiarity with PLEXOS or equivalent energy market modelling software
• Working experience in consultancy
• Understanding of energy economics, regulation, policy and market design
• Experience with the commercial aspects of energy trading, e.g. PPAs or tariff design
• Business development experience

Key competencies, skills and personal attributes:

• Strong skills and capabilities to develop yourself as a consultant.
• Ability to work individually as well as in a team.
• Understanding of the technical consequences of a business decision as well as the business consequences of a technical decision.
• Ability to handle complex (technical) problems and be able to deal with multiple parties with conflicting interests.

What we Offer:

• Flexible work arrangements for better work-life balance.
• Guaranteed Annual Wage Supplement.
• Generous Paid Leaves (Annual, Compassionate, Marriage, Maternity, Paternity & shared parental leave, Adoption leave, Childcare & Extended Childcare Leave, Examination leaves, National Service (NS) leave, medical leave, Prolonged Illness leave)
• Medical benefits (Clinical treatment, Emergency Medical Services, Specialist Consultation, Paediatrician Consultation, Inoculations (Hepatitis, H1N1 & Flu), Dental Treatment, Annual Medical Examination, Hospitalization & Surgical Benefits)
• Maternity Benefits
• Pension and Insurance Policies (Central Provident Fund, Group Term Life Assurance, Group Personal Accident Insurance, Travel Insurance, Work Injury Compensation Insurance)
• Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)
• Additional Benefits (Long Service Awards, Professional Membership, Gym Subsidy, Mobile Phone Reimbursement)
• Company bonus/Profit share

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

As a Senior / Executive, Community Health in RHS Office, you will be required to plan, organise and implement outreach programmes. This includes ensuring community health screening events are well-organised, and workflows are well reviewed, documented and communicated to all stakeholders within timeline, standards and policies.

Job Responsibilities

• Plan, organise and implement outreach programmes
• Engage community stakeholders to collaborate on community health screening programme
• Manage health screening data and data submission to MOH
• Prepare management reporting for community health screening programme
• Carry out other duties as and when assigned

Job Requirements

• Good degree in any discipline
• At least 1 year of working experience. Entry level applicants are welcome to apply.
• Able to work on weekends
• Good communications skills

• Must need to work on weekends and Public holidays
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Providing accurate information (e.g. product features, pricing and after-sales services)
• Answering customers’ questions about specific products/services
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Assist to condition fresh flowers and maintain the flower shop's cleanliness
• Assist to craft/arrange floral arrangements and bouquets (including but not limited to hand bouquets, table flowers and centerpieces, hampers)
• Assist to prepare and pack fresh flower arrangements and other materials required for daily maintenance, floral set ups which includes preparing floral containers, required props, floral foam and floral carts for storage, refrigeration and delivery
• Assist to deliver flower arrangements, and touch up flowers if there are any placements arranged beforehand
• Assist to do daily routine maintenance, or as and when required to ensure flowers remain in good condition
• Follow instructions and complete tasks assigned by superiors
• Coach and support other team members
• Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving)
• Maintain and monitor store inventory
• Ensure that the store is clean, safe and presentable for customers
• Greet and assist customers as necessary when other sales associates are busy
• Conduct regular audits of the store’s physical and practical condition to ensure quality
• Maintain product levels appropriately
• Interact with the public via social media and maintain the store’s online presence
• Process sales when necessary
• Generate and review daily sales report

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Responsibilities

• Review balance sheet schedules, bank reconciliations, and ensure timely month-end/year-end closing and reporting.
• Manage fixed asset capitalization and disposals per company policy.
• Ensure compliance with InControl Framework, GST submissions, and statutory reporting.
• Handle audit issues related to General Ledger and oversee stock counts.
• Provide accounting expertise and support to GBS and business operations.

Requirements:

• Strong technical accounting background with at least 2 years of general ledger accounting experience.
• Proficiency in advanced Microsoft Excel formulas and functions.
• Strong problem-solving and analytical skills.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities:

• Proactively source candidates through job boards, social media, networking, and employee referrals to build a pipeline of qualified candidates.
• Review resumes, conduct initial interviews, and assess candidates to ensure they align with job requirements and company values.
• Schedule and organize interviews with hiring managers, providing necessary background on candidates and ensuring smooth interview logistics.
• Maintain a positive candidate experience through timely communication and updates throughout the hiring process.
• Partner with department heads to understand their hiring needs and create effective recruitment strategies.
• Extend job offers and assist candidates through the onboarding process.

Requirements:

• No experience required - Training and industry certification will be provided
• Excellent communication and interpersonal skills
• Ability to assess candidate skills and fit accurately
• Strong organizational and time-management skills

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Research Assistant/Associate Policy Analyst – Population Health

The Saw Swee Hock School of Public Health (SSHSPH) at the National University of Singapore (NUS) is recruiting a Research Assistant/Associate Policy Analyst. The rapid population ageing in Singapore calls for innovative solutions. We aim to assess the impact of health promotion programmes (e.g. urban care farming, cognition training, etc) on the health and health-related behaviours of participants. This project will involve recruitment, assessment, and analysis of the research data. The candidate will also be working on models in policy evaluation. This is a full-time position based in Singapore.

Duties may include but are not limited to: (1) provide programming support to a research project (2) assist with recruitment and data analyses; (3) manage large complex databases; (4) conduct literature reviews (5) contribute to the development of scientific papers and the dissemination of the study findings.

The appointed candidate should: (1) Hold at least a bachelor degree (2) be proficient in Stata or R and (3) have experience in statistics, mathematics, econometrics, computer science, quantitative social science, public health, epidemiology or related field. Experience with C++ is preferred but not required.

The ideal candidate should demonstrate the ability to query large data sets and have excellent knowledge of quantitative methods in applied health and/or social sciences. Fluency in English, as well as demonstrably good writing and analytic skills are essential. Fluency in English is required as the candidate will deal with English-speaking stakeholders, such as conducting the research and meetings. The role will suit someone who enjoys problem-solving.

The position is for one year but can potentially be extended. The grade of appointment will be accorded based on candidate’s academic qualifications and years of relevant experience.

Applicants should send the following during job application:

1. Cover note introducing themselves (no more than 500 words);
2. A two-page Curriculum Vitae (only including relevant information), containing details of two named referees;
3. A sample of published work and their roles in the projects, if applicable.

Interviews will be face-to-face for candidates. We are accepting applications until the position is filled.

The Workstream Change Consultant is responsible for supporting the organisational change management activities within a specific functional stream as part of a strategic business transformation program - OneERP+.

Key Responsibilities:

• Work with the Workstream Change Lead to ensure Change Management plans and activities appropriately address country specific needs and differences. Change artefacts and activities are actionable and measurable (this includes e.g. change impact assessment, stakeholder analysis, change delivery plan, communication plans, change readiness assessment, training, business readiness tracking, resistance management plans).
• Partnering with leaders, subject matter experts and employees across the business to understand, plan, design, implement and monitor change that drives success against organisation goals.
• Support the development and delivery of effective OneERP+ change activities leading to highly engaging employee experiences which promote ongoing engagement in change and the corporate strategic direction across APAC.
• Contribute to the development and delivery of employee communications that are engaging, clear and effectively distil complex and big picture information into digestible content, considering cultural and language differences.
• Contribute to the recognition and management of workstream related change risks, issues, and dependencies. Effectively manage identification and management of mitigation tactics to enable desired change outcomes.
• Build and maintain trusted relationships with business stakeholders across allocated workstreams to understand business impacts and enable successful program implementations.
• Be the critical link between business and program to ensure that organisational needs are understood and changes are supported by relevant stakeholders within workstreams and countries in scope.
• Identify and manage anticipated resistance to change in a timely and effective manner.
• Support the design, development and delivery of training to effectively support impacted stakeholder groups to adopt changes and operate successfully post program implementation. Consider country-specific differences and needs in training methods and delivery approaches.
• Report on data-driven success measures demonstrating the effectiveness of change activities and adoption rates for each in scope country.
• Support the Workstream Change Lead to effectively report to project and key stakeholders on change priorities, progress and issues management.
• Provide support to key stakeholders to increase understanding of change management practices and their role as leaders and advocates for the change OneERP+ introduces.
• Support members of the program on the approach, tools and benefits of change and communication management.
• Contribute to the development of a change management practice with change management processes, tools and templates to support the integration and engagement with change management principles across Fujitsu APAC.

Requirements:

• Change Management experience (3+ years) in wide scale organisational programs, ideally as part of an IT implementation.
• Degree or equivalent work experience, formal qualification in change management discipline such as PROSCI desired.
• Demonstrated delivery of change approaches and artefacts within a complex program of work, including being a member of an international and/or remote team.
• Excellent stakeholder management skills in managing diverse stakeholders at all levels within the organisation.
• Superior communication and delivery skills enabling you to influence and establish credibility with stakeholders
• Strong influencing, negotiation and communication skills
• Ability to work effectively in fast paced, ambiguous and challenging environments
• Results-driven leader and team player who thrives on working with others to solve complex challenges - particularly across diverse business units and locations
• Professional, pragmatic and customer focused
• Experience working with a number of ASEAN countries would be preferred – especially recognition of social, language and cultural differences – to assist other team members in their change approaches to the various in-scope countries
• Knowledge of specific functional areas (Finance, Projects, Sales, Procurement, etc.) would be an advantage.

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight saving time period in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of firm’s process, ensuring :

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within AS teams through the WIKI

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Joanna Tan (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description

Responsibilities:

• Assist the Operations Managers in maintaining the operations system and processes of various services to effectively support the hospital in delivering its services. The services include but not limited to:

a. Laundry and linen services

b. Food services

c. Bed Management Unit

d. Facilities Management

• Provide general support to the COO on all operational matters pertaining to the services under the purview of Allied Health and Operations.
• Assist in the development and maintenance of a filing system for the current as well as new services and pilot projects, participating in the setting up of work processes operations systems and procedures to effectively support the new services.
• Support Operations Manager in contract management, generate monthly report to monitor the trend of expenses, performance satisfaction and ensure quality and continuous improvement.
• Keep track of the expiry and renewal of all service/maintenance contracts for Operations, including the sourcing for quotation and preparation of vendor evaluation.
• Support the inpatient meal processes, food quality and patients’ experience and attend to the feedback from ward staff, patients and patients’ families.
• Support the linen and laundry processes and ensure that there is sufficient par level and stockpile of linen for the wards.
• Work closely with infection control team and conduct inspection on food services (inpatient and retail services) and linen and laundry services.
• Assist therapists in SMF application, order mobility devices, consolidate payment, submit quarterly funding claim and data submission to the Ministry of Health.
• Assist in operating the pandemic and business continuity plans in connection with the hospital-wide response plan in the event such plans need to be activated.
• Participate in quality improvement initiatives and projects.
• Keep track of the expiry and renewal dates of all licenses and accreditation; submit renewal applications.
• Assist the Operations Manager in the co-ordination for the internal and external audits and inspection.
• Arrange meetings and minutes writing.
• Assume other responsibilities relevant to position as delegated from time to time including work relating to the expansion of services and development of new services or new projects.

Requirements:

• General Diploma/Degree or equivalent from a recognised institution is required.
• At least 5 years of working experience.
• Must have good understanding of the direction that the hospital is taking in response to the rapidly changing healthcare delivery models which MOH has for the ILTC sector to meet the changing needs in tandem with the demographic changes of the population.
• Must demonstrate initiatives; able to work in collaboration with other professionals in the multi-disciplinary hospital team.
• Should have good communication and inter-personal skills and be able to relate well with colleague and external partners.
• Adequate knowledge of IT is essential as the hospital moves into an electronic records environment.

Duties & Responsibilities:

• Contribute to Sub-WSH Committees and provide support for key committees' activities, such as inspection, audit, promotion, training, circulation, etc.

• Contribute to Security Management, including operations, facility compliance, and system compliance.

• Assist in ensuring compliance with ISO45001 and bizSAFE requirements.

• Attend site coordination, meetings, patrols, and other related activities as required.

Added advantage

• Environmental knowledge in building energy conservation, waste management, monitoring, and promotion.

• Experience in building fire protection system, fire and emergency program.

• Experience in Business Continuity Management (BCM).

Requirements:

• Diploma in Engineering and SSHE related with min 2 years of relevant experience.
• Team player, good interpersonal and communication skills, able to work independently
• Good knowledge in Workplace Safety & Health Act, ISO45001, ISO14000, Security Management Systems
• Candidates with Fire Safety Manager certificate would have an added advantage.
• Candidates must be comfortable with high travel frequency to other job sites, including Jurong Island.

We are seeking a highly experienced Principal Product Consultant with extensive of experience in Triple A Plus and Temenos Wealth Manager. The ideal candidate will have a strong background in Wealth Management and Triple A+. This hybrid role requires a deep understanding of the domain and technical skills to drive product excellence and client satisfaction.

Responsibilities

• Lead the implementation and customization of Triple A Plus and Temenos Wealth Manager solutions for clients.
• Oversee the end-to-end project lifecycle, ensuring timely delivery and adherence to client requirements.
• Provide expert guidance on best practices and industry standards in Wealth Management.
• Collaborate with cross-functional teams to design and develop innovative solutions that meet client needs.
• Conduct thorough analysis of client requirements and translate them into technical specifications.
• Ensure seamless integration of Triple A Plus and Temenos Wealth Manager with existing client systems.
• Develop and maintain comprehensive documentation for all project phases, including requirements, design, and testing.
• Facilitate workshops and training sessions to empower clients with the knowledge to effectively use the implemented solutions.
• Monitor project progress and proactively address any issues or risks that may arise.
• Provide ongoing support and maintenance to clients, ensuring optimal performance of the implemented solutions.
• Stay updated with the latest trends and advancements in Wealth Management and related technologies.
• Contribute to the continuous improvement of internal processes and methodologies.
• Foster strong relationships with clients, understanding their business needs and providing tailored solutions.

Requirements

• Possess extensive experience in implementing and customizing Triple A Plus and Temenos Wealth Manager.
• Demonstrate a deep understanding of Wealth Management principles and practices.
• Exhibit strong analytical and problem-solving skills to address complex client requirements.
• Showcase excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
• Hold a relevant certification in Triple A Plus or Temenos Wealth Manager.
• Display a proactive approach to learning and staying updated with industry trends.
• Have a proven track record of successfully delivering large-scale projects in a hybrid work model.
• Show ability to work independently and manage multiple priorities in a fast-paced environment.
• Demonstrate strong organizational skills and attention to detail.
• Exhibit a client-centric mindset with a focus on delivering high-quality solutions.
• Possess a strong technical background with the ability to understand and translate complex technical concepts.
• Show commitment to continuous improvement and professional development.
• Hold a degree in a relevant field or equivalent work experience.

Certifications Required

• Certification in Triple A Plus or Temenos Wealth Manager is mandatory.

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

About the Power Generation & Energy – Senior Technical Consultant role:

In this consultative heavy role, you will be assigned to project teams to provide strategic, unbiased and objective advisory services to clients to assist them in solving issues, creating value, maximizing growth and improving business performance. You will also be responsible for contributing to and working on internal projects focused on the ‘Worley Consulting Way’.

Key Responsibilities :

• Collaborate with cross functional teams to deliver on key responsibilities in an assignment under tight deadlines.
• Draft written communication including reports, presentations, contractual letters and project plans.
• Ability to analyze technical problems and solve them without experiencing any stress. Experience in conceptual design of Power and electrical engineering systems and equipment’s is needed.
• Interview the client's employees, management team and other stakeholders as required for the assignments.
• Performa data/risk/business/financial analysis and integrate large volumes of data from various sources to create reports.
• Participate and contribute to client meetings.
• Produce plans and budgets relating to assignment management.
• Plan and manage some elements of an assignment - plan, time, cost, outcomes etc.
• Participate in the development of a safe and healthy workplace.

Key Skills and Competencies :

• Experience in the field of power generation design, techno-commercial evaluation of bids, proposals, tender submissions, Lender technical advisory role for project financial close as well project finance.
• Experience in Project execution in the field of power generation using gas to power, biomass fuels, renewables (wind / Solar / Waste to Energy), coal and for co-generation.
• Experience in supporting the development of Power Projects (Gas to Power, Coal, Biomass, Waste to Energy, solar and Geothermal), Lenders Technical Advisory Role with Banks for the successful completion of project financial close is preferred.
• Experience in Thermoflow modelling (for Mechanical) or Static and Dynamic Power System study (for Electrical) for grid connections is highly desirable.
• Experience in conducting technical design review with EPC Contractor for the implementation of power generation projects in Coal, Gas to Power, biomass, renewables (Wind / Solar / Waste to Energy) energy sector.
• Technical Support to project manager tender evaluation phase, subsequent negotiation phase as well as the project implementation phase on site including erection and commissioning.
• Experience in electrical equipment sizing and preparation technical specification for the various electrical equipment involved in the project.
• Experience in dealing with Chinese EPC contractor is preferable.
• Demonstrated flexible and adaptable approach and able to operate in different ways in different situations.
• Strong research and organization skills and ability to work independently and think critically.
• Excellent presentation, written and verbal communication skills.
• Confidence in dealing with senior people in organizations.
• A proactive approach to project delivery and business development.
• Collaborative team player and be able to demonstrate research skills.

Key Requirements:

• Degree in Mechanical or Electrical Engineering with 5 to 12 years of experience in Consulting, and/or EPC Contractor in reputed international organization
• Candidates with a double degree in engineering or experience with Renewable Energy projects will be looked favorably.
• Experience in providing project and business solutions to clients in the infrastructure and resources sectors highly preferable.