Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

We are seeking a highly motivated and detail-oriented Marketing Intelligence and Data Analyst Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in data analysis, visualization, and interpretation within a dynamic and innovative Healthcare Diagnostics environment.

Key Responsibilities:

- Assist in collecting, cleaning, and organizing data from various sources.

- Perform data analysis to identify trends, patterns, and insights.

- Create visualizations and reports to communicate findings effectively.

- Support the team in developing and maintaining databases.

- Collaborate with team members to contribute to ongoing projects.

- Document control of marketing materials.

- Ad-hoc tasks as required by Managers.

Qualifications:

- Currently pursuing a degree in Biological Sciences, Biomedical Sciences, Pharmacy, or related field.

- Strong analytical skills with the ability to work with large datasets.

- Skilled in data analysis tools such as Excel, and preferably Power BI or SQL, Python, R.

- Excellent communication and teamwork skills.

- Ability to work independently and manage time effectively.

- Organized and meticulous individual.

Benefits:

- Hands-on experience in real-world data analysis projects.

- Mentorship from experienced professionals in the field.

- Opportunity to contribute to meaningful projects and make an impact.

- Networking opportunities within the company.

If you are passionate about data analysis and eager to learn in a fast-paced environment, we encourage you to apply for this internship.

Senior Executive/Assistant Manager, Data Analytics & Insights

Group Care Plan Operations

Data Analytics & Insights (DAI) team under Group Care Plan Ops will support and work in close partnership with NUHS senior management, Group Specialty Chiefs (GSCs), Management Decision Support (MDS) teams and other stakeholders to realise the delivery of One Specialty, Multiple Sites and a OneNUHS patient care philosophy. The DAI team will develop innovative analytics solutions and derive actionable insights to support management decision making towards attainment of NUHS vision and key priorities.

Responsibilities

• Identify data and information needs required to enable the vision and key priorities of the organisation.
• Collaborate with stakeholders to identify available and relevant datasets and make strategic recommendations on such collection, integration and usage.
• Develop, maintain and refine interactive dashboards using data visualisation tools such as Tableau.
• To assist in developing the timeline that will enable DAI to progressively meet stakeholder needs.
• Establish and prioritise dashboard and scorecard of key stakeholders and working collaboratively with Group Clinical Ops and Group Service Ops, to refresh the Dashboard and Scorecards on an ongoing basis.
• To be well versed with and keep updated on Epic and other operational applications in order to propose solutions that will address group operations management and senior management needs on operational excellence.

Requirements

• Bachelor’s Degree in Computer Science, Information Management, Mathematics, Statistics, Operations Research, Engineering or related disciplines with strong statistical modelling and machine learning skills.
• At least 3 years of relevant working experience with analytics tools e.g. SQL, Python, MS Excel (advanced), data visualisation tools (e.g. Tableau)
• Familiarity with healthcare setting is a plus.
• Fresh graduates with excellent data capabilities will be considered.
• Excellent interpersonal skills, attention to detail, and flexibility to collaborate across various team areas and functions.
• Possess can-do attitude and work independently in ambiguous situations.
• Strong analytical and problem-solving skills
• Proficient in extracting, cleansing, and interpreting complex data with attention to detail and accuracy.
• Able to communicate sophisticated data science concepts clearly through concise reports and presentations, effectively conveying observations and recommendations.

Summary:

Development of standard operating procedures and controls to manage the cluster’s development projects and provide support in long term planning of NUHS infra projects.

Plan and deliver NUHS renovation projects.

Key responsibilities:

• Develop and implement initiatives, systems and tools to enable consistency in delivery of infra projects in the cluster
• Develop project control tools to ensure projects are delivered within approved parameters and key project risks are monitored.
• Serve as a Project Manager to engage internal and external stakeholders to define scope, develop solutions, cost estimates and master schedule for assigned projects
• Responsible for procurement of consultants and contractors by drafting procurement strategies, procurement documents, evaluation matrix and managing the evaluation process of the vendors.
• Support planning of new facilities in NUHS by working with users to conduct feasibility studies, definition of user requirements, projection of resources required and setting up of project committees.
• Lead and execution of Special Projects or tasks as directed by RO in accordance to plan, timeline, budget and quality.

Requirements:

• Minimum a Bachelor Degree in Architectural, Building, Engineering, Project Management or related field of study.
• Minimum 10 of years of relevant experience, preferably in healthcare or public sector or large corporations
• Proficient in MS Office and proficiency in drafting software is preferred
• Ability to work in a fast pace environment with minimal supervision
• A team player with good communication skills

#LI-LL1

About this role

Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to):

• Patient and Caregiver Advocacy
• Patient and Caregiver Support
• Patient Experience
• WE CARE Programme Implementation

The candidate is to provide administrative support to Group Chief Patient Officer (GCPO) and other members of the PASO team in the day-to-day operation and activities to achieve the Department goals.

Job Descriptions

Perform secretariat duties for Department and Committee meetings:

• Coordinate and organize meetings and events
• Manage schedules and logistical arrangements for meetings
• Prepare materials and supporting documents for meetings
• Provide timely and accurate meeting minutes
• Ensure an efficient organization and storage of paperwork, documents and computer-based information

Assist PASO team in department administration that includes but not limited to:

• Process IT, Finance and Procurement requests and claims
• Coordination of publicity & public engagement (e.g. update the dept’s website, produce EDMs for events)
• Data organisation and management (prepare report submissions, support regular updates of the Dept’s intranet site)

Support the implementation of projects with internal and external stakeholders related to Dept workplans:

• Provide support to Committees (PFAC, PASC, Patient Partners, WE CARE Committee, etc) and Departments (Patient Experience, Service Quality, etc) across NUHS to implement initiatives and programmes
• Work with external stakeholders, such as MOH, AIC, Community Partners on initiatives and events

Support ad-hoc assignments or projects when assigned

Job Requirements

• Degree in Business Administration or relevant fields
• Proficiency in the use of MS Office (Word, PowerPoint, Excel)
• Good verbal and written communication skills
• Able to work in a complex and fast changing organizational environment
• Prior administrative experience in a healthcare setting will be an asset
• Good interpersonal skills
• Strong planning and organization skills
• Good team player with strong collaborative skills
• Adaptive mindset
• Have a passion for patient and family-centred care and service excellence

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within National University Health System (NUHS) and Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in halrth system in Asia with the core functions of research, health pòlicy intelligence, capacity building and evaluation.

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

About the role

This role is the lead administrator to support all CRiHSP’s activities to achieve its overarching mission. He/she will play a key role in strategising and supporting shaping the development of the admin structure of the Centre, including recruitment of the relevant administrative team, and contribute to leadership in both the strategic direction and daily operations of the Centre.

Job Description

• Provide administrative leadership andsupport academic team in strategic research matters. Draft and manage research projects' timelines to ensure it is on track to achieve its desired outcomes. Track the progress of the department's key research performance indicators.
• Conduct resource planning (budget, manpower, space etc) to support the various initiatives of the Centre. Manage resources throughout the implementation of the Centre's activities.
• Support Director in drafting papers and presentations to update senior leadership on progress of Centre's strategic plans.
• Provide administrative leadership and oversight towards Centre's research activities and initiatives. Support Director and PIs in preparing for grants application, budget planning, grants application, monitoring grants' utilisation rates, tracking timelines, drafting progress reports etc.
• Oversee the organising of Centre's teaching and research workshops to upskill the NUHS community on health services research and evaluation.
• Provides general support to the policy and evaluation functions in line with responsibilities for the research and education programmes.
• Support Director in strategising the creation of a pipeline of talent to build capacities and capabilities to support the Centre's Mission and workplans. Provide admin support for recruiting talents and appointing collaborators. In partnership with HR, develop creative ways to attract niche research talents.
• Develop and implement a communications strategy using various platforms (website, social media etc) to widen Centre's profile and outreach efforts.
• Oversee daily administrative and operations (including financial, procurement & HR) matters and ensured they are carried out with high quality and in compliance with NUHS and NUS policies.

Job Requirements

• Degree holder in relevant field
• At least 10 years of working experience (at least 4 years in a leadership role) in a research or academic organisation.
• Strong communication skills in English, both written and spoken
• Proven ability to lead a team
• Highly developed problem-solving skills and adept at managing complex problems
• Outcome-orientation with excellent organizational and project management skills, and attention to detail
• Ability to work with culturally diverse populations

STEP UP TO A FITTER CAREER

Fitness First prides itself as one of the largest fitness brands in the world with 16 Fitness First Clubs in Singapore alone. With an unrivalled network of clubs across the island, we provide a range of proprietary group fitness classes, workout options enhanced with the latest technology, and club facilities that will complete your fitness experience.

WHATS IN FOR YOU?

*Entry level candidates are welcome to apply

*Competitive Remuneration package + UNCAPPED commissions

*Extensive Medical Coverage

*Complimentary Gym Membership

*Comprehensive and Inclusive training and development programs provided

*Internationally Recognised Fitness Certification

*Career Advancement

Job Responsibilities:

• Design and direct workout programs that are customized to the member's needs and goals, conduct small group classes.
• Demonstrate the use of gym equipment, observe the members' exercises and correct any improper techniques.
• Maintain equipment and administer first-aid when necessary.
• Provide quality service at the gym floor and front of house.
• Be good communicators and advocates fitness.
• Adaptive at coordinating schedules and managing time wisely.
• Utilize and implement new technologies, equipment and techniques effectively.
• Ensure attentiveness on the gym floor and initiate new member orientation.
• Be good communicators and attentive towards members' needs, being willing and able to adjust workout programs and follow through their requests and present self professionally.

Preferred Qualifications/ Requirements:

• Passionate in Fitness, exercising and working out.
• Possesses a high level of professionalism, honesty, integrity and excellent work ethics.
• Able to commit to shifts work including PH/weekends.
• Pro-active, work well independently and in a team, sales-driven to go further.
• Preferably with recognized Personal Training qualification (ACE, FITSAF, FIC, BEC etc.); candidate with degree or diploma in sport science would have an added advantage
• Candidates with no experience are welcomed to apply

What are you waiting for? Click apply now to pursue your passion and career with Fitness First!

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety polcies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

NOVI Health is a medical and digital health provider which aims to help people prevent, manage and reverse chronic lifestyle diseases such as diabetes and high cholesterol. Our holistic approach combines lifestyle interventions with medical management, supported by data and technology, to deliver solutions at scale and improve health outcomes.

The Enrolled/Staff Nurse works closely with the principal physician and care team to provide good nursing care, advice and follow-up to patients.

ROLE

1. Provide basic nursing care and document in the Electronic Medical Records system
2. Perform phlebotomy and carry out point-of-care tests
3. Trace lab results / medical reports as necessary
4. Give vaccinations and injections
5. Assist doctor in medical procedures
6. Assist doctor with dispensing of medication
7. Provide education, advice and follow-up care to patients/caregivers as needed
8. Respond to patient queries
9. Assist with stock-taking and ordering of stocks

REQUIREMENTS

1. NITEC in Nursing / Nursing Diploma / Advanced Nursing Diploma or equivalent
2. Registered with Singapore Nursing Board
3. Phlebotomy skills are essential
4. At least 2 years of clinical experience
5. Team player
6. Able to multi-task
7. Excellent communication skills and customer service

Responsibilities:

• Conduct instructor-led or virtual classroom sessions for partners and end-user customers regularly.

• Collaborate with key vendors to ensure the accuracy and effectiveness of training materials.

• Demonstrate a commitment to excellence in training and consulting.

• Maintain a keen interest in staying updated with the latest industry trends.

Qualifications:

• Possess 5 years of experience conducting instructor-led/classroom training for relevant technology products and services.

• Have experience in designing and developing instructor-led content with technical subject matter.

• Exhibit excellent oral presentation, interpersonal communication, and writing skills.

• Demonstrate the ability to utilize various learning methods and connect them appropriately with subject matter.

• Hold a Technical Degree (e.g., Computer Science) or possess relevant work experience.

• Display a strong "stage presence" and the ability to manage a room of adult learners.

• Be self-sufficient and a self-starter with a track record of taking ownership of training projects.

• Possess certifications such as CCSI, MCT, or other relevant vendor certifications (a plus).

We are looking for a Valuation Actuary to join the APAC L&H Actuarial team.

In this exciting and fast-paced role you will be working across APAC (including China, North Asia, South Asia & ANZ) supporting the Head of L&H Actuarial, APAC in the management of all L&H group reserving activities with a key focus on IFRS17, Solvency II and any other projects. You will have a high degree of responsibility and autonomy whilst undertaking and leading key projects within the team.

You will also liaise with the auditors on various requirements for the APAC markets.

The APAC Actuarial reserving team is based in SCOR’s offices in Singapore, Sydney, Beijing and Seoul, and covers the Life & Health business. This includes business written in c.30 countries and 13 legal entities in the region. We are a diverse and engaged team, providing expert actuarial analysis and insight for our stakeholders. The department is led by the Chief Reserving Actuary for Asia Pacific.

Key Responsibilities

• Provide value adding insight on the drivers of financial performance, movements in IFRS and SII results, experience emergence, and recommendations for management actions.
• Provide oversight of the production of L&H reserves for Group results (IFRS 17, SII) each quarter, participating in the landing process and ensuring the results are robust.
• Be the key member for a project where the project involves accurate reporting and settlement for SCOR-Covea deal.
• Work closely with and provide guidance to APAC L&H actuarial teams on issues of methodology, appropriate techniques, and expert judgement.
• Be a key member in implementing various process improvements initiatives within APAC
• Support and coordinate for the external audits with local auditors in relation to actuarial topics
• Work with the APAC L&H actuarial teams to deliver the local IFRS17 reporting requirements as the standard gets adopted across geographies and support the Central teams with their review of APAC markets results
• Support the Head of L&H Actuarial, APAC in being the primary point of contact for the Corporate Actuarial and Group Actuarial teams on all Life & Health matters in the region
• Communication of actuarial issues to other teams in the context of earnings, capital, liquidity, etc.
• Work closely with other teams within APAC, including the modelling team, L&H business unit, colleagues in the wider Finance team, Pricing, and Risk management, to share common knowledge and common purpose.

Experience & Competencies

• Qualified/ nearly qualified Actuary (FSA, FIA, or FIAA)
• At least 5 years of relevant experience in a life insurance/reinsurance business
• Deep experience of at least one of: IFRS17, Solvency II, experience analysis, or local statutory reporting in an APAC market. IFRS17 experience is a strong plus.
• Proficient in Microsoft Office suite (e.g. Word, Excel, Access, PowerPoint), Prophet software
• Familiar with data analytics tools such as R, SQL or Python is a plus.
• Enjoys working at pace, in a close-knit team.
• Demonstrates curiosity and enthusiasm for continuous improvement.
• Proactive, organized and adept at stakeholder management.
• Strong technical skill set and ability to work independently.
• Excellent communication and interpersonal skills.
• Creates a supportive environment –when guiding and supporting the market valuation teams, as well as working with other teams and colleagues.
• Interest in career and skill development.
• Able to provide effective challenge to senior managers.

We are seeking a highly motivated individual to join our Regional Life & Health Reinsurance team servicing our clients in Asia. In this role, the new team member will take an integral part in the development of our Life & Health Reinsurance business in Asia Pacific, with a particular focus on South East Asian and South Asian markets. The role will consist in providing and coordinating the technical (accounts, wording) and administrative support for the Asia Life & Health Reinsurance team in placing and servicing of both Life & Health Reinsurance contracts.

What the day will look like

• A core member of Aon’s Asia Life & Health reinsurance team, reporting to the Head of Life & Health Reinsurance for South East Asia.
• In collaboration with the broking and broking support colleagues from the regional team in Singapore and the various in-country teams across Asia enable execution of reinsurance transactions/ consulting engagements through:
• Preparation and review of information submissions to facilitate reinsurance transactions for our clients
• Participation in the reinsurance quotation process, reinsurance proposal sourcing and negotiations with our reinsurance partners
• Generation and review of contractual documentation (including contract wordings, endorsements and evidence of cover) – this includes preparation of new and renewal reinsurance contracts, ensuring compliance with internal and external requirements (cedant and reinsurer), guidelines and recommending areas for improvement
• Stay on top of the reinsurance placement process by liaising with the team and stakeholders across departments to ensure treaty completion
• Maintain treaty information database, enabling delivery of contract advice and guidance to clients and/or broking teams, and resolution of contract related queries from clients and reinsurers, liaising with colleagues within other departments as necessary
• Preparation and coordination of client engagement / contracts documentations as well NDAs with trading partners on business in scope
• Proactive management of the team’s pipeline information for business planning and management reporting
• Provide training/ knowledge sharing to colleagues on the above matters
• In collaboration with the technical accounting teams:
• Review and check the technical accounts provided by clients, support resolution of related queries from clients and reinsurers where necessary
• Produce management information reports to support the business planning process. This includes tracking of business results
• Population and maintenance of data within Aon’s systems
• Adherence to the standards, procedures and best practices of Aon Singapore to ensure MAS and other regulatory compliance
• Assist the broader Life & Health APAC leadership team with ongoing strategy & financial reporting, as well bespoke technical or operational queries

Skills and experience that will lead to success

• Degree or Diploma in relevant discipline (LLB or BBA, Accounting, Finance preferred)
• Prior 7 to 10 years of experience within the Life & Health Reinsurance field
• Excellent command of written and spoken English
• Ability to manage multiple priorities and track projects through to completion
• Independent, analytical and pro-active
• Self-motivated, holds oneself accountable and takes ownership for problem resolution - resourceful
• A team player – able to communicate in a dynamic team environment

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for Research Associate in Health Services and Data Science (Project: Development of Natural Language Processing and Item response Theory based systems for Patient Reported Outcome Measurement) in the Centre for Research in Health Systems Performance, Yong Loo Lin School of Medicine.

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based in independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the Yon Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia. CRiHSP will be composed of a multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators. It will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research.

CRiHSP is collaborating with the Department of Family Medicine (DFM) at NUHS, which was established in 2017 with the aim of supporting the Division of Family Medicine within the Yon Loo Lin School of Medicine of the National University of Singapore (NUS). DFM’s multidisciplinary team of clinicians, researcher, medical educators, and administrators works towards the common goals of achieving achieve excellence in Family Medicine education, research and practice. CRiHSP and DFM also benefit from a significant expansion in related fields and collaborations with the new Centre for Sustainable Medicine (CoSM) and the Centre for Behavioural and Implementation Sciences Interventions (BISI) at the School of Medicine and the Saw See Hock School of Public Health.

Job Description

NUS offers highly competitive remuneration packages. The successful applicant will be offered an annual salary plus benefits commensurate with his or her qualifications, experience and expertise and will have access to travel support to disseminate research outcomes at international academic conferences.

The position is full-time for 1 year in the first instance, depending on project commitments and candidate’s career objectives. Start date is flexible, with the position expected to commence in the first half of 2024.

Purpose of the Post

CRiHSP is hiring a highly motivated and skilled Research Associate to contribute to a research project employing mixed-methods for the development of methods for measuring patient reported outcome measures in the population of Singapore based on the efficient application of Natural Language Processing and Item Response Theory to existing measurement systems working under the project Principal Investigator (PI), CRiHSP Director, Prof Jose M Valderas. The successful candidate will report the Senior Research Fellow responsible for the project. The role provides a rare opportunity to work at the centre of this rapidly evolving field, shaping the future of healthcare and clinical practice.

Main Duties and Responsibilities

The Research Associate will have the following duties:

• Contribution to the management of research activities including grant and IRB/DSRB applications, budgeting, planning and monitoring project timelines and generally support project management and coordination and liasing with internal and external stakeholders
• Conduct literature reviews, including collation and synthesis of the literature
• Support the design and interpretation of quantitative surveys and qualitative interviews and focus groups and collect data
• Contribute to and lead (where appropriate) protocol, manuscript and report timely writing, editing and submission.
• Present work for feedback and dissemination at workshops or conferences locally and/or internationally

The post holder will be expected to be flexible in their role as the CRiHSP´s capacity evolves.

Qualifications

Applicants will be evaluated based on the following selection criteria:

Qualifications

• Masters in Life Sciences, Health & Social Sciences

Experience

• Experience in planning, managing and implementing healthcare-related research projects, from conception to completion, in a University setting (essential).Track record of publishing in international peer-reviewed journals (desirable)
  Demonstrated experience in Natural Language Processing (NLP) and/or Item Response Theory (IRT) methods , or programming languages such as R, Python (desirable)
  Researchers with existing research activities related to developing and using computerized adaptive (CAT) methods are particularly encouraged to apply.
  

Qualifications

Skills and Personal Attributes:

• Strong communication skills in English, both written and spoken (essential)
  Ability to work independently and as part of a multidisciplinary team (essential)
  Highly developed problem-solving skills and adept at managing complex problems (essential)
  Outcome-orientation with excellent organizational and project management skills, and attention to detail (essential)
  Ability to work with culturally diverse populations (essential)
  

Application

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Prof Jose M Valderas at [email protected].

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of three (3) referees) as well as a cover letter outlining their motivation and suitability for the project addressing each of the criteria outlined above.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the recruitment and data collection activities of the public health research projects under the SPHS unit that will contribute towards the building of a population health biobank for Singapore.

Duties & Responsibilities
1. Inviting target participants as defined above to take part in the relevant study by phone call or messaging;
2. Screening their eligibility for the study and making an appointment with them for the study procedures;
3. Provide logistical information for the interview and study site visit;
4. Manage participant flow at the study site visit and verify the participants' survey completion status;
5. Explaining the information in the study consent documents to the extent that the consent, if given, would be informed and voluntary;
6. Obtaining participants’ consent before beginning any study procedures;
7. Interview participants according to the e-questionnaire and entering the responses accurately to the e-questionnaire via a tablet;
8. Timely completion of interview and registration of participants for their study site visit procedures before the cut-off time;
9. Timely preparation of required material and equipment for the study site visits;
10. Organise work outputs to be handed over to the QC supervisor; and
11. Any other responsibilities as required by future research projects.

Qualifications

REQUIRED KNOWLEDGE AND SKILLS

• Post-secondary qualifications with a good command of spoken English and Malay/Tamil/Mandarin/Cantonese/Hokkien/Teochew (to conduct interview with health research participants in local ethnic languages)
• At least 2 years of customer-facing work experience.
• Work hours are: 7.30am to 5.15pm on Mon, Tue, Thu and Fri; 7.30am to 12.30pm on either Sat or Wed depending on operation days of the study site.
• Comfortable with using a tablet for data entry, retrieve and update records.

WHAT ARE WE LOOKING FOR

• We are looking for a teamplayer capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management.

We are looking for an experienced Doctor of Chiropractic to help in one of our five award winning chiropractic clinics in Singapore.

You will have minimum 1 years experience in a chiropractic clinic. You will possess great adjusting skills, a good work ethic, be honest and a great communicator.

You will have passion, energy and enthusiasm to help build a loyal client base whilst delivery an amazing chiropractic experience.

We are vitalistic chiropractors treating subluxations but also add drop table and extension exercises to our services to offer the best possible health solution to our clients.

You will be working under a Chiropractic Clinic Driver, gaining experience, ready to grow our company as we continue to expand.

If you are a confident public speaker, used to delivering health talks, that would also be a bonus.

Total Health Chiropractic has been established in Singapore for 10 years and has a very low staff turnover. Working 5 days a week, we ensure that you can enjoy a great quality of life whilst helping the people in Singapore live life in optimal health.

Please send your detailed resume, including a recent photograph, to [email protected]

Job Description:

Overview

The Job Holder will support the Community Allied Health and Medical Planning Support (CAMP) unit under the Clinical Services and Governance Division (CSGD). The Job Holder will provide support for strategic allied health and medical manpower planning, coordination and administration matters to the Medical Lead and Allied Health Lead to ensure smooth delivery of Community Allied Health and Medical services, as well as an engaged workforce of Allied Health Professionals (AHPs) and Doctors to drive integrated care in the community.

Accountabilities

(1) Strategic AHP and Medical Manpower Planning

· Manage annual financial work plan and budgeting exercise for required community medical and AHP manpower to support population-health based initiatives and programmes

· Provide support on long and short-term strategic manpower planning and conduct regular reviews with Medical Lead and Allied Health Lead

· Keep abreast of NUHS population health developments and identify opportunities/gaps/areas of collaboration in terms of community AHP and medical support where appropriate

(2) Professional matters and clinical quality management

· Coordinating with Medical Lead and Allied Health Lead on professional and development matters

· Support in the implementation of quality assurance (QA) and quality improvement (QI) initiatives

· Liaise with relevant stakeholders on allied health and medical-related workflows

(3) Manpower-related administration support

· Liaise with internal/external stakeholders and/or programme owners (e.g. Community Nursing, Community Operations, hospitals) to establish service agreements

· Support onboarding, administrative and disbursement matters relating to allied health and medical manpower purchase and coordination

· Manage and maintain list of RHSO allied health and medical manpower under the Community Care Team and Medical Director’s Office

· Planning and managing workforce engagement activities to understand AHP and medical resourcing/operational needs

· Provide secretariat and administrative support for related meetings as assigned. This includes minute taking, preparation of slides, record keeping etc.

(4) Any other task as assigned

Requirements:

Qualification Required and Area of Discipline

Good degree in any discipline, preferably in Life Sciences, Business Administration etc.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• 4 to 6 years of relevant working experience, preferably with 1 - 2 years in a managerial / leadership position
• Prior experience in healthcare sector and/or clinical operations is preferred
• Experience in project/programme management, community care or partnerships will be an advantage
• Ability to multi-task and work under tight timelines
• Excellent communication, presentation, negotiation and interpersonal skill
• Strong analytical/ problem solving skills, good organisation and time management skills
• Good command of English, with experience in preparing/writing presentation, papers, SOPs
• Good team player and able to work cohesively in a team.

Job Purpose:

Responsible for planning, developing, delivering and evaluating appropriate individualized educational services, learning programmes and instructions for special needs students in both self-contained and integrated settings in consultation with other school personnel.

Job Responsibilities:

• Implement and monitor effective teaching & learning pedagogies, intervention strategies for students with Special Education Needs (SEN)
• Design and implement valid and reliable modes of assessment to evaluate students’ progress and development.
• Identify and design support structures to students with SEN
• Work with school leaders and management team to plan and implement school-wide educational and recreational programmes
• Collaborate and consult with allied professionals, parents/caregivers and external agencies to ensure quality support and well-being of students
• Responsible for designing, assessing and reviewing student-centric lessons with engaging approaches to accommodate individual learning styles
• Advocate to Heads of Department appropriate instructional learning resources to value add to students’ learning
• Review and reinforce learning activities using lesson plans and teaching strategies to help students to master concepts and skills
• Implement the use of information technology in lesson preparation and teaching to engage learners
• Research and keep abreast of up-to-date subject knowledge and design teaching resources in professional learning teams
• Supervise students and manage pupil behaviours in the classroom and on school premises to inculcate school values and enforce discipline
• Document concerns of students to facilitate problem solving with parents and professional support staff
• Conduct Parent-Teacher Conferencing to discuss students’ strengths, weaknesses and identify areas of focus to support IEP goals and transition
• Provide information to parents for home-school communications to support students’ progress
• Make home visits for students with high support needs and craft intervention strategies to meet student social and emotional needs
• Establish work plan priorities to meet school strategic thrusts
• Actively involved in staff meetings, co-curricular activities, educational conferences, and school programs.
• Participate in parents' evenings and school-wide training events to promote home-school partnership.
• Participate in organizing school events, including sporting events, learning journey and other excursions like camping trips and educational tours

Job Requirements:

• Diploma/ Degree from recognised Institutions with GCE ‘O’ level credits in English and Mathematics
• Prior experience with Students with Mid Intellectual Disabilities (MID) is preferred
• Specific subject knowledge, knowledge in special needs education and behaviour modification, Microsoft office (Excel, Powerpoint, Word)
• Interpersonal skills, classroom management skills, takes Initiative, effective communication Strong in verbal and written English
• Prior experience handling Numeracy/ Literacy, WPLN, Science, HSR, SEL/ CCE and Vocational Guidance is an added advantage.
• Working location: Choa Chu Kang

One of our client is looking for a candidate with the below given details:

We are seeking a talented and experienced Business Analyst specializing in Health Insurance to join our dynamic team.

The ideal candidate will have 3-4 years of hands-on experience in the health insurance industry, with a strong understanding of industry regulations, trends, and best practices.

Responsibilities:
• Conduct thorough analysis of business processes, systems, and data related to health insurance operations.
• Collaborate with stakeholders to gather requirements, identify business needs, and define project scope.
• Develop detailed documentation, including business requirements, functional specifications, and user stories.
• Analyze and interpret complex data sets to extract actionable insights and drive informed decision-making.
• Evaluate existing processes and systems to identify areas for improvement and optimization.
• Facilitate communication between technical and non-technical teams to ensure alignment and successful project delivery.
• Stay updated on industry developments, regulatory changes, and emerging technologies relevant to health insurance.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

As a health analytics manager, you will support the objectives of Prudential's health strategy, develop a roadmap and use cases that align with it, and lead the delivery of health analytics products. You will work closely with data science and data engineering teams to leverage data and insights to improve health outcomes and customer experience. You will also collaborate with business stakeholders and external partners to understand their needs and provide actionable recommendations.

Job Description:

• Define and execute the health analytics strategy and roadmap, ensuring alignment with Prudential's health vision and goals.
• Manage the end-to-end delivery of health analytics products, from ideation to deployment, ensuring quality, timeliness, and scalability.
• Work with data science and data engineering teams to design, develop, and test data models, algorithms, and pipelines that support health analytics use cases.
• Work with business stakeholders and external partners to understand their requirements, challenges, and opportunities, and provide data-driven solutions and insights.
• Communicate and present health analytics findings and recommendations to senior management and relevant audiences, using clear and compelling visualizations and narratives.
• Stay abreast of the latest trends, technologies, and best practices in health analytics, and identify opportunities for innovation and improvement.

Who we are looking for:

• Bachelor's degree or higher in data analytics, data science, statistics, mathematics, computer science, or related field.
• At least 8-10 years of experience in data analytics, data science, or related role in the insurance or health industry.
• Familiarity with end-to-end analytics solutions build and servicing, code writing, and code testing best practices is essential.
• Experience in translating business problems into data and analytics solutions and influencing senior stakeholders and business partners in their adoption.
• Communication and presentation abilities to convey complex technical concepts to non-technical stakeholders.
• Proficiency in programming languages and tools (e.g. Python, SQL, Spark)
• Understanding of cloud-based data platform and analytics technologies (e.g., Azure, Databricks, MLflow)
• Ability to work independently and in a team, and to handle multiple tasks and deadlines.
• Passionate about improving health outcomes and customer experience through data and analytics.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Focus Movement is seeking experienced instructor(s) to join their dedicated movement team.

• Minimum 3 - 4 years teaching on all Pilates equipment
• Preferably Polestar Pilates Comprehensive qualified or interested in further Polestar training
• Available during studio peak timings, including weekday morning/evening and at least one weekend

- Applicants should hold a minimum of a Bachelor's Degree or possess professional qualifications in music (Vocal /Piano or both)

- Demonstrated expertise in professional music performance in Vocal / Piano OR both

- Exceptional communication, interpersonal abilities and adept at teamwork

- Proficiency in written and spoken English is essential

- Capable of instructing in Aural skills and providing piano accompaniment for string students up to advanced levels

- Minimum of 4 years of teaching experience required

- Ability to instruct students across various age groups

- Committed and highly driven to excel in teaching

- Energetic and adaptable personality with strong multitasking skills

- Singaporean citizenship or permanent residency is preferred

Key responsibilities:

1. Lead in Quantity Surveying services including contract advisory to Project Managers/Users on managing infrastructure projects across NUHS Cluster.
2. Provide Project Management support role for renovation projects under NUHS Cluster.
3. Provide support on the following:
4. Drafting on infrastructure procurement documents including refine the infrastructure procurement policies & procedure.
5. Management of funding and cash flow for NUHS infrastructure projects.
6. Analysis and compile cost data for infrastructure projects under NUHS including liaising with Project Managers/Users.
7. Support on internal & external audit including liaising with the Project Managers, stakeholders and MOHH.
8. Compile a registry of consultations, queries and feedback on procurement policies, standard contract documents and contract administration processes/templates for periodic review and improvement.
9. Organising of trainings for professional growth and practise.

Requirements:

• Minimum 6 to 8 years of relevant experience in Quantity Surveying, Building or Project Management for infrastructure projects.
• Experience in healthcare facilities and/or government projects will be an advantage.
• Minimum Bachelor Degree from a recognised university in Quantity Surveying, Project Management or other relevant construction related discipline.
• Good knowledge of Public Sector Standard Conditions of Contract (PSSCOC).
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft applications eg. MS Words, Powerpoint and Excel.
• Meticulous and detail oriented
• Team player
• Strong passion and drive

Senior Consultant in HTA / HEOR

Location: Singapore

Overview:

Vista Health is a Singapore based healthcare agency, ​specialising in healthcare and life sciences consulting for the Asia Pacific region, with clients across Asia Pacific, Europe and the US. Owing to continued growth and expansion, we have several opportunities to join our strongly motivated & high performing team. With a diverse mix of clients, typically including the global top 20 pharmaceutical, med tech and biotech companies, our work spans the full spectrum of therapeutic and disease areas, providing challenge and variety for our team. Assignments typically require problem solving, accountability, critical thinking and communication.

The HTA / HEOR Senior Consultant (SC) will play a key role in managing and contributing to local, regional and global projects that will enhance understanding of healthcare policy, HTA and market access landscape, with a focus on – however not limited to – managing and delivering HTA and HEOR projects.

Reporting to the Health Economics & HTA Regional Lead, the SC will be responsible for leading and coaching junior team members in the design, development and delivery of HTA / HEOR projects or components of larger, complex projects as required. There will also be an opportunity for involvement in projects beyond HTA and HEOR.

The SC will also have the opportunity to contribute to business development activities via proposal development, new business identification and offering development.

Duties and Responsibilities:

• Lead project teams in the development and delivery of consulting projects, including:
• Independently designing and conducting high quality primary and/or secondary research for clients with input and review by colleagues.
• Leading the development of health economic models (cost-effectiveness and budget impact), including model conceptualisation, technical execution, and quality review, as required
• Leading the development of value dossiers, reimbursement submission dossiers (for ACE and other Asia Pacific HTA agencies), and communications material for clients
• Leading meetings with clients and with internal teams
• Performing qualitative and/or quantitative analyses with appropriate quality control
• Developing, reviewing and delivering client reports and presentations
• Contribute to business growth by:
• Developing and maintaining client relationships including project completion follow-up to ensure client satisfaction
• Supporting/leading new business opportunities through identification of follow-on work and new leads
• Developing proposals for new business opportunities, including design and development of client solutions and leading client pitches
• Supporting the development of intellectual property for use on future client engagements and playing an active role in building Vista Health’s presence and reputation in HTA/HEOR across Asia Pacific
• Cultivating external relationships, with regional clients, liaison with key stakeholder groups e.g. policy makers, providers, industry/academic groups
• May have direct coaching responsibility, including:
• Coaching & performance management for junior team members
• Planning, organizing & managing resources needs

Skills and qualifications:

• MSc (or higher) in Health Economics, HTA, Public Health, Pharmacy, Biomedical Science or related areas
• Proven healthcare experience in either a consulting or industry role in health economics, health technology assessment, market access, health outcomes
• Experience in adapting and developing de-novo cost-effectiveness models; oncology experience would be preferred
• Advanced skills with MS Office Suite (MS Word, MS PowerPoint and, particularly, MS Excel)
• Able to identify priorities in managing multiple projects and delivering projects within timelines and scope
• Comfortable working in a high-energy small team environment and able to work well under pressure
• Knowledge of latest methodologies, tools and techniques related to functional area
• Excellent writing and presentation skills, including delivering a storyboard in a logical and coherent manner
• Excellent interpersonal skills
• Mandarin, Japanese, or Korean language would be an advantage
• Singapore citizen/ PR preferred
• Interested candidates please send your full curriculum vitae to: [email protected]

Description

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultants.

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Job Requirements

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

Qualifications

• MBBS or equivalent basic medical degree and
• Postgraduate qualifications relevant to the department’s specialty or nature of clinical practice

Admin Executive & Back-end Support

$2,200 - $2,800 a month - Full-time

Location:

Work from home

Schedule:

40 working hours per week

Benefits:

Health insurance

Medical / Dental benefits

Professional development

Job Scope:

- General administration

- Handle enquiries through WhatsApp & email account

- Handle phone enquiries & do phone call follow up.

- Provide administrative and operational support such as generating of data using Google Sheet and creating forms via Google Form

Requirements:

- GCE 'A’ level or Diploma qualifications

- Meticulous and with strong administration, coordination and organizational skills

- Strong communication and interpersonal skills

- Bilingual in Mandarin & English both spoken & written

- Able to multi-task and work independently in a fast-paced and dynamic environment

- Proficient in Google Sheet / Google Form / Desktop WhatsApp

- Familiarity with any CRM system is a plus.

- Works well with other team members

- Willingness to learn new technologies and processes.

- Owns a computer less than 5 years old

Supplemental pay types:

Yearly bonus