Distribution Specialist based in Singapore

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Distribution Specialist controls and ensures correct and compliant daily operation of the Singapore GDC Global Distribution Center to ensure correct on time delivery of replenishment orders to the countries it serves. To support correct functioning of the GDC, job holder also holds the responsibility for GDC Master Data quality, stock accuracy and availability. Through application of operational excellence and process development job holder guides the GDC through maturity stages from initially a simple cross docking operation to a fully functional pick pack ship operation with value-add services. The Singapore GDC Distribution Specialist is the key person for Supply Chain related Quality & Regulatory topics in Singapore.

Responsibilities:

Control the GDC Operation

• Key task of the Distribution Specialist is to ensure efficient and effective operation of the Singapore GDC. This includes control and guidance of the 3PL solution according to agreed service levels and standards. Over time the GDC will develop from a simple cross-docking operation to a fully operational pick, pack ship operation. Job holder will be required to guide this evolution process for the GDC.

Stock Accuracy and Control

• As the process owner in the APAC GDC the he/she is responsible for stock control and accuracy in all processes, ensure compliance with the requirement of SOX and regularly monitor 3PL performance in this area.

Overall Master Data Control for the Singapore GDC

• Master Data plays a key role in the overall operation and functionality of the Singapore GDC. As data exists in multiple systems and need to be transacted through various ERP solutions strict control is essential to the operation. Work closely with the Global Master Data team on the data governance, with the countries served by the GDC and with the GDC suppliers on the content of the data. Product master data in AX is required to be set up in synchronisation with the market processes.

GDC Service Level Performance

• This role monitors and reports the GDC service performance. Where needed corrective actions will be initiated and followed up.\

Operational Excellence and Process Development for the Singapore Supply Chain

• This role will drive the operational excellence and process development for the overall GDC. Lean methodologies, GMP and GDP principles will apply to deliver to the improvement goals. The job holder makes sure the GDC operates in full compliance with local regulation, global regulations and Smith & Nephew policies and practices.

Value-add services (e.g. Labelling, Inserts)

• Post go-live several value-add services can be run from the Singapore GDC. This function will evaluate, recommend, and initiate via appropriate business cases the use of these services.

Occupational Health, Safety & Environment (HSE) / Quality responsibility

• Complies with all HSE and quality policies and procedures as required by job function and completes all required HSE and quality training.

Requirements:

• Minimum 3 to 5 years’ experience in operational roles.
• Organizational skills and methodical approach
• Ability to drive continuous improvement
• Ability to work under pressure and meet deadlines often with conflicting priorities
• Time management skills
• High attention to detail and accurate with numbers
• Pragmatic problem-solving skills

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.

THE ROLE

This role requires excellent time and project management and can work well under tight timelines. Being able to work with multiple stakeholders at once and is comfortable with presentation and discussion in a relatively big group. This individual will get the opportunity to learn how to support a brick-and-mortar business with close to 500 stores island wide.

• Liaise with internal stakeholders and agencies for thematic and Always-on marketing campaigns including in-store POSMs and social media assets.
• Work closely with commercial and PR agency for planning and execution of press releases, KOLs. engagements and media events.
• Responsible for social media monitoring on customer sentiments, tracking online buzz, competition and be aware of market changes and development.
• Identify best practices and share learnings and ROI analysis from past social media marketing campaigns. Manage the social media marketing budget to optimize spend and performance based on insights and data.
• Support customer service for any customer enquiries.
• Ensure continuity of brand specific promotions and consistency of implementation in store.
• Ensure high level of commitment at store level for store specific promotions.

ABOUT YOU

• A diploma or degree, preferably in Business or Marketing.
• 3 years marketing experience in retail or FMCG
• Passion in 360 campaign planning and events management
• Have experience in loyalty app is a plus

BENEFITS

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Responsibilities:

• Understanding of import & export stature requirement for local & oversea markets.
• Executing, direction and coordinate as required for all transportation matters within organisation, vendors & customers
• Planning, monitoring and controlling transportation activities include budgets, schedules & routes for incoming, outgoing and transfer of goods for the organisation.
• Assuring and seeking to improve customer satisfaction and feedback through consistent customer interaction, e.g., communication, (phone, e-mail, etc.) and customer meetings, kick off, review, etc.
• Arranging vendors on resources for all local activities on deliverable include stuffing/unstuffing of goods, allocation of containers and import & export clearance documentations
• Managing forwarder & counterparts on processes and documentation for smooth deliveries
• Working proactively to set customer expectation to assure acceptance of timely deliverables even under challenging circumstances
• Identifying and sharing lessons learned to be recorded.

Requirements:

• Bachelor Degree / Diploma with minimum 2 years’ of experience managing Logistics & Operation activities.
• Experience with Logistic deliverable of different size, complexity and contractual types.
• Submission of all required logistic documentation & understand incoterm.
• Working knowledge in SAP is an added advantage.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

Pharmeng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products. At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking an experienced Cleaning Validation Specialist with solid experience in equipment qualification and pharmaceutical solutions in Life Science industries for a role in Singapore.

Objectives of this Role:

A Cleaning Validation Specialist is responsible for ensuring that cleaning procedures for equipment and facilities in highly regulated industries, such as pharmaceuticals, biotechnology, and medical devices, are effective and meet regulatory requirements. The job description for a Cleaning Validation Specialist may include the following responsibilities:

Develop and execute cleaning validation protocols for equipment and facilities to ensure they are cleaned to appropriate levels and are free from contamination.

Perform risk assessments and develop risk-based cleaning validation plans to ensure equipment and facilities are cleaned to appropriate levels.

Develop and implement cleaning procedures, methods, and acceptance criteria for equipment and facilities to ensure consistent and effective cleaning.

Review and approve cleaning validation protocols, reports, and related documentation.

Work collaboratively with cross-functional teams, including manufacturing, quality assurance, and engineering, to ensure compliance with regulatory requirements and industry standards.

Investigate and troubleshoot cleaning validation issues and provide recommendations for corrective and preventive actions.

Stay current with industry trends, regulations, and best practices related to cleaning validation.

Skills and Qualifications:

• Bachelor's or Master's degree in Chemistry, Pharmacy, Chemical Engineering, or any related field.
• Solid 3 and up years of experience with specific experience within (bio) pharmaceutical (or related industries) and GMP is desirable; Junior with a minimum of 2 years is welcome to apply.
• Proven experience in cleaning validation in a regulated industry is highly valued.
• Has a knowledge in regulatory requirements such as FDA, GMP, and ISO.
• Excellent communication skills, attention to detail, and problem-solving skills are also important for this role.
• Proficient in English, both in speaking and in writing.

Why PharmEng Technology?

Our consultants come from different areas of the Pharmaceutical/Biotech/Medical Device industries and have extensive experiences obtained from world-class organizations in North America, Europe and Asia. At PharEng Technology, we value everyone's unique talents and work together to support our clients. We offer continuous career growth, competitive wages, opportunities for travel and a team mentality that sets us apart from our competitors. It is the growth of our staff that continues to grow our company globally.

EEOC Statement

At PharmEng Technology, we don't just accept difference --- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.