Areas of Responsibility

• Perform management reporting activities for the subsidiaries including Strategic Planning, Budgeting and Forecasting
• Prepare monthly Flash reports and management reports including variance analysis, commentaries and financial statements within deadline
• Handle full set of accounts and group consolidation
• Develop and manage financial systems/policies
• Involve in ad hoc projects as and when assigned and any other duties as assigned

Key skills to look out for in the candidate:

• Strong communication skills (as the individual will need to communicate with overseas counterparts example; Cambodia & Thailand)
• Audit background preferred
• Management reporting & book-keeping experience
• Positive and open-minded working mindset, team player

Minimum Requirements Education, experience, business knowledge

• Degree in Accountancy or Finance
• Minimum 6 years’ accounting experience
• Proficient in Excel & PowerPoint
• Strong analytical skill & financial knowledge
• Attention for detail
• Able to work under tight deadline
• SAP knowledge would be an advantage
• Experience in FMCG will be advantage

Job Description

• Performing different types of massages, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Requirements:

• Relevant Massage Certificate or Diploma is a plus.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

Job Descriptions:

· Handle client's enquiries, booking of appointment and receiving clients upon arrival.

· Provide professional beauty advice to clients and maintain client profile.

· Responsible for preparing the necessary treatment products and stocks replenishment.

· Build and establish good rapport with clients.

· Ensure cleanliness of treatment room, thorough sterilization of equipment, and proper disposal of consumables.

Job Requirements:

· At least 3 Year(s) of working experience in the related field is required for this position.

· Well-groomed, self-motivated with good presentation, independent and positive personality.

· Confident with clients and enhancing their experience.

· Able to work retail hours and weekends + public holidays.

Main Responsibilities & Tasks:

• Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
• Be responsible for the assigned product line to support sales target achievement in the defined territory
• Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
• Report on competitors' products and feedback information to the application specialist management and products management
• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
• Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports

Qualification & Skills:

• Academic degree in biological engineering, biotechnology or other life sciences related field
• Familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
• Proven experience in a similar position and industry is advantageous
• Familiar with related products, laboratory processes and equipment
• Strong learning ability, and expert knowledge base in this area
• Ability to effectively interface with product / project / division management
• Excellent communication and presentation skills
• Strong customer orientation
• Proven software skills, e.g. Microsoft Office
• Fluent in English and ideally in other local languages

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is preferred to communicate with the regional teams.

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

This is a 12-month contract role based onsite in Singapore.

The CX Operations Specialist will partner with our Community Experience (CX) team to support budget management, financial tracking, contract navigation and the end-to-end procurement process. They will report to the Global CX Operations Manager and work closely with internal and external partners to complete each process.

Responsibilities:

• On behalf of the CX team, proactively drive the end-to-end procurement process; monthly regional meetings to understand procurement needs e.g. onboarding new suppliers, contract requests, creation of purchase requisitions (PR’s), Third Party Agreements (TPA’s) and assisting with all other buy@ processes.
• Review and triage PRs to ensure the purchase complies with policies, and to ensure speed and efficiency.
• Process PRs efficiently to reduce holds and positively impact payment cycles from initiation to payment completion.
• Communicate and support suppliers with PO queries as they arise.
• On hand to troubleshoot CX procurement issues as they arise.
• Monitor and track regional spend v budget and issue monthly progress reports
• Develop and maintain effective relationships with key internal business partners to share best practices and understand and challenge business decisions
• Develop and maintain accurate and complete documentation for operational processes
• Assist in special projects and other duties as assigned
• Support events delivery model (25% of time)
• Act as procurement subject matter expert to identify, develop and deploy best practice procurement, category management, and supplier management

Minimum Qualifications:

• 4+ years of Procurement Process Operations and/or Source to Pay experience
• End-to-end project/event management (corporate/site-level) from planning to execution
• BA/BS in Supply Chain, Business, Finance, or other related field
• Experience in planning, sourcing, and supplier management
• Ability to create budget tracking for new teams and workflows
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals across a diverse community.

Preferred Qualifications:

• Experience in improving supply chain and supplier performance processes
• Use of forecasting tools, budget tools and creation of planning documents
• Knowledge of social media platforms and procedures as its related to supplier management

UEN: 199700895N

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Collect and gather data from internal and external sources, including databases, spreadsheets, APIs, and other data repositories
• Ensure the accuracy, completeness, and integrity of data by performing data validation, cleansing, and normalization procedures
• Collaborate with stakeholders to define data requirements, objectives, and key performance indicators (KPIs) for analysis
• Analyze large datasets using statistical and data analysis techniques to identify patterns, trends, and correlations
• Design and create reports, dashboards, and data visualizations using data visualization tools
• Prepare and deliver regular reports and presentations to communicate findings, insights, and recommendations to management and cross-functional teams
• Manage and update databases, data warehouses, and data repositories to ensure data accuracy, consistency, and accessibility

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Job Summary

We are looking to hire a Technical Specialist in Cloud & Infrastructure Engineering to be a part of the delivery projects team for our esteemed client. You will be responsible for managing IT Infrastructure & Platform Solutions (Public, Private or Hybrid) Delivery projects.

Mandatory Skill-set

• Degree/ Diploma in computer science, information systems, or a related field;
• Minimum of 3 years of experience in managing Cloud Infrastructure, preferably in Azure and Alibaba;
• Robust experience in maintaining and operating enterprise IT infrastructure;
• Proven track record in managing cloud deployments and migration projects;
• Comprehensive understanding of both on-premises and cloud infrastructure components including compute, storage, network, security, data, backup, and applications;
• Experience in managing cloud environments spanning Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS);
• Self motivated with passion in learning new technologies;
• Good interpersonal and communication abilities;
• Demonstrate technical enthusiasm;
• Excellent written and verbal communication skills.

Desired Skill-set

• Certified in cloud platforms such as Azure / AWS/ Google etc;
• ITIL or ITSM certifications or equivalent .

Responsibilities

• Maintain both on-premises and cloud IT infrastructure, ensuring their smooth operation;
• Plan, design, and implement hardware refactoring and software upgrades to maintain their suitability and effectiveness for intended use;
• Assist and validate infrastructure and cloud compatibility and viability with original architecture and design;
• Work closely with System Integrators, and vendor organizations to architect end to end hybrid cloud solutions
• Perform routine maintenance tasks such as patching, reconfiguration, and other necessary upkeep activities;
• Monitor the health of both on-premises and cloud IT infrastructure, addressing any abnormalities promptly;
• Create & manage project plans;
• Be responsible for end-to-end coordination of each project phase, also being responsible for the project commitments in terms of costs, deliverables, risk management, change management, etc;
• Ensure adherence to standard best practices and compliance with IT policies, data resilience, and cybersecurity requirements in the cloud environment;
• Ensure proper documentation and perform a smooth handover to operations teams post-deployment;
• Assess the suitability of emerging cloud technologies and recommend their adoption where relevant.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary:

The successful applicant will support the PE teachers in the teaching process in order to attain educational excellence. Demonstrating a positive attitude towards the teaching process, they will communicate, liaise and develop sound relationships with children, teachers, parents and colleagues to enhance learning. They will support PE lessons, and lead groups of children in the swimming pool.

This role reports to Head of Infant School through the Head of PE (Infant School).

Requirements:

• A professional or educational background in PE or sports coaching will be an advantage, with relevant qualifications and at least two years’ experience
• Previous experience of working with children is essential
• Being a confident swimmer is a must, whilst experience in cycling and indoor climbing is advantageous
• Excellent command of English, organisation and communication skills
• Sound Microsoft Office knowledge; proficient computer usage
• Positive, enthusiastic and mature individuals who enjoy working with children and teachers

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week with school holidays entitlement. Interested applicants, please email with an application letter and detailed resume, stating your current and expected salary, and contact number to [email protected]. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

Closing date for applications is Friday, 12 April 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Job Summary:

The appointee uses their knowledge of teaching and learning, and the values of the School to contribute to children’s progress in learning through planning organising and creating resources and providing support to the children and their teachers.

The role reports to Head of Infant School through Head of Learning Support (Infant School).

This is a temporary position for 3 months (August to November 2024).

Requirements:

• Minimum Diploma/Degree holder preferably in the relevant discipline
• Minimum 2 years of relevant teaching experience
• Previous experience of working with children is essential, preferably children aged 3 – 7 years old
• Have a very good knowledge and understanding of the UK SEND Code of Practice 2014;
• Excellent command of English, written and verbal communication skills
• Proficient in Microsoft Office Applications and knowledge of iPad is essential
• Positive, enthusiastic and creative individuals who enjoy working with young children, teachers and Teaching and Learning Assistants.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

Closing date for applications is Friday, 12 April 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

PRODUCT AREA

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

The YouTube Monetization Policy, Implementation, and Escalations (PIE) team's mission is: Timely, consistent, and accurate demonetization actions which reflect Google’s policies and values while mitigating high risk escalations with timely, predictable, accurate, and coordinated actions.

Qualifications

JOB RESPONSIBILITIES

• Enforce policy decisions for YouTube’s advertiser friendly guidelines.
• Review controversial and sometimes offensive video content to determine whether or not they’re brand safe.
• Responsible for independently handling incoming urgent escalations from advertisers, creators, and press.
• Work closely with our global YouTube Monetization Policy Specialists as well as our partners in Strategic Preparedness and Response on urgent and sensitive incidents, and rollout policy updates and improvements with the policy development team
• Represent a well-researched, data-driven, user-focused stance for YouTube that balances users, advertisers, product, and brand considerations across a variety of policy issues and platforms.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in content policy/review, legal, Trust and Safety, policy escalation, or crisis management.
• Experience managing escalations, crisis management, or incident management.

PREFERRED QUALIFICATIONS

• Experience or demonstrated interest in content or monetization policy, anti-abuse operations and or abuse fighting at scale in the online space.
• Understanding of how brand safety works for advertisers on internet platforms.
• Ability to work independently and collaboratively to complete projects from beginning to end and in a timely manner.
• Excellent skills communicating with and influencing broad groups of cross-functional stakeholders

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
• Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
• Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
• Foster and strengthen new relationships with key influencers within the community
• Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
• Keep up to date to the latest social media trends and emerging social media platforms in the industry

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Researching competitors, target market, and relevant keywords for our digital marketing strategies
• Running digital content campaigns for our website and social media
• Collaborating with Graphic Designers and Illustrators to come up with appropriate visual content
• Editing content for grammar, spelling, punctuation, and style
• Writing content for various platforms, including blogs and social media posts, when necessary
• Making sure all content follows the best SEO practices and our company’s style guidelines

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Senior UDS Specialist Sales Manager

Dell Technologies’ global business is based on expertise. It takes extraordinary knowledge to create technology that drives human progress. And it takes expert insight to sell those groundbreaking products. Our Product Specialists get to know a limited number of specialized products and services inside and out. As well as selling them directly, we’re called in to identify and support opportunities within particular customer accounts. We are the difference makers.

Join us to do the best work of your career and make a profound social impact as a Senior UDS Specialist Sales Manager on our Product Specialist team in Singapore.

What you’ll achieve

As a Specialist Sales Manager, you will be responsible for building strong customer relationships in the field and ensuring a great customer experience with existing and potential customers.

You will:

• Develop an understanding of customers’ business and solution requirements
• Gain share of wallet/spend across Dell’s portfolio of technology solutions: server, storage, networking, software, security and managed services
• Manage territory/accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
• Regularly engage with decision makers at client facilities in performing primary duties
• Provide sales leadership and experience on large, complex sales opportunities

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 10-15 years of experience selling technology solutions where you were recognized as a top performer
• World-class customer management and strategic selling skills to enhance the success of our customers’ business and the growth of Dell
• Aptitude for understanding how technology products and solutions solve business problems
• Strong communication, collaboration, negotiation and executive presentation skills and ability to provide insight and thought leadership to senior/CIO/CXO leadership and next two levels down

Desirable Requirements

• Bachelor’s degree (BS/BA) or equivalent experience

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 01 May 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Oversee and manage various programs within the company, ensuring smooth execution and adherence to goals.
• Create and monitor program budgets, ensuring spending aligns with allocated resources.
• Analyze program data, identify areas for improvement, and recommend adjustments as needed.
• Plan and attend collaboration meetings to track project progress and ensure timely completion.
• Demonstrate outstanding written and verbal communication skills to interact with stakeholders and teams.

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

Job Summary

Imagine what you could do here. At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and vibrant ecosystem for millions of developers and more than a billion users. Exciting, right? If you would like to contribute to the world's greatest app store, read on to learn how you can help us deliver. The Worldwide Developer Relations team is looking for a motivated iOS App Reviewer that demonstrates critical thinking, integrity and acute attention to detail. Your focus will be qualifying third-party applications to ensure safety for app users and a place for developers to thrive. Our work fuels the user and developer experiences across iOS, macOS, watchOS and tvOS globally.

Key Qualifications

• Fluency in English and Japanese, as this role will be supporting the Japan market and partnering with international teams
• We benefit from your experience with content review or a similar environment
• You have excellent judgment and integrity with the ability to make timely and sound decisions
• We value your passion for customer service and your experience supporting customers via phone, e-mail, chat and/or in person
• Excellent writing and interpersonal skills
• Thorough knowledge of macOS and iOS is helpful
• You are hardworking and can work quickly & proficiently under tight deadlines
• Ability to stay focused and prioritize a heavy workload while achieving exceptional quality
• You bring passion and dedication to your job and are committed to our vision and supporting the developer community
• You are upbeat, adaptable, and results oriented with a positive attitude

Description

• Our team is composed of very talented specialists, who are passionate about apps and ensuring the App Store is at its best. The guiding principle of the App Store is simple — we want to provide a safe experience for users to get apps and a great opportunity for all developers to be successful. We have updated the App Review Guidelines with that principle in mind. (https://developer.apple.com/app-store/review/guidelines/ (https://developer.apple.com/app-store/review/guidelines/)
• Our specialists demonstrate excellence in determining whether apps are reliable, perform as expected, and are free of offensive material.
• We review every app submitted based on a set of technical, content, and design criteria.
• We’ll train you to be an expert in understanding, supporting, and improving the App Review process.
• We look for great teammates who are able to make decisions quickly in an ambiguous environment while under time constraints and pressure.
• You are a self-starter who works well independently and as part of a team and remains flexible to the needs of the business.
• You are a creative and curious individual who is not afraid to question assumptions.
• Ability to communicate clearly and provide feedback to third-party developers is essential.
• We collaborate with team members and share suggestions on business improvements.

Education

BA/BS degree or equivalent work experience preferred

Additional Requirements

• Flexible to work overtime including weekends and holidays, with the possibility to flex up or down hours depending upon business needs.
• Available to attend approximately 5-6 weeks of required training on a fixed schedule that may include weekends.

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organisations.

Within our INSEAD Asia Campus located at the One-North district in Singapore, we have an in-house hotel, Residences. INSEAD’s Residences has 133 rooms and they are mainly catered for short stays for our Executive Education and Executive Degree participants as well as visiting staff and faculty.

We are hiring for 2 Front Desk Executives (full time and permanent positions) to join INSEAD’s Residences to provide quality services to our guests during their stay. The role will involve handling the activities of the Residences Front Office. Responsibilities will include handling guests’ reservations, registration, guest services, maintenance, and settlement of guests’ accounts at the Residence Front Office. In addition, each role will also take on 1 of the following administrative duties:

1 Administrative & Finance

• Coordinate and execute financial transactions and activities, such as bill payment, invoicing, sales transactions, cashiering, reports etc.
• Assist in the audit process by providing information, supporting documents, invoices, and data as requested
• Process vendor invoices according to internal procurement and payment processes

2 Guest Services, Housekeeping & Front Desk Operations

• Coordinate with outsourced parties (Housekeeping, Maintenance, Aircon, Landscape, Pest Control, and Security) in ensuring excellent guest services and room standards.
• Conduct preparatory room checks and inspections for expected arrival and occupied rooms to ensure quality standards.
• Ensure all housekeeping SOPs are in place, reviewed, and updated on regularly; and the relevant reports are submitted timely.

3 Reservations Operations

• Plan room inventories to maximize overall hotel revenue, based on future demand forecasts, current trends, and historical data
• Manage related email inquiries from customers within the response time of 24hours; and prepare the required reports relating to room reservations, etc.
• Maintain the room inventory on Amadeus accordingly to facilitate staff/faculty room booking.

The successful candidate should possess the following qualifications and qualities:

• At least a diploma or NITEC, in hospitality/tourism
• At least 3 to 5 years experience in hospitality/customer service industry will be preferred
• Proficient in OPERA systems
• Proficient in Microsoft Office
• Good written and spoken English
• A team player with good interpersonal skills
• Positive attitude and Pleasant disposition; Able to go above and beyond to exceed customers expectations
• Able to work shifts, weekends and public holidays

This is a 5-day a week roster system and includes the following shift schedules:

• 7am to 4pm
• 11am to 8pm
• 2pm to 11pm

Top-tier European Bank is looking to hire a Corporate Actions Officer to process of Mandatory and Voluntary Corporate Action events spanning global markets. Ensure daily activities are conducted professionally and accurately while ensuring that internal guidelines and policies are followed.

SKILLS REQUIREMENTS OF THE POSITION

• Review daily inward/outward swift messages pertaining to Corporate Actions
• Processing & Reconciling positions and subsequently the entitlements due from Corporate Actions related transaction
• Monitor confirmation of entitlement and ensure entries posted on accurate and timely basis
• Perform daily review on reconciliation breaks for all activity with timely follow up and resolution
• Perform review on daily reconciliation before market deadlines in order to mitigate any possible operation risk of missing/incomplete processing of voluntary events resulting to possible operation loss
• Participate in User-Acceptance-Testing when required

REQUIREMENTS:

• Diploma/Degree and minimum of 2+ years of relevant experience in banking or related discipline.
• Knowledge on Corporate Action & Tax
• Candidate with relevant experience in Corporate Actions and Settlements SWIFT messages (MT56x/54x) knowledge will be an advantage

Job Responsibilities :

Senior application specialist for enterprise applications such as ServiceNow and Coupa

• To maintain and manage ServiceNow and Coupa enterprise applications within Razer across all regions.
• To manage integration of ServiceNow with other enterprise applications (e.g. Azure AD, SAP, On-Prem Active Directory)
• To handle Change Requests, such as developing of custom forms, updating workflows, etc.
• Engage with business users for requirements gathering and transforms into ServiceNow system requirements
• Facilitates End-to-End development with complex workflows and end-user testing
• Documents business requirements and systems specifications
• Managing the SLAs and deliverables for multiple projects
• Perform regular ServiceNow account review for security and compliance
• Administer platform release/version upgrades, including scheduling, cloning and migration of data from instances with ServiceNow
• Conduct end-user trainings to ensure proper usage of application

Pre-Requisites :

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 5 years of working experience in ServiceNow configuration and development.
• Excellent in Web Development skills e.g., HTML, Angularjs, CSS.
• Prior working experience with ServiceNow ITSM.
• Prior working experience in customizing widgets for Service Portal.
• Prior knowledge of ITIL process will be an added advantage.
• Experience in integrating multiple tools as per requirement in SOAP/REST and should be capable enough to write script in Object Oriented Programming Concepts(OOPS)
• Experience in Power Shell Scripting.
• Strong analytical and planning skills
• Ability to multitask effectively in a fast-paced environment
• Strong interpersonal skills, results oriented and ability to work independently and effectively in a global team environment
• Excellent communication skills and customer-centric attitude
• Experience handling time-sensitive, pressure-intensive customer issues

About the team you are joining

You will report to the Manager, Customer Service and be part of a multicultural and diverse team. You will work in a fast-paced environment alongside driven, upbeat, and dynamic colleagues. This dedicated and customer-centric team works to bring service to another level!

What your day would be like

You will be responsible for all front-line Customer Services (CS) activities handled by Singapore, IATA Global Customer Services Center (GCSC). More descriptions of your responsibilities are as follows:

• Assists customers across multiple channels;
• Attracts potential customers by answering product & service questions; suggests information about products & services;
• Follows up on pending /overdue payments;
• Handles inquiries and provides timely responses;
• Handles requests and activates subscriptions;
• Handles communication distribution requirements;
• Maintains customer records by updating CRM;
• Supports Business Continuity Plan requirements;
• Updates job knowledge by attending a training & educational opportunities;
• Accomplishes customer service and organization mission by completing related results as needed;
• Identifies and escalates improvement opportunities;
• Tracks self-performance and acts responsibly towards the achievement of the overall team targets;
• Champion for process/projects support;
• Supports customer recoveries by explaining procedures; forwards required solutions/adjustments;
• Supports any other tasks as required by the Manager, Customer Service.

We would love to hear from you if

• You have a university degree in business administration or a related field;
• 1-3 years of relevant experience in front office departments;
• Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense of
• Customer Service ethics according to IATA's corporate philosophy;
• Strong CRM knowledge and proficiency with MS Office and other IT-related matters;
• Be result driven and demonstrate personal integrity;
• Proactive approach to problem-solving;
• Ability to set priorities and work with speed with a strong customer focus and a high level of drive and energy;
• Strong ability to take the initiative;
• Ability to work as a strong team player in a dynamic, multi-cultural, fast-paced, and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
• Ability to demonstrate leadership skills and support management and the team with a proactive approach;
• Fluency in English and Urdu language are mandatory; knowledge of other languages will be an asset;
• Embrace IATA’s corporate values.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.