Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Overview
The Quality Specialist is responsible to carry out and adopt the global Quality Plan according to the specific needs defined by the scope of the assignment, to assist the assigned business line staff in improving compliance with relevant International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), applicable regulatory requirements, and guidelines. Contribute to the development and be responsible for the implementation of specific quality improvement initiatives as agreed with the management and the relevant Head(s) of assigned business lines. Provide advice and support to relevant key stakeholders with regards to quality control, risk assessment, risk management, and corrective/preventive actions.

Essential Functions

• Adopt and implement the global Quality Management Plan within the scope of the assignment; this will include: Planning and executing the Quality Management activities. Risk identification and assessment through data review and quality control processes. Providing support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement. Supporting the assigned business line management and staff to enhance effectiveness.;
• Cooperate closely with the relevant business and other stakeholders, support maintaining focus on quality in project delivery.
• Contribute to the development and implementation of a Delivery Unit/Sponsor specific Quality Management plan and Risk Management Program, monitor the implementation and delivery.
• Provide advice and support to teams within the assigned business line and other key stakeholders on all aspects of Good Clinical Practice (GCP) compliance.
• Work in close cooperation with teams to manage non-compliance, quality issues, assist in planning corrective/preventive actions, as applicable according to SOPs.;
• Inform the assigned business line and Quality Assurance of quality issues according to SOPs.
• Work closely with Quality Assurance and assigned business staff in case of suspected misconduct, as required by the applicable SOPs.
• May provide assistance during audits and regulatory inspections to the teams to the extent agreed, as required by the applicable SOPs.
• Prepare periodic reports to stakeholders on quality related matters, risk assessments and specific quality improvement initiatives.
• Upon agreement the line manager: Perform any other reasonable tasks as required by the role.;

Qualifications

• Bachelor's Degree in Life Sciences or related field
• 3 - 5 years of prior relevant experience.
• Sound working knowledge of medical terminology, IQVIA standard operating procedures (SOPs), International Conference on Harmonization (ICH), Good Clinical Practice (GCP), applicable regulatory requirements, quality management processes.
• Knowledge of National and International Regulations and Drug Development processes.
• Knowledge Pharmaceutical industry operations.
• Good organizational, interpersonal and communication skills. Good judgement and decision-making skills.
• Strong influencing and negotiation skills.
• Strong computer skills including Microsoft Office applications.
• Excellent problem solving skills.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients/customers.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,000

Shift timings are

1. 4pm-1am

2. 12midnight-9am

3. Mon-Sun (including public holiday)

Night shift allowance applies

Job Description

1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions

on accounts that had been or might be used for fraudulent activities

2. Assist with developing and implementing Fraud Risk Management Framework and all associated

policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded

3. Follow up and analyze abnormal transactions activity on customers' account.

4. Manage customer's expectation and explain to customer on suspected scam activities.

5. Coordinate and support detection, investigation and mitigation.

6. Understand when to escalate events and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. Has strong analytical skill and well verse in Microsoft Office

11. Willingness to learn on the job

12. Skills requried Compliance Legal Support

Responsibilities

· Drafting electromechanical design drawings and preparation

· Viz one line diagram preparation

· Three-line diagram preparation

· AIS / GIS Substation layout drafting and preparation.

· Perform other duties as assigned by the Manager

Requirements

· Minimum 2 years similar experience as a BIM Modeler in similar capacity.

· Proficiency in AutoCAD, BIM software/tools, and MS Office.

· Able to multitask and work under pressure.

· Good communication and interpersonal skills with positive personality

· Independent and self-motivated, able to work as a team, with all levels

· Able to work on project construction site / shipyard

Be Transformational.

Make your mark. Create an impact.

[What the role is]

At IRAS, we partner you to deliver quality tax services and foster a competitive tax environment for our nation's social and economic growth. By leveraging digital capabilities as part of a future-ready team, your opportunities keep expanding.

We are looking for forward-thinking, energetic and passionate individuals to be part of a new exciting journey! IRAS has always been at the forefront of IT, leveraging the latest technologies to deliver the best experience for our citizens. IRAS is now embarking on a journey to modernise our application systems to ensure that they are scalable, efficient, secure and deliver business capabilities.

We will be leveraging technology like containers, microservices, DevOps and cloud computing to improve agility and to support business transformation. This journey will involve change that cuts across technology, talent and process.

The candidate shall be responsible for eliciting business needs and analysing business problems. He/she will work with agile development teams to perform functionality test and ensure delivery of defined digital solutions.

[What you will be working on]

• Design and consult in the business requirements elicitation and scoping process for different levels of complexity
• Work with project team to validate user stories as part of the Agile delivery cycle, e.g. user stories grooming, sprint planning, daily stand-ups, sprint demo, sprint retrospective, etc.
• Perform functional testing and verification of data migration
• Work with user stakeholders to implement test cases to simulate user requirements with relevant test data
• Automate test cases using tools such as Tricentis Tosca
• Analyse possible test coverage lapses and discrepancies

[What we are looking for]

• Background in any discipline
• Prior experience working on Agile IT projects is preferred

Role and responsibilities

• Employees leaves management
• Post job offers on job boards
• Onboarding and departure of employees (contract, documentation, insurance etc..)
• Follow-up / performance assessment of employees
• Monthly timesheets collection and control
• Update HR policy as required
• Documents preparation with Talent acquisition team
• Prepare payroll

Ideal candidate

• 1st experience in a HR operations role
• Experience with MOM regulation
• Proficient with Google Apps and MS office
• Good interpersonal skills
• Ability to multi-task and manage priorities

WongPartnership is a top-tier law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our people with an enriching work environment to include training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following new role opening:

Marketing and Communications Specialist

Responsibilities:

• Write and develop impactful content in multiple formats to include editorial articles, videos/webinars, marketing brochures, infographics, event collateral, social media posts, amongst others
• Manage the Firm’s social media platform to include content coordination, development and execution
• Build and maintain relationships with the media and coordinate all media requests and activities
• Developing business pitches and proposals across practice groups
• Managing Firm award submissions to include coordinating, providing recommendations on and drafting of submissions, and organising research interviews with internal and external stakeholders
• Developing and maintaining written profiles of lawyers in the Firm
• Overseeing the coordination of marketing sponsorships
• Supporting the team in events organisation and execution

Requirements:

• Tertiary qualification in marketing, communications or a business-related discipline from a recognised tertiary institution
• A minimum of 2 years’ or more (for the senior role) related working experience
• Prior experience in a law firm or professional services firm is advantageous but not a pre-requisite.
• Exceptional writing ability
• A good command of the Chinese language (spoken and written) is advantageous
• Excellent verbal communication skills and detail oriented
• Strong time management and organisational skills
• Proficient in the full suite of Microsoft Office applications
• Knowledge and experience in the use of Adobe Suite, Adobe Premiere Rush/Pro, DaVinci Resolve would be advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

Salary: Up to $2.5k

Job Duration: 3 mths convert to perm

Working Days & Hours: Mon, Tues, Wed 9-9pm and Sat 9-5pm

Location: Jurong West

Job Description:

• Registering Patients
• Helping guide patients to their respective rooms
• Sanitising dental equipments
• Data entry, collecting payment, customer service
• Ad hoc duties assigned

Job Requirements: Min GCE A Level or Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for a motivated, organised individual to carry out specialised data admin tasks as stipulated by management.

This job entails capturing data on a trading software for the purposes of data testing.

Upon completion of the initial training phase, this will be a fully work-from-home position.

No prior experience needed.

Full training will be provided prior to starting actual work.

Incentive bonus pay will be given periodically for excellent work performance.

Job Requirements:

• Careful and meticulous
• Able to work independently
• Disciplined, adhere strictly to start time punctually
• Able to follow detailed instructions accurately
• Familiar with Google Docs and Sheets
• Accurate at capturing data and maintaining complete records
• Prior experience not required. Full training will be provided.

Benefits:

• Fully work from home (after completing initial training phase)
• No requirement to travel to office
• Monday to Friday only
• Regular working hours
• No overtime or weekend work required
• Bonus incentive pay for excellent work performance

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Sales Specialist (Security Systems) / Sales Consultant
• Working Location: Yishun
• Working Hours: 5.5 days (Mon to Fri, 9 am to 6 pm; Sat, 9 am to 12.30 pm)
• Salary Package: Up to $3,000 (Basic) + $600 (Car Allowance) + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Contact prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.

APPLY NOW!!!

• Minimum NITEC in any discipline.
• At least 1 year of experience in security systems: CCTV, door access, and other security products.
• Preferred with tender experience.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65902 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Manufacturer/ Mineral Fertilizers
• Position Title: Trade Operations Specialist/ Shipping Operations Specialist
• Working Location: Shenzhen, China
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to USD80,000 per annum
• Duration: Permanent Role

Key Responsibilities

• Assist the Trade Operations Manager in implementing commodity trading contracts signed.
• Review and check contract clauses, ensuring compliance and accuracy.
• Formulate import Letter of Credit (LC) applications in accordance with the contracts.
• Liaise with commercial banks on the issuance of LCs.
• Ensure full compliance of LC documents with the terms and conditions of LCs.
• Review trading contracts and follow up on shipping logistics arrangements.
• Handle shipping documents such as Bills of Lading, Mate's Receipts, and other required documentation.

APPLY NOW!!!

• At least Diploma with minimum 3 years of related experience in Operations & Logistics, Import & Export Documentation and Shipping.
• Able to handle complex logistics arrangements (bulk shipments) and must have proven experience with bulk conventional vessels, specifically in handling fertilizer or other commodity bulk shipments.
• Prior experience in handling full shipping documents, including LC and Bill of Lading.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65953 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Education
• Position Title: Individual Support Specialist
• Working Location: Raffles Place (Walking distance from MRT)
• Working Hours: 5 days, Mon – Fri (8 am – 5 pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Report to and undergo regular supervision with HOD, Vice Principal and/or Principal as required.
• Accompany individual student during school day.
• Integrate individual student in daily interactions with peers, teachers, and other school community members.
• Keep parent(s) updated regarding individual's progress and/or areas of need.
• Assist individual student with assignments.
• Ensure that individual student keeps up with lesson.
• Collaborate with lead teacher of individual student to ensure progressive learning.
• Assist lead teacher(s) with classroom management, day to day operations in running the classroom and administrative tasks when required.
• Assist lead teacher(s) in implementing quality lesson plans and individual education plans regarding the individual student.
• Assist lead teacher(s) in enforcing rules of behaviour management in the classroom.
• Prepare all lesson materials as assigned by lead teacher(s).
• Develop and facilitate extra-curricular activities and 2 holiday camps per calendar year.
• Be responsible for special duty assignments as required by management (e.g. morning duty, library monitor, bus monitor, document vetting, end of year performance coordinator, etc.).
• Maintain accurate and complete student records as requited by laws, district policies and administrative regulations.
• Observe and evaluate individual student's performance, behaviour, social development and physical health.
• Enforce all administration policies and rules governing student(s).
• Adhere to and implement the school's processes and systems.
• Attend parent-teacher meetings as and when required by lead teacher(s).
• Collaborate with parents/ guardians, other teachers, counsellors, therapists and administrators in order to resolve students’ behavioural and academic problems.
• Attend professional meetings, serve on school committees, educational conferences, and teacher training workshops in order to maintain and improve professional competence.

APPLY NOW!!!

• Must have at least a professional Diploma in Education/ Special Education/ Counselling/ Psychology or related fields.
• Understanding special education is highly desirable.
• Candidates without experience are welcome to apply; training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66036 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Product Data Quality is a high-value risk management team in Operations that, across all firm divisions, is responsible for the governance programs that ensure critical securities modeling and pricing data is accurate, complete, and scalable.  This data is a critical input and dependency to most trade and client support functions.

Responsibilities

• Prepare to gain a comprehensive understanding of all product types and interact with traders, strategists, and other operations professionals
• Proactively resolve data exceptions, dive deep into technical issues to investigate and fix complex issues spanning multiple teams and vendors, and partner with business partners to analyze and implement solutions for new business reference data needs 
• Partner with a team of global product experts to leverage knowledge to resolving comprehensive reference data problems that involve multiple stakeholders across multiple teams and divisions
• Showcase your attention to detail and ability to master all aspects of product and pricing reference data and further interpret their attributes to all downstream systems which depend on these same attributes
• Develop strong and effective relationships with critical vendors which supply reference data so that they uplift their controls and provide the most pristine product possible to the firm
• Highlight your ideas for improving processes and implement them globally to impact and uplift the entire process
• Work with senior technologists and project managers on key projects that are re-shaping the reference data support model that is utilized across the entire financial industry

• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Ability to manage multiple concurrent tasks with dynamic and aggressive deadlines.
• Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience
• Self-motivated and proactive team player who takes ownership and accountability of projects, has strong organizational skills as well as the ability to effectively manage competing priorities
• Flexible and able to work well under pressure in a team environment
• Self-Direction to effectively prioritize efforts amongst competing demands and escalate issues quickly
• Dynamic analysis skills to help highlight issues with products or business ideas that our partners are facing our could potentially face
• Highly motivated, energetic and confident team player
• Strong communication skills.  Essential for interacting at all levels, across business disciplines and regions
• Ability to multi-task and handle large volumes of work at a fast pace
• Strong time management skills
• Ability both to solve problems and explain underlying issues to non-technical clients and/or colleagues
• Team oriented
• Strong attention to detail
• Good working knowledge of Microsoft Excel

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Looking for various positions in the Hospitality Industry, from entry Level to Senior Positions in various locations.

With or without experience depending on the post applied.

• Management
• Front Office
• F&B
• Kitchen
• Engineering
• Housekeeping
• Sales
• Catering
• Security

Job Requirement depending on position applied for:

1. Communication Skills:Effective verbal and written communication skills.
   Ability to interact professionally with guests, colleagues, and management.
   
2. Customer Service Orientation:Strong customer service skills with a focus on guest satisfaction.
   Ability to handle guest complaints and resolve issues in a positive manner.
   
3. Teamwork:Collaboration and teamwork skills to work effectively with colleagues in a fast-paced environment.
   
4. Time Management:Efficient time management and organizational skills to handle multiple tasks and prioritize responsibilities.
   
5. Adaptability:Flexibility and adaptability to handle different roles and responsibilities as needed.
   
6. Attention to Detail:Thoroughness and attention to detail, especially in roles that involve housekeeping, food service, or event planning.
   
7. Stamina and Physical Fitness:Physical fitness and stamina for roles that involve standing for long periods, lifting, and other physically demanding tasks.
   
8. Knowledge of Industry Standards:Understanding of industry standards, regulations, and best practices, especially related to health and safety.
   
9. Technical Skills:Proficiency in relevant software or point-of-sale systems for roles in administration, reservations, or front desk operations.
   
10. Culinary Skills:Culinary expertise and knowledge for positions in the kitchen, such as chefs, cooks, or kitchen staff.
    
11. Sales and Marketing Skills:Sales and marketing skills for roles involving promoting and selling services, such as in hotel sales or event planning.
    
12. Language Skills:Proficiency in additional languages can be an asset, especially in locations with diverse clientele or in tourist destinations.
    
13. Certifications:Depending on the position, certifications such as food safety certifications, first aid, or hospitality management degrees may be required or preferred.
    
14. Problem-Solving Skills:Ability to think on your feet and solve problems quickly and efficiently.
    
15. Professional Appearance:Maintaining a neat and professional appearance, especially in customer-facing roles.
    
16. Ethical Conduct:Maintaining high ethical standards and integrity in dealing with guests and colleagues.
    

What you’ll do:

• Assist in conducting KYC and transaction monitoring reviews for new and existing clients. Ensure compliance with regulatory requirements related to Anti-Money Laundering (AML), Know Your Transaction (KYT), and Know Your Customer (KYC) in the crypto industry.
• Identify and conduct investigations on suspicious activity and transactions.
• Stay updated on crypto-related regulations, including but not limited to Payment Services Act (“PSA”), Digital Payment Token (“DPT”) license requirements, and Markets in Crypto-Assets (“MiCA”) regulations in Europe. Monitor and assess the impact of regulatory changes on business activities.
• Support daily operations of the compliance function. Work closely with the compliance team to ensure adherence to policies and procedures.
• Assist in monitoring the performance of regulatory compliance and Governance, Risk, Compliance (“GRC”) programs. Participate in risk assessments and compliance reviews to ensure alignment with established policies.
• Assist in responding to internal and external audits. Address queries from regulators and contribute to maintaining a state of audit readiness.
• Collaborate with senior team members to review and revise compliance manuals and GRC policies and procedures. Ensure timely updates to align with evolving regulatory requirements.
• Work closely with legal counsel to support the development of policies and procedures. Collaborate with various departments to convey compliance-related information in a clear and understandable manner.
• Collaborate with key stakeholders to implement compliance programs and initiatives.
• Conduct relevant training sessions to employees on compliance- related topics.

What you’ll need:

• 3+ years of experience in compliance within the financial services, banking, or crypto industry. Familiarity with AML/KYT/KYC/KYB practices in the crypto space.
• Basic understanding of regulatory requirements related to AML, KYT, KYC and KYB. Awareness of cryptocurrency regulations is essential.
• Strong communication skills with the ability to convey complex matters in a simple and concise manner.
• CAMS or equivalent compliance certifications are a plus.
• Willingness to learn and adapt to the dynamic regulatory environment in the crypto industry.
• Ability to work effectively within a team and contribute to the overall compliance objectives.

• Basic Salary range: $3,600 - $4,200
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Job scopes:

• Perform regular keyword & competitor research to identify gaps & opportunities and propose content topics
• Perform on-page SEO for website pages and blog to boost search rankings and site traffic
• Work with an in-house content specialist and source for writers to build pillar articles and create a library of quality content
• Optimize and proof-read content articles before publishing
• Do YouTube keyword research and propose video content ideas. Optimize YouTube video titles, descriptions, captions and tags.
• Perform link-building and outreach activities to improve website authority and backlink profile
• Regularly monitor and report SEO performance metrics using tools like Google Analytics and Semrush; provide insights and recommendations for improvement
• Identify technical SEO issues and work with web developer to optimize site performance
• Stay in tune with the latest search algorithm updates

Requirements:

• Bachelor’s degree
• Minimum 2 years of SEO work experience
• Proven track record of ranking keywords on Page 1
• Experience in Semrush or equivalent tool, HubSpot and WordPress CMS
• Google Analytics
• Knowledge or interest in stock market, investing & trading will be an advantage.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

We are looking for individuals who are bold to try new ideas, have a startup mindset as we continuously refine our career management practices and processes by integrating best practices / trends, leveraging on emerging HR technology and data-driven insights.

We leverage Digital, Data, Science widely to deliver a holistic Triple E (Experience, Exposure, Education) development framework, and yet we don’t lose sight of our Employee Experiences:

1) Shape Digital and Employee Experiences
a. Co-create with employees to sharpen AI in iGrow to deliver N=1 hyper-personalised development experience and launch enhancements

2) Shape a Culture by Design
a. Plan and execute FutureForward Week, a key event to showcase HR initiatives that the bank is driving and HR platforms that the bank has in place to enhance employee experience, ways of working and career development.

b. Plan and roll out new bank-wide Mentoring programme in Singapore and key markets for employees to take their career development and growth journey a step further by learning from mentors

Requirements
1. Degree in any relevant field

2. Strong project management skills: planning, organising and execution

3. Ability to multi-task, be resourceful and work under pressure

4. Creative, analytical and problem-solving skills and focused on the customer

5. Excellent communication, interpersonal and stakeholder management skills: ability to build trust and rapport across levels

Key Scope:

The Risk Specialist is responsible for providing risk analytical support and related advisory services to Commercial teams globally across multiple commodity groups and inbound procurement.

The Risk Specialist should be willing to support and drive change as the business evolves and have a proven track record conducting risk management activities and strategies.

Key Responsibilities:

• Support the Credit and Market Risk managers to deliver the global governance mandate for counterparty and market risk for all of commercial activities.
• Perform risk analyses to uncover insights on portfolio credit performance trends and monitor market conditions and news media continually for economic trends or adverse conditions that impact counterparties, exposures or business relationships.
• Understand Market Risk Management concepts, models, instruments, and exposures (e.g. time spread, basis risk, non-linear products)
• Articulate and with an ability to document areas of market risk, limits, and weaknesses
• Preserve credit scoring model policy, processes, and procedures towards managing default risk and predicting credit losses at the counterparty and portfolio levels.
• Utilize and enhance in-house analytic tools to evaluate and maintain robust data analysis and reporting for management to make timely, informed decisions. Ensure the accuracy of data, exposure, and reports.
• Interface extensively with front office personnel to gather information needed for credit due diligence on complex and structured transactions and provide recommendations for credit enhancement and deal structuring.
• Participate in the audit process responding to questions raised by auditors and or regulators during annual exams.
• Participate and collaborate in cross-functional projects as a subject matter expert for credit and market risk.
• Enthusiastic in demonstrating strong teamwork and collaboration by partnering with others to meet common objectives.
• Be able to lead cross-functional projects.

Job Requirements:

• Bachelor’s Degree preferably in a quantitative discipline such as Engineering, Finance, Statistics, Economics, or Data Analytics.
• Extensive years of experience, preferably in the commodities industry.
• Professional qualifications in risk or finance an advantage (FRM, CFA, CQF, etc).
• Critical thinking and ability to interpret a vast and complex amount of information. Requires
• Ability to articulate risk exposures, financial analysis, and salient insights. Must be able to identify complex scenarios to influence positive business outcomes while highlighting the key economic effects.
• Risk sensitivity and ability to steer decisions through discussions with the business units.
• Flexibility to work under tight deadlines and in a multitasking environment.
• Must have excellent written and verbal communications skills.
• Prior experience in using SAP and/or third-party credit analytics platforms is highly desirable.
• Understanding of Potash commodity is highly desirable

HOW TO APPLY:

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

As part of the Micro/EM Team, you will be responsible but not limited to the following:

• Performance of testing of EM / product stream samples to meet product release timelines and in accordance with cGMP regulations and Roche/Genentech standards.
• Support manufacturing operations by timely completion of testing and disposition.
• Continuous improvement of processes and technology, in collaboration with ASAT, to drive right first time and efficiencies.
• Qualification and validation of test methods.
• Supporting investigations of microbial contamination in production processes, classified environments, and critical utility systems.
• Ensuring test methods and data are generated in a compliant manner following cGMPs.

Key Responsibilities

Technical and Functional:

• Testing and review of routine and non-routine environmental, raw material, product related samples in accordance to the Standard Operating Procedures (SOP) and Test Methods (TM).
• Perform EM which includes HVAC / BSC / HLFH / VLFH sampling, fingertips monitoring, compressed gases and water / clean steam sampling in accordance to cGMP procedures when required.
• Documentation and review of results in the Laboratory Information Management System (LIMS) and/or documents in accordance with cGMP Procedures.
• Prepare EM reports / trend graph for product lot release and trend data analysis.
• Review routine data and logbooks.
• General lab support including housekeeping, equipment maintenance, document archival, maintaining logbooks and inventory of lab supplies, etc.
• Problem solving of testing related issues as well as troubleshooting of equipment.
• Author and/or update existing SOPs, Forms, OJTs and TMs as needed.
• Initiate discrepancy record, perform discrepancy assessment and identify corrective actions where necessary.
• Train other analysts on methods and/or SOP.
• Responsible for ensuring that all training required to support / perform GMP activities are completed timely.
• Participate in internal / external audits and regulatory inspections.
• Raise work notification, g2g shopping cart for purchase of consumables / reagent / media for Lab use. Follow up on the planned receipt, Delivery orders, invoices when required.
• Understanding of basic microbiological principles (bioburden, LAL, plating and counting techniques, etc) and execution of intermediate techniques (DET, AET).
• Participate in project, validation and process improvement works.
• Perform equipment qualification / maintenance, liaise with external / contract lab / vendor.
• Contribute to the continuous improvement of laboratory procedures and processes to ensure compliance to GMPs.
• Provide forecast for consumables / reagent / media used and facilitate in budgeting and financial planning.
• Perform sample receipt and storage of QC samples.
• Manage the life-cycle process for retain and reserve/reference samples.
• Manage and prepare the shipment of samples to Receiving labs.

Leadership:

• Work co-operatively with the Head of Micro/EM and QC Supervisor to create an environment of strong team spirit, timely and effective communications. Strive towards team’s objectives/goals, takes the initiative and proactively turn ideas into action – to make things happen.
• Engage in proactive measures to promote a positive safety culture while ensuring all applicable Safety, Health and Environment requirements are fulfilled in alignment with corporate policy and local legal requirements.
• Embody PT behaviors, lean principles and methods while fostering a continuous improvement mindset throughout the organization by encouraging experimentation and learning.
• A team player and the willingness to cover other colleagues in continued support of the Micro/EM operations.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

​

Qualifications

• Degree in Microbiology, Biology, Biochemistry or any Life Sciences discipline or equivalent
• 1-3 years of related working experience for degree holders or equivalent holders with combination of education and relative work experience
• Related working experience in a biotech or pharmaceutical operating environment is a plus
• Knowledge / Skills / Competencies:

−Knowledge of cGMP relevant to the pharmaceutical industry

−Knowledge of laboratory safety procedures

−Able to determine when to escalate issue

−Ability to organize and plan effectively

−Good team player

−Demonstrate excellent verbal and written communication skills in English

Curriculum Specialist / Senior Teacher (Early Childhood Education)

• 5 days work week
• Island-wide Childcare & Preschool
• North, North-East, West, East, Central
• Apply For Nearest Centre Around Your Home

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Summary: Design, develop and implement high-quality enrichment programmes that meet the learning needs of children. You will also be expected to take on teaching duties and IT savvy.

Job Role & Responsibilities

• Responsible for the design, research, development, and production of high-quality lesson materials for children that are in line with centre's teaching philosophy
• Effectively utilise teaching materials to create a stimulating and engaging learning environment
• Mark and grade students’ assignments with value-added feedback
• Create weekly lesson plans consisting of student worksheets and teacher resources
• Work with teachers to implement curriculum
• Teach, coach, and support children; nurturing their enthusiasm towards learning
• Assess work, provide appropriate feedback and track the progress of children
• Work collaboratively with parents to ensure that children are supported in their learning journeys
• Build strong relationships with parents through close communication
• Participate in curriculum development

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Customer Care Specialist

• Issue Purchase Orders to the suppliers
• Issue invoices to the clients
• Being capable to take care of the ful cycle of sales order and issuing all the related documentation
• Maintaining the communication with the suppliers abd clients
• Handling communication and documentation with forwarders and suppliers
• Taking care of gathering forecasts from clients and prepare reports

Requirements

• At least 2 years of working experience
• Good communicattion skill

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng