• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities:

(1) Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.

(2) Conduct performance appraisal of all immediate subordinates.

(3) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(4) Draw up duty roster of service personnel.

(5) Attend to enquiries and feedback from Members.

(6) Assist Kitchen Operations with input regarding menu items.

(7) Oversee implementation of F&B initiatives affecting outlet seating area and staff.

(8) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(9) Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

(10) Responsible for keeping records of staff attendance, leave, etc.

(11) Improve processes and workflows to ensure that breakages and wastage of food are minimized.

(12) Oversee restaurant operations to ensure that the outlet is properly set for service.

(13) Produce reports on sales, items and covers sold, and number of guests served.

(14) Ensure that all checks presented are accurately drawn up.

(15) Lead the team and motivate them to contribute to the best of their abilities.

(16) Manage and control linen supplies to the restaurant.

(17) Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.

(18) Any other duties that might be assigned from time to time.

Job Description & Requirements

• Coordinating with the project engineer andother trades for reporting and scheduling of theproject
• Check the C&S drawings for accuracy andcompleteness for construction, resolvediscrepancies and problems arising duringconstruction
• Carry out site inspection
• Material planning
• Degree in civil engineering recognised by BCA
• Min 8 years relevant working experience
• Experience in Commercial, Building and civilprojects
• Positive, mature and self motivated

JOB RESPONSIBILITIES

• Responsible for the monthly group consolidation and liaising with oversea subsidiaries finance team.
• Responsible for the full set account of Singapore entities within Hotel Royal Limited Group, including preparation of draft financial statements for statutory audit.
• Responsible for overall accounting, financial and management reporting.
• Oversee the day-to-day accounting operations, providing guidance to the account executive and account assistants.
• Liaising with internal and external auditor, tax agent and relevant government bodies, if any.
• Preparing quarterly financial forecasts and annual budgets.
• Development of parameters and setting of chart of accounts, controls, input and output documents, monitoring etc. within Singapore entities.
• All other duties as assigned by the Management.

EDUCATION & WORK EXPERIENCE

• Possess at least a Degree in Accountancy or equivalent a full certificate in ACCA Accounting qualification certified by Institute of Singapore Chartered Accountants.
• Possess at least 3 to 5 years of relevant working experiences in the same capacity and preferably from the hospitality industry.
• Well-versed on Singapore Financial Reporting Standards
• Proficiency in MS Office applications and Accpac accounting systems
• Good communication and interpersonal skills.
• Ability to lead and provide guidance to team members.
• Able to work under tight deadlines and work well under pressure
• Able to lead a team and work independently.

• Develop a relationship with regular customers.

• Follow food and safety regulations.

• Order food supplies for the kitchen.

• Ensure that customers are satisfied with food and service.

• Assist with marketing events.

• Create restaurant policies.

• Design attractive menus

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards · Preserve excellent levels of internal and external customer service · Design exceptional menus, purchase goods and continuously make necessary improvements · Identify customers needs and respond proactively to all of their concerns

- Oversee front service daily operations (including basic stock taking, hygiene upkeep, service standards)

- Manage weekly staff scheduling

- Manage daily sales and book keeping

- Assisting accounts team with daily settlement, daily sales closing

- Building relationship with Customers (phone, email, whatsapp)

- Involve in outlet promotions and marketing

JOB RESPONSIBILITIES

• Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner.
• Ensure that telephone courtesy and techniques are put into practice.
• Take note of daily events and new instructions.
• Assist guests and staff on general enquiries and connection of overseas calls.
• Furnish maximum information related to the Hotel to guests or other related parties, provided that the information is not deemed confidential such as management policies, rules and regulations and guest’s information.
• Transmit or relay accurately and promptly all messages requested by guests and staff.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ / ‘O’ Level or equivalent.
• At least 1 year of experience in related field.
• Excellent in communication and interpersonal skills.
• Proficient in Microsoft Office.
• Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.
• Willing to take on a three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

As a Food and Beverage Outlet Assistant you are responsible to deliver friendly and courteous services to every hotel guests and customers.

JOB DESCRIPTION

• Greet all incoming hotel guests and customers who patronize the Coffee House.
• Responsible for the cleaniness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House.
• Assist in the setting up of function rooms for any events of the day.
• Set up the table with the appropriate eatery utensils to be utilised by the customers.
• Assist in the taking of Room Service orders as and when the guests made an order.
• Carry out the necessary preparation set up of morning breakfast buffet for the hotel guests.

JOB REQUIREMENTS

• Possess a Certificate in Food & Beverage operations.
• Possess a Food Hygiene Certificate from Singapore Training Institute.
• Possess at least one (1) year of experiences in related field.
• Able to work in a 6 working days environment including Saturdays, Sundays and Public Holidays.
• Able to speak English to communicate with the guests.
• Able to speak mandarin is an advantage.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB RESPONSIBILITIES

• Assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.
• Handle tour groups/ ad-hoc groups, convention bookings and other correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
• Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
• Ensure that all daily transactions are keyed into the computer system and updated.
• Handle all incoming mails for reservations and highlights the important requirements and information.
• Attend to all replies for letters and fax with regard to room reservations.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
• At least 2 years of experience in related field
• Fluent in spoken and written English
• Proficient in Microsoft Office and Hotel systems
• Strong ability to work independently as well as a team player
• Good communication and interpersonal skills
• Work well under pressure
• May be required to work nights, weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

Sous Chef/Leading Cook will be responsible to assist the Chef for the preparation of orders and to achieve the highest possible standards in the Kitchen, including all food preparation and storage areas, wash up, equipment, utensils and corridors in the defined area.

JOB DESCRIPTION

• Responsible to assist the Chef for preparation of menus and to achieve the highest possible standards in the kitchen, including all food preparation & storage areas, wash up, equipment, utensils and corridors in the defined area.
• Responsible for ordering of stocks and supplies including cleaning materials.
• Organize and delegate responsibilities and authorities in the department to ensure that the work is carried out effectively and distributed fairly.
• Plan weekly staff roster and to delegate work according to room accommodation, function bookings, local events and holidays.
• Supervise all Kitchen staff with particular reference to hygiene, quality control, service of food, presentation, portion control and equipment.
• Ensure that there is adequate stock of food for day-to-day operation. Keep all store rooms in a clean, tidy and hygienic manner.
• Conduct or to supervise the induction training of all new staff and to conduct both on-the-job and corrective training when necessary.

JOB REQUIREMENTS

• Possess at least SHATEC or ITE NITEC Culinary skills certificate.
• Possess at least two-three (2-3) years in hospitality/F&B industry.
• Specialised in Western and local cuisines with good organizing and coordinating skills.
• Able to work under pressure.
• Willing to take on a three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Preferably able to communicate English and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.
• Able to commence employment within short notice period.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as Outstanding Award, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

Housekeeping Service Agent will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.

JOB RESPONSIBILITIES

• Cleans and maintain hotels facilities, offices, public area, water fountain at the Front Lobby and Drive-In Areas.
• Replenish all supplies including toilet paper and soaps in Public Area restrooms.
• Perform carpet shampoo in guestrooms, floor corridors, executive offices as instructed by Housekeeping Supervisors.
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• At least 1 year of experience in cleaning or related field.
• Able to understand and communicate in simple English.
• Knowledge in use of vacuum cleaner and proper chemicals handling.
• Hardworking team player and pleasant personality.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

The job incumbent will assist the Purchasing Officer in handling the day-to-day operations of the Purchasing Department.

JOB RESPONSIBILITIES

1. Assist in processing of documents such as Purchase Orders, Telephone Order Forms, enquiry forms for F&B tenders and indirect materials.

2. Updating of approved vendor's listing and vendor evaluation forms.

3. Prepares monthly report for petty cash.

4. Placing of orders for food service, indirect materials and re-order level of stock levels.

5. Sourcing of better priced and quality products.

6. Co-ordinate with the vendors or suppliers on the date and times of deliveries.

7. Able to negotiate with the various suppliers and/or vendors to get the best prices and quality products.

OTHER REQUIREMENTS

1. Possess at least a Certificate/Diploma in Purchasing

2. At least 2 years of relevant working experiences in the hospitality industry.

3. Proficiency in MS Office applications and other purchasing softwares.

4. Possess strong negotiation, excellent communication and interpersonal skills.

5. Good administrative and problem solving skills.

6. Understanding of purchasing, storage and issue stock control procedures.

7. Able to work independently and as well as a team.

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

JOB RESPONSIBILITIES

• Assist with day-to-day operations.
• Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines.
• Respond promptly and professionally to guests’ needs, questions, concerns.
• Assist floor services as and when required.
• Monitor and maintain inventory levels for cutlery, napkins, sachets, etc.
• Conduct training and educate new staff on restaurant operations.
• Ensure effective and efficient use of manpower and seating/table utilization.
• Build good rapport with internal and external guests.
• Housekeeping duties to maintain a neat and clean working environment
• Perform any other duties and responsibilities that may be assigned.

EDUCATION & WORK EXPERIENCE

• Min. GCE 'O' Level/Certificate or equivalent with at least 2 years of working experience
• Possess good communication and interpersonal skills
• Friendly and customer service oriented
• Ability to work independently and takes initiatives
• Able to remain calm and composed in a hectic and fast-paced environment
• Must be able to work on weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Job Description

1. Ensure that all glassware, crockeries, cutleries are cleaned properly.
2. Responsible for dry mopping the whole Kitchen daily.
3. Wash the Kitchen and fridges twice a week.
4. Clean all Kitchen walls daily.
5. Report to Chef on breakdown of dishwashing machine or whenever there is a low par of chemicals that requires top-up of chemical detergent.
6. Ensure that all plates, cutleries and glassware are rinsed clean before placing them into the dishwashing machine for cleaning.

Job Requirements

1. Possess a good working attitude
2. Team player
3. Work well under pressure
4. Able to work on rotating shift, including weekends and public holidays

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

As a F&B Junior Captain/Captain, you are responsible for managing a team of Food & Beverage Service Providers to deliver friendly and courteous services to every hotel guests and customers.

JOB DESCRIPTION

• Greet all incoming hotel guests and customers who patronize the Coffee House.
• Responsible for the cleanliness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House.
• Conduct daily briefing before every shift for all Food & Beverage Service Providers.
• Conduct on the job training for all Food & Beverage Service Providers on table setting etc.
• Assist in the setting up of function rooms for any events of the day.
• Handle all guests’ complaints and record in daily report.
• Perform any duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess a Certificate in Food & Beverage operations.
• Possess at least three (3) years of experience in related field.
• Able to work independently as well as a team member.
• Possess good interpersonal and communication skills.
• Willing to take on a three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB RESPONSIBILITIES

• Responsible for preparing all sauces and all mise en place for daily usage.
• Responsible for raising Requisition Forms to order stock and supplies for Chef and Sous Chef to approve.
• Prepare daily buffet breakfast for groups and Ala Carte, according to recipes.
• Responsible for proper handling on kitchen cleanliness, maintenance of working areas, equipment, freezers and chillers.
• Responsible for cutting meat and vegetables for daily usage.
• Ensure that there are adequate stock of food for day to day operation and to inform Chef/Sous Chef on low par stock.
• Keep all store rooms and kitchen areas in a clean, tidy and hygienic manner, including cold room and refrigerators in accordance to Ministry of Environment rules and regulations.
• Ensure that all utensils, crockery and cutlery are both washed, cleaned and stored in a clean and convenient place.
• Ensure portioned control of all meat items and no pilferage.
• Keep all unauthorized persons away from the Kitchen at all times.
• Report all incidents and accidents to the Chef/Sous Chef.
• Attend to all meetings and training as organized by the Chef and Sous Chef.
• Perform other duties as and when assigned by the Management.

EDUCATION & WORK EXPERIENCE

• Possess at least a GCE ‘N’ Levels or equivalent
• At least 2 years of experience in hospitality industry
• Specialized in western and local cuisines with good organizing and coordinating skills
• Work well under pressure
• Able to work on rotating shift, including weekends and public holidays

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

The role of the Security Officer/Senior Security Officer is to maintain the safety and security levels of all our guests, customers, employees, tenants and service vendors.

JOB RESPONSIBILITIES

1. Conduct random checks on goods and staff entering/leaving the hotel premises.

2. Perform CCTV surveillance and hotel patrolling duties, reports suspicious and or any unusual activities to the Supervisor.

3. Perform traffic enforcement patrols at hotel's driveway and carpark when necessary.

4. Ensure safekeeping of all lost and found items and record down in the Occurrence Book.

5. To be well versed with the fire alarm panel and the follow-up procedures.

JOB REQUIREMENTS

1. GCE O Level or N Level equivalents.

2. Minimum one (1) year's of related experience at the Senior level.

3. Able to carry out heavy physical tasks.

4. Possess valid PLRD licence and Recognised Terrorist Threat Certificate.

5. Able to perform three (3) rotating shifts on a six (6) working days.

JOB SCOPE

Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.

JOB RESPONSIBILITIES

1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.

2. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the Front Desk Reception Officer.

3. Escort guests to their allocated guest rooms and show them the amenities in the room.

4. Periodically check lobby elevators, door and front driveway to ensure it is not overcrowded.

5. Assist in the billing of guests invoices.

6. Ensure that Bell hops and Doorman are available to attend to transfer the luagages of the guests from their hotel rooms to the Front Desk Counter to carry out their check out registration.

7. Perform other ad-hoc duty as assigned by HOD.

JOB REQUIREMENTS

1. Possess a Certificate in Hotel Accommodation from SHATEC or any private training institute.

2. At least two (2) years of relevant working experiences in the hospitality industry.

3. Customer oriented and with good working attitude.

4. Able to work independently and as well as a team.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

Job Description & Requirements

• Prepare fruits, juices, rolls,butter, cereals, coffee/tea for breakfast.
• Prepare ice cream, hot dessert for lunch and dinner.
• Prepare snacks, fruits and sandwiches for functions and seminars.
• Keep all store rooms in a clean, tidy and hygienic manner, including refrigerators and freezer.
• Prevent wastage of goods in the pantry area.
• Report all incidents and accidents to the Chef/Sous Chef
• Perform other duties as and when assigned by the Management
• Minimum Secondary education or equivalent
• At least 1 year of experience in related field
• Possess a good working attitude
• Team player
• Work well under pressure
• Able to work on rotating shift, including weekends and public holidays

JOB SCOPE

The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.

JOB RESPONSIBILITIES

1. Responsible to attend, serve and assist the guests in their enquires and/or services needed in checking in and checking out.

2. Provide excellent guest and or customer serivce to ensure that the guests/customers needs and wants are attended.

3. Escort guests to their allocated guests rooms and show them the amenities in the rooms.

4. Assist in carrying their luggages and/or hand-carried luggages to their rooms and/or to the lobby areas for checking out.

5. Good interpersonal communication skills is needed to be able to listen and resolve problems and/or enquiries put forth by the guests/customers.

JOB REQUIREMENTS

1. Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.

2. Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and retail industries.

3. Possess excellent communication skills and able to build up

JOB SCOPE

Bellhop will be responsible to greet the guests upon their arrival at the Hotel, offering assistance to carry the luggage's and directing them to the reception counter for check-in.

JOB DESCRIPTION

• Open vehicle doors for incoming and outgoing guests/patrons.
• Count number of pieces of luggage received and confirm with the guests to ensure that no luggage is missing.
• See that the Front driveway is clear at all times.
• Accompany the guests to the assigned rooms and explain all facilities in the room.
• Inform and sell all other hotel facilities to guests.
• Upon check-out, carry the luggages down to the Lobby and direct the guests to the Front Office Cashiers.
• Deliver messages, parcels, faxes etc to the guest rooms.
• Help to keep the Lobby area clean at all times.
• Run errands, and carry luggages for room change.
• Lead and show guests to the location where they requested to go to.
• Keep all luggages for safe keeping in an orderly manner and enter in the luggage storage control sheet for the luggage room. To report to Superior any damage of the luggage.
• Use security netting to secure large number of luggages for storage upon request.
• Hand any lost articles left in the Lobby to the Superior.
• Be careful not to damage the lift walls or corridor walls when using the trolley.
• Maintain the conditions of the equipment, e.g. polishing
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ Level/Lower Secondary or equivalent
• At least 1 year of experience in related field
• Able to communicate in English
• Able to lift heavy and large items
• Positive working attitude and customer-centric
• Able to work independently and as well as in a team
• Able to work on three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Able to commence employment within short notice period.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

JOB SCOPE

The role of the Room Attendant is to ensure that the rooms are well cleaned and tidy ready to sell to the guests.

JOB RESPONSIBILITIES

1. Check and stock up all the necessary linens and supplies required for the day.

2. To check all room status is the same as on the Room Attendant daily report. To report any discrepancy found to the Supervisor immediately.

3. Responsible for cleaning a minimum of fifteen (15) rooms daily.

4. Replenish all amenities according to the Operational Standards.

5. Perform rotation cleaning duties (thorough cleaning, shampoo carpet cleaning etc) as required.

6. Responsible for the cleanliness, maintenance of her/his work area and ensure security of guestrooms and privacy of guests.

7. Check and report faulity items that needed repair to the Floor Supervisors/Housekeeping office while in the process of cleaning the guestrooms.

8. Check Room Safe and set dials for check-out and vacant clean rooms.

9. Report and hand in any Lost and Found items to the Floor Supervisors/Housekeeping office.

10. Check and record the number of soiled linen correctly and enter it in the Linen Changing list before exchange for clean linens at the Linen Room.

JOB REQUIREMENTS

1. Minimum secondary education or equivalent.

2. At least 1 year of experience in housekeeping or related field.

3. Able to understand the communicate in simple English.

4. Knowledge in use of vacuum clearner and proper chemicals handling.

5. Functional knowledge in room cleaning.

6. Hardworking team player with pleasant personality.

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

Responsibilities:

• Develop and execute the company's strategic plan to ensure the achievement of business objectives.
• Lead and manage the company team, including recruitment, training, and performance evaluation.
• Oversee project execution to ensure timely delivery of high-quality consulting services.
• Communicate with clients to understand their needs and provide customized solutions.
• Manage the company's financial condition, including budgeting, cost control, and profit maximization.
• Establish and maintain good relationships with clients, partners, and stakeholders.
• Conduct market analysis, identify business opportunities, and develop marketing strategies.
• Ensure compliance with relevant regulations and industry standards.
• Resolve internal and external issues and provide effective solutions.
• Continuously enhance the team's professional capabilities and business acumen.
• Long-term business travel may be required based on client needs and project implementation.
• Fluent in both Chinese and Japanese.

Requirements:

• Bachelor's degree or higher in business management, economics, marketing, or related fields preferred.
• At least 10 years of management experience.
• Excellent leadership and team management skills, able to motivate the team to achieve goals.
• Excellent communication and negotiation skills, able to communicate effectively with clients and the team.
• In-depth understanding of business operations and management processes, with business insight.
• Excellent problem-solving and decision-making abilities, able to make wise decisions under pressure.
• Strong financial management skills, able to effectively manage the company's financial condition.
• Market analysis and strategic planning abilities, able to identify business opportunities and develop effective marketing strategies.
• Attention to detail, able to manage multiple projects and ensure timely delivery.
• Keen insight into industry trends, able to adjust company strategies timely to adapt to market changes.