Associate Marketing Manager - Healthcare Sector

1 year contract

Salary: $6000 max

5 days work week

9am - 5.30pm (Mon-Fri)

Location: Raffles City

Job Scope:

Collect and analyse market needs from various sources.

Conduct market research.

Plan and execute marketing activities including training, educational seminars, conferences, in service programs for healthcare professionals (HCPs) for the purpose of total engagement with the renal community and establishing the provider business brand.

Develop and drive patient awareness, acquisition and retention initiatives, working closely with HCPs

Collaborating on the concept, development and implementation of marketing plans and strategies, service concepts and promotional programmes via different marketing channels

Familiarity with social media management to drive content development and key performance metrics with agency.

Drive development and maintenance of marketing materials ie. flyers, posters, direct mailers, and online materials such as brochures, presentations, emails, infographics, videos, and newsletters.

Understanding and maintaining the corporate brand in all marketing initiatives and campaigns.

Taking ownership of and evaluate marketing campaigns, advertising, and optimisation metrics to ensure campaigns are effective - reacting quickly and revising campaigns where needed to ensure that trends are acted upon to maximise ROI.

Developing relationships with and working alongside internal or external creative teams, marketing agencies, suppliers, and contractors

Representing the marketing team at promotional events.

Work closely with global Corporate Communications to develop messaging, press releases, contributed articles, event strategy and media relations strategy for provider business

Supporting Senior Marketing Manager and the ground team.

Description

Our team is in the Education-Technology industry, focusing primarily on the B2B Adult Education market. We are developing a Learning Platform as a Service for both Adult Trainers and Learners. By integrating Learning Theory, Deep Tech, and Data Security, we will personalize the approach to training to optimize the efficiency and productivity of one's learning journey.

As a Senior Product Manager, you will play a crucial role in driving the development and success of bringing our software platform to the next level, capturing the Adult Learning & Development ecosystem in the region. You will be responsible for managing the entire product lifecycle within a fast-growing environment. Your leadership and expertise will be instrumental in shaping our product roadmap and vision. This role will require travel in the ASEAN region.

Responsibilities

· Create effective product roadmap by engaging stakeholders to understand the business needs and translate it to product specifications for features development.

· Manage and improve existing product offerings over complete lifecycle adopting the Agile methodology.

· Identify user problems and ideate with designers to put in place solutions for a solid product experience.

· Communicate and drive alignment among developer team members on clear and concise technical objectives.

· Facilitate resolving of blockers, highlight and mitigate product risk in development timeline to ensure timely product release.

· Work with business users and internal stakeholders to plan for UAT, and coordinate and monitor the progress; ensure acceptance of UAT.

· Collaborate with marketing and sales teams to coordinate successful go-to-market launches for new features.

· Stay informed about industry trends, emerging technologies, and competitive landscape related to Adult Learning & Development.

· Must be willing to travel to overseas for business trips.

Skills & Experience

· More than 4-7 years of relevant experience as a Product Manager or similar role in B2B PaaS or SaaS.

· With a proven track record of leading product teams and developing successful product strategies.

· Excellent communication and collaboration skills, with the ability to effectively influence and motivate cross-functional teams.

· Ability to relate to both business needs and technical requirements.

· Able to work under pressure and meet tight timeline.

Working Arrangement

This position is a 50% work-from-home arrangement until further notice. The candidate is required to have a good working laptop/desktop together with a working webcam and microphone for virtual meetings.

YPO is the global leadership community of extraordinary chief executives. Our history is long, our achievements many and our trajectory ever-forward. YPO welcomes extraordinary leaders to grow stronger together to improve lives, businesses and the world.

Founded in 1950, Young Presidents' Organization (YPO) is a nonprofit organization that connects young chief executives and presidents of non-competing companies and businesses around the globe for mutual exchange of ideas and expertise.

Singapore Lion City (SLC), a dynamic and fun community of 92 members within YPO and growing. The role is to learn and support SLCs Chapter Manager with membership acquisition, onboarding, events, and general administration.

What You’re Responsible For:

· support the chatper manager, board and chapter members.

· The key responsibilities include supporting the chapter chair and vice chair (if any) in overseeing all functional officers, supporting the events officer in the delivery of the learning program, membership support – coorindating incoming requests, troublshooitng requests regardsto access to member platforms, portals and related platforms. g.

· The ideal candidate for this role should demonstrate exceptional organizational abilities, superb interpersonal skills, multi-tasking skills, and excellent time-management. You role is integral to reinforce the YPO SCL value and member relations, improve the organization's image, and effectively deliver on event / member objectives

· You’ll get to organise and manage a plethora of events from conception to completion such as private celebrations, corporate dinners, wine tastings, themed parties, film screenings, and talks. You will thrive in this role of you are quick-thinking, organised, creative, personable, and supportive

· Your role will also include researching and securing venues, planning and managing our events' calendar, negotiating quotes and agreements with vendors, assisting with event marketing, monitoring timeframes and budgets, networking, and delivering on event brief objectives

· Your creativity, organizational skills, and vision will assist our organization in amplifying brand visibility, enhancing member engagement, relations, and improve our organization's growth through events that effectively communicate YPO SLC values, goals and objectives

· Work hours vary daily due to the events calendar and chapter initiatives..

Core Duties:

· Bringing events to life by working collaboratively with the Learning Officer and other Exco members

· Finding and booking venues, liaising with clients and suppliers, handling logistics, managing budgets and invoicing, organizing accreditation, managing risk and presenting post-event reports

· Ensuring SOP’s are followed for the successful exection of events: calendar, invitation, reminders, event set-up and speakers, day chair, the speakers requirements / needs are confirmed, venue is planned and in place including post event follow up – thank you to speakers, attendies, day chair and reporting post event in regards to attendance, survey scores etc

· Member support and troubleshooting with regards to access to systems, plarforms and portals

· Maintaining standards of practice for the booking systems, invoice systems, and other processes

· Assist in arranging board meeting dates and venues

· Drafts chapter committee meeting agenda and presentations

· Works with chapter officers to ensure completion of tasks in shared task manager

· Takes responsibility for chatper minutes during meetings and circulates for approval

· Responsibility for event management, venues, catering, RSVPs, name tags, dietary requirements seating etc

· Works with chapter chair to address any issues or administrative tasks that require approval

· Keeps calendar of events updated on member portal

· Assists with prepartation of workshops for the chapter and occassionaly YPO

· Meets regularly with chapter officers to coordinate admin tasks and provide regular updates

· Circulates program of events to members, and resources, distributes updates, via email, marketing materials and calendar invitations

· Attends onsite meetings at selected venues performing walk throughs and venue checks

· Managers chapter surveys, creation and distribution

· Coordinates with suppliers (venues, photographers etc)

· Reporting

· Payment processing management

Required Skills and Experience:

· Shows initiative

• Proficient event planning experience and excellent client management skills
• Great energy and love working in a fast-paced environment, while maintaining composure in stressful situations
• The unusually perfect balance of being creative and having strong organisational and management skills
• The ability to influence and interact at all levels to establish productive relationships with colleagues, brands, agency teams, and suppliers
• Comprehensive knowledge of current and future trends, ensuring events remain appealing and competitive

· able to work unsupervised, independent

· Flexible, efficient and able to work effectively with the chatper manager and chapter officers

· Diplomatic

· Detail oriented

· Willing to travel

· Creative and confident

· Able to manage multiple projects and deadlines

· Service oriented with a positive ‘can do’ attitude

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis (targetting leisure market)
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Degree/Diploma in Hospitality / Sales and Marketing
• 4 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted

[What you will be working on]

As a FRAP business partner, you will be responsible for supporting the IT division by providing advisory on their procure to pay activities. This role requires extensive cross-functional partnership with various stakeholders.

Key responsibilities will include:

1. Engaging with relevant internal and external stakeholders on:

• Budget management such as budget analysis/evaluation, budget preparation, monitoring and reporting

• Procurement activities such as policy formulation, co-solution and vetting of procurement requirement specifications and approvals for compliance with procurement policies, guidelines and processes.

• Financial reporting and management which include accounts payable activities such as payment review and processing, fixed assets and tax accounting as well as the use of data analytics to derive relevant insights and trends.

2. Identifying opportunities for continuous improvement, while keeping abreast of policies, processes and key risks.

[What we are looking for]

To meet the challenges of this role, you must have/be:

• Bachelor’s Degree in Accountancy, Finance or Business Administration; or equivalent.

• At least 5 years of relevant experience, preferably in the areas of procurement, audit, and/or accounting.

• Excellent communication, interpersonal and project management skills.

• Good problem solving and critical thinking skills, results oriented and able to work effectively under pressure or on multiple priorities and projects.

• Knowledge in either IT procurement, financial controls, and/or Government Procurement Instruction Manuals would be an advantage.

• Proactive, self-motivated, and able to deliver in a fast-paced environment.

• A keen learner with a strong drive for operational excellence.

• Singaporean/PR

The Senior Sales Manager reporting to Director of Sales is responsible for identifying, developing and managing accounts within specific segments and develop new accounts or business opportunities within corporate travel industry/leisure generating and maximising business potential of designated portfolio through daily sales activities.

The Senior Sales Manager will assist the Director of Sales to accelerate corporate, MICE or Leisure client base by expanding the hotel’s business through executing the developed strategic plans to drive measurable and incremental sales revenue meeting revenue targets set within PPHG group. This position requires an excellent communication skill, both written and verbal and to have a proactive and growth mind-set to work towards a successful hotel sales strategy.

Primary Responsibilities:

Business Development

1. Identify business trends and marketing opportunities that can improve the various hotels performance under PPHG to the Director of Sales and Marketing/Director of Sales
2. Continuously solicit for new business that expands our client base using action plans focused on the corporate and travel market segment identified by the Director of Sales & Marketing/Director of Sales
3. Develops and maintains contact with business partners, travel agents, airlines, corporate accounts, closely aligned to hotel business Prospecting and growing an account list, handling incoming leads and closing sales
4. Aware of sales strategies and goals when selling to negotiate optimum room rate for the benefit of the hotels’ business, sell facts and UPs of the hotel with a view to optimizing opportunities for revenue growth, monitors existing business and share sales strategies during sales/revenue meetings to maximize opportunities to achieve budget goals
5. Plan, execute and follow-up on sales trips as approved
6. Practice professional account qualification on a consistent basis (i.e., measure budget needs, date flexibility, space requirement, competitive information etc).
7. Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales & Marketing/Director of Sales
8. Organizes familiarization of hotels and their facilities with clients and potential ones.
9. Responsible for an assigned sales target in accordance to Cluster segmentation - Work closely with each salesperson and identify opportunities and ways to maximize and exceed personal and team revenue goals

General

1. Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales
2. Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism
3. Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
4. Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans
5. Actively assist the Credit Department in follow-up of overdue accounts
6. Other duties assigned by the Director of Sales & Marketing/Director of Sales when required from time to time

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

Policies and Procedures

• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Address guests' service needs in a professional, positive, and timely manner.

Communication

• Speak to guests and co-workers using clear, appropriate and professional language.
• Talk with and listen to other employees to effectively exchange information.
• Working with Others
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.

Physical Tasks

• Enter and locate work-related information using computers and/or point of sale systems.
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Record, store, and/or analyze information using property software.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
• Access computerized financial information to answer general questions as well as those related to specific accounts.
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
• Maintain accurate electronic spreadsheets for financial and accounting data.
• Complete period-end closing procedures and reports as specified.
• Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
• Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
• Code documents according to company policies and procedures.
• Generate finance/accounting reports from computer system as needed.

CRITICAL COMPETENCIES

Analytical Skills

• Arithmetic Computation
• Computer Skills
• Learning

Interpersonal Skills

• Team Work
• InterpersonalSkills

Personal Attributes

• Integrity
• Dependability

Organization

• Detail Orientation

Job Description

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Responsible in leading the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre) in support of the Guest Services Manager.
• To support our team of hosts and is the senior leader in absence of the manager on duty. Ready to respond to all needs, not limited to guest complaints, problem solving, and other matters.
• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
• Answer inquiries from guests regarding restaurants, transportation, and entertainment in the local area.
• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
• Perform opening and closing procedures at all Guest Services Area.
• Ensure all guests experience a fresh and modern check-in/check-out procedure.
• Assist with luggage and door upon guest request.
• Perform curbside/in-room check in for special guests on mobile devices.
• Ensure that guest history is maintained accurately and up to date.
• Anticipate guest needs and offer related services and suggestions accordingly.
• Find opportunities to surprise and delight guests to create memorable moments.
• Be able to build small talks with guests during every interaction to engage with guests.
• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
• Ensure that all daily special rooms, special request rooms, Long Stay guest rooms for arrivals are blocked in advance and accordingly and welcome amenities are appropriately ordered.
• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager and be responsible for telephone inquiries and information services for the hotel.
• Optimize revenue through timely and accurate bookings.
• Complete other tasks that assigned by Management.

Requirements

• Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification.
• Minimum of two years of previous experience in a supervisory and/or guest services role in an established or luxury/upscale or boutique hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible as part of the pre-opening team
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Summary

This position is responsible for sourcing equipment, goods and services and managing vendors. He/She has to act professionally in all activities involved in obtaining materials at minimum costs.

Job Responsibilities

• Obtain quotations and ensure that it includes freight and delivery to the Hotel.
• Buy without prejudice, seeking to obtain the maximum ultimate value of each dollar of expenditure.
• Co-operate with all organizations and persons engaged in activities designed to enhance the development and standing of purchasing.
• Keep records of a purchasing development such as Purchase record, Vendor Record, Blueprint and specification record, print forms record
• Provide reports based on market research/surveys, price fluctuations, comparative analysis of prices, etc.
• Cultivate a sound supplier relationship.
• Prepare and analyze financial planning for both short-term and long-term.
• Prepare annual budget and compare actual results with the projected. In addition, also investigate discrepancies.
• Prepare cash and fund flow, including planning for cash management.
• Manage bids received across suppliers.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 3 years of experience in Purchasing/ Procurement, preferably in F&B or Hospitality.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.
• Exceptional organizational and time management skills

This is a unique opportunity to join a dynamic Wiley team and deliver growth impact for Learning in Asia.

This Senior Manager / Manager role is responsible for proactively leading and driving new Enterprise customers acquisition activities, including generating, nurturing, and converting customer leads via direct sales and marketing channel, distribution partnership, and business model innovation. You will be an integral part of the sales team, planning and driving activities that lead to faster new customer growth.

You will be part of the management team and play a critical role in driving regional expansion and growth and enabling omni-channel strategy through the planning and deployment of business strategy in Asia.

How you will make an impact:

• Plan, drive and grow sales of Wiley Learning Enterprise collection
• Work with existing sales team to uncover new Enterprise opportunities and convert them into new customers
• Drive field engagement and customer needs gatherings to improve business offering and models
• Drive customers and stakeholders’ relationship
• Track results and pipeline to provide management team with updates on performance Vs targets

We are looking for people who:

• Education to degree level or equivalent
• Proven tracked record on winning new Enterprise business and customers
• Skilled in new leads generation, nurturing and conversion sales process, Enterprise level stakeholders’ engagement, needs gathering and selling
• Competent in achieving Enterprise sales growth results, solving problems, and collaborating across teams
• Ability to define actions needed by the team, create an environment of optimism and creativity and seek and deliver the right outcomes by solving problems
• Skilled in English written and content communication

About the Role

Our growing company is looking for a senior finance manager who will be responsible for handling the company’s full set accounting functions.

Job Duties

· Manage full sets of Accounts and perform month-end account closing activities and ensure accurate reconciliation

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Prepare & review financial statements and monthly profits and loss

· Handle monthly company expense consolidation analysis report for management

· Monitor and analyse cost structures to identify opportunities for cost savings and efficiency improvements

· Handle bank reconciliation and GST submissions

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Check and balance outlet monthly inventory reconciliation

· Ensure compliance with Company Policies, Processes and Procedures

· Participates in month-end close procedures, including prepaid expenses, accruals, and reconciliations to assure accurate and timely completion

· Assist with tasks required for annual financial audit and annual tax returns

Job Requirements

· Accounting-related degree/diploma

· Meticulous, with an eye for detail

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· 5 years of experience in related field

· Computer literate and with excellent interpersonal skills

· Skilled in Microsoft 365 functions

· Experience in the F&B industry is an added advantage

POSITION SUMMARY

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Product Data Manager

Requirements:

• Defining data quality management measures for accurate Global Product Hierarchy (GPH) assignment and ongoing data maintenance
• Single point of contact for all GPH structure related questions and issues
• The management of the GPH attribute; including the underlying assessment of the business requirements
• Define standards and business rules to avoid misuse of the GPH information; Suggest measures for improvement
• Acts as escalation level and decision instance for run-organization for the GPH steward
• Acts as final and accountable decision instance for GPH approval on group level
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

NOTE:

Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• To ensure that all kitchen equipment and dining ware are maintained, cleaned, and sanitized to the highest standards, ensuring guest satisfaction and compliance with health and safety regulations.
• Responsible for leading, managing and training a team of stewards.
• Oversee the daily operation of the department, including scheduling, training, and ensuring that all tasks are completed accurately and efficiently.
• To ensure that all kitchen equipment and dining ware are cleaned and sanitized to the highest standards.
• Supervising the use of chemicals and cleaning agents, and maintaining inventory of cleaning supplies.
• Ensure that all health and safety regulations are being followed by the team. This includes ensuring that all cleaning and sanitation procedures are in compliance with local health codes, and that all staff are properly trained in food safety and sanitation practices.
• To collaborate closely with the restaurant operations team to ensure that all equipment and dining ware are available when needed. You will also be responsible for coordinating the transfer of equipment and supplies between departments.
• To develop, implement, and maintain SOPs for all stewarding operations. This includes establishing processes for inventory management, equipment maintenance, and cleaning and sanitation procedures.
• Ensure guests satisfaction by collaborating closely with the front-of-house team to ensure that guests have a positive dining experience. You will address any complaints or issues promptly and ensure that they are resolved to the guest’s satisfaction.
• Follow all safety and security procedures, including proper use of cleaning chemicals and equipment.
• Maintain a professional and courteous demeanor at all times, reflecting the hotel’s commitment to exceptional guest service.
• Attend all required training sessions and meetings.
• Coordinate with other hotel departments to ensure the seamless operation of the hotel.
• Participate in emergency response procedures and provide support during emergencies.

Physical Requirements:

• Ability to stand, walk, and bend for extended periods of time.
• Ability to lift and carry heavy kitchen equipment and supplies.
• Ability to push and pull heavy carts loaded with dishware, glassware, and silverware

Qualifications:

• Ability to lead and motivate a team in a fast-paced environment.
• Strong attention to detail and ability to follow specific instructions.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Adaptable and outgoing with interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

POSITION SUMMARY

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

Assist Sous Chef in training, scheduling, motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

• Patrol all areas of the property and assist guests with room access
• Monitor security feeds and conduct daily physical hazard inspections
• Respond to accidents and assist guests/employees during emergency situations
• Defuse guest disturbances and escort from the property if necessary
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties
• Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Learning and development opportunities
• Encouraging management
• Wellbeing programs
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

What we’re looking for

• Strong communication skills
• A history of thriving in stressful situations
• A team-first attitude
• A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Adda is an award winning Modern Indian restaurant in the heart of Beach Road helmed by SEA's first ever Indian Michelin Star Chef Manjunath Mural.

As an Assistant Restaurant Manager, you will play a key role in supporting the day-to-day operations of the restaurant. You will be responsible for ensuring a high level of customer satisfaction, managing staff, and contributing to the overall success of the establishment.

Key Responsibilities:

1. Operational Management:Assist in the overall management of daily restaurant operations.
   Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment.
   Oversee inventory management, including ordering and monitoring stock levels.
   Collaborate with the kitchen staff to maintain efficient food preparation and service.
   
2. Customer Service:Foster a positive dining experience for customers by ensuring high standards of service.
   Address customer inquiries and concerns promptly and professionally.
   Monitor and maintain a welcoming atmosphere in the restaurant.
   
3. Staff Management:Supervise and train restaurant staff, including servers, cooks, and support staff.
   Schedule and coordinate staff shifts to ensure adequate coverage during peak hours.
   Conduct performance reviews and provide constructive feedback to employees.
   
4. Financial Management:Assist in budgeting and financial planning for the restaurant.
   Monitor sales, expenses, and profitability.
   Implement cost-control measures to optimize operational efficiency.
   
5. Marketing and Promotion:Support marketing initiatives to attract and retain customers.
   Contribute ideas for promotions and special events to drive business.
   
6. Team Collaboration:Work closely with the restaurant manager and other team members to achieve overall business goals.
   Collaborate with kitchen staff to ensure smooth coordination between front-of-house and back-of-house operations.
   

Qualifications:

• Proven experience in a supervisory or management role within the restaurant industry.
• Strong leadership and communication skills.
• Excellent customer service orientation.
• Knowledge of health and safety regulations.
• Familiarity with restaurant management software.
• Ability to work flexible hours, including weekends and evenings.

Education:

• A degree or diploma in Hospitality Management or a related field is a plus.

The candidate will be required to take on the responsibilty on specific project or several projects within the organization. He should be in charge of planning, budgeting, monitoring and reporting the project with the use of various project management, to act as a bridge between the upper management and the people who are actually responsible for the execution of the project. They need to make sure that the project runs smoothly and stays on schedule.

About Us

Our organisation has a good track record in structuring and managing numerous real estate investments. Our expert management team has high execution capability and in-depth knowledge of the real estate industry provides Integrated Solutions across the real estate value chain.

ZACD is an established agency with over 20 years track record. It is also twice winner of the Enterprise 50 award in both 2008 & 2013. Our agency is especially recognised in the industrial real estate.

In the course of the last 21 years, we are the No1 agency with industrial properties and the preferred choice agency for the SMEs in securing their business space.

For this reason, ZACD is the only homegrown agency appointed to market a portfolio of JTC's high-spec purposed built projects. Join us as being part of the brand name that is being highly associated with the industrial sector.

Why Join Us?

Serving the industrial clients allow you to tap on the hidden gem of the real estate sales sector. You will be able to build on your network with Small and Medium Enterprises (SMEs) business leaders/ owners who are quick in their decision-making for business expansion plans.

Over time, you will establish your portfolio in your career with the network of business leaders who are decisive and seeking for industrial and other types of properties on a regular basis.

We have a proven sales support and lead generation system that enables you to succeed whether you are new in this industry or looking to have a breakthrough in your career.

You are someone who are:

• Highly motivated and seeking for a career path beyond sales
• Result oriented and desire to earn above $60K p.a.
• Desire to learn and be an industrial real estate specialist

Job Requirements

• Possess valid CEA license
• Class 3 driving license would be ideal
• Possesses good interpersonal and relationship skills
• Hardworking and desire to succeed

We offer: Basic + attractive commissions + staff benefits, on the job guidance and training, leads and marketing support will be provided.

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

POSITION SUMMARY

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist Restaurant Manager in training, scheduling, motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Perform other reasonable job duties as requested by Supervisors.

The Host/Hostess greets arriving guests, welcomes them into the establishment and escorts them to the dining room to seat them. He/She manages reservations and seating arrangements. He/She maintains menus and host stand. He/She monitors the open dining sections of the restaurant for empty and cleaned tables. He/She estimates wait times for guests, monitoring the guest waiting list and ensuring that the needs of the guests are met while they are waiting. He/She answers the telephone,book reservations and move tables together to accommodate large parties. When required, he/she is expected to perform the basic tasks of a waiter e.g. bringing dishes to guests and help in clearing and setting of tables.

~ Facilitate effective communication and engagement at the workplace.
~ Establish relationships for customer confidence.
~ Facilitate effective work teams.
~ Interact with and serve f&b guests.
~ Maintain workplace safety and health policies and procedures.
~ Manage productivity improvement.
~ Provide quality control for service.
~ Solve problems and make decisions at supervisory level.
~ Supervise quality procedures.

Garden of Secrets (Pixaluna) is looking for enthusiastic Cafe Managers! We are looking for an excellent communicator who can deliver excellent customer experience.

At the core of Garden of Secrets, we are a community-building space where we encourage authentic conversations. Which is why we need people who are very self-aware, or very willing to learn about social and physical cues. We prioritize those who align with the vision of building community over those who are skilled, but unmotivated and unaligned to our vision.

Key Objectives and Responsibilities:

Customer Service/Sales-------------

• Provide high level customer service and proactively develop and maintain strong customer relations.
• Seek out sales opportunities and establish network with prospective customers.
• Explaining and describing the brand vision, food and drinks menu.
• Drive sales and increase engagement.
• Meet and exceed sales targets.
• Provide feedback regarding customer buying patterns and preferences.

Cleanliness---------------

• Keep a clean working environment
• Nails to be kept short and clean
• Hair should be neat and tidy (not too strict on hair styling)

Management---------------

• Conflict Management
• Service Recovery
• Roster Building
• Form SOP with founder and maintain SOP
• Quality Checking
• Collate and present potential areas of improvement to founder
• Assist hiring and training process
• Any other management required tasks

Requirements:

• Bubbly personality with public speaking abilities
• Wants to build community, connect customers to one another
• Intuitive
• Management experience is a must

Salary Range:

$3,300 - $4,500 for Full-Timers (44h work week)