Primary Accountabilities/Responsibilities: Retail fund manager accounting operations MAS Quarterly/Annual Regulatory Reporting MAS Surveys/Questionnaires Housekeeping of Own Investment Budgeting Cash Management Statutory and Internal Audits ISAE 3402 Audit Transfer Pricing Review Tax Audit Reporting Maintain Limits and Authority Corporate Secretariat functions Housekeeping of Contracts/Agreements Board Resolutions AGM and ACRA reporting, maintenance of ACRA records Main List of All Counterparties, including Introducers and Distributors Computation/Disbursement of Distributor/Introducer fees Computation and Collection of Management Fee Support to Operations as required occasionally, e.g. Trade Settlement   Your profile You should have a degree in Accountancy or equivalent, or any related discipline with a minimum of 5 years’ experience in the relevant capacity. You should possess excellent communication skills, be proactive.   Apply Today If interested, please send us your resume, in WORD format

[What the role is]

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

About Professional Services Programme Office

The PSPO is an inter-agency office set up by the Ministry of Law (MinLaw), Economic Development Board (EDB), Ministry of Finance (MOF) and Monetary Authority of Singapore (MAS). This team is charged with the following mandate:
a) Developing the industry strategies for the professional services sector, with specific focus on uncovering opportunities in the more niche and/or high-growth areas within the legal, accounting and financial services sub-sectors (e.g. sustainability, Web 3.0, Mergers & Acquisitions (“M&A”), etc).

b) Supporting efforts to position Singapore as the leading international legal services hub. As an industry-facing team, PSPO regularly engages and works with law firms and other industry stakeholders to support their growth within the local and regional ecosystem, and also co-shapes policies to help sharpen Singapore’s competitiveness as the legal services hub.

[What you will be working on]

In this role, your responsibilities will include:

As part of an inter-agency office, you will be exposed to a diverse range of work and have the opportunity to work with various internal (government agencies, such as EDB, MinLaw, MOF, MAS, EnterpriseSG, ACRA, etc) and external (firms) stakeholders. At PSPO, you will be immersed in a fast-paced work environment, and are expected to be resourceful and independent in undertaking the following types of work: 
a)    Industry engagement & strategy development. Develop the house view and/or industry strategy playbook for the specific growth area(s), which can be at the professional services sector-level or sub-sector level (e.g. legal). Depending on the growth area, your work may involve: consulting with various internal and external stakeholders to elicit feedback and suggestions, conducting gap and data analysis, and using that to inform government interventions that may be required to address the gaps. 

b)    Securing mindshare through presentations. You may be required to present your research, analysis and recommendations at various governmental platforms to secure mindshare from senior management, and/or at external platforms where necessary. You may also be required to work with the relevant government agencies to translate such strategy into downstream initiatives and action. In addition, there will be opportunity to partner and co-develop industry-level solutions with industry and/or other government agency stakeholders to address transformation and capability development needs of the professional services sectors.

c)    Support for events and meetings attended by senior management / political office holders. You will have the opportunity to support specific events attended by senior management or POHs that are relevant to PSPO’s work. 
The PSPO team is based in the EDB office, and the team undertakes a hybrid work model.

[What we are looking for]

• At least 5 years of working experience in the professional services sector or held roles involving industry, strategy and policy development

• Strong written and oral communication and analytical skills 

• Ability to conduct in-depth analysis of complex issues and put forth actionable solutions

• Self-starter and positive attitude, excellent work ethic and a team player

• Prior consulting experience and an understanding of the professional and financial services sectors would be an advantage

• Singaporean 

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

This is a specialist, business development role, thinking about the future and designing non-linear models of scaling sales.  We develop programmatic initiatives, leveraging cross-functional teams in product management, marketing, channels and sales to drive the growth in the business on top of the quarterly business cycle.  In addition, we have a laser-like focus on deal execution, representing breakthrough and franchise opportunities to drive momentum in the business.  

Your focus will be on F5’s SaaS and managed services platform, leveraging all technologies in the F5 suite. You will work with customers on their cutting-edge technology projects adopting multi-cloud, deploying Kubernetes, edge compute, IOT and more!  

What you will do:  

• Develop and maintain relationships with the F5 sales teams in your region in order to drive awareness, interest, and opportunities with them and within their accounts.  
• Build relationships with net-new external prospects that represent ground-breaking customers and use-cases.  
• Build and maintain relationships with key ecosystem partners to create awareness and leads e.g., cloud provider solution architects.  
• Develop long-term strategic relationships with key accounts in your region.  
• Identify and qualify long-term and short-term business opportunities and pro-actively address competitive threats.  
• Develop programmatic business development initiatives to develop the market, leveraging cross-functional teams.  
• Meet and exceed quarterly and annual sales metrics in your region.  
• Provide accurate sales forecasts with knowledge of sales cycles from initial contact through the procurement process, and ensure SalesForce is utilized appropriately and maintained on a regular basis.

What you will bring:

• Multiple years’ experience and strong record with a significant portion in IaaS, PaaS or SaaS related new business sales or business development.  
• Requires specialized knowledge in App, API Security, SaaS, Cloud
• Sales excellence skills and processes including pipeline management and forecasting. 
• Expertise in a proven sales methodology – e.g. MEDDICC, SPIN, Challenger, Richardson Agile Sprint.  
• Understanding of cloud provider technologies and their value proposition.  
• BA/BSc degree or equivalent experience.  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Company:

Marsh

Description:

Marsh is seeking candidates for the following position based in the Singapore office:

Credit Control Manager

What can you expect?

• Embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.

• Unparalleled opportunity to be part of a dynamic Operations team at Marsh.

• Exceptional training and development initiatives as well as exposure to a wide range of learning avenues that you can tap on to reach your full potential.

We will count on you to:

• Oversee the day-to-day operations of Marsh SG APH's Fiduciary department, with a specific focus on Credit Control.

• Collaborate with internal stakeholders to provide a value-added experience and address operational issues and expectations.

• Understand the team's purpose and ensure timely and high-quality delivery to clients, while honouring commitments to internal stakeholders.

• Manage Service Level Agreements (SLAs) for accuracy, productivity, and turnaround time with internal and external stakeholders.

• Efficiently allocate and utilize resources (people, processes) to optimize operational efficiency.

• Foster ongoing communication and relationships with first-line managers of operating companies to exchange performance information, address exceptions, discuss expectations, anticipate process changes, and identify new opportunities.

• Provide operational decision support and influence expectations with operating companies to enhance stakeholder experience.

• Assess team competencies, potential, and performance levels to develop skill-based development plans and mentor underperforming team members.

• Set goals, conduct timely and objective feedback sessions, and identify skill and competency gaps to create learning plans for the team.

• Implement people development plans to meet current and future skill requirements.

• Foster an engaged workforce by monitoring levels of engagement and intent to stay within the team.

• Promote adherence to organizational policies, procedures, and standard operating procedures (SOPs).

• Monitor and address performance in risk and compliance, identifying areas for improvement in operational risk.

• Report and escalate exceptions related to processes, people, and policies, and participate in decision-making as necessary.

• Undertake ad-hoc assignments and support regional office, local business, or Business Process Improvement projects as needed.

What you need to have:

• Minimum 5 years of working experience in Credit Control with prior people management responsibilities

• Experience in operations in insurance / financial services/re-insurance operations within an organization with proven track record in service delivery

• Operations knowledge in Invoice to Cash process and dealing with regional / onshore stakeholders.

• Previous experience in end-to-end credit control and accounts receivable processes within insurance / insurance broking industry

What makes you stand out:

• Prior Credit control managerial experience in broking/reinsurance industry

• Excellent communication and leadership skills

• Good influencing and negotiation skills

• Strong analytical and decision-making ability

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Location: Singapore, Singapore

Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

Responsibilities:

Customer-oriented Business:

• Define and implement sales strategy and transformation towards new business models in-line with PRS Business Line priorities (focus on target vertical markets and Thales offers).
• Contribute to building and executing the account plans (Strategic & Key in the region).
• Coordinate with all involved functions to address to an opportunity, in order to deliver high-level value propositions and winning bids.
  Establish and develop high level trust-based relationships with his/her key customers to improve the capture rate.
• Anticipate complex negotiation closing including partnerships.
• Ensure promotion and closing of offers in synergies with other Business Lines.
• Ensure efficient, transparent and regular reporting to global Sales Director in-line with Thales sales processes.
• Ensure leadership in ensuring exhaustive application of Thales sales processes (gates, ethical rules, MYB, SBP,…)

Accountable KPIs:

• Yearly Order Intake (Year N)
• Year N+1 forecast and growth scenario
• Gross Margin on Order Intake
• Volume of OI on new digital solutions
• Volume of OI in synergy with other Business Lines

Requirements:

• 10 years’ in sales management, preferably in security domain with digital business acumen, for complex and highly demanding customers, experience in selling end-to-end systems and solutions including partners.
• Degree in Engineering or related
• Strong business background in security and selling end-to-end integrated solutions
• Deep knowledge and experience in Asia region, especially Singapore.
• Strong experience in working in large industrial companies
• Important track record in selling complex solutions to highly demanding customers
• Strong communication skills, business drive, transparency and trust
• Capabilities to adapt into complex environment and organizations

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

Job Description:

Job Objectives

• Provide analysis for complex offers for contracts to address customer requirements, by meeting profitability guidelines with a manageable risk exposure

• Generate commercial proposals to customers by understanding customers’ key requirements and criteria in bid process

• Support & enable the Commercial team to take data-driven decisions in order to improve competitiveness and customer satisfaction

• Contribute to become the Centre of Excellence for all required commercial analytical requirements and drive further development & automation of the same

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair Pte Ltd

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Material Support & services <JF-CS-MS>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

This is an exciting opportunity with a highly established firm in the industry. They are looking for an experience Key Account Manager to forge strategic partnerships that revolve around groundbreaking solutions, making substantial contributions to enhance customer satisfaction and drive significant business expansion. In doing so, aim to create collaborative relationships that not only meet current customer needs but also anticipate and address future requirements. This approach ensures a dynamic and mutually beneficial alliance, fostering long-term loyalty while propelling the company towards sustained growth and success in the competitive market landscape.

• Collaborate closely with the Sales Director to elevate the company's revenue generation, consistently exceeding sales targets.

• Cultivate meaningful connections with customers through engaging meetings, ensuring a profound understanding of their needs and preferences.
• Establish strategic partnerships centered around innovative solutions, contributing to both customer satisfaction and substantial business growth.
• Dive into sales data analysis, identifying performance gaps and creating robust plans to fill the pipeline with opportunities, all while maintaining accurate reporting in the Sales System.
• Craft cutting-edge sales strategies to attract and acquire new customers, driving the company's market presence.
• Champion our diverse range of products, applications, and technical solutions, showcasing the unparalleled value we bring to our clientele.

• At least 5 years experience in export sales industry. 
• Strategical thinking, strong in customer relationship management.
• Experienced in handling big accounts and developing new big account/potential with vast connection.
• MS office application and Sales System with good understanding or readiness to learn.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. The Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg. BloombergNEF (BNEF) is the world's leading strategic research provider covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, commodity trading, corporate strategy, finance and policy professionals navigate change and generate opportunities. What's the role? BNEF is seeking a highly motivated individual to join the Singapore-based commercial team who manage a wide range of client portfolios across the ASEAN region. The team is responsible for originating new client relationships, while renewing and growing existing clients, and driving partnership discussions. Do you have a passion for the energy transition, and finance and want to be at the forefront of these exciting fast-changing industries? In this role, you'll be responsible for building new relationships and driving the growth of our business. You are professional and personable, intelligent and analytical. You balance quality and thoughtfulness with speed and agility. Teamwork is important to you, and you have a passion for providing platinum customer service. We'll trust you to: Source new business opportunities and identify leads for BNEF services across energy, automotive, technology, and financial industries Manage, renew and up-sell a book of clients Collaborate closely with the Bloomberg Terminal representatives in the territory to grow and expand existing relations, as well as prospecting new leads Coordinate client events by inviting clients / prospects and handling logistics Support internal and external senior management engagements Respond to client requests ensuring quick turnaround Initiate sales activities and develop pipelines Provide constructive feedback to product and analysis teams regarding client needs Manage proposals and contracts Develop campaigns and events for market influence You'll need to have: Bachelor's degree and a minimum of 3 years' experience in a sales role Minimum 2 years of work experience in commodities Experience selling to corporate clients, and c-suite / senior client engagement experience, gained within the past 5 years Ability to work effectively in a close-knit and collaborative team Appetite to learn Strong work ethic, with the ability to manage multiple priorities, and demonstrate initiative and ownership Good interpersonal skills to establish rapport and strong working relationships with internal and external stakeholders Strong communication and presentation skills in English Demonstrated continuous career growth within an organisation We'd love to see: A strong interest and understanding of energy transition Entrepreneurial mindset, strong business acumen, and strategic thinking A self-starter with a demonstrated ability to thrive in a fast-paced environment If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://about.bnef.com Why Bloomberg? We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential. Learn more about our office and benefits: Singapore | www.bloomberg.com/singapore Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

RESPONSIBILITIES: Responsible for IT Audit planning of audit program covering infrastructure, application and cyber  Ensure effectiveness of IT general and application control    Involved in audit planning, develop of audit engagement. Identifying improvement and providing recommendation on IT work processes and internal control Support in special project audit such as automation, investigation and data analytics Providing advisory and partnership to key stakeholders and audit team members REQUIREMENTS: Degree in relevant field, CISA/CISM.CISSP, CIA, CFE  At least 6 – 8 years of relevant experience SAP knowledge will be an added advantage Good communication and interpersonal skills Willing to travel up to 20%  Please contact [email protected] for a confidential discussion EA License no: 16S8066 | Reg no.: R1107973 Only successful candidates will be notified.

Assistant VP / Manager, Client Advisor Assistant, Private Bank Posting Date: 8 Jan 2024 Location: City Area Main (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department UOB Private Bank is dedicated to managing the wealth of high-net-worth individuals with investment assets of $5million and above. Keeping in mind our clients' financial objectives, we provide tailored products and solutions that draw on the Group's comprehensive suite of personal, business and investment services. Job Responsibilities Delivers superior client experience through understanding, anticipating, and executing client's transactionsand providing excellent administrative and organizational support to Private Bankers (Senior Client Advisor/Market Head/Senior Team Lead)Prompt and accurate processing of clients banking and investmenttransactions. Activities include and is not limited to account onboarding and static maintenance, assettransfers, deposit, and loan processing. Market covered: Asia Track and manage document deficiencies attend to client queries and review and resolve client enquiriesand issues in a timely and satisfactory manner Coordinate across departments to implement and deliver on client commitments Escalate service issues to relevant internal stakeholders As and when required, Senior CAAs Provide financial solutions that are tailored to customers' needs and objectives or provide mentorship to new CAAs as well as participate in adhoc projects e.g., systems application UAT, process improvements and focus groups. Job Requirements • Minimum Diploma/Degree holder with preferably 3 years minimum experience as an Assistant RM (ARM) intheWealth Management segment (including Premier / Priority Banking segment) • CACS Certification (Paper 1 & 2) - a strong advantage • Knowledge in booking and settling trades of various asset classes and products a strong advantage e.g.Fixed Income, Equities, FX-linked products, unit trusts, Funds, Structured Notes, and handling account opening documentations, payments and securities transfers. Generic Skills • Service Orientation • Communication • Problem Solving • Interpersonal Skills • Teamwork • Lifelong Learning Technical Skills • Account Management • Technology Application • Service Challenges • Stakeholder Management • Partnership Management Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Manager, Audit Confirmation Processor, Cash Management Operations Center Posting Date: 13 Jan 2024 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Handle Incoming/outgoing correspondence, ensure adhered to standard requirements. Update relevant reports daily. Attend to enquiries from internal stakeholders. Processing role to complete the audit request(s) in a timely manner. Perform payment and end day reconciliation. Prepare manual payment request. Proactively identify issues, if any, and escalate. Liaison with technical to ensure identified issues / problems are effectively investigated and resolved. Acquire and update knowledge on procedures related to relevant processes. Complete assigned tasks in the established timeframe as per the process benchmarks and support achievement of team objectives. Participate in team meeting / team activities and work towards sustaining teamwork. Work productively and professionally. Demonstrate ways to improve increase productivity. Assist line manager/supervisor with managing day-to-day operations and support colleagues on process if needed. Maintain equipment, systems and general work environment in good condition, adhering to all appropriate procedures. Job Requirements 1 - 2 years of experience in operations processing at financial institution. Candidate without experience with positive attitude, fast and willing to learn is welcome Possess strong written and verbal communication skills, including the ability to communicate professionally with team members and related departments Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Able and willing to work overtime during peak times Ability to maintain focus while working with voluminous data. Strong organisational and multitasking skills. Ability to work well independently. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

The incumbent will report to the AML Team Lead and support the day-to-day operations of the Company’s AML/CFT Program. This individual will work to strengthen the Company’s overall AML/CFT controls.   Requirements: 3-5years of AML experience with a Financial Services organisation

Business Function This role sits within the Regional Consumer Banking Group (CBG) Credit team and supports the Head of Regional Consumer Credit Acquisition & Partnerships. The primary focus of this role is on driving strategic consumer credit infrastructure, systems, and data priorities, as well as developing roadmaps to achieve robust consumer credit risk management capabilities, scalable operating effectiveness, and quality business growth. Key Accountabilities Strategic consumer credit infrastructure, system and data roadmaps to support robust and scalable consumer business priorities. Horizontal Organisation and Data Driven Operating Model ("DDOM") mindset to drive consumer credit process & system initiatives/enhancements to improve customer & employee journeys. Maximise value from Regional Consumer Credit led projects and drive future-proof solutions. Responsibilities 1. Regional Consumer Credit Project Management Provide support to the Product Owner (PO) in key regional consumer credit risk management initiatives, such as the CBG Credit project aimed at automating and digitizing the CBG Credit portfolio and collection monitoring and reporting. Maintain a clear vision for the product (or process/system). Collaborate effectively with stakeholders within Regional CBG Credit, RMG units, Technology, and others to develop appropriate product/solution. Assume responsibility for managing and prioritizing the product backlog. Oversee ongoing change management. Be accountable for delivering value from the product. 2. Regional Consumer Credit Systems - Initiatives and Enhancements Lead the strategic alignment and implementation of regional consumer credit and fraud systems in collaboration with other Risk Management Group (RMG) units (under Enterprise Risk Platform) and Technology. Ensure adherence to credit systems project management and financial governance for initiatives and enhancements across the region, working closely with other Credit tribe members. Drive the transformation and automation of manual processes (end-to-end) and other digital enablement tools/projects to enhance efficiency, productivity, and improve customer and employee experiences. Champion the sharing of system-related learnings and best practices across the region to leverage synergistic opportunities. Collaborate with other RMG units, Technology, and CBG Business to drive continuous improvement in the adoption and implementation of consumer credit risk tools. Requirements Degree holder with at least 10 years of Consumer Credit, Collection and/or Fraud systems experience across the region. Preferably possess the following complementary work experience in: Consumer lending digitalisation and automation infrastructure and capabilities Data engineering Agile practices Project management Transformational mindset to challenge, innovate and change the way we work Excellent communicator with strong influencing skills. Must be adaptable to different cultures and market practices. Proven leadership skills and ability to manage conflict/complex situations (including making tough decisions). Strong system, infrastructure and data project management skills. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role 1.Responsible on case management of all HNW (and Retail) submissions assessed by HNW New Business Department. a. Quality - 90% b. Turnaround time - 90% within 3 working days. 2. Support process improvement and transformation objectives of the department aligned to AIA Singapore's direction. WHAT YOU'LL BE DOING Responsible for smooth and prompt processing of all HNW (and Retail) submissions assessed by the HNW New Business Department. Checking of submitted documents to ensure completeness and accuracy Responsible for data entry of all UL applications received. Review pending cases and serve as the first contact between sales platform and underwriters Responsible for communicating and explaining on underwriting requirements and decision to FSC/BDMs and Partnership Distribution. Liaise with Agency and Partnership operations, Underwriters, Cashiers, FSCs, Life Operations in terms of underwriting and policy issuance matters. Responsible for issuing medical memo. Case manager to verify the request against system on: per life check, claims history, impairment code and concurrent application. Responsible for coordinating new business processes between Shared Services Office (SSO) and Underwriting and Issue (UNI) on concurrent applications, issuance of policy contract, to retrieve medical reports, arrangement of getting Attending Physician Statement. Ensure all cases have gone through compliance screening (if required) before issuance of policy To process medical reimbursements from sales channels Resolve system issues/exceptional handling and requests received from Distribution channels/IT/Product/Actuarial Assist in resolving policy contract issues on a timely basis Involve in product launches implementation process such as approving of Test plans from Business consulting team; which includes iPOS, iDES and IL system, checking of the testing results from the approved Test plan, participating in the user acceptance test and completing the assigned process according to schedule (if any) To support in ensuring all Case Management related Standard Operating Procedures are up to date. To manage changes on forms and questionnaires owned by the HNW New Business Department Support ad-hoc projects, including ePR, case360, statistics etc WHAT WE ARE LOOKING FOR Diploma or Degree in Admin, Insurance or Banking and Finance related fields 5 years or more experience in relevant role supporting HNW Proficient in MS Office suites like PowerPoint, Excel and Word Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

The CompanyWe are looking for a detail-oriented and experienced Salesforce Developer to support our client on an exciting project for 12 months with possibility of extension. The successful candidate will be responsible for implementing and maintaining our client's Salesforce CRM system. The Role Develop and maintain relationships with senior stakeholders. Understand the suite of offerings and recommend new capabilities based on industry standards to address specific issues. Act as a high-touch point of contact for senior stakeholders, including executives and department heads. Respond to emails and inquiries at a high level, ensuring timely and effective communication. Assist in building and managing relationships with clients, bridging the gap between technical teams and business needs. Assess the state of capabilities and relationships, proactively identifying areas for improvement and advancement. Represent the team confidently, both internally and externally, demonstrating technical expertise and knowledge Take an entrepreneurial approach, being proactive and self-starting in identifying opportunities and taking initiative. Collaborate with software developers, data scientists, and other technical professionals to deliver high-quality solutions. Maintain a long-term perspective, focusing on building sustainable relationships and delivering results. Serve as a proactive advisor, leveraging technical expertise to provide strategic guidance and support. Your Profile Strong experience in relationship management and stakeholder engagement. Knowledge of data science, business analysis, software engineering and related areas to understand and recommend relevant solutions. Excellent communication skills, with the ability to respond to emails and inquiries at a high level. Technical background with a track record of delivering software engineering or data science projects. Confidence in representing the team to senior stakeholders, demonstrating a high level of professionalism and expertise. Entrepreneurial mindset, showing initiative and a proactive attitude towards identifying and pursuing opportunities. Self-starter who can work independently with minimal handholding. Apply TodayPlease send your resume, in WORD format only and quote reference number GO 12853794, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

The CompanyAn exciting opportunity to join one of the world's largest private equity firms and be part of their growing business in real estate in Asia Pacific region. They are committed to grow their Real Estate business in Asia. You can look forward to be part of a forward looking and high performing team with strong work ethics. T he RoleReporting to the Fund Controller, you will be managing the fund(s) and be responsible for the review of fund accounting, financial and management accounting performed by outsourced services providers; work with tax agent on tax compliance matters, cash management, fund administration and corporate governance and assist in streamlining of process and participate in a-hoc projects. Your ProfileYou should be a qualified accountant with at least 6 years relevant experience in the real estate sector. You should be a self-starter and able to think critically. Ability to function independently, solve problems and good stakeholder management are critical to succeed in this role. Apply Today Please send your resume, in WORD format only and quote reference number FT12543709, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Teo Sui Fen EA Registration no.: R1109280

The CompanyOur client, a UK MNC in the transportation industry is looking for a Manager to support them on Talent Management as well as learning and development functions. The RoleThe successful incumbent will be partnering with key internal stakeholders on succession planning and learning and development for the leadership team. Responsibilities include identifying potential talent pool to conducting learning needs analysis, designing and implementing programs, as well as conducting training. There will also be involvement in LMS system migration, managing of external vendors and planning of budget, etc. Your ProfileYou should have a degree in HR, or any related discipline, and bring along with you at least 7 years of relevant experience. You should have strong stakeholder management skills and are analytical. Apply TodayPlease send your resume, in WORD format only and quote reference number SK 12787288, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time

The Company Are you passionate about providing top-notch tax advisory and compliance services? Do you thrive in fostering strong client relationships and offering independent advice in the Big 4 firm? We are seeking motivated individuals to join our client's Tax team to manage a portfolio of companies across the Financial Services, Family Office & Real Estate industry. Requirements * Degree qualified with minimum 5 years of Singapore Tax experience * Relevant experience in corporate tax compliance and/or advisory within Financial Services, Family Office or Real Estate industry * Savvy with technology, has a keen interest in driving improvement / automation to increase efficiency * Desired traits: Proactive, willing to try new things, adaptable to changes, team player, positive learning attitude Job Scope * Ensure timely and accurate tax compliance by preparing/ reviewing tax returns and be a key point of contact liaison with external clients and relevant stakeholders * Lead and oversee comprehensive tax advisory assignments and partnering closely with Tax Deals and Structuring teams, ensuring compliance with relevant regulations to optimize tax efficiencies and integrating tax considerations seamlessly into broader business initiatives. * Develop and implement innovative tax strategies tailored to clients' specific business needs, leveraging your expertise to provide insightful solutions. * Provide guidance and mentorship to junior team members, fostering their professional development and ensuring the highest quality deliverables. * Stay abreast of evolving tax laws and regulations, analyzing their impact on our clients' businesses and proactively advising on potential risks and opportunities, including tax incentives. * Serve as a trusted advisor to key client stakeholders, building lasting relationships based on integrity, expertise, and exceptional service delivery. * Opportunities to support business development efforts by identifying new opportunities for service expansion, cultivating leads, and participating in client presentations and proposal discussions. * Display a proactive attitude towards continuous learning and professional development, staying ahead of industry trends and best practices. Join our client in shaping the future of tax management and make an impact in the Financial Services, Real Estate and Family Office arena. Apply now to embark on a rewarding career journey with a highly collaborative and inclusive team! Apply Today Please send your resume, in WORD format only and quote reference number GH12895219, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

The CompanyOur client, in the oil and energy industry, is currently looking for a 6 months' contract Finance Manager to join their dynamic team. The RoleThe responsibilities encompass various financial tasks, including holding accountability for accounting and managing IRAS WHT declarations. This role involves overseeing Group Consolidation and preparing audited year-end group accounts. Acting as the main point of contact for external Singaporean auditors, the individual is involved in impairment exercises, Lease accounting under SFRS 116, and other year-end related corporate tasks. Additionally, responsibilities extend to managing Central Management Fees, Service Line Fees, and Interest charges from the Group to subsidiaries, along with handling internal banking matters such as loan structure and updating loan agreements. The scope also includes assisting the Group CFO with tasks such as conducting checks and balances on new acquisitions, facilitating the integration of new acquisitions, implementing new Travel & Expense (T&E) and approval routing models, and handling similar tasks as needed. Your ProfileA bachelor's degree in Accountancy or an equivalent qualification, accompanied by relevant professional certifications such as CA (Chartered Accountant) or CPA (Certified Public Accountant), is required for this position. The role demands a robust foundation in technical accounting, group consolidation, and reporting. Apply TodayPlease send your resume, in WORD format only and quote reference number ET 12896897, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

The role holder is responsible for the delivery and operation of the regulatory framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Regulatory requirements, as well as ensuring the business is well positioned to onboard and transact with APAC customers in target segments.

The role holder is part of the compliance team for the APAC region, working alongside the APAC Compliance Director. While the Compliance Director is responsible for the delivery and operation of the Compliance framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Anti-money-laundering, Financial Crime and Transaction Monitoring requirements, the focus for the APAC Senior Manager - Regulatory is to own and manage all matters relating to Currencycloud’s status as a company regulated to provide financial services in a number of jurisdictions within the APAC region. As well as this, alongside the APAC Compliance Director, the APAC Senior Manager – Regulatory will ensure the business is well positioned to onboard and transact with APAC customers in target segments from a regulatory perspective.

What we expect of you, day to day

• Be the regulatory lead for our APAC region. Act as a local compliance leader and the go-to person for regulatory matters in APAC for all colleagues, liaising with other global Currencycloud and Visa Compliance and Regulatory stakeholders as required
• Develop and maintain relevant regulatory APAC policies and procedures in line with our global policies
• Own the delivery of key regulatory change and/or improvement/remediation projects
• Own the development of the regulatory elements of the compliance monitoring plan across APAC jurisdictions – such as designing and owning regulatory reporting calendars, documenting key controls and reviews and the frequency with which they need to happen, and ensuring the requirements per jurisdiction are executed on
• Identify and oversee local regulatory risks for the region and its regulated entities and own the documentation, support risk owners with management and mitigation efforts
• Lead any expansion of our regulatory footprint within region
• Support the Group regulatory teams by leading the capturing and reporting on upcoming regulatory change in-region (‘horizon-scanning’)
• Collaborate with the Global Compliance team to establish and evolve local procedures and ensure we remain within risk appetite
• Design and regularly monitor and report on KRIs/KPIs to allow key stakeholders to assess how effectively regulatory risk is being managed over time
• Design and deliver regulatory training to first line of defense operational and business teams
• Support the business with decision-making regarding new-client on-boarding from a regulatory risk management perspective, working closely alongside the North America Compliance Director in escalation forums.
• Support the banking team in setting up and maintaining banking relationships with providers in APAC, including ensuring that any safeguarding banking providers are appropriate in compliance with local rules and requirements

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To support Boutique Manager in managing all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To support in monthly inventory stock takes together with Finance team
• To work with Boutique Manager to ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.

The Spa Therapist is responsible for retailing and delivering a variety of spa and aesthetic products and services such as body treatments, massages, facials, waxing, manicure /pedicure in a safe and professional manner.   The Spa Therapist will maintain the equipment, inventory of products, treatment tools and supplies, acknowledging and responding to relevant guest queries, needs and expectations.

Primary Responsibilities
Product Quality and Knowledge of Work

• Delivers outstanding body/face treatments consistently in accordance to service standards.
• Performs professional technical pre-consultation, to recommend suitable treatments in accordance to the guest’s needs and concerns.
• Provides clear and concise treatment introduction and product benefits to the guest.
• Responsible for recording and updating guest’s profile such as post treatment analysis, product and treatment purchase and any other relevant information, together with the Sales Team, to ensure personalised service and maximise potential sales opportunity.
• Proficient in body/face care product(s) brand knowledge, body/face care expertise, knowledge of both professional and retail products.
• Well-versed in general anatomy & physiology/ skin knowledge such as skin structure and common skin diseases.
• Strong knowledge in professional product, retail product and treatment knowledge to drive treatment-product link selling.

Retail Sales

• Maintains long-term relationship with guest, shows genuine care and concern for their needs through relevant link-selling and effective home care advice after each treatment.
• Able to upsell treatments and perform home-care product retail during post treatment.

Training

• Attends all training courses deemed necessary and adhere to training set by the Director of Raffles Spa.
• Fulfills all scheduled theory and practical training requirements.

General Housekeeping and Maintenance

• Maintains all spa treatment rooms in accordance to the Health and Safety standards.
• Reports any electrical faults and visibly unsightly defects.
• Discharges professional treatment room setting, care for equipment and maintain overall treatment room sanitation.
• Sets treatment room professionally before and after each treatment, in accordance to standard treatment room setting protocol provided.
• Applies treatment room housekeeping/presentation checklist before and after each treatment.
• Ensures the towel and linen in the treatment room is adequately replenished for the day and stored as per Standard Operating Procedure.
• Ensures general cleanliness of the treatment room, pantry & public area.
• Ensures cleanliness of the preparation room is maintained at all times.

Job Title

Bid Manager

Job Description Summary

In this role, the Bid Manager is to actively manage the bid process for all go-ahead bids, adding value and effective support to Business Development and Commercial Management (BidCom) by leading all day to day bid activities, ensuring bid framework procedures and governance are followed to deliver a compliant, compelling bid on time, and ensuring bid documentation is of a high standard, is clear, appropriate to the project, and communicates the agreed win strategies and win themes.

The Bid Manager will develop bid-winning strategies, conduct research, write and review proposals, negotiate with stakeholders, and collaborate with other team members to ensure bid security.

The Bid Manager is responsible to champion the use of, and carry out all work in line with, the defined bid framework procedures, governance and processes and takes ownership for the end-to-end process on all bids from qualification to contract award.

Key outputs of this role: -
• All client requirements including the bid submission are responded to within the required timeframes;
• Defined bid framework tools and processes are followed by all bid team members throughout the bid;
• Bids are well planned with responsibilities, expectations and timelines communicated clearly to all stakeholders;
• Bid proposals are effectively written in compliance with client requirements, and are compelling, clearly articulating winning strategies, win themes and the C&W solution;
• Bid submission documents are thoroughly reviewed to a high degree of professionalism and accuracy prior to submission.

Job Description

Pre-Tender Support

• Support Business Development in all stages from pre-tender client engagement, opportunity identification, RFPs, EOIs, Pre-Qualifications, data collation to response submission
• Set up bid team and disseminate data to facilitate pre-tender discussions
• Engage in meaningful pre-tender preparatory works and site visits

Bid Management

• Lead and effectively manage the entire bid process from review of RFP to award
• Attend tender briefing or site show rounds to gain better understanding of client requirements and potential competition
• Establish bid timeline with clear milestones and communication channels
• Set up bid project team comprising of key stakeholders and subject matter experts
• Schedule and deliver bid project team meetings (kick-off, workshop, storyboarding sessions, proposal reviews, governance/sign off, approval) ensuring outputs are agreed and deliverables are viable within the available timeframe
• Tabulate issues, status, actions required, etc. after meetings and update bid project team
• Liaise with relevant internal teams in reviewing the tender documents
• Identify risks throughout the bid process, highlighting areas of concerns to Business Units
• Collate and send tender clarification queries to client, thereafter, disseminate client’s replies to project team
• Create, issue and manage the bid response templates
• Control and consolidate the bid response ensuring the structure complies with the client requirements
• Collaborate closely with the bid project team to identify strategy, value proposition and win themes, and to develop strategic solutions appropriate for the bid
• Develop and write relevant and persuasive content for the bid response
• Ensure the winning strategy and win themes are articulated effectively throughout the bid response, demonstrating full appreciation and understanding of what the client needs
• Ensure bid submission documents are of high quality and adhere to guidelines for consistent branding
• Prepare, collate and review all required submission documents including required sign-off by authorised signatories
• Prepare and ensure approval documents are in order
• Prepare and collate response for post-submission clarification from client
• Prepare tender presentation slides
• Undertake post-mortem reviews with Business Units, identify what are the lessons learnt and implement resulting actions
• Upon award, initiate transition kick-off and ensure proper handover to Business Units
• Support Business Units in the contract close-out e.g. purchase insurance, sign agreement, documentation, etc

Content Management / Best Practice

• Develop and maintain a professional and comprehensive bid content depository to be shared with Business Units
• Develop and refine the bid framework tools and processes by providing constructive feedback and ideas
• Actively read up, understand new content of relevance and share such content with fellow Bid Managers
• Explore and adopt best practices and share such knowledge with Business Units
• Drive and advocate growth within the team through learning; ensuring adoption of good practices, assisting with difficulties and feedback; and supporting fellow Bid Managers
• Build strong relationships with internal stakeholders, including the finance, HR, legal, risk assessment, HSSEQ and procurement teams, heads of Business Units, HQ teams and business partners.

Others

• Prepare reports and presentation document for internal and external use to support bidding and the development of business growth.
• Organize team events and trainings.
• Perform other related duties as required or assigned.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.