We are seeking for a Customer Experience Manager to boost our CX initiatives, shaping the experience and overall satisfaction for our clients. Work with stakeholders, develop processes, and improve service delivery. If you're passionate about creating great experiences, join us!

Job Responsibilities:

CX Initiatives

• Liaise with relevant stakeholders on a series of CX improvement initiatives and subsequent deployments across various touchpoints
• Develop processes for CX implementation e.g. metrics reporting, service principles implementation
• Assist with the development and implementation of new and/or improved service delivery channels/ initiatives
• Assist in distilling learnings from the various insights reports and prototyping projects for the development of CX strategy, vision, framework and service principles
• Assist to track performance trends and monitor effectiveness of various CX-related interventions, monitor service level standards and to highlight areas that require resolutions (both in the short-term and long-term)
• Assist in tracking the implementation of the CX roadmap and propose areas that may require revisions

CX Training/ Recognition

• Work with internal stakeholders on the planning of the different types of CX training/ learning for various groups of staff, leaders and vendors
• Assist in the curriculum development of the different types of training programmes for staff, vendors and partners
• Perform periodic reviews of the training contents for the various types of training and assist to recommend revisions wherever necessary
• Monitor and identify best practices for internal learnings on CX and plan learning sessions to cross-share best practices
• Assist in establishing and monitoring of rewards and recognition programmes for CX efforts and achievements

CX Data-Driven Initiatives

• Work with IT Team on the integration of CX-related data sources and development of the dashboards for CX metrics monitoring by management and staff
• Coordinate and consolidate reports of customer experience across various touchpoints, and service metrics from omnichannel data points
• Conduct regular review of metrics to ensure they are relevant as business operations evolve, and metrics are captured at key `Moments of Truth’ for identified customer segments
• Track performance trends and monitor effectiveness of various interventions, monitor service level standards, and promptly highlight areas that require resolution

CX Forums, Administrative Duties & Others

• Plan, coordinate and organise meetings with internal stakeholders on CX discussions
• Work closely with Business Development to ensure consistent positive brand experience across various touchpoints
• Organise client appreciation events to engage and foster stronger relationship with Client
• Perform administrative duties e.g. procurement, budget utilisation tracking, logistics arrangements, finance related processing
• Assist and support in any other CXSE initiatives, when needed

Job Qualifications:

• At least a Degree in Business Administration or in a related field with minimum three (3) years of experience in Contact Centre industry
• Experience in customer experience related projects or service journey mapping or data analysis work would be an added advantage
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

Job responsibilities include:

· recruiting, training and supervising staff

· managing budgets

· planning menus

· ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

· promoting and marketing the business

· overseeing stock levels

· ordering supplies

· producing staff duty roster

· problem solving

· preparing and presenting staffing/sales reports

· keeping statistical and financial records

· assessing and improving profitability

· setting targets

· handling administration and paperwork

· liaising with customers, employees, suppliers, licensing authorities, sales representatives etc

· making improvements to the running of the business and developing the restaurant.

Key skills for restaurant managers

· Excellent customer service skills

· Commercial awareness

· Flexibility

· Good interpersonal skills

· Communication skills

· Problem-solving skills

· Organisational skills

· Teamwork skills

Please indicate your start date and expected salary.

Sushi Kyuu By Shunsui is a concept under the Shunsui Group, and a sister restaurant of 6-time Michelin Plate Singapore awardee, Shunsui.

We are lookng for a service crew and manager to be on board.

Job Description

- Manage reservations and inquiries

- Take orders and serve customers

- Manage floor supplies and equipment

- Maintain cleanliness of the outlet

- Guide and coach junior staff

Requirements

-Minimum of 3 years experience in F&B outlet

-Very basic knowledge of Japanese cuisine

Job Details

1) 6 days/week scheme

Salary: from $4,000 to $5,000

Working Days: 6 days per week

1) 5 days/week scheme

Salary: from $3,200 to $4,200

Working Days: 5 days per week

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s Digital Transformation Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The Digital Transformation practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

Our focus areas on Enterprise Applications are SAP, Workday, Oracle, Microsoft and Salesforce.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site SAP FICO Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• Minimum 8-10 years and above of relevant experience in SAP FICO module.
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in SAP FICO S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required

Key Responsibilities

Overall responsible for the accounting and reporting of the REIT Manager and REIT & its subsidiaries. Direct report to Senior Finance Manage and manage junior finance colleagues.

Accounting & Financial Reporting

• Review monthly accounting entries for REIT manager, REIT and SPV entities;

• Coordinate with Property Manager's Finance team and review monthly accounting data for asset companies to ensure proper accounting treatment and readiness for consolidation;

• Prepare monthly, quarterly, semi-annually and annual consolidated financial statements in accordance with the appropriate accounting/financial reporting basis;

• Responsible for audit for REIT Manager, REIT and SPV entities as well as group audit at REIT level;

• Prepare and or review individual and consolidated annual budget and forecast;

• Prepare performance analysis and calculations of key performance return metrics

• Prepare periodic and ad-hoc analytical reports, financial models as needed

• Liaise with local accounting service providers, financiers etc. where need to assist in the transaction processes related to acquisition and/or disposal of real estate/investment holding companies

Cash Management/Treasury

• Manage processes for opening, operation and closure of bank accounts

• Monitor cash balance regularly and manage cash needs of various entities structure

• Manage AP process and effect payments/disbursements

• Manage distribution process

Company Secretarial

• Liaise with company secretary/compliance officer/trustee/legal counsel on filing and financing matters e.g. announcement of results, distributions, refinancing, capital market transactions etc.

Structuring and Tax Compliance

• Assist with tax planning, structuring and compliance

Requirements

· Bachelor’s Degree in Corporate Finance, Accounting and, ACCA or CA is preferred

· Preferably with at least 5 years of consolidation knowledge

· Experience in real estate industry will be an added advantage

· Excellent communication and interpersonal skills

· Independent, self-motivated and proactive attitude

· Able to work effectively under pressure and meet tight deadlines, working within a lean team who cover all areas of regulatory and financial compliance

· Proficiency in English and Chinese (Read, Speak and Write)

1. Role Description

This position is to oversee and coordinate various aspects of advertising campaigns and strategies. Promoting the brand, products, or services of the company and drive customer engagement and sales as well as ensuring that advertising materials align with the brand identity, convey the desired message, and meet quality standards.

2. Specific Responsibilities

Individual to be involved in:

Collaborate with the marketing team to create effective advertising strategies.

Identify appropriate media outlets and negotiate advertising placements.

Conduct market research and analysis to understand consumer behavior, industry trends, and competitor activities.

Build and maintain relationships with clients, ensuring clear communication and understanding of their advertising objectives.

Oversee the development of compelling and persuasive advertising copy and content.

3. Competencies

Ability to think creatively and develop innovative advertising concepts and ideas.

Excellent verbal and written communication skills to effectively convey ideas and present campaign proposals to clients.

Ability to handle multiple projects simultaneously, meet deadlines, and manage resources efficiently.

Familiarity with digital marketing platforms, social media advertising, and online analytics tools.

Responsibilities:

• Assistant in basic bakery production and packaging work
• Manage daily task in the shop
• Manpower arrangement
• Arrange sales planning and hit sales targets
• Ensure store compliance with health and safety regulations
• Provide excellent service to ensure high level of customer satisfaction

Job Requirements:

• Good communication and interpersonal skills
• Strong customer management skills
• Powerful leading skills and business orientation
• Good organisation skills

Job Description:

• Opening and closing of the bar.
• Bar operations, including ordering, preparation and inventory.
• Mix cocktails / house specialties and prepare beverages including coffee etc.
• Assist other team players to ensure the sequence of service.
• Assist in the efficient running of the day to day bar operations.
• Assist in stock take and upkeep stock inventory.
• Any ad-hoc duties as assigned.

Please indicate your expected salary and notice period.

[Job ID: 401769]

Key Responsibilities:

• Manage HNW client portfolios.
• Serve domestic clients in Singapore and international clients from non-assigned countries.
• Promote a comprehensive range of financial products, including FX Trades, Bonds, Structured Notes, Funds, and Bancassurance.
• Leverage the bank’s broad product offerings to fulfill clients' wealth management objectives.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Working hours: Mon to Fri, 9:30am to 6:30pm

We are a family office for a local ship bunker in Singapore. We also have an investment arm that allows High Nett Worth individuals and institutions to investment into our Real Estate, Shipping and Private credit funds.

Role Description

This is a full-time on-site role for an Investment Client Relationship located in Singapore. The Investment Client Relationship will be responsible for managing and servicing a portfolio of our clients, as well as identifying new business opportunities to grow the client base. The Investment Client Relationship will also work closely with other teams to develop investment solutions tailored to the clients' needs, and keep up-to-date with market trends and industry news.

This is mainly a sales role and candidates should possess below requirements.

• Candidate must already have a pool of accredited investors.

• At least some form of experience in investment management, financial planning, portfolio management or related fields

• Proven record of effectively guiding clients through investment processes while managing expectations will be preferred.

• Excellent communication skills, including both verbal and written

• Strong knowledge of the financial market trends, investment products and strategies

• Bachelor’s degree in Finance, Economics or related field.

Our global transfer pricing practice is recognized as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals.

The opportunity

Are you ready to take control and deliver impact? Then join EY and gain experiences that will last a lifetime.

We’re looking for a Transfer Pricing Manager / Senior Manager to join our team.

Within Ernst & Young's International Tax Services (ITS) team, our global transfer pricing practice is recognised as a market leader in advising on relevant aspects of intercompany transactions. We offer depth of experience through a worldwide network of dedicated transfer pricing economists and tax professionals. Providing a fully integrated approach to transfer pricing, our transfer pricing professionals undertake the following:

• Assistance with the preparation of transfer pricing policy and preparation of transfer pricing planning reports
• Preparation of transfer pricing documentation to substantiate transfer pricing positions taken
• Assistance with transfer pricing aspects of tax authority queries or formal audits
• Where companies would like up-front certainty on transfer pricing positions, assisting with applications for and negotiations of rulings and Advanced Pricing Agreements (APAs)
• Transfer pricing planning, including Operating Model Effectiveness projects that seek to obtain tax benefits from business restructuring
• Acting as the preferred advisor to multinational companies, addressing ad hoc transfer pricing queries

In your role as a Transfer Pricing Manager / Senior Manager you’ll:

• Analyse information, apply economic and financial knowledge to client situations, and develop effective approaches to clients' financial circumstances.
• Take a lead in developing recommendations and implementation plans.
• Develop and deliver transfer pricing and economic ideas with timely, responsive services and work products, and identify opportunities for transfer pricing and other services.
• Manage transfer pricing engagements and business development initiatives
• Assist in managing engagement economics by organising staffing, tracking fees and communicating issues to project leaders
• Build strong internal relationships within the transfer pricing team and across other services
• Coach and mentor staff

We’re looking for people with the following experience:

• Degree in economics, law, finance, tax or accounting; a CPA or similar certification
• At least 5 to 9 years of experience in transfer pricing or similar experience, with sound understanding of complex transfer pricing concepts
• Strong managerial, organizational, project management and analytical skills
• Good verbal and written communication skills

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Scope of Work

● Administer day to day operations of China and Singapore marketing, claims and underwriting departments and prepare various marketing strategies for all businesses, such as social media, education, online and offline training.

● Develop and operationalize sustainability reporting (China & Singapore companies), including WeChat OA Broadcasting, New Media Matrix data collection, Live Data Analysis etc.

● Coordinate with Chinese advertising agencies, including, Wechat/Redbook/Facebook etc. And recommend improvements to company profile and develop and maintain relations.

● Manage and track China & Singapore teams corporate sustainability goals and metrics, analyze Wechat/Red book/Facebook’s data and produce regular reports.

● Implement and monitor sustainability initiatives / projects across sites and conduct regular stakeholder engagement meeting to ensure objectives are met.

● Assist to prepare all strategies for China and Singapore education marketing clients and forecast all budget requirements.

Requirements

● At least 5 years of General Management or Marketing or equivalent experience with proven ability in marketing management and strategic business development.

● Master or Bachelor degree in Business Administration or Management Studies.

● Good communication and collaboration skills with a professional and pleasant demeanor

● Ability to communicate, present and influence counterparts of the organization

● Proven ability to successfully manage and strategize for social media & education marketing clients and forecast all budget requirements.

If you are keen to know more about this role, please email Mary at [email protected]. Note that only shortlisted candidates will be notified.

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

A Complete project requires Design cum Maintenance Mansger to oversees handover of services and maintenance to client, including Administrative and Operation Duties.

- Familiar with MRT operation, process and Technical Knowledge

- Understand the Stationed Designed and update As-Built drawings following onsite actual rectification and adjustment.

- Managed a team of employee and ensure operational efficiency within workplace safety policy and standard.

- React shifty and handle complaint and feedback from client, stakeholder and operation team.

- Oversee rectification work usual done at wee hours, due to live station operation timing.

- Negotiate contract with external vendors on execution of work.

- Submit, update and complete overall project cost and budget for the entire project till defect liability period.

- 6 days work week with night shift when requires

Overall Responsibilities

The Regional Manager plays a pivotal role in working together with the Partner to achieve the goals and objectives set by the Company across SEA. He/She will be based in Singapore and will be responsible for managing regional portfolios.

Through effective planning and budgeting, the Regional Manager will strive to achieve his/her quarterly/annual revenue target.

In addition, he/she will devise sales strategies and techniques to reach out to potential clients and generate leads for the Company, thereafter, turning the leads into business deals. He/She will also be responsible for servicing the client and establishing excellent relationship with the clients.

Main Responsibilities

Sales & Business Development

• Direct sales responsibility (by brand, country, or category, depending on PLS’s strategy) for the region, inclusive of quarterly targets, due diligence obligations related to thorough knowledge of product and prospective clients.
• Perform all sales planning & reporting functions inclusive of pipeline building, gap analyses,
  forecasting and re-forecasting as required by PLS-SEA and its clients, market/brand/category reports evaluating sales environment and prospects, projections related to existing or new businesses in the region, evaluation of new opportunities and/or brand extensions.
• Develop expertise in relevant areas required to maximize performance combined with building brands and a sustainable business.

Team/Client Management and Service

• Provide leadership and guidance to teams in the region and lead the team in working towards a shared strategy.
• Management of clients inclusive of ensuring full compliance on Licensors’ policies, procedures, guidelines and supporting licensees in fulfilling obligations and maximizing performance.
• In consultation with Partner, design appropriate business management calendar inclusive of sales strategy, marketing activities, brand-building objectives and manage regional team activities related to client services, licensee sell in, retail programs, sell-through support etc.
• Report to Partner on all key initiatives, reporting requirements, compliance monitoring, and other core functions as related to client management.

Monitor Licensee Obligations

• Conduct regular business review with key licensees to ensure product development, product
  penetration to all distribution channels, advertising and promotion plans are rolled out as per contractual obligations.
• Retail Visibility for Brands/Licensed Products
• Work closely with PLS regional marketing team to cultivate and direct key retail accounts on behalf of Licensor and its partners, working closely with all stakeholders to build appropriate retail relationships and secure prominent product placement at retail.

Account Receivables

• Work with Finance team to ensure that licensees remit the License Fee and submit monthly/quarterly royalty report on time.

Job Requirements

• University degree in relevant field or extensive professional experience
• Minimum 5 years of experience with strong business development background in sales and related brand management responsibilities
• Track record of sales achievement
• Strong organizational, presentation and team leadership skills
• Fluency in all Microsoft applications & database solutions
• Personable and diplomatic in handling clients from all levels, with understanding of regional market needs

About the Company:

Dbiz is a high-performing product & engineering company that partners up with organisation to help build out digital solutions with the right technology at the right time, whilst being innovative by using technology in different ways.

Role Summary

As a Management Associate, you will undergo comprehensive training and gain exposure to various aspects of our business. You will work closely with senior management and different departments to develop skills and knowledge essential for a successful career in Business Development, Sales, Marketing, or Account Management. This position is ideal for recent graduates or individuals with 2-6 years of experience who are eager to learn and grow in a fast-paced environment.

Key Responsibilities:

• Assist in the development and implementation of business strategies to achieve company goals.
• Participate in sales and marketing activities, including market research, lead generation, and campaign execution.
• Support the account management team in maintaining and enhancing client relationships.
• Contribute to business development efforts by identifying new opportunities and assisting in proposal preparation.
• Collaborate with various departments to understand their functions and contribute to cross-functional projects.
• Analyze market trends and customer feedback to provide insights and recommendations for improvement.
• Attend training sessions and workshops to develop relevant skills and knowledge.
• Perform other duties as assigned by management.

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• 4-6 years of relevant experience in any of the following areas: Business Development, Sales, Marketing, or Account Management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proactive attitude with a willingness to learn and adapt.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred Qualifications:

• Internship or project experience in Business Development, Sales, Marketing, or Account Management.
• Familiarity with CRM, software and digital marketing tools.
• Strong organizational skills and attention to detail.
• Ability to multitask and manage time effectively.

Life at Dbiz:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

As a marketing data analyst with a strong background in data analysis, you will report to the Head of Digital Marketing in MSIG Asia. You will work with local marketing teams in business units (BUs), which are insurance companies in countries and territories in the region, to analyse customer data, identify marketing opportunities, and track campaign status. You will play a pivotal role in bridging the gap between raw data and strategic marketing actions. With your expertise in marketing analytics, you will support campaign design and execution, reporting and tracking end-to end campaign funnel, and reviewing campaign effectiveness.

Key Responsibilities

• Data Analysis & Insights: Use data to uncover actionable insights, optimise campaigns, and inform strategic decisions across our marketing initiatives.
• Campaign Optimisation: Develop and apply data models to optimise performance marketing channels (e.g., social media, email campaigns, website analytics). Monitor and evaluate the effectiveness of marketing campaigns.
• Reporting & Visualisation: Utilise statistical tools and techniques to analyse data and generate actionable insights. Provide insights and recommendations to improve customer acquisition, retention, and engagement.
• Collaboration: Partner closely with marketing teams in the BUs in the region to design and implement data-driven marketing strategies and integrate data insights into business strategies.
• Customer Segmentation: Leverage customer data to drive segmentation strategies and targeted marketing efforts, focusing on personalisation and customer journey enhancements.

Requirements

• 7+ years' experience working within a similar role in digital marketing with a focus on data analytics in any consumer products and service industry is required. Solid understanding of digital marketing channels, metrics, and optimisation techniques.
• Proficiency in data analytics and visualisation tools (Excel, Google Analytics, Power BI, Tableau, etc.)
• Experience with SQL, Python is a plus
• Familiarity with CRM systems (e.g., MS Dynamics, Salesforce)
• Understanding of insurance or financial marketing principles and practices is preferred.
• Experience working with large datasets and knowledge of data warehousing.
• Ability to understand a system architecture, a company system architecture and the best practices of other companies, and to consider and promote sustainable architecture.
• Knowledge of statistics required to understand and utilise internal and external data. This includes understanding testing and statistical analysis methods, as well as having practical knowledge to optimally apply these methods.
• Ability to transform complex data into actionable insights that drive business decisions.
• Strong communication skills, with the ability to present findings and recommendations to non-technical stakeholders.
• Team player with the ability to collaborate cross-functionally and lead cross-functional projects.
• Highly organised and detail-oriented, with strong problem-solving skills and ability to adapt to deadlines.

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

Regional Product Manager, Visual products

Job Summary

• Managing full product life cycle and define roadmaps.
• Work closely with local sales companies to ensure achievement of sales targets and other deliverables.
• Rolling out marketing strategies in meeting business objectives and vision.
• Manage prioritisation among sales performance and company’s objectives.

Key Accountabilities

• Meeting key performance indicators (Sales, Inventory and Marketing strategies)
• Market research & analysis and translate into sales opportunities and business strategy.
• Drive products to market including working with various internal stakeholders.
• Understand competitive landscape in the South East Asia region together with local sales companies.
• Drive demand and adoption of the product.
• Analyse and rationalise the forecasting of market as well as demand and supply for each country.
• Drive strategic market initiatives in the region.

Requirements

Job / Skills Competencies

• Product Management, Sales and Marketing, Analytical skills.
• Good verbal and written communication skills.
• Demonstrated thoroughness, follow-up and attention to detail.

Critical Work Experience

• At least 2 years experience in product management/marketing.
• Preferably with regional experience.
• Experience in Visual/Display technologies is advantageous.

Qualifications

• At least Diploma/Degree in business management or equivalent.

Role & Responsibilities:

The candidate will manage and optimize our online stores on various marketplaces, ensuring seamless customer experiences, efficient operations, and driving sales growth. The ideal candidate will have a passion for food and beverage, e-commerce expertise, and excellent analytical skills.

• Manage and maintain online product catalogue, descriptions, images, and pricing in various marketplaces
• Work closely with the Operations and IT Teams to ensure accurate inventory management and order fulfilment
• Plan and execute new business ideas and strategies to increase E-commerce revenue
• Maintain excellent relationships with the marketplaces' account managers to push for win-win sales growth
• Monitor customers' reviews, feedback, or issues and execute action plans to resolve and prevent recurrence
• Collaborate with marketing team to develop and execute marketing strategies to engage and convert customers
• Analyse sales and customer behaviour
• Conduct market research to identify trends and competitor activity
• Track and analyse sales, conversion rates, and customer acquisition
• Identify areas for improvement and recommend solutions
• Develop and maintain dashboards and reports

Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 3 years of e-commerce experience in food and beverage or related industry.
• Candidates with prior new business development experience in the food and beverage industry will have an advantage.
• Strong knowledge of e-commerce platforms
• Proficient in Google Analytics, social media, and marketing tools.
• Excellent communication, organizational, and analytical skills.

Lead channels of operations - direct management of Operations Executive and Controllers, and overseeing the running of their channels.

Oversee decision-making with response to exceptions and staff utilization.

Strategic planning for staff management and guide business activities to achieve results

Support Operations Manager by providing analysis on productivity, growth planning, manpower utilization

Work with planner for optimization of routes to improve productivity

Communicate directly with customers to manage exceptions

Ensure accurate reports are prepared from within clusters and presented to management in required timeframe.

Manage discipline issues for staff clusters with the aim of controlling absenteeism and operations errors.

Provide training for staff in clusters to facilitate ongoing excellence in delivery operations; ensuring required attendance at toolbox meetings, managing controllers’ messages to staff, and ensuring effective communication to all other staff from foreign countries

Provide timely incident reports to Customer Service manager whenever necessary

Job Requirements

- Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

- At least 5 year(s) of working experience in the related field is required for this positi

We are looking for full-time managerat a cafe/gelato shop in Toa Payoh & Vivocity (remotely)

Full timers- from 44 hours a week (flexible working arrangement)

Off days are dependant on your scheduling.

Salary- from $3000

Weekdays operating hours: 11-10

Weekends operating hours: 11-10

Manage and oversee daily operations of the cafe (located in Toa Payoh) as well as Vivocity (remotely), includes perform shop opening and closing duties (cashiering, scooping ice cream, store cleanliness, etc.).

• Enforce standard operating procedures and adhere to food & safety procedures.

• Conduct inventory stock check.

• Engage with customers to deliver exceptional customer service.

• Be knowledgeable of the ice cream/overall menu; be able to promote ice-cream and make tailored recommendations.

• Maintain cleanliness and hygiene of work areas/shop.

• Ensure safe distancing is maintained.

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided.

• Friendly service, driven and passionate about work.

• Good communication and interpersonal skills.

• Responsible and maintain positive attitude with a high level of energy at all times.

• Self-driven and possess good learning attitude.

• Independent and able to multi task.

• With Food Hygiene Certificate or related preferred.

• Able to work shifts, weekends and public holidays.

Responsibilities

• Provide contract management, bid management and post contract management support.
• Manage the sales, bid support team and senior management representatives to meet the customers RFP requirements correctly.
• Analyze and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately.
• Obtain the relevant internal management approvals in the tight RFP timelines.
• Review end to end tender proposal submissions, customer and 3rd party agreements for signing.
• Troubleshoot and lead the sales and bid support teams to find the correct solutions to bid problems.
• Reduce the losses caused by poorly drafted commercial legal terms (e.g. poorly drafted scope, financial mechanisms, party responsibilities and obligations, service credit mechanisms, etc).
• Reduce the losses caused by giving away important commercial legal positions through poor contract negotiations.
• Improve the governance and compliance of EBG bid and contract management (including carrying out audits).
• Negotiate and draft complicated ICT and telco deals and combined ICT / Telco deals.

Requirements

• Minimum 7 years of experiences in drafting and negotiating complex:Customer contracts (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and
  3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc).
  
• Degree qualified (if in Law, Contract Management, Business or equivalent a bonus)
• Minimum 5 years of experiences in managing complex tender bids and third party back to back contract negotiations
• Experiences in the Telco and ICT industries
• Good communicator with excellent oral and written communication skills
• Strong collaboration and ability to work with both senior leadership as well as operational and working level executives

*We regret that only shortlisted candidates will be notified.

As a product manager (intern), you’re a creative thinker who guides new ideas and collaborates with engineers and designers, from an initial concept to product launch.

• Coordinate closely with product owner to develop and execute on product idea
• Conduct market research that will drive product enhancements/new product development
• Drive marketing efforts to increase awareness and adoption of product(s)
• Contribute to ideation, wireframing, mock-ups, design, and UIUX testing of product (if applicable)
• Strive for continuous improvement and enhancement - Never satisfied with the status quo
• Collaborative, business-oriented mindset seeking new partnerships and ways of doing things
• An eye for detail, meticulous and customer-obssessed

What we offer:

• Flexible, growth-oriented work environment
• Exposure across various job functions with opportunities for development
• Internship stipend (Commensurate with hours worked)

If that's what you're looking for, we look forward to receving your application.