LEADING THE MARKET SINCE 1969

Founded in 1969, our company is a leading self-adhesive tape manufacturer, distributor, importer & exporter for a broad spectrum of quality self-adhesive tapes and packaging products / materials.

Our rich history and active presence in the industry has brought about high brands and product recognition by industry leaders. Our excellent track record for efficient and reliable services backed by high manufacturing standards have enabled us to be the leading choice for packaging solutions.

We are currently hiring and looking for a resourceful and highly motivated individual to join our expanding Marketing teams as:

Sales Admin Assistant

• GCE O/N Levels.
• Proficient in Microsoft Word and Excel.
• Possess good communication and co-ordination skills.
• Relevant experience in customer service/ NAVISION software will be an advantage.
• Preparation of Quotations, Delivery Orders and Sales Invoices.
• Attend to customers’ requests and enquiries from both online and offline sales channels.
• Able to read and write in Chinese to liaise with local/overseas counterparts.

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Responsibilities

• Preparing and arranging of food ingredients to meet the daily production demands
• Operating a variety of kitchen appliances including mixer and ovens
• Packaging of finished products to be sent to outlets / hotels
• Maintaining the cleanliness in the kitchens including cooking surfaces and equipment and utensils
• R&D new products

Qualities:

• Min 1 year of relevant working experience appreciated
• Should possess passion and interest in pastry-making
• A team player who works efficiently to fulfil the production demands
• Willing to learn new recipes and harness new methods of production

Working Hours:

• 8-9 hours work per day (8/9amam to 5/6pm)
• 6 days’ work week

Employee Benefits:

• Medical benefits
• Annual Leave
• Performance incentive
• Staff discount

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Salary: $2600-$3000

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Communicating with other team members to solve problems.
• Conduct / perform training to employees to improve GMP / international standards certification awareness and compliance.
• Other duties as and when assigned by management.

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

LEADING THE MARKET SINCE 1969

Founded in 1969, our company is a leading self-adhesive tape manufacturer, distributor, importer & exporter for a broad spectrum of quality self-adhesive tapes and packaging products / materials.

Our rich history and active presence in the industry has brought about high brands and product recognition by industry leaders. Our excellent track record for efficient and reliable services backed by high manufacturing standards have enabled us to be the leading choice for packaging solutions.

We are currently hiring and looking for a resourceful and highly motivated individual to join our expanding Marketing teams as:

Delivery Driver cum Store Assistant

• Class 3 licence and experienced in driving.
• Forklift licence is an added advantage.
• Clean driving record is a must.
• Should be comfortable with loading/unloading goods and handling heavy goods.
• 5 days work week; 8.30am to 6pm.
• Candidates with no driving licence, but have forklift licence will be considered for Warehouse Assistant position.
• Vehicle cannot drive back home.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

1. Manage monthly/bi-monthly employee payrolls, employment quotas, employee trainings, work-passes

2. Implement and manage performance review procedures

3. Oversee daily operations

4. Provide administrative support to Accounting Department such as typing, filing and basic bookkeeping

5. Handling full set of account (Construction) for auditing at end of Financial year

6. Prepare, examine or analyze accounting records, financial statements or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

7. Preparing on monthly CPF, quarterly GST, IR21, IR8A and yearly tax submission

8. Liaise with auditor, tax agent and other government agencies.

9. Preparation of documents for audit purposes

10. Prepare adjusting journal entries

11. Ad-hoc duties assigned

1. Accounting knowledge.

2. Microsoft Office, Strong working knowledge of MS Excel, Familiar in using

MYOB(ABSS) software will be an added advantage

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

A. Clouet (Singapore) is one of the subsidiaries under Maison Denis in Singapore. Incorporated in 1979, the company’s principal activities consist of the import and distribution of Ayam Brand, Alce Nero, Duchef and several other brands in Singapore. With a strong distribution network in Singapore, you can find Ayam Brand and a wide variety of other products distributed by A. Clouet in all supermarket chains, convenience stores, e-commerce platforms, general retail outlets and foodservice channels.

We are looking for a passionate individual to join our Team. The ideal candidate should possess strong interpersonal and organizational skills.

Responsibilities

· Responsible for ordering of finished goods from company's Suppliers.

· Liaise with key personnel from internal supply chain team and overseas suppliers to ensure goods are produced and shipped on time.

· Liaise with overseas and local forwarders to deliver goods in Singapore in a timely and cost-effective manner.

· Work closely with 3PL warehouse personnel on inbound shipments and inventory management

· Collaborate with the sales and marketing team on sales forecasts and promotional items, ensuring optimal stock management and stock availability.

· Prepare purchase orders, organise and confirm delivery of goods.

Qualifications

· Degree / Diploma / Professional Certificate in Logistics/Inventory Management/Procurement or equivalent

· 1-2 years of relevant experience; preferably in wholesale and distribution industry

· Responsible, meticulous, analytical and possess a high sense of urgency to meet deadlines

· Ability to communicate and work well with others in a team environment

· Strong written and verbal communication skills

· Strong organizational skills & able to multi-task

· Proficiency in Microsoft Excel (pivot table, vlookup, etc)

· Good negotiation and conflict resolution skills

Job Description:

• Handling of documentations of incoming shipments, including new stock, checking of B/L (Bill of landing) & commercial invoice againts P/Os for incoming orders.
• Data input of new items/stock into system including the allocation of goods.
• Sorting of goods transfer or good return note (GRN) from outlets.
• Data entry for inventory management
• Prepares basic reporting through the use of Microsoft Office and Warehouse Management Systems to summarize department statistics.
• Liaising with buyers & outlet supervisor on goods transactions/E-orders.
• Generating of picking order (internal D/Os) for outlets and customer.
• To participate in stock taking/Cycle count exercises when required.
• Any other duties and responsibilities involved within the role as assigned from time to time.

Accounting and financial reporting

• Manage full set of accounts of Singapore entity in compliance with best accounting practices and accounting standards.
• Hands on month end, quarter end and year end close.
• Carry out financial consolidation of subsidiaries.
• Prepare financial reporting according to local and corporate requirements.
• Manage project cost analytics and reporting.
• Oversee accounting transactions booking and financial report preparation by Assistant Accountant.

Audit, tax and banking matters

• Take ownership on internal and external audit, handle inquires from internal and external auditors, tax agent, tax authorities.
• Prepare detailed financial statements and audit-related documentations.
• Prepare and submit quarterly GST reports, annual income tax filing, withholding tax, etc.
• Liaise with company secretary for corporate finance matters.
• Liaise with bankers for letter of credit, banker’s guarantee, performance bond, respond to bank inquiries.

Sales operations

• Prepare Accounts Receivables Aging report and monitoring.
• Perform invoicing and collection matching to accounts receivables.
• Prepare sales orders, revenue, margin and backlog tracking reports.
• Undertake special assignments and project requirements as needed.

Requirements:

• Min. Degree in Accountancy and/or ACCA equivalent.
• Preferably with working experience in handling full set account and in-depth knowledge of Singapore Financial Reporting Standards (SFRS), and Income Tax Acts (ITA).
• Experience in GST and withholding tax is an added advantage.
• Effective oral and written communication, fluent in English and Chinese to liaise with teams (oral and written).
• Proficient in MS Office, especially MS Excel and MS PowerPoint.
• Good accounting system knowledge.
• Exceptional attention to detail and the ability to meet tight deadlines.
• Immediate availability or ability to start work within a short period is advantageous.

Essential Functions/ Responsibilities.

1. Reception & Related Functions

• Answering incoming calls, direct, screen calls, taking and relaying messages
• Attend to visitors (customers, guests, clients, suppliers and etc)
• Maintain appointment diary
• Receiving and directing of incoming mails with receipt date
• Upkeep the cleanness and tidiness of the reception area

2. Human Resources & Related Functions Support

• Employee’s leave application administration (e-leave system)
• Issuance of uniform, badge and locker to new associates
• Organizing Company events as well as activities/any program related to employee relation & social responsibility
• Arrangement for fruit basket/red packet/bereavement token
• Issuance & purchase for birthday gift / anniversary certificate
• Recruitment Coordinator

3. Traveling & Visa application for visitors /staffs

• Accommodation & transportation arrangement for staffs and/ or intercompany colleagues
• Assisting for US/China/other Visa applications
• Travel insurance
• Air ticketing booking/purchase for staffs

4. General Administration Support

• Responsible for office supplies purchases
• Responsible for pantry items as well as refreshment items
• Meter reading for printers to service provider

Required Experience:

• Fresh graduates welcome
• Bubbly, positive attitude

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Job Descriptions

• Assist in the preparation and cooking of dishes under the guidance of the chef.
• Maintain kitchen hygiene and cleanliness.
• Ensure food storage and handling protocols are followed.
• Support kitchen inventory and stock management.

Job Requirements

• Some kitchen experience is preferred but not essential; training will be provided.
• Ability to follow instructions and operate standard kitchen equipment safely.
• Willingness to work in a fast-paced environment.
• Must be a proactive and cooperative team member.

Benefits

• Meals provided.
• Overtime pay.
• Performance bonuses- every 6 months

Working Hours

• 5 days per week, 10 hours per day

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Job Descriptions

• To manage Microsoft Dynamics 365 (Business Central/Sales/Human Resource)
• To consult business application implementation/operation in all countries in Asia region
• To build and drive regional application operational structure in Asia region
• To propose and leverage business benefits through the use of information technology.
• To support implement regional activities set by superior
• Any ad-hoc tasks as assigned by superior

Job Requirements

• Graduate in computer science or similar.
• Minimum 5 years of related experience
• With an adept knowledge in Microsoft Dynamics Business Central / Microsoft Dynamics for Sales
• Possess experience API connection to various type of other products
• Possess knowledge/experience of Microsoft Power Platform.
• Required any MCSD (Or equivalent ) that is relevant to either Dynamics 365 BC, Dynamics CRM and, Power platform.
• Required general knowledge of corporate business applications such as HRM, CRM, ERP
• Required regional optimization view for designing/managing business applications.
• Required strong documentation skills
• Required strong in team building skills
• Experience in managing and enhancing corporate business -application with Microsoft products.
• JSON or any other programing language experience is advantageous.
• Experience in the construction industry/Japanese MNC is advantageous.

Benefits

• AWS : Not provided
• Performance based bonus （Once in December) Company and Individual
• Expected OT for a month will be pretty minimum or 0
• AL、MC : 14 days
• MC　14 days.
• Other benefits and allowances
• Dental coverage
• Medical coverage

Working Hours

• Mon-Fri, 5 days work week
• 8:00 - 17:30 or 8:30 - 18:00

Responsibilities:

· Perform assembly and testing of light fittings

· Support warehouse’s delivery activities, including loading & unloading of goods

· Observe safety procedures and regulations at all times

· Perform any other ad-hoc duties when assigned

Requirement:

· Minimum 1 year of relevant working experience

· Physically fit to handle heavy loads

· Diligent with good working attitude and willing to learn

· Ability to organise work efficiently with minimum supervision

· 5-day work week

*** (Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT)

• Cooperate and liaise with other departments for any necessary arrangement/ issues regarding procurement and payment related queries.
• Provide administrative support and assistance when necessary.
• Receive Purchase Orders (PO), ensure the details such as prices, qualities and dates etc. are in correct orders and match with all invoices.
• Verify and submit invoices to procurement on a timely basis.
• Maintain and update other procurement procedures.
• Perform any other duties to be assigned from time to time by superiors.

Welcome Fresh Grad!

Job Description

• Able to operate pallet jet or fork lift.
• Loading/unloading of goods (baby gears and toys) in/from containers.
• Order picking and packing of goods.
• Ability to communicate and coordinate well with strong Safety awareness in work.
• Follow specified instructions, procedures, and standards for the efficient and safe operation, and for the care and safety of delivered goods.
• Observe and confirms to Company’s safety regulations.

Job Requirements

• 2 years relevant experience preferred.

Company Description:

prettyFIT is a well-known Singaporean ladies footwear brand with a strong reputation for creating stylish and comfortable shoes for women.

Job Summary:

The Warehouse Assistant plays a crucial role in ensuring the smooth and efficient operation of the warehouse. This position involves various tasks related to receiving, storing and distributing goods within the warehouse. The Warehouse Assistant works closely with the Warehouse Supervisor and the merchandising team to maintain inventory accuracy, fulfil orders and uphold safety standards.

Key Responsibilities:

1. Order Fulfilment

· Pick and pack orders accurately and efficiently according to pick lists.

· Scan and upload outgoing inventory before delivery.

2. Inventory Management

· Conduct regular inventory counts to maintain accurate stock levels.

· Monitor inventory levels and report discrepancies or shortages to supervisors.

· Assist in maintaining inventory records using warehouse management system.

3. General Warehouse Duties

· Maintain cleanliness and organisation of the warehouse facility.

· Operate material handling equipment such as pallet jacks.

· Follow safety procedures and protocols to ensure a secure working environment for all staff.

4. Working Hour

Every Mon. Wed. and Fri. 8.30am to 5.30pm(Except PH)

Qualifications:

1. Experience in a warehouse or logistics environment is preferred.

2. Strong attention to detail and accuracy in handling inventory.

3. Physical stamina and ability to lift heavy objects and perform tasks requiring repetitive motions.

4. A good team player.

5. Willingness to always adhere to safety protocols and procedures.

To apply, please submit your resume, expected renumeration to [email protected]

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Responsibilities

• Assist in classroom teaching, including hydrotherapy/ swimming sessions, toilet-training, showering and other daily living skills training sessions.
• Assist in supervising and managing students’ behaviour
• Support students’ learning in the classroom, learning journeys, school events, and ad-hoc activities.

Minimum Education / Qualifications

• Min. GCE ‘O’ Levels with a credit in English or ITE NITEC

Hourly Rate: $12/hour

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Quality Assurance Senior Analyst, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Sr Analyst– C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
• Proficient in handling urgent and escalation cases and manage internal team expectations
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Non Officer, Senior Executive Assistant - Hybrid (Internal Job Title: Senior Executive Assistant - A05) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to:

• Directly supports a C16 level manager and generally supports an entire department
• Manages day to day calendar(s) of senior management
• Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls
• May prepare and review materials and correspondence for meetings
• Assist with creation/modification of presentations, spreadsheets, and other various documents
• Coordinates travel arrangements; prepare and distribute schedules/agendas for travel
• Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system
• Orders supplies and process invoices through Procure to Pay system
• Manage legal bills if needed
• Process and follow-up on Virtual Requests
• Assists in ad-hoc reports special projects as needed
• Liaises with IT helpdesk and general service functions to resolve technical issues on behalf of the managers and wider teams
• Assist with onboarding of new hires when required
• Trains, coaches or guides other administrative staff when required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• In office attendance required according to Citi's working policy

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-5 years of office administration experience preferably within a large and complex financial services or similar organization
• Highly proficient in Microsoft Office
• Consistently demonstrates clear and concise written and verbal communication skills
• Demonstrated ability to quickly gain command of new systems
• Self-motivated and detail oriented
• Strong teamwork ethic
• Bachelor's/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)