Associate, Client Service - Banking/ Financial S$4000 (ID: 655944)
Responsibilities
Provide quality support for incoming enquiries via calls, email, live chat and walk-in (occasional)
Assist customers via Calls.
Support customer queries from other channels – In-person, Email, Live Chat etc.
Manage escalations, complaints and feedback received
Support night desk duties on rotational basis (1-2 times in a...