Location: Tengah

Working days/hours:

3 days per week

Job scope:

- Recruitment (not limited to) which includes preparing job description, posting of job vacancies, reviewing resumes, coordinating, scheduling the interviews, conducting reference checks, following up with the hiring managers and notifying candidates of the interviews outcome.

- Pre-onboarding arrangement such as pre-employment check-up.

- Other administrative duties such as updating HR records, checking invoices, filing.

Requirements:

- Min Diploma in HR or Business Administration

- Able to start IMMEDIATELY or on short notice

- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

- Excellent communication, written, organisational and interpersonal skills

- Detail-oriented and an initiative for problem solving

- Preferably with 2 years of working experience in Human Resource

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities

• File and organize documents
• Order office supplies
• Help with basic data entry and paperwork

Working Hours :

• 5 Days Office Hours

Salary Rate:

• $12/hr

Requirement:

• Min Diploma / A Level
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Source candidates through various channels, including job boards
• Conduct interviews and assess candidate qualifications.
• Collaborate with hiring managers to create job descriptions and define candidate profiles.
• Maintain accurate records of candidates and recruitment metrics.
• Build and maintain relationships with candidates and hiring managers.
• Stay updated on industry trends and best practices in talent acquisition.

Qualifications:

• A-level/Diploma/Degree holder in any field
• Keen interest in Talent Aquisition HR
• 1 to 1 mentorship

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are hiring a Temp Business Office Assistant to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Scope

• Perform admission process of patients, including explanation on bill estimation, usage of insurance, and deposit collection.
• Handle customer queries pertaining to admission process.
• Perform Cashiering.
• Perform Billing.
• Timely escalation of cases to supervisor as necessary.

Job Requirements

• Min GCE N/O/A Level or Diploma in any studies
• Availability to work shift hours between 7am - 8.30pm

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Responsibilities:

• Attend to patients and perform front-desk duties such as patient registration, appointments, billing, etc
• Medicine dispensing
• Assist clinic manager with day-to-day clinic operations
• Any other duties as required

Requirements:

• Minimum GCE ‘N’ level
• Comfortable with working in fast-paced environment
• Excellent customer service skills
• Able to commit to the below working hours

Working hours:

Monday – Friday, 5.30pm - 9pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

• Involvement in operational initiatives from Corporate HR
• Management of recruitment and onboarding process eg. Manpower requisition / approval, Job profiles and orientation of new hires
• Generation of reports for various stakeholders
• Organize, schedule and execute HR Engagement activities i.e. Townhall
• Management of EHOR & Work Injury claims
• Management of work-related allowances
• Management of Disciplinary/Grievances cases
• Assist on Annual Cycle of Activities with COEs i.e. Promotion Exercise, Performance Appraisal, Annual Increment & Variable Bonus Exercise, Annual Wage Supplement, Festive Advance, Market/Salary Adjustments Exercise, Adhoc Compensation Reviews
• Management of Staff’s Vaccination/Immunization Records
• Preparation of Presentation Slides for Communication/Announcement of HR Policies/Initiatives
• Handle Staff Queries on any HR related issues
• Other ad-hoc duties as assign

Job Requirement:

• Bachelor in Human Resource Management/ Business Management/ other relevant qualification
• 3-4 years of relevant working experiences in healthcare preferred
• Proficient in Microsoft Office such as Words/ Excel
• Knowledge of Success Factor will be advantageous
• Willing to work in Hospital environment

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Schedule: Flexible

Location: West

You will be responsible for :

• Providing safe, efficient and timely distribution (dispensing) of drugs, review and deliver drug therapy to achieve optimal pharmacotherapy outcome for the patient
• Providing pharmacy and clinical services to ensure medication use process is optimized for positive outcomes
• Assisting in the operations of a pharmacy section to meet standards and targets set by department

Requirements

• Full registration with Singapore Pharmacy Council
• Bachelor Degree / Masters in Pharmacy
• Minimum 1 year of experience
• Able to work in a fast-paced environment
• Flexible hours can be considered to fit your schedule (Office hours OR Evening Hours from 6.30pm-7pm onwards)

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location: Outram

Working Hours: Mon- Fri Office Hours 8am-4.00pm / 8:30 - 4:30pm

Job Description:

• Handle any clinic duties (related to the eye) as advised by supervisor (e.g., administering eye drops if patient comes in for eye discomfort)
• Any other adhoc nursing duties

Requirements:

• Min. Nitec in Nursing
• Valid SNB & BCLS

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Scope:

• Sourcing of candidates
• Matching jobs vacancies with suitable candidates
• Coordination of interviews
• Data entry
• Ad hoc HR/Admin duties as assigned

Requirements:

• Minimum A levels/Diploma
• Able to commit 3 months and/or extendable
• Able to commence on short notice
• Proactive
• Keen to engage with people across all levels

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

- Assist in data entry

- Other ad-hoc duties as assigned

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Octomate is a one-stop workforce management software for enterprises, with over 30,000 daily active users in Singapore, Malaysia, Thailand, Japan, and other countries. Octomate is part of HRnetGroup – a listed company on the SGX – headquartered in Singapore and founded in 1992.

What we do

Work often takes you out of the office - so shouldn't your work transactions be able to go with you?

Recently awarded the Top 10 Singapore Startups 2023, Octomate is a powerful workforce management fintech solution that enables workers to process leave, claims, timesheets and get paid instantly on the go. It serves world-class brand names from different industries from logistics, FMCGs, oil and gas to staffing and manufacturing.

Description

[Pre-Sales]

• Engage with potential customers to understand their needs and offer suitable product solutions
• Conduct product demos and presentations, effectively articulating the value proposition to prospective clients
• Coordinate with sales teams to develop tailored solutions for clients
• Suggest workarounds to system to fit client needs

[Implementation]

• Communicate with customers to understand customer needs and provide solutions
• Responsible for the preparation of project documents and development of the project plan, as well as to manage progress of the project and changes
• Setup system configuration during project implementation
• Complete the final function test during the project implementation process to meet customers’ requirements
• Provide system training for clients and provide required support
• Any other tasks assigned by manager

Skills and Competencies

• At least 3 years' experience in implementing HR systems
• Bachelor’s Degree in a relevant field
• Independent and detail-oriented, able to work in fast-paced environment
• Excellent interpersonal skills with ability to build authentic client relationships
• Strong communication and problem-solving ability

Job Scope:

• Sourcing of candidates
• Matching jobs vacancies with suitable candidates
• Coordination of interviews
• Data entry
• Ad hoc HR/Admin duties as assigned

Requirements:

• Minimum A levels/Diploma
• Able to commit 3 months and/or extendable
• Able to commence on short notice
• Proactive
• Keen to engage with people across all levels

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Schedule: Flexible

Location: West

You will be responsible for :

• Providing safe, efficient and timely distribution (dispensing) of drugs, review and deliver drug therapy to achieve optimal pharmacotherapy outcome for the patient
• Providing pharmacy and clinical services to ensure medication use process is optimized for positive outcomes
• Assisting in the operations of a pharmacy section to meet standards and targets set by department

Requirements

• Full registration with Singapore Pharmacy Council
• Bachelor Degree / Masters in Pharmacy
• Minimum 1 year of experience
• Able to work in a fast-paced environment
• Flexible hours can be considered to fit your schedule (Office hours OR Evening Hours from 6.30pm-7pm onwards)

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Provide support in recruitment activities, such as posting job advertisements and scheduling interviews
• Provide support in the verification and calculation of commissions for operative staff
• Assist in the management of work pass applications, renewals, and cancellations
• Ensure the accuracy and maintenance of HRM system data, including employee records, operative staff's working schedule, leave, and claims
• Address employee inquiries regarding leave or commissions and provide necessary assistance
• Assist with onboarding of new operative staff including issuance of uniforms and to manage the uniform inventory record
• Facilitate a seamless transition for new hires by addressing their questions and concerns
• Monitor and manage the inventory of pantry supplies
• Keep track of pantry stock and initiate purchase requests when necessary
• Update and maintain employee files and records

• Attend rehearsals: Collaborate with the director, cast, and crew to understand the production.
• Create and maintain a prompt book: Record cues, blocking, and technical details in a master script.
• Coordinate communication: Serve as the central point of contact between the director, cast, crew, and production team.
• Oversee technical rehearsals: Ensure lighting, sound, and other technical elements are integrated smoothly.
• Manage schedules: Organize and distribute rehearsal and performance schedules for the cast and crew.
• Supervise the crew: Coordinate stagehands, lighting, sound, and other technical personnel during performances.

• Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance
• Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service
• Ensure customer satisfaction by addressing client needs and promptly resolving any issues
• Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability
• Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships
• Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary
• Regularly evaluate service quality and client satisfaction and make necessary adjustments
• Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations
• Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene
• Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

What You'll Need to Get the Job Done

Responsibilities

Technical Leadership & Client Engagement

• Lead and guide software delivery teams, serving as the primary technical representative in client meetings to discuss and implement solutions.

Software System Design & Development

• Architect and develop software systems and applications tailored to the needs of clients, end-users, and other key stakeholders.

Requirements Management & Task Scheduling

• Partner with the Project Manager and Scrum Master(s) to ensure timely and successful delivery of the project scope, adhering to the agreed-upon schedule.
• Analyze project requirements and develop detailed work schedules for the team, employing agile methodologies such as daily stand-up meetings and sprints to meet key milestones.

Collaboration & Technical Feasibility

• Work closely with developers, software engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for performance.

Stakeholder Communication

• Act as the liaison between team members, management, and clients, ensuring that project outcomes are aligned with the defined scope and expectations.

Technical Advisory & Issue Resolution

• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.

Documentation & Communication

• Prepare and maintain technical documentation, design plans, and other essential information to facilitate clear communication and collaboration within the team.

System Enhancement Recommendations

• Evaluate and suggest modifications or upgrades to existing software systems and applications to enhance performance, functionality, and overall user experience.

Innovation & Trend Integration

• Stay informed about emerging trends and technologies in software development and integrate these advancements into design strategies and development processes.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Any other ad hoc duties as assigned by supervisor.

Qualities We Value

• 7+ years in software and systems design and implementation, including development of mobile applications
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 3+ years of experience in technology / software sales or pre-sales consulting
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)
• Experience in a customer-facing, sales aligned role, presenting to small and large audiences
• Good interpersonal and communication skills
• Ability to work independently and as part of a team

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Main Duties:

1. Manage / Supervise & Coordinate project's day to day activities including installation and coordination with consultants, main contractors and subcontractors.
2. Coordinate and report to Client with site coordination, site progress and site execution matters.
3. Develop and Track the project schedule by monitoring project progress; coordinating activities; resolving problems on time to ensure the project progress on time.
4. Determines project schedule by studying project plans and specifications; calculating time requirements; sequencing project elements.
5. Coordination with Consultant, Owner representative, operations, contractors to ensure that the construction is as per design specification.
6. Monitor, validate and control additional cost or variation orders and submit them to Project Manager for approval.
7. Coordinate weekly and monthly meetings with all key person like consultants, Owner Representative, Contractors etc.
8. Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions to meet the schedule and budget.
9. Ensures safety documents and issues work permits to contractors in collaboration with Project Engineer and site safety officer.
10. Hold the weekly and monthly project meetings with contractors and other key persons to update the status and activity of the project.
11. Ensures that weekly or monthly project status reports are recorded by collecting, analyzing, and summarizing information and trends; recommending actions.
12. Manage and coordinate vendors and suppliers during commissioning and testing of the equipment and systems with the assistance of commissioning engineer and project engineer.

Qualifications:

• Graduate of Bachelor's degree in Mechanical Engineering or equivalent engineering education.
• Physically fit to work at a construction site.

Experience:

• Minimum of 5 yrs experience working on site installation coordinator and construction management.
• Experience working at process/equipment construction site, plant installation, EPC, or equivalent.
• With experience engineering design and technical document preparation is an advantage.

Skills:

• Ability to read, understand & demonstrate technical design drawings.
• Proficient to read and understand engineering plan drawings like piping and pipe support plan, equipment layout mechanical installation plan,
• Able to understand Architectural and structural drawings plans, Building mechanical and electrical plan, fire fighting system.
• Proficient with Microsoft office application and Microsoft project or equivalent
• Familiar with Singapore and international codes /ReguIations related, construction

• Oversee daily operations of property portfolio
• Supervise and lead a team of property staff
• Manage property budgets, financials, and reporting
• Coordinate maintenance, repairs, and renovations
• Handle tenant relations, including move-ins, move-outs, and issue resolution
• Ensure compliance with property laws, regulations, and safety standards
• Liaise with external vendors, contractors, and service providers
• Develop strategies to maximize property value and occupancy rates
• Monitor market trends and implement improvements
• Provide regular updates and reports to senior management
• Ensure high tenant satisfaction and retention
• Resolve conflicts and manage lease agreements
• Maintain and improve property standards and curb appeal

Job Descriptions:

• Oversee and coordinate day-to-day hostel operations, including front desk, housekeeping, and maintenance.
• Develop, implement, and refine operational procedures and manuals to ensure efficiency and consistency.
• Monitor hostel cleanliness, safety, and service standards, addressing any gaps promptly.
• Manage booking systems, track reservations, and optimize occupancy rates.
• Recruit, train, and supervise staff, fostering a positive and motivated work environment.
• Schedule staff shifts, ensuring adequate coverage during peak periods.
• Provide ongoing feedback and conduct regular performance reviews.
• Ensure exceptional guest service by addressing inquiries, complaints, and special requests promptly.
• Develop and promote events or activities to enhance guest engagement and build a sense of community.
• Act as the main point of contact for VIP guests or escalated issues.
• Assist with manual tasks such as setting up communal areas, minor repairs, or helping with housekeeping when needed.
• Regularly inspect facilities to ensure they are clean, functional, and well-maintained.
• Handle inventory management, including ordering supplies and maintaining stock levels.
• Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
• Handle cash and card transactions, ensuring accurate reporting and accounting.
• Maintain compliance with health, safety, and regulatory requirements.

Requirements:

• At least 2 years of related working experience in a backpacking environment or hostel.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to multitask and prioritize effectively.
• Hands-on approach and willingness to assist with manual or physical tasks.

Responsibilities:

• Giving quality advice to customers with a service-oriented attitude
• Educate and demonstrate to customers every benefit of each individual product
• Performing makeover services
• Foster pleasant relationships with customers and follow up with their appointments/ promotions update
• Achieve sales targets through effective advice and expense control
• Ensure merchandise and shop’s cleanliness is always in tip-top condition
• To be well-groomed at all times
• To be an excellent team player and actively supports your superiors

Requirements:

• Min 1 year of retail or customer service experience
• Having makeup certificates is a plus
• Team player with good communication skills
• Pleasant and friendly personality
• Willing to learn and embrace changes
• Need to be able to do Natural, Evening, and Professional Makeup.
• Professional Hairstyling.
• Wardrobe Consultation Services

As a Department Manager at Dior, you will lead a team to drive sales, deliver exceptional customer service, and maintain high brand standards. Strong leadership and luxury retail experience are essential.

Management

• Be a leader and keep your department motivated in order to achieve exceptional results.
• Develop talents from your team by improving their skills.
• Manage the day-to-day operations of your department.
• Responsible for the quality of the team (uniform, grooming, service)
• Support given for recruiting team and manage the integration of new joiners.
• Transmit product and sales training to sales staff and optimize mystery shopping results. Share ideas regularly and give regular feed backs to the Boutique Manager.

Store Performance

• Set objectives with all the team members in the Department and improve their understanding of the business through individual evaluations done regularly on monthly basis.
• Understand the sales targets and KPI in order to push the sales team and motivate them: Morning meetings and daily feedbacks.
• To conduct spot coaching on staff whenever necessary.
• Set targets per product category and take the corrective measures when required.
• Improve the cross sells of your department and the synergies through a positive communication within the Boutique.
• Optimize sell-through by communicating with Boutique Manager and Merchandiser when appropriate.
• Upkeep the products you are in charge into the store by being following visual merchandising recommendations.
• Ensure the upkeep of the selling space and the image of the boutique.
• Represent the brand image within the department.
• Work together with other departments in order to improve global turnover

Leadership

• Contribute to the global team performance by being a Role model.
• Dedicate a large part of time to the shop floor and achieve personal sales.
• Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe.
• Lead in creating the best customer experience through a multisensory selling style.

Customer Relations

• Work on the transmission of passion for the Brand within the department.
• Ensure that client details are retrieved and updated. Make use of the customer database for effective clienteling purposes.
• Participate actively to events in the boutique.
• Be a role model when inviting customers to discover the boutique.
• Manage customer service (ASS, complains, packaging…) in your department.
• Develop a strong clientele base with high potentials

Responsibilities

· Supervise all aspects of Front Office operations and assist with all Reception tasks including check-ins and check-outs when required.

· To welcome and bid farewell to all VIP guests.

· To develop and maintain relationship with house guests and provide personalized service whenever possible.

· Coordinate and work closely with Housekeeping and Facilities department to ensure on the overall quality of guest experience.

· Address all guests’ feedback and concerns professionally and providing service recovery when required.

· Record all guests’ feedback into the Duty Manager’s Log for Management and all departments attention or follow up if required.

· Make sound decisions to handle any operational challenges that may arise in the absence of the Management.

· Ensure that arrival rooms are assigned accordingly and monitor room inventory closely to maximize revenue.

· Be familiar with all Standard Operating Procedure (SOPs) and responsible for conducting training for Front Office team.

· Ensure that all Finance related procedures and policies are adhered to.

· Form part of the Emergency Response Team (ERT) and be familiar with all emergency procedures.

· Conduct regular patrols on hotel premises and report any security concerns, defects or issues with cleanliness in the public area / guest corridors to the relevant departments.

· Assume other responsibilities as designated by Front Office Manager.

Requirements

· Candidates should ideally be currently holding a Supervisory role for at least 1 year.

· Service-oriented and take pride in delivering exceptional guest service.

· Flexible to perform rotating shifts, including overnight shifts and on Weekends/Public Holidays.