Responsibilities:

• Supports execution of relevant packaging projects for SEA under the guidance of the SEA Packaging Category Manager.

• Oversight of relevant packaging projects within SEA to ensure they are delivered as in accordance with market roadmaps.

• Identify any risks associated with delivering relevant packaging projects by leading resolution of critical issues impacting the projects and subsequently driving decisions to closure, escalating where appropriate.

• Support and report tracking, status and risks for relevant packaging projects

• Balancing cross-functional departments through partnering with key stakeholders that are working against the delivery of relevant packaging projects

• Ability to lead and influence project team members to take positive action and accountability for their assigned work; tries to resolve any issues/challenges directly with team members and escalates to management if needed.

SKILLS AND EXPERIENCE

• Minimum Bachelor’s Degree in engineering, technical or packaging related discipline or minimum of 3 years in project management within the Food Service, QSR, Consumer Packaged Goods or Pharmaceutical industries.

• Minimum 3 years in packaging-related industry/discipline with demonstrated success in packaging.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

The Forensic Team

A fast growing and dynamic team, the Forensic team members share their extensive professional experiences and support one another on projects on and off work in a fast paced and dynamic environment.

Responsibilities

You will be working closely with your team to:

• Lead and work on engagements relating to investigation, litigation support, and corporate compliance (e.g., anti-bribery and anti-corruption framework review).
• Review and ensure high-quality working approach and documentation in relation to engagements.
• Prepare client deliverables including presentation of findings.
• Actively train, coach, and contribute to the knowledge-sharing culture of the team.
• Liaise with client personnel, legal counsels, regulators, experts, etc.
• Engage and participate in business development and marketing efforts of the department and firm.
• Meet mandatory compliance, learning and other professional requirements.

Qualifications and Skills

• Degree in Accounting or equivalent; CPA, CA, ACCA, ACA or equivalent is highly desirable.
• Completed relevant professional accountancy or other financial qualifications (e.g., CFE, FFP, etc).
• Relevant experience and related skills acquired in forensic accounting.
• Strong analytical and quantitative skills including the ability to analyse data, generate insights and construct solutions.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Excellent written and oral communication with good interpersonal skills.
• Strong Excel, Word, and PowerPoint skills.
• Strong client service and communication skills with a demonstrated ability to develop and maintain outstanding client relationships.
• Build rapport and collaborate effectively with others, creating a positive team environment.
• Minimum 5 years of progressive work experience.

HRBP Assistant Manager

A leading property developer and real estate group in Singapore, known for its commitment to building spaces that inspire and deliver value is now seeking for a HRBP AM to expand its team with dynamic professionals who can contribute to its vision of transforming the urban landscape and enhancing customer experience.

Job Responsibilities

• Contribute to the business strategy by assisting leaders in identifying, prioritizing, and developing organizational skills, behaviors, structures, and processes.
• Assist line managers in anticipating and planning talent pipeline needs in alignment with functional or business strategies.
• Implement relevant training programs for employees and support long-term initiatives that align with strategic goals.
• Work with business unit leaders to provide development opportunities for employees, ensuring they meet current and future performance expectations.
• Create and promote feedback systems for employees to continuously improve HR services and processes.
• Offer expert guidance and coaching to employees as needed.
• Understand employee perspectives and proactively address their needs and concerns.
• Analyze and benchmark internal and external trends to refine HR policies and programs.
• Oversee specific projects as outlined in the annual HR operational plan and participate in functional and cross-functional initiatives.

Job Requirements

• At least 5 years of experience in the HR function
• A degree in HRM or any related field is preferred
• Clear, comprehensive understanding of the link between HR and business strategy
• Significant knowledge of HR policies and processes (e.g., workforce planning/analytic and talent management)

Office Location: Central Singapore

Interested candidates kindly forward your CV to [email protected] (Kevin Lee Wen Jieh, Reg No: R22104960). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

This position reports to the director. He/she will be identifying new business opportunities, facilitate the implementation of business strategies, negotiating deals etc. He/She will engage business development with customers aligned with company strategies to drive new growth areas, acquiring new businesses, new customers and profitable business and also to cultivate and maintain relationships.

Individual to be involved in:
1. Identify new business opportunities
2. Manage new sales activities to maximize revenue opportunity
3. Building rapport and maintaining a good relationship with clients.
4. Proactively implement strategies to generate ideas, build business plans
5. Other ad-hoc duties as assigned.

Technical Skills and Competencies1. Able to seek and develop new business opportunities
2.Ability to build and maintain strong relationships with customers
3. Planning and overseeing new marketing initiatives
4. Project management skills to oversee the implementation of new business initiatives

Duration of Attachment-6months

Position Overview
We are seeking a dedicated and detail-oriented Warehouse Assistant Manager to support our daily warehouse operations and ensure smooth, efficient cargo handling processes. The ideal candidate will have strong organizational skills, experience in warehousing, and the ability to manage a team effectively within a fast-paced airport environment.

Key Responsibilities

• Oversee daily warehouse operations, including receiving, storage, and distribution of cargo
• Coordinate with other departments to ensure timely and efficient cargo handling
• Supervise and train warehouse staff to maintain productivity, safety, and compliance with company policies
• Monitor and manage inventory levels, ensuring accuracy and availability of stock
• Ensure compliance with airport regulations and safety standards
• Maintain documentation and records for inbound and outbound shipments
• Collaborate with clients and partners to address inquiries and resolve issues
• Assist in scheduling and planning manpower requirements based on daily operations

Requirements

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities
• Availability to work shifts, weekends, and public holidays as needed
• Proven experience in warehouse management or a similar role, preferably within an airport or cargo handling environment

Cybersecurity BD Manager

Company Overview:

A leading provider of cyber threat detection and response solutions is seeking a dynamic and results-driven Cybersecurity Business Development Manager to join their team in Singapore.

Key Responsibilities:

· Execute market sales strategies based on assigned sales objectives, successfully achieving various sales targets.

· Develop and maintain key accounts, fostering long-term strategic partnerships and cooperative relationships with customers.

· Identify and establish industry or regional benchmark customers within Singapore.

· Manage channel construction and develop a robust channel system within the target market.

Key Requirements:

· A minimum of 5 years of key account sales experience in the IT industry, demonstrating a successful history of managing key accounts.

· Proven ability to operate large-scale sales projects and coordinate resources effectively.

· Bilingual proficiency in English and Chinese, with strong interpersonal skills to engage with clients from diverse backgrounds.

· Experience in the APAC region, in addition to Singapore, is highly desirable.

Job Description:

• Plan, execute and manage various events & live production projects.
• Engage in end-to-end customer support from acquiring new clients to on-boarding to providing timely customer support.
• Craft and develop creative event proposals for potential clients.
• Liaise with multiple different stakeholders and vendors to ensure smooth event delivery.
• Service and advise clients on their requirements prior to each event project.
• Be responsible for project development and coordination with relevant parties.
• Liaise, communicate and collaborate with various vendors regarding different aspects of event production.
• Set-up and operate audio visual lighting and broadcast equipment.
• Operate and maintain camera equipment, audio and video recorders, and other production equipment.
• Putting together both a budget plan and production schedule for relevant projects.
• Manage project timeline and ensure timelines are met from brief reception to assets delivery.
• Planning of production crew and equipment specifications.
• Provide professional consultation and handle sales strategies for potential leads.

Requirements:

1. Degree/Diploma in Events Management, Arts Management, Communications or equivalent
2. Project Management Skills: Strong organizational skills are essential for juggling multiple tasks, creating timelines, and managing budgets effectively.
3. Logistics Expertise: Understanding venue logistics, vendor coordination, equipment rentals, and transportation arrangements is key.
4. Streaming knowledge: Mastering of Zoom Meetings & Webinars capabilities and OBS/vMix. Other systems welcomed.
5. To be knowledgeable in technical aspects of an event (eg. AV production, videography & photography, media coverage etc)
6. Able to work in a fast-paced environment and handle stress.
7. Have a positive working attitude, self-motivated, and be independent.
8. Need to have strong attention to detail and deliver work of high standard.
9. Proficient knowledge in developing technical drawing, floor plan and event design.
10. Self-motivated, dedicated, hands-on and willing to go extra mile.
11. Strong work commitment and looking to progress into a leader.

• Be part of the pioneer team in Southeast Asia
• Great opportunity to lead strategy for the region

About Our Client

Our client is a rapidly growing payments platform driving digital transformation across key markets in Southeast Asia and beyond. Having established themselves as a leader in the payments space, they offer a comprehensive suite of solutions that enable businesses to process, manage and scale their payments efficiently.

Job Description

• Develop and implement sales strategies to acquire new clients, meeting monthly, quarterly and yearly targets.
• Manage the end-to-end sales cycle, from lead generation to contract closure.
• Provide actionable merchant insights to the product team, shaping the product road map.
• Ensure seamless on-boarding and activation of new merchants, driving usage across the product suite.
• Identify cross-sell opportunities within the broader ecosystem to deepen client engagement.
• Monitor client satisfaction, resolve escalations and address customer service issues.
• Track and analyse key sales metrics to address performance gaps and identify areas for improvement.
• Collaborate with internal teams across markets, including Product, Engineering and Marketing.
• Help build a junior sales team and establish key sales processes, tools, and GTM channels for sustained growth.
• Lead by example, embodying company values, driving results, and fostering effective communication.

The Successful Applicant

• 5 to 8 years of experience in sales or business development, ideally within the payments or financial services industry.
• Proven track record of selling payments solutions, ideally with Banks or FinTechs.
• Strong field sales experience with both large enterprises and smaller accounts.
• Experience engaging and influencing C-level executives.
• Excellent presentation and communication skills, with the ability to convey complex concepts effectively.
• Strong technical knowledge of payments, fintech and banking ecosystems.

What's on Offer

• Competitive salary & performance-based incentives.
• Career growth opportunities: be part of an early-stage international expansion with the potential to take on broader leadership roles as the business scales.
• Ownership & autonomy: a chance to build and shape the sales function in Singapore, setting up key processes and driving business strategy.
• Collaborative work environment: work closely with cross-functional teams across markets, including Product, Engineering, and Marketing, to deliver innovative solutions.
• Impactful work: be a part of a company driving digital transformation across Southeast Asia and beyond, with direct visibility on your contributions to growth.

Contact

Almas Alwani Binte (Lic No: R1871112 / EA no: 18S9099)

Quote job ref

JN-092024-6544976

Phone number

+65 6541 9971

Michael Page International Pte Ltd | Registration No. 199804751N

We are looking for an experienced and proactive Vessel Manager for one of our global shipping clients. The Vessel Manager will be responsible for the efficient operation and maintenance of the company’s fleet of vessels.

The ideal candidate would have at least 2 years of experience as Vessel Manager preferably on container vessels. He/she would possess good working attitude and has the ability to work under pressure and meeting deadlines.

Responsibilities:

• Manage regular reports from vessels assigned to him/her and file them in a structured approach.
• Review and follow up on routine reports from the vessel.
• Carry out regular data analysis of costs, PMS and other KPI factors in order to ascertain health of the ship as far ship management is concerned.
• Maintain structure and quality of data fed into Ship manager system by crew onboard the vessels (GL system).
• Formulate a dynamic work plan and action list with the vessel’s command, to ensure that the vessel is maintained in accordance with the Owner’s policy and to receive regular reports as to its progress.
• Visit the vessels as and when required and reporting on general condition, repairs and maintenance, crew performance, safety, environmental protection, and any actions required. Discuss with Ship’s Command the work plan, running costs, spares and stores and other issues of concern and reporting on same.
• Prepare technical specs for dockings & pre-purchase inspections in Asia region.
• Assist in carrying out technical analysis for new purchases.

Minimum Requirements / Qualifications:

• Minimum 2 years of shore-based experience on container vessels (a mix of containers and tankers will be considered)
• Prior experience as Chief or Second Engineer with minimum sailing experience preferably on container vessels. Otherwise, sailing experience on cargo ships (container/ bulk carrier / tanker) is required.
• Prior experience in dry docking and technical management will be an advantage
• Candidate should have good knowledge of PMS and SMS system

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

1. We are a social enterprise cafe serving quality food at good price.
2. This position of Asst Cafe Manager will report to Cafe Manager.
3. He or She will be responsible for day-to-day front of house operations to deliver a high level of service for our guests.
4. He or she will be responsible for providing leadership and supervision to a team of service staff.
5. Welcome and settle down guests according to standards.
6. Taking food and drinks order and to provide recommendations where needed.
7. Coordinate communication between Service team and Kitchen team members.
8. Support administrative duties including, dealing with vendors, staff roster, billing, daily report and duty assignments.
9. Gather guests’ feedback and recommend improvements to our menus.
10. Handle and resolve issues or complaints in a professional manner.
11. Manage team of staff under supervision, including supporting staff members who are from special needs background.
12. Conduct briefing and updates to the staff.
13. Carry out regular checks of all areas of the cafe to ensure cleanliness and tidiness at all times and the functionality of all facilities.
14. In addition to operational duties, he or she is expected to contribute to initiatives to uplift the cafe's revenue performance.
15. To perform any other appropriate duties and responsibility as assigned.

Position Overview:

Our client is seeking a dynamic and experienced Corporate Relationship Manager to join their team. This role will be pivotal in managing and expanding relationships with corporate clients across the region, focusing on accounts from Headquarters (HQ) and regional offices. The Corporate Relationship Manager will primarily focus on account servicing, which involves providing tailored financial solutions and ensuring exceptional service delivery to enhance client satisfaction and retention.

Key Responsibilities:

• Manage a portfolio of approximately 15 corporate accounts, spanning across various industries.
• Build and nurture strong relationships with clients, understanding their financial needs and objectives.
• Act as the main point of contact for clients, addressing inquiries, providing advisory services, and coordinating with internal teams to deliver solutions.
• Collaborate with HQ and Regional officers to handle deal flows effectively, ensuring seamless execution of transactions.
• Conduct occasional client hunting to expand the client base and identify new business opportunities.
• Offer financial products and services including bilateral loans, syndication, and trade finance, tailoring solutions to meet client requirements.
• Utilize credit skills to assess and manage credit risk associated with client transactions, adhering to bank policies and regulatory requirements.
• Prepare and present credit proposals, ensuring accuracy and completeness in documentation.

Qualifications and Skills:

• Bachelor's degree in Finance, Business Administration, or a related field.
• Proven experience as a Corporate Relationship Manager or similar role in banking, with a strong understanding of corporate banking products.
• Sound knowledge of credit analysis, with the ability to assess and mitigate credit risks effectively.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders.
• Strong analytical skills and attention to detail, with the ability to analyze financial statements and evaluate complex financial data.
• Ability to work independently and collaboratively within a team environment, managing multiple priorities and deadlines effectively.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 6 to 12 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

About Our Client
We are collaborating with a distinguished EPC (Engineering, Procurement, and Construction) contractor in the Oil & Gas and Petrochemical sector. This company is celebrated for its forward-thinking approach and commitment to delivering high-quality projects. They offer a stimulating environment where innovation and collaboration are at the core of their culture.

Why Join Them?
Joining this esteemed organization means becoming part of a team that values your growth and professional development. With a competitive benefits package, robust training programs, and clear paths for career advancement, this company is ideal for ambitious individuals looking to elevate their careers and make a lasting impact.

Job Summary
As the Business Development Assistant Manager, you’ll be instrumental in expanding the company’s footprint across Singapore and the APAC region. This role is crucial in formulating and executing strategic sales plans to drive growth, build client relationships, and meet revenue objectives.

Key Responsibilities

• Craft and implement effective sales strategies and proposals for the APAC market.
• Analyze market data to identify growth opportunities across the energy, chemical, life sciences, and infrastructure sectors in Singapore, Malaysia, and Thailand.
• Identify and pursue new business opportunities, forging strong client relationships.
• Spearhead operational strategies in line with company objectives.
• Collaborate with cross-functional teams to develop compelling proposals.
• Negotiate contracts, managing relationships with various stakeholders.
• Build and maintain partnerships with government agencies and industry partners.
• Work closely with internal teams to ensure client needs are met and communications are streamlined.

Requirements

• Bachelor’s degree in Engineering or Business Administration.
• At least 7 years of experience in Oil & Gas, Life Sciences, or infrastructure sectors, with project experience exceeding USD 50 million.
• Strong understanding of EPC project contracts.
• Technical knowledge of energy, chemical, and industrial sectors is a plus.
• Excellent interpersonal, analytical, and problem-solving skills.
• Proficient in English, both spoken and written.

This opportunity is perfect for a results-oriented professional eager to take their career to the next level in a supportive and growth-oriented company. If you're ready to make a meaningful impact, we encourage you to apply!

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]. Only shortlisted candidates will be contacted. We look forward to exploring your potential!

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Tan Chee Beng | EA Reg No: R24121894