Primary Objectives of your Role:

• Manage day-to-day HR operations
• Employee engagement throughout the lifecycle from sourcing, and onboarding to Exit.
• Source relevant active/passive candidates by using various formal and informal channels.
• Network through industry contacts, association memberships, trade groups, social media, and employees.
• Recruit as per the TAFEP guidelines of Fair recruitment practices.
• Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Set continuous improvement goals.
• Coordinate and implement campus recruiting initiatives.
• Administrative duties and recordkeeping.
• Account Handling
• HR tasks, like timesheets, leaves and claims management

• Required Knowledge, Skills, and Qualifications:
• Experience with IT recruiting is required.
• Should have Proven candidate sourcing and relationship-building skills.
• Good in Microsoft Office.
• Effective oral and written communication skills.
• General knowledge of various employment laws and practices.
• Excellent interpersonal and coaching skills.
• Ability to multitask.
• Ability to work independently with minimal supervision.
• Skills in database management and record keeping.
• Ability to maintain the highly confidential nature of human resources work.
• Ability to travel for recruitment meetings, campus visits, and career fairs and maintain a flexible work schedule.
• Must be CEI Certified.
• Should have experience in managing HR tasks like MOM Applications, Liaising with MOM, Tiemsheets, Leaves, and Claims management

1) Work pass applications matters and processing.

2) Training and certifications of site workers.

3) On boarding & repatriation of foreign workers.

4) Handling welfare and employee/worker issues.

5) Handling employee/worker leave issues.

6) Levy waiver applications.

7) Strong knowledge of the Singapore Employment Act and/or Singapore Foreign Employment Act

8) Able to work in a team.

9) Has a sense of urgency and problem-solving skills.

10) Good communication skills, both written and verbal.

The Head of Administration is a senior leadership position responsible for overseeing both the Human Resources (HR) and Administration department. This role offers an exciting opportunity for an experienced, highly motivated individual to shape and drive HR and administrative functions in a fast-paced and dynamic environment. If you are a strategic leader with the expertise to enhance organizational effectiveness, we encourage you to apply.

Requirements :-

-Bachelor’s degree in Human Resource, Business Administration, or related field

-At least 5-10 years of experience with at least 3 years in a managerial or leadership role overseeing both HR & administrative functions. (Construction industry is a plus)

-Excellent communication and interpersonal skills.

- Exceptional organizational and multitasking abilities.

- Proficient in English & Mandarin is a must so as to communicate with Head Office in Taiwan and other subsidiaries in China

- Knowledge of labor laws and HR regulations

- Singaporean or Singapore PR preferred

Responsibilities :-

- Accountable for budget and policy recommendations

- Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.

- Establish and maintain the human resource planning, control and reporting activities

- Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.

- Oversee all office administrative functions, including facilities management, office supplies, and vendor management.

- Ensure the office environment is safe, productive, and conducive to employee well-being.

- Coordinate office maintenance and improvements.

-Collaborate with HR, Legal, and other teams to ensure smooth operations across the business.

Personal Attributes:

• Proactive and strategic thinker.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and manage multiple priorities.
• High level of integrity and confidentiality.
• Collaborative team player with a strong sense of accountability.

Mavericks Consulting is a powerhouse of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We want to expand our team of IT consultants and we need you to help us find the next Maverick!

We are looking for passionate Mavericks to join our HR team. You will be working in a dynamic and fast-paced team without the bureaucracy and redtapes. You will be involved in our management, HR and recruitment and administrative activities. You will have an opportunity to learn how a good company works. Apart from work, you will also make friends with fellow Mavericks through our company’s fun events like archery tag and escape rooms etc!

Join us if you are interested and can meet the commitment requirements below!

Commitment Period

Paid internship opportunities are available, but must be on the basis of full-time arrangements with a minimum period of 4 months. Successful interns may continue on a part-time or full-time basis.

What would your day look like?

• Learn about various business functions within Mavericks.
• Learning and growing your skills to be a better professional and teammate.
• Conducting interviews with potential Mavericks to find “the one”, and learn how to conduct yourself better in future job interviews.
• Screening through resumes from various job platforms to find potential Mavericks and learn how to improve your own resume.
• Responsible for managing our job and recruitment channels.
• Proactively suggesting how we can improve our company, team and processes.
• Undertaking administrative tasks to help keep our team running smoothly.
• Brainstorming ideas and creating content for the company’s social media.
• Welcoming and guiding new mavericks into the company.
• Organising fun company events.

Join us if you…

• Are interested in Business and Human Resource Management.
• Are able to commit to the commitment requirements above.
• Thrive working in a fast-paced and dynamic environment.
• Possess a positive learning mindset and is receptive to constructive feedback.
• Take the initiative in identifying and solving problems.
• Enjoy interacting with diverse groups of people of all backgrounds.
• Are capable and open to learning new technologies and applications like Google Suite and Trello.
• Are Singaporean or Singaporean PR

What’s in it for you?

• Flexible work arrangements are available after the induction programme has been successfully completed. These arrangements may include work-from-home arrangements, flexible work hour scheduling (outside of regular office hours), etc.
  • Get exposed to different fields of business - people management, talent recruitment, marketing, finance
  • No prior HR or IT experience is required! Any required skills and experience will be provided during the induction period.
• Fun and dynamic company culture with an emphasis on work-life balance
  • We regularly stock up our pantry and order meals for our team - and you get a say on what’s on the menu!
  • We provide all Mavericks with medical insurance and dental allowance. We can also provide coverage for your dependents (if needed and subject to management approval).
  • We have several benefit allowances that you can claim on either a monthly or annual basis, including mobile plans and travel budgets.

• Assist in data entry duties by keying in information of orders into delivery orders, calculation of repair report, and emailing to customers.
• Supervising daily operations, including o ce facilities, equipment, and supplies.
• Dealing with external service providers and suppliers Assist to keep track of multiple purchase orders, deliveries, and invoices.
• Work Pass Application, Renewal and Cancellation
• Perform daily accounting & nance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;
• Prepare monthly nancial and management reports for subsidiaries;
• Consolidate accounts and ensure compliance with accounting standards;
• Assist in group consolidation reports
• Manage timely closing process and reconciliations, including for intercompany transactions;
• Support the operational teams in maintaining strong vendor relationships.

Main Tasks and Duties:

• Process and perform Regulatory submission related functions and data governance
• MAS Notice 610 Submission of Statistics and Returns
• MAS 758 Minimum Cash Balance submission
• Qualifying Liabilities / Liabilities Base Return
• Fortnightly Asset Maintenance Report
• MAS Notice DIA-N01 Deposit Insurance Returns
• Monthly RMB FX turnover by product types
• Prepare and submit various reports required from Head Office in China, including regulatory reporting
• Any other data governance task
• Any other ad-hoc duties as assigned

Job Requirements:

• At least Bachelor’s degree qualification (preferably in Accounting)
• At least 2 years of relevant working experiences
• Working knowledge or experience in financial institutions is an advantage
• Analytical and meticulous to handle financial data, having strong logic thoughts
• Excellent communication and good interpersonal skills to handle stakeholders across multiple departments
• Strong team player who is able work within the team while at the same time, able to work independently to deliver quality output. Good leadership track records would be advantageous
• Good working attitude with a willingness to learn and challenge oneself

Our client, a market leader in industrial vehicle is looking for finance officer to join their team on a full time basis.

Working Location: 8 Tuas Avenue 18, Singapore 638892

Working Hours: 8.30am - 5.30pm (Monday - Friday)

Working Arrangement: onsite (during probation period); hybrid work arrangement after confirmation (subject to HM's discretion)

Responsibilities

• Billing and Invoicing

- Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

- Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

- Follow up on payments to ensure timely collection and proper allocation.

- Perform account reconciliations.

• Credit Control and Reporting

- Conduct billing, collection, and reporting activities within specified deadlines.

- Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

- Maintain accurate and updated customer records in the database.

- Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

- Follow established procedures for processing receipts and cash handling.

- Process payments and prepare bank deposits efficiently.

• Customer Service

- Investigate and resolve customer queries in a professional manner.

- Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

- Undertake other duties or projects as assigned by the immediate supervisor.

Requirements

• Certificate in accounting or bookkeeping or O Level
• 1-3 years accounts receivables and general accounting experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• MS Office proficiency (Excel, Outlook, Word)
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills
• Team player
• Able to work independently with minimum supervision

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

We are seeking a highly motivated and detail-oriented individual to join our team as an Administrative Officer. This role will provide crucial support to our administrative department, ensuring the smooth and efficient operation of our organisation. The ideal candidate will possess excellent organisational skills, strong attention to detail, and the ability to multi-task effectively.

Job Summary: The Administrative Officer will handle loans, savings, and memberships for the cooperative. This role also includes administrative tasks and marketing efforts to attract new members.

Key Responsibilities:

• Loans Management:

- Process loan applications, ensuring completeness and compliance with policies.

- Maintain accurate and up-to-date loan records in both physical and electronic formats.

- Monitor loan repayments and follow up on overdue accounts as needed.

- Prepare loan reports for management and regulatory purposes.

• Savings and Memberships:

-Oversee members' savings accounts and manage memberships (applications, renewals, and terminations).

-Provide good customer service and address member inquiries.

• Administrative Duties:

-Maintain records and documentation related to loans, savings, and memberships.

-Prepare reports on operations and assist with general office tasks.

-Prepare regular report for Board of Directors' monthly meeting.

• Marketing and Communication:

-Be involve in publicity team to develop strategies to attract new members.

-Create promotional content and manage communications, including social media and newsletters.

-Organize and attend community events to promote the cooperative.

Qualifications and Requirements:

• Education and Certification:

-Minimum O Level Qualification

• Experience:

-A minimum of 2 years of experience in an administrative role, preferably in financial services or cooperative societies.

• Skills and Competencies:

-Good organizational and administrative skills.

-Proficient in Microsoft Office (Word, Excel, PowerPoint).

-Good communication and interpersonal skills.

-Ability to work independently and as part of a team.

• 5 Working Days (6 months maternity contract)
• 9am - 5pm
• Up to $4000 + VB
• York Hill

Job Description:

Accounting Duties:

• Invoice Management: Create, issue, and track invoices to customers for goods or services sold on credit.
• Collections: Follow up on outstanding invoices to ensure timely payment.
• Credit Control: Review creditworthiness, and monitor customer payment history.
• Cost Control: Implement cost-saving measures and monitor expenses to optimize profitability.
• Vendor Management: Maintain vendor records, including contact information, payment terms, and credit limits.
• Invoice Processing: Verify and process vendor invoices, ensuring accuracy and compliance with company policies.
• Payment Processing: Schedule and process payments to vendors, ensuring timely and correct payments.
• Reconciliations: Reconcile vendor accounts and bank statements to identify and resolve discrepancies.
• Apply HDB renovation permit

Human Resources Duties:

• Payroll Processing: Process payroll on a regular basis, ensuring accurate calculation of wages, deductions, and taxes.
• Time and Attendance Tracking: Manage employees' time and attendance records, including overtime, sick leave, and vacation time.
• Benefits Administration: Administer employee benefits, such as health insurance, retirement plans, and paid time off.
• CPF contribution Administration: Manage the company's employees' CPF contribution
• Compliance: Ensure compliance with CPF regulations and requirements.
• Work Pass Applications: Assist company to apply for foreign workers' work pass
• Work Pass Renewal and Cancellation: Manage the renewal and cancellation of work passes as needed.
• Compliance: Ensure compliance with MOM guidelines
• File Maintenance: Maintain accurate and up-to-date employee files, including personal information, employment contracts, performance reviews, and attendance records.
• Data Privacy: Ensure compliance with data privacy regulations and protect employee personal information.

Requirements:

• Min Diploma qualification

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified.

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

Job Summary:

• 5 days work
• Location: West Coast
• Basic up to $7000

Job Description:

• Oversee full-set HR and finance operations, ensuring compliance with company policies and statutory requirements.
• Manage end-to-end payroll processing for a team of fewer than 30 headcounts (HCs), including timely and accurate salary disbursements, deductions, and benefits administration.
• Prepare and review monthly financial statements, ensuring the accuracy and completeness of financial data.
• Perform detailed financial analysis to assess business performance, including variance analysis, trend analysis, and forecasting.
• Prepare and present financial charts and reports to senior management, identifying key financial indicators and actionable insights.
• Ensure proper reconciliation of company accounts and maintain up-to-date financial records.
• Monitor and optimize internal controls and financial processes to improve operational efficiency.
• Assist with budget planning and cost control, providing financial guidance and support to various departments.
• Handle tax filings, including corporate tax and employee tax obligations, ensuring timely compliance with relevant tax laws.
• Support audits by providing necessary documentation and working with auditors to complete financial audits.
• Develop and implement HR policies and procedures related to payroll, employee benefits, and financial processes.
• Ensure accurate tracking and reporting of employee leave, attendance, and other HR-related financial data.
• Advise management on financial implications of business decisions, including budgeting, hiring, and compensation.
• Foster strong relationships with external partners (e.g., auditors, tax advisors) and internal stakeholders to enhance financial and HR performance.
• Stay updated on changes in tax regulations, labor laws, and financial reporting standards to ensure compliance.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in HR, payroll management, and finance operations.
• Strong understanding of financial analysis, reporting, and budgeting.
• Proficient in financial software and HR management systems.
• Excellent communication and interpersonal skills.
• Attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

* Act as the figurative head of the organization when communicating with stockholders, government entities and the general public.

* Lead the development of the organization’s long- and short-term strategies.

* Manage overall operations and make major decisions affecting the organization.

* Manage the organization’s resources.

* Negotiate or approve agreements and contracts for the organization.

* Manage company organizational structure.

* Communicate with the board of directors.

* Assess and minimize risks to the company.

* Set strategic goals.

* Provide company-wide leadership.

* Serve as the company’s primary spokesperson.

* Identify and address companywide problems.

* Develop and uphold the company’s culture and mission/vision.

* Implement strategic plans by working with senior stakeholders.

* Evaluate and track the success of the company in reaching its goals.

Temp Accounts & HR Executive

6 months maternity contract - able to convert to full time

• 5 Working Days
• 9am - 5pm
• Up to $4000 + VB
• York Hill

Job Description:

Accounting Duties:

• Invoice Management: Create, issue, and track invoices to customers for goods or services sold on credit.
• Collections: Follow up on outstanding invoices to ensure timely payment.
• Credit Control: Review creditworthiness, and monitor customer payment history.
• Cost Control: Implement cost-saving measures and monitor expenses to optimize profitability.
• Vendor Management: Maintain vendor records, including contact information, payment terms, and credit limits.
• Invoice Processing: Verify and process vendor invoices, ensuring accuracy and compliance with company policies.
• Payment Processing: Schedule and process payments to vendors, ensuring timely and correct payments.
• Reconciliations: Reconcile vendor accounts and bank statements to identify and resolve discrepancies.
• Apply HDB renovation permit

Human Resources Duties:

• Payroll Processing: Process payroll on a regular basis, ensuring accurate calculation of wages, deductions, and taxes.
• Time and Attendance Tracking: Manage employees' time and attendance records, including overtime, sick leave, and vacation time.
• Benefits Administration: Administer employee benefits, such as health insurance, retirement plans, and paid time off.
• CPF contribution Administration: Manage the company's employees' CPF contribution
• Compliance: Ensure compliance with CPF regulations and requirements.
• Work Pass Applications: Assist company to apply for foreign workers' work pass
• Work Pass Renewal and Cancellation: Manage the renewal and cancellation of work passes as needed.
• Compliance: Ensure compliance with MOM guidelines
• File Maintenance: Maintain accurate and up-to-date employee files, including personal information, employment contracts, performance reviews, and attendance records.
• Data Privacy: Ensure compliance with data privacy regulations and protect employee personal information.

Requirements:

• Min Diploma qualification

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

We regret to inform you that only shortlisted candidates will be notified.

Jennifer Tay Swee Shan

R22111564

The HR Ecology Pte Ltd

The Workplace Safety & Health Officer (WSHO) is a safety professional who has undergone stringent training in accordance with prescribed mandatory standards that govern the safety, health, wellbeing of human lives and business operative processes within a specified environment.

The WSHO shall possess fundamental knowledge of occupational safety, health and environment management and protecting such from harm and damages.

BELFOR is engaging a full time WSHO to oversee the vast aspects of our business operation ranging from its headquarter to the worksites. The WSHO is charged with responsibility to ensure its operation is in compliance and running in accordance with the prescribed standard processes.

Key Responsibilities: -

1/ Safety Risk Assessment

• Conduct regular safety inspections and risk assessments of the workplace to identify potential hazards

2/ Health and Safety Training

• Develop and deliver training programs to employees on workplace safety procedure as necessary

3/ Complance and Regulatory

• Ensure the organization complies with the mandatory health and safety laws, regulatory and local authorities
• Ensure keep up-to-date with changes in the laws and safety standards

4/ Incident Investigation and Reporting

• Investigate workplace accidents, injuries or any near-miss incidents and identify their root causes
• Prepare and file reports on incidents, including any corrective or preventive actions taken

5/ Safety Equipment and Hazardous Materials Management

• Ensure safety equipment, such as fire extinghuisher, first aid kits, and personal protective equipment (PPE), is available and maintained in servicable standard

6/ Emergency Preparedness

• Develop and implement emergency response
• Conduct regular emergency drills and ensure staff are famililar with procedures

7/ Workplace Monitoring and Health

• Support wellness program, promoting mental and physical health initiatives where applicable

8/ Documentation and Reporting

• Maintain records of safety training, audits, incident reports, and health assessments
• Maintain ISO and Bizsafe standards and ensure their validity through surveillance and annual audit cycles

Requirements

• Tertiary and/or higher institute of education from the engineering field (due to the nature of job aspects, engineering background and exposure is recommended)
• Good practical working knowledge on safety standards and its regulatory control such as OSHA
• Risk Management Skill
• Excellent people management and communication skill
• Excellent interpersonal skills

Job Summary:

The Accounts and Administration Officer will be responsible for managing both financial and administrative tasks to support the smooth running of the business. This role involves maintaining accurate financial records, handling accounts payable and receivable, and ensuring efficient office management. The ideal candidate will be detail-oriented, highly organized, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

Accounting Duties:

1. Financial Record Keeping: Maintain accurate and up-to-date financial records, including managing the general ledger, accounts payable, and accounts receivable.
2. Invoicing and Collections: Prepare, issue, and follow up on invoices. Manage overdue accounts and collections.
3. Bank Reconciliation: Perform monthly bank reconciliations and ensure all transactions are recorded accurately.
4. Expense Management: Process and monitor employee expense claims, ensuring compliance with company policies and guidelines.
5. Financial Reporting: Prepare monthly, quarterly, and annual financial statements, including P&L, balance sheets, and cash flow reports.
6. Tax and Compliance: Assist with tax reporting and filing, including GST submissions, ensuring compliance with Singaporean tax regulations.
7. Audit Support: Provide necessary documentation and information to support internal and external audits.

Administrative Duties:

1. Office Management: Oversee daily office operations, including ordering and managing office supplies, maintaining equipment, and ensuring the office environment is tidy and efficient.
2. Documentation and Filing: Maintain and organize company records, including contracts, employee files, and financial documents, ensuring they are up-to-date and accessible.
3. Communication: Act as a point of contact for clients, suppliers, and employees, handling inquiries and directing them to the appropriate personnel.
4. Scheduling and Coordination: Manage calendars, schedule meetings, and coordinate travel arrangements and accommodations for staff.
5. HR Support: Support HR functions, including recruitment processes, onboarding new employees, and maintaining HR documentation and records.
6. Other adhoc matters: Pick and pack goods for online sales.

Qualifications:

• Education: Diploma or bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• Experience: Minimum of 2-3 years of experience in accounting and administrative roles.
• Language: Chinese and English
• Skills:

1. Strong understanding of accounting principles and practices.
2. Proficiency in accounting software (Xero) and Microsoft Office Suite (Excel, Word, PowerPoint).
3. Excellent organizational skills and attention to detail.
4. Strong communication and interpersonal skills.
5. Ability to work independently and manage multiple tasks simultaneously.
6. Knowledge of Singaporean financial and tax regulations, including GST.

Functioning as an OSO, you will assist the Estate Manager in facilities management and be responsible in carrying out cleaning duties, enforcing access control and maintaining the general appearance of the building and surroundings in accordance with the required standards.

You are required to provide logistical and simple administrative support in school operations and undertake any other duties as directed by the Estate Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.

Critical Work Functions and Key Tasks

• Ensure high and consistent standards of cleanliness of your designated area as assigned
• Clean designated areas using appropriate equipment or/and machinery with supplies as directed
• Assist the Estate Manager in pest control, such as supervising of fogging & anti termite treatment / surveillance
• Check and take measures to prevent mosquito breeding
• Assist the Estate Manager in facilities management such as reporting faults, accompany contractors for maintenance works, check /accept tasks carried out by contractors
• Assist in the management of donated goods, such as receiving, storage, stock taking, packing & distribution
• Provide logistic support for special events. Understand the requirement / overall layout / prepare the venue and clean up the site after the event
• Assist in enforcing Health & Safety procedures
• Report any Health & Safety issue to Supervisor
• To assist in kitchen operations and / or act as a relief for the kitchen crew when required
• Perform any other duties as assigned by the Estate Manager or Management

Requirements

• Some knowledge of maintaining facilities
• Some knowledge on food preparation & hygienic requirement

VIVIFI is currently hiring for dynamic and collaborative customer service!

The email/social media support role is a proactive team player with exceptional problem-solving skills, who enjoys helping customers with product related questions and issues.

Our CSOs will be empowered to solve problems independently or collaboratively and make decisions that they consider to be in the customer’s best interest. The successful CSOs are confident in VIVIFI product knowledge. They are computer savvy and pick-up new computer technologies/tools with ease. To succeed in this role, proficiency in written English is mandatory.

We develop meaningful relationships with our customers by listening, empathizing and delighting them in new, unexpected ways. Innovation, optimism and trust guide us in all that we do, from the way we conduct ourselves to the way we engage with our customers.

About the company

At VIVIFI, you will be part of a dynamic environment that supports interdepartmental collaboration, fuels creativity, and provides you with an opportunity to take ownership and play an intricate part in our company’s success.

VIVIFI is a Singapore-based mobile virtual network operator (MVNO) since 2019. We are known for non-contract sharing mobile plans for families, and value for money mobile plans for individuals. We offer both 4G and 5G mobile plans.

Role and Responsibilities

• Learning and maintaining knowledge of new and existing product features or issues
• Troubleshooting technical issues by researching and/or collaborating with other team members to provide feedback and solutions to customers
• Responding to high volume of emails and social media comments/chat inquiries while delivering excellent customer service and managing customer expectations
• Write comprehensive support related, pre and post delivery emails to customers
• Willing to take on weekend and public holiday work duty

Requirements

• Experience in email support, social media comments, live chat.
• Proven record of delivering exceptional customer service while maintaining a professional, calm, and positive attitude
• Knowledge of customer experience lifecycle.
• Interpersonal skills to work with a variety of internal teams
• Advanced knowledge of written email etiquette
• Excellent written communication skills on emails and live chats
• Ability to thrive and learn quickly in a lively work environment
• Comfortable with services and tools such as Zendesk and Facebook Business Suite
• Ability to work both independently, as well as with a team.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $2500 - $3000

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Senior Regional HR Executive

Job Summary

This position will support the organization by partnering with business leaders and employees to provide the employee lifecycle services, implement Southeast Asia region’s HR programs, and contribute to the overall efficiency and effectiveness of the HR function. This role is responsible to identify business needs and provides advice, guidance and create sustainable solutions in addressing employee and organisational challenges, with a focus on building strong relationships and fostering a positive workplace culture.

Key Accountabilities

Recruitment & Onboarding:

• Manage the recruitment and onboarding process for assigned business units to ensure smooth integration of new hire into the organization.

Employee Engagement & Development:

• Build and promote employee engagement, champion of employee and organisational change management and development activities.
• Establish strong & influential relationships with leaders and managers in your client group, provide sound advice, support and guidance aligned with HR & business strategy.
• Act as a representative agent for Singapore HR to correspond to HR-related inquiries logged in the process improvement system (Support Hub), and support with workplace issues.
• Resolve employee concerns and conflicts, ensure fair and consistent application of company policies.
• Coordinate employee development programs to build and enhance job related skills and competencies.

Performance Management:

• Monitor and support reporting for regional performance management and regional promotion cycles.
• Provide support for disciplinary cases and improvement plans for underperforming employees.

HR Services & Compliance:

• Maintain accurate employee records and HR documentation align with personal data protection governance.
• Responsible for HR deliverables for the business units and ensure all the HR initiatives are performed in accordance with HR guidelines and compliance with countries laws and regulations while balancing the specific needs of business operations.

Regional Support:

• Support the Senior HR Regional Manager in the collaboration with SEA Regional HR on HR strategies and organisational-wide projects.

Key Job Requirements

• Bachelor’s degree in human resource management or related field
• 5 years’ experience working as HR Generalist
• Proficient with Singapore Labor Law including Employment Act
• Excellent in written & spoken English and ability to communicate with all levels of employees
• Strong analytical skills with critical thinking and problem-solving skill
• Able to work independently, pro-active, and comfortable working in a fast-paced environment

Roles & Responsibilities

• Manage the full spectrum of GST accounts and record transaction data accurately.
• Prepare monthly reconciliation, financial reporting, closing statements, and manage AR/AP.
• Reconcile POS system transactions, including cash, bank, and credit card payments.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Track and verify expenses, cash claims, and card usage submitted by outlet heads.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Handle general administrative tasks and other ad-hoc duties as needed.

Requirements

• Diploma or Degree in Accounting or related field.
• 3-5 years’ experience managing full-spectrum accounts, preferably in F&B.
• Proficient in English and Mandarin to liaise with cross functional team.
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Familiarity with Xero accounting, Zealys payroll, ePOS systems, and credit card portals.
• 5-day work week, immediate or short-notice availability preferred.
• No quota for foreign staff who need for working pass.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Description

• Attend to enquiries regarding Government related projects and portals
• Administrative duties (data entry, keyword search, etc.)
• Other ad-hoc duties as assigned by supervisor

Note:

• There will be 1 to 2 weeks of paid job training
• Working hours: 5 days including weekends, 4 or 8hrs shift
• Able to start work immediately
• Duration: 6 months

Applicants email to: [email protected]

Telegram: 80834166

EA Personnel Name: Richard Chia Heng Yeow
EA Personnel No: R1104495
EA License No: 99C4599

Working hours: Monday - Sat, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision