Job Description:

• Efficiently manage HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws and regulations, and implement necessary changes.
• Assist in recruitment, onboarding, exit, and retention strategies.
• Support the development and implementation of HR policies and procedures.
• Process payroll accurately and on time.
• Contribute to training and development programs.
• Manage employee records and ensure compliance with labor laws.
• Act as a point of contact for employee concerns and resolve workplace issues.
• Prepare reports to support decision-making.
• Coordinate employee engagement activities and foster a positive workplace culture.
• Support the administration of employee benefits such as insurance and retirement plans.
• Assist in yearly budgeting and performance management exercises.

Requirements:

• Minimum Degree/Diploma in Human Resources or a related field.
• At least 5 years of experience in HR or a related role (experience in a senior, assistant, or managerial role preferred).
• Strong understanding of HR principles, labor laws, and best practices.
• Excellent interpersonal and communication skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to manage multiple tasks effectively and meet deadlines.
• Problem-solving skills and a collaborative mindset.
• Able to handle confidential information with high integrity and discretion.

Interested candidates, do submit your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

HR and Admin Assistant

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2500 - $3000
• Working location: Tanjong Pagar

Qualifications:

• Bachelor's degree or Diploma in any related field.
• 1-2 years of experience in administrative responsibilities, preferably in the travel industry.
• Basic knowledge of HR is a plus.

Job Responsibilities:

• Oversee day-to-day office operations, ensuring a well-organized and efficient work environment.
• Coordinate with vendors for office supplies and equipment maintenance.
• Manage the maintenance and cleanliness of office facilities.
• Liaise with building management for repairs and improvements.
• Maintain accurate and up-to-date employee records and company documentation.
• Ensure compliance with record-keeping and confidentiality standards.
• Facilitate effective internal communication through regular updates and announcements.
• Draft internal communications for distribution within the organization.
• Manage job posting and candidate sourcing.
• Administer employee benefits programs, including health insurance, leave policies, and other perks.
• Respond to benefits-related inquiries and provide guidance to employees.
• Organize company events and outings to promote team building and a positive company culture.
• Coordinate logistics for conferences, client meetings, and other events.
• Ensure adherence to health and safety regulations in the workplace.
• Implement and update emergency preparedness plans as needed.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are seeking an Assistant Manager to oversee our HR Payment and Claims team. This is an exciting opportunity for an experienced HR professional to lead a dynamic team while ensuring the timely and accurate processing of various HR-related transactions. You will play a key role in ensuring that HR processes such as payments, claims, and billing are managed efficiently, meeting both internal standards and compliance requirements.

Key Responsibilities:

• Oversee the timely and accurate processing of HR-related transactions across all institutions and departments.Key Areas: Manpower Billing, Honorarium, Payment Processing, Medical Claims, and related matters.
  
• Ensure the team meets Service Level Agreements (SLA) and Key Performance Indicators (KPIs) in accordance with organizational policies and relevant legislation.
• Analyze and improve work processes to enhance team efficiency and overall performance.
• Mentor and coach team supervisors and members to foster personal development, collaboration, and high team performance.
• Lead and manage system improvement projects across HR Group Shared Services (GSS).
• Participate in taskforces that promote the HR GSS values of Quality, Service, and Efficiency.
• Oversee various HR-related payments such as intercompany billing, medical claims, compensation, benefits, research grants, and internal training payments.
• Manage payments for self-funded inpatient/outpatient medical claims and research grants, including payments to doctors for research-related work.
• Handle ad-hoc payments, such as bank rejections and one-off payroll cycles.
• Lead the Claims team in processing self-funded inpatient and outpatient claims, managing medical benefits for dependents.
• Supervise a team of 2-3 junior executives, providing guidance and support for their professional growth.

Requirements:

• Minimum of 6 years in HR operations, with at least 3 years in a people management role.
• Proficiency in HR systems (e.g., SAP SuccessFactors) and MS Office (Excel & Word).
• Knowledge of Robotic Process Automation (RPA) is a plus.
• Strong project management experience.
• Analytical mindset with excellent problem-solving abilities.
• High initiative and the ability to lead a team effectively.
• Ability to thrive in a fast-paced, dynamic environment.
• Meticulous attention to detail, especially in payment allocation and claims management.
• Experience in healthcare or Shared Services contexts is a plus.
• Strong people management experience is highly preferred.

Why Join Us?

• Impactful Role: Lead a team that plays a crucial role in the smooth operation of HR processes and payments.
• Career Growth: Opportunities for professional development and coaching within a supportive team.
• Collaborative Environment: Work with a motivated team in a fast-paced environment that fosters innovation and efficiency.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information as per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage. To withdraw consent, email [email protected].

All applications will be processed with strict confidentiality. Only shortlisted candidates will be contacted.

Koh Shir Ley - R1327657
ScienTec Consulting Pte Ltd – 11C5781

Recruitment

• Partner with hiring managers to determine staffing requirements
• Support hiring activities such as internal & external advertisement
• Perform 1st selection of candidates by shortlisting and screening of candidates
• Coordinate and facilitate face to face interview between candidates and hiring managers
• Recommend salary proposals
• Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc

Staff Welfare and Benefits

• Provide support in the planning, implementation, and administration of staff welfare and benefits
• Plan and organize HR initiatives and staff welfare activities
• Manage and review HR policies and procedures to ensure compliance to labor law

Diversity Equality & Inclusion(DE&I)

• Work with Regional HR to drive and execute DE&I initiatives and activities

Requirements

• Degree in Human Resources with HR internship experience
• No experience is welcome to apply as on the job training provided
• Good Project management skill, strong coordination, creative and innovative thinking
• Confident to work and communicate with all levels of personnel, from entry level to top management
• Strong Computer knowledge in excel, power-point and automation tool
• Excellent verbal and written communication skills
• A self-starter as well as a good team player who is able to work independently
• Adaptable, flexible and comfortable to work in a Japanese company with a multicultural environment
• Job Reference: QVR9V738

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities :

• Support HRBP in all administrative matters across the full spectrum of HR functions
• Support onboarding and offboarding matters
• Collate HR data and update staff information databases for reporting/ analysis
• Handle reclass / financial matters
• First point of contact to provide professional advice on the interpretation of HR policies and procedures, employment legislation and processes
• Responsible for new appointment/re- appointment/ renewals of staff contracts on a timely basis
• Liaise with People Managers and grant administrators for manpower budget/costings to ensure available funding for hiring
• Coordinate EOM reports for billing, audit purpose
• General admin matters

Requirements :

• Minimum 3-4 years of prior working HR experience (universities experience preferred though not compulsory)
• Well-versed in employment act
• Meticulous and conscientious
• Able to interact with Senior Management and various stakeholders
• Independent in following up on matters and closing the loops
• Able to interact with Senior Management and various stakeholders
• Resourceful and able to handle tight timelines

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Description

• Manage the end to end recruitment process, including scheduling and conducting interviews, issuing offers through in-house recruitment system, and onboarding
• Administer the general careers team mailbox, providing timely and high-quality responses to candidates and new hires
• Maintain accurate and up-to-date candidate records in the applicant tracking system.
• Assist in all other Admin duties in the HR Department
• Assist on other HR projects such as staff engagement events and when required

Requirements

• Minimum ‘A’ Levels or equivalent;
• People-oriented and strong communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Ability to thrive in a fast-paced environment
• Prior hands-on recruitment experience is a plus

• Lots of learning opportunities
• Tuas, Transport (2 ways), 5 days
• Hybrid mode arrangement
• Friendly environment
• Basic salary: $2200 - $2800, performance bonus
• No experience can apply, on-the-job training is provided

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)
• Vendor & Asset Management
• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders

Corporate Tasks

• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Responsible, a team player and willing to learn
• Minimum 1 year of experience in an administrative or office coordination role
• Candidates with no experience can apply
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• Able to start in Jan or Feb 25

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Our client is a start up in the Distribution industry. They are a successful business which has recently expanded into Singapore and they are looking for an HR & Admin Executive to handle all HR operations and office administrative matters in an individual contributor role.

Role:

• Responsible for day-to-day HR & administrative work duties
• Full cycle of Payroll Processing, comfortable with calculation and checking of part-timers, OT, etc. Filing of CPF, IRAS, GPL, NS claims
• Manage employee and Company insurance
• End-to-end recruitment
• Handle work pass application/cancellation/renewal
• Handle employee training matters such as attendance and records
• Expat Management including arrangement of housing rentals, car rentals, etc
• Coordinate HR events and staff welfare activities
• Maintain P-files and employee leave and claims records
• Manage office administrative matters such as upkeep of office maintenance, procurement of office and pantry supplies. Liaise with landlord on general property management
• Support Senior Management with travel management such as booking of air tickets, hotel bookings, etc
• Others duties as assigned by management

Requirements:

• Diploma in HR Management or related discipline.
• Proficient in Microsoft Words, Excel & Powerpoint.
• At least 2-3 years’ operational experience in HR field.
• Ability to multi-task, prioritise and manage time effectively

If you are interested in this role, please send your profile with expected salary to [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.
EA Licence Number: 90C3026
Personnel Registration Number: R22105483
Lin Kai Wei

Duration: 6 months

Working hours: 8.10am to 5.30pm (Mon to Fri)

Location: Jalan Pesawat (Transport pick up at Lakeside, CCK & Boon Lay)

Job Description

• Plan, execute, and deliver corporate development and HR-related projects.

• Assist with corporate events, marketing campaigns, and employee activities.

• Design and update corporate profiles, brochures, and presentations.

• Ensure seamless coordination across stakeholders to achieve project success.

• Contribute to various HR projects and initiatives as needed.

• Administer corporate gifts, awards, and incentives.

• Assist with HR functions, including recruitment and employee relations, as required.

• Other ad hoc duties assigned

Job Requirements

• Minimum GCE A level/ Diploma in any field

• No experience needed, training will be provided

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Build and develop a strong and trusted relationship with the HOCs/HODs, Managers and Staff of the assigned group to establish credibility and accountability
• Establish a strong understanding of the company's goals, operations needs/challenges (current or future) and ground issues of the assigned group
• Be well-versed in the Expenditure of Manpower (EOM), manpower requirements, staff promotion and succession planning, etc. that are unique to the assigned group
• Be accountable for the recruiting process across job levels and functions of the assigned group
• Responsible for the end-to-end recruitment process; from gathering requirements, advertising, sourcing, interviews, and negotiation to offer management
• Advise hiring managers on hiring process and ensures that recruitment follows corporate and local laws
• Provide HR advisory and guidance to influence talent decisions and adding value to the centre operations
• Work internally with Talent Development and Talent Rewards to put together the right resources to develop thoughtful solutions as well as recommendations to support the assigned groups in their issues/challenges
• Any other ad-hoc duties assigned by your supervisor

Requirements:

• Min Degree in Human Resource Management/Business Administration
• Prior experience in Business Partnering is an added advantage
• Self-motivated, able to multi-task and work in a fast-paced environment
• Strong analytical and problem solving skills

Interested candidates, please submit your resume to: [email protected]

Wendy Khoo Hui Wen

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1761665

Location : Boon Lay

• Assist HRBP with HR administrative tasks.
• Manage onboarding and offboarding processes.
• Update HR databases and compile reports.
• Handle reclassification and financial matters.
• Advise on HR policies, employment laws, and procedures.
• Coordinate with Shared Services and recruitment agencies.
• Manage staff contracts, renewals, and appointments.
• Work with managers on manpower budgeting and funding.
• Prepare reports for billing and audits.
• Handle general administrative duties.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

• Ensure the timely completion of assembly builds and tests in compliance with specified requirements, drawings, and work instructions.
• Assist with gas panel assembly, encompassing the initial stages of pallet assembly, leak testing, and integration, as well as the final stages of functional testing and final quality control inspection.
• Maintain cleanliness and adhere to manufacturing discipline and cleanroom protocols.

Requirements:

• Nitec in Mechanical/ Mechatronics Engineering
• At least 2 years of experience in Manufacturing/Semiconductor industry.
• Able to understand schematic and mechanical drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Location: Pioneer

Duration: 6 months contract (start work by 24th Feb 2025)

Working hours: 8.30am to 5.45pm (Mondays to Thursdays), 8.30am to 5.15pm (Fridays)

Responsibilities

• Support HRBP in all administrative matters across the full spectrum of HR functions
• Support onboarding and offboarding matters
• Collate HR data and update staff information databases for reporting/ analysis
• Handle reclass / financial matters
• First point of contact to provide professional advice on the interpretation of HR policies and procedures, employment legislation and processes
• Work closely with other team on the search for talents and recruitment agencies for temporary hiring requests
• Responsible for new appointment/re- appointment/ renewals of staff contracts on a timely basis
• General admin matters
• Other ad hoc duties assigned

Requirements

• Minimum 3-4 years of prior working HR experience (universities experience preferred though not compulsory)
• Able to interact with Senior Management and various stakeholders
• Resourceful and able to handle tight timelines

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• 5-day work week: Mondays to Fridays
• Competitive salary and benefits
• Opportunities for wider exposure

Our client, an established MNC in the automotive industry, is seeking for a suitable candidate to join the growing team!

Job Responsibilities:

• Support business strategies and objectives through strategic HR solutions
• Support managers and provide advice on HR Processes/ activities e.g. performance management, salary review, talent review, compensation and benefits etc
• Manage the full employee lifecycle, from recruitment to exit process
• Drive and support HR Initiative and engagement activities
• Manage employees’ HR queries and other HR related matters
• Implement and communicate HR policies and processes in assigned business units
• Other relevant HR duties as required

Job Requirements

• Minimum Degree Human Resource/ Business Management or equivalent
• At least 3 years of relevant HR experience will be preferred
• Good interpersonal and communication skills

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Property Officer

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Pasir Ris
Salary Range: $2600-$2900

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract Duration

· 8 Months, With Option to Extend 2 Months)

Working Location

· City Hall

Working Hours

· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)

Lunch Break: 1 hour

Offered Salary

• S$11.00 to S$17.00 per hour (Depending on qualifications & relevant working experiences)

Requirements

· Nitec / Higher Nitec / Diploma / Degree holder with relevant working experiences

· Background and/or experience in Graphic Design/Communications Studies

· Strong visual design abilities with a keen eye for detail

· Understanding of branding and marketing principles

· User experience design knowledge and application

· Excellent communication skills, both visual and verbal

· Familiarity with mass media concepts and trends

· Creative mindset with the ability to generate fresh, innovative ideas

· Strong initiative and self-motivation

· Adaptability and willingness to learn in a dynamic environment

· Ability to work effectively in a fast-paced, high-level government setting

Job Description

• Support the organisation and execution of the 10th Anniversary celebrations
• Assist in developing a chronicle of organisational history
• Create and implement cohesive branding and design strategies for the anniversary event
• Develop compelling visual communications materials to showcase our refreshed EVP
• Update and enhance physical and digital collaterals, aligning them with our new EVP
• Collaborate with cross-functional teams to ensure consistent messaging and design across all platforms
• Assist in various graphic design, marketing, and user experience projects that support our strategic initiatives

• Attached to Private Wealth Business Compliance & Governance Department
• This position within the Private Wealth BCCO unit and is responsible for supporting our Front Office to complete the periodic reviews for our existing clients.
• Review client’s profileduring periodic review to ensure conformity to internal and regulatory requirements on AML/CFT/CDD standards, producing client risk assessments, due diligence analysis and assigning an appropriate risk rating.
• Accurately identify gaps (if any) in client's source of wealth and assess the plausibility in line with MAS and the Bank’s expectations.
• Liaise with relationship managers for deficiencies of KYC information and obtain corroboration documentation.
• Ensure name screening alerts are handled according to Bank guidelines and procedures.
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Customer Service Officer | Up to $2.5k | Tanjong Pagar

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Main office at Tanjong Pagar. Working location will be at tourist desk (sentosa village, rasa sentosa & The Robertson house hotel) on rotation basis.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

E-CHANNEL SERVICE CENTER OFFICER (call centre -12 mths CONTRACT + 1 mth bonus/ Renewable/Convertible)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers (EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: One Changi City

Trade Operations Officer

• Salary: $ 3,000 - $ 3,300
• Working Location: Orchard
• Working Hour: Monday - Friday (9am - 6pm)

Responsibilities:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.
• Preparation and execution of Sales & Purchase Contracts.
• Preparation of Letters of Credits for issuance (both import and export L/Cs).
• Experience in preparation, issuance and negotiation of Letter of Credits.
• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma / Degree in Logistics or equivalent.
• Proficient in MS Office Applications.
• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Permanent Full Time
• Basic $2700 to $4400 + Shift allowances + Join Bonuses ($35,000)
• Working location: Island Wide, Singapore
• Permanent 12 hours shift (Morning / Night)
• Full Training Provided (Training allowances provided)

Job Responsibilities:

• Protection and Escorting: Provide protection and escort services for VIPs and business partners.
• Security Enforcement: Conduct security enforcement and screening duties to maintain a safe environment.
• Traffic and Crowd Control: Manage traffic flow, crowd control, and access control to ensure public safety and order.

Requirements:

• Strong communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Chan Kam Hui (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492